Toshiba R500 S5008x Maintenance Manual
Toshiba R500 S5008x - Portege - Core 2 Duo 1.33 GHz Manual
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- Toshiba R500 S5008x | Maintenance Manual - Page 1
Toshiba Personal Computer PORTÉGÉ R500 Maintenance Manual TOSHIBA CORPORATION File Number 960-634 First Edition [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 2
the use of the information contained herein. Toshiba Personal Computer PORTÉGÉ R500 Maintenance Manual First edition Jun 2007 Disclaimer The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the PORT - Toshiba R500 S5008x | Maintenance Manual - Page 3
Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTÉGÉ R500. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY - Toshiba R500 S5008x | Maintenance Manual - Page 4
describes the T PORTÉGÉ R500. system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures - Toshiba R500 S5008x | Maintenance Manual - Page 5
Conventions This manual uses the following formats to describe, identify, and highlight press the third. User input Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the - Toshiba R500 S5008x | Maintenance Manual - Page 6
2.5-inch Hard Disk Drive 1-14 1.5 1.8-inch Hard Disk Drive 1-15 1.6 DVD-Super Multi Drive Optical Drive (ODD 1-16 1.7 Keyboard...1- 17 1.8 TFT Color Display 1- 18 1.9 Power Supply ...1- 19 1.10 Batteries ...1- 22 1.11 AC Adaptor...1- 25 Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting - Toshiba R500 S5008x | Maintenance Manual - Page 7
Test 3-34 3.18 Error Code and Error Status Names 3-35 3.19 Hard Disk Test Detail Status 3-38 3.20 ONLY ONE TEST 3-40 3.21 Log Utilities ...3-50 3.23 Running Test...3-52 3.24 Floppy Disk Drive Utilities 3-53 3.25 System Configuration 3-58 3.26 Wireless LAN Manual (960-623))[CONFIDENTIAL] vii - Toshiba R500 S5008x | Maintenance Manual - Page 8
LAN card 4-42 4.15 3G card...4-44 4.16 LAN jack...4-46 4.17 MJ board ...4-47 4.18 RTC battery...4-50 4.19 RGB board ...4-51 4.20 Sensor board...4-53 4.21 Fan/Heat sink ...4-54 4.22 PC card ...4-73 4.28 Fingerprint sensor board 4-74 viii [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) - Toshiba R500 S5008x | Maintenance Manual - Page 9
C-1 Appendix D Keyboard Scan/Character Codes D-1 Appendix E Key Layout...E-1 Appendix F Wiring Diagrams F-1 Appendix G BIOS rewrite Procedures G-1 Appendix H EC/KBC rewrite Procedures H-1 Appendix I Reliability...I-1 PORTÉGÉ R400 Maintenance Manual (960-623))[CONFIDENTIAL] ix - Toshiba R500 S5008x | Maintenance Manual - Page 10
x [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623) - Toshiba R500 S5008x | Maintenance Manual - Page 11
Chapter 1 Hardware Overview [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 12
1 Hardware Overview 1-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 13
Optical Drive (ODD 1-16 1.7 Keyboard ...1- 17 1.8 TFT Color Display 1- 18 1.8.1 LCD Module 1- 18 1.9 Power Supply...1- 19 1.10 Batteries...1- 22 1.10.1 Main Battery 1- 22 1.10.2 Battery Charging Control 1- 23 1.10.3 RTC battery 1- 24 1.11 AC Adaptor ...1- 25 PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 14
drive specifications 1- 16 LCD module specifications 1- 18 Power supply output rating 1- 20 Battery specifications 1- 22 Time required for charges 1- 23 RTC battery charging/data preservation time 1- 24 AC adapter specifications 1- 25 1-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 15
Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight available in 512MB and 1024MB sizes. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-1 - Toshiba R500 S5008x | Maintenance Manual - Page 16
palm rest enable control of the on-screen pointer and scrolling of windows. ‰ Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 17
standard. USB1.1 is also supported. ‰ IEEE 1394 port The computer comes with one IEEE 1394 port computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 18
port ‰ Sound system The sound system is equipped with the following features: • speakers • Volume control • Stereo headphone jack • External microphone jack • Built-in microphone 1-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 19
such as computers and printers. It supports wireless communication switch. ‰ TOSHIBA Assist button computer and launch the program. ‰ Back light On/Off button If you turn off the back light outdoors in a good weather, you can use the computer for a longer period. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 20
1 Hardware Overview The front of the computer is shown in figure 1-1. 1.1 Features Figure 1-1 Front of the computer 1-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 21
1.1 Features The system unit configuration is shown in figure 1-2. 1 Hardware Overview Figure 1-2 System unit configuration PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-7 - Toshiba R500 S5008x | Maintenance Manual - Page 22
1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. 1.2 System Unit Block Diagram Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 23
(case of PORTEGE R500) - Supports System Memory : DDR2-400/DDR2-533/DDR2-667, 2GB(max) - Internal Graphics Controller : Inter Generation 3.5 Integrated GFX Core - DMI(Direct Media Interface) - Supports ICH. - 998-ball 27×27mm Bell Pitch 0.8mm FC-BGA package PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 24
Host Controller (2 Prots,150MB/S) - Integrated IDE Controller (Ultra ATA 100/66/33) - AC'97 2.3 codecs - Intel High Definition controller (Azalia) - USB 1.1/2.0 Controller 8 ports - Card Controller − 1394 Controller − BGA Package 1-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 25
- Azalia MDC1.5 - V.92 (V.90) 56K Modem/FAX - Ring wake up support ‰ Internal LAN Controller • Ethernet LAN (10 megabits per second, 10BASE-T), Fast - Supports Gigabit Ethernet: Gigabit Intel Vidaria - One RJ45 port(non LED) - Supports WOL - Supports Magic Pocket PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 26
• Intel Golan b/g, Golan a/b/g, Intel Kedlon a/b/g/n, Atheros b/g, Atheros a/b/g • Supports Wireless Communication SW ‰ Bluetooth • V2.0+EDR ‰ Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • LCD Sensor:. • Acceleration Sensor 1-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 27
inch FDD specifications Items Data transfer rate FDD part USB Disk rotation speed Track density TEAC FD-05PUB-337 (G8AC0000B320) 720KB mode 1.44MB mode 250K bits/second 500K bits/second Full speed mode (12M bits/second) 300rpm 5.3 track/mm (135TPI) PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 28
(s) TOSHIBA HDD2D63BZL01 Specifications TOSHIBA TOSHIBA HDD2D61BZL01 HDD2D62BZL01 100.0 TOSHIBA HDD2D60BZL01 9.5 69.85 98 max 60GB 80GB 5,400 102 max 120GB 160GB 335-613(Mbits/s) 300 (Mbytes/s) 8,192Kbyte 3.5 typical 9.5 max 1-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 29
Motor startup time (s) Specifications TOSHIBA HDD1682BZM01 54.0±0.2 TOSHIBA HDD1789BZM01 5.0±0.35 8.0±0.35 48 max 40GB 71.0±0.3 59 max 100GB 4,200 165.0-356.8 176.90-382.9 100(Ultra DMA mode) 16.6(PIO mode) 8 3.5 typical 20 max PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 30
-RW, DVD+RW, DVDRAM. The specifications are listed in Table 1-4. Table 1-4 DVD Super Multi drive specifications Item Outline dimensions Width (mm) Height CD-ROM DVD-ROM Supported Disks Supported Formats Specifications MATSUSHITA G8CC0003K220 128 ( PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 31
on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-7 Keyboard PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-17 - Toshiba R500 S5008x | Maintenance Manual - Page 32
. Figure 1-8 LCD module Table 1-5 LCD module specifications Item Number of Dots Dot spacing (mm) Display range (mm) Specifications 12.1-inch WXGA TFT (TMD G33C00047110/210) 1,280(W) x 800(H) 0.204(H) x 0.204(V) 261.12(H) x 163.2(V) 1-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 33
system board and performs the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. Controls the battery icon, and DC IN icon. 4. Turns the battery charging system on and off and detects a fully charged - Toshiba R500 S5008x | Maintenance Manual - Page 34
Power supply （Yes/No） Voltage [V] Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 0.9 NO NO NO DDR2-SDRAM 1.5 1.5 NO NO NO CPU, GMCH, ICH7-M, PCIe Mini 1-6 Power supply output rating (2/2) 1-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 35
Voltage [V] Power supply （Yes/No） Power Power OFF OFF(Suspend (Hibernation mode) mode) No Battery Object 3.3 NO Clock Generator, Thermal Sensor, GMCH, SDRAM(SPD), ICH7-M, NO NO HDD(1.8"), PC NO WLAN NO Finger Sensor PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-21 - Toshiba R500 S5008x | Maintenance Manual - Page 36
5,800 mAh 15mAh 1.10.1 Main Battery The removable main battery pack is the computer's main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. 1-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 37
only when the battery is charging at charge. A full charge is detected under any of the following conditions: 1. The current in the battery charging circuit drops under the predetermined limit. 2. The charging time exceeds the fixed limit. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 38
the computer is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 - Toshiba R500 S5008x | Maintenance Manual - Page 39
10 AC adapter specifications Parameter Power Input voltage Input frequency Input current Output voltage Output current Specification G71C0004A510(3-pin) / G71C00062210(2-pin) 60W (Peak 75W) 100V/240V 50Hz to 60Hz 1.5A or less (100V-240V 4Aload) 15V 0A to 4A (At constant voltage mode) PORTEGE R500 - Toshiba R500 S5008x | Maintenance Manual - Page 40
1 Hardware Overview 1.11 AC Adapter 1-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 41
Chapter 2 Troubleshooting Procedures [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 42
2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 43
Check 2-38 Procedure 5 Connector Check and Replacement Check 2-39 2.7 Keyboard and Dual point Troubleshooting 2-40 Procedure 1 Diagnostic Test Program Execution Check 2-40 Procedure 2 Connector Check and Replacement Check 2-41 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-iii - Toshiba R500 S5008x | Maintenance Manual - Page 44
