Toshiba Satellite L550 PSLWJC-00F001 Users Manual Canada; English
Toshiba Satellite L550 PSLWJC-00F001 Manual
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- Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 1
TOSHIBA Satellite L550/ Satellite Pro L550/ Satellite L550D/ Satellite Pro L550D series User's Manual - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 2
civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite L550/Satellite Pro L550/Satellite - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 3
and registered trademarks not listed above may be used in this manual. Macrovision License of Notice For DVD Manufacturing License Agreement This energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 4
interference that may cause undesired operation. Contact Address: Telephone: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 User's Manual iv - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 5
Interference-Causng Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. User's Manual v - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 6
on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function User's Manual vi - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 7
If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer. Japan's Telecommunications be connected to the Telecom Network PTC / 211 / 05 / 005 User's Manual vii - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 8
the REN, please refer to the modem's label. The modem connects to the telephone line by means of a standard jack called the USOC RJ11C. User's Manual viii - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 9
will give you notice in writing to allow you to make any changes necessary to maintain uninterrupted service. If problems arise If any of your telephone equipment is not operating properly, you should immediately remove it Use only No. 26 AWG or larger telecommunication line cord. User's Manual ix - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 10
Instructions for IC compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be inspection authority, or electrician, as appropriate. 2. The user manual of analog equipment must contain the equipment's Ringer Equivalence - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 11
requires suitable software in addition to a modem. ■ This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers. User's Manual xi - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 12
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and; b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 13
may prepare any number of Telepermit labels subject to the general instructions on format, size and color on the attached sheet. The Telepermit displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Manual xiii - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 14
office or the shop where you purchased the product. This symbol may not be displayed depending on the country and region where you purchased. User's Manual xiv - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 15
, DVD Super Multi (+-R DL)/w Label Flash drive or BD Writer drive. The drive has one of the following labels: CLASS 1 LASER PRODUCT LASER KLASSE 1 User's Manual xv - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 16
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 17
AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User's Manual xvii - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 18
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 19
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 20
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 21
instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 22
vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 23
a computer-friendly environment xxx Stress injury xxxi Heat injury xxxi Pressure or impact damage xxxi PC Card overheating xxxi Mobile phones xxxii Instruction Manual for Safety and Comfort xxxii Chapter 1 Introduction Equipment checklist 1-1 Features 1-3 Special features 1-12 User - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 24
the computer 4-39 Moving the computer 4-40 Heat dispersal 4-40 Chapter 5 The Keyboard Typewriter keys 5-1 Function keys: F1 ... F9 5-2 Soft keys: FN key combinations 5-2 User's Manual xxiv - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 25
(External Serial ATA 8-12 External monitor 8-13 Television via HDMI 8-15 Security lock 8-19 Chapter 9 Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-3 TOSHIBA support 9-23 Chapter 10 Disclaimers CPU 10-1 Memory (Main System 10-2 Battery Life 10-3 HDD drive - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 26
controller B-1 Appendix C V.90/V.92 V.90/V.92 mode C-1 AT Command C-3 Appendix D Wireless LAN Card Specifications D-1 Radio Characteristics D-2 Supported Frequency Sub-bands D-2 Appendix E AC Power Cord and Connectors Certification agencies E-2 Appendix F TOSHIBA PC Health Monitor - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 27
operations and care, using optional devices and troubleshooting. If you are a new user of read Getting Started for step-by-step instructions on setting up your computer. If you be sure to read Chapter 8, Optional Devices. Manual contents This manual is composed of the following chapters, appendixes, - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 28
8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, directs you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify, - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 29
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 30
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation ■ Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 31
Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 32
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 33
This chapter provides an equipment checklist, and it identifies the computer's features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 34
) Documentation ■ TOSHIBA Satellite L550/Satellite Pro L550/Satellite L550D/Satellite Pro L550D series Portable Personal Computer User's Manual (User's Manual) ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact your dealer - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 35
