Toshiba Satellite C850 PSKC8C-08J00R Users Manual Canada; English
Toshiba Satellite C850 PSKC8C-08J00R Manual
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- Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 1
User's Manual Satellite L850/L850D/L855/L855D Satellite Pro L850/L850D Satellite C850/C850D/C855/C855D Satellite Pro C850/C850D Satellite S850/S850D/S855/S855D Series - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 2
3-33 Additional memory module 3-33 External monitor 3-38 HDMI Device 3-39 Security lock 3-41 Optional TOSHIBA Accessories 3-42 Sound System 3-42 Video mode 3-44 User's Manual ii - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 3
5-9 Panel power on/off 5-10 System automatic Sleep/Hibernation 5-10 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-16 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 6
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only and light industry environments". TOSHIBA do not approve the use of this User's Manual vi - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 7
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES User's Manual vii - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual viii - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 9
REACH regulation. Please consult the following website www.toshiba-europe.com/computers/ info/reach for information about the presence in our articles of substances User's Manual ix - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 10
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 11
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 12
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 13
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 14
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 15
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 16
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 17
Computer Battery pack (Is preinstalled in some computers) AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 18
Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Audio Enhancement TOSHIBA Peak Shift Control User's Manual (this manual section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 19
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 1-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 20
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 21
display panel's hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel. User's Manual 1-5 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 22
up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. User - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 23
that reactivate the computer automatically, such as a timer recording function. Failure to completely shut down the computer in this way could allow the operating User's Manual 1-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 24
. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Security -> Power Options). User's Manual 1-8 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 25
of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Mode To enter Hibernation Mode, follow the steps below. 1. Click Start. User's Manual 1-9 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 26
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 27
is being correctly supplied from the AC power adaptor. Please refer to Chapter 5, Power and Power-Up Modes for more information on this feature. User's Manual 2-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 28
1 2 3 1. DC IN 19V jack 3. Optical disc drive 2. Universal Serial Bus (USB 2.0) port* * Provided with some models. Product appearance depends on the model you purchased. User's Manual 2-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 29
slot * Provided with some models. Product appearance depends on the model you purchased. Headphone jack A 3.5 mm mini headphone jack enables connection of stereo headphones. User's Manual 2-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 30
A connector HDMI cable. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) LAN cable to a power supply. It could cause damage or malfunction. User's Manual 2-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 31
the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. User's Manual 2-5 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 32
circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents' surface using a soft cloth. User's Manual 2-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 33
refer to the Sound System section in Chapter 3, Operating Basics for more information. The Web Camera LED glows when the Web Camera is operating. User's Manual 2-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 34
-view angles. The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. User's Manual 2-8 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 35
which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more information regarding CPU, please refer to the Legal Footnotes section in Appendix - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 36
PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 37
one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying . 3. Clear the Display Power Saving Technology check box. 4. Click OK. User's Manual 2-11 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 38
box. If you want to improve the picture quality under the conditions mentioned above, adjust the setting towards Maximize Quality or disable this feature. User's Manual 2-12 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 39
-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. User's Manual 3-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 40
functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. User's Manual 3-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 41
Cards. In the Settings for Flash Cards window, click the Help button. Hot keys This section describes the associated functions of the hot keys. User's Manual 3-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 42
the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Changes the display resolution , click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Accessibility. User's Manual 3-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 43
optical disc, the indicator on the drive glows. Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, In addition to the above formats, Blu-ray™ Combo drive supports BD-ROM and BD-ROM DL. User's Manual 3-5 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 44
BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs the eject button and pulling the disc tray open 1. Eject button 2 1 2. Disc tray User's Manual 3-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 45
the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it. User's Manual 3-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 46
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 3-8 Manual release with the eject hole 1 Φ1.0mm 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when you - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 47
message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may disc that may be caused by writing or rewriting with this product. User's Manual 3-9 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 48
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) User's Manual 3-10 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 49
format4 (Layer Jump Recording) cannot be read. When writing or rewriting Please observe the following points while you write or rewrite data to a media: User's Manual 3-11 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 50
CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R DL or DVD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator. User's Manual 3-12 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 51
, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM Select File Open or Full Compare mode. 5. Click the OK button. User's Manual 3-13 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 52
TOSHIBA Disc Creator information. Using Corel Digital Studio for TOSHIBA This feature is supported with some models. How to make a DVD-Video or a Blu-ray to the Help and Manual files for additional Corel Digital Studio information. Opening the Corel Digital Studio Manual Press F1 key when - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 53
, USB device, external display, optical digital devices. Please verify your disc after recording important data. Not support to output VCD and SVCD format. Force eject disc. About recorded DVDs and Blu-ray™ discs Some : Notes on use This software can only be used on Windows 7. User's Manual 3-15 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 54
User's Manual TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and video may occur during playback of some - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 55
Display Area using the Control window's Top Menu or Menu buttons, touch pad and mouse menu operations may not be able to be used. User's Manual 3-17 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 56
Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual playing a Bluray Disc™. TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access Control System) copy protection technology. - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 57
Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or ray Disc Player Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 58
display/ TV that has an HDCP compliant HDMI port. 3D playback feature supports the follwing two types of resolution: 1920x1080 24Hz and 1280x720 60Hz Please when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 59
to watch a 3D content. Depending on the lighting condition of your room, you may experience some flickerings when you have the 3D glasses on. User's Manual 3-21 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 60
it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback when you decide to activate the 2Dto3D conversion function of the Player. User's Manual 3-22 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 61
either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only Side-by-Side and Interleave 3D video formats are supported. Not all files can be played. User's Manual 3-23 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 62
The computer's wireless communication function supports some wireless communication devices. Only some medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always point design and User's Manual 3-24 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 63
local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio User's Manual 3-25 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 64
security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. User's Manual 3-26 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 65
that you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into off. Leave the AC adaptor connected while using this feature. User's Manual 3-27 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 66
is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. User's Manual 3-28 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 67
of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. User's Manual 3-29 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 68
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 3-10 Examples of memory media Secure Digital (SD) Card microSD card attention to the logo when purchasing. The SD memory card logo is ( ). User's Manual 3-30 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 69
until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data. User's Manual 3-31 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 70
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 71
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open areas of the computer. Use only memory modules approved by TOSHIBA. User's Manual 3-33 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 72
the memory module cover in place please note that the screw is attached to the cover in order to prevent it from being lost. User's Manual 3-34 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 73
6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-12 Removing the memory module cover 1 2 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 3-35 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 74
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 3-36 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 75
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 3-37 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 76
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 3-15 Removing the memory module 12 1 3 1. Latches Product appearance depends on the model you Connect the monitor cable to the External RGB monitor port. User's Manual 3-38 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 77
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. HDMI Device An HDMI display - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 78
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 79
The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to . Figure 3-18 Security lock 1 1. Security lock slot 2 2. Security lock User's Manual 3-41 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 80
increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. User's Manual 3-42 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 81
at the upper left of the Power Management is blue and convex. When audio power management is disabled, the button is black and concave. User's Manual 3-43 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 82
handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the Manual 3-44 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 83
a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data Manual 3-45 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 84
start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Peak Shift Control TOSHIBA Peak Shift registered. Only startup from built-in HDD/SSD supports Hi-Speed Start Mode. User's Manual 4-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 85
to the way you work with the computer and the peripherals you use. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the , please refer to the Using the TOSHIBA Face Recognition section. User's Manual 4-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 86
this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist. TOSHIBA ConfigFree is a suite of and network connections, help in the identification of communication problems and allow the creation of profiles if you need to Utilities -> eco Utility. User's Manual 4-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 87
execute the system backup. To access the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. This software is provided for playback of Blu-ray Disc™. this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. User's Manual 4-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 88
change the settings, click Start -> Control Panel -> Hardware and Sound -> Sound. Double click the Speakers icon and then click the TOSHIBA Audio Enhancement tab. User's Manual 4-5 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 89
convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options. User's Manual 4-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 90
computer operation cannot be continued, the Mode *1 system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 4-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 91
Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge It also displays the remaining battery capacity. User's Manual 4-8 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 92
"Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use now work, but the Sleep and Charge function will be disabled. User's Manual 4-9 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 93
Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio enter a password or the like, which makes the login process easier. User's Manual 4-10 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 94
, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered. User's Manual 4-11 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 95
Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image -> Tools & Utilities -> Face Recognition. The Management screen is displayed. User's Manual 4-12 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 96
face recognition ( ). 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6. "Please face the camera" will be displayed. User's Manual 4-13 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 97
click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password please refer user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 98
your changes. Apply Accepts all your changes without closing the HW Setup window. Some options shown in grey are possible to confirm their status. User's Manual 4-15 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 99
Registered to display the following prompt: Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. User's Manual 4-16 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 100
mode and is not available as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected System LCD Only Selects an external monitor if one is connected, otherwise cursor keys to select the boot device you want and press ENTER. User's Manual 4-17 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 101
If a Supervisor Password has been set, manual boot device selection functions may be restricted. The up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. (Default) Panel Open - Power On - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 102
disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. settings can be changed when the Built-in LAN is Enabled. User's Manual 4-19 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 103
up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake- . It may also be used to help diagnose problems should the computer require User's Manual 4-20 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 104
TOSHIBA's authorized service providers. using the following methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in the operation of the program are detected. Follow the instructions displayed on screen in the message. System Recovery There - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 105
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 106