42 Procedure 3 Replacement Check 2-43 2.9 Optical Drive Troubleshooting 2-44 Procedure 1 Diagnostic Test Program Execution Check Troubleshooting 2-55 Procedure 1 Check on Windows OS 2-55 Procedure 2 Connector Check and Replacement Check 2-55 2-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 45
15 Fingerprint sensor Troubleshooting 2-56 Procedure 1 Setting Windows Log-ON password 2-57 Procedure 2 Registration of fingerprint 2-57 Procedure 3 Authentication of fingerprint 2-58 Procedure 4 Connector Check and Replacement Check 2-59 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 46
2-1 Battery icon...2-6 Table 2-2 DC IN icon...2-6 Table 2-3 Error code ...2-7 Table 2-4 Result code ...2-13 Table 2-5 Debug port (Boot mode) error status 2-21 Table 2-6 FDD error code and status 2-32 Table 2-7 HDD error code and status 2-38 2-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 47
port test result) 3. DOS system FD 4. An external CRT display(for Display trouble shooting) 5. A SD card(for SD card slot trouble shooting) 6. An external microphone(for Sound trouble shooting) 7. Headphone(for Sound trouble shooting) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-1 - Toshiba R500 S5008x | Maintenance Manual - Page 48
sure that Toshiba Windows is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. ‰ Make sure all optional equipment is removed from the computer. ‰ Make sure the USB FDD and optical drive are empty. 2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 49
2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-3 - Toshiba R500 S5008x | Maintenance Manual - Page 50
2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 51
. 12. If an error is detected on SD card, perform the SD Card Slot Troubleshooting Procedures in Section 2.15. 13. If an error is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.16. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-5 - Toshiba R500 S5008x | Maintenance Manual - Page 52
those above. DC IN icon Lights green Flashes orange Doesn't light Table 2-2 DC IN icon Power supply status DC power is being supplied from the AC adapter. There is a problem with the power supply. Any condition other than those above. 2-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 53
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV output - Where Error occurs PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 54
charging. ‰ S3V output Error code Meaning 40h S3V voltage is over 3.47V when the computer is powered on/off. 45h S3V voltage is under 3.14V in normal conditions. 46h S3V voltage is under 3.14V when the computer is booting up. 2-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 55
. 81h 1R8-B1V voltage is under 1.53V when the computer is powered on. 82h 1R8-B1V voltage is under 1.53V when the computer is booting up. 84h 1R8-B1V voltage is under 1.53V when BV power is maintained and OUTV４=BV is designated. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-9 - Toshiba R500 S5008x | Maintenance Manual - Page 56
‰ PPV output Error code Meaning D0h PPV voltage is over 1.80V when the computer is powered on/off. D1h PPV voltage is under 0.32V when the computer is powered on. D2h PPV voltage is under 0.32V when the computer is booting up. 2-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 57
installed in the computer. If the battery pack is correctly installed, go to the following step: ‰ Replace the battery pack with a new one. If the error still exists, go to Procedure 5. Check 4 For any other error, go to Procedure 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 58
5. • If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. 2-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 59
hot or cold. Return the temperature to a normal operating condition. If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-13 - Toshiba R500 S5008x | Maintenance Manual - Page 60
1: Check 1 Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 61
the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Printer Port LED Check on Boot Mode Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 62
Troubleshooting is lost. If you press F1 as the message instructs, returns all system settings to their default values. when the power is turned on, replace the RTC battery. If any other error message displays, perform Check key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 63
the Optical Drive Troubleshooting Procedures in Section 2.9. (1) PIT ERROR (2) MEMORY REFRESH ERROR (3) TIMER CH.2 OUT ERROR (4) CMOS CHECKSUM ERROR (5) CMOS BAD BATTERY ERROR (6) ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-17 - Toshiba R500 S5008x | Maintenance Manual - Page 64
Troubleshooting drive:>dport".) The D port status is displayed in the following form; 6. When the D port status is FFFF (normal status), go to Procedure 4. When the D port status falls into any other status than FFFF, go to Procedure 3. 2-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 65
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-5 Debug port (Boot mode) error status (1/10) D port status Inspection items Boot (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19 - Toshiba R500 S5008x | Maintenance Manual - Page 66
Procedures 2.4 System Board Troubleshooting Table 2-5 Debug port (Boot mode) error status (2/10) D port status Inspection items F00AH Saving .EXE" Key input when error occurred Execution of "CHGBIOSA.EXE" and "CHGFIRMA.EXE" 2-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 67
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-5 Cache permission (L1/L2 Cache) CMOS access test (at cold boot) Battery level check of CMOS CMOS checksum check Initialization of CMOS data (1) Setting of PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-21 - Toshiba R500 S5008x | Maintenance Manual - Page 68
Procedures 2.4 System Board Troubleshooting Table 2-5 Debug port (Boot mode) error status (4/10) D port status (F103) Inspection items Details Check of rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 69
Control of excess of rated input power Battery discharging current control (1CmA) AC adapter rated over current control Dividing procedures for time measuring by IRT Setting for clock generator CPU Initialization Judgment of CPU type Check of supporting Geyserville Make CPU clock High Graphics - Toshiba R500 S5008x | Maintenance Manual - Page 70
initialization PC card slot initialization SIO initialization (for models supporting SIO) PCI automatic configuration FIR initialization (for models supporting FIR) Making of work for automatic configuration Acquisition of PCI IRQ 2-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 71
System Board Troubleshooting 2 Troubleshooting Procedures battery information Update of system BIOS (Update of EDID information for LCD) (Waiting for VGA chip initialization completion, VGA BIOS initialization) (Displaying logo) (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 72
2.4 System Board Troubleshooting Table 2-5 Debug supporting fingerprint authentication) Check of key input during IRT (waiting for KBC initialization completion) Input of password BM opening (for models supporting fingerprint authentication) 2-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 73
Troubleshooting 2 Troubleshooting for AC-Link supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 74
Troubleshooting Table 2-5 Debug port (Boot mode) error status (10/10) D port status F123H Inspection items IRT_SC_INT_END Details Notifies the DVI connection status to VGA BIOS (for models supporting DVI) Setting of battery test. 2-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 75
Board Troubleshooting 2 Troubleshooting Hard Disk test 8. Real Timer test 9. NDP test 10. Expansion test 11. CD-ROM/DVD-ROM test 12. Wireless LAN test 13. Sound test 14. LAN/Modem/Bluetooth/IEEE1394 test If an error is detected during these tests, go to Procedure 4. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 76
their connectors are in good condition, but there is still a problem, go to Check 2. Check 2 The system board may be damaged. Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 77
disk drive, turn on the computer and run the test. Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. If the test program cannot be executed, go to Procedure 3 and Procedure 4. PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 78
any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 79
2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check The connection of the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Procedure 4. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-33 - Toshiba R500 S5008x | Maintenance Manual - Page 80
2 Troubleshooting Procedures Procedure 4 Replacement Check The USB FDD or USB problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 81
-System disk or disk error Replace and press any key Check 3 Make sure the Hard Disk option is set to not used. If it is set to not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-35 - Toshiba R500 S5008x | Maintenance Manual - Page 82
hard disk has more than 512 MB capacity, the FDISK program will ask if you need support for a partition larger than 2GB. Select Y for large partition support; however, be sure to read the precaution regarding access by other operating systems. 2-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 83
HDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Format Check The computer's HDD If an error message appears on the display, refer to the Toshiba DOS Manual for more information and perform Check 2. Check 2 Using the PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-37 - Toshiba R500 S5008x | Maintenance Manual - Page 84
instructions in Chapter 4, Replacement Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not generated or the problem Drive not ready Undefined error Write fault Status error Access time error No HDD 2-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 85
following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4. Check 4 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 86
Troubleshooting 2.7 Keyboard and Dual point Troubleshooting To determine if the computer's keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed ] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 87
Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The keyboard, or touch pad may be damaged. Disassemble the computer new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-41 - Toshiba R500 S5008x | Maintenance Manual - Page 88
Check 1 Make sure the LCD cable is securely connected to CN5601 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. 2-42 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 89
the display again. If the problem still exists, perform Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-43 - Toshiba R500 S5008x | Maintenance Manual - Page 90
floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2. 2-44 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 91
Check 5 The SD board FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 6 Check 6 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-45 - Toshiba R500 S5008x | Maintenance Manual - Page 92
Procedures 2.10 LAN Troubleshooting 2.10 LAN Troubleshooting This section describes how to determine if the computer's LAN is functioning properly. Perform the steps new one following the steps in Chapter 4, Replacement Procedures. 2-46 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 93
working. If the computer does not pass the test, go to check 2. Check 2 The Bluetooth module may be defective or damaged. Replace it with a new one. Then perform the test program again. If the computer still does not pass the test, go to Procedure 2. PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 94
Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer module is still not functioning properly, go to Procedure 3. 2-48 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 95
properly, perform Check 3. The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-49 - Toshiba R500 S5008x | Maintenance Manual - Page 96
function of the wireless LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-50 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 97
wiring diagram is shown below: 2 Troubleshooting Procedures Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter LAN board is still not functioning properly, go to Procedure 3. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-51 - Toshiba R500 S5008x | Maintenance Manual - Page 98
Procedures. If the problem still exists, perform Check 3. The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-52 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 99
2.13 Sound Troubleshooting 2 Troubleshooting Procedures 2.13 Sound Troubleshooting This section describes how to determine if the computer's sound functions are functioning connection of sound system is shown in the following figure. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-53 - Toshiba R500 S5008x | Maintenance Manual - Page 100
following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6 Check 6 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-54 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 101
SD board FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 4 Check 4 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-55 - Toshiba R500 S5008x | Maintenance Manual - Page 102
check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below as instructed. When failed in Procedure 1 to Procedure 3, execute Procedure 4. the speed. Fingerprint sensor Fingerprint sensor 2-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 103
2.15 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Procedure 1 Setting Windows 6. Register your fingerprint on the Fingerprint Image Capture screen.Let the computer read the finger to be registered 3 times. An image of PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-57 - Toshiba R500 S5008x | Maintenance Manual - Page 104
Troubleshooting 7. When the Store to Sensor screen is displayed, check Store fingerprint to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer logon to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 105
Troubleshooting 2 Troubleshooting problem persists, perform Check 3. Check 3 The Fingerprint sensor board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 106
2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 2-60 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 107
Chapter 3 Tests and Diagnostics [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 108
3 Tests and Diagnostics 3 3-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 109
...3-31 3.16 Expansion Test...3-32 3.17 CD-ROM/DVD-ROM Test 3-34 3.18 Error Code and Error Status Names 3-35 3.19 Hard Disk Test Detail Status 3-38 3.20 ONLY ONE TEST 3-40 3.20.1 Program Description 3-40 3.20.2 Operations 3-40 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-iii - Toshiba R500 S5008x | Maintenance Manual - Page 110
Test...3-52 3.23.1 Function Description 3-52 3.23.2 Operations 3-52 3.24 Floppy Disk Drive Utilities 3-53 3.24.1 Function Description 3-53 3.24.2 Operations 3-54 3.25 System 3-83 3. 31.2 Accessing the BIOS SETUP Program 3-85 3-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 111
3 Tests and Diagnostics Tables Table 3-1 Subtest names ...3-12 Table 3-2 Error codes and error status names 3-35 Table 3-3 Hard disk controller status register contents 3-38 Table 3-4 Error register contents 3-39 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-v - Toshiba R500 S5008x | Maintenance Manual - Page 112
3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 113
functions of the computer's hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC ［It is not supported ］ ‰ ASYNC TEST ［It is not supported ］ ‰ HARD DISK TEST ‰ REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [ - Toshiba R500 S5008x | Maintenance Manual - Page 114
(USB test) ‰ An external CRT monitor (Expansion test) ‰ A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) ‰ A DVD test media test) ‰ A cleaning kit to clean the floppy disk drive heads (Head Cleaning) ‰ An exclusive modem test jig PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 115
information save ‰ DMI information recovery ‰ System configuration display ‰ E2PROM test (MAC/GUID/DMI) You will need the following equipment to perform some of the programs. ‰ to perform this program. ‰ The Diagnostics Disk (Main T&D) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-3 - Toshiba R500 S5008x | Maintenance Manual - Page 116
steps: 1. Insert the Diagnostics disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following menu appears. NOTE: The configuration in 3.3 Setting of the hardware configuration. 3-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 117
in the startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 - press Ctrl + C to stop the test program. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-5 - Toshiba R500 S5008x | Maintenance Manual - Page 118
Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to function 99 and press Enter. 3-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 119
- Exit to DIAGNOSTIC TEST MENU : XXXXX : XX : XXX NOTE: The menu displayed by your computer may be slightly different from the one shown above. Select the desired subtest number from the subtest menu the desired option and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-7 - Toshiba R500 S5008x | Maintenance Manual - Page 120
the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: MENU are described on and after section 3.6. As for other service programs, refer to section 3.20 to 3.25 3.2.2 H/W ] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 121
for key input. (After solving the problem, the program executes the item again computer's PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. "Write data OK (Y/N) ?" is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 122
Enter. Press [Enter] key For more details on the system configuration information, refer to "3.25 System configuration". E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 123
the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-11 - Toshiba R500 S5008x | Maintenance Manual - Page 124
LCD Brightness LCD EDID Information External EDID read/compare Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 125
Tests and Diagnostics No. Test Name 6 PRINTER ［It is not supported ］ 7 ASYNC 8 HARD DISK 9 REAL TIMER 10 NDP 11 EXPANSION 12 CD-ROM / wraparound [Not supported] RGB monitor ID Sequential read Read specified address Random address/data RW 1point W/R/C PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 126
. After a while, the fan rotating will stop. *1 2;FAN#2(GPU)is not supported in this model. Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 127
Number : XXXXXXXXXXX : XXXXXXXXXXXX : XXXXXXXX : XXXXXX-XXXXX : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-15 - Toshiba R500 S5008x | Maintenance Manual - Page 128
, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 129
IN PROGRESS 302000 Scan code = Character code = Keytop = Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-17 - Toshiba R500 S5008x | Maintenance Manual - Page 130
solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 131
an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-19 - Toshiba R500 S5008x | Maintenance Manual - Page 132
-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 133
02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU : XXXXX : XX : XXX PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-21 - Toshiba R500 S5008x | Maintenance Manual - Page 134
a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 135
number (1-3) ? The printer I/O port address is specified by the XXXXh number. The computer supports three printer channels. Select the printer channel number, and press Enter to execute the selected at the beginning of each new line. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-23 - Toshiba R500 S5008x | Maintenance Manual - Page 136
to the computer's printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 137
Async Test NOTE: Async Test is not supported for this model. To execute the Async send) NOTE: To execute subtests 01 and 02, each computer must have access to the other computer's infrared port. This subtest sends 20h through 7Eh data PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-25 - Toshiba R500 S5008x | Maintenance Manual - Page 138