® GL40 Express Chipset Mobile Intel® HM55 Express Chipset or AMD M780G Chipset AMD M780V Chipset AMD M880G Chipset AMD M860G Chipset AMD M870 Chipset User's Manual 1-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 36
installed on Mobile Intel® GL40 Express Chipset models is 4GB. ■ PC2-6400 memory module works as PC2-5300 speed on AMD Athlon/SempronTM Processor. User's Manual 1-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 37
HyperMemoryTM. AMD M780G Chipset model/ AMD M880G Chipset model/ AMD M870 Chipset model in graphic chip by ATI Mobility RadeonTM HD 4530: External 256MB User's Manual 1-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 38
Please note that part of the hard disk drives overall capacity is reserved as administration space. Additional hard disk drive sizes may be introduced. User's Manual 1-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 39
(Dual layer) at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and DVD-RAM at up to 5x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ (single/multi- that lets you run CD's or DVD's without using an adaptor. User's Manual 1-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 40
at up to 6x speed, DVD-RAM at up to 5x speed. This drive supports the same formats as the DVD Super Multi drive. BD Writer drive The drive , BD-RE's at up to 2x speed and BD-RE (DL) at up to 2x speed, and supports the following formats: ■ CD-DA ■ CD-ROM ■ CD-ROM XA ■ PhotoCD (multisession) ■ Video - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 41
in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack RTC Some models include this feature. Universal Serial Bus (USB 2.0) The computer supports multiple Universal Serial Bus ports that comply with the USB 2.0 standard. - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 42
port Headphone jack Microphone jack Introduction The internal PC Card slot is a Universal slot. This slot supports Type II PC Card and CardBus. This slot lets you insert an SD™/SDHC™ memory card, miniSD stereo microphone input, and connection of a stereo device for audio input. User's Manual 1-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 43
The integrated model is only installed as a standard device in some markets. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, speed will be lower than the theoretical maximum speed. User's Manual 1-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 44
anchor the computer to a desk or other large object. Software The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum disk drive is next accessed. This can be specified in the Power Options. User's Manual 1-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 45
, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 3, Getting Started, for more details. User's Manual 1-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 46
reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications. TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration set, the FN key will remain active until another key is pressed. User's Manual 1-14 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 47
further information on their operation, please refer to each utility's online manual, help files or README.TXT file. Bluetooth Stack for This software devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 48
with Labelflash. In order to determine if the optical disc drive installed in your computer supports Labelflash follow the steps as detailed below: 1. Click Start → All Programs → DVD drive name is displayed in Step 4, your computer's optical disc drive supports Labelflash. User's Manual 1-16 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 49
some DVD Video titles. Make sure to connect the computer's AC adaptor when playing a DVD Video. Power-saving features may interfere with smooth playback. User's Manual 1-17 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 50
and write to diskettes that have already been formatted. Security lock A slot is available to attach a security cable to the computer to deter theft. User's Manual 1-18 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 51
Slide this switch to the right to turn on Wireless LAN and Bluetooth functions. Slide it to the left to turn off the functions. User's Manual 2-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 52
8 *Depending on the model you purchased. Figure 2-2 The left side of the computer Cooling vents The cooling vents help keep the processor from overheating. User's Manual 2-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 53
external monitor to the computer. This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE connect headphones, the internal speaker is automatically disabled. User's Manual 2-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 54
. ■ Avoid using your computer modem with the telephone cable connected during an electrical storm. There may be a remote risk of electric shock from lightning. User's Manual 2-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 55
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 2-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 56
causing any damage. 1 2 3 6 4 5 1 2 3 6 4 5 1. Battery safety lock 2. Battery 3. Battery release latch 4. Cooling vent 5. Memory module slots 6. Hard Disk Drive Figure 2-4 The underside of the computer User's Manual 2-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 57
the installation, replacement and removal of additional memory modules. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information. User's Manual 2-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 58
antenna (Not shown) 14. Bluetooth antenna (Not shown) * Depending on the model you purchased Figure 2-5 The front of the computer with the display open User's Manual 2-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 59
, run applications and access utilities. Display hinge The display hinge allows the display panel to be position at a variety of easy-to-view angles. User's Manual 2-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 60
