Toshiba Satellite A355D-S6922 User Guide
Toshiba Satellite A355D-S6922 Manual
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- Toshiba Satellite A355D-S6922 | User Guide - Page 1
Satellite® A350 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Satellite A355D-S6922 | User Guide - Page 2
Wash hands after handling. Model: Satellite® A350 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Satellite A355D-S6922 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Satellite A355D-S6922 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Satellite A355D-S6922 | User Guide - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Satellite A355D-S6922 | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Satellite A355D-S6922 | User Guide - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5. - Toshiba Satellite A355D-S6922 | User Guide - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Satellite A355D-S6922 | User Guide - Page 9
que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users device. EU Declaration of Conformity TOSHIBA declares that this product conforms - Toshiba Satellite A355D-S6922 | User Guide - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Satellite A355D-S6922 | User Guide - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Satellite A355D-S6922 | User Guide - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite A355D-S6922 | User Guide - Page 13
13 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the - Toshiba Satellite A355D-S6922 | User Guide - Page 14
14 Brazil Cambodia Chile Costa Rica Cyprus Ecuador Estonia France Germany Greece Guatemala Hong Kong India Israel Jordan Latvia Lithuania Malaysia Mayotte Montenegro Netherlands Norway Paraguay Poland Qatar Russia San Marino Singapore South Africa Sweden Taiwan Ukraine Uruguay Venezuela Zimbabwe - Toshiba Satellite A355D-S6922 | User Guide - Page 15
15 Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on - Toshiba Satellite A355D-S6922 | User Guide - Page 16
16 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Satellite A355D-S6922 | User Guide - Page 17
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite A355D-S6922 | User Guide - Page 18
18 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Azerbaijan Brazil Chile Costa - Toshiba Satellite A355D-S6922 | User Guide - Page 19
19 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Austria Azerbaijan Bangladesh Belgium - Toshiba Satellite A355D-S6922 | User Guide - Page 20
20 Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is - Toshiba Satellite A355D-S6922 | User Guide - Page 21
11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point - Toshiba Satellite A355D-S6922 | User Guide - Page 22
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Satellite A355D-S6922 | User Guide - Page 23
found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that - Toshiba Satellite A355D-S6922 | User Guide - Page 24
24 Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is - Toshiba Satellite A355D-S6922 | User Guide - Page 25
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite A355D-S6922 | User Guide - Page 26
module into other device. Optical Drive Safety Instructions This appliance contains a laser system and is use this model properly, read the user's guide carefully and keep it for your future reference. serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment - Toshiba Satellite A355D-S6922 | User Guide - Page 27
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Satellite A355D-S6922 | User Guide - Page 28
28 Trademarks Satellite and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. Visit - Toshiba Satellite A355D-S6922 | User Guide - Page 29
Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Other documentation 40 Service options 40 Chapter 1: Getting Started 41 44 Setting up your software 45 Registering your computer with Toshiba 46 Adding optional external devices 46 Connecting to a power source 47 - Toshiba Satellite A355D-S6922 | User Guide - Page 30
61 Hard Disk Drive Recovery options 62 Hard Disk Drive Recovery using the Recovery media 67 Checking the HDD operating status 70 Installing drivers and applications 70 Using the TouchPad 70 Scrolling with the TouchPad 71 Control buttons 71 Disabling or enabling the TouchPad 71 Using external - Toshiba Satellite A355D-S6922 | User Guide - Page 31
media 105 Recording optical media 106 Removing a disc with the computer on...........106 Removing a disc with the computer off ..........107 Caring for optical discs 107 Toshiba's online resources 107 - Toshiba Satellite A355D-S6922 | User Guide - Page 32
32 Contents Chapter 3: Mobile Computing 108 Toshiba's energy-saver design 108 Running the computer on battery power 109 Battery Notice ........129 An overview of using the Internet 131 The Internet 131 The World Wide Web 131 Internet Service Providers 131 Connecting to the Internet 132 - Toshiba Satellite A355D-S6922 | User Guide - Page 33
147 Using a user password 148 Deleting a user password 149 TOSHIBA PC Diagnostic Tool Utility 150 TOSHIBA SD™ Memory Card Format Utility .........151 Mouse Utility 152 TOSHIBA Hardware Setup 153 TOSHIBA Zooming Utility 157 TOSHIBA Button Support 158 CD/DVD Drive Acoustic Silencer 159 - Toshiba Satellite A355D-S6922 | User Guide - Page 34
