Toshiba Portege Z930 PT235C-007001 Users Manual Canada; English
Toshiba Portege Z930 PT235C-007001 Manual
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- Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 1
User's Manual PORTÉGÉ Z930 Satellite Z930 Series - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 2
3-28 Heat dispersal 3-29 Chapter 4 Utilities & Advanced Usage Utilities and Applications 4-1 Special features 4-6 Using the TOSHIBA Sleep Utility 4-8 Using the TOSHIBA Face Recognition 4-11 User's Manual ii - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 3
5-7 Panel power on/off 5-7 System automatic Sleep/Hibernation 5-8 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 6
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only and light industry environments". TOSHIBA do not approve the use of this User's Manual vi - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 7
WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH User's Manual vii - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual viii - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 9
where you purchased. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. REACH - use of certain hazardous substances in electrical and electronic equipment". User's Manual ix - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 10
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 11
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 12
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 13
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 14
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 15
all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 16
Fingerprint Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 17
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 18
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 1-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 19
, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. 1. Open the display panel. User's Manual 1-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 20
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure button ( ). 4. Turn off any peripheral devices connected to your computer. User's Manual 1-6 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 21
). To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: User's Manual 1-7 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 22
previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. User's Manual 1-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 23
of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. Wait for the SSD the power button and When I close the lid. 5. Click the Save changes button. User's Manual 1-9 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 24
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 25
turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately two seconds on, two seconds off. User's Manual 2-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 26
mm mini headphone jack enables connection of stereo headphones. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external the Optional devices section in Chapter 3, Operating Basics for more information. User's Manual 2-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 27
then connected to a desk or other large object in order to deter theft of the computer. Back The following figure shows the computer's back. User's Manual 2-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 28
jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN provided on the back of the computer. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode HDMI - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 29
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 30
the Wireless WAN/WiMAX antennas. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-6 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 31
Power Off feature is disabled. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-7 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 32
has the same functionality as the Connect display button in the Mobility Center. This function is supported with some models. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA please refer to the Using the Touch Pad in Chapter 3, Operating Basics. User's Manual 2-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 33
-in Solid State Drive. The Wireless communication indicator glows orange when the Wireless functions are turned on. Some models are equipped with Wireless functions. User's Manual 2-9 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 34
dismount or replace it by yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium-ion battery pack provides Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 35
your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the Solid State Drive's overall capacity System), please refer to the Legal Footnotes section in Appendix C. User's Manual 2-11 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 36
at a time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying . 3. Clear the Display Power Saving Technology check box. 4. Click OK. User's Manual 2-12 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 37
the Display Power Saving Technology check box. Intel Rapid Start Technology Some computers in this series support Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode depends on the amount of system memory used in the computer. User's Manual 2-13 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 38
tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice User's Manual 3-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 39
be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. User's Manual 3-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 40
The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key. To use the Hot Key Cards: User's Manual 3-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 41
+ F6 decreases the computer's display panel brightness in individual steps. Brightness Up Pressing FN + F7 increases the computer's display panel brightness in individual steps. User's Manual 3-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 42
volume in increment. Keyboard Backlight Pressing FN + turns the keyboard backlight on or off. This function is supported with some models. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key has the same function as the secondary (right) mouse button. User's Manual 3-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 43
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch temporarily to Numeric Mode by also pressing a SHIFT key. User's Manual 3-6 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 44
the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. User's Manual 3-7 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 45
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch User's Manual 3-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 46
method: Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen. User's Manual 3-9 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 47
. It is strongly recommended that you register 2 or more fingerprints. You cannot enroll the same fingerprint more than once, even on a different user account. User's Manual 3-10 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 48
, fingerprint authentication also allows logon to Windows. This is useful especially when many users are using the PCs, as user selection can be skipped. User's Manual 3-11 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 49
Password and Windows Logon Password before using the Fingerprint Pre-Boot Authentication and this Fingerprint Single Sign-On Feature. Please use the TOSHIBA Password User's Manual 3-12 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 50
. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required . Wireless communications The computer's wireless communication function supports some wireless communication devices. Only some models are - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 51
may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless functionality transmission speed will be lower than the theoretical maximum speed. User's Manual 3-14 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 52
limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 3-15 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 53
of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software. User's Manual 3-16 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 54
you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are LAN operation. Check with your LAN administrator regarding set-up procedures. User's Manual 3-17 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 55
connection. Optional devices Optional devices can expand the computer's capabilities and its versatility. This section describes the connection or installation of the following devices: User's Manual 3-18 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 56
to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 3-5 Examples of memory media Secure Digital (SD) Card User's Manual microSD card adaptor and microSD card MultiMediaCard (MMC) 3-19 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 57
it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows. User's Manual 3-20 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 58
write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 59
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open . To connect a monitor, follow the steps as detailed below: User's Manual 3-22 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 60
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. HDMI An HDMI display device - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 61
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 62
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect the security cable with the lock slot and secure it in place. User's Manual 3-25 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 63
recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. 2. Select Microphone, and click Properties. User's Manual 3-26 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 64
Power Management button . When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. User's Manual 3-27 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 65
handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the Manual 3-28 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 66
a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data Manual 3-29 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 67
that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 68
you work with the computer and the peripherals you use. TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the FN key will remain active until another key is pressed. User's Manual 4-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 69
to specific tools, utilities and applications that make the use and configuration of the computer easier. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist . User's Manual 4-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 70
Service Station TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems , click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. User's Manual 4-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 71
access this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Media Controller. For more information, please refer to the TOSHIBA Media Controller Help. User's Manual 4-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 72
convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options. User's Manual 4-6 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 73
computer operation cannot be continued, the Mode *1 system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 4-7 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 74
the TOSHIBA Sleep Utility This utility displays whether the Sleep and Charge function is enabled or disabled and shows the positions of USB ports that support the Sleep and Charge function. It also displays the remaining battery capacity. User - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 75
OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have the , but the Sleep and Charge function will be disabled. User's Manual 4-9 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 76
that AC adaptor be connected to the computer while using 2.0A Mode. Never use USB devices and cables not supporting this feature when 2.0A Mode is used. Always use the USB cable that was included with your USB device. . Move the slider bar to specify the lower limit. If the User's Manual 4-10 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 77
, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. User's Manual 4-11 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 78
the Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image-capturing an account. 9. Register the account. Fill in all the fields. User's Manual 4-12 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 79
4 will be faded in and placed over one another. If an error occurs during authentication, you will be returned to the Select Tiles screen. User's Manual 4-13 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 80
start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password User authentication may be required to validate user as the HDD User Password" when setting the HDD User Password. User's Manual 4-14 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 81
or organization that result from the loss of access to your HDD. If you can't accept this risk, don't register the HDD User Password. User's Manual 4-15 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 82
To set a Supervisor Password: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password This utility . It is not needed in Sleep Mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 83
Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS Version, EC Version and date. User's Manual 4-17 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 84
Boot Priority Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: User - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 85
you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods to the current and available settings in HW Setup. USB Memory BIOS Support Type This option allows you to set the type of the USB memory - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 86
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the Batteries exhausted time section in chapter 5, Power and Power-Up Modes. User - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 87
disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. ( to the computer while using the "System ON CDP Charge Mode". User's Manual 4-21 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 88
not work. In those cases, connect the AC adaptor and reboot the computer. Never use USB cables not supporting this feature when "System ON CDP Charge Mode" (DC5V, 1.5A) is enabled. Always use the USB wireless communication functionalities), date of initial system use, and also User's Manual 4-22 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 89
used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA using the following methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in the Manual 4-23 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 90
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 91
with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the title you wish to copy, and then click the Create button. User's Manual 4-25 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 92
