Toshiba Qosmio X500 PQX33C-06602D Users Manual Canada; English
Toshiba Qosmio X500 PQX33C-06602D Manual
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Toshiba Qosmio X500 PQX33C-06602D manual content summary:
- Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 1
TOSHIBA Satellite P500 / Satellite P505 Qosmio X500 / Qosmio G60 Satellite P500D / Satellite P505D Satellite P507 / Satellite P507D Portable Personal Computer User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 2
engineering or disassembly is prohibited. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite P500 / Satellite P505, Qosmio X500, Qosmio G60, Satellite P500D / Satellite P505D / Satellite P507D - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 3
Bluetooth™ is a registered trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation. WinDVD is a trademark of Corel Corporations. DVD MovieFactory is and registered trademarks not listed above may be used in this manual. User's Manual iii - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 4
in accordance with the instructions, may cause harmful interference peripherals or peripherals not recommended by TOSHIBA is likely to result in not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user Contact Address: Telephone: TOSHIBA America Information Systems, - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 5
The complete official EU CE Declaration can be obtained on following internet page: http://epps.toshiba-teg.com/ VCCI Class B Information VCCI-B Important Safety Information for Computers with TV tuner local cable installation requirements that are applicable in your area. User's Manual v - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 6
operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 7
If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer. Japan's Telecommunications Modem may be connected to the Telecom Network 2006 N51 User's Manual vii - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 8
service. If problems arise TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation. Disconnection If you should ever decide to permanently disconnect your modem from its present line, please call the telephone company and let them know of this change. viii User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 9
No.26AWG or larger telecommunication line cord. Instructions for IC CS-03 certified equipment 1. above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2. The user manual of analog equipment must contain the equipment's - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 10
no permit in force for this equipment and the Telecoms Act 1991 prescribes a penalty of $12,000 for the connection of non-permitted equipment. x User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 11
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 12
you may prepare any number of Telepermit labels subject to the general instructions on format, size and color on the attached sheet. The Telepermit displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 13
available in your country, please visit our website (http:// eu.computers.toshiba-europe.com) or contact your local city office or the shop where available in your country, please visit our website (http:// eu.computers.toshiba-europe.com) or contact your local city office or the shop where - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 14
, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency's (EPA) Energy Star Program and has designed this reuse or recycling information, please contact your local government. xiv User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 15
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 16
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 17
LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAIN FOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE. ■ USE OF CONTROLS OR ADJUSTMENTS OR THE PERFORMANCE OF PROCEDURES - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 18
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 19
instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 20
vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEUERUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 21
General Precautions General Precautions TOSHIBA computers are designed to optimize safety, minimize read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation ■ Always make sure your computer and AC adaptor have adequate ventilation - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 22
Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 23
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 24
of Contents Preface Manual contents xxxi Conventions xxxii Abbreviations xxxii Icons xxxii Keys xxxii Key operation xxxiii Display xxxiii Messages xxxiii Chapter 1 Introduction Equipment checklist 1-1 Hardware 1-1 Software 1-2 Features 1-3 Special features 1-12 TOSHIBA Value Added - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 25
4-9 USB Sleep and Charge function 4-10 Starting the USB Sleep and Charge Utility 4-11 Using the Web Camera 4-12 Using the software 4-13 xxvi User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 26
Face Recognition Data 4-16 How to launch the help file 4-17 Windows Logon via TOSHIBA Face Recognition 4-17 Using the optical disc drive 4-17 Loading discs 4-18 Removing discs Security 4-42 Bluetooth Stack for Windows by TOSHIBA (depends on the model you purchased 4-42 User's Manual xxvii - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 27
Cleaning the computer 4-44 Moving the computer 4-45 Using the Hard Disk Drive (HDD) Protection 4-45 TOSHIBA HDD Protection Properties 4-46 Details 4-47 Chapter 5 The Keyboard Typewriter keys 5-1 F1 ... F12 function 6-13 Panel power off/on 6-13 System Auto Off 6-13 xxviii User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 28
16 Connecting an eSATA device 8-16 Disconnecting an eSATA device 8-17 Security lock 8-17 Chapter 9 Troubleshooting Problem solving process 9-1 Preliminary checklist 9-2 Analyzing the problem 9-2 Hardware and system checklist 9-3 System start-up 9-3 Self test 9-4 Power 9-4 Disposing of PC - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 29
Mode on your Windows® 7 computer (available on certain models 9-18 TOSHIBA support 9-18 Before you call 9-18 Where to write 9-19 Appendix A and Connectors Appendix E Disclaimers Appendix F TOSHIBA PC Health Monitor Starting the TOSHIBA PC Health Monitor E-2 Glossary Index xxx User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 30
begin using your TOSHIBA Satellite P500 / Satellite P505, Qosmio X500, Qosmio G60, Satellite P500D / Satellite P505D / Satellite P507D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. If you - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 31
Operating Basics, includes instructions on using the Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some you to the information contained in this manual. Conventions This manual uses the following formats to describe, - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 32