Contents TOSHIBA problems 178 Display problems 179 Disk or internal storage drive problems ..........181 Optical drive problems 183 Sound system problems 184 ExpressCard® problems 184 Printer problems 186 Modem problems 187 Wireless networking problems 188 DVD operating problems - Toshiba Satellite A355D-S6922 | User Guide - Page 35
Windows® operating system 192 If you need further assistance 197 Before you contact Toshiba 197 Contacting Toshiba 197 Other Toshiba Internet Web sites 198 Toshiba's worldwide offices 198 Appendix A: Hot Keys/TOSHIBA Cards 200 Hot Key Cards 200 Using the Hot Key Cards 201 Application Cards - Toshiba Satellite A355D-S6922 | User Guide - Page 36
with the ENERGY STAR® logo on the computer and the following information applies. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Satellite A355D-S6922 | User Guide - Page 37
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite A355D-S6922 | User Guide - Page 38
, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use - Toshiba Satellite A355D-S6922 | User Guide - Page 39
Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite A355D-S6922 | User Guide - Page 40
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Satellite A355D-S6922 | User Guide - Page 41
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Satellite A355D-S6922 | User Guide - Page 42
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do - Toshiba Satellite A355D-S6922 | User Guide - Page 43
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Satellite A355D-S6922 | User Guide - Page 44
failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting - Toshiba Satellite A355D-S6922 | User Guide - Page 45
the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End - Toshiba Satellite A355D-S6922 | User Guide - Page 46
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 45. After starting your computer for the first time you - Toshiba Satellite A355D-S6922 | User Guide - Page 47
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Satellite A355D-S6922 | User Guide - Page 48
. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Satellite A355D-S6922 | User Guide - Page 49
Getting Started 49 Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main - Toshiba Satellite A355D-S6922 | User Guide - Page 50
50 Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the - Toshiba Satellite A355D-S6922 | User Guide - Page 51
shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn - Toshiba Satellite A355D-S6922 | User Guide - Page 52
completely. Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer - Toshiba Satellite A355D-S6922 | User Guide - Page 53
Getting Started 53 Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot. - Toshiba Satellite A355D-S6922 | User Guide - Page 54
54 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut - Toshiba Satellite A355D-S6922 | User Guide - Page 55
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Satellite A355D-S6922 | User Guide - Page 56
56 Getting Started Adding memory (optional) NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the - Toshiba Satellite A355D-S6922 | User Guide - Page 57
Getting Started 57 Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Satellite A355D-S6922 | User Guide - Page 58
58 Getting Started Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 120. 16 Turn the computer right side up. 17 Reconnect the - Toshiba Satellite A355D-S6922 | User Guide - Page 59
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Satellite A355D-S6922 | User Guide - Page 60
60 Getting Started Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 120. 6 Turn the computer right side up. 7 Reconnect the - Toshiba Satellite A355D-S6922 | User Guide - Page 61
factory-set default without the HDD Recovery partition. ❖ Reinstall drivers and applications which were bundled with your computer. Creating drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States - Toshiba Satellite A355D-S6922 | User Guide - Page 62
Utilities To create recovery DVDs: 1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. 2 Select DVD check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. - Toshiba Satellite A355D-S6922 | User Guide - Page 63
Vista® 32-bit or 64bit operating system, select one at this time. If not, skip to step 4. (Sample Image) Product Recovery Menu screen 4 When the Toshiba Recovery Wizard screen displays, select one of the options and then click Next. The options are: ❖ Recovery of Factory Default Software - Toshiba Satellite A355D-S6922 | User Guide - Page 64
partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image - Toshiba Satellite A355D-S6922 | User Guide - Page 65
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data - Toshiba Satellite A355D-S6922 | User Guide - Page 66
(for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: 1 On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. - Toshiba Satellite A355D-S6922 | User Guide - Page 67
) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of - Toshiba Satellite A355D-S6922 | User Guide - Page 68
DVD option and press Enter. 4 The Selecting a Process Screen will appear. Select one of the options and then click Next. The options are: ❖ Toshiba Recovery Wizard ❖ System Recovery Options (Sample Image) Selecting a Process screen 5 If your system offers a choice of Windows Vista® 32-bit or 64bit - Toshiba Satellite A355D-S6922 | User Guide - Page 69
stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 7 The Toshiba Recovery Wizard screen will appear. Please refer to "Hard Disk Drive Recovery options" on page 62 to explain the available recovery options. (Sample - Toshiba Satellite A355D-S6922 | User Guide - Page 70
display its status in the lower portion of the screen. Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Satellite A355D-S6922 | User Guide - Page 71
finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Satellite A355D-S6922 | User Guide - Page 72
72 Getting Started Using external display devices ❖ A standard television, projector, or VCR/DVD player via the S-video Out port* ❖ An external monitor or projector via the RGB (monitor) Out port S-video Out port* RGB (Monitor Out) port (Sample Illustration) Side of system HDMI™ Out port* * - Toshiba Satellite A355D-S6922 | User Guide - Page 73
LCD) when executing certain desktop icons. ❖ Enable/Disable the HDMI-CEC function on the computer. For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use - Toshiba Satellite A355D-S6922 | User Guide - Page 74
configuration steps. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support most USBcompatible keyboards. - Toshiba Satellite A355D-S6922 | User Guide - Page 75
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Satellite A355D-S6922 | User Guide - Page 76
to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette - Toshiba Satellite A355D-S6922 | User Guide - Page 77
Getting Started 77 Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer's USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down - Toshiba Satellite A355D-S6922 | User Guide - Page 78
78 Getting Started Turning off the computer ❖ Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically return to where you left off. Hibernation mode Hibernation mode shuts - Toshiba Satellite A355D-S6922 | User Guide - Page 79
Getting Started 79 Turning off the computer ❖ Because the state of the system is stored in memory, you will lose data if the main battery discharges while the computer is in Sleep mode. ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off - Toshiba Satellite A355D-S6922 | User Guide - Page 80
80 Getting Started Turning off the computer 2 Click Shut Down. The computer closes all open programs, shuts down the operating system, and then turns off. Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to - Toshiba Satellite A355D-S6922 | User Guide - Page 81
Getting Started 81 Turning off the computer 4 Click Power buttons and lid to display the actions that you can configure. 5 Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while - Toshiba Satellite A355D-S6922 | User Guide - Page 82
82 Getting Started Turning off the computer Using and configuring Hibernation mode To turn off the computer using the Hibernation command: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) - Toshiba Satellite A355D-S6922 | User Guide - Page 83
Getting Started 83 Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select - Toshiba Satellite A355D-S6922 | User Guide - Page 84
84 Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start - Toshiba Satellite A355D-S6922 | User Guide - Page 85
Getting Started 85 Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of - Toshiba Satellite A355D-S6922 | User Guide - Page 86
86 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select - Toshiba Satellite A355D-S6922 | User Guide - Page 87
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 116. There are - Toshiba Satellite A355D-S6922 | User Guide - Page 88
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite A355D-S6922 | User Guide - Page 89
Getting Started 89 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite A355D-S6922 | User Guide - Page 90
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite A355D-S6922 | User Guide - Page 91
Learning the Basics 91 Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you - Toshiba Satellite A355D-S6922 | User Guide - Page 92
92 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character - Toshiba Satellite A355D-S6922 | User Guide - Page 93
Ctrl, Fn, and Alt keys Learning the Basics 93 Using the keyboard (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be - Toshiba Satellite A355D-S6922 | User Guide - Page 94
94 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Satellite A355D-S6922 | User Guide - Page 95
Learning the Basics 95 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Satellite A355D-S6922 | User Guide - Page 96
96 Learning the Basics Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Satellite A355D-S6922 | User Guide - Page 97
Learning the Basics 97 Saving your work Starting a program using the Start Search field This example uses the Start menu's Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field Arrow ( - Toshiba Satellite A355D-S6922 | User Guide - Page 98
98 Learning the Basics Saving your work Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As - Toshiba Satellite A355D-S6922 | User Guide - Page 99
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Satellite A355D-S6922 | User Guide - Page 100