a Web Camera. The Web Camera LED glows when the Web Camera is operating. Please remove the protective plastic-film before using the Web Camera. User's Manual 2-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 61
Press this button to advance to the next track, chapter or data. Mute button Press this button to turn the sound on and off. User's Manual 2-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 62
the ODD is loading a CD or DVD disc. The Bridge media slot indicator glows green when the computer is accessing the Bridge media slot. User's Manual 2-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 63
right side of the keyboard. When switched off, the keys alternate commands will be enabled. Please refer to Chapter 5, The Keyboard for more information. User's Manual 2-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 64
East 3 South East Asia, East Asia 4 Australia, New Zealand, Pacific Islands, Central America, South America, Caribbean 5 Russia, Indian Subcontinent, Africa, North Korea, Mongolia 6 China User's Manual 2-14 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 65
be written only once. The recorded data cannot be erased or changed. ■ BD-RE, BD-RE(DL) discs can be recorded more than once. User's Manual 2-15 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 66
) DVD+R DL write 4 speed (maximum) DVD-RAM write 5 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 16 speed (maximum, Ultra-speed media) User's Manual 2-16 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 67
) DVD-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 24 speed (maximum, Ultra-speed media) User's Manual 2-17 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 68
other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. User's Manual 2-18 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 69
installing the battery pack. ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 70
47 or 63 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes. User's Manual 3-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 71
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 72
the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User's Manual 3-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 73
3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. User's Manual 3-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 74
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 3-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 75
up for the first time The Windows 7 Welcome Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully. User - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 76
Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 77
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 3-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 78
input or hardware access for the time period set by the System Sleep Mode feature. ■ Allows the use of the panel power off feature. User's Manual 3-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 79
function under the following conditions: ■ Power is turned back on immediately after shutting down. ■ Memory circuits are exposed to static electricity or electrical noise. User's Manual 3-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 80
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the on-screen menu. 1. Turn off the computer - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 81
with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and allow it to load title you wish to copy, and then click the Create button. User's Manual 3-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 82
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 3-14 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 83
section in Chapter 7, HW Setup and Passwords for further information. 4. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/utilities from following place. To open the setup files, Click Start - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 84
in the direction you want the on-screen pointer to go. 1 2 1. Touch Pad 2. Touch Pad buttons Figure 4-1 Touch Pad and Touch Pad control buttons User's Manual 4-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 85
on which you have clicked is scrollable. If you still have problems, check your Scrolling Region settings. Pinch Zoom (Pinch) The Pinch functions that a scroll wheel performs on standard Windows applications that support CTRL-SCROLL WHEEL zoom functionality. To enable this feature, select Manual 4-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 86
4-4 to 4-6. 1. When the computer's power is on, press the eject button to open the disc tray slightly. 1. Eject button a Figure 4-2 Pressing the eject button User's Manual 4-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 87
Operating Basics 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-3 Pulling the disc tray open 3. Lay the CD/DVD/BD, label side up, in the disc tray. Figure 4-4 Inserting a CD/DVD/BD User's Manual 4-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 88
has opened slightly, you should wait for a moment to ensure the CD/DVD/BD media has stopped spinning before you fully open the tray. User's Manual 4-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 89
a slender object such as a straightened paper clip about 15mm into the eject hole just to the right of the drive's eject button. a 1. Eject hole Figure 4-6 Manual release with the eject hole You must ensure that you turn off the power before you use the eject hole. If the CD/DVD/BD - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 90
with this computer. Corel DVD MovieFactory can be used to write files in video format. TOSHIBA Disc Creator can be used to write data. User's Manual 4-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 91
you write or rewrite to any of the media supported by the DVD Super Multi drive or BD drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so KAGAKU MEDIA CO., LTD. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. User's Manual 4-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 92
Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media) Hitachi Maxell,Ltd. (for 3x and 5x speed media) User's Manual 4-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 93
Disc for Version 2.0, Version 2.1 or Version 2.2) Panasonic CO., LTD. (for 3x and 5x speed media) Hitachi Maxell,Ltd. (for 3x and 5x speed media) User's Manual 4-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 94
. (for 3x and 5x speed media) Hitachi Maxell,Ltd. (for 3x and 5x speed media) BD-R: Panasonic CO., LTD. BD-R(DL): Panasonic CO., LTD. User's Manual 4-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 95
. Therefore, in these circumstance, even if you write only a small amount of data, it might take additional time to fill in the dummy data. User's Manual 4-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 96
card, miniSD/microSD Card, PC Card, Memory Stick/Memory Stick PRO, MultiMediaCard, USB device, external monitor, or an optical digital device or BD drive. User's Manual 4-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 97
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies up using the 'Disc Backup' function of TOSHIBA Disc Creator. User's Manual 4-14 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 98
2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs data written to a CD-RW, DVD-RW or DVD+RW disc. User's Manual 4-15 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 99
more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. ■ Opening the TOSHIBA Disc Creator Manual Start → All Programs → TOSHIBA → CD&DVD Applications → Disc Creator Help How to make a Labelflash DVD Simplified steps for making a Labelflash DVD - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 100
learn more about Corel DVD MovieFactory® Please refer to the Help and Manual files for additional DVD MovieFactory information. Opening the DVD MovieFactory Manual Start → All Programs → DVD MovieFactory for TOSHIBA → DVD MovieFactory User Manual How to make a Blu-ray disc Movie 1. Click Start → All - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 101
software like a screen saver because it can put a heavy load on the CPU. ■ There is no support for mp3 decode and encode. 2. Before recording the video to DVD: ■ When you record DVD disc, disc cannot be written in VR format. ■ There is no support to output VCD and SVCD formats. User's Manual 4-18 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 102
Disc: ■ There is no support to record on DVD-R/+R disc ■ There is no support to record DVD+VR format by HDV ■ HDV support is limited to burn DVD-Video only ■ DVD-VR format is not supported to add Menu 4. About to Hibernation or Sleep Mode when running the "TOSHIBA DVD PLAYER". User's Manual 4-19 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 103
screen resolution while running the "TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER 1. "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. 2. The "TOSHIBA DVD PLAYER" does not have a parental to change the audio track will also change the subtitle track. User's Manual 4-20 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 104
DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in "TOSHIBA DVD -ray Disc playback only. DVD playback is not supported. Please use "TOSHIBA DVD PLAYER" for DVD playback information on these items refer to instructions included with content or contact the - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 105
display or TV using "WinDVD BD for TOSHIBA", output devices like display or TV which have RGB or HDCP supported HDMI port. ■ The Blu-ray disc movie can be played only with internal LCD display or external devices connected keep them clean. 2. Do not bend the CD's, DVD's and BD's. User's Manual 4-22 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 106
your floppy diskettes. In view of this you should keep your floppy diskettes away from speakers, radios, televisions and other sources of magnetic fields. User's Manual 4-23 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 107
input device. It should be selected when using the computer's internal microphone or an external microphone connected to the Microphone jack to record sound. User's Manual 4-24 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 108
. The effective pixel count for this web camera is 0.3 million or 1.0 million (0.3M maximum photograph size: 640X480 pixels; 1M maximum photograph size: 1280X800 pixels). User's Manual 4-25 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 109
" to more than "800x600" will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording. User's Manual 4-26 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 110
Record. Open Capture Settings dialog box. Chooses from the Basic tab to select photo and video saving location, select Capture Format and Video Quality. User's Manual 4-27 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 111
, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. User's Manual 4-28 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 112
not wish to practice, click on the Skip button in the Registration screen. 3. Click the Next button to start the guide. 4. First, take a picture while moving your neck slightly to the left and right. 5. Now take a picture all fields. When you have finished it, click Next button. User's Manual 4-29 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 113
4 will be faded in and placed over one another. ■ If an error occurs during authentication, you will be returned to the Select Tiles screen. User's Manual 4-30 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 114
a modem. ■ This information is applicable to the models equipped with a built-in modem. ■ Some models are equipped with a modem jack or FM antenna port. User's Manual 4-31 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 115
Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to box will be displayed automatically after you have selected a region. User's Manual 4-32 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 116
