Toshiba PQQ19C-019007 Users Manual Canada; English
Toshiba PQQ19C-019007 Manual
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- Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 1
User's Manual TOSHIBA LX810/LX815/LX830/LX835 series - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 2
1-10 Disposing of the computer and the computer's batteries 1-11 Optical disc drive safety instructions 1-11 General Precautions 1-12 Information for Wireless Devices 1-15 Legal Footnotes 1-22 Messages Blu-ray Disc Player 4-14 3D Playback on an External 3D Device 4-16 User's Manual ii - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 3
5-4 TOSHIBA Password utility 5-6 TOSHIBA System Settings 5-8 TOSHIBA Media Player by sMedio TrueLink 5-13 TOSHIBA PC Health Monitor 5-14 System Recovery 5-16 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-13 Index Glossary User's Manual iii - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. Regulatory Information FCC information FCC notice "Declaration of Conformity energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 6
, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC User's Manual 1-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 9
ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure. User's Manual 1-6 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 10
licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact [email protected]. OpenSSL License User's Manual 1-7 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 11
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY written by Tim Hudson ([email protected]). */ Original SSLeay License User's Manual 1-8 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 12
AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF User's Manual 1-9 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 13
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual 1-10 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 14
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 15
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 16
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 17
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the AC certain frequency range (galvanic isolator, see EN 60728-11). Instruction Manual for Safety and Comfort All important information on the safe - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 18
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 19
any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with User's Manual 1-16 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 20
is required. General authorization required for network and service supply. This subsection does not apply for the authorization required for network and service supply. Russian Federation: Limited to use for local networks of aircraft crew service communications on board aircraft in area of the - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 21
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to digital device, pursuant to Part 15 of FCC Rules. These limits are User's Manual 1-18 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 22
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 23
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10 m. User's Manual 1-20 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 24
to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it /regions which are not listed in the table below. User's Manual 1-21 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 25
several applications or functionalities simultaneously use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) User's Manual 1-22 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 26
Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors these system resources overlap the physical memory. It is a technical limitation User's Manual 1-23 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 27
the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual 1-24 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 28
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 29
3-pin plug) Two AA batteries (prepared for remote controller) and four AAA batteries (prepared for wireless keyboard/mouse) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 30
on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 31
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 32
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 33
the stand will slide on the table as you do. However, it is recommended to adjust the stand manually instead of sliding it on the table in case of the situations below: The stand may damage the table , by the following steps: 1. Open the wireless receiver cover on your computer. User's Manual 2-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 34
battery cover on your wireless keyboard. 2. Put two AAA batteries into the battery groove. Figure 2-6 Installing the batteries of the keyboard 1 2 1. Battery cover 2. Batteries User's Manual 2-6 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 35
set up the operating system. Volume cannot be adjusted during Windows Setup. Press and hold the computer's power button for two or three seconds. User's Manual 2-7 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 36
screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When and how to operate Windows 8, please refer to the Windows Help and Support. Turning off the power The power can be turned off in one 's Manual 2-8 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 37
computer. This includes turning off any wireless communication functionalities, and cancelling settings that reactivate the computer automatically, such as a timer recording function. Failure to User's Manual 2-9 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 38
Settings charm, click Power and then select Sleep. Press the power button. Please note that this feature must be enabled within the Power Options. User's Manual 2-10 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 39
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Do not install or remove a memory module while the computer is in Hibernation Mode. Data will be lost. Do not switch to Hibernation Mode while - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 40
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-12 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 41
LED 4. Web Camera 5. Power button 6. CIR in Window* 7. Stereo speakers 8. Display screen * Provided with some models. Product appearance depends on the model you purchased. User's Manual 3-1 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 42
controller to control your computer or applications. The speakers emit sound generated by your software as well as audio alarms generated by the system. User's Manual 3-2 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 43