100 Learning the Basics Backing up your work 2 In your Windows®-based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. - Toshiba Satellite A355D-S6922 | User Guide - Page 101
become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Satellite A355D-S6922 | User Guide - Page 102
The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc - Toshiba Satellite A355D-S6922 | User Guide - Page 103
Learning the Basics Using the optical drive 103 Media control buttons (Available on certain models) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Play/Pause button* Media button* - Toshiba Satellite A355D-S6922 | User Guide - Page 104
104 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for optical discs" on page 107. 6 Place - Toshiba Satellite A355D-S6922 | User Guide - Page 105
disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then - Toshiba Satellite A355D-S6922 | User Guide - Page 106
For more information regarding supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba.com. NOTE Due on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to - Toshiba Satellite A355D-S6922 | User Guide - Page 107
Learning the Basics Toshiba's online resources 107 Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never - Toshiba Satellite A355D-S6922 | User Guide - Page 108
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite A355D-S6922 | User Guide - Page 109
performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full - Toshiba Satellite A355D-S6922 | User Guide - Page 110
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included - Toshiba Satellite A355D-S6922 | User Guide - Page 111
Mobile Computing Charging batteries 111 Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your - Toshiba Satellite A355D-S6922 | User Guide - Page 112
112 Mobile Computing Monitoring main battery power If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. - Toshiba Satellite A355D-S6922 | User Guide - Page 113
Mobile Computing Monitoring main battery power 113 HINT: Be careful not to confuse the battery light ( ), the on/off light ( ), and the power button light (near the upper-left corner of the keyboard). When the on/off light or power button light flashes amber, it indicates that the system is - Toshiba Satellite A355D-S6922 | User Guide - Page 114
114 Mobile Computing Monitoring main battery power Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery's capacity gradually decreases. A frequently used older battery does not - Toshiba Satellite A355D-S6922 | User Guide - Page 115
Mobile Computing Monitoring main battery power 115 To change the default notification settings: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window - Toshiba Satellite A355D-S6922 | User Guide - Page 116
116 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option - Toshiba Satellite A355D-S6922 | User Guide - Page 117
Mobile Computing Monitoring main battery power 117 NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change Advanced Settings to access - Toshiba Satellite A355D-S6922 | User Guide - Page 118
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 82. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Satellite A355D-S6922 | User Guide - Page 119
Mobile Computing Changing the main battery 119 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) - Toshiba Satellite A355D-S6922 | User Guide - Page 120
120 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite A355D-S6922 | User Guide - Page 121
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Satellite A355D-S6922 | User Guide - Page 122
122 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the - Toshiba Satellite A355D-S6922 | User Guide - Page 123
an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba's recycling initiatives include recycling programs, events - Toshiba Satellite A355D-S6922 | User Guide - Page 124
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite A355D-S6922 | User Guide - Page 125
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Satellite A355D-S6922 | User Guide - Page 126
126 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba Satellite A355D-S6922 | User Guide - Page 127
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Satellite A355D-S6922 | User Guide - Page 128
may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 188. Connecting your computer to a network You - Toshiba Satellite A355D-S6922 | User Guide - Page 129
about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories - Toshiba Satellite A355D-S6922 | User Guide - Page 130
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba Satellite A355D-S6922 | User Guide - Page 131
of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and speed communication methods such as Digital Subscriber Lines (DSL), cable, and satellite links. - Toshiba Satellite A355D-S6922 | User Guide - Page 132
Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem (available on - Toshiba Satellite A355D-S6922 | User Guide - Page 133
site as a clearinghouse where all the messages are placed, like a gigantic bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring - Toshiba Satellite A355D-S6922 | User Guide - Page 134
134 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have - Toshiba Satellite A355D-S6922 | User Guide - Page 135