below: 1. Plug the end of the modular cable into the computer's modem jack. 2. Plug the other end of the modular cable into a telephone jack. User's Manual Figure 4-10 Connecting the internal modem 4-33 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 117
pull it out from within the computer. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. Some models are equipped with both Wireless LAN and transmission speed will be lower than the theoretical maximum speed. User's Manual 4-34 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 118
security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy. User's Manual 4-35 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 119
on this BluetoothTM Stack. 2. Multi-user considerations: ■ On Windows® 7, the use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into Adapters, and right click the wireless device then choose Enable. User's Manual 4-36 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 120
device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Please be sure to use new network name. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN cable. User's Manual 4-37 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 121
LAN, the LAN Active indicator glows yellow. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows. User's Manual 4-38 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 122
disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. ■ Clean 's Manual 4-39 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 123
a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk/disc activity has ended subject the computer to impact or shock - a failure to follow this instruction could result in damage to the computer, computer failure or loss of data Manual 4-40 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 124
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 125
an enhanced keyboard Figure 5-1 A 104-key enhanced keyboard layout This computer's keyboard is designed to provide all the features of the 104key enhanced keyboard. User's Manual 5-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 126
mode. Output: Pressing FN + F5 changes the active display device. Brightness (Down): Pressing FN + F6 decreases the computer's display panel brightness in individual steps. User's Manual 5-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 127
+ 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the Accessibility utility, click Start J All Programs J TOSHIBA J Utilities J Accessibility. User's Manual 5-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 128
down ALT + FN. 2. Type the ASCII code of the character you require. 3. Release ALT + FN - the ASCII character will appear on the display screen. User's Manual 5-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 129
(no operation) • LED: Battery green DC IN green • Quick charge • LED: Battery amber DC IN green • No charge • LED: Battery off DC IN green User's Manual 6-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 130
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 6-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 131
pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the battery. You can purchase additional battery packs for extended use of the computer away from an AC power source - although you should not - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 132
RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose the above actions, please contact your TOSHIBA service representative. User's Manual 6-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 133
in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the battery is securely installed in the computer before attempting to charge the battery - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 134
DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the Battery indicator glows green. User's Manual 6-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 135
of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. User's Manual 6-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 136
use the computer for more than eight hours, disconnect the AC adaptor. ■ Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 6-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 137
display panel and turn the computer upside down. 5. Slide the battery safety lock towards the release ( ) position to make the battery release latch movable. User's Manual Figure 6-1 Releasing the battery pack (1) 6-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 138
battery pack is securely in place and the battery safety lock (2) is in its position. 1 2 Figure 6-3 Securing the battery pack 3. Turn your computer over. User's Manual 6-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 139
for general users. Starting the computer by password If you have already registered a password, there is one way to start the computer: ■ Enter the password manually. The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode. User - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 140
Power and Power-up Modes To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Down Mode. If the panel power off function is enabled and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 141
Power and Power-up Modes System auto off This feature turns the system off automatically if it is not used for a set duration. The system shuts down in sleep mode or hibernation mode. User's Manual 6-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 142
the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. General User's Manual 7-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 143
Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 144
allows you to set conditions for the Power Button and/or the other buttons. Enabled Enables the function button Disabled Disables the function button User's Manual 7-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 145
the Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard an optional memory module while Wake-up on LAN is enabled. User's Manual 7-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 146
work with maximum performance. (Default) Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this causes performance down. User's Manual 7-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 147
