Toshiba Portege Z835-P370 User Guide

Toshiba Portege Z835-P370 Manual

Get Toshiba Portege Z835-P370 PDF manuals and user guides View all Toshiba Portege Z835-P370 manuals
Add to My Manuals
Save this manual to your list of manuals

Toshiba Portege Z835-P370 manual content summary:

  • Toshiba Portege Z835-P370 | User Guide - Page 1
    Portégé® Z830 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site support.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes
  • Toshiba Portege Z835-P370 | User Guide - Page 2
    read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
  • Toshiba Portege Z835-P370 | User Guide - Page 3
    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
  • Toshiba Portege Z835-P370 | User Guide - Page 4
    device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at support.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949
  • Toshiba Portege Z835-P370 | User Guide - Page 5
    with the best service it can. service. If Problems trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support
  • Toshiba Portege Z835-P370 | User Guide - Page 6
    your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's
  • Toshiba Portege Z835-P370 | User Guide - Page 7
    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Portege Z835-P370 | User Guide - Page 8
    who continually review and interpret services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions
  • Toshiba Portege Z835-P370 | User Guide - Page 9
    fonctionnement. The term "IC" before the equipment certification number only signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding
  • Toshiba Portege Z835-P370 | User Guide - Page 10
    /or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners
  • Toshiba Portege Z835-P370 | User Guide - Page 11
    the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low
  • Toshiba Portege Z835-P370 | User Guide - Page 12
    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
  • Toshiba Portege Z835-P370 | User Guide - Page 13
    13 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization
  • Toshiba Portege Z835-P370 | User Guide - Page 14
    Guadeloupe Guam Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxemburg Malawi Malaysia Malta Martinique Mayotte Mexico Monaco Montenegro Montserrat Morocco
  • Toshiba Portege Z835-P370 | User Guide - Page 15
    15 Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Philippines Puerto Rico Romania Saipan
  • Toshiba Portege Z835-P370 | User Guide - Page 16
    16 Czech Republic Ecuador Estonia Germany Grenada Hong Kong India Israel Japan - Jate Kazakhstan Kyrgyzstan Lesotho Luxembourg France Greece Honduras Iceland Ireland Jamaica Jordan Kuwait Lebanon Lithuania Malaysia Monaco Mozambique Netherlands Nicaragua Oman Papua New Guinea Philippines Puerto
  • Toshiba Portege Z835-P370 | User Guide - Page 17
    Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Czech Republic Ecuador Estonia Germany Guatemala Hong Kong India Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique
  • Toshiba Portege Z835-P370 | User Guide - Page 18
    18 Ukraine USA Yemen United Kingdom Venezuela Zimbabwe Uruguay Vietnam Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no
  • Toshiba Portege Z835-P370 | User Guide - Page 19
    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
  • Toshiba Portege Z835-P370 | User Guide - Page 20
    Venezuela Argentina Azerbaijan Belgium Brazil Canada Colombia Cyprus Dominican Republic El Salvador France Greece Hong Kong India Israel Jordan Kuwait Lebanon Lithuania Malaysia Monaco Netherlands Norway Panama Peru Portugal Romania Singapore South Africa Sri Lanka Taiwan Turkey Uruguay Vietnam
  • Toshiba Portege Z835-P370 | User Guide - Page 21
    the following table. Albania Austria Bangladesh Bosnia Cambodia China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad Argentina Azerbaijan
  • Toshiba Portege Z835-P370 | User Guide - Page 22
    Costa Rica Czech Republic Ecuador Estonia Germany Guatemala Hong Kong India Israel Japan - Teleco Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Herzegovina Hungary Indonesia Italy Jordan Kyrgyzstan Lebanon Lithuania Malaysia Monaco Netherlands Nigeria Pakistan Paraguay Poland Qatar Saudi
  • Toshiba Portege Z835-P370 | User Guide - Page 23
    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Portege Z835-P370 | User Guide - Page 24
    24 Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions
  • Toshiba Portege Z835-P370 | User Guide - Page 25
    safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific
  • Toshiba Portege Z835-P370 | User Guide - Page 26
    26 Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the
  • Toshiba Portege Z835-P370 | User Guide - Page 27
    The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED
  • Toshiba Portege Z835-P370 | User Guide - Page 28
    by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their Computer Disposal Information As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For
