Toshiba Satellite L55-C5336S Satellite/Satellite Pro L40/L50/L70/S50-C Series
Toshiba Satellite L55-C5336S Manual
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- Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 1
Satellite®/Satellite Pro® L40/L50/L70/S50-C Series User's Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 2
most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 3
or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 5
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 6
: ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 7
If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe environment where the risk of interference to other devices or services is perceived or identified as harmful. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 8
or transmitter. Optical Disc Drive Safety Instructions NOTE This section is only applicable if To use this model properly, read the User's Guide carefully and keep it for your future reference. Never serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 9
9 Canada - Industry Canada (IC) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 10
10 NOTE The above caution applies to products that operate with an 802.11a radio device. La mise en garde ci-dessus ne s'applique qu'aux appareils ayant un transmetteur opérant en mode 802.11 a. Regulatory statements This product complies with any mandatory product specification in any country/ - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 11
11 specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 12
12 France: Italia: Nederland: Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 13
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 14
being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 15
15 The indication shown below appears on this equipment. (1) (2) (3) 2.4FH1 (4) 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 16
, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 17
17 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 18
18 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 20
20 Contents Check list 35 Precautions 36 Important information on your computer's cooling fan 38 Setting up your computer 38 Adding memory 39 Connecting to a power source 39 Charging the main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 21
Contents 21 Chapter 2: Learning the Basics 61 Computing tips 61 Using the keyboard 62 Print screen 63 Function keys 63 Special Windows keys 64 Backlit keyboard 64 Touch screen 64 Touch screen navigation 65 Mouse properties 66 Starting an app 66 Saving your work 67 Backing up your work - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 22
password 109 System Settings 110 Sleep Utilities 112 USB Sleep and Charge 112 Enabling/Disabling USB Sleep and Charge 114 Power supply mode settings 114 Service Station 116 TOSHIBA Application Installer 117 Display Utility 118 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 23
134 Optical disc drive problems 136 Web Camera help 137 Testing your internal Web Camera 137 Uninstall the Web Camera driver 137 Perform a system restore 138 Check for problems with third party applications 139 System Recovery 139 Sound help 139 Use the Sound troubleshooter 139 Check and - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 24
driver 147 Troubleshooting an Internet connection - How to verify TCP/IP 149 Downloading drivers and updates 150 Using Toshiba Service Station 150 Manually download and install drivers and updates 151 How to determine the correct drivers to download 151 DVD operating problems 152 Develop - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 25
Contents 25 Volume Mute 166 Disabling or enabling wireless devices ........ 167 Zoom In/Out 167 Keyboard Backlight 167 Zoom (Display resolution 167 Appendix B: Power Cord/Cable Connectors........168 Glossary 169 Index 183 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 26
maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 25 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 27
be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 28
on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 29
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 30
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 31
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 32
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 33
to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 34
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 35
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 36
Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/. Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 37
3. Remove the battery pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 38
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 39
38 Getting Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 40
will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 41
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 42
from the keyboard area before closing the display panel. Initial setup After turning on your computer for the first time, follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. When you turn on the computer for the first - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 43
42 Getting Started Using the computer for the first time Using the Start menu Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 44
Getting Started Registering your computer with Toshiba 43 Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 45
44 Getting Started To Restart your computer To Restart your computer 1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens. 2 Click or touch the Power ( ) icon in the Start menu. (Sample Image) Restart 3 Highlight, and - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 46
create the recovery drive (USB flash) drive you will use to Reset or troubleshoot problems on your computer. See "Creating a recovery drive" on page 46. Booting from a recovery drive to Reset or troubleshoot problems This option allows you to Reset your system from the recovery drive (USB flash - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 47
46 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 48
Getting Started Recovering the Internal Storage Drive 47 3 Click or touch Create a recovery drive. A message may appear asking you to allow this app to make changes to your PC. Click the Yes button. (Sample Image) Create a recovery drive window 4 In the Create a recovery drive window click or - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 49
, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive. For instructions on creating a recovery drive, see "Creating a recovery drive" on page 46. NOTE When you restore your system, only the operating system files - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 50
Getting Started Recovering the Internal Storage Drive 49 Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to an external power source via the AC adaptor. 1 Click or - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 51
