Toshiba Satellite L950 PSKGGC Users Manual Canada; English
Toshiba Satellite L950 PSKGGC Manual
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Toshiba Satellite L950 PSKGGC manual content summary:
- Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 1
User's Manual Satellite L950/L950D/L955/L955D Satellite S955/S955D series - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 2
10 Disposing of the computer and the computer's batteries 1-11 Optical disc drive safety instructions 1-11 General Precautions 1-12 Information for Wireless Devices 1-14 Legal Footnotes 1-22 Messages on an External 3D Device 4-14 Wireless communications 4-19 LAN ...4-22 User's Manual ii - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 3
5-4 TOSHIBA Password utility 5-5 TOSHIBA System Settings 5-8 TOSHIBA Media Player by sMedio TrueLink 5-14 TOSHIBA PC Health Monitor 5-15 System Recovery 5-16 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-16 Index Glossary User's Manual iii - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. Regulatory Information FCC information FCC notice "Declaration of Conformity energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 6
case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the User's Manual 1-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-5 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 9
ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure. User's Manual 1-6 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 10
licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact [email protected]. OpenSSL License User's Manual 1-7 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 11
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY written by Tim Hudson ([email protected]). */ Original SSLeay License User's Manual 1-8 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 12
AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF User's Manual 1-9 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 13
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual 1-10 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 14
a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 15
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 16
. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 17
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 18
problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support where the risk of interference to other devices or services is perceived or identified as harmful. If you are instructions as described in the user documentation that User's Manual 1-15 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 19
authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area own premises. General authorization required for network and service supply. User's Manual 1-16 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 20
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual 1-17 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 21
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 22
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 23
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: RTL8723AE DSP Research, Inc. Approval Number: D111514003 User's Manual 1-20 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 24
Philippines Slovak Republic Switzerland Bulgaria Denmark Germany Iceland Italy Liechtenstein Monaco Poland Slovenia UK Canada Estonia Greece India Japan Lithuania Netherlands Portugal Spain USA User's Manual 1-21 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 25
, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 26
memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and pack, see the accessories information that is shipped with your computer. User's Manual 1-23 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 27
Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. User - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 28
hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 29
Personal Computer Battery pack (Is preinstalled in some computers) AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 30
on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 31
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 32
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 33
the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. User's Manual 2-5 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 34
1 1. Power button Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the License Terms carefully. User - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 35
For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Turning off the power The power can be turned off in one of the following modes, either Shut occurs and the computer does not respond to your keyboard commands. User's Manual 2-7 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 36
Sleep Mode according to the settings in the Power Options (to access it, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options). User's Manual 2-8 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 37
function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. User's Manual 2-9 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 38
of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is currently unavailable. 4. Select the Hibernate check box from Shutdown settings. User's Manual 2-10 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 39
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-11 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 40
is being correctly supplied from the AC power adaptor. Please refer to the Monitoring of power condition section for more information on this feature. User's Manual 3-1 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 41
1 2 3 1. DC IN 19V jack 3. Optical disc drive 2. Universal Serial Bus (USB 2.0) port* * Provided with some models. Product appearance depends on the model you purchased. User's Manual 3-2 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 42
drive. 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Right side The following figure shows the computer's right side. User's Manual 3-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 43
of a three-conductor mini jack for stereo microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and USB 2.0 devices. The port with the icon has Sleep and Charge function. User's Manual 3-4 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 44
connector HDMI cable. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE- 1. Battery pack Product appearance depends on the model you purchased. User's Manual 3-5 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 45
less than the installed memory modules. Refer to the Additional memory module section. Cooling vents The cooling vents help the processor to avoid overheating. User's Manual 3-6 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 46
equipped with the Wireless LAN/Bluetooth antennas. Some computers in this series are equipped with the Wireless WAN/WiMAX antennas. Legal Footnote (Wireless LAN) User's Manual 3-7 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 47
is intended to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section. User's Manual 3-8 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 48
previously working on. You can specify within the Power Options. To access it, click Desktop -> Desktop Assist > Control Panel -> System and Security -> Power Options. User's Manual 3-9 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 49
the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 50
any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit be disabled in the Intel® Graphics and Media Control Panel. User's Manual 3-11 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 51
is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. User's Manual 3-12 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 52
battery charge is low. The AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if No light Under any other conditions, the indicator does not light. User's Manual 3-13 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 53
-operating -20°C (-4°F) to 60°C (140°F) 10% to 90% (noncondensing) Wet-bulb temperature 29°C maximum Conditions Operating Altitude (from sea level) -60 to 3,000 meters User's Manual 3-14 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 54