  • Toshiba Portege Z835-P370 | User Guide - Page 29
    Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Your computer's features and specifications 40 Other documentation 40 Service options 40 Chapter 1: Getting Started 41 Selecting a place to work 41 Setting up a work environment 41 Keeping yourself comfortable 42
  • Toshiba Portege Z835-P370 | User Guide - Page 30
    power 49 Setting up your software 49 Registering your computer with Toshiba 50 Adding optional external devices 50 Adding memory (optional 50 67 Checking the internal storage drive operating status 69 Installing drivers and applications 69 Using the touch pad 69 Adjusting touch pad
  • Toshiba Portege Z835-P370 | User Guide - Page 31
    a program 95 Starting a program from the Start menu...........96 Starting a program from Windows® Explorer 96 Starting a program using the Search programs and files field 97 Saving your work 98 Printing your work 99 Backing up your work 100 Restoring your work 101 Toshiba's online resources
  • Toshiba Portege Z835-P370 | User Guide - Page 32
    Plans 111 Using a hot key to set the Power Plan 112 Using the TOSHIBA eco power plan 113 Changing the main battery 114 Taking care of your battery 114 Safety precautions 114 Maintaining your battery 115 Disposing of your computer 115 Traveling tips 116 Chapter 4: Exploring Your Computer
  • Toshiba Portege Z835-P370 | User Guide - Page 33
    an instant password 133 Using a supervisor password 134 Using a user password 135 TOSHIBA Face Recognition Utility 137 TOSHIBA Security Assist 138 TOSHIBA PC Diagnostic Tool Utility 140 Mouse Utility 141 TOSHIBA Hardware Setup 142 TOSHIBA Sleep Utility 144 Starting the TOSHIBA Sleep Utility
  • Toshiba Portege Z835-P370 | User Guide - Page 34
    TOSHIBA Service Station 156 TOSHIBA PC Health Monitor 156 Chapter 6: If Something Goes Wrong 158 Problems that are easy to fix 158 Problems when you turn on the computer............159 The Windows® operating system is not working 161 Using Startup options to fix problems 161 Internet problems
  • Toshiba Portege Z835-P370 | User Guide - Page 35
    Contents 35 Appendix A: Hot Keys/TOSHIBA Cards 181 Hot Key Cards 181 Using the Hot Key Cards 182 Hot key functions 183 Volume Mute 183 Lock (Instant security 184 Power plan
  • Toshiba Portege Z835-P370 | User Guide - Page 36
    most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low- Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
  • Toshiba Portege Z835-P370 | User Guide - Page 37
    ENERGY STAR® specifications will use between 30% and 60% less energy depending on how it is used. If all U.S. households and businesses replaced old computers with cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and
  • Toshiba Portege Z835-P370 | User Guide - Page 38
    on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all
  • Toshiba Portege Z835-P370 | User Guide - Page 39
    Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
  • Toshiba Portege Z835-P370 | User Guide - Page 40
    electronic version of the User's Guide (this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of
  • Toshiba Portege Z835-P370 | User Guide - Page 41
    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety
  • Toshiba Portege Z835-P370 | User Guide - Page 42
    42 Getting Started Selecting a and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer
  • Toshiba Portege Z835-P370 | User Guide - Page 43
    Getting Started 43 Selecting a place to work ❖ Avoid prolonged physical contact with the underside or surface of receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses.
  • Toshiba Portege Z835-P370 | User Guide - Page 44
    Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan contains a rechargeable main battery that needs to be charged before you can
  • Toshiba Portege Z835-P370 | User Guide - Page 45
    Started computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an
  • Toshiba Portege Z835-P370 | User Guide - Page 46
    46 Getting Started Connecting to a power source To connect AC power to the computer: 1 Connect the power cord/cable . Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
  • Toshiba Portege Z835-P370 | User Guide - Page 47
    cord/cable and remove the main battery. See "For more information on the TOSHIBA eco power plan, see the Help file in the TOSHIBA eco Utility™ window." on page 113 for information on replacing the main battery. Charging the main battery NOTE The computer battery is not accessible by user. Before
  • Toshiba Portege Z835-P370 | User Guide - Page 48
    48 Getting Started Using the computer for the first time Using the computer of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able
  • Toshiba Portege Z835-P370 | User Guide - Page 49
    Started 49 Using the computer for the first time Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.