the customer should transfer the contents of the hard disk to floppy disk or another hard disk. If the customer has not or , including the user's files. Refer to the operating system instructions. 1. The following message appears for the error dump operation PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 139
press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX SUB TEST PASS COUNT WRITE DATA ADDRESS . The first digit of the STATUS indicates the drive being tested and the last two digits indicate the PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-27 - Toshiba R500 S5008x | Maintenance Manual - Page 140
3 Tests and Diagnostics 3.13 Hard Disk Test Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below and head on the HDD, then reads the data and compares it to the original data. 3-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 141
Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-29 - Toshiba R500 S5008x | Maintenance Manual - Page 142
displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 143
and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP: ‰ Control word ‰ Status word ‰ Bus ‰ Addition ‰ Multiplication PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-31 - Toshiba R500 S5008x | Maintenance Manual - Page 144
on the screen. Subtest 01 PCMCIA wrap around [It is not supported ] CAUTION: PCMCIA wraparound test is not supported for this model. NOTE: To execute this subtest, the PC card : Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 145
mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-33 - Toshiba R500 S5008x | Maintenance Manual - Page 146
started from the CD-ROM . Subtest 01 Sequential read This subtest is a sequential reading of one-block units of all the logical addresses. 3-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 147
Error ROM - CHECKSUM ERROR ROM - SERIAL ID WRITE ERROR ROM - NOT SUPPORTED PS-SYSTEM ROM - SENSING ERROR(AC-ADAPT) ROM - SENSING ERROR(1st Batt) ROM - SENSING ERROR(2nd Batt) ROM USB - GET DESCR.ERROR(SECOND) VRAM SIZE NOT SUPPORT PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-35 - Toshiba R500 S5008x | Maintenance Manual - Page 148
FDD - CRC ERROR FDD - FDC ERROR FDD - SEEK ERROR FDD - TIME OUT ERROR FDD - NOT DRIVE ERROR FDD - MEDIA REMOVED FDD - WRITE BUFFER ERROR PRT - TIME OUT PRT - FAULT PRT - SELECT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 149
NO PCMCIA CARD TYPE ERROR ZV_CONT# ERROR BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-37 - Toshiba R500 S5008x | Maintenance Manual - Page 150
data transfer. "1" ... Drive is ready for data transfer. "0" ... Not used "1" ... Correctable data error is corrected. "0" ... Not used "1" ... Index is sensed. "0" ... Normal "1" ... The previous command was terminated with an error. 3-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 151
sector. Not used "0" ... Not used. "1" ... Illegal command error or command abort. "0" ... The hard disk found track 0 during a recalibrate command. "1" ... The hard disk could not find track 0 during a recalibrate command. Not used. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-39 - Toshiba R500 S5008x | Maintenance Manual - Page 152
number [1-8,9] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 9 and press Enter. 3-40 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 153
character to blink. Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-41 - Toshiba R500 S5008x | Maintenance Manual - Page 154
(1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-42 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 155
* * * .... Press test number[0-2, 9] ? Connect the USB test module and USB cable to the computer. Input the port test number and press Enter. OK message appears in the display if the test ends return to ONLY ONE TEST menu. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-43 - Toshiba R500 S5008x | Maintenance Manual - Page 156
appears in the display in order. Follow the instructions in the display to execute the test. [HDD Battery]LED= Green Check if the color of the message changes orange to green alternately. Press Enter and return to the ONLY ONE TEST menu. 3-44 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 157
Press any key return to each Steps if NG! or Press any key message apprears. Press the Toshiba Presentation button after the following message appears. Step2 X 1 2 * * *. Press Function button returns to the ONLY ONE TEST menu. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-45 - Toshiba R500 S5008x | Maintenance Manual - Page 158
plane Flat desk The figure below shows the name and position of each side. Back Top (heaven surface) Right side Left side 3-46 [CONFIDENTIAL] Front PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 159
[Enter] key When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key Subtest 8 Docker Dock/Undock PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-47 - Toshiba R500 S5008x | Maintenance Manual - Page 160
display returns to the ONLY ONE TEST menu. When the display returns to the ONLY ONE TEST menu, remove the Express Port Replicator from the computer. 3-48 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 161
following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s). Press any key when ready. 2. Remove the Diagnostics Disk from the FDD, then to the DIAGNOSTIC MENU when the program is completed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-49 - Toshiba R500 S5008x | Maintenance Manual - Page 162
(RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-50 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 163
case of "error retry OK", a capital "R" will be placed at the beginning of the error status. However, it is not added to the error count. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-51 - Toshiba R500 S5008x | Maintenance Manual - Page 164
the number of floppy disk drives connected to the computer for the FDD test. 3.23 instruction message in the display. 4. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. 3-52 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 165
NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba DOS FORMAT command. This program can format a floppy disk hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 166
one below will be displayed. Warning : Disk data will be destroyed. Insert work disk into drive A: Press any key when ready. (d) Remove the Diagnostics Disk from the FDD, insert the Typing 2 returns the test to the DIAGNOSTIC MENU. 3-54 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 167
Copy start [[ track,head = XXX X ]] (d) The following message will appear. Insert target disk into drive A: Press any key when ready. (e) Remove the source disk from the FDD, then insert a formatted program to the DIAGNOSTIC MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-55 - Toshiba R500 S5008x | Maintenance Manual - Page 168
drive number (1:C, 2:D) ? (i) Select a drive number and the following message will be displayed. ---Max. address --[LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 169
dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-57 - Toshiba R500 S5008x | Maintenance Manual - Page 170
computer: Battery code 11. HWSC 12. FSB [Voltage] 13. Printer Adapter 14. ASYNC Adapter 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. ODD Drive 19. T&D total version 3-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 171
GB) [XXXXXXXXXXXXXXXXX] #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] * - ODD Drive = XXXXXXXXXXXX * - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-59 - Toshiba R500 S5008x | Maintenance Manual - Page 172
: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the "Network". If the "Atheros AR5006EG(11b/g)" or "Atheros AR5006EX(11a/b/g)" is shown, the correct card is installed in the computer. 3-60 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 173
is available. (It is no problem if a cross is shown on the icon.) 2. Double-click the icon. If the computer finds any AP (Access Point), disassembling the computer following the steps described in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 174
and unzip it. Then "Clx_Res" folder is created and the following three programs are copied in it. • PACKET.SYS • PACKET.INF • WTWINSVR.EXE 3-62 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 175
Diagnostics 2. Open "My Computer" window and click "My Network places" on the left column. 3. Click "View network connections" on the left column. 4. The "Network Connections" window appears. Double-click "Local Area Connection". Network Connections window PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 176
and click "Add..." button. Select Network Component Type window 7. Click "Have Disk..." button on the "Select Network Protocol" window. Select Network Protocol window 3-64 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 177
" will appear. Confirm that the "DDK PACKET Protocol" is added. Click "Close" button to finish the setup of REF PC. Local Area Connection Properties window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-65 - Toshiba R500 S5008x | Maintenance Manual - Page 178
of Network Adapter used on REF PC (enter 1 for example above). Then the following screen will appear. Start the test program on DUT. Screen while running the wtwinsvr program The REF PC is waiting for the start of the test program on DUT. 3-66 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 179
Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U. The following menu appears in Network Connection (Mow1) * * G-code : G360001U110 * * TA No. : D26539 * * * PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-67 - Toshiba R500 S5008x | Maintenance Manual - Page 180
is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-68 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 181
typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-69 - Toshiba R500 S5008x | Maintenance Manual - Page 182
test of 11b mode, Communication test of 11a mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-70 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 183
LAN test. Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U. The following menu appears in the display. found during the test, NG message will appear in the display. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-71 - Toshiba R500 S5008x | Maintenance Manual - Page 184