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 33
described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist sure you have all the following items: ■ TOSHIBA Satellite P500 / Satellite P505, Qosmio X500, Qosmio G60, Satellite P500D / Satellite P505D / Satellite - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 34
, Qosmio X500, Qosmio G60, Satellite P500D / Satellite P505D / Satellite P507D Series Personal Computer User Information Guide ■ Windows® 7 manual package ■ International Limited Warranty (ILW) Instruction (This instruction is included only with computers sold in ILW supported areas.) ■ Instruction - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 35
type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start J All programs J TOSHIBA J Utilities J TOSHIBA PC diagnostic Tool. Depends on the model you purchased. refer to the Disclaimers section in Appendix E or click the *2 above. User's Manual 1-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 36
-ion battery pack. Disclaimer (Battery Life)*3 For more information regarding Battery Life, please refer to the Disclaimers section in Appendix E or click the *3 above. 1-4 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 37
you purchased. ■ 64GB Depends on the model you purchased. ■ 120GB ■ 160GB ■ 200GB ■ 250GB ■ 320GB ■ 400GB ■ 500GB Additional hard disk drive sizes may be introduced. User's Manual 1-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 38
BD-R (DL) discs at maximum 4 speed, BD-RE discs at maximum 2 speed, and BD-RE (DL) discs at maximum 2 speed. It supports the following formats: ■ BD-ROM ■ BD-ROM (DL) ■ BD-R ■ BD-R (DL) ■ BD-RE ■ BD-RE (DL) ■ ) ■ Enhanced CD (CD-EXTRA) ■ CD-G (Audio CD only) ■ Addressing Method 2 1-6 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 39
, DVD+R(DL) discs at maximum 4 speed and DVD-R(DL) discs at maximun 4 speed and DVD-RAM discs at maximum 5 speed. It supports the following formats: ■ BD-ROM ■ BD-ROM (DL) ■ BD-R ■ BD-R (DL) ■ BD-RE ■ BD-RE (DL ■ Enhanced CD (CD-EXTRA) ■ CD-G (Audio CD only) ■ Addressing Method 2 User's Manual 1-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 40
DL) discs at maximum 6 speed and DVD-R(DL) discs at maximun 6 speed and DVD-RAM discs at maximum 5 speed. It supports the following formats: ■ DVD-ROM ■ DVD-Video ■ DVD-R ■ DVD-RW ■ DVD+R ■ DVD+RW ■ DVD-RAM ■ ■ Enhanced CD (CD-EXTRA) ■ CD-G (Audio CD only) ■ Addressing Method 2 1-8 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 41
Display The computer's LCD panel supports high-resolution video graphics. The above. Keyboard Built-In Pointing Device Built-In TouchPad Ports External Monitor HDMI TOSHIBA keyboard, 104 keys or 105 keys with numeric keypad, compatible with IBM Provided with some models) User's Manual 1-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 42
module is a small addin card technology based on the PCI Express and Universal Serial Bus (USB) interfaces. Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO and xD Picture card. Web Camera Sound as well as jacks for an external microphone and headphones. 1-10 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 43
The computer has a modem jack for connection to a telephone line. Both V.90 and V.92 are supported only in the USA, Canada, Australia. V.90 is available in other regions. (Provided with some models Encryption Standard (AES) data encryption, based on 128 bit encryption algorithm. User's Manual 1-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 44
password protection HDD password protection Two level password architecture Fingerprint authentication (not available on all models) Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. 1-12 User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 45
the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts down. This can be specified in Power Options. User's Manual 1-13 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 46
TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA zoom factor associated with specific supported applications. The TOSHIBA PC Diagnostic Tool will display - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 47
contains the module required for the utility which TOSHIBA offers. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility . The starting application from the button can be changed. User's Manual 1-15 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 48
start them. For details on operations, refer to each utility's online manual, help files or readme.txt files. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services. HW Setup This program lets you customize your hardware settings according to - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 49
TOSHIBA, click J All Programs J InterVideo WinDVD J WinDVD BD for TOSHIBA. You can edit digital video and make a DVD-Video and support Label Flash function. The availability of Label Flash function depends on the model you purchased. FingerPrint utility TOSHIBA HDD/SSD Alert TOSHIBA TOSHIBA - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 50
communication problems and create profiles for easy switching between location and communication networks. To run ConfigFree, click , select All Programs, TOSHIBA and then click ConfigFree. TOSHIBA HDD monthly. You can track power savings by using eco mode continuously. 1-18 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 51
"TOSHIBA TOSHIBA Assist: Open the TOSHIBA Assist if it is already installed in your computer. TOSHIBA support the USB Sleep and Charge function and displays the battery's remaining capacity. To start this utility, click Start All Programs TOSHIBA TOSHIBA be purchased from your TOSHIBA dealer. Use it - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 52
An infrared receiver window is provided with some models. This is a sensor window that receives signals from the remote control provided with your computer. User's Manual 2-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 53
medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or or Bluetooth connection is active or not. (Provided with some models) Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO -Up Modes. 2-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 54
) 10. Eject Button (Slot ODD) The left side of the computer LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Fast Ethernet LAN or Giga bit Ethernet. (Depends on the model you purchased) Refer to Chapter 4, Operating Basics, for details. User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 55
a power supply. It could cause damage or malfunction. eSATA/USB Combo Port The eSATA/USB combo port supports the USB 2.0 and eSATA functions. Ports with the icon ( ) have USB Sleep and Charge function. locked or stops responding, press this button to manually eject the ODD tray. 2-4 User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 56