select button Press this button to switch the AV input mode. Brightness up button Press this button to increase the computer's display panel brightness. User's Manual 3-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 44
jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 45
figure shows the computer's right side. Figure 3-3 The right side of the computer 1 1. Optical disc drive Product appearance depends on the model you purchased. User's Manual 3-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 46
circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents' surface using a soft cloth. User's Manual 3-6 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 47
. The USB 2.0 port is not compatible with USB 3.0 devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Some models are equipped with a Gigabit Ethernet - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 48
purchased. Figure 3-5 Front of the wireless keyboard -1 Figure 3-6 Front of the wireless keyboard -2 Back The following figure shows the back of the wireless keyboard. User's Manual 3-8 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 49
shows the battery of the mouse is exhausted. Used for normal right controls of the mouse. Used for normal left controls of the mouse. User's Manual 3-9 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 50
Controller section in this chapter for information on how to use the remote controller as well as how to install or replace its battery. User's Manual 3-10 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 51
28 1. Play 2. Pause 3. Access indicator 4. Power 5. Stop 6. Fast Forward 7. Skip 8. Start 9. More info 17. Clear 10. OK 18. Recorded TV 11. Mute 19. Guide 12. Channel/Page 20. Volume - up (+) and down (-) 13. Live TV 21. Volume + 14. DVD Menu 22. Arrows 15. Numbers 23. Back 16. Enter - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 52
the previous window. More Info This button has the same function as the secondary (right) mouse button. Use it to display more executable options. User's Manual 3-12 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 53
to switch to the Recorded TV screen if the ArcSoft TV 5.0 window is active. Guide Allows you to switch to the Electronic Program Guide (EPG) screen if the ArcSoft TV 5.0 window is active. Live TV Allows you registration link. These buttons are not provided with some models. User's Manual 3-13 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 54
. The remote controller is designed specifically for this computer. Some application programs may not support remote control functions. Operational range of the Remote Controller Point the remote controller at your near to your computer. When a low battery condition is present. User's Manual 3-14 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 55
the batteries 1. Slide the battery cover on the back side of the remote controller in the direction of the arrow to remove the cover. User's Manual 3-15 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 56
on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) User's Manual 3-16 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 57
the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 58
time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing This section summarizes the computer's technical specifications. User's Manual 3-18 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 59
The power cord's AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for User's Manual 3-19 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 60
Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA United Kingdom User's Manual UL approved BS approved 3-20 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 61
Australia AS approved Canada CSA approved Europe Approved by the appropriate agency China CCC approved User's Manual 3-21 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 62
from the bottom or top edge for app commands. For details and more advanced touch screen gestures to interact with Windows 8, please refer to Help & Support. User's Manual 4-1 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 63
screen will glow. Keyboard Battery The Keyboard Battery icon shows the keyboard battery four status as below: : Good level : Low level : Critical level : Unknown User's Manual 4-2 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 64
FN + F3 Increases the computer's display panel brightness in individual steps. The brightness adjustment through the Settings charm is not available for this model. User's Manual 4-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 65
TOSHIBA Button Support utility. The provided options in TOSHIBA Button Support utility will TOSHIBA Button Support utility. The provided options in TOSHIBA Button Support utility supported application windows. Changes the display resolution. Turn on/off the illumination of the keyboard (supported - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 66
Combo drive or Blu-ray™ Writer drive (BDXL™). Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD addition to the above formats, Blu-ray™ Combo drive supports BD-ROM and BD-ROM DL. User's Manual 4-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 67
BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs the eject button and pulling the disc tray open 1 1. Eject button 2 2. Disc tray User's Manual 4-6 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 68
remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. User's Manual 4-7 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 69
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 4-6 Manual release with the eject hole 1 Diameter: 1 mm 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 70
you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 71
KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) User's Manual 4-10 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 72
to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. User's Manual 4-11 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 73
VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video "the same as the factory default setting" (if applicable) or "ALL". User's Manual 4-12 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 74
Panel -> Appearance and Personalization -> Display -> Adjust resolution. However, video cannot be output to some external displays and televisions due to output or playback conditions. User's Manual 4-13 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 75
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 76
to disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. Make Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or Manual 4-15 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 77
Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 78
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 79