card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest03 Communication test of 11a mode 3-72 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 185
typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-73 - Toshiba R500 S5008x | Maintenance Manual - Page 186
test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-74 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 187
######### i82562 ICHx GbE (i82540) Diagnostics program ##### * * * 1 i82562 + ICHx) * * * * 2 GbE) * * * * 3 Marvel) * * * .... Press test number [1-2] ? Press the number you want to test and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-75 - Toshiba R500 S5008x | Maintenance Manual - Page 188
** 100Base-TX Full-Duplex ** < TRANSMIT > < RECEIVE > 00000 00000 NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-76 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 189
NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. Subtest03 (Marvel) NOTE: This Subtest is not supported in this computer. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-77 - Toshiba R500 S5008x | Maintenance Manual - Page 190
3.29.2 Modem test NOTE: Modem Test is not supported for this model. For this subtest, connect the a error is not detected. NOTE: The menu displayed by your computer may be slightly different from the one shown above. RJ11 Connection 3-78 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 191
be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> computer is set to "ON" position. 3. Right-click the Bluetooth icon on the lower right screen of the target computer. 4. Select "Options...". PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 192
BT address of the responder device does not appear, check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. 3-80 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 193
test To execute this test, press 4 and Enter. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to executing subtest 01. 1394 GUID Display This program checks the GUID of IEEE1394. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-81 - Toshiba R500 S5008x | Maintenance Manual - Page 194
TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 - Toshiba R500 S5008x | Maintenance Manual - Page 195
On (e) Performance/Battery Life Setting (f) Beep Volume (g) Diagnostic Mode (h) USB Sleep and Charge 7. Configuration 8. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 9. Drives I/O (a) Built-in HDD (b) SATA Controller Mode PORTEGE R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 196
Multi-Field Driving 13. Peripheral (a) Internal Pointing Device 14. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support 15. PCI LAN (a) Built-in LAN (b) Wireless LAN 3.31 BIOS SETUP 3-84 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 197
1:1.8 type HDD, it is displayed as follows. Primary IDE(1F0H/IRQ14) *2: In the case of a model with built-in 1.8 type HDD, it is not displayed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-85 - Toshiba R500 S5008x | Maintenance Manual - Page 198
, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy 3-86 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 199
of the computer. Registered Manual. 4. HDD Password This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 200
The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD. (*1) CD-ROM refers to a Optical Disk Drive. 3-88 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 201
(Default) USB → Built-in HDD 6. Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Core-Multi speed. (c) Execute-Disable Bit Capability PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-89 - Toshiba R500 S5008x | Maintenance Manual - Page 202
the AC adapter. On Battery The following settings can be changed when the Wake-up on LAN is Enabled. Enabled Wake-up on LAN function whenoperating from the battery. Disabled Wake-up on LAN function whenoperating from the battery (Default). 3-90 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 203
AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2. If you have set a password and the computer in a Sleep mode state. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-91 - Toshiba R500 S5008x | Maintenance Manual - Page 204
Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS. Battery Save Options 3-92 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 205
visibility. Less than full brightness for saving power. Cooling Method Maximum Performance Performance Battery optimized If the CPU becomes too hot, the fan turns on automatically in a is automatically turned off in resume mode. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-93 - Toshiba R500 S5008x | Maintenance Manual - Page 206
the driver corresponding to AHCI is not used. 10. PCI Bus This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed. PCI BUS = Serial IRQ10, IRQ11 11. Security Controller 3-94 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960 - Toshiba R500 S5008x | Maintenance Manual - Page 207
Installation Guide and ensure that the user reads as it contains usage information and notes on using TPM security. 12. Display This group of options configures the computer's display and the external monitor for simultaneous display. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-95 - Toshiba R500 S5008x | Maintenance Manual - Page 208
Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse. Enabled Enables LEGACY support. (Default) USB keyboard/USB mouse are available without the driver. Disabled Disables LEGACY support 3-96 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 209
drive. When a computer is FDD built-in model, this option is not displayed. Enabled Enables LEGACY support. (Default) USB floppy disk is available without the driver. Disabled Disables LEGACY support (c) USB Memory BIOS Support . PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-97 - Toshiba R500 S5008x | Maintenance Manual - Page 210
3 Tests and Diagnostics 3.31 BIOS SETUP 3-98 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 211
Chapter 4 Replacement Procedures [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 212
4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 213
assembly 4-15 4.7 PC card slot ...4-18 4.8 Battery lock/Battery latch 4-20 4.9 Wireless LAN card 4-21 4.10 CPU fan assembly...4-23 4.11 RTC battery...4-26 4.12 DC-IN jack...4-28 4.13 /Bluetooth antenna 4-62 4.25 Hinge...4-64 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-iii - Toshiba R500 S5008x | Maintenance Manual - Page 214
Figure 4-25 Figure 4-26 Figure 4-27 Figure 4-28 Figure 4-29 Figure 4-30 Removing the battery pack 4-8 Removing the PC card 4-10 Removing the SD memory card 4-11 Removing the memory module 4-48 Removing the display portion (1 4-50 4-iv [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 215
keyboard 4-57 Removing the LCD unit (1 4-59 Removing the LCD unit (2 4-60 Removing the wireless LAN antenna/Bluetooth antenna 4-62 Removing the hinge 4-64 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-v - Toshiba R500 S5008x | Maintenance Manual - Page 216
4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 217
is a guide to which FRUs need to be removed in order to remove others. The numbers in the chart indicate the relevant section numbers in this manual. In all cases when removing the FRU, the battery pack must also be removed. When repairing the FRU that is the potential cause of a computer fault, use - Toshiba R500 S5008x | Maintenance Manual - Page 218
reduce the risk of accidental electric shock. 4) If you use AC power, be sure to use the cable that came with the computer or one recommended by Toshiba. 5) Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in - Toshiba R500 S5008x | Maintenance Manual - Page 219
following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section "4.2 Battery Pack". 1. Do not disassemble the computer unless it is operating abnormally. 2. Use only the - Toshiba R500 S5008x | Maintenance Manual - Page 220
all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector Back flip connector 4-4 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 221
Take your time, making sure you follow the instructions closely. Most problems arise when you get in a hurry assembling the computer. • Make sure all cables and connectors are static sensitive areas • Antenna coaxial cable disconnector PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-5 - Toshiba R500 S5008x | Maintenance Manual - Page 222
shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. and driver is less than for a pan head screw (standard pan-shaped screw head). 4-6 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 223
so on. Grip area Screw Notation To make maintenance of the computer easier, the types and lengths of the screws are indicated on the computer body and PCB. Format: Screw type + Screw length ( screws (Unique screws: such as stud, etc.) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-7 - Toshiba R500 S5008x | Maintenance Manual - Page 224
of the computer. 2. Disconnect the AC adapter and other external devices from the computer. 3. Turn the computer face down. 4. Release the battery lock. Pull out the battery pack while sliding the battery latch as shown in the following figure. Battery pack Battery latch Battery lock Figure - Toshiba R500 S5008x | Maintenance Manual - Page 225
off the power of the computer. 2. Disconnect the AC adapter and all other external devices from the computer. 3. Turn the computer face down. 4. Install the battery pack into the battery slot. 5. Slide the battery lock into the lock position. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 226
the eject button is not extended. 2. Insert the PC card into the card slot and push it carefully to ensure a firm connection. 4-10 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 227
the steps below and refer to Figure 4-3. 1. Insert the SD memory card in the card slot and push it carefully to ensure a firm connection. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-11 - Toshiba R500 S5008x | Maintenance Manual - Page 228
module with the power on might damage the module or the computer itself. Dust and stains on the connectors may cause memory access problems. Never press hard or bend the memory module. To remove the memory module, make sure the computer is powered off, follow the steps below and refer to Figure - Toshiba R500 S5008x | Maintenance Manual - Page 229