Exploring Your Computer's Features FM tuner 135 FM tuner (Available on certain models) Your computer may come equipped with a built-in FM tuner and a separate FM antenna. With this FM tuner feature you can listen to live local FM radio stations. To use this feature: 1 Turn on your computer. 2 Plug - Toshiba Satellite A355D-S6922 | User Guide - Page 136
Web Camera software, by default, should already be running in the Notification Area. Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an - Toshiba Satellite A355D-S6922 | User Guide - Page 137
phones, PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy - Toshiba Satellite A355D-S6922 | User Guide - Page 138
138 Exploring Your Computer's Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. - Toshiba Satellite A355D-S6922 | User Guide - Page 139
The i.LINK® port on the side of the computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that transfer high levels of data in real-time - Toshiba Satellite A355D-S6922 | User Guide - Page 140
utility is available on your system. ❖ TOSHIBA Assist ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer 140 - Toshiba Satellite A355D-S6922 | User Guide - Page 141
you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect - Toshiba Satellite A355D-S6922 | User Guide - Page 142
142 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Satellite A355D-S6922 | User Guide - Page 143
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 143 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Satellite A355D-S6922 | User Guide - Page 144
144 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Satellite A355D-S6922 | User Guide - Page 145
in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Face Recognition 145 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Satellite A355D-S6922 | User Guide - Page 146
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Satellite A355D-S6922 | User Guide - Page 147
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Satellite A355D-S6922 | User Guide - Page 148
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Satellite A355D-S6922 | User Guide - Page 149
to verify. 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. The Password tab of - Toshiba Satellite A355D-S6922 | User Guide - Page 150
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Satellite A355D-S6922 | User Guide - Page 151
Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card - Toshiba Satellite A355D-S6922 | User Guide - Page 152
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Satellite A355D-S6922 | User Guide - Page 153
Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power - Toshiba Satellite A355D-S6922 | User Guide - Page 154
154 Utilities TOSHIBA Hardware Setup ❖ Display-Allows you to change various includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that - Toshiba Satellite A355D-S6922 | User Guide - Page 155
and Charge function Settings-The default setting is Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode - Toshiba Satellite A355D-S6922 | User Guide - Page 156
DC 5V) will not be supplied if the computer is in Hibernation Mode or shutdown state. When "USB Sleep and Charge function" is Enabled in TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for compatible ports. The Wakeup setting (function to allow the Wakeup) check box will be displayed - Toshiba Satellite A355D-S6922 | User Guide - Page 157
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option - Toshiba Satellite A355D-S6922 | User Guide - Page 158
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Satellite A355D-S6922 | User Guide - Page 159
Image) CD/DVD Drive Acoustic Silencer screen To access the utility: 1 Click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music - Toshiba Satellite A355D-S6922 | User Guide - Page 160
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Satellite A355D-S6922 | User Guide - Page 161
does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of - Toshiba Satellite A355D-S6922 | User Guide - Page 162
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Satellite A355D-S6922 | User Guide - Page 163
Utilities Fingerprint Authentication Utility 163 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Satellite A355D-S6922 | User Guide - Page 164
enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Satellite A355D-S6922 | User Guide - Page 165
icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network - Toshiba Satellite A355D-S6922 | User Guide - Page 166
166 Utilities ConfigFree® ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch - Toshiba Satellite A355D-S6922 | User Guide - Page 167
Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. 167 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Satellite A355D-S6922 | User Guide - Page 168
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Satellite A355D-S6922 | User Guide - Page 169
Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and - Toshiba Satellite A355D-S6922 | User Guide - Page 170
conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the - Toshiba Satellite A355D-S6922 | User Guide - Page 171
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Satellite A355D-S6922 | User Guide - Page 172