storm, unplug the modem cable from the telephone jack. ■ Do not connect the modem to a digital telephone line. A digital line will damage the modem. User's Manual 2-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 57
. A security cable can be attached to this port. The optional security cable anchors your computer to a desk or other large object to deter theft. 2-6 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 58
vents. Make sure that foreign objects such as pins (or similar objects) are kept out of the vents, to avoid damaging the computer's circuitry. User's Manual 2-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 59
latch to release the battery pack for removal. For detailed information on removing the battery pack, refer to Chapter 6, Power and Power-Up Modes. 2-8 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 60
Memory Module Cover Cooling Vents The Grand Tour This cover protects two memory module sockets -one or two modules are pre-installed. Refer to the Memory expansion section in Chapter 8, Optional Devices. Cooling vents help prevent the CPU from overheating. User's Manual 2-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 61
the front of the display. Position the display at a comfortable viewing angle. 12 3 2-10 4 9 18 19 16 17 TOSHIBA 5 6 10 11 12 13 14 15 Satellite 7 8 1. Web Camera LED* 2. Web Camera* 3. Built-in microphone* your computer carefully to avoid scratching or damaging the surface. User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 62
display screen's image will be somewhat brighter than when it operates on battery power. The lower brightness level is intended to save battery power. User's Manual 2-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 63
or BDs. The application that is launched differs by model: Windows Media Player/TOSHIBA DVD PLAYER/WinDVD BD for TOSHIBA. Previous Button Skips backwards to the previous track, chapter or digital file. Refer (Provided with some models) Increases the volume of the speakers. 2-12 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 64
■ BD-R discs can be written only once. The recorded data cannot be erased or changed. ■ BD-RE discs can be recorded more than once. User's Manual 2-13 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 65
-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 16 speed (maximum, Ultra-speed media) 2-14 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 66
) DVD-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 16 speed (maximum, Ultra-speed media) User's Manual 2-15 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 67
-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 24 speed (maximum, Ultra-speed media) 2-16 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 68
use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 69
the remote controller to: ■ Navigate and control all Media Center windows. ■ Control the video. ■ Place the computer in and out of Sleep mode. 2-18 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 70
19. Volume + 20. DVD Menu CD/DVD/BD button Brightness down Press this button to launch Windows Media Player / DVD Video Player / WinDVD BD for TOSHIBA. Decreases the computer's display panel brightness. Brightness up Increases the computer's display panel brightness. User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 71
Play/Pause Moves the media (video, DVD, music, and so on) backwards. Plays the selected media. This button also acts as a pause button. 2-20 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 72
The remote controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the remote controller Point the remote controller at your to and 15 degrees vertical to the infrared receiver window. User's Manual 2-21 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 73
The Grand Tour TOSHIBA 30˚ Satellite 30˚ 1 15˚ 5M 2 1. Infrared Receiver Window 2. Remote Controller Operational range of the remote controller Even if within which use an infrared remote controller are used near to your computer. ■ When a low battery condition is present. 2-22 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 74
on the type of the remote controller. Check the type and then install or remove the batteries as instructed. Store the battery for the remote controller beyond the reach of children. If a child swallows a battery type batteries. Other types of batteries should not be used. User's Manual 2-23 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 75
correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones. 2-24 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 76
. 1. Press on the slim size remote controller gently to release it. 2. Grasp the slim size remote controller and pull it out from the slot. User's Manual 2-25 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 77
covers the following topics: ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 78
AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. ■ Never heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 79
DC IN 19V jack on the right of the computer. Connecting the adaptor to the computer 3. Plug the power cord into a live wall outlet. User's Manual 3-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 80
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). 3-4 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 81
TOSHIBA Satellite Satellite Turning on the power Windows setup When you first turn on the power, the computer's initial screen is the Microsoft® Windows Startup Screen Logo. Follow the on-screen directions. Be sure to read the Windows End User License Agreement display carefully. User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 82
system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. 3-6 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 83
left when you shut down the computer. You can also enable Sleep Mode by pressing Fn + F3. Refer to Chapter 5, The Keyboard, for details. User's Manual 3-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 84
. While entering Hibernation Mode, the computer saves the contents of memory to the HDD. However, as a safety precaution, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the disk indicator to - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 85
is allocated on the hard drive for the System Recovery Options. The System Recovery Options feature will be unusable if this partition is deleted. User's Manual 3-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 86
Support" content. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the on-screen instructions on your desktop, or select the application from Start menu. 6. After TOSHIBA Recovery Media Creator starts, select the type of media and the title - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 87