  • Toshiba Portege Z835-P370 | User Guide - Page 50
    the Toshiba Web site at register.toshiba.com, or by clicking Start, All Programs, TOSHIBA, Support & Recovery, and then Toshiba Registration memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation
  • Toshiba Portege Z835-P370 | User Guide - Page 51
    Getting Started 51 Recovering the Internal Storage Drive Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you
  • Toshiba Portege Z835-P370 | User Guide - Page 52
    Started Recovering the Internal Storage Drive NOTE ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba and drivers originally TOSHIBA screen displays. The Boot menu appears.
  • Toshiba Portege Z835-P370 | User Guide - Page 53
    Getting Started 53 Recovering the Internal Storage Drive 3 Using the arrow keys to rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click
  • Toshiba Portege Z835-P370 | User Guide - Page 54
    Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please
  • Toshiba Portege Z835-P370 | User Guide - Page 55
    Getting Started 55 Recovering the Internal Storage Drive You can recover computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then
  • Toshiba Portege Z835-P370 | User Guide - Page 56
    56 Getting Started Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software with user's data, and then click Next. (Sample Image) Selecting a process screen 7 A warning screen appears
  • Toshiba Portege Z835-P370 | User Guide - Page 57
    Getting Started 57 Recovering the Internal Storage Drive 9 When the recovery process is complete, the "Recovery of Factory Default Software" screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software
  • Toshiba Portege Z835-P370 | User Guide - Page 58
    58 Getting Started Recovering the Internal Storage Drive You can recover the C: computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and
  • Toshiba Portege Z835-P370 | User Guide - Page 59
    Started 59 Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The Recovery of Factory Default Software screen
  • Toshiba Portege Z835-P370 | User Guide - Page 60
    60 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and
  • Toshiba Portege Z835-P370 | User Guide - Page 61
    Getting Started 61 Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen
  • Toshiba Portege Z835-P370 | User Guide - Page 62
    Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 8 Use the on-screen , please visit the Toshiba Web site at accessories.toshiba.com. It is
  • Toshiba Portege Z835-P370 | User Guide - Page 63
    writable DVDs or USB Flash drives. To create recovery media: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select USB Flash or DVD from the
  • Toshiba Portege Z835-P370 | User Guide - Page 64
    64 Getting Started Recovering the Internal Storage Drive NOTE If an external optical disc procedure, or use blank media. 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the copy process. NOTE If you are copying the
  • Toshiba Portege Z835-P370 | User Guide - Page 65
    Started system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 62 your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you
  • Toshiba Portege Z835-P370 | User Guide - Page 66
    Started Recovering the Internal Storage Drive ❖ If your recovery files are on a USB flash drive, connect the USB flash drive to your computer. 3 Turn on your computer. When the initial TOSHIBA screen displays, press the F12 key on your keyboard. The Boot the on-screen instructions to complete
  • Toshiba Portege Z835-P370 | User Guide - Page 67
    Getting Started 67 Erasing the Internal Storage Drive Erasing the Internal your internal storage drive: While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and
  • Toshiba Portege Z835-P370 | User Guide - Page 68
    68 Getting Started Erasing the Internal Storage Drive 3 Choose one of the following options on the Erase the hard disk screen: ❖ Delete all size of your internal storage drive. (Sample Image) Erase the hard disk screen 4 Click Next. A confirmation message displays reminding you that all data on
  • Toshiba Portege Z835-P370 | User Guide - Page 69
    portion of the screen. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then
  • Toshiba Portege Z835-P370 | User Guide - Page 70
    for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you Optimize tab of Toshiba Assist. Click the Device Settings tab and then click Settings. To: Do the following: Example: Move the on-screen Slide your finger
  • Toshiba Portege Z835-P370 | User Guide - Page 71
    Getting Started 71 Using the touch pad To: Do the following: Example: Select an the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button
  • Toshiba Portege Z835-P370 | User Guide - Page 72
    pad as described above. Without lifting your finger from the touch pad, start moving your finger in a circular motion on the touch pad. ( enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click
  • Toshiba Portege Z835-P370 | User Guide - Page 73
    screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems on the screen, and potentially the item or text may be replaced by the more information, please visit support.toshiba.com, and enter the
  • Toshiba Portege Z835-P370 | User Guide - Page 74
    74 Getting Started Using external display devices NOTE Alternately, you can disable only the tapping end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external
  • Toshiba Portege Z835-P370 | User Guide - Page 75
    Getting Started 75 Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new
  • Toshiba Portege Z835-P370 | User Guide - Page 76
    Started Using an external keyboard ❖ Swap-Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window 3 Release the Fn key. Adjusting the quality of the external display To obtain the best USB ports support most USB-
  • Toshiba Portege Z835-P370 | User Guide - Page 77
    ; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up
  • Toshiba Portege Z835-P370 | User Guide - Page 78
    78 Getting Started Connecting a printer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to
  • Toshiba Portege Z835-P370 | User Guide - Page 79
    Getting Started 79 Turning off the computer Turning off the computer Pressing the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options for turning off the computer Depending on the operating system installed, you have more than one
  • Toshiba Portege Z835-P370 | User Guide - Page 80
    turning off the computer using the Shut down command. ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you
  • Toshiba Portege Z835-P370 | User Guide - Page 81
    Getting Started 81 Turning off the computer ❖ If the battery charge becomes critically low, the computer will try to enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your work first.