50 Getting Started Recovering the Internal Storage Drive (Sample Image) Choose an option window 6 In the Choose an option window select one of the following options: ❖ Keep my files-Removes apps and settings, but keeps your personal files ❖ Remove everything-Removes all of your personal files, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 52
process, see "TOSHIBA Application Installer" on page 117. Using the touchpad NOTE Some of the touchpad operations described in this section are only supported in certain applications, and only on certain models. You can use the touchpad (the small, touch-sensitive area in front of the keyboard - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 53
Touchpad Primary control button Secondary control button (Sample Illustration) The touchpad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 54
to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 55
. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touchpad. You may be inadvertently - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 56
by computer model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 57
port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 58
Getting Started Using external display devices 57 Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 59
or touch Settings ( ) in the Start menu, and then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 82. There are additional - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 60
Getting Started Caring for your computer 59 Cleaning the computer Keep liquids, including cleaning fluid, out of the computer's keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 61
60 Getting Started Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 62
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 63
62 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 64
Learning the Basics Using the keyboard 63 (Sample Illustration) Keyboard (Sample Illustration) 10-key keyboard (Available on certain models) Print screen NOTE To capture a print screen of the entire screen, press the FN + Windows ( ) + PRTSC keys. (This only applies to models with a 10-key - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 65
's keyboard has two keys that have special functions in Windows: ❖ Windows key-Launches the Start menu. For more information refer to Help & Support, or see "Finding your way around the desktop" on page 91 ❖ Application key-Has a similar function as the secondary mouse button Backlit keyboard - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 66
out. Zoom out-Place and pinch two fingers together to zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The item - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 67
66 Learning the Basics Mouse properties Swipe from left edge-Swipe in from the left edge to display an open app. Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size). Displays recently opened apps (swipe in from left edge, holding your finger down, and then - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 68
Learning the Basics Saving your work 67 You may also enter your search in the Search field. Start menu button Search field (Sample Image) Searching for apps For more information, see "Using the Start menu" on page 42 and "Start button" on page 92. Saving your work Before you turn off the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 69
(DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 70
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 71
70 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you to mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 72
, it may jam the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Press the Windows ( ) + - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 73
not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 74
Learning the Basics Toshiba's online resources 73 Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 75
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 76
Mobile Computing Running the computer on battery power 75 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 77
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 78
Mobile Computing Charging batteries 77 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 79
78 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 80
Mobile Computing Monitoring battery power 79 HINT: Be careful not to confuse the AC power light/ Battery light ( ) and the power button ( ) light. When the AC power light/Battery light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 81
80 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 82
Mobile Computing Monitoring battery power 81 (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. 7 Click or touch OK Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 83
82 Mobile Computing Monitoring battery power Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 84
the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 85
84 Mobile Computing Changing the main battery If the computer is leaking or its case is cracked, put on protective gloves to handle it. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 86
Mobile Computing Changing the main battery 85 5 Using a small Phillips screwdriver, loosen the screw(s) that secure the battery. Battery screws (Sample Illustration) Unlocking the battery 6 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 87
86 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 88
sound Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 89
possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 90
the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 91
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 92
Exploring Your Computer's Features Exploring the desktop 91 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 93
configuration. See Windows online Help for more specific information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click or touch the Start ( ) button, it is in reference to this button. Click or touch the Start ( ) button to open the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 94
Exploring Your Computer's Features Exploring the desktop 93 ❖ Access Toshiba Utilities ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see "Using the Start menu" on page 42 and "Starting an app" on page 66. Task view The Task view ( ) icon tiles - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 95
94 Exploring Your Computer's Features Exploring the desktop App tiles The app tiles can be accessed and launched from the Start menu. Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Taskbar Each time you open a - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 96
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 97
Function Keys" on page 163. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi networking problems, see "Wireless networking problems" on page 144. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 98