change, delete or add partitions in a manner other than specified in the manual. Otherwise, space for software may be destroyed. In addition, if you When "TOSHIBA Leading Innovation >>>" appears, release the 0 (zero) key on the keyboard. A menu appears. 4. Follow the on-screen instructions. ■ You - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 88
power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower Priority section in Chapter 7, HW Setup. 4. Follow the on-screen instructions. If you have removed pre-installed drivers/ utilities or when installing, - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 89
TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go. 1 TOSHIBA Satellite 2 1. TouchPad 2. TouchPad control buttons TouchPad and TouchPad control buttons User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 90
or item on which you have clicked is scrollable. If you still have problems, check your Scrolling Region settings. Pinch Zoom (Pinch) The Pinch Zoom gesture that a scroll wheel performs on standard Windows applications that support CTRL-SCROLL WHEEL zoom functionality. To enable this feature, select - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 91
User Password and Hard Disk Password when booting up the computer. To "swipe" refers to the action of reading a fingerprint using the fingerprint sensor. User's Manual 4-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 92
. ■ When fingerprint reading is not successful: There is a possibility of authentication failure if the finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe. 4-4 User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 93
these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) fingerprint recognition problems, or lower fingerprint rec-ognition success rate. ■ Do not scratch or poke the sensor with your thinner or fatter, the recognition success rate may be lowered. User's Manual 4-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 94
user to user. ■ Toshiba does not guarantee that this fingerprint recognition technology will be error-free. ■ Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.Toshiba is - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 95
your finger, click Next. The Fingerprint Image Capture screen is displayed. 6. Follow the onscreen instructions and use the same finger you have selected under the Control Center to swipe your finger with images.] Click OK and repeat steps 3, 4, 5 and 6 with another finger. User's Manual 4-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 96
its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint more than five times, you must enter the User Password or Supervisor Password manually to start the computer. ■ When swiping, please do it slowly and - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 97
before using the fingerprint PreOS feature and this fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register your User Password. Only one fingerprint authentication is required to replace the On feature becomes effective the next time the system boots up. User's Manual 4-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 98
free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 99
your bag. Starting the USB Sleep and Charge Utility To start the utility, click Start Æ All Programs Æ TOSHIBA Æ Utilities Æ USB Sleep and Charge. Enabling USB Sleep and Charge This utility can be used to enable and the utility to only charge when the AC adaptor is connected. User's Manual 4-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 100
capture still and video images. The web camera will auto-run when Windows starts. Please remove the protective plastic-film before using the Web Camera. 1 2 3 TOSHIBA Satellite 1. Built-in microphone * 2. Web Camera Lens * 3. Web Camera LED * * Provided with some models 4-12 User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 101
The web camera software is pre-configured to start when you turn on Windows. To start it manually, go to Start Æ All Programs Æ Toshiba Æ Utilities Æ Web Camera Application. 1 2 3 4 5 6 8 7 1. Capture Still Images 2. Video Recording 3. Audio Recording 4. Function 5. Display Window 6. Camera - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 102
It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) If your for details on using the Master Volume panel. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 103
the data needed when you log on, follow the steps as described below: 1. Click Start Æ All Programs Æ TOSHIBA Æ Utilities Æ Face Recognition. ■ The Registration screen is displayed for a logged-on user whose face has not , click Next. ■ If you do not wish to practice, click Skip. User's Manual 4-15 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 104
Operating Basics 3. Click Next to start the guide. 4. Take a picture while moving your neck Data, follow the steps as described below: 1. Click Start Æ All Programs Æ TOSHIBA Æ Utilities Æ Face Recognition. The Management screen is displayed. 2. Select a user Management screen. 4-16 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 105
Click Start Æ All Programs Æ TOSHIBA Æ Utilities Æ Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to logon to Windows with TOSHIBA Face Recognition. Two authentication modes are information. Using the optical disc drive ■ Tray ODD User's Manual 4-17 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 106
a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to pop open the drawer partially. TOSHIBA Satellite 1 1. Eject Button 4-18 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 107
drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. TOSHIBA Satellite Manual release with the eject hole 2. Grasp the drawer gently and pull until it is fully opened. User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 108
Operating Basics Pulling the drawer open 3. Place the disc, label side up, in the drawer. TOSHIBA Satellite Inserting a disc When the drawer is fully opened, the edge of the computer will extend damaged. Also, the drawer might not open fully when you press the eject button. 4-20 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 109
Operating Basics TOSHIBA Satellite Closing the disc drawer ■ Slot ODD To load CD/DVD's, follow the steps as listed below and refer to following figures. 1. When the computer's power is on, insert CD/DVD into the ODD directly. User's Manual TOSHIBA Satellite Inserting a disc 4-21 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 110
extends slightly over the sides of the drawer so you can hold it. Hold the disc gently by its edges and lift it out. 4-22 TOSHIBA Satellite Removing a disc User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 111
or BD-R/RE discs, read and follow all setup and operating instructions in this section. If you fail to do so, the BD . Before writing or rewriting with the BD-R/RE drive ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R-RW and LTD. User's Manual 4-23 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 112