  • Toshiba Portege Z835-P370 | User Guide - Page 82
    82 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4
  • Toshiba Portege Z835-P370 | User Guide - Page 83
    Started 83 Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the ON/OFF light
  • Toshiba Portege Z835-P370 | User Guide - Page 84
    , you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the
  • Toshiba Portege Z835-P370 | User Guide - Page 85
    that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set
  • Toshiba Portege Z835-P370 | User Guide - Page 86
    , press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel. Using and configuring Sleep mode To turn off the
  • Toshiba Portege Z835-P370 | User Guide - Page 87
    Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from
  • Toshiba Portege Z835-P370 | User Guide - Page 88
    screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power
  • Toshiba Portege Z835-P370 | User Guide - Page 89
    by closing the display panel, you can start it again by opening the display panel. . Refer to your operating system documentation or Help and Support for details. You may also wish to customize your taking care of your computer's battery, see "Taking care of your battery" on page 114. NOTE
  • Toshiba Portege Z835-P370 | User Guide - Page 90
    90 Getting Started Caring for your computer Do not pick up the computer is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or
  • Toshiba Portege Z835-P370 | User Guide - Page 91
    save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 98 for
  • Toshiba Portege Z835-P370 | User Guide - Page 92
    92 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all
  • Toshiba Portege Z835-P370 | User Guide - Page 93
    Learning the Basics 93 Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not
  • Toshiba Portege Z835-P370 | User Guide - Page 94
    Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch button that have special functions in Windows®: ❖ Windows® key-Opens the Start menu ❖ Application key-Has a similar function as the secondary mouse
  • Toshiba Portege Z835-P370 | User Guide - Page 95
    more information, see "Keyboard hot key functions" on page 194. Starting a program The easiest way to start a program is to double-click the name of the file that the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first,
  • Toshiba Portege Z835-P370 | User Guide - Page 96
    a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups. If your program is listed, go
  • Toshiba Portege Z835-P370 | User Guide - Page 97
    button in the upper-right corner of the program's window. Starting a program using the Search programs and files field This example uses the Start menu's Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the
  • Toshiba Portege Z835-P370 | User Guide - Page 98
    98 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer
  • Toshiba Portege Z835-P370 | User Guide - Page 99
    long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on
  • Toshiba Portege Z835-P370 | User Guide - Page 100
    100 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example,
  • Toshiba Portege Z835-P370 | User Guide - Page 101
    for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you . Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products
  • Toshiba Portege Z835-P370 | User Guide - Page 102
    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
  • Toshiba Portege Z835-P370 | User Guide - Page 103
    utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system
  • Toshiba Portege Z835-P370 | User Guide - Page 104
    ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let
  • Toshiba Portege Z835-P370 | User Guide - Page 105
    Toshiba's Customer Support Center. Charging batteries The battery battery To charge the main battery, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. The battery may not start charging immediately under the following conditions: ❖ The battery
  • Toshiba Portege Z835-P370 | User Guide - Page 106
    may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock. The computer can be used while the RTC battery is being charged, although the charging status of the RTC
  • Toshiba Portege Z835-P370 | User Guide - Page 107
    life and charge time may vary, depending upon power management settings, applications and features used. ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging, either
  • Toshiba Portege Z835-P370 | User Guide - Page 108
    is suspended (using the Windows® operating system Sleep command). Power button System indicator lights AC power light ON/OFF light Battery light Internal storage drive light Wireless indicator light Wireless WAN indicator light* eco Utility™ indicator light *Available on certain models (Sample
  • Toshiba Portege Z835-P370 | User Guide - Page 109
    your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that
  • Toshiba Portege Z835-P370 | User Guide - Page 110
    the default notification settings: 1 Click Start, Control Panel, System and Security, Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery
  • Toshiba Portege Z835-P370 | User Guide - Page 111
    of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of select your own combination of power options. To do this: 1 Click Start, Control Panel, System and Security, and then Power Options. The Windows®
  • Toshiba Portege Z835-P370 | User Guide - Page 112
    edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance. Using a hot key
  • Toshiba Portege Z835-P370 | User Guide - Page 113
    . 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system
  • Toshiba Portege Z835-P370 | User Guide - Page 114
    the location you purchased the computer at for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery. If the computer is leaking or its case is cracked, put
  • Toshiba Portege Z835-P370 | User Guide - Page 115
    -light indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery until the battery light glows green. ❖ If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. Disposing of your
  • Toshiba Portege Z835-P370 | User Guide - Page 116
    For details, please visit us.toshiba.com/green. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com.