Exploring Your Computer's Features Exploring audio features 97 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 99
98 Exploring Your Computer's Features Exploring audio features 3 Click or touch Voice Recorder. (Sample Image) Voice Recorder screen 4 Speak normally into the microphone. 5 When you have finished recording, click or touch the Stop Recording button. Your recording file is created and automatically - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 100
Exploring Your Computer's Features Using the Web Camera 99 TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 101
or miniSD Card, an SD adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 102
101 Exploring Your Computer's Features Using the Memory card reader 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 103
102 Exploring Your Computer's Features Using the Memory card reader 4 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows message "copying..." disappears, writing to the media might - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 104
the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Service Station ❖ TOSHIBA Application Installer ❖ Display Utility 103 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 105
104 Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click or touch eco Utility ( ). The eco - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 106
for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 107
106 Utilities Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch Supervisor Password. (Sample Image) Supervisor Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 108
107 Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 109
108 Utilities Password Utility To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 110
109 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 111
110 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click or touch System Settings ( ). The System Settings screen appears. (Sample - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 112
111 Utilities System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 113
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 114
113 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 115
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 116
115 Utilities Sleep Utilities Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 117
when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on-screen - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 118
117 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 119
Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Click or touch the option you wish to change and follow the on-screen instructions. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 120
you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. If you are working in a program that suddenly freezes, chances - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 121
120 If Something Goes Wrong Problems when you turn on the computer 2 Select the program or working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 122
power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 123
time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 124
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 125
Enable debugging mode Starts Windows in an advanced troubleshooting mode ❖ Enable boot logging Creates a file Mode Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 126
not be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 127
126 If Something Goes Wrong Power and the batteries The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 128
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 129
your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 130
when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 131
your way around the operating system without a working touchpad. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 132
your computer" on page 44. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 133
Advanced tab (or similar) to change the touchpad properties. 3 You can now change the configuration settings of your touchpad. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 134
Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 135
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 136
be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 137
Optical disc drive problems Optical disc drive problems You cannot access use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical supported optical media formats, refer to the complete detail specifications for - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 138
137 If Something Goes Wrong Web Camera help If the problem is with an optical data disc, refer to the of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to "Perform - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 139
138 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 140
troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 141
140 If Something Goes Wrong Sound help Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click or touch Change system sounds. 3 Click or touch the Playback tab. 4 Select a playback device. 5 Click or touch the Set Default button. NOTE If only one playback device - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 142
continue with the speaker setup by clicking Next. Follow the on-screen instructions to complete the speaker setup. Uninstall the audio driver You can Uninstall the you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 143
Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and download the Sound driver for your - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 144
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 145
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems 's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier helpful if you should confer with a support technician at a later time. NOTE To - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 146
) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network. ❖ . Connecting to the Internet To connect to the Internet, you'll need an Internet Service Provider (ISP) and additional hardware. ❖ ISP: An ISP is a company that - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 147
have an ISP and you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. To find out, open you wish to connect to, and then click or touch Connect. Troubleshooting an Internet connection - Verify network status The appearance of the Network - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 148
147 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: 1 Make sure all cords/cables are connected, (e.g. modem connection from the wall - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 149
. The driver is then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 150
149 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - How to verify TCP/IP If the wireless network is not detected, you can check that the hardware in the computer is - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 151
