Toshiba R50-B PSSG0C-02W02M Users Manual Canada; English
Toshiba R50-B PSSG0C-02W02M Manual
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Toshiba R50-B PSSG0C-02W02M manual content summary:
- Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 1
User's Manual Satellite Pro R50-B TECRA C50-B Series - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 2
14 Disposing of the computer and the computer's batteries 1-14 Optical disc drive safety instructions 1-15 General Precautions 1-16 Safety Icons 1-18 Chapter 2 Getting Started Equipment checklist 4-5 TOSHIBA VIDEO PLAYER 4-13 Battery 4-15 LAN ...4-21 Memory media 4-22 User's Manual ii - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 3
5-13 System Recovery 5-13 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Appendix Specifications 7-1 AC Power Cord and Connectors 7-2 Information for Wireless Devices 7-4 Legal Footnotes 7-14 Glossary 7-17 Index User's Manual iii - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 5
Realtek Semiconductor Corporation. All other product names and service names in this manual may be trademarks or registered trademarks of their energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 6
. CE compliance This product is labelled with the CE Mark in accordance with the related European Directives, notably RoHS Directive 2011/65/EU and User's Manual 1-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 8
country, please visit our website (www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual 1-5 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 9
. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased. User's Manual 1-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 10
for information about the presence in our articles of substances included on the candidate list according to REACH in a concentration above 0.1 % weight by weight. User's Manual 1-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 11
be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. User's Manual 1-8 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 12
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY given attribution as the author of the parts of the library used. User's Manual 1-9 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 13
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY */ FreeType License Issues The FreeType Project LICENSE 2006-Jan-27 User's Manual 1-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 14
. Legal Terms ============ 0. Definitions Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the User's Manual 1-11 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 15
Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3. Advertising User's Manual 1-12 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 16
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. [email protected] Discusses bugs, as well as - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 17
to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash. User's Manual 1-14 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 18
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 19
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 20
Instruction Manual , avoid direct contact with the metal plate supporting the various interface ports as this can become Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of the computer inspected by an authorized service provider in order to assess the scope - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 21
exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 22
A caution informs you that improper use of equipment or failure to follow instructions may cause data loss, equipment damage, or may result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-19 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 23
) AC adaptor and power cord (2-pin plug or 3-pin plug) Spare AccuPoint (pointing device) cap (Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 24
with a "Solid State Drive (SSD)" instead of a hard disk drive. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 25
the computer, always follow the steps in the exact order as described in this User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 26
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 2-4 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 27
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 2-5 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 28
Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to , either save it to the HDD/SSD or to other storage media. User's Manual 2-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 29
to completely shut down the computer in this way could allow the operating system to reactivate and run pre-programmed tasks or preserve unsaved User's Manual 2-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 30
the Shut down button and then select Sleep. Close the display panel. Please note that this feature must be enabled within the Power Options. User's Manual 2-8 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 31
the contents of memory to the HDD/SSD. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. System Hibernate feature. Allows the use of the panel power off feature. User's Manual 2-9 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 32
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 33
, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. User's Manual 3-1 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 34
other large object in order to deter theft of the computer. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 35
Bus (USB 3.0) ports 2. HDMI out port 3. External RGB monitor port 4. Cooling vents 5. DC IN 19V jack Product appearance depends on the model you purchased. User's Manual 3-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 36
circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents' surface using a soft cloth. User's Manual 3-4 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 37
3. Cooling vents Product appearance depends on the model you purchased. 1 Battery lock Slide the battery lock to release the battery pack ready for removal. User's Manual 3-5 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 38
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 3-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 39
your application - please refer to the Sound System and Video mode section for more information. Some models are equipped with the built-in microphone. User's Manual 3-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 40
, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details. User's Manual 3-8 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 41
model, click Start -> Control Panel -> System and Security -> System. Legal Footnote (CPU) For more information regarding CPU, please refer to the Legal Footnotes section. User's Manual 3-9 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 42
your model, open the TOSHIBA PC Health Monitor utility by clicking Start -> All Programs > TOSHIBA -> Support & Recovery -> PC Health Monitor, and then click PC Information. Please note that part of the hard clicking the Advanced settings button in the Screen Resolution window. User's Manual 3-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 43
is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. User's Manual 3-11 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 44
Indicates the AC adaptor is connected and the battery is fully charged. Flashing White Indicates a problem with the computer. Please disconnect the AC adaptor and remove the battery for several seconds, and No light Under any other conditions, the indicator does not light. User's Manual 3-12 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 45
there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-13 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 46