  • Toshiba Portege Z835-P370 | User Guide - Page 117
    ® operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant
  • Toshiba Portege Z835-P370 | User Guide - Page 118
    Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) Windows® operating system desktop Icons An icon represents
  • Toshiba Portege Z835-P370 | User Guide - Page 119
    Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar Each time you open a program, a button
  • Toshiba Portege Z835-P370 | User Guide - Page 120
    and speaker volume. To activate a specific task, click the appropriate notification area icon. Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone use the Hot Key Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 181.
  • Toshiba Portege Z835-P370 | User Guide - Page 121
    lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 170. Connecting your computer to a your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access
  • Toshiba Portege Z835-P370 | User Guide - Page 122
    122 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have
  • Toshiba Portege Z835-P370 | User Guide - Page 123
    video messages may vary. To access the Web Camera, click Start, All Programs, TOSHIBA, Media & Entertainment, and then select the Web Camera SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type
  • Toshiba Portege Z835-P370 | User Guide - Page 124
    124 Exploring Your Computer's Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. NOTE You may first need to remove the card slot protector
  • Toshiba Portege Z835-P370 | User Guide - Page 125
    Exploring Your Computer's Features Using the Memory card reader 3 Grasp the card and pull it straight out. 125 (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media
  • Toshiba Portege Z835-P370 | User Guide - Page 126
    to reconfigure your system to best meet your individual needs. TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA
  • Toshiba Portege Z835-P370 | User Guide - Page 127
    Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Assist. The TOSHIBA
  • Toshiba Portege Z835-P370 | User Guide - Page 128
    128 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab
  • Toshiba Portege Z835-P370 | User Guide - Page 129
    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 129 (Sample Image) TOSHIBA Assist window - Secure tab
  • Toshiba Portege Z835-P370 | User Guide - Page 130
    130 Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Toshiba Portege Z835-P370 | User Guide - Page 131
    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 131 (Sample Image) TOSHIBA Assist window - Optimize tab
  • Toshiba Portege Z835-P370 | User Guide - Page 132
    that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample
  • Toshiba Portege Z835-P370 | User Guide - Page 133
    password. ❖ A power-on password-Prevents unauthorized users from starting the computer. ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer. A single user password supports
  • Toshiba Portege Z835-P370 | User Guide - Page 134
    or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Tools & Utilities, Password Utility, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor
  • Toshiba Portege Z835-P370 | User Guide - Page 135
    for any losses that may occur to you, your organization or others as a result of the inability to access the computer. To register a password for the power-on password functions: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Assist. The TOSHIBA Assist window appears.