stands slantwise). 3. Remove the memory module from the connector CN1460 on the system board. Latch Memory module Latch CN1460 Figure 4-5 Removing the memory module (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-13 - Toshiba R500 S5008x | Maintenance Manual - Page 230
memory module, make sure that the computer is powered off, follow the steps : Insert the dent of the memory module to the guide of the memory slot. 2. Press down the memory ×2 NOTE: When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that - Toshiba R500 S5008x | Maintenance Manual - Page 231
4C S-THIN HEAD screw ×1 (Described as "D" in the figure) (B) (C) (B) (B) LAN connector (B) (B) (B) (C) (B) (B) (B) (A) (A) (A) (B) (D) (A) Base cover assembly Middle frame Figure 4-6 Removing the base cover assembly (1) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-15 - Toshiba R500 S5008x | Maintenance Manual - Page 232
connector CN2110 on the system board while holding the tab. CN2110 Flip Tab PC card cable Figure 4-7 Removing the base cover assembly (2) 4-16 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 233
the connector CN2110 on the system board and insert the tab under the cover. 4. Stick the black tape to the middle frame in place. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-17 - Toshiba R500 S5008x | Maintenance Manual - Page 234
card slot from the base cover assembly. M2x3C S-THIN HEAD M2x4C S-THIN HEAD PC card slot Figure 4-9 Removing the PC card slot 4-18 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 235
card slot to the base cover assembly and secure it with the following screws. • M2×4C S-THIN HEAD screw ×2 • M2×3C S-THIN HEAD screw ×2 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-19 - Toshiba R500 S5008x | Maintenance Manual - Page 236
the bottom until the hooks are engaged. CAUTION: When installing the battery lock/battery latch, make sure that the direction of installing is correct. After installing, check that the battery lock and battery latch are moved properly. 4-20 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 237
) Wireless LAN card CN2600 M2×4C S-THIN HEAD Wireless LAN antenna cable (two) Wireless LAN card CN2600 Figure 4-11 Removing the wireless LAN card PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-21 - Toshiba R500 S5008x | Maintenance Manual - Page 238
LAN card on the computer. Debris on the connectors may cause the wireless LAN card access problems. Installing the Wireless firmly. CAUTION: Insert the dent of the wireless LAN card to the guide of the slot. 2. Secure the wireless LAN card with the following screws R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 239
×6C S-THIN HEAD Fan cable CN8771 CPU Fan assembly Figure 4-12 Removing the CPU Fan assembly CAUTION: Do not apply pressure to the fan. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-23 - Toshiba R500 S5008x | Maintenance Manual - Page 240
the CPU chip. NG Chip Grease is over the height of the CPU chip. CPU OK Chip Figure 4-13 Applying new grease 4-24 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 241
screws. • M2×6C S-THIN HEAD ×2 CAUTION: Arrange the fan cable within the area indicated with the thick line in the figure below. Fan cable PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-25 - Toshiba R500 S5008x | Maintenance Manual - Page 242
the RTC battery holder while peeling adhered portion with the double-sided tape and remove the RTC battery from the RTC battery holder. CN9300 RTC battery holder RTC battery RTC battery cable Figure 4-14 Removing the RTC battery 4-26 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634 - Toshiba R500 S5008x | Maintenance Manual - Page 243
(stick) the RTC battery holder in place. 3. Connect the RTC battery cable to the connector CN9300 on the system board. CAUTION: Arrange the RTC battery cable not to be pinched by the HDD as shown in the figure below. RTC battery cable HDD PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL - Toshiba R500 S5008x | Maintenance Manual - Page 244
DC-IN jack from the slot. Insulator DC-IN jack DC-IN jack cable Guide CN8800 Figure 4-15 Removing the DC-IN jack Installing the DC-IN jack To steps below and refer to Figure 4-15. 1. Set the DC-IN jack into the guide of the slot and connect the DC-IN jack cable to the connector CN8800 on the - Toshiba R500 S5008x | Maintenance Manual - Page 245
module. • M2×3C S-THIN HEAD ×1 M2x3C S-THIN HEAD USB cable Bluetooth module Bluetooth cable CN9610 Bluetooth antenna cable Figure 4-16 Removing the Bluetooth module PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-29 - Toshiba R500 S5008x | Maintenance Manual - Page 246
the connector CN9610 on the USB board. CAUTION: When connecting the USB cable, insert it carefully not to bend the connector portion. 4-30 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 247
insulator stuck to the connector portion) to the black shield layer of the 1.8-inch HDD cable/SSD cable, 2.5-inch HDD cable and SD cable. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-31 - Toshiba R500 S5008x | Maintenance Manual - Page 248
the connector on the 2.5" HDD. 2.5" HDD Connector of the 2.5" HDD 2.5" HDD cable Guide x4 Figure 4-17 Removing the 2.5" HDD Installing the 2.5" HDD To install the 2.5" HDD, 2.5" HDD. 2. Set the 2.5" HDD into the guides of the slot. 4-32 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 249
. CAUTION: The 1.8-inch HDD cable and SSD cable are the same. 1.8" HDD Cushion x4 1.8" HDD cable Connector of the 1.8" HDD Figure 4-18 Removing the 1.8" HDD Guide x4 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-33 - Toshiba R500 S5008x | Maintenance Manual - Page 250
cable to the connector on the 1.8" HDD. 3. Turn the 1.8" HDD face up and set it into the guides of the slot. CAUTION: There are two types of system board for 2.5" HDD and 1.8" HDD. When connecting the to the system board for 2.5" HDD. 4-34 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 251
same. M1.4x3C S-THIN HEAD Connector of the SSD (On the back) M1.4x3C S-THIN HEAD SSD cable SSD Figure 4-19 Removing the SSD PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-35 - Toshiba R500 S5008x | Maintenance Manual - Page 252
the connector on the SSD. 2. Set the SSD into the slot and secure it with the following screws. • M1.4×3C S-THIN HEAD ×3 4-36 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 253
sound board from the slot. Sound board CN6350 M2x4C S-THIN HEAD CN9510 Speaker cable Sound cable Figure 4-20 Removing the sound board/internal microphone (1) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-37 - Toshiba R500 S5008x | Maintenance Manual - Page 254
CN6350 on the sound board. 3. Set the sound board to the slot and secure it with following screw. • M2×4C S-THIN HEAD ×1 4-38 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 255
fixed to the middle frame by the double-sided tape.) M2x3C S-THIN HEAD CN9700 CN9800 ODD FP cable SD board SD cable Double-sided tape Guide Figure 4-22 Removing the ODD/SD board (1) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-39 - Toshiba R500 S5008x | Maintenance Manual - Page 256
plates from the ODD. • M2×4C S-THIN HEAD ×2 Metal plate B Metal plate A M2x4C S-THIN HEAD Figure 4-24 Removing the ODD/SD board (3) 4-40 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 257
Stand the ODD and install the SD board with the edge under the guides. 6. Secure the SD board with the following screws. • M2× laser beam goes out when turning on the power of the computer, because there is no cover on the ODD. The power must R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-41 - Toshiba R500 S5008x | Maintenance Manual - Page 258
M2x3C S-THIN HEAD USB board Knob CN9620 LAN cable Sensor cable Slot LAN jack Figure 4-25 Removing the USB board/switch unit (1) 4-42 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 259
4.17 USB board/Switch unit 4 Replacement Procedures 5. Remove the switch unit adhered with the double-sided tape. Switch unit Figure 4-26 Removing the USB board/switch unit (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-43 - Toshiba R500 S5008x | Maintenance Manual - Page 260
the base indicated in the circle. Align the edge of the acetate of the LAN cable to the edge of the Bluetooth 4-44 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 261
HEAD LCD cable (Connected to CN5601) System board TP cable (Connected to CN9850) KB cable (Connected to CN3230) Figure 4-27 Removing the system board (1) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-45 - Toshiba R500 S5008x | Maintenance Manual - Page 262
(Connected to CN4100) HDD cable or SSD cable (Connected to CN1800) Sound cable (Connected to CN9500) Figure 4-28 Removing the system board (2) 4-46 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 263
on the system board, then stick the glass tape. 3. Secure the system board with the following screws. • M2×4C S-THIN HEAD ×1 • M3×5C BIND ×2 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-47 - Toshiba R500 S5008x | Maintenance Manual - Page 264
. 3. Open four insulators and remove the speaker cable from the slot. Speaker Speaker cable Polyimide tape Insulator Figure 4-29 Removing the speaker 4-48 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 265
speaker cable into the slot. 3. Close four insulators to fix the speaker cable. 4. Stick a new polyimide tape in place to fix the speaker cable. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-49 - Toshiba R500 S5008x | Maintenance Manual - Page 266
below and refer to Figure 4-30 to 4-32. 1. Open the display 90 degrees and put the computer on the stand. 2. Pull out the wireless LAN antenna cables under the insulator. 3. Remove the following 4-30 Removing the display portion (1) 4-50 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 267
the display portion (2) 8. Remove the power switch holder from the slot. Power switch holder Figure 4-32 Removing the display portion (3) Installing the Display portion PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-51 - Toshiba R500 S5008x | Maintenance Manual - Page 268
: An insulator is not put on the back of a new middle frame. Stick a new insulator as shown in the figure below. Insulator 4-52 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 269