that should be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Tap Simply tap your finger on the Touch Pad to act on items on the screen. . Doing so could cause damage to the parts under the key caps. User's Manual 4-1 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 47
-> TOSHIBA -> Tools & Utilities -> HWSetup -> Keyboard. Special Standard F1- function mode F12 mode Function F1 FN + F1 Launches the help file supplied with the software. User's Manual 4-2 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 48
or the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Changes the display resolution. Flash function. The selected card with available options will appear. User's Manual 4-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 49
AccuPoint during power-up. You apply constant, soft pressure during power-up. There is a sudden temperature change. Strong stress is applied to the AccuPoint. User's Manual 4-4 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 50
disc drives Some models are equipped with an Optical disc drive. Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD- and formats of DVD-R DL and DVD+R DL discs may be unreadable. User's Manual 4-5 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 51
the disc tray gently and pull until it is fully opened. Figure 4-3 Pressing the eject button and pulling the disc tray open 1. Eject button 2 1 1 User's Manual 4-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 52
remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. User's Manual 4-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 53
a slender object (about 20 mm) such as a straightened paper clip into the manual eject hole near the eject button. Figure 4-5 Manual release with the eject hole Φ1.0mm 1 1. Manual eject hole Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 54
to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 55
and formats of DVD-R DL and DVD+R DL discs may be unreadable. Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read. User's Manual 4-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 56
or DVD-ROM material that has copyright protection. DVD-RAM discs cannot be backed up using the "Disc Backup" function of TOSHIBA Disc Creator. User's Manual 4-11 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 57
2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM Data check box. 4. Select File Open or Full Compare mode. User's Manual 4-12 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 58
Notes on use This software can only be used on Windows operating system. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. User's Manual 4-13 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 59
with DVD drive), TOSHIBA VIDEO PLAYER may start automatically. 2. Click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER. User's Manual 4-14 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 60
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 61
should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Make sure the battery is securely - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 62
as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. User's Manual 4-17 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 63
Display power off period Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. User's Manual 4-18 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 64
a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time. User's Manual 4-19 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 65
while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. User's Manual 4-20 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 66
battery lock is in its locked position. 3. Turn your computer over. The computer may have built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX To connect the LAN cable, follow the steps as detailed below: User's Manual 4-21 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 67
memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. User's Manual 4-22 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 68
The slot does not support Magic Gate functions. Figure 4-8 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard ( formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a User's Manual 4-23 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 69
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 70
copied - doing so may cause data to be lost. Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, follow the steps as detailed below: 1. Click the microSD Card while leaving the adaptor in the memory media slot. User's Manual 4-25 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 71
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 72
video. Do not change the display device or audio device while playing media files. Do not change the display device under the following conditions. User's Manual 4-27 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 73
the following devices is required: A compatible external display with built-in support for Intel WiDi. An external display with HDMI port and a digital detect, identify and setup the display settings. You can also manually manage how the external displays will work and change the display - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 74
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect items that are available from your reseller or TOSHIBA dealer: User's Manual 4-29 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 75
devices from the sub menu. 2. Select Speakers, and click Properties. 3. On the Enhancements tab select the sound effects you would like, and click Apply. User's Manual 4-30 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 76
at the upper left of the Power Management is blue and convex. When audio power management is disabled, the button is black and concave. User's Manual 4-31 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 77
disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-32 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 78
that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA HWSetup This utility allows you to customize your hardware settings according to the way you - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 79
the Using the Hard Disk Drive (HDD) Protection section for more details. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the function keys. In use, the utility allows details on how to use TOSHIBA VIDEO PLAYER, see the help file. User's Manual 5-2 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 80
utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup. To access the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. User's Manual 5-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 81
To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. The TOSHIBA PC Health Monitor application proactively monitors a number /utilities, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. User's Manual 5-4 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 82
computer operation cannot be continued, the Mode *1 system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 5-5 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 83
all unsaved data in memory will be lost. TOSHIBA Password utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. User's Manual 5-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 84
asking you to enter a password. You can launch the TOSHIBA Setup Utility to set, change or delete the HDD Password or HDD Master Password. User's Manual 5-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 85
general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 86
-Allows you to set conditions for a specific device or function The settings or options explained here may vary depending on the model you purchased. User's Manual 5-9 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 87