automatically. Depending on the video content, it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. User's Manual 4-18 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 80
function of the Player. Some functions cannot be used during 3D playback. In such cases, any buttons used for those functions may be disabled. User's Manual 4-19 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 81
either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only Side-by-Side and Interleave 3D video formats are supported. Not all files can be played. User's Manual 4-20 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 82
Using CyberLink MediaShow 6 for TOSHIBA This feature is supported by some models. How to create a DVD-Video or a Blu-ray DiscTM Movie The following are simplified steps for software like a screen saver because it can put a heavy load on the CPU. DVD-VR format is not supported. User's Manual 4-21 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 83
discs recommended by the Drive manufacturer. The following types of discs are supported for recording: DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R devices. VCD and SVCD format for output is not supported. About recorded DVD, AVCHD and Blu-ray™ communication function supports some wireless communication - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 84
may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless functionality transmission speed will be lower than the theoretical maximum speed. User's Manual 4-23 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 85
limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 4-24 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 86
and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 87
is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. User's Manual 4-26 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 88
You can change the Real Time Clock settings in the BIOS setup utility. Please refer to Troubleshooting for further information. Batteries for the wireless keyboard and mouse The wireless keyboard and mouse equipped you do not touch any other internal areas of the computer. User's Manual 4-27 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 89
the memory module cover in place - please note that the screw is attached to the cover in order to prevent it from being lost. User's Manual 4-28 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 90
5. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-8 Removing the memory module cover 1 2 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-29 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 91
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 4-30 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 92
. 6. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 4-31 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 93
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-11 Removing the memory module 1 1 1. Latches Product appearance depends on the model you purchased that an adaptor is required to use miniSD/microSD Card. User's Manual 4-32 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 94
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-12 Examples of memory media Secure Digital (SD) Card microSD card 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB 4GB, 8GB, 16GB, 32GB 64GB User's Manual 4-33 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 95
it is important to backup important data. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and SDXC - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 96
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Click the become unstable or data in the memory media could be lost. User's Manual 4-35 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 97
in poor radio receiving conditions, contact the dealer you purchased it from, or use a commercially available antenna booster. Please refer to the manual provided with the booster for details. Connecting the Cable This section describes how to connect the coaxial cable to your computer. Connecting - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 98
HDMI in port of the HDMI display device. 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. User's Manual 4-37 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 99
In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 100
of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product User's Manual 4-39 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 101
to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect a security cable The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. User's Manual 4-40 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 102
Realtek HD Audio Manager. To launch the Realtek HD Audio Manager: Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager. User's Manual 4-41 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 103
that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. Computer Handling This section explains computer handling and maintenance. User's Manual 4-42 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 104
should get the computer inspected by an authorized service provider in order to assess the scope of when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity or shock - a failure to follow this instruction could result in damage to computer, computer Manual 4-43 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 105
level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 4-44 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 106
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 107
a local library/home network/SkyDrive. To access it, click the Media Player icon on the Start screen. For details, please refer to the Tutorial. User's Manual 5-2 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 108
TV programs on your computer. It allows you to watch Live TV and Teletext, view an Electronic Programming Guide (EPG), and create a schedule to record TV programs. Click Desktop -> Desktop Assist -> All Programs Function Key. For details, please refer to the Function Key section. User's Manual 5-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 109
protection law. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively -> Desktop Assist -> Control Panel -> System and Security -> Power Options. User's Manual 5-4 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 110
the power on again, you can continue working right where you left off. Refer to the Turning off the power section, for more details. User's Manual 5-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 111
entering a password, do not enter any characters (for example "!" or "#") produced by pressing the SHIFT or ALT keys and so on. User's Manual Delete (button) Click this button to delete a registered password. Before you can delete a password, you must first enter the current password correctly - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 112