  • Toshiba Portege Z835-P370 | User Guide - Page 136
    the power-on password function: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user
  • Toshiba Portege Z835-P370 | User Guide - Page 137
    ensure the security of your system use your established Windows® passwords to log on. Please refer to the online help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Tools & Utilities, Face Recognition. The help file covers the
  • Toshiba Portege Z835-P370 | User Guide - Page 138
    . The available categories are: ❖ Boot Setting-Select this category to set up security features that will prevent an unauthorized user from even starting up your machine. ❖ BIOS User Password: Set up a power-on password in the system BIOS. ❖ HDD User Password: Set up a BIOS password and use the same
  • Toshiba Portege Z835-P370 | User Guide - Page 139
    Utilities TOSHIBA Security Assist 139 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the status of the Windows® password for the account to which you are currently logged on. ❖ Password of all users: Check
  • Toshiba Portege Z835-P370 | User Guide - Page 140
    Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Support & Recovery, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix
  • Toshiba Portege Z835-P370 | User Guide - Page 141
    or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these
  • Toshiba Portege Z835-P370 | User Guide - Page 142
    The TOSHIBA HWSetup screen may have the following tabs: ❖ Advanced-Allows you to enable/disable the ports and features on your computer ❖ Boot Setting-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Setting
  • Toshiba Portege Z835-P370 | User Guide - Page 143
    TOSHIBA high for faster processing ❖ Battery Power-If your computer is running on battery power, the CPU frequency mode not appear on the display you are using after starting in Sleep mode, press Fn + F5. For more ❖ USB Memory Bios Support Type-Interprets the way the system sees the USB flash
  • Toshiba Portege Z835-P370 | User Guide - Page 144
    that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, they are compliant with the USB specification. In those cases, power on the computer to charge the device.
  • Toshiba Portege Z835-P370 | User Guide - Page 145
    Utilities TOSHIBA Sleep Utility 145 NOTE ❖ When "USB Sleep and Charge function" is set contact the device manufacturer or check the specifications of the external devices thoroughly before use. ❖ If USB Sleep and Charge is enabled, the computer's battery will discharge during hibernation or when
  • Toshiba Portege Z835-P370 | User Guide - Page 146
    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen
  • Toshiba Portege Z835-P370 | User Guide - Page 147
    control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose function
  • Toshiba Portege Z835-P370 | User Guide - Page 148
    it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Tools & Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of
  • Toshiba Portege Z835-P370 | User Guide - Page 149
    procedures. To install TPM: 1 Launch the TOSHIBA Application Installer from the desktop and install the following packages: ❖ Infineon Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files have been
  • Toshiba Portege Z835-P370 | User Guide - Page 150
    Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be used for user logon. The user's fingerprint
  • Toshiba Portege Z835-P370 | User Guide - Page 151
    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
  • Toshiba Portege Z835-P370 | User Guide - Page 152
    152 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖
  • Toshiba Portege Z835-P370 | User Guide - Page 153
    does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out
  • Toshiba Portege Z835-P370 | User Guide - Page 154
    real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Tools & Utilities, and then TOSHIBA eco Utility. ❖ Double-click the TOSHIBA eco Utility icon in the notification area. ❖ Right-click the
  • Toshiba Portege Z835-P370 | User Guide - Page 155
    allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN indicator icon located on the upper right side of the logon screen. A screen with the list of connected networks appears. (Sample Image
  • Toshiba Portege Z835-P370 | User Guide - Page 156
    system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject
  • Toshiba Portege Z835-P370 | User Guide - Page 157
    Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.
  • Toshiba Portege Z835-P370 | User Guide - Page 158
    problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems (once), then click Start Task Manager. The Windows® Task Manager window appears. 158
  • Toshiba Portege Z835-P370 | User Guide - Page 159
    restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt
  • Toshiba Portege Z835-P370 | User Guide - Page 160
    shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data
  • Toshiba Portege Z835-P370 | User Guide - Page 161
    that shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 178. The Windows® operating start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems
  • Toshiba Portege Z835-P370 | User Guide - Page 162
    Boot Logging ❖ Enable low-resolution video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start of Safe mode. Internet problems My Internet connection is
  • Toshiba Portege Z835-P370 | User Guide - Page 163
    listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to
  • Toshiba Portege Z835-P370 | User Guide - Page 164
    slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adaptor and power cord
  • Toshiba Portege Z835-P370 | User Guide - Page 165
    ? All these conditions affect how long the charge lasts. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. For more information on maintaining battery power, see "Charging batteries" on page 105.