■ Battery packs ■ Universal AC Adaptor ■ Battery Charger Peripheral devices ■ Hard disk drive pack ■ USB floppy diskette drive ■ eSATA ■ External monitor ■ HDMI Other ■ Security lock User's Manual 8-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 148
either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI interface that supports the reading and writing of data at a theoretical maximum rate of 132 in Windows in order to ensure that it is correct. User's Manual 8-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 149
6. Re-insert the Dummy card into the PC Card slot. When you do not use a PC Card, please be sure to insert a Dummy card. User's Manual 8-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 150
damage and fire, possibly resulting in serious injury. ■ This Bridge media slot supports the following memory media: ■ Secure Digital (SD) Card (SD memory card that all memory media will operate properly. ■ The slot does not support cF or SmartMedia cards, or Magic Gate functions. Secure Digital (SD - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 151
a device such as digital camera or digital audio player that uses the SD/SDHC memory cards, not with the format command provided within Windows. User's Manual 8-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 152
the incompatible module(s). Use a # 0-point Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. User's Manual 8-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 153
insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. User's Manual 8-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 154
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 5. Seat the memory module cover in place and secure it with one screw. Take care to ensure it, Start → Control Panel → System and Security → System icon. User's Manual 8-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 155
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 6. Seat the memory module cover in place and secure it with one screw. Take care to ensure that Ion battery packs without requiring the use of your computer. User's Manual 8-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 156
button or turn off the computer while the light is glowing. Doing so could destroy data and damage the floppy diskette or the drive. User's Manual 8-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 157
ten seconds for it to be recognized by the computer. Do not attempt to disconnect and reconnect the drive before this period has elapsed. User's Manual 8-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 158
. Make sure the connector is properly aligned with the socket.Do not try to force the connection, doing so can damage the connecting pins. User's Manual Figure 8-8 Connecting an eSATA cable to the eSATA/USB combo port 8-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 159
's eSATA/USB combo port. External monitor An external analog monitor can be connected to the computer's external monitor port, with the computer supporting WUXGA video mode. In order to connect a monitor, follow the steps as detailed below: 1. Turn the computer's power off. 2. Connect the monitor - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 160
will automatically recognize the monitor and determine whether it is a color or monochrome device. If you have problems on getting an image displayed on the correct monitor, you should use the FN + F5 hot key to Turn off the computer before disconnecting the external monitor. User's Manual 8-14 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 161
display output or Unplug/re-plug the HDMI cable. The sound output device and the display output device maybe changed automatically by the system. User's Manual 8-15 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 162
resolution. 2. Click the Advanced settings button. The Generic PnP Monitor and Mobile Intel® Arrandale Graphics Properties dialogue box opens. 3. Click the Graphics Properties button. User's Manual 8-16 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 163
Optional Devices 4. In the subsequent dialogue box, click Display J Multiple Displays and then set up your television and notebook displays. For ATI 1. Click Start J All Programs J Catalyst Control Center J CCC. User's Manual 8-17 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 164
2. Click Graphics and select Desktop & Displays. Optional Devices 3. Click the triangle icon on TV and select the display mode for TV. User's Manual 8-18 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 165
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect lock hole' and secure it in place. Figure 8-10 Security lock User's Manual 8-19 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 166
and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider. If you find you need to consult others, be prepared - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 167
in a permanent error log. This will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes the computer will give you clues that can help you - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 168
Troubleshooting Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot the following items: ■ Self test ■ Power Sources ■ Power-on Password User's Manual 9-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 169
Troubleshooting Self test While booting up the computer, self test is executed you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider. Overheating power down - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 170
Troubleshooting If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service provider. Computer shuts down This indicates a problem with the heat dispersal and DC IN indicator is system - you should - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 171
Troubleshooting Problem Battery doesn't power the computer at the end of its operating life, you should speak to your reseller, dealer or service provider. If you frequently recharge a partially charged battery, the battery might not charge to ] to set the time in [System Time]. User's Manual 9-6 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 172
