Toshiba Qosmio PSPLZC Users Manual Canada; English
Toshiba Qosmio PSPLZC Manual
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Toshiba Qosmio PSPLZC manual content summary:
- Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 1
User's Manual Qosmio X870/X875 series - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 2
1-10 Disposing of the computer and the computer's batteries 1-11 Optical disc drive safety instructions 1-11 General Precautions 1-12 Information for Wireless Devices 1-14 Legal Footnotes 1-22 Messages PLAYER 4-17 TOSHIBA Blu-ray Disc Player 4-19 NVIDIA® 3D VISION 4-21 User's Manual ii - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 3
Settings 5-9 TOSHIBA Media Player by sMedio TrueLink 5-16 TOSHIBA PC Health Monitor 5-17 Using the Hard Disk Drive (HDD) Protection 5-19 System Recovery 5-21 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-16 Index Glossary User's Manual iii - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. Regulatory Information FCC information FCC notice "Declaration of Conformity energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 6
/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures. User's Manual 1-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-5 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 9
ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure. User's Manual 1-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 10
licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact [email protected]. OpenSSL License User's Manual 1-7 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 11
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY written by Tim Hudson ([email protected]). */ Original SSLeay License User's Manual 1-8 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 12
AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF User's Manual 1-9 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 13
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual 1-10 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 14
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 15
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 16
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 17
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 18
network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any who continually review and interpret the extensive research literature. User's Manual 1-15 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 19
the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user documentation General authorization required for network and service supply. Norway: Implemented This subsection - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 20
areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. own premises. Luxembourg: Implemented General authorization required for network and service supply User's Manual 1-17 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 21
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted that the potential for human contact during normal operation is minimized. User's Manual 1-18 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 22
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 23
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 1-20 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 24
not use this equipment in the countries/regions which are not listed in the table below. As of Aug. 2012 Austria Belgium Bulgaria Canada User's Manual 1-21 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 25
documentation or visit the TOSHIBA website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. User's Manual 1-22 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 26
conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are 64-bit operating system can address 4 GB or more of system memory. User's Manual 1-23 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 27
factors. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding User's Manual 1-24 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 28
or viewing of the media. Messages Messages are used in this manual to bring important information to your attention. Each type of message if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 29
some computers) AC adaptor and power cord (2-pin plug or 3-pin plug) NVIDIA® 3D VISION™ 2 set (Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 30
on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 31
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 32
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor Either - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 33
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 2-5 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 34
Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to to operate Windows 8, please refer to the Windows Help and Support. User's Manual 2-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 35
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 2-7 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 36
from automatically entering Sleep Mode, disable Sleep Mode within the Power Options. To use the Hybrid Sleep function, configure it in the Power Options. User's Manual 2-8 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 37
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. User - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 38
lid does. 2. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. 3. Click the Save changes button. User's Manual 2-10 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 39
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-11 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 40
, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. User's Manual 3-1 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 41
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 3-2 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 42
/X875 series LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE or written to. Right side The following figure shows the computer's right side. User's Manual 3-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 43
. The jack with the icon has Sleep and Music function. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones out port HDMI out port can connect with Type A connector HDMI cable. User's Manual 3-4 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 44
AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section. User's Manual 3-5 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 45
the memory module slots are user-accessible. The Maximum system memory size depends on operating system preinstalled. For the detailed specifications, please contact Microsoft. User's Manual 3-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 46
the Legal Footnotes section. 3D Vision IR emitter IR emitter sends signal to wireless glasses. Some models are equipped with a 3D Vision IR emitter. User's Manual 3-7 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 47
of video chat via the internet using specialized applications. Some models are equipped with 3D camera supporting 3D video taking and recording. Please note that the secondary camera of the 3D camera can information regarding LCD, please refer to the Legal Footnotes section. User's Manual 3-8 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 48
-view angles. The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. User's Manual 3-9 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 49