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual 3-15 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 55
the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. User's Manual 3-16 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 56
USA UL approved Australia AS approved Canada CSA approved United Kingdom series BS approved Europe Approved by the appropriate agency China CCC approved User's Manual 3-17 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 57
any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers. Figure 4-1 Keypad indicators 2 1 1. CAPS LOCK indicator User's Manual 2. NUM LOCK indicator 4-1 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 58
device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses media playback. User's Manual 4-2 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 59
or the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Changes the display resolution. Some characters using their specific ASCII codes. 1. Hold down ALT key. User's Manual 4-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 60
and BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs discs. For precautions on writing to discs, refer to the Writing discs section. User's Manual 4-4 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 61
the spindle, flush with the spindle base. 5. Push the center of the disc tray to close it. Press gently until it locks into place. User's Manual 4-5 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 62
open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 4-7 Manual release with the eject hole 1. Eject hole Φ1.0mm 1 Turn off the power before you use the eject hole. If the disc is spinning when you - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 63
these instances data loss may occur. Important message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may find that the optical disc drive - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 64
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies ) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) User's Manual 4-8 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 65
format4 (Layer Jump Recording) cannot be read. When writing or rewriting Please observe the following points while you write or rewrite data to a media: User's Manual 4-9 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 66
VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video "the same as the factory default setting" (if applicable) or "ALL". User's Manual 4-10 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 67
Panel -> Appearance and Personalization -> Display -> Adjust resolution. However, video cannot be output to some external displays and televisions due to output or playback conditions. User's Manual 4-11 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 68
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 69
to disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. Make Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or Manual 4-13 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 70
Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 71
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 72
automatically. Depending on the video content, it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. User's Manual 4-16 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 73
function of the Player. Some functions cannot be used during 3D playback. In such cases, any buttons used for those functions may be disabled. User's Manual 4-17 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 74
either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only Side-by-Side and Interleave 3D video formats are supported. Not all files can be played. User's Manual 4-18 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 75
The computer's wireless communication function supports some wireless communication devices. Only some medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always point design and User's Manual 4-19 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 76
local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio User's Manual 4-20 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 77
security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. User's Manual 4-21 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 78
LAN series The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. User's Manual 4-22 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 79
is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use drive, although for safety sake, it is best to also save your data manually. Real Time Clock (RTC) battery The Real Time Clock (RTC) battery - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 80
Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual by your dealer or by a TOSHIBA service representative. The battery can explode if - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 81
as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. User's Manual 4-25 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 82
you store your programs and data. Whether you close the display panel when you are not using the keyboard - closing the display saves power. User's Manual 4-26 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 83
for more than one month, remove the battery pack from the computer. Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 4-27 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 84
. 6. Slide and hold the battery release latch to disengage the battery pack and then remove it from the computer. Figure 4-9 Releasing the battery pack -1 3 3 1 1 2 2 User's Manual 4-28 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 85
a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. User's Manual 4-29 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 86
the memory module cover in place - please note that the screw is attached to the cover in order to prevent it from being lost. User's Manual 4-30 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 87
series 6. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-11 Removing the memory module cover 2 1 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-31 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 88
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Align the grooves along the edges of the memory module with the locking tabs on the connector and insert left and right hand edges - the edges with the grooves in. User's Manual 4-32 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 89
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 4-33 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 90
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-14 Removing the memory module 1 1 1. Latches Product appearance depends on the model you computer damage and fire, possibly resulting in serious injury. User's Manual 4-34 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 91
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-15 Examples of memory media Secure Digital (SD) Card microSD card , 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB 4GB, 8GB, 16GB, 32GB User's Manual 4-35 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 92
low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 93
lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn Touch Pad control button. 3. Grasp the media and remove it. User's Manual 4-37 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 94
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 95
In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 96
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect the security cable with the lock slot and secure it in place. User's Manual 4-40 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 97
headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application. User's Manual 4-41 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 98
output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab. User's Manual 4-42 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 99
display, lowering it until the screen is displayed properly. Computer Handling This section explains computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. User - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 100