), 4x speed ( BD-R (Double Layer), DVD-R (Dual Layer) and DVD+R (Double Layer) media), 2x speed (BD-RE and BD-RE (Double Layer) media). 4-24 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 113
following manufacturers of CD-R-RW and DVD-R/+R/-RW/+RW/-RAM discs. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) User's Manual 4-25 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 114
+R (Double Layer) media). Before writing or rewriting with the DVD Super Multi drive ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R-RW and DVD-R/+R/-RW/+RW/-RAM discs. for Labelflash: FUJIFILM CORPORATION (for 16x speed media) 4-26 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 115
general use discs. Do not use authoring discs. Only general use discs can be written to by a computer drive. ■ Only Format1 of DVD-R DL is supported. Therefore you cannot do additional writing. If your data is under 4.7GB, it is recommended to use DVD-R (SL) media. ■ You can use DVD-RAM - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 116
not try to write from shared devices such as a LAN server or any other network device. ■ Writing with software other than Corel Movie factory for TOSHIBA is not recommended. 4-28 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 117
is a write error. Disclaimer (DVD Super Multi drive or BD-R/RE drive) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R-RW or may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. Also, it is a good idea to make two - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 118
DVD drive. Set PRINTING SIDE for underside. 2. Click Start Æ All Programs Æ DVD MovieFactory for TOSHIBA Æ DVD MovieFactory Launcher to launch DVD MovieFactory. 3. Click Create Disc Label. Corel Label@Once is 7. Click Labelflash setting and choose Draw Quality. 8. Click Print. 4-30 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 119
Click Start Æ All Programs Æ DVD MovieFactory for TOSHIBA Æ DVD MovieFactory Launcher to launch DVD MovieFactory. Please refer to the Help and Manual files for additional Corel MovieFactory -Audio, mini DVD and Video CD functions are not supported in this version. ■ While recording video to DVD, - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 120
cannot be written in VR format. ■ Output to VCD and SVCD format is not supported. 3. About recorded DVDs ■ Some DVD-ROM drives for personal computers or other DVD your recorded DVD on your computer, please use TOSHIBA DVD PLAYER software application. ■ When playing your recorded Blu-ray Disc on your - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 121
using the "TOSHIBA DVD PLAYER". on the "TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER". The TOSHIBA DVD PLAYER". ■ Do not configure the Display automatic power off function to run while the "TOSHIBA DVD PLAYER" is running. ■ Do not switch to Hibernation or Sleep Mode when running the "TOSHIBA - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 122
display or television, stop the "TOSHIBA DVD PLAYER", and change the screen TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER 1. "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. 2. "TOSHIBA TOSHIBA DVD PLAYER" and when "TOSHIBA DVD PLAYER" is minimized.) Please close "TOSHIBA - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 123
PLAYER Help". ■ Click the "Help" button ( ) in the Display Area. Using WinDVD BD for TOSHIBA Please be aware of the following limitations when you use WinDVD BD for TOSHIBA: Notes on use ■ "WinDVD BD for TOSHIBA" is for Blu-ray Disc playback only. DVD playback is not supported. User's Manual 4-35 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 124
disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. ■ Make sure to connect the computer's AC adapter when playing a Bluray Disc. ■ "WinDVD BD for TOSHIBA" supports AACS (Advanced Accesss Control System) copy protection - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 125
TOSHIBA HELP WinDVD BD for TOSHIBA features and instructions are also explained in detail in "WinDVD BD for TOSHIBA Help". Use the following procedure to open "WinDVD BD for TOSHIBA jack. The internal modem does not support voice functions. All data and fax functions are supported. ■ In case of a - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 126
a region, follow the steps below. 1. Click start Æ All Programs Æ TOSHIBA Æ Networking Æ Modem Region Select. Do not use the Country/Region Select function mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 127
modem. 1. Plug one end of the modular cable into the modem jack. 2. Plug the other end of the modular cable into a telephone jack. SATEGD User's Manual TOSHIBA Connecting the internal modem 4-39 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 128
the FM tuner The availability of this feature depends on the model you purchased. 1. Plug the FM tuner antenna into the FM Antenna Jack. TOSHIBA 2 1. FM Antenna Jack 2. FM tuner antenna 1 Installing the FM tuner 2. Select Start J All Programs J FM Tuner Utility to start FM software. 4-40 User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 129
device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or use the new network name. Wireless LAN Where present, it supports the A,B, G and draft N standards but it is compatible with encryption algorithm. User's Manual 4-41 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 130
TOSHIBA strongly recommends the customer to enable the encryption function. ■ TOSHIBA Stack for Windows by TOSHIBA (depends on the model TOSHIBA Support: The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site at http://www.toshiba - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 131
preferred Network adaptor, then click the Enable button in the tool bar. LAN The computer has built-in support for Fast Ethernet LAN or Giga bit Ehternet LAN (depends on the model you purchased). LAN cable types a CAT5-E cable or higher. You cannot use a CAT5 or CAT3 cable. User's Manual 4-43 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 132
LAN jack. Press gently until you hear the latch click into place. TOSHIBA Satellite Connecting the LAN cable 3. Plug the other end of the cable disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 133
moving the computer will help ensure trouble-free operation. ■ Make sure all cools down. Failure to follow this instruction could result in minor injury. ■ impact. Failure to follow this instruction could result in damage to the built into the computer, TOSHIBA HDD Protection detects vibration - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 134
the Taskbar or from the Control Panel. HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection. Detection Level This function can be set to four levels. The sensitivity levels in which level automatically switches according to the power connection mode. 4-46 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 135