you should contact your reseller, dealer or service provider. Internal display panel Apparent display panel problems may be related to the computer's setup this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the LCD screen - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 173
Troubleshooting Problem Problems above remain unresolved or other problems occur Procedure You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems the problem, contact your reseller, dealer or service provider. Manual 9-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 174
does not boot from hard disk drive Hard disk drive Problem Computer does not boot from hard disk drive Slow performance User's Manual Troubleshooting Procedure Check to see whether that is a floppy you are still unable to resolve the problem, contact your reseller, dealer or service provider. 9-9 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 175
Troubleshooting DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem hardware configuration may be causing a problem. Ensure that these configurations match DVD media that you are using - the drive supports the following: DVD: DVD-ROM, DVD-Video CD - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 176
Troubleshooting BD writer drive/BD Combo drive For further information, please refer to Chapter 4, Operating Basics. Problem configuration may be causing a problem. Ensure not that these configurations or BD media that you are using - the drive supports the following: BD: BD-ROM DVD: DVD-ROM, - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 177
Troubleshooting USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem problem problem. If you are still unable to resolve the problem, contact your reseller, dealer or service the problem - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 178
Troubleshooting SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory card, miniSD/ you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 179
the required file is actually on the MultiMediaCard that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Pointing device If you are using a USB mouse, you should also refer to both the USB device section in this - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 180
Troubleshooting Problem The mouse pointer moves too fast or too slow The reaction of Touch pad is either too the slider bar to adjust the sensitivity. 7. Click the OK button. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-15 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 181
Troubleshooting USB mouse Problem On-screen pointer does not respond to mouse operation refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-16 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 182
Troubleshooting USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-17 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 183
Troubleshooting Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem If you are still unable to resolve the problem, contact your reseller, dealer or service provider. amber twice, then green twice. - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 184
Troubleshooting Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-19 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 185
Troubleshooting External monitor Please also refer to Chapter 8, Optional Devices, and to the documentation supplied with your monitor for further information. Problem Procedure are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-20 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 186
Troubleshooting Modem This information is applicable to the models equipped with a built-in modem. Problem Procedure Communication software can't initialize modem Make sure . If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-21 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 187
is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-22 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 188
are still unable to resolve the problem, contact your reseller, dealer or service provider. If you turn the problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 189
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed , New Delhi - 110001 India The Rest of Europe Toshiba Europe GmbH Hammfelddamm 8 D-41460, Neuss, Deutschland User's Manual 9-24 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 190
documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. User's Manual 10-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 191
additional restrictions under "Environmental Conditions" in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing 64-bit processors are designed to take 64-bit operating system can address 4GB or more of system memory. User's Manual 10-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 192
and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. User's Manual 10-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 193
that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes. User's Manual 10-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 194
Appendixes Table of Contents Appendix A Specifications A-1 Appendix B Display Controller B-1 Appendix C V.90/V.92 C-1 Appendix D Wireless LAN D-1 Appendix E AC Power Cord and Connectors E-1 Appendix F TOSHIBA PC Health Monitor F-1 User's Manual Appendixes-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 195
% to 90% 0 to 10,000 meters Power Requirements AC adaptor Computer 100-240 volts AC 50 or 60 hertz (cycles per second) 19V DC User's Manual A-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 196
/ 56000 bps Fax 2400/4800/7200/9600/12000/14400 bps Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis User's Manual A-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 197
advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can also disable Windows Aero™ to help correct this situation. User's Manual B-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 198
is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) 92 Transmission speed From 56K (maximum) to 28Kbps (minimum) Reception only User's Manual C-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 199