. 3D Vision Glass Some models are provided with a 3D Vision glass. Please refer to NVIDIA® 3D VISION™ section for more information on 3D vision. User's Manual 3-10 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 50
use the glasses for any general eyewear purposes (e.g., driving, reading, protection from sunlight or ultraviolet light, etc.) as such use may result in injury. User's Manual 3-11 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 51
the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 52
one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit automatically each time the specified programs are launched. User's Manual 3-13 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 53
is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. User's Manual 3-14 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 54
battery charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if No light Under any other conditions, the indicator does not light. User's Manual 3-15 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 55
°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 60°C (140°F) 10% to 90% (noncondensing) Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) User's Manual 3-16 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 56
Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer User's Manual 3-17 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 57
the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. User's Manual 3-18 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 58
USA UL approved Australia AS approved Canada CSA approved Qosmio X870/X875 series United Kingdom BS approved Europe Approved by the appropriate agency China CCC approved User's Manual 3-19 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 59
any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers. Figure 4-1 Keypad indicators 2 1 1. CAPS LOCK indicator User's Manual 2. NUM LOCK indicator 4-1 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 60
device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses media playback. User's Manual 4-2 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 61
the desktop or the font sizes within one of the supported application windows. Turns the keyboard backlight on or off. This function is supported with some models. Changes the display resolution. Some functions key has the same function as the secondary (right) mouse button. User's Manual 4-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 62
the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. User's Manual 4-4 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 63
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch User's Manual 4-5 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 64
limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out User's Manual 4-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 65
Next. 3. Click the non-enrolled finger you want to register and then click Next. 4. The instructions for enrollment operation screen is displayed. Carefully read them and then click Next. 5. The scanning practice same fingerprint more than once, even on a different user account. User's Manual 4-7 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 66
. This is useful especially when many users are using the PCs, as user selection can be skipped. Fingerprint Authentication Procedure 1. Start up the computer. User's Manual 4-8 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 67
, but prefer to use the keyboard-based system instead, follow the on-screen instructions when the Fingerprint System Authentication screen is displayed. This will switch the password input If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. User - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 68
drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL. User's Manual - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 69
BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs the eject button and pulling the disc tray open 1. Eject button 2 1 2. Disc tray User's Manual 4-11 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 70
the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it. User's Manual 4-12 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 71
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 4-8 Manual release with the eject hole 1 Φ1.0mm 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when you - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 72
Important message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may may be caused by the change or loss of the recorded contents. User's Manual 4-14 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 73
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) User's Manual 4-15 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 74
to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. User's Manual 4-16 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 75
VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video "the same as the factory default setting" (if applicable) or "ALL". User's Manual 4-17 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 76
Panel -> Appearance and Personalization -> Display -> Adjust resolution. However, video cannot be output to some external displays and televisions due to output or playback conditions. User's Manual 4-18 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 77
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 78
to disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. Make Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or Manual 4-20 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 79
Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual child should experience any problem, immediately stop using GUIDE" in 3D Vision set. User's Manual 4-21 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 80
LCD or external 3D devices connected via an HDMI output only. When you connect external display that doesn't support 3D, please disable 3D Vision. Some of the games will not work with stereoscopic 3D mode even if rate on your environment. When you select No, 120Hz is selected. User's Manual 4-22 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 81
problems. Refer to the "Health and Safety Information". Consult a physician if you suspect a physical problem , refer to the 3D Vision User Guide available from http://www.nvidia.com/object compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and Manual 4-23 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 82
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 83
it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback video in the 3D format but only plays 2D videos in a 3D like mode. User's Manual 4-25 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 84
User's Manual Qosmio X870/X875 series The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 85
supported. Not all files can be played. NVIDIA® 3DTV Play Only models with NVIDIA® 3D VISION™ support NIVDIA® 3DTV Play function. When a television is connected to HDMI port and the television is supporting Setup. 1. Connect to a television which supports 3D. 2. Set display device to HDMI - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 86
displays, 3D TV Play feature is not supported on your television. Click Exit and finish , your television does not support 3D feature. Click Exit and 3D TV Play feature is only supported at two resolutions: 1920x1080 24Hz and 6 for TOSHIBA This feature is supported by some models. How to create - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 87