3D object on the screen which moves in according to tilting or vibration of the computer. When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation computer to vibration or impact while the function is disabled. User's Manual 4-47 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 136
. ■ The Shift keys, the Tab key, and the BackSpace key perform the same function as their typewriter counterparts but also have special computer functions. User's Manual 5-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 137
on enhanced keyboard A 101-key enhanced keyboard layout Press Fn + F12 to lock the cursor on a specific line. The power on default is off. 5-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 138
) that is not 1024x768 resolution, change it in "Display Properties". + Brightness (decreases): Turns the monitor brightness down. + Brightness (increases): Turns the monitor brightness up. + User's Manual 5-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 139
+ TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. + TOSHIBA Zooming the supported application windows. Before using Fn+1 and Fn+2, you must install the TOSHIBA Zooming Utility. The Utility only supports the - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 140
. 1. Hold down Alt + Fn. 2. Using the overlay keys, type the ASCII code. 3. Release Alt + Fn, and the ASCII character appears on the display screen. User's Manual 5-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 141
• Operates • No charge • LED: Battery off Power off (no operation) • LED: Battery white/green • Quick charge • LED: Battery orange • No charge • LED: Battery off User's Manual 6-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 142
, charge will resume. This occurs whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status: 6-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 143
as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 144
battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, Real Time Clock battery is charged. For details, refer to Chapter 9, Troubleshooting. If the following message is displayed on the LCD: ERROR 0271: Check - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 145
recommended that you switch the computer on and then leave it in this state so that the Real Time Clock battery can be charged. User's Manual 6-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 146
properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the battery required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Charge the battery pack only in an ambient - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 147
will shorten battery life. At least once a month, run the computer on battery power until the battery is fully discharged, then recharge the battery. User's Manual 6-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 148
condition of the battery terminals. Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. 6-8 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 149
for an extended period, more than one month, remove the battery pack. ■ Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 6-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 150
battery pack, and lift the battery pack out of the computer. 1 6-10 1. Battery Pack 2. Battery Pack Lock 3. Battery Release Latch 2 Releasing the battery pack 3 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 151
Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. If the latch Pack 2. Battery Pack Lock 3. Battery Release Latch 3 2 Securing the battery pack User's Manual 6-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 152
five times. If you fail fingerprint authentication more than five times, you must enter the password manually to start the computer. ■ Enter the password manually. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 153
the system off automatically if it is not used for a set duration. The system shuts down in Sleep Mode or Hibernation Mode in Windows. User's Manual 6-13 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 154
Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click , All Programs, TOSHIBA, Utilities, HWSetup. HW Setup Window The HW Setup window contains the following tabs: General, Password, Display Setup version. Setup This field displays BIOS Version and date. User's Manual 7-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 155
Not Registered Un-registers an existing password Registered Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is lower cursor keys to highlight the boot device you want and apply. 7-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 156
does not support USB, you can still use a USB mouse, keyboard, and FDD by setting the Legacy USB Support to enable. LAN Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Enables Built-in LAN function (Default). Disables Built-in LAN function. User's Manual 7-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 157
This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ ExpressCard ■ SD (Secure Digital) / SDHC (Secure Digital External monitor ■ Television ■ HDMI ■ i.LINK (IEEE1394) ■ eSATA Other ■ Security lock User's Manual 8-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 158
gently to ensure a firm connection. Windows hot-install feature allows you to install an ExpressCard while the computer's power is on. TOSHIBA 1 Satellite 1. ExpressCard Inserting the ExpressCard After inserting the card, refer to the card's documentation and check the configuration in Windows - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 159
ExpressCard ■ Before removing an ExpressCard, make sure that any applications or system services are not using the card. ■ Be sure to disable the ExpressCard prior to eject it. 4. Grasp the ExpressCard and remove it. TOSHIBA 1 1. ExpressCard Satellite Removing the ExpressCard User's Manual 8-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 160
. ■ Do not insert Memory Stick Duo/PRO Duo into the slot. Data may be lost or damaged if you use any card other than those supported. ■ The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. ■ For more - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 161
that you want to remove the device. 3. Gently press the memory card inside the socket to eject it. 4. Grasp the card and remove it. User's Manual Removing a memory card 8-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 162
it to its case. 8. Do not touch the metal parts of the memory card, expose it to liquids or allow it to get dirty. 8-6 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 163
install and remove a memory module. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the inserted, please refer to Memory expansion section in Chapter 9, Troubleshooting, for details. ■ Expansion memory is a precision electronic User's Manual 8-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 164
to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Slot A is reserved for main memory. Use slot B for expanded memory. If only one card is installed, use slot A. 7. Push the module down so it - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 165
