Toshiba P50W-B PSVP2C-001001 Users Manual Canada; English
Toshiba P50W-B PSVP2C-001001 Manual
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Toshiba P50W-B PSVP2C-001001 manual content summary:
- Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 1
User's Manual Satellite P50W-B/P55W-B Series - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 2
4-4 3D Playback on an External 3D Device 4-7 Battery ...4-7 Memory media 4-11 External Display 4-15 Optional TOSHIBA Accessories 4-18 Sound System and Video mode 4-18 User's Manual ii - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 3
Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Appendix Specifications 7-1 AC Power Cord and Connectors 7-2 Information for Wireless Devices 7-3 NFC Regulatory Information 7-13 Legal Footnotes 7-14 Glossary 7-16 Index User's Manual iii - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 5
of Realtek Semiconductor Corporation. All other product names and service names in this manual may be trademarks or registered trademarks of their respective and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 6
the CE Mark in accordance with the applicable European Directives, notably RoHS Directive 2011/65/EU, Radio Equipment and Telecommunications Terminal Directive 1999/5/EC, User's Manual 1-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 8
country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual 1-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 9
substances included on the candidate list according to REACH in a concentration above 0.1% weight by weight. Following information is only for Turkey: Disposal of products: User's Manual 1-6 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 10
/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY User's Manual 1-7 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 11
OpenSSL Toolkit" ( http://www.openssl.org/ ) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT User's Manual 1-8 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 12
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY documentation and/or other materials provided with the distribution. User's Manual 1-9 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 13
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY contributions which rely on, or relate to, the FreeType Project. User's Manual 1-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 14
Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original User's Manual 1-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 15
of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'. User's Manual 1-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 16
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. [email protected] Discusses bugs, as well as - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 17
powermanagement Disposing of the computer and the computer's batteries The computer's battery is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 18
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 19
avoid direct contact with the metal plate supporting the various interface ports as this the computer To help ensure long, trouble-free operation, keep the computer computer inspected by an authorized service provider in order to assess trouble-free operation. Make sure all disk/disc activity - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 20
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 21
you have all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 22
) on your For detailed information, please refer to the Windows Help and Support. You can find all of your apps including desktop programs in the Apps view computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 23
you the flexibility and versatility to operate your computer in one of the following defined modes. Figure 2-1 Opening the display panel to any angel User's Manual 2-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 24
panel, slowly lift it while holding down the palm rest with one hand so that the main body of the computer is not raised. User's Manual 2-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 25
use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. User's Manual 2-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 26
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-8 Connecting the power cord to the AC adaptor (2-pin - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 27
system. Volume cannot be adjusted during Windows Setup. 1. Open the display panel to the angel you are comfortable with. 2. Press the computer's power button. User's Manual 2-7 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 28
displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When and how to operate Windows, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you Manual 2-8 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 29
click of your mouse. In the Windows Store you can search for and browse thousands of apps, all grouped into easy to find categories. User's Manual 2-9 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 30
to restart the computer, there are several ways this can be achieved: Click the power icon ( ) on the Start screen and then select Restart. User's Manual 2-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 31
from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options. User's Manual 2-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 32
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. User's Manual 2-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 33
lid does. 2. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. 3. Click the Save changes button. User's Manual 2-13 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 34
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-14 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 35
indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash white. User's Manual 3-1 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 36
, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. User's Manual 3-2 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 37
microphone combo jack enables connection of a monaural microphone or a stereo headphone. This jack supports Sleep and Music function. Volume up/down button Press the button to increase or decrease port 4. HDMI out port Product appearance depends on the model you purchased. User's Manual 3-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 38
of the computer 1 1 1. Cooling vents Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. User's Manual 3-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 39
allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. User's Manual 3-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 40
is intended to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section. User's Manual 3-6 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 41
to display a menu or other function depending on the software you are using. Magnets location Please read the following information before using the computer. User's Manual 3-7 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 42
the computer as it may cause damage to the magnetic products. Internal Hardware Components This section describes the internal hardware components of your computer. User's Manual 3-8 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 43
. Please contact an authorized TOSHIBA service provider, if necessary. The rechargeable PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop capacity is reserved as administration space. In this manual, the word "HDD" or "Hard Disk Drive - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 44
that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: User's Manual 3-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 45
. Intel® Smart Connect Technology Your computer may support Intel® Smart Connect Technology which automatically updates your in the taskbar to start the utility wizard. Follow the on-screen instructions to complete the initial setup. For further information on setting up Intel® User's Manual 3-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 46