information. 5. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 4-26 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 93
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your Solid State Drive again, do not change, delete or add . 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-27 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 94
IN green Battery partially charged or no charge • Operates • Charge • LED: Battery orange DC IN green • Quick charge • LED: Battery orange DC IN green User's Manual 5-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 95
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 5-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 96
the computer. Flashing orange Indicates a problem with the power supply. You should not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the lithium ion battery pack, also referred to in this manual as the main battery. Real Time Clock (RTC) battery - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 97
refer to Chapter 6 Troubleshooting for further information. Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service Guide about Charging time. User's Manual 5-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 98
will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. User's Manual 5-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 99
temperatures. Whether you enable Sleep and Charge function. Batteries exhausted time Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: At some other warning to indicate a low battery condition, go to Step 4. User's Manual 5-6 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 100
function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. User - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 101
if the computer is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration. User's Manual 5-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 102
Z930 Series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - Manual 6-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 103
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 104
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals external power source by looking at the DC IN indicator. If the User's Manual 6-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 105
problems caused by your computer's hardware or attached peripherals. Basic problems to produce apparent power problems. Overheating power down If memory will be lost. Problem Procedure Computer shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 106
cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as saver option under Select a power plan in the Power Options. User's Manual 6-5 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 107
Problem will restart. Keyboard Keyboard problems can be caused by the for further information. Problem Procedure Output to screen Support. Internal display panel Apparent computer's display panel problems & Advanced Usage, for further information. Problem Procedure No display Press the FN + - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 108
Z930 Series Problem Markings appear the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Solid State Drive Problem unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 109
the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB busy - Try moving the mouse again after waiting a short while. User's Manual 6-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 110
3. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound -> a free USB port in order to ensure it is firmly attached. User's Manual 6-9 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 111
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-10 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 112
PORTÉGÉ Z930/Satellite Z930 Series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-11 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 113
Problem The "USB Wakeup function" does not work. PORTÉGÉ Z930/Satellite Z930 Series Procedure When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support device. Problem Procedure No problem, contact TOSHIBA Support - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 114
PORTÉGÉ Z930/Satellite Z930 Series Problem Procedure Monitor does not turn on After confirming the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 115
the system is off. If problems persist, consult your LAN administrator. 3, Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 116
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 117
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 118
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 119
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 120
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 121
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 122
Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 123
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 124
PORTÉGÉ Z930/Satellite Z930 Series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 125
. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. User's Manual D-1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 126
problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support where the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 127
, a general authorization is required. Implemented General authorization required for network and service supply. Implemented This subsection does not apply for the geographical area within a outside own premises. General authorization required for network and service supply. User's Manual D-3 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 128
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual D-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 129
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 130
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 131
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 2230BNHMW DSP Research, Inc. Approval Number: D111287003 User's Manual D-7 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 132
. Approval Number: D100898003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. User's Manual D-8 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 133
5-3 Battery indicator Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 C Cleaning the computer 3-28 list 1-1 Dual Pointing Device Touch Pad 6-8 E Equipment checklist 1-1 External monitor problems 6-13 External RGB monitor 2-5 F Fingerprint Sensor using 3-7 FN + 1 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 134
3-17 connecting 3-18 problems 6-13 M Media care Card care 3-21 Memory card care 3-21 memory media card inserting 3-21 removing 3-22 Memory media slot 3-19 Moving the computer 3-29 MultiMediaCard removing 3-22 P Password power on 4-7 Starting the computer by password 4-16 User's Manual Index-2 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 135
the problem 6-2 Battery 6-5 Bluetooth 6-14 External monitor 6-12 Hardware and system checklist 6-4 Internal display panel 6-6 Keyboard 6-6 LAN 6-13, 6-14 Memory Media Card 6-7 Overheating power down 6-4 Pointing device 6-8 Power 6-4 Real Time Clock 6-6 Sound system 6-12 SSD 6-7 TOSHIBA support 6-14 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 136
V Video mode 3-28 Video RAM 2-11 W Web Camera 2-7 Wireless communication indicator 2-9 Wireless LAN problems 6-14 PORTÉGÉ Z930/Satellite Z930 Series User's Manual Index-4 - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 137
PORTÉGÉ Z930/Satellite Z930 Series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard - Toshiba Portege Z930 PT235C-007001 | Users Manual Canada; English - Page 138
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
PORTÉGÉ Z930
Satellite Z930
Series