Toshiba Portege WT20-B2100 Portege WT20-B Series Windows 8.1 User's Guide
Toshiba Portege WT20-B2100 Manual
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- Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 1
Portégé® WT20-B Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 2
of California only. Model: Portégé WT20-B Series Recordable and/or ReWritable Drive(s) all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 6
found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 7
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 8
8 ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 10
in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 11
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 12
12 France: Italia: Nederland: Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 13
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 14
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 15
uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 16
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. © 2015 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 17
United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 18
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 19
Contents Introduction 24 This guide 26 Safety icons 27 Other icons used 27 Your device's features and specifications ..... 28 Documentation 28 Service options 28 Precautions 29 File management tips 30 Chapter 1: Getting Started 31 Selecting a place to work 31 Features and components 32 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 20
Charging the main battery 38 Using the device for the first time 38 Initial setup 38 Setting up your software 39 Registering your device with Toshiba 39 To Shut down your device 40 To Restart your device 40 To place your device in Sleep mode 41 Adding optional external devices 41 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 21
Contents 21 Chapter 3: Mobile Computing 63 Toshiba's energy-saver design 63 Running the device on battery power 63 Battery Notice 64 Power management 65 Charging the main battery 65 Monitoring battery power - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 22
Key 96 Recovery Media Creator 97 Service Station 97 TOSHIBA Application Installer 98 PC Health Monitor 99 Display Utility 100 TruCapture 101 To crop a photo 103 To convert text in an image to editable text 103 Chapter 6: If Something Goes Wrong 105 Problems that are easy to fix 105 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 23
120 Data and system configuration backup in the Windows operating system.......... 121 If you need further assistance 125 Contacting Toshiba 126 Other Toshiba Internet Web sites 126 Toshiba's worldwide offices 126 Appendix A: Power Cord/Cable Connectors ........128 Glossary 129 Index 144 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 24
accompany you wherever you go. Your device is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve the device's energy. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 25
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 26
product information about your device, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the device's features as well as some basic procedures needed to perform tasks in Windows 8.1. You can - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 27
Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 28
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 29
Introduction Service options 29 Precautions Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 30
30 Introduction File management tips File management tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. As you work with data it exists in the device's memory. This memory is called "volatile memory" because it is only - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 31
information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device. Selecting a - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 32
32 Getting Started Features and components Features and components For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document or on the Quick Start document that shipped with your device. Front Web Camera - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 33
Getting Started Features and components 33 ❖ Web Camera*-Allows you to take still photos (includes flash settings) or record videos. For more information, see "Using the Web Camera" on page 83. ❖ Web Camera indicator*-Indicates the ON/OFF status of the Web Camera. ❖ Windows button-Allows you to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 34
*Available on certain models (Sample Illustration) Right side view Tablet features ❖ Headphone/Microphone jack-Allows you to listen to information, see "Using external speakers or headphones" on page 82. ❖ microSD™ slot-Supports the use of microSD (SD™) media. For more information, see "Using a - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 35
Getting Started Setting up your device 35 ❖ Power button-Turns the device ON and OFF. Press and hold the button for several seconds to turn the device ON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode. For more information, see "To Shut down your - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 36
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your device, or use AC adaptors specified by TOSHIBA to avoid any risk of - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 37
or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. AC adaptor is not plugged into the device or AC outlet ❖ The tablet's battery indicator light flashes amber when the main battery charge is low and - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 38
panel. Initial setup The Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 39
The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your device with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 40
40 Getting Started To Shut down your device To Shut down your device 1 Swipe in from the right edge of the screen. 2 When the Windows charms appear, tap/touch the Settings ( ) charm. Pressing the power button before shutting down the Windows operating system could cause you to lose your work. 3 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 41
ON or placing the device into Sleep mode, as the functionality may be affected. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 39. After starting your device for the first time you may - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 42
memory Adding memory Your device comes with enough memory to run most of today's popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module. Recovering the Internal Storage Drive - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 43
Getting Started Recovering the Internal Storage Drive 43 NOTE ❖ During the recovery process your device must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files and drivers originally shipped with the device are restored. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 44