If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and - Toshiba Satellite A355D-S6922 | User Guide - Page 173
advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the - Toshiba Satellite A355D-S6922 | User Guide - Page 174
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Satellite A355D-S6922 | User Guide - Page 175
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba Satellite A355D-S6922 | User Guide - Page 176
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Satellite A355D-S6922 | User Guide - Page 177
the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Satellite A355D-S6922 | User Guide - Page 178
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 110. Keyboard problems If, when you - Toshiba Satellite A355D-S6922 | User Guide - Page 179
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Satellite A355D-S6922 | User Guide - Page 180
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right - Toshiba Satellite A355D-S6922 | User Guide - Page 181
usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying - Toshiba Satellite A355D-S6922 | User Guide - Page 182
Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk or internal storage drive - Toshiba Satellite A355D-S6922 | User Guide - Page 183
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Satellite A355D-S6922 | User Guide - Page 184
memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under the - Toshiba Satellite A355D-S6922 | User Guide - Page 185
computer stops working (hangs) when you insert an ExpressCard®. The problem may be caused by an I/O (input/output) conflict between the to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 175 for more information. Since all ExpressCards® share - Toshiba Satellite A355D-S6922 | User Guide - Page 186
" and is not supported. For more information troubleshooting section. Printer problems This section lists some of the most common printer problems problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 76 or in the instructions - Toshiba Satellite A355D-S6922 | User Guide - Page 187
file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer's second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on Toshiba Web site at pcsupport - Toshiba Satellite A355D-S6922 | User Guide - Page 188
networking problems NOTE This section provides general troubleshooting tips for networking problems, Service Set Identifier (SSID), or network name, is correct-i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are casesensitive. Toshiba - Toshiba Satellite A355D-S6922 | User Guide - Page 189
router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168 - Toshiba Satellite A355D-S6922 | User Guide - Page 190
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 175 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba Satellite A355D-S6922 | User Guide - Page 191
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 90 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an - Toshiba Satellite A355D-S6922 | User Guide - Page 192
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Satellite A355D-S6922 | User Guide - Page 193
If Something Goes Wrong Develop good computing habits 193 3 Click Create. 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® operating system creates the Restore - Toshiba Satellite A355D-S6922 | User Guide - Page 194
you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as well Support, and search for "back up." - Toshiba Satellite A355D-S6922 | User Guide - Page 195
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba Satellite A355D-S6922 | User Guide - Page 196
new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business Sleep and Charge function" is Enabled in the TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In - Toshiba Satellite A355D-S6922 | User Guide - Page 197
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite A355D-S6922 | User Guide - Page 198
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Satellite A355D-S6922 | User Guide - Page 199
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Satellite A355D-S6922 | User Guide - Page 200
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Satellite A355D-S6922 | User Guide - Page 201
Hot Keys/TOSHIBA Cards Hot Key Cards 201 Using the Hot Key Cards The Hot Key Cards the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for - Toshiba Satellite A355D-S6922 | User Guide - Page 202
Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 153. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 158. NOTE Not all - Toshiba Satellite A355D-S6922 | User Guide - Page 203
Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the "stacked" card on the far right of the display. The Application Cards - Toshiba Satellite A355D-S6922 | User Guide - Page 204
204 Hot Keys/TOSHIBA Cards Hot key functions 3 The Card Case displays two rows of Cards a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will - Toshiba Satellite A355D-S6922 | User Guide - Page 205
Cards Hot key functions 205 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Satellite A355D-S6922 | User Guide - Page 206
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Satellite A355D-S6922 | User Guide - Page 207
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 207 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Satellite A355D-S6922 | User Guide - Page 208