  • Toshiba Portege Z835-P370 | User Guide - Page 166
    You may need to update your keyboard driver. Refer to the documentation that came problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password
  • Toshiba Portege Z835-P370 | User Guide - Page 167
    of these components individually. Click Display and then Change display settings to choose the screen resolution. For more information, see the Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current
  • Toshiba Portege Z835-P370 | User Guide - Page 168
    screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the
  • Toshiba Portege Z835-P370 | User Guide - Page 169
    problems 169 Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers
  • Toshiba Portege Z835-P370 | User Guide - Page 170
    networking problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically by the Windows® operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then
  • Toshiba Portege Z835-P370 | User Guide - Page 171
    networking problems 171 ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows®. 1 Click Start to open the Start menu. determine if this is the case, contact that vendor's support group for further advice.
  • Toshiba Portege Z835-P370 | User Guide - Page 172
    Computing tips" on page 91 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Portege Z835-P370 | User Guide - Page 173
    configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select these steps to create a restore point using the System Restore utility: 1 Click Start, Control Panel, System and Security, and then System. 2 In the left
  • Toshiba Portege Z835-P370 | User Guide - Page 174
    Windows® configuration using the saved restore point. To do this: 1 Click Start, All Programs, Accessories, System Tools, and then System Restore. 2 Select data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even
  • Toshiba Portege Z835-P370 | User Guide - Page 175
    and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files writers, scanners, etc.) and software (applications like Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars
  • Toshiba Portege Z835-P370 | User Guide - Page 176
    the origin of any new problems. For best results, follow this sequence: battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep Utility to enable charging at the current battery power level, or, if battery
  • Toshiba Portege Z835-P370 | User Guide - Page 177
    before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Portege Z835-P370 | User Guide - Page 178
    toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm support.toshiba.com acclaim.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support
  • Toshiba Portege Z835-P370 | User Guide - Page 179
    Toshiba's worldwide offices 179 Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia France Toshiba Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine,
  • Toshiba Portege Z835-P370 | User Guide - Page 180
    180 If Something Goes Wrong Toshiba's worldwide offices United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany For more information on additional
  • Toshiba Portege Z835-P370 | User Guide - Page 181
    Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖
  • Toshiba Portege Z835-P370 | User Guide - Page 182
    key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The selected Card is displayed full-size with its available options
  • Toshiba Portege Z835-P370 | User Guide - Page 183
    Hot Keys/TOSHIBA Cards Hot key functions 183 Hot key functions Hot key functions have a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will
  • Toshiba Portege Z835-P370 | User Guide - Page 184
    This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select . ❖ To cancel, select . The Fn + F1 hot key function activates instant security. The user logon screen will
  • Toshiba Portege Z835-P370 | User Guide - Page 185
    Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 185 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that
  • Toshiba Portege Z835-P370 | User Guide - Page 186
    Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page
  • Toshiba Portege Z835-P370 | User Guide - Page 187
    Hot key functions 187 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on
  • Toshiba Portege Z835-P370 | User Guide - Page 188
    Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor
  • Toshiba Portege Z835-P370 | User Guide - Page 189
    device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. Fn + This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the
  • Toshiba Portege Z835-P370 | User Guide - Page 190
    Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Portege Z835-P370 | User Guide - Page 191
    Hot key functions 191 Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the touch pad" on page 69.
  • Toshiba Portege Z835-P370 | User Guide - Page 192
    the hot key displays the following options: or Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. Cursor control overlay or Fn + This TOSHIBA Card or hot key turns the cursor control overlay on and off. Selecting
  • Toshiba Portege Z835-P370 | User Guide - Page 193
    Hot Keys/TOSHIBA Cards Hot key functions 193 Numeric overlay or Fn + This TOSHIBA Card or hot key turns the numeric overlay on and off. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Numeric overlay
  • Toshiba Portege Z835-P370 | User Guide - Page 194
    194 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key allows
  • Toshiba Portege Z835-P370 | User Guide - Page 195
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Portege Z835-P370 | User Guide - Page 196
    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Portege Z835-P370 | User Guide - Page 197
    Dual Inline Memory Module DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal
  • Toshiba Portege Z835-P370 | User Guide - Page 198
    SSD TFT USB URL WAN www Read-Only Memory Real-Time Clock Secure Digital Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide screen.