to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted: User's Manual 3-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 47
there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-13 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 48
when using it. Operating in Tablet Mode When operating the computer in tablet mode, follow the instructions below. Figure 4-1 Operating the computer in tablet mode Hold the computer firmly on your forearm orientation automatically changes according to the rotation angle detected. User's Manual 4-1 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 49
on an item and then turn your hand to rotate things in the direction you turn your hand. Only some items can be rotated. User's Manual 4-2 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 50
screen gestures to interact with Windows operating system, please refer to Help and Support. Do not press or push with excess force on the touch screen. Do . Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Tap Tap once on the Touch Pad to activate an - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 51
or closes the app command bar. Some of the Touch Pad operations described in this section are only supported in certain applications. The Keyboard The number of keys available on your keyboard will depend on which indicator glows, the ten key allows you to enter numbers. User's Manual 4-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 52
device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. User's Manual 4-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 53
or the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Changes the display resolution. Turns key has the same function as the secondary (right) mouse button. User's Manual 4-6 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 54
, the computer's main power source is this lithium ion battery pack, also referred to in this manual as the main battery. Real Time Clock (RTC) function The Real Time Clock (RTC) function is supported. The main battery provides power for the internal real time clock and calendar function and also - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 55
BIOS setup utility. Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 56
on this together with the current power consumption. Please be aware that the actual remaining operating time may differ slightly from the calculated time. User's Manual 4-9 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 57
from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. User's Manual 4-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 58
to guarantee that all memory media will operate properly. Figure 4-4 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card User's Manual 4-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 59
not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. User's Manual 4-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 60
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards have want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 61
copied - doing so may cause data to be lost. Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, follow the steps as detailed below: 1. Click the microSD Card while leaving the adaptor in the memory media slot. User's Manual 4-14 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 62
compatible external display devices including televisions can be connected via the HDMI port. Some models can support ultra high definition (3840 x 2160 pixels) display on compatible external display devices via HDMI on your computer. 3. Turn the HDMI display device's power on. User's Manual 4-15 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 63
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop Assist -> Control Panel -> Hardware and Sound -> Sound on the desktop. 2. In the Playback tab, select the playback - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 64
: A compatible external display with built-in support for Wireless display. An external display with device is searched, follow the on-screen instructions to finish connection. After the connection and setup the display settings. You can also manually manage how the external displays will work and - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 65
. 1. Right click on the Speakers icon on the Windows Taskbar, and then select Playback devices from the sub menu. 2. Select Speakers, and click Properties. User's Manual 4-18 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 66
disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-19 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 67
that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 68
-based user interface so that you can easily view and change BIOS settings. For more information, please refer to the TOSHIBA Setup Utility section. User's Manual 5-2 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 69
periods of peak demand by shifting some power consumption to periods when demand is lower. The utility also supports "eco charge mode". The battery will not be fully charged in this mode, thus extending the battery's the Start screen. For details, please refer to the Online help. User's Manual 5-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 70
Do not change the display device while running CyberLink MediaStory. TOSHIBA Function Key TOSHIBA Service Station This utility allows you to perform some features by pressing a specified key utility, click Desktop Assist -> Support & Recovery -> Service Station on the desktop. User's Manual 5-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 71
to their usage. To access this utility, click Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop. For details in the Apps view. For details on Dragon Assistant, see the Quick Start Guide by right-clicking the utility icon on the Windows Taskbar. You may not User's Manual 5-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 72
computer operation cannot be continued, the Mode *1 system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 5-6 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 73
all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. User's Manual 5-7 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 74
BIOS Setup to set, change or delete the HDD Password or HDD Master Password. Please refer to TOSHIBA Setup Utility section for further information. User's Manual 5-8 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 75
general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 76
for USB SATA-Allows you to set conditions for SATA The settings or options explained here may vary depending on the model you purchased. User's Manual 5-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 77
Your computer can supply USB Bus power (DC5V) to the USB port. The port with the icon ( ) supports the following feature: USB Sleep and Charge System ON CDP Charge USB Sleep and Charge You can use the Sleep and power ON/OFF of the computer may always be in an operational state. User's Manual 5-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 78
computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio only available when the Function under Battery Mode is enabled. User's Manual 5-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 79
CDP Charge Mode" and "USB Sleep and Charge function". Sleep and Music The Headphone/Microphone combo jack supports the Sleep and Music function. You can use your computer's speaker for the portable audio device, Move the slider to enable or disable the Sleep and Music function. User's Manual 5-13 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 80
TrueLink+: Notes on use TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which can be used to play back video, music and photo. User's Manual 5-14 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 81
feature for video playback is supported only on some models. computer performance. The above problems could be remedied by turning properly completed. This app doesn't support to playback content protected by DRM 2048 x 2048 pixels. This app doesn't support DMS. The playback of some media files may - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 82
sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the following be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 83
TOSHIBA PC Health Monitor can be opened by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop. The TOSHIBA PC with the operation of the program are detected. Follow the instructions displayed on screen in the message. TOSHIBA Setup Utility TOSHIBA Setup 's Manual 5-17 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 84
a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this sure to connect the AC adaptor when you create Recovery Media. User's Manual 5-18 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 85
to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory USB Flash Memory into one available USB port. 4. Click Desktop Assist -> Support & Recovery -> Recovery Media Creator on the desktop. 5. After Recovery - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 86
appropriate option from the menu according to your actual recovery media. 5. A menu will be displayed from which you should follow the on-screen instructions. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 87
Media", please contact TOSHIBA support for assistance. Restoring the installed software in the event of a problem. If you subsequently set up your manner other than specified in the manual, otherwise you may find that space Troubleshoot. 4. Select Reset your PC. 5. Follow the on screen instructions - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 88
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 89
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 90
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals outlet is working by plugging in another device, such as a lamp. User's Manual 6-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 91
key or button, press the Power button to turn on the power. 3. Follow the on-screen instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: User's Manual 6-4 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 92
instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the computer off it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected Support. User's Manual 6-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 93
DC IN/Battery indicator. Problem Procedure Battery doesn't a power plan in the Power Options. Real Time Clock Problem The BIOS setting and system date/ time are lost. Procedure will end and the computer will restart. Keyboard Keyboard problems can be caused by the setup and configuration of - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 94
TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration. Problem the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 95
resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Operating Basics. Problem Procedure Memory into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 96
Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Desktop Assist -> Control Panel -> -> Control Panel -> Hardware and Sound -> Mouse on the desktop. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-9 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 97
USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 98
Charge function For more information and settings, please refer to the USB Sleep and Charge section. Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. adaptor to the computer or disable the Sleep and Charge function. User's Manual 6-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 99
When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 100
to Operating Basics, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 101
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 102
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/ User's Manual 6-15 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 103
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual 7-1 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 104
the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. User's Manual 7-2 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 105
radio technology. Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth User's Manual 7-3 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 106
problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support the risk of interference to other devices or services is perceived or identified as harmful. If you computer's wireless communication function supports some wireless communication devices. - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 107
may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction for your medical device when using any wireless functionality. Always turn off wireless functionality if operation in the license-free 2.4GHz and 5GHz band, local radio User's Manual 7-5 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 108
radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. User's Manual 7-6 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 109
device must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This product own premises. Luxembourg: Implemented General authorization required for network and service supply. User's Manual 7-7 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 110
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual 7-8 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 111
. In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. User - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 112
in factory production lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. User's Manual 7-10 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 113
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 7-11 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 114
into other device. Radio approvals for wireless devices This equipment is approved to the radio standard by the countries/regions in the following table. User's Manual 7-12 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 115
are not listed in the table blow, please contact TOSHIBA Support. As of May 2014 Austria Cyprus Finland Hong Kong Indonesia and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is connected. User's Manual 7-13 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 116
an external storage medium. For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. User's Manual 7-14 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 117
memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and of 10. The computer operating system, however, reports storage capacity using User's Manual 7-15 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 118
included in certain media may prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating Current User - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 119
DVD-RAM: DVD-R DL: DVD-ROM: DVD-RW: DVD+R DL: FAT: FCC: FHD: GB: GBps: HD: HD+: HDD: HDMI: HDMI CEC: HTML: IEEE: I/O: User's Manual Intel Active Management Technology American Standard Code for Information Interchange Basic Input/output System Blu-ray Disc Read-only Memory bits per second Compact - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 120
SD: SDHC: SDXC: SDRAM: SSD: TFT: URL: USB: WAN: WQHD: www: interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte megabytes per second Multi Media Card Optical Network Wide Quad High Definition World Wide Web User's Manual 7-18 - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 121
Battery indicator 3-12 Display automatic power off 5-6 opening 2-3 screen 3-6 Documentation list 2-1 Dual Pointing Device Touch Pad 6-9 User's Manual E External monitor problems 6-13 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-6 HDMI out port 3-4 K Keyboard function keys - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 122
Problems AC power 6-5 Analyzing the problem 6-2 support 6-14 Touch Pad 6-9 USB device 6-10 USB mouse 6-10 R Recovery hard disk drive 5-21 Recovery Media 5-20 Restarting the computer 2-10 S SD/SDHC/SDXC Card formatting 4-12 note 4-12 Sleep Mode setting 2-11 System automatic 5-6 Sound system problems - Toshiba P50W-B PSVP2C-001001 | Users Manual Canada; English - Page 123
Wireless communication 7-4 User's Manual Index-3
User's Manual
Satellite P50W-B/P55W-B
Series