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Satellite A355D-S6922 | User Guide - Page 209
Cards Hot key functions 209 Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba Satellite A355D-S6922 | User Guide - Page 210
210 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Satellite A355D-S6922 | User Guide - Page 211
Cards Hot key functions 211 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Satellite A355D-S6922 | User Guide - Page 212
Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 71. Selecting - Toshiba Satellite A355D-S6922 | User Guide - Page 213
Cards Hot key functions 213 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Satellite A355D-S6922 | User Guide - Page 214
214 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off . Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the - Toshiba Satellite A355D-S6922 | User Guide - Page 215
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS - Toshiba Satellite A355D-S6922 | User Guide - Page 216
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Satellite A355D-S6922 | User Guide - Page 217
disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Satellite A355D-S6922 | User Guide - Page 218
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite A355D-S6922 | User Guide - Page 219
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Satellite A355D-S6922 | User Guide - Page 220
unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position - Toshiba Satellite A355D-S6922 | User Guide - Page 221
the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or - Toshiba Satellite A355D-S6922 | User Guide - Page 222
the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Satellite A355D-S6922 | User Guide - Page 223
223 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a storage drive that keeps track of the location of stored files. - Toshiba Satellite A355D-S6922 | User Guide - Page 224
224 Glossary Hibernation - A feature of many Toshiba computers that saves to the internal storage decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that - Toshiba Satellite A355D-S6922 | User Guide - Page 225
225 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Satellite A355D-S6922 | User Guide - Page 226
226 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a - Toshiba Satellite A355D-S6922 | User Guide - Page 227
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Satellite A355D-S6922 | User Guide - Page 228
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Satellite A355D-S6922 | User Guide - Page 229
U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World - Toshiba Satellite A355D-S6922 | User Guide - Page 230
plan 206 power plan hot key 117 real-time clock (RTC) 109, 111 remaining power 113 removing 118 safety precautions 121 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 138 removing memory media 138 button power 52, 62 start 127 buttons eject, optical drive 102 Media - Toshiba Satellite A355D-S6922 | User Guide - Page 231
182 disk drive corrupted/damaged data files 182 missing files/trouble accessing a drive 181 running slow 182 diskette drive cannot general problems 190 E eject button optical drive 102 eject, optical drive 102 ENERGY STAR® 36 error messages device driver conflict 174 general hardware problem 174 - Toshiba Satellite A355D-S6922 | User Guide - Page 232
fails 185 inserting 136 not recognized 186 removing 137 ExpressCard® problems 184 slot appears dead 185 external monitor not working 180 mouse 93 H hardware conflicts 174 resolving 175 headphones using 134 Help and Support Windows® operating system 174 Hibernation mode 78 configuring 82 hot key 208 - Toshiba Satellite A355D-S6922 | User Guide - Page 233
Service Providers ISPs 131 J jack RJ-11 130 K keyboard character keys 92 function keys 93 hot keys 214 not working 170 overlay keys 94 special Windows® keys 93 troubleshooting 118 safety precautions 121 manual eject hole optical drive 102 memory adding 52 problem solving 176 removing memory module - Toshiba Satellite A355D-S6922 | User Guide - Page 234
use indicator light 102 eject button 102 manual eject hole 102 problems 183 removing disc 106, 107 troubleshooting 183 using 101 optical media recording when ExpressCard® inserted 185 computer will not power up 169 contacting Toshiba 197 corrupted/damaged data files 182 Device Manager 175 disk drive - Toshiba Satellite A355D-S6922 | User Guide - Page 235
responding 170 keyboard produces unexpected characters 178 missing files/trouble accessing a drive 181 modem not receiving or transmitting connection 129 Sleep mode 78 hot key 207 starting again from 87 sound problem solving 184 sounds recording 133 speakers using external 134 start button 127 Start - Toshiba Satellite A355D-S6922 | User Guide - Page 236
Button Support 158 TOSHIBA Hardware Setup 153 Toshiba online resources 107 TOSHIBA PC Diagnostic Tool Utility 150 TOSHIBA SD™ Memory Card Format Utility 151 TOSHIBA Zooming Utility 157 TouchPad™ control buttons 71 primary button 71 secondary button 71 using 70 traveling tips 124 troubleshooting DVD
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 |
GMAD00188011
02/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 168
in this guide.
Satellite
®
A350 Series
User’s Guide