and, in the Search field, type Recovery Media Creator. In the list that appears, tap/touch your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 45
this procedure, or use blank media. 5 Tap/touch the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 43. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 46
is executed all data on your internal storage drive will be deleted and rewritten. Tap/touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Tap/touch Finish to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 47
your data and apps you installed from the Windows Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process. Please make a back up of your data to external media - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 48
Under Refresh your PC without affecting your files, tap/touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 49
Getting Started Recovering the Internal Storage Drive 49 7 Tap/touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Tap/touch the Refresh button. 9 Your system will restart. The - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 50
50 Getting Started Recovering the Internal Storage Drive 3 Tap/touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Tap/touch Update and recovery. 5 Tap/touch Recovery. 6 Under Remove everything and reinstall Windows, tap/touch Get Started. The "Reset your - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 51
Getting Started Recovering the Internal Storage Drive 51 7 Tap/touch the Next button. The "Do you want to fully clean your drive" screen appears. (Sample Image) Do you want to fully clean your drive screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The " - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 52
and applications: 1 Swipe in from the right edge of the screen. Tap/touch the Search ( ) charm and, in the Search field, type TOSHIBA Application Installer. In the list that appears, tap/touch your selection. Search field (Sample Image) Installing drivers and applications 2 Tap/touch Next. 3 Tap - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 53
document. Micro HDMI Out port* *Available on certain models (Sample Illustration) Video port on side of device For more information on purchasing a cable, visit accessories.toshiba.com. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 54
on the side of your device, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect the external display device. Directing the display output - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 55
Change PC Settings at the bottom of the window. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 70. There are additional - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 56
56 Getting Started Caring for your device Moving the device Before moving your device, even across the room, make sure all drive activity has ended and all external peripheral cables are disconnected. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 57
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 58
58 Learning the Basics Touch screen ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 59
out. Zoom out-Place and pinch two fingers together to zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The item - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 60
60 Learning the Basics Mouse properties Swipe from left edge-Swipe in from the left edge to display an open app. Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size). Displays recently opened apps (swipe in from left edge, holding your finger down, and then - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 61
Learning the Basics Saving your work 61 (Sample Image) Searching for apps NOTE To return the Start screen, tap/touch the Up arrow ( ) icon in the lower-left corner of the screen. Saving your work Before you turn off the device using the Shut down command, save your work on the internal storage - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 62
prefer to use a highcapacity file recovery system, such as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 63
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 64
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 65
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery If the device is leaking or its case is cracked, put on protective gloves to handle - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 66
66 Mobile Computing Charging the main battery Wall Outlet-The fastest way to charge your tablet is with the included AC adaptor plugged into a wall outlet. To charge the main battery, plug the device into a live electrical outlet. The battery charges - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 67
the main battery is fully charged NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used. ❖ The tablet's battery indicator light flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 68
68 Mobile Computing Monitoring battery power Determining remaining battery power NOTE Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery's remaining capacity and perform its calculations. Tap/touch - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 69
Mobile Computing Monitoring battery power 69 Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or Hibernation mode or to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 70
70 Mobile Computing Monitoring battery power Conserving battery power How long a fully charged battery pack lasts when you are using the device depends on a number of factors, such as: ❖ How the device is configured ❖ How much you use the internal storage drive or other optional devices ❖ Where - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 71
Mobile Computing Monitoring battery power 71 2 Tap/touch More power options. The Windows Power Options window appears. (Sample Image) Windows Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan. 4 Tap/touch Create a power plan in the left - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 72
battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the device is leaking or - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 73
abnormal sound Do not expose the device to fire. The battery could explode. Do not turn on the device's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 74
cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 75
Start screen by tapping/touching the Start charm, see "Charms" on page 76. You can also use the Windows ( ) button on the front of the tablet to go to the Start screen or to toggle back to the Desktop screen. For detailed information, please refer to the Windows Help and - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 76
76 Exploring Your Device's Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows Help and Support. Search icon Power icon App tiles (Sample Image) Windows Start screen Charms Use the Windows charms to start apps, find documents, set up system - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 77
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 78