  • Toshiba Portege Z835-P370 | User Guide - Page 199
    high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the , to the baud rate. See also baud rate. boot-To start the computer. The term "boot" originates from bootstrap program (as in "pulling itself up
  • Toshiba Portege Z835-P370 | User Guide - Page 200
    otherwise stated. See also double-click. color palette-A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility-The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats
  • Toshiba Portege Z835-P370 | User Guide - Page 201
    -A program (called a "driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in
  • Toshiba Portege Z835-P370 | User Guide - Page 202
    system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and
  • Toshiba Portege Z835-P370 | User Guide - Page 203
    .hlp for help files. See also file name. folder-Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders. format-(verb) To prepare a blank disk for use with
  • Toshiba Portege Z835-P370 | User Guide - Page 204
    Hibernation-A feature of many Toshiba computers that saves to system parameters, such as the battery save mode. (2) A key or create a complete screen image. Compare non Wide Web, and other services. See also World Wide -Memory cache installed on the motherboard to help improve processing speed. It
  • Toshiba Portege Z835-P370 | User Guide - Page 205
    205 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Portege Z835-P370 | User Guide - Page 206
    206 Glossary motherboard-The computer's main circuit board that contains the processor, memory, the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online-
  • Toshiba Portege Z835-P370 | User Guide - Page 207
    Glossary password-A pad or a mouse, that enables you to move the pointer on the screen. port-A socket on the computer where you plug in a cable for connection . processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of
  • Toshiba Portege Z835-P370 | User Guide - Page 208
    inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart-Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot essential instructions the computer reads when you start it
  • Toshiba Portege Z835-P370 | User Guide - Page 209
    active-matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
  • Toshiba Portege Z835-P370 | User Guide - Page 210
    210 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide
  • Toshiba Portege Z835-P370 | User Guide - Page 211
    ventilation cooling fan 44 adjusting touch pad settings 73 audio features 121 B backing up files 92, 100 backlit keyboard 95 battery battery life 103 computer on battery power 103 setting notifications 110 taking care of 114 battery indicator light 108 BIOS Setup see TOSHIBA Hardware Setup 211
  • Toshiba Portege Z835-P370 | User Guide - Page 212
    battery power 103 setting up 44 turning off 79 turning off more quickly 81 turning off options 79 computer lock 90 computer will not start troubleshooting 159 computing habits troubleshooting fixing a problem 163 directing display output 75 disabling touch pad 73, 191 display troubleshooting 167
  • Toshiba Portege Z835-P370 | User Guide - Page 213
    Support troubleshooting 163 Hibernation mode 79 configuring 83 configuring options 84 hot key 187 powering down 84 Shut down 84 starting 118 recycle bin 118 safety 39 installing memory modules 50 mouse 76 Instruction Manual for Safety and Comfort 41 internal storage drive recovery 51 K keyboard
  • Toshiba Portege Z835-P370 | User Guide - Page 214
    121 monitor connecting 75 monitor problems troubleshooting 167 monitoring battery power 107 mouse installing 76 Toshiba 101 optional external devices adding 50 other documentation 40 P password deleting a supervisor 135 deleting a user 136 instant password 133 instant, using 133 power-on password
  • Toshiba Portege Z835-P370 | User Guide - Page 215
    setting up 78 USB-compatible 77 printing a file 99 problem solving contacting Toshiba 178 Startup options 161 program, starting 95 program, starting from Start menu 96 projector connecting 75 R real-time clock (RTC) battery 104 recording sounds 121 recovery checking internal storage drive operating
  • Toshiba Portege Z835-P370 | User Guide - Page 216
    138 TOSHIBA Service Station 156 TOSHIBA Sleep Utility 144 TOSHIBA wireless LAN indicator 155 touch pad using 69 traveling tips 116 troubleshooting 166 AC power light is blinking 160 battery light is blinking 160 bookmarked site not found 162 checking device properties 163 computer will not start 159
  • Toshiba Portege Z835-P370 | User Guide - Page 217
    drive is slow 169 Help and Support, Windows® operating system 163 high-pitched noise 169 installing hardware/software 175 keyboard 166 keyboard will not respond 159 memory problems 164 missing files/trouble accessing a drive 168 power and batteries 164 restore points 173 screen does not look correct
  • Toshiba Portege Z835-P370 | User Guide - Page 218
    218 Index Windows® operating system desktop 117 troubleshooting 161 Windows® Start menu starting a program 96 wireless networking 120 troubleshooting 170
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
GMAD00290010
09/11
If you need assistance:
❖
Toshiba’s Support Web site
support.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 158
in this guide.
Portégé
®
Z830 Series
User’s Guide