left portion as shown in the figure below. Do not put the cables on the rib. Do not pinch the cables with the hinge. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-53 - Toshiba R500 S5008x | Maintenance Manual - Page 270
FP cable Touch pad button CN9810 Latch Touch pad board Fingerprint sensor board Figure 4-33 Removing the touch pad/fingerprint sensor board (1) 4-54 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 271
the double-sided tape from the slot. TP cable Fingerprint sensor board M2x3C S-THIN HEAD Figure 4-34 Removing the touch pad/fingerprint sensor board (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-55 - Toshiba R500 S5008x | Maintenance Manual - Page 272
a touch pad, TP cable and fingerprint sensor board. The double-side tapes on the middle frame are shown in the figure below. 4-56 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 273
insulator. 2. Peel off the insulator from the middle frame. Keyboard Insulator Double-sided tape Middle frame Double-sided tape Figure 4-35 Removing the keyboard PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-57 - Toshiba R500 S5008x | Maintenance Manual - Page 274
double-sided tapes in place on the middle frame. 3. Stick a new insulator on the middle frame. 4. Stick a new keyboard on the insulator. 4-58 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 275
mask. • M2×2.4C FLAT HEAD screw ×4 Mask seal Mask cushion Mask cushion LCD mask M2x2.4C FLAT HEAD Figure 4-36 Removing the LCD unit (1) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-59 - Toshiba R500 S5008x | Maintenance Manual - Page 276
4 Replacement Procedures 3. Remove the LCD unit from the LCD cover. 4. Disconnect the LCD cable from the connector on the LCD unit. LCD unit 4.23 LCD unit LCD cover LCD cable Cushion Figure 4-37 Removing the LCD unit (2) 4-60 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 277
and secure it with the following screws. • M2×2.4C FLAT HEAD screw ×4 4. Stick three mask cushions and one mask seal on the LCD mask. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-61 - Toshiba R500 S5008x | Maintenance Manual - Page 278
antenna Antenna cable Wireless LAN antenna (gray) Insulator Insulator Antenna cable LCD cover Figure 4-38 Removing the wireless LAN antenna/Bluetooth antenna 4-62 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 279
each other inside the rib and fix them with the insulators. Do not put the antenna cables on the rib of the LCD cover. PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-63 - Toshiba R500 S5008x | Maintenance Manual - Page 280
) from the LCD cover. M2x4C S-THIN HEAD Plate Hinge (right) M2x4C S-THIN HEAD LCD cover Hinge (left) Figure 4-39 Removing the hinge 4-64 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 281
. 1. Set the hinges (right and left) and plate (right) to the LCD cover, and secure them with the following screws. • M2×4C S-THIN HEAD ×2 PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-65 - Toshiba R500 S5008x | Maintenance Manual - Page 282
4 Replacement Procedures 4.25 Hinge 4-66 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 283
Appendices [CONFIDENTIAL] - Toshiba R500 S5008x | Maintenance Manual - Page 284
Appendices App-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 285
C-11 C.10 CN4400 Bluetooth interface connector (20-pin C-11 C.11 CN4610 USB(PORT4) interface connector (4-pin C-12 C.12 CN5080 CRT interface connector (15-pin C-12 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-iii - Toshiba R500 S5008x | Maintenance Manual - Page 286
pin C-14 C.15 CN8800 DC-IN connector (4-pin C-14 C.16 CN8810 Battery connector (10-pin C-14 C.17 CN9300 RTC battery connector (3-pin C-14 C.18 CN9500 FMUAJ* board interface connector (36-pin HDD interface connector (40-pin C-27 App-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 287
E-2 Appendix F Wiring Diagrams F-1 F.1 RGB Monitor Loopback Connector F-1 F.2 LAN Loopback Connector F-1 Appendix G BIOS rewrite Procedures G-1 Appendix H EC/KBC rewrite Procedures H-1 Appendix I Reliability ...I-1 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-v - Toshiba R500 S5008x | Maintenance Manual - Page 288
*) connector (front B-12 Table B-11 ODD board (FMUOD*) connector (fron/back B-13 Table B-12 SD board interface FPC (FMUSS*) connectos (fron B-14 App-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 289
C-14 Table C-15 DC-IN connector (4-pin C-14 Table C-16 Battery connector (10-pin C-14 Table C-17 RTC battery connector (3-pin C-14 Table C-18 FMUJA* board interface connector (36- 28 System board interface connector (36-pin C-21 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-vii - Toshiba R500 S5008x | Maintenance Manual - Page 290
set 2 D-1 Scan codes with left Shift key D-5 Scan codes in Numlock mode D-6 Scan codes with Fn key D-6 Scan codes in overlay mode D-7 App-viii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 291
Appendices Table D-6 No.124 key scan code D-7 Table D-7 No.126 key scan code D-8 Table I-1 MTBF ...I-1 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-ix - Toshiba R500 S5008x | Maintenance Manual - Page 292
Appendices App-x [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 293
force the module into place, because stress can affect its performance. Also, the panel's polarized surface is easily scarred, so be carefully when handling it. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] A-1 - Toshiba R500 S5008x | Maintenance Manual - Page 294
on the panel's surface for a long period, it can change the screen's tint or stain it. Be sure to quickly wipe off any liquid. A-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 295
or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] A-3 - Toshiba R500 S5008x | Maintenance Manual - Page 296
the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. A-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 297
use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel's polarization. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] A-5 - Toshiba R500 S5008x | Maintenance Manual - Page 298
Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 299
Appendix B Board Layout Appendix B Board Layout B.1 System board (FMUSY*) Front View Appendices Figure B-1 System board(FMUSY*) layout (front) PORTEGE R500 Maintenance Manual (960-634) B-1 - Toshiba R500 S5008x | Maintenance Manual - Page 300
IC1200 IC1600 Name HDD I/F connector LAN I/F connector Bluetooth I/F connector FMUJA* board I/F connector FMUUS* board I/F connector North Bridge (Intel PM945GMS) South Bridge ICH7-M (Intel 82801GBM) B-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 301
Appendix B Board Layout B.2 System board (FMUSY*) Back View Appendices Figure B-2 System board(FTUSY*) layout (back) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-3 - Toshiba R500 S5008x | Maintenance Manual - Page 302
1394 I/F connector USB (PORT4) I/F connector CRT I/F connector LCD I/F connector FAN I/F connector DC-IN connector Battery connector RTC battery connector FMUSS* board I/F connector FMUFS* board I/F connector Membrane I/F connector CPU B-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 303
*) View Appendices (front) (back) Figure B-3 Finger Sensor board (FMUFS*) layout (front/back) Table B-3 Finger Sensor board (FMUFS*) connector (front) Number CN9810 Name System board I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-5 - Toshiba R500 S5008x | Maintenance Manual - Page 304
Appendices B.4 SW board (FMUSW*) View Appendix B Board Layout (front) (back) Figure B-4 SW board FMUSW*) layout (front/back) Table B-4 SW board (FMUSW*) connector (back) Number CN9630 Name FMUUS* board I/F connector B-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 305
/back) Number CN4620 CN6050 CN6350 CN9510 J6050 J6310 Name USB (PORT6) I/F connector Int-Microphone I/F connector Speaker I/F connector System board I/F connector Ext-Microphone I/F connector Headphone I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-7 - Toshiba R500 S5008x | Maintenance Manual - Page 306
(FMUUS*) layout (front/back) Table B-6 USB board (FMUUS*) connector (back) Number CN4630 CN9610 CN9620 Name USB (PORT0) I/F connector System board I/F connector FMUSW* board I/F connector B-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 307
B-7 SATA HDD FPC(FMUSH*) layout (front/back) Table B-7 SATA HDD FPC(FMUSH*) connector (front/back) Number CN1810 CN1820 Name System board I/F connector SATA HDD I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-9 - Toshiba R500 S5008x | Maintenance Manual - Page 308
B-8 PATA HDD FPC(FMUPH*) layout (front) Table B-8 PATA HDD FPC(FMUPH*) connector (front) Number CN1830 CN1840 Name System board I/F connector PATA HDD I/F connector B-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 309
) (back) Figure B-9 Antenna board(FMUAT*) layout (front/back) Table B-9 Antenna board(FMUAT*) connector (back) Number CN2671 CN2672 CN2673 Name ANT I/F connector 3G I/F connector WLAN connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-11 - Toshiba R500 S5008x | Maintenance Manual - Page 310
*) layout (front) Table B-10 SD board(FMUSD*) connector (front) Number CN1820 CN9710 IS2130 Name FMUOD* board I/F connector FMUSS* board I/F connector SD CARD I/F connector B-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 311
) Figure B-11 ODD FPC(FMUOD*) layout (front/back) Table B-11 ODD FPC(FMUOD*) connector (front/back) Number CN1810 CN1830 Name ODD I/F connector FMUSD* board I/F connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] B-13 - Toshiba R500 S5008x | Maintenance Manual - Page 312
(FMUSS*) layout (front) Table B-12 SD board interface FPC FPC(FMUSS*) connector (front) Number CN9720 CN9730 Name System board I/F connector FMUSD* board I/F connector B-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 313
-B1P XMCK0-B1N GND ADQ11-B1P ADQ10-B1P GND GND ADQ20-B1P ADQ21-B1P GND TSDIMA-P3N ADM2-B1P GND ADQ16-B1P ADQ17-B1P GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-1 - Toshiba R500 S5008x | Maintenance Manual - Page 314
ABS1-B1P ARAS-B1N MCS0-B1N 1R8-B1V MODT0-B1P AMA13-B1P 1R8-B1V NC GND ADQ35-B1P ADQ32-B1P GND ADM4-B1P GND C-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 315