It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this following methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. User's Manual 5-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 88
if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. Using the Hard Disk Drive (HDD) Protection Some models have normal state. Taskbar icon Normal TOSHIBA HDD Protection is enabled. User's Manual 5-11 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 89
power connection mode. 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer. User's Manual 5-12 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 90
the computer - TOSHIBA Setup Utility will load. 2. Follow the on-screen instructions to proceed. System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 91
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 92
with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the Leading Innovation >>> logo screen appears, release the F12 key. User's Manual 5-15 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 93
have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from used to restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive again instructions to finish the recovery User's Manual 5-16 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 94
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 95
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 96
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals sure you attached the AC adaptor and power cord/cable properly. User's Manual 6-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 97
discusses problems caused by your computer's hardware or attached peripherals. Basic problems one having the ability to produce apparent power problems. Overheating power down If the processor's unsaved data in memory will be lost. Problem Procedure Computer shuts down automatically. Leave the - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 98
. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn't The battery may be discharged - connect the AC power the - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 99
Problem Procedure Battery doesn't charge when the AC believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged power plan in the Power Options. User's Manual 6-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 100
in the System Time field. 4. Follow the on-screen instructions to proceed. Keyboard Keyboard problems can be caused by the setup and configuration of the Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration. Problem - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 101
Problem Markings follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. HDD Problem Computer does unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 102
the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Start -> Control Panel -> Hardware and Sound -> Mouse. User's Manual - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 103
Panel -> Hardware and Sound -> Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this instance the system free USB port in order to ensure it is firmly attached. User's Manual 6-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 104
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this also refer to the documentation supplied with your audio device. User's Manual 6-11 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 105
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 106
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-13 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 107
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 108
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-15 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 109
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual 7-1 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 110
the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes User's Manual 7-2 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 111
following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA United Kingdom UL approved BS approved User's Manual 7-3 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 112
Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit User - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 113
support environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are Technology The computer's wireless communication function supports some wireless communication devices. Only instruction for your medical device when using any - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 114
range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. User's Manual 7-6 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 115
-sight of each other. Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems: Windows 7 User's Manual 7-7 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 116
Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes is required. User's Manual 7-8 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 117
areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. own premises. Luxembourg: Implemented General authorization required for network and service supply User's Manual 7-9 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 118
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL. User's Manual 7-10 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 119
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 120
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 121
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 7260NGW DSP Research, Inc. Approval Number: D130021003 User's Manual 7-13 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 122
in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of July 2014 Austria Cyprus Finland Hong Kong Ireland Latvia Malta Philippines Slovak Republic Switzerland chassis. CPU Central Processing Unit (CPU) Performance Legal Footnotes. User's Manual 7-14 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 123
conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are available for other computing activities. The amount of main User's Manual 7-15 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 124
system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors. If your computer computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. User's Manual 7-16 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 125
media may prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating Current AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 126
: I/O: IRQ: ISP: KB: LAN: LCD: LED: MB: MBps: MMC: User's Manual Complementary Metal-oxide Semiconductor Central Processing Unit Direct Current Double Data Rate Dual Inline Memory Module Digital Engineers Input/Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 127
State Drive Thin-film Transistor Uniform Resource Locator Universal Serial Bus Video Graphics Array Wide Area Network Wide Quad High Definition World Wide Web User's Manual 7-19 - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 128
automatic power off 5-5 opening 2-4 screen 3-8 Documentation list 2-1 Dual Pointing Device AccuPoint 4-4 Touch Pad 6-9 E Equipment checklist 2-1 External monitor problems 6-12 G Graphics Processing Unit 3-11 H Hard disk drive automatic power off 5-5 HDD Protection 5-11 HWSetup accessing 5-9 window - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 129
Power conditions 3-11 Hibernation Mode 2-9 panel on/off 5-5 Shut Down mode 2-6 Sleep Mode 2-7 User's Manual turning off 2-6 turning on 2-6 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Dual Pointing device 6-9 External monitor 6-12 Hardware and system checklist 6-4 HDD 6-8 Internal - Toshiba R50-B PSSG0C-02W02M | Users Manual Canada; English - Page 130
T TOSHIBA Disc Creator 4-11 TOSHIBA HDD/SSD Alert Utility 5-3 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-11 V Video mode 4-32 Video RAM 3-10 W Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3
User's Manual
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