button. How to learn more Please refer to the Help and Manual files for additional information about CyberLink MediaShow by pressing F1 after the because it can put a heavy load on the CPU. DVD-VR format is not supported. Before recording DVD-Video, AVCHD or Blu-ray Disc™ When you record DVD-Video - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 88
optical digital devices. VCD and SVCD format for output is not supported. About recorded DVD, AVCHD and Blu-ray™ discs Some DVD- The computer's wireless communication function supports some wireless communication devices. Only the instruction of your medical device when using any wireless - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 89
of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings. User's Manual 4-31 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 90
materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. User's Manual 4-32 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 91
of a message. Encryption prevents eavesdropping and maintains link privacy. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, network conditions (connected device, cable or noise and so on). User's Manual 4-33 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 92
of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-9 Connecting the LAN cable 1. LAN jack User's Manual 1 2 2. LAN cable 4-34 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 93
BIOS setup utility. Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 94
RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of shows the approximate time required to fully charge a discharged battery. User's Manual 4-36 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 95
can be monitored using the following methods. Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window User's Manual 4-37 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 96
time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. User's Manual 4-38 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 97
a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time. User's Manual 4-39 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 98
up to remove it from the computer. Figure 4-10 Releasing the battery pack -1 1 1 3 3 2 2 Figure 4-11 Releasing the battery pack -2 1. Battery lock 2. Battery release latch User's Manual 3. Battery pack 4-40 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 99
before touching or installing any additional memory modules. To discharge your body's static electricity, simply touch any metal close to you with bare hands. User's Manual 4-41 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 100
cover and lift it off. Figure 4-12 Removing the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-42 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 101
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 4-43 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 102
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 4-44 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 103
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-15 Removing the memory module 12 1 3 1. Latches Product appearance depends on the model computer damage and fire, possibly resulting in serious injury. User's Manual 4-45 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 104
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-16 Examples of memory media Secure Digital (SD) Card microSD card 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB User's Manual 4-46 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 105
low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 106
lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the release it. 4. Grasp it and pull it out of the slot. User's Manual 4-48 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 107
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 108
In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 109
All Modes. 7. Select one of the mode at List All Modes. REGZA Link (PC Control) Some models are supported with the REGZA Link (PC Control). HDMI out port can connect with Type A connector HDMI cable. One HDMI cable to take advantage of its capabilities which can allow you to: User's Manual 4-51 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 110
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect items that are available from your reseller or TOSHIBA dealer: User's Manual 4-52 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 111
to a higher level. SRS SRS Premium Sound offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs. User's Manual 4-53 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 112
and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. User's Manual 4-54 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 113
Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust you should get the computer inspected by an authorized service provider in order to assess the scope of any moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 114
heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any . In this instance all unsaved data in memory will be lost. User's Manual 4-56 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 115
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 116
as a cache. To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> HDD Accelerator. For details on TOSHIBA HDD Accelerator, see the help file. User's Manual 5-2 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 117
Programs -> CyberLink MediaShow 6 for TOSHIBA. For details on how to use CyberLink MediaShow, see the help file by clicking ? button in the main window. User's Manual 5-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 118
data protection law. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors all the software listed above depending on the model you purchased. User's Manual 5-4 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 119
the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. User's Manual 5-5 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 120
Disk Drive (HDD) Protection section for more details. TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. User's Manual 5-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 121
, press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. User's Manual 5-7 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 122
computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able boot mode, not in Sleep mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 123
This window displays the installed BIOS version, date and EC version. Set all settings to default Return all values to the factory default settings. User's Manual 5-9 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 124
DC5V) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the slider , USB bus power (DC5V) supply may be stopped for safety reasons. User's Manual 5-10 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 125
computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. The Microphone jack supports the Sleep and Music function. When Sleep and Music function is enabled, it is not possible to mute , the volume level can not be changed from the computer. User's Manual 5-11 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 126
Click Browse..., select the application you want to assign to, and then click Open. Option Input the startup parameters. Default Restore button support settings to factory default. Function Key Setting Launch TOSHIBA Function Key utility. HDD Protection This tab lets you set up HDD Protection - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 127