should get the computer inspected by an authorized service provider in order to assess the scope of when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity or shock - a failure to follow this instruction could result in damage to computer, computer Manual 4-44 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 101
level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 4-45 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 102
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 103
a local library/home network/SkyDrive. To access it, click the Media Player icon on the Start screen. For details, please refer to the Tutorial. User's Manual 5-2 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 104
data protection law. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors all the software listed above depending on the model you purchased. User's Manual 5-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 105
the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. User's Manual 5-4 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 106
function are different from the Windows password. User Password To start the utility, click the following items: Desktop -> Desktop Assist -> Tools & Utilities -> User Password User's Manual 5-5 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 107
then press ENTER to accept the changes. The computer will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. User's Manual 5-6 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 108
general users. Starting the computer by password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode, not in Sleep mode and Restart. To enter - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 109
This window displays the installed BIOS version, date and EC version. Set all settings to default Return all values to the factory default settings. User's Manual 5-8 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 110
DC5V) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the slider , USB bus power (DC5V) supply may be stopped for safety reasons. User's Manual 5-9 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 111
computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio display settings for either the internal display or an external monitor. User's Manual 5-10 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 112
does not load the Boot menu, please refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. User - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 113
. The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 114
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Disabled Enables Wake-up on LAN from shutdown. Disables Wake-up on LAN from shutdown. Built-in LAN This - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 115
. However, some files may not be able to play back normally. TOSHIBA Media Player can only support resolution higher than 1280x800. It is recommended that the AC adaptor be connected while TOSHIBA Media Player is the screen. 3. Select a folder icon or date icon for playback. User's Manual 5-14 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 116
explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 117
following methods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. Click the the program are detected. Follow the instructions displayed on screen in the message. System Recovery Options in the event of a problem. You can also create recovery media and Manual 5-16 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 118
media may not be compatible with the optical disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data it. To perform this restoration, follow the steps below: User's Manual 5-17 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 119
displayed from which you should follow the on-screen instructions. If your computer does not load the Boot menu, please refer to the Troubleshooting section. When drivers/utilities are installed, you can setup Creator can not be launched because there is no recovery partition." User's Manual 5-18 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 120
a problem. Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. Click the Settings charm and click Changing PC settings. 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. User's Manual - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 121
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 122
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 123
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and is glowing, the computer is connected to a live external power source. User's Manual 6-3 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 124
instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems with any one having the ability to produce apparent power problems. Overheating power down If the processor's temperature reaches an - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 125
quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Monitoring of power condition section for further information. Problem Procedure AC adaptor doesn - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 126
series Problem Procedure Battery doesn't charge when the believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged plan in the Power Options. User's Manual 6-6 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 127
Problem computer will restart. Keyboard Keyboard problems can be caused by the section for further information. Problem Procedure Output to screen is Support. Internal display panel Apparent computer's display panel problems , for further information. Problem Procedure No display Press the - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 128
series Problem Markings the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem Procedure to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 129
Problem further information, please refer to Operating Basics. Problem Procedure Memory media card error occurs Remove the it is firmly connected. If the problem persists, then you should refer to are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 130
series Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Desktop -> Desktop Assist -> Control - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 131
series USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 132
and Charge function For more information and settings, please refer to the Sleep and Charge section. Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. the setting to disable the function and stop using this function. User's Manual 6-12 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 133
is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Increase or decrease volume. Check Manual 6-13 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 134
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 135
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-15 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 136
the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-16 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 137
series If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 138
clock 3-10, 4-23 save mode 5-4 types 4-23 Battery pack replacing 4-28 Bluetooth problems 6-16 Boot Priority 5-11 C Cleaning the computer 4-43 Cooling vents 3-5, 3-6, 3-9 D DC IN indicator 3-1 User's Manual DC IN/Battery indicator Display automatic power off 5-4 hinges 3-9 opening 2-5 screen - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 139
keys F1...F12 4-2 problems 6-7 Windows special keys 4-3 L LAN cable types 4-22 connecting 4-22 problems 6-15 M Memory turning off 2-7 turning on 2-6 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-16 Sound system 6-13 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6-11 USB - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 140
LAN 6-16 R Recovery hard disk drive 5-19 Recovery Media 5-17 Restarting the computer 2-7 S series W Web Camera 3-8 Wireless communication 4-19 Wireless LAN problems 6-16 SD/SDHC/SDXC Card formatting 4-36 note 4-35 Security lock 4-40 Sleep Mode setting 2-8 System automatic 5-4 Sound system - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 141
series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request KB: kilobyte User's Manual Glossary-1 - Toshiba Satellite L950 PSKGGC | Users Manual Canada; English - Page 142
array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array series User's Manual Glossary-2
User's Manual
Satellite L950/L950D/L955/L955D
Satellite S955/S955D
series