may not be compatible with the optical disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the restoring the pre-installed software without System Recovery Options. User's Manual 4-23 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 107
should follow the on-screen instructions. When drivers/utilities are Media", please contact TOSHIBA support for assistance. Restoring the pre installed software in the event of a problem. If you subsequently set up your manner other than specified in the manual, otherwise you may find that space - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 108
computer. 2. While holding down 0 (zero) key on the keyboard, turn on your computer. 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-25 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 109
Remaining battery capacity is exhausted • Operates • No charge • LED: white • Operates • Charge • LED: amber • Operates • LED: off • Operates • LED: flashes amber Computer shuts down User's Manual Power off (no operation) • No charge • LED: white • Quick charge • LED: amber 5-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 110
battery charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if No light Under any other conditions, the indicator does not light. User's Manual 5-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 111
utility will load. Please refer to Chapter 6 Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 112
RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the shows the approximate time required to fully charge a discharged battery. User's Manual 5-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 113
steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. User's Manual 5-5 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 114
time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. User's Manual 5-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 115
item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it User's Manual 5-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 116
battery release latch to disengage the battery pack and then lift it up to remove it from the computer. Figure 5-1 Releasing the battery pack -1 3 1 2 3 1 2 User's Manual 5-8 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 117
settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options). User's Manual 5-9 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 118
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 119
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 120
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 121
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals power source by looking at the DC IN/Battery indicator. If User's Manual 6-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 122
problems caused by your computer's hardware or attached peripherals. Basic problems to produce apparent power problems. Overheating power down If memory will be lost. Problem Procedure Computer shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 123
Problem AC adaptor doesn't power the computer Procedure Check the connections the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn't The battery may be - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 124
Problem Procedure Battery doesn't charge when the believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged power plan in the Power Options. User's Manual 6-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 125
Problem will restart. Keyboard Keyboard problems can be caused by the for further information. Problem Procedure Output to screen Support. Internal display panel Apparent computer's display panel problems Advanced Usage, for further information. Problem Procedure No display Press the hot - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 126
Problem Markings the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem Procedure still unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Chapter - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 127
Problem please refer to Chapter 3, Operating Basics. Problem Procedure Memory media card error occurs Remove ensure it is firmly connected. If the problem persists, then you should refer to you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 128
TOSHIBA Support. The reaction of Touch pad is either too sensitive or not sensitive enough. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound -> Mouse . If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 129
USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 130
please refer to the Using the TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. the setting to disable the function and stop using this function. User's Manual 6-12 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 131
function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Press the hot keys to increase Manual 6-13 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 132
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 133
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-15 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 134
the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-16 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 135
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 136
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 137
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 138
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 139
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 140
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 141
restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 142
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 143
Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 144
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 145
any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with User's Manual D-2 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 146
required. General authorization required for network and service supply. This subsection does not apply for the General authorization required for network and service supply. e.i.r.p 100mW. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 147
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to digital device, pursuant to Part 15 of FCC Rules. These limits are User's Manual D-4 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 148
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 149
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10 m. User's Manual D-6 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 150
avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and not install the embedded wireless module into other device. User's Manual D-7 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 151
Kuwait Lesotho Macau Mexico Morocco Australia Barbados Bosnia and Herzegovina Bulgaria China Cyprus Egypt Germany Haiti India Iran Jordan Kyrgyzstan Liechtenstein Macedonia Monaco Mozambique User's Manual D-8 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 152
by the Infrastructure mode is Ch1Ch13. As of Jan. 2012 Argentina Azerbaijan Bosnia and Herzegovina Albania Bahrain Brazil Australia Belgium Bulgaria Austria Bolivia Cambodia User's Manual D-9 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 153
. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11. User's Manual D-10 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 154
for the Atheros HB125 802.11b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. User's Manual D-11 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 155
United States Vietnam Azerbaijan Bulgaria Canada Croatia Ecuador France Hungary Ireland Japan Latvia Luxembourg Morocco Norway Paraguay Portugal Saudi Arabia Slovenia Sweden Ukraine Uruguay User's Manual D-12 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 156
Battery pack replacing 5-7 Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-16 Boot Priority 4-17 C Cleaning the computer 3-44 Cooling vents Super Multi drive using writing E Equipment checklist 1-1 External monitor problems 6-14 F Function keys 3-2 G Graphics controller 2-11 H Hard - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 157
...F12 3-2 Hot key functions 3-3 problems 6-7 Windows special keys 3-5 L LAN cable types 3-28 connecting 3-28 problems 6-15 M Memory installing 3-34 Auto Off 5-10 turning off 1-7 turning on 1-6 Problems AC power 6-4 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-16 External monitor 6-14 Hardware - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 158
Time Clock 6-7 Sound system 6-13 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6- Utility 4-4 TOSHIBA PC Diagnostic Tool 4-1 U USB device problems 6-11 V R Recovery hard disk drive 4-24 Recovery problems 6-16 Security lock 3-41 Sleep Mode setting 1-7 System automatic 4-7 Sound system problems - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 159
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request KB: kilobyte User's Manual Glossary-1 - Toshiba Satellite C850 PSKC8C-08J00R | Users Manual Canada; English - Page 160
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
Satellite L850/L850D/L855/L855D
Satellite Pro L850/L850D
Satellite C850/C850D/C855/C855D
Satellite Pro C850/C850D
Series
Satellite S850/S850D/S855/S855D