A and in Slot B: repeatedly flashes orange twice, then blue twice. In all instances you should shut down the computer and remove the incompatible module(s). User's Manual 8-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 166
touch the memory modules. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 8-10 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 167
sites such as your home and office, purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load. User's Manual 8-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 168
be connected to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats are supported, but actual signal formats you can use depends on the HDMI monitor. To connect a monitor, follow the steps of the HDMI cable into the HDMI out port on your computer. 8-12 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 169
3. MO drives 4. CD-RW drives i.LINK uses a four-pin connector, which does not carry electric current. External devices will need their own power supply. User's Manual 8-13 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 170
in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data three meters. d. Some devices might not support sleep or automatic off functions. e. Do not the devices may not correctly be identified. This problem may occur when Windows is restarted while the devices Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 171
Optional Devices 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device. User's Manual 8-15 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 172
Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. 8-16 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 173
lock slot. 1. Turn the computer so the left side faces you. 2. Align the holes for the security lock and attach the lock. Security lock User's Manual 8-17 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 174
9 Troubleshooting Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 175
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral Record your observations so you can describe them to your dealer. 9-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 176
Troubleshooting Software Hardware The problems may be caused by your software or disc. If you cannot load a software package, the media may be damaged start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password User's Manual 9-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 177
Troubleshooting Self test When the computer starts up, the self test will be run automatically, and the following will be displayed: TOSHIBA affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 178
Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Power and Power-Up Modes for more information. Problem AC adaptor , it will not charge properly. Let it reach room temperature. User's Manual 9-5 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 179
Troubleshooting Problem Procedure Unplug the AC adaptor and remove the battery to make sure the terminals are clean. If necessary, wipe them with deletion procedures include: ■ Selecting Delete for a target file ■ Putting files in the Recycle Bin and emptying the Recycle Bin 9-6 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 180
Troubleshooting ■ Reformatting the media ■ Reinstalling an operating system from specialized utility to overwrite all data ■ Take the hard disk drive to a professional deletion service Real Time Clock Problem The BIOS setting and system date/time are lost. Procedure Charge in the RTC battery is - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 181
created a "Recovery Media", you can use it to restore the recovery partition. Simply follow the instructions in "Restoring the preinstall software from your creating Recovery Media" section in this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 182
Troubleshooting Hard disk drive Problem Procedure Computer does not boot There may be a problem with your operating from hard disk drive system files. Refer to your operating system . Refer to the Media care section in Chapter 4, Operating Basics, for details on cleaning. User's Manual 9-9 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 183
Troubleshooting Problem Procedure Some CD/DVD/BDs run The software or hardware configuration may be correctly, but others do causing a problem. correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA. Do not use the - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 184
Troubleshooting TouchPad Problem Procedure On-screen pointer does The system might be busy. If the pointer is not respond to Pad shaped as an hourglass bar for Touch Sensitivity to make an adjustment. Click the OK button. 7. Click the OK button on the Device Setting tab. User's Manual 9-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 185
Troubleshooting USB mouse Problem Procedure On- documentation for instructions on cleaning. If problems persist, contact your dealer. USB Also refer to your USB device's documentation. Problem Procedure USB checking the drivers. If problems persist, contact your dealer. 9-12 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 186
Troubleshooting USB Sleep and Charge function Problem Procedure I cannot use the "USB Sleep and Charge function". The setting of "USB Sleep and Charge function" may be [Disabled]. Change the setting to [Enabled] in the TOSHIBA in the TOSHIBA USB Sleep and Charge Utility. User's Manual 9-13 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 187
Troubleshooting Problem Procedure External devices Some external devices may not work when connected to the connected to a compatible port when the "USB compatible ports do not Sleep and Charge function" is [Enabled] in the work. TOSHIBA USB Sleep and Charge Utility. Reconnect the external - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 188
Troubleshooting Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems in your connection can't be communications application. made User's Manual 9-15 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 189
Troubleshooting Problem the ATS0 command. If problems persist, contact your dealer. LAN Problem Cannot access LAN Procedure Check jack and the LAN hub. If problems persist, consult your LAN administrator. refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 190
Troubleshooting Fingerprint sensor Problem problems persist, contact your dealer. Fingerprint Pre-OS feature or Single Sign On feature cannot be enabled Please use TOSHIBA the User Password by using TOSHIBA HW Setup and restart the system 8, Optional Devices. Problem ExpressCard error occurs - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 191
TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company's technical support - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 192