boot device you want and press ENTER. If your computer does not load the Boot menu, please refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 128
boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. System boots up at normal speed. Panel Open - Power On This option allows Keyboard function. Disabled Disables the Wake-up on Keyboard function. User's Manual 5-14 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 129
USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Disabled Enables the USB Legacy following settings can be changed when the Built-in LAN is Enabled. User's Manual 5-15 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 130
The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Disabled Enables Wake-up on LAN not be able to play back normally. TOSHIBA Media Player can only support resolution higher than 1280x800. It is recommended that the AC adaptor be - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 131
and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the Start Page of TOSHIBA Media Player. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 132
help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. the following methods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. Click the icon instructions displayed on screen in the message. User's Manual 5-18 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 133
Icon Move the slider to the right to show HDD Protection icon in the Taskbar. There are the following conditions for HDD Protection icon. User's Manual 5-19 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 134
3D object disk rotation will stop. When the head is unparked the disk will begin to rotate again. Click 3D Viewer button to start. User's Manual 5-20 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 135
hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in places subjected to vibrations such as airplanes, trains, or cars. User's Manual 5-21 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 136
media may not be compatible with the optical disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data hard disk will be reformatted and all data will be lost. User's Manual 5-22 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 137
displayed from which you should follow the on-screen instructions. If your computer does not load the Boot menu, please refer to the Troubleshooting section. When drivers/utilities are installed, you can recovery partition, the Recovery Media Creator cannot make Recovery Media. User's Manual 5-23 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 138
a problem. Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. Click the Settings charm and click Change PC settings. 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. User's Manual - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 139
series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - 's Manual 6-1 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 140
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 141
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and is glowing, the computer is connected to a live external power source. User's Manual 6-3 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 142
instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems with any one having the ability to produce apparent power problems. Overheating power down If the processor's temperature reaches an - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 143
quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Monitoring of power condition section for further information. Problem Procedure AC adaptor doesn - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 144
Qosmio X870/X875 series Problem Procedure Battery doesn't charge when the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged in the Power Options. User's Manual 6-6 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 145
Problem computer will restart. Keyboard Keyboard problems can be caused by the section for further information. Problem Procedure Output to screen is Support. Internal display panel Apparent computer's display panel problems , for further information. Problem Procedure No display Press the - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 146
activated. If you are using a different camera application and the problem persists, please refer to the application's user instructions to manually change the selected camera to TOSHIBA Web camera 3D v1. Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 147
Problem problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating Basics. Problem information, please refer to Operating Basics. Problem Procedure Memory media card error occurs is firmly connected. If the problem persists, then you should refer - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 148
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the Buttons tab. 3. Set the Double Click Speed as required and click OK. User's Manual 6-10 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 149
Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Desktop -> Desktop Assist -> Control Panel -> tab. 3. Set the double-click speed as required and click OK. User's Manual 6-11 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 150
please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this and settings, please refer to the Sleep and Charge section. User's Manual 6-12 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 151
Qosmio X870/X875 series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-13 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 152
Problem The "USB Wakeup function" does not work. Qosmio X870/X875 series Procedure When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support your audio device. Problem Procedure No sound is resolve the problem, contact TOSHIBA Support. External - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 153
Qosmio X870/X875 series Problem Procedure Monitor does not turn on After confirming that the the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN jack - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 154
the system is off. If problems persist, consult your LAN administrator. to Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 155
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 156
time clock 3-12, 4-35 save mode 5-5 types 4-35 Battery pack replacing 4-39 Bluetooth problems 6-16 Boot Priority 5-13 C Cleaning the computer 4-55 Cooling vents 3-5 D DC IN/Battery indicator 3-2 User's Manual DC IN/Battery indicator Display automatic power off 5-5 hinges 3-9 opening 2-5 screen - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 157
F1...F12 4-2 Hot key functions 4-2 problems 6-7 Windows special keys 4-3 L 2-6 LAN cable types 4-34 connecting 4-34 problems 6-15 M Memory installing 4-42 removing 4-44 removing 4-48 Problems AC power 6-5 Analyzing the problem 6-2 Battery 14 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6-12 - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 158
disk drive 5-24 Recovery Media 5-22 Restarting the computer 2-7 S W Qosmio X870/X875 series Web Camera 3-8 Wireless communication indicator 3-2 Wireless LAN problems 6-16 SD/SDHC/SDXC Card formatting 4-47 note 4-46 Security lock 4-52 Sleep Mode setting 2-8 System automatic 5-5 Sound system - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 159
Qosmio X870/X875 series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Qosmio PSPLZC | Users Manual Canada; English - Page 160
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
Qosmio X870/X875
series