on the error control method used. V42bis V.42 error control and V.42bis data compression V42 V.42 error control only NoEC No error control protocol User's Manual C-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 200
AT Command -V90=* -V90=0 -V90=1 V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect V.90 disabled V.90 enabled: automatic speed selection maximum modem speed(default) User's Manual C-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 201
the Wi-Fi Alliance. ■ Windows® Networking ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) ■ 54/48/36/24/18/9/6 Mb/s (Revision A and G) ■ 11/5.5/2/1 Mb/s (Revision B) User's Manual D-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 202
that may either absorb or reflect the radio signal. Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/regions , your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 203
use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual D-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 204
5500*3 5520*3 5540*3 5560*3 5580*3 5600*3 5620*3 5640*3 5660*3 5680*3 5700*3 5745*3 5765*3 5785*3 5805*3 Note US only*4 US only*4 US only*4 US only*4 User's Manual D-4 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 205
*1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. *3 These channels are available to A/B/G/N combo type only. *4 Available Area: US (USA, CANADA) only. User's Manual D-5 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 206
: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 90 or 264 VAC (depending on country/region's power standards) User's Manual E-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 207
handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for USA, Australia, Canada, United Kingdom, Europe, and China. User's Manual E-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 208
USA United Kingdom Australia Europe Canada China User's Manual E-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 209
your computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for Doing so will automatically delete all collected information from the HDD. User's Manual F-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 210
. Once the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program will begin monitoring system functions and collecting information. User's Manual F-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 211
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating FIR: fast infrared GB: gigabyte HDD: hard disk drive GPS: Global Positioning System User's Manual Glossary-1 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 212
a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller. User's Manual Glossary-2 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 213
function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 214
: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. User - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 215
VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a portion of the computer that interprets and executes instructions. CRT: Cathode Ray Tube. A vacuum when you or the program do not provide instructions. Also called a preset value. delete: To - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 216
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 217
related information; a file can contain data, programs, or both. firmware: A set of instructions built into the hardware which controls and directs a microprocessor°Øs activities. flash memory: Non-volatile other images, such as charts or graphs, to present information. User's Manual Glossary-7 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 218
In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or infrared serial data transfer at speeds of up to 4 Mbps. User's Manual Glossary-8 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 219
kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 220
. Output commonly indicates data 1) printed on paper, 2) displayed at a terminal, 3) sent through the serial port of internal modem, or 4) stored on some magnetic media. User's Manual Glossary-10 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 221
that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. use. TOSHIBA portable computers comply with Class B computing device regulations. User's Manual Glossary-11 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 222
is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF constant time interval between successive bits, characters or events. User's Manual Glossary-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 223
used to mean a Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-13 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 224
Bluetooth, 1-11, 4-35 Bluetooth Stack for Windows by Toshiba, 1-15 problems, 9-22 Bridge media slot, 1-10, 2-2, 8-4 indicator, 2-12 using, 8-4 C Cache memory, 1-3 Cleaning the computer, 4-39 Cooling vents, 2-2, 2-7 User's Manual D DC IN indicator, 2-12, 6-3 Display, 2-8 automatic power off, 1-12 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 225
Function keys F1 ... F12, 5-2 Hot keys, 5-3 problems, 9-7 Typewriter keys, 5-1 Windows special keys, 5-5 L connecting, 4-38 disconnecting, 4-39 jack, 2-3 problems, 9-22 M Media care, 4-22 CD/ problems, 9-14 P Password power on, 1-13 problems, 9-7 user, 6-11 PC Card, 1-10, 8-2 inserting, 8-2 problems - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 226
ConfigFree, 1-15 TOSHIBA Disc Creator, 1-15, 4-14 TOSHIBA PC Diagnostic Tool, 1-14 TOSHIBA support, 9-23 TOSHIBA Zooming Utility, 1-14 Touch Pad, 1-9 using, 4-1 U USB device, 1-9 problems, 9-17 USB floppy diskette drive, 8-10 problems, 9-12 using, 8-11 V Video RAM, 1-5 User's Manual Index-3 - Toshiba Satellite L550 PSLWJC-00F001 | Users Manual Canada; English - Page 227
W Web Camera, 1-10 Wireless communication, 4-34 Wireless communication switch, 2-1 Wireless LAN, 1-11, 4-34 problems, 9-22 User's Manual Index-4
TOSHIBA
Satellite L550/
Satellite Pro L550/
Satellite L550D/
Satellite Pro L550D series
User's Manual