78 Exploring Your Device's Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-tapping the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location in a window to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 79
Exploring Your Device's Features Windows Store 79 Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 80
connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP Networks. For help with common Wi-Fi networking problems, see "Wireless networking problems" on page 119. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 81
Exploring Your Device's Features Exploring audio features 81 Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 82
82 Exploring Your Device's Features Exploring audio features 5 When you have finished recording, tap/touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then tap/touch Save. Using external speakers or headphones NOTE To locate your headphone - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 83
is not active the indicator light is off. Using a microSD Card slot The microSD Card slot supports the use of a microSD Card. This medium can be used with a variety of digital products: refer to your Quick Start document. The following instructions apply to all types of supported media devices. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 84
84 Exploring Your Device's Features Using a microSD Card slot 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 85
Exploring Your Device's Features Using a microSD Card slot 5 Grasp the card and pull it straight out. 85 (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows message "copying..." disappears, writing to the media might - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 86
the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ PC Health Monitor ❖ Display Utility ❖ TruCapture 86 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 87
Utilities and Applications eco Utility 87 eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 Swipe in from the right edge of the screen. 2 When the Windows - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 88
protection for your files. When you set a password, you must enter the password before you can work on your device again. TOSHIBA supports different types of passwords on your device: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 89
Utilities and Applications Password Utility 89 To set a supervisor password: 1 To access Supervisor Password from the Start screen, tap/touch a blank area on the screen and begin typing Password Utility. 2 Tap/touch Password Utility. (Sample Image) Supervisor Password tab 3 Tap/touch Supervisor - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 90
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 91
Utilities and Applications Password Utility 91 To register a password for the power-on password functions: 1 To access User Password from the Start screen, tap/touch a blank area on the screen and begin typing Password Utility. 2 Tap/touch Password Utility. 3 Tap/touch User Password. (Sample - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 92
92 Utilities and Applications Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen, tap/touch a blank area on the screen and begin typing Password Utility. 2 Tap/touch Password Utility. A pop-up screen appears asking - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 93
or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant's image has been registered. TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant's. In - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 94
94 Utilities and Applications System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 From the Start screen, tap/touch a blank area on the screen and begin - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 95
the AC adaptor in. ❖ Keyboard-Allows you to access the wake-on keyboard function, or to configure the function keys. ❖ USB ❖ Legacy USB Support-Allows you to enable/disable the keyboard/mouse/floppy diskette drive legacy emulation. ❖ Internal USB 3.0 Controller-Allows you to use the internal USB - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 96
96 Utilities and Applications Function Key Function Key NOTE For an optional external keyboard only. NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with FN, (if attached to an - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 97
-box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 43. Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 98
bundled with your device. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen, tap/touch a blank area on the screen and begin typing Application Installer. 2 Tap/touch - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 99
of system conditions that may affect the performance of your TOSHIBA device. It may also be used to help diagnose problems should the device require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject to - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 100
Display Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Tap/touch the option you wish to change and follow the on-screen instructions. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 101
101 Utilities and Applications TruCapture TruCapture NOTE Features and menu items are subject to change. TruCapture™ is a camera application with special features to improve readability of whiteboards, books, etc. from photos taken by TruCapture. Those features may include reflection reduction, - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 102
102 Utilities and Applications TruCapture Some of the available TruCapture camera settings are: ❖ Flat object-Select for flat objects ❖ Curved Object-Select for curved objects ❖ Book-Select for books ❖ Auto-Select to let TruCapture determine the settings ❖ Off-Select to turn off any of the above - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 103
103 Utilities and Applications TruCapture To crop a photo 1 Tap/touch the thumbnail of the photo located in the upper-right corner of the display window 2 Drag the points where you want to crop the photo. 3 Tap/touch the Save ( ) icon to save the photograph. The file is then saved as a (.jpg) file. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 104
edge of the screen. NOTE You can only import photos that were taken while in the TruCapture application or .jpg files. For more information, visit support.toshiba.com. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 105
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 106
106 If Something Goes Wrong Problems when you turn on the device If you are working in a press the Reset button. Pencil lead can break off inside the device and damage it. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 107
in a different room. If the device starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 108
device. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 126. The Windows operating problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 109