GND ADQ54-B1P ADQ55-B1P GND ADQ60-B1P ADQ57-B1P GND ADQS7-B1N ADQS7-B1P GND ADQ59-B1P ADQ62-B1P GND GND GND GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-3 - Toshiba R500 S5008x | Maintenance Manual - Page 316
PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N GND PDA0-P3P GND PDCS3-P3N P5V P5V NC GND ZSATR0-P1N ZSATT0-P1N GND GND C-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 317
-PYV MCVCCA-PYV MCVCCA-PYV MCVPPA-PYV MCVPPA-PYV ACCLK-PYP ACIRDY-PYN ACCBE2-PYN ACAD18-PYP GND ACVS2-P3P ACRST-PYN ACSERR-PYN Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-5 - Toshiba R500 S5008x | Maintenance Manual - Page 318
72 74 76 78 80 Signal Name GND ACAD24-PYP ACAD25-PYP ACAD26-PYP GND ACAD28-PYP ACAD30-PYP ACAD31-PYP ACCD2-P3N GND C-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 319
GND ZUSBDC-E3N DVISDA-P5P GND ZDTX2-P3N ZDTX0-P3P GND GND DVSYNC-P3P LAN-E3V NC NC ZBIDBN-EXN ZBIDDN-EXN GND GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-7 - Toshiba R500 S5008x | Maintenance Manual - Page 320
) WFLN-E3V GND WLAN-P1V NC NC GND ZUSBWM-E3N ZUSBWM-E3P WMMDL-P3N WMLED-E3N NC NC WLAN-P1V GND WFLN-E3V GND C-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 321
GND WIM-GND TMP3G-SXP 3GWAKE-E2P PLTRS3-E3N 3GRST-S3N GND H8SDA1-E2P ZUSB3G-E3N GND 3GLED-E3P E3V E3V E3V NC 2T GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-9 - Toshiba R500 S5008x | Maintenance Manual - Page 322
No. 1 3 5 7 Signal Name ZBIDDN-EXN ZBIDAP-EXP ZBIDBP-EXP ZBIDCN-EXN Pin No. 2 4 6 8 Signal Name ZBIDDP-EXP ZBIDAN-EXN ZBIDBN-EXN ZBIDCP-EXP C-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 323
12 14 16 18 20 2T Signal Name NC NC NC BTRST-S3N NC NC WCHCLK-P3P ZUSBBT-E3P WCHDAT-P3P BT-P3V GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-11 - Toshiba R500 S5008x | Maintenance Manual - Page 324
-P3P MCRTSC-P5P GND Pin No. 2 4 6 8 10 12 14 Signal Name MGREEN-PXP NC GND GND GND MCRTSD-P5P MVSYNC-P3P 2T GND C-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 325
LEDBL1-GND NC NC PNL-P2V PNL-P2V GND (IC5310-4) NC FSDA-P3P P3V GND XTXCKA-PYN ZTXDA2-PYP ZTXDA1-PYP ZTXDA0-PYN GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-13 - Toshiba R500 S5008x | Maintenance Manual - Page 326
Pin No. 2 4 6 8 10 Signal Name BTMP1 M5V PSDA-M5P DBT1OV-S5N GND C.17 CN9300 RTC battery connector (3-pin) Table C-17 RTC battery connector (3-pin) Pin No. 1 3 1T Signal Name ZS_PWCHKF GND GND Pin No. Signal Name 2 NC 2T GND C-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 327
-P3N SND-GND PVON-R3N P5V PCBEEP-P3P P3V GND AZSDO0-P3P GND GND GND ZUSBP6-E3P GND USB2PS-E5V USB2PS-E5V USB2PS-E5V GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-15 - Toshiba R500 S5008x | Maintenance Manual - Page 328
Name SDAT3-P3P GND GND SDAT1-P3P GND SD-P3V SDWP-P3P ZUSBOD-E3N GND GND MBVON-E5N P3V P5V P5V P5V GND C-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 329
16 18 20 22 24 2T Signal Name P5V IPDCLK-P5P GND M5V M5V P5V P5V M5V BAT10oR-S5N PWLEGR-S3P M5V DCINOR-S5N GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-17 - Toshiba R500 S5008x | Maintenance Manual - Page 330
connector (6-pin) Pin No. 1 3 5 1T Signal Name E3V GND ZUSBFS-E3P GND Pin No. 2 4 6 2T Signal Name FGSPON-S3N ZUSBFS-E3N GND GND C-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 331
Appendix C Pin Assignments Appendices SW board (FMUSW*) C.24 CN9630 FMUUS* board interface connector (3-pin) Table C-24 FMUUS* board interface connector (3-pin) Pin No. 1 3 Signal Name S3V GND Pin No. Signal Name 2 PNLOFF-S3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-19 - Toshiba R500 S5008x | Maintenance Manual - Page 332
2 GND C.27 CN6350 Speaker interface connector (2-pin) Table C-27 Speaker interface connector (2-pin) Pin No. Signal Name 1 SP_OUT_+ Pin No. Signal Name 2 SP_OUT_- C-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 333
-E3N GND XAZBC0-P3P AZSYC0-P3P AZSDI0-P3P AZRST0-E3N SNDMUT-S3N AMPSD-S3N ATBEEP-P3P P5V SND-GND ROTENA-P3N GND GND GND GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-21 - Toshiba R500 S5008x | Maintenance Manual - Page 334
) Table C-30 Headphone interface connector (6-pin) Pin No. 1 3 5 Signal Name A-GND HEADR-PXP A-GND Pin No. 2 4 6 Signal Name HEADL-PXP DETCTA-P4N NC C-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 335
CN9620 FMUSW* board interface connector (3-pin) Table C-33 FMUSW* board interface connector (3-pin) Pin No. 1 3 Signal Name S3V GND Pin No. Signal Name 2 PNLOFF-S3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-23 - Toshiba R500 S5008x | Maintenance Manual - Page 336
NC NC NC NC NC GND NC NC NC NC GND NC GND NC P5V P5V NC GND ZSATR0-P1N ZSATT0-P1N GND C-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 337
S6 Signal Name ZSATT0-P1P GND ZSATR0-P1P P2 NC P4 GND P6 GND P8 P5V P10 GND P12 GND P14 NC 2T GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-25 - Toshiba R500 S5008x | Maintenance Manual - Page 338
-P3P GND PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N GND PDA0-P3P GND PDCS3-P3N P3V P3V NC GND NC NC GND C-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 339
-P3P PDIOR-P3N GND GND PDD00-P3P PDD01-P3P PDD02-P3P PDD03-P3P PDD04-P3P PDD05-P3P PDD06-P3P PDD07-P3P IDRSTB-P3N NC Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-27 - Toshiba R500 S5008x | Maintenance Manual - Page 340
C.40 CN2673 WLAN interface connector (3-pin) Table C-40 W-LAN interface connector (3-pin) Pin No. 1 3 Signal Name (FL2670-4) GND Pin No. Signal Name 2 GND C-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 341
GND GND GND GND GND UDD14-P3P UDD12-P3P UDD00-P3P UDD02-P3P GND UDD05-P3P UDD07-P3P UDD08-P3P UDD10-P3P GND GND GND PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-29 - Toshiba R500 S5008x | Maintenance Manual - Page 342
P8 P10 P12 P14 Signal Name NC GND GND P5V GND GND NC S2 ZSATTO-P1P S4 GND S6 ZSATRO-P1P 2T GND C-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 343
UDDREQ-P3P UDIOR-P3N GND UDDACK-P3N NC NC UDA2-P3P UDCS3-P3N ODD-P5V ODD-P5V ODD-P5V GND GND GND NC GND Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-31 - Toshiba R500 S5008x | Maintenance Manual - Page 344
-P3N UDDREQ-P3P UDD15-P3P UDD13-P3P GND UDD01-P3P UDD03-P3P UDD04-P3P UDD06-P3P GND UDD09-P3P UDD11-P3P UIDRST-P3N C-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 345
28 30 Signal Name SDAT3-P3P GND GND SDAT1-P3P GND SD-P3V SDWP-P3P ZUSBOD-E3N GND GND MBVON-E5N P3V P5V P5V P5V PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-33 - Toshiba R500 S5008x | Maintenance Manual - Page 346
Signal Name SDAT3-P3P GND GND SDAT1-P3P GND SD-P3V SDWP-P3P ZUSBOD-E3N GND GND MBVON-E5N P3V P5V P5V P5V C-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 347
43 *1 25 O 13 98 44 F0 44 *1 26 P 19 99 4D F0 4D *1 27 [ { 1A 9A 54 F0 54 28 ] } 1B 9B 5B F0 5B PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D-1 - Toshiba R500 S5008x | Maintenance Manual - Page 348
5A *3 44 Shift (L) 2A AA 12 F0 12 45 No.102 56 D6 61 F0 61 key 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF ? 35 B5 4A F0 4A *1 57 Shift (R) 36 B6 59 F0 59 D-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 349
C1 83 F0 83 119 F8 42 C2 0A F0 0A 120 F9 43 C3 01 F0 01 121 F10 44 C4 09 F0 09 *3 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D-3 - Toshiba R500 S5008x | Maintenance Manual - Page 350
mode. Combination with the Fn key makes different codes. Scan codes differ by mode. The Fn key does not generate a code by itself.. Note *3 *3 *5 D-4 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 351
1 Set 2 With left Shift With right Shift E0 AA ___________E0 B6 E0 2A E0 36 E0 F0 12 _________E0 F0 59 E0 12 E0 59 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D-5 - Toshiba R500 S5008x | Maintenance Manual - Page 352
E0 F0 11 121 ARROW 45 C5 77 F0 77 122 NUMERIC 45 C5 77 F0 77 123 Scrl 46 C5 7E F0 7E D-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 353
+ E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + 54 D4 84 F0 B4 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] D-7 - Toshiba R500 S5008x | Maintenance Manual - Page 354
46 E0 C6 E0 Code set 2 Make 14 77 E1 F0 14 7E E0 F0 7E F0 77 *: This key generates only make codes. D-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 355
Appendix E Key Layout 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Appendices Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] E-1 - Toshiba R500 S5008x | Maintenance Manual - Page 356
Appendices E.3 Thai Keyboard Appendix E Key Layout Figure E-3 Thai keyboard E.4 Canadian French Keyboard Figure E-4 Canadian French keyboard E-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 357
Appendix F Wiring diagrams 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Appendices Figure F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figure F-2 LAN Loopback Connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-1 - Toshiba R500 S5008x | Maintenance Manual - Page 358
Appendices Appendix F Wiring diagrams 4-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 359
the AC adapter to the computer when computer. 3 If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. PORTEGE R500 Maintenance Manual - Toshiba R500 S5008x | Maintenance Manual - Page 360
Appendices Appendix G BIOS rewrite procedures G-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 361
rewriting disk for the computer Rewriting the EC/KBC NOTE: 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice. 2. Connect the AC adaptor to the computer when you rewrite the system is automatically turned off. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] H-1 - Toshiba R500 S5008x | Maintenance Manual - Page 362
Appendices Appendix H EC/KBC rewrite procedures H-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) - Toshiba R500 S5008x | Maintenance Manual - Page 363
Appendix I Reliability 4 Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF MTBF Time (hours) 5,700.98 Appendices PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] I-1 - Toshiba R500 S5008x | Maintenance Manual - Page 364
Appendices Appendix I Reliability I-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
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[CONFIDENTIAL]
Toshiba Personal Computer
PORTÉGÉ R500
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-634
First Edition