network adapter will be removed, Windows will go through a hardware detection process, and the driver will be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest components and drivers is to use Toshiba - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 152
that may appear. Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions below to download to) your computer. On the "Drivers & Software" area of the Toshiba support Web site, there may be several drivers listed for the same device. Often, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 153
driver from that vendor. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 154
4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 In the Search field, type Computer. Click or touch This PC from the list that appears. The - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 155
this feature. Save your work! See "Computing tips" on page 61 for instructions. On a regular basis, back up the information stored on your internal storage can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how manuals. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 156
quickly creates restore points - 'snapshots' of your Windows operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 157
156 If Something Goes Wrong Develop good computing habits 6 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click or touch Create. The Windows operating system creates the restore point, - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 158
is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy with File History and follow the on-screen instructions to back up your files. For additional Help, press the FN + ( ) keys to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 159
to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 160
the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 161
information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 162
information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 163
162 If Something Goes Wrong Toshiba's worldwide offices Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 164
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Cortana® ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 165
164 TOSHIBA Function Keys Functions Cortana This TOSHIBA Function key launches the Cortana personal digital assistant. Cortana helps you to be more productive by completing basic tasks, like sending emails, scheduling events, and performing Web searches. Display brightness This TOSHIBA Function - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 166
165 TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 167
166 TOSHIBA Function Keys Functions Disabling or enabling the touchpad This TOSHIBA Function key enables/disables the touchpad. To enable/disable the touchpad press the ( ) key. For more information on using the touchpad, see "Using the touchpad" on page 51. Media buttons This TOSHIBA Function key - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 168
167 TOSHIBA Function Keys Functions Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Zoom In/Out - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 169
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 170
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 171
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 172
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 173
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 174
173 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 175
174 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 176
175 Glossary disk-A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk. disk drive-The device that reads and writes information and programs on - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 177
176 Glossary extension-See file extension. external device-See device. F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 178
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 179
178 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 180
179 Glossary N network-A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced-A method of refreshing a - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 181
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 182
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 183
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 184
Index A AC adaptor 39 AC power 76 AC power light 39 accessing network 97 adding memory 39 optional external devices 45 adding desktops 93 adequate ventilation cooling fan 38 adjusting touchpad settings 54 Advanced Startup options 123 app, starting 66 audio features 97 B backing up files 62, 67 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 185
lock 59 computer will not start troubleshooting 120 computing habits troubleshooting 154 computing tips 61 connecting settings 58 D data/entire system backup troubleshooting 157 desktop adding desktops 93 creating new 57 disabling touchpad 55 display troubleshooting 133 display devices external 56 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 186
Index 185 Toshiba Service Station 150 drivers downloading 150 DVD removing with computer off 72 removing with computer on 72 DVD player troubleshooting 152 DVDs using 68 E eco power plan 83 eco Utility 104 eject button optical disc drive 69 eject, optical disc drive 69 enabling touchpad 55 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 187
memory media 101 using 100 microphone using 97 monitor problems troubleshooting 133 monitoring battery power 78 mouse properties 66 moving the manual eject hole 69 playing optical media 71 recording optical media 71 removing a disc 72 troubleshooting 136 using 68, 69 optical discs troubleshooting - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 188
options 82 power saving options 81 precautions safety 36 printer troubleshooting 143 problem solving contacting Toshiba 160 Startup options 123 R real-time a place to work 30 power plan options 82 video cables 56 Service Station 116 setting low battery notifications 80 setting up AC adaptor 39 - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 189
TCP/IP 149 troubleshooting 132 AC power light is blinking 121 battery light is blinking 122 bookmarked site not found 125 computer will not start 120 contacting Toshiba 160 corrupted/damaged data files 135 data/entire system backup 157 display error message 133 display problems screen is blank - Toshiba Satellite L55-C5336S | Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 190
sound check and set default speakers 140 latest sound driver 142 system restore 142 uninstall/reinstall driver 141 use the sound troubleshooter 139 troubleshooting touchpad disable/enable 129 install external mouse 130 latest driver 131 power cycle 130 system restore 132 touchpad properties 132
GMAD00424011
07/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 119
in this guide.
Satellite
®
/Satellite Pro
®
L40/L50/L70/S50-C Series
User’s Guide
(Windows 10)