Now under Advanced Startup. The device restarts. 7 Tap/touch Troubleshoot from the menu. You now have several options: Refresh your device points may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 110
Enable debugging mode Starts Windows in an advanced troubleshooting mode ❖ Enable boot logging Creates a file Mode Starts Windows with a minimal set of drivers and services. If the device starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 111
you still have a problem using your device, the online Help can assist you in troubleshooting the problem. Getting to the instructions ❖ Tap/touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 112
112 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 113
is not accessible by the user. Your device receives its power through the AC adaptor and power cord/cable or from the system battery. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the device nor recharge the battery. Here are some typical - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 114
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your device, and for other product information. For more information on maintaining battery power, see "Charging the main battery" on page 65. Keyboard problems You have - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 115
the Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or with your hardware. Reduce the size of the color palette to one that is supported by the device's internal display. To change the display properties: 1 Tap/ - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 116
the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking Run Error-checking, which analyzes the directories and files on - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 117
lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 118
firmly attached to the device and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on. Disable - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 119
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name support technician at a later time. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 120
the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new on this feature. Save your work! See "Computing tips" on page 57 for instructions. On a regular basis, back up the information stored on your internal storage drive - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 121
steps you can follow every time you experience a problem with the device. Your ability to solve problems will improve as you learn about how the device self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows operating system The - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 122
122 If Something Goes Wrong Develop good computing habits Follow these steps to create a restore point using the System Restore utility: 1 Swipe in from the right edge of the screen. When the Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Control Panel. Tap/ - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 123
Windows operating system The most valuable component of your device's system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device's system may - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 124
System and Security, tap/touch Save backup copies of your files with File History. Follow the on-screen instructions to back up your files. For additional Help, launch the Windows Help and Support screen, and search for "back up files," see "The Windows operating system can help you" on page 111 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 125
information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 126
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 127
Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 128
Appendix A Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 129
TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 130
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 131
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 132
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 133
133 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 134
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 135
135 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 136
136 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 137
Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 138
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 139
139 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 140
140 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 141
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 142
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 143
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 144
Index A AC adaptor 36 AC power 65 AC power light 36 accessing network 81 adding memory 42 optional external devices 41 Advanced Startup options 108 Ambient light sensor 32 app, starting 60 App, starting from Start screen 60 apps starting from Start screen 60 audio features 81 B backing up data 30 - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 145
output 54 Display Utility 100 display, external adjusting 55 disposal information 18 disposing of your device 73 documentation 28 E easy to fix problems troubleshooting 105 eco power plan 72 eco Utility 87 Emergency Pen 35 ENERGY STAR 24 exploring desktop 77 Start screen 75 external display device - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 146
hardware/software troubleshooting 124 internal microphones 32 internal storage drive recovery 42 Internet troubleshooting 111 K keyboard troubleshooting 114 34 microSD Card slot using 83 microSD slot 34 monitor problems troubleshooting 114 monitoring battery power 67 mouse properties 60 moving the - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 147
65 power plans Index 147 selecting power plan options 70 power saving options 70 precautions safety 29 printer problems troubleshooting 118 problem solving contacting Toshiba 126 R recording sounds 81 recovery creating recovery media 43 installing drivers and applications 52 internal storage drive - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 148
Tips file management tips 30 tips for computing 57 Toshiba online resources 62 registering device Toshiba Web site 39 worldwide offices 126 TOSHIBA Application Installer 98 touch screen 32 touch screen navigation 59 traveling tips 74 troubleshooting 114 AC power light is blinking 107 battery light - Toshiba Portege WT20-B2100 | Portege WT20-B Series Windows 8.1 User's Guide - Page 149
trouble running programs 117 turning on device 106 URL address not found 111 Windows operating system 111 Windows operating system not working 108 wireless networking 119 TruCapture convert to editable text from an image 103 crop a photo 103 TruNote TruCapture 101 turning on device troubleshooting
GMAD00415010
05/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 105
in this guide.
Portégé
®
WT20-B
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User’s Guide