will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and there is one way to start the computer: Enter the password manually. User's Manual 5-7 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 113
password is necessary only if the computer was shut down in Hibernation mode or boot mode, not in Sleep mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in the Getting Started section. The following message will appear in the - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 114
(DC5V) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the slider to cases, turn the power of the computer ON to charge the device. User's Manual 5-9 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 115
the computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio Button Name Select one of the button names from the dropdown menu. User's Manual 5-10 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 116
to assign, and then click Open. Input startup parameters. Restore button support settings to factory default. Launch TOSHIBA Function Key utility. Display This refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be restricted. User - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 117
boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. Keyboard This tab allows you to set when it receives a wake-up packet (Magic packet) from the LAN. User's Manual 5-12 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 118
The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from not be able to play back normally. TOSHIBA Media Player can only support resolution higher than 1280x800. It is recommended that the AC adaptor be - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 119
and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the Start Page of TOSHIBA Media Player. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 120
help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. the following methods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. Click the icon instructions displayed on screen in the message. User's Manual 5-15 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 121
hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in image can be copied including disc media and USB Flash Memory. User's Manual 5-16 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 122
disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB your computer does not load the Recovery options, please refer to the Troubleshooting section. In the BIOS setup screen, select Advanced -> System Configuration Manual 5-17 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 123
instructions. If your computer does not load the Boot menu, please refer to the Troubleshooting Media", please contact TOSHIBA support for assistance. Restoring the software in the event of a problem. If you subsequently set up your manner other than specified in the manual, otherwise you may find that - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 124
the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. Click the Settings charm and click Change PC settings. 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. User's Manual 5-19 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 125
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 126
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 127
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and is glowing, the computer is connected to a live external power source. User's Manual 6-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 128
instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems with any one having the ability to produce apparent power problems. Overheating power down If the processor's temperature reaches an - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 129
Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the Power indicator. Please refer to the Monitoring of power condition section for further information. Problem will end and the computer will restart. User's Manual 6-5 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 130
the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem Manual 6-6 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 131
Problem problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating Basics. Problem information, please refer to Operating Basics. Problem Procedure Memory media card error occurs is firmly connected. If the problem persists, then you should refer - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 132
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the Pointer Options tab. 3. Set the pointer speed as required and click OK. User's Manual 6-8 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 133
please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this and settings, please refer to the Sleep and Charge section. User's Manual 6-9 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 134
Problem I cannot use the Sleep and Charge function. External devices connected to the compatible function. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 135
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 136
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-12 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 137
the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-13 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 138
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 139
list 2-1 DVD Super Multi drive using writing E Equipment checklist 2-1 External monitor problems 6-11 F Function Key 4-3 Function keys 5-5 H Hard Disk Drive 3-17 11 general 5-9 LAN 5-12 window 5-8 K Keyboard Function keys F1...F12 4-3 problems 6-6 Windows special keys 4-5 User's Manual Index-1 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 140
by password 5-7 Supervisor 5-7 user 5-6 Pointing Device Touch Pad 4-1 User's Manual Power Hibernation Mode 2-11 Shut Down mode 2-8 Sleep Mode 2-9 turning off 2-8 turning on 2-7 Problems AC power 6-5 Analyzing the problem 6-2 Bluetooth 6-13 External monitor 6-11 Hardware and system checklist - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 141
Sound system problems 6-11 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 TV Tuner jack U USB device problems 6-9 V Video mode 4-42 Video RAM 3-17 W Web Camera 3-2 Wireless communication 4-22 Wireless LAN problems 6-13 User's Manual Index-3 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 142
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request KB: kilobyte User's Manual Glossary-1 - Toshiba PQQ19C-019007 | Users Manual Canada; English - Page 143
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
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User's Manual
TOSHIBA
LX810/LX815/LX830/LX835
series