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below. Outside of Europe In Europe Australia TOSHIBA Australia Pty. Ltd. Information Systems Division Building C, 12-24 Talavera Rd - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 193
AA Type of line Telephone line (analog only) Type of dialling Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer's speaker User's Manual A-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 194
impedance 600 ohms ±30% Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis Power supply +3.3V (supplied by computer) A-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 195
screen. Software written for a given video mode will run on any computer that supports the mode. The computer's display controller supports all SVGA and XGA modes, the most widely used industry standards. ■ Display could also disable Windows Aero™ to help correct this situation. User's Manual B-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 196
.11 b) ■ Up to 144 Mb/s (IEEE 802.16e) (depending on the model you purchased) The Wireless LAN feature is not available on all models. User's Manual C-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 197
-density materials. ■ Range is also impacted due to "obstacles" in the path of the transmission that may either absorb or reflect the radio signal. C-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 198
the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that a different channel when configuring the Wireless LAN Access Point device. User's Manual C-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 199
: Denmark: Finland: France: Germany: OVE CEBEC DEMKO SETI UTE VDE Italy: IMQ The Netherlands: KEMA Norway: NEMKO Sweden: SEMKO Switzerland: SEV United Kingdom: BSI User's Manual D-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 200
Kingdom, Australia and Europe. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe Approved by the appropriate agency D-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 201
computer model please refer to your computer documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due additional restrictions under "Environmental Conditions" in your computer documentation. User's Manual E-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 202
Disclaimers Contact Toshiba Technical Service and Support for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer. E-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 203
on a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. USB Sleep & Charge The "USB Sleep & Charge turn the power of the computer ON to charge the device. User's Manual E-3 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 204
some protection against (but does not entirely prevent) possible electric shock caused by lightning. For complete protection, do not operate your computer during a thunderstorm. E-4 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 205
TOSHIBA PC Health Monitor The TOSHIBA switch, TOSHIBA Express Port problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may disable the TOSHIBA PC Health Monitor TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 206
toshiba.com for details. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Double click TOSHIBA "TOSHIBA PC is used, the TOSHIBA PC Health Monitor explanation . By enabling the TOSHIBA PC Health Monitor software , the TOSHIBA PC Health - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 207
Glossary Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Disc Recordable Double Layer FDD: floppy diskette drive FIR: fast infrared GB: gigabyte User's Manual Glossary-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 208
array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array Glossary-2 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 209
, which perform a specific function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. User - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 210
in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). Glossary-4 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 211
communication ports. commands: Instructions you enter at the system). computer program: A set of instructions written for a computer that enable computer that interprets and executes instructions. CRT: Cathode Ray Tube. or the program do not provide instructions. Also called a preset value. delete - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 212
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 213
and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up images, such as charts or graphs, to present information. User's Manual Glossary-7 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 214
to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I icon such as digital video cameras. input: The data or instructions you provide to a computer, communication device or other peripheral -8 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 215
to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 216
Also called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode: entry, or to control cursor and page movement. Glossary-10 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 217
configurations in the computer. pointing device: Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen. User's Manual Glossary-11 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 218
TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing is essential instructions the computer reads when you start it up. - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 219
crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. U USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 220
) through wireless communication. Wireless WAN: Wide Area Network (WAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. Glossary-14 User's Manual - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 221
setting), 5-4 Fn + F9 (Touch Pad), 5-4 Fn Sticky key, 5-4 Function keys, 5-2 G Graphics controller, 1-9 H Hard disk drive, 1-5 automatic power off, 1-13 Hibernation, 1-14, 5-3 HW Setup, 1-16 User's Manual Index-1 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 222
Auto Off, 6-13 turning off, 3-6 turning on, 3-5 Power-up modes, 6-13 Problems AC power, 9-5 analyzing, 9-2 Battery, 9-5 BD drive, 9-9 ExpressCard, 9-17 Hard , 9-4 Real Time Clock, 9-7 Self test, 9-4 Sound system, 9-15 Support from TOSHIBA, 9-18 System start-up, 9-3 USB, 9-12 Wireless LAN, 9-16 - Toshiba Qosmio X500 PQX33C-06602D | Users Manual Canada; English - Page 223
emulating keys on enhanced keyboard, 5-2 ScrLock, 5-2 Sound System, 1-10 Headphone(S/P DIF) jack, 1-11 microphone jack, 1-11 mute hot keys, 5-3 T TOSHIBA ConfigFree, 1-18 Touch Pad, 1-9 using, 4-1 U USB, 1-10 V Video RAM, 1-4 W Wireless communication switch, 4-43 indicator, 4-43 Wireless LAN, 1-11
TOSHIBA
Satellite P500 / Satellite P505
Qosmio X500 / Qosmio G60
Satellite
P500D / Satellite P505D
Satellite P507
/
Satellite P507D
Portable Personal Computer
User's Manual