Toshiba Satellite M300 PSMDCC Users Manual Canada; English
Toshiba Satellite M300 PSMDCC Manual
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- Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 1
TOSHIBA Satellite M300/M300D/ L310/L310D Satellite Pro M300/M300D/ L310/L310D Portable Personal Computer User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 2
of profits or providing these to the public. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite M300/M300D/L310/L310D, Satellite Pro M300/M300D/L310/ L310D Series Portable Personal Computer at the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 3
trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation. DVD MovieFactory is a trademarks of Ulead above may be used in this manual. Safety Instructions Use the following safety guidelines to help protect yourself and your computer. User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 4
the skin could cause discomfort or, eventually, a burn. ■ Do not attempt to service the computer yourself. Always follow installation instructions closely. ■ Do not carry a battery in your pocket, purse, or other container up the computer for work, place it on a level surface. iv User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 5
in accordance with the instructions, may cause harmful interference peripherals or peripherals not recommended by TOSHIBA is likely to result in not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user Contact Address: Telephone: TOSHIBA America Information Systems, - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 6
the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class B Information Canadian Regulatory Information (Canada les exgences du Règlement sur le matériel brouileur du Canada. vi User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 7
on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function User's Manual vii - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 8
. If you are experiencing problems with the Black Listed code service is subject to state tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request. viii User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 9
necessary to maintain uninterrupted service. If problems arise If any of your problem and informed of your right to file a complaint with the FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Manual ix - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 10
Instructions for IC compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be inspection authority, or electrician, as appropriate. 2. The user manual of analog equipment must contain the equipment's Ringer Equivalence - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 11
no permit in force for this equipment and the Telecoms Act 1991 prescribes a penalty of $12,000 for the connection of non-permitted equipment. User's Manual xi - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 12
shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30 seconds between 90 ms) ATX2 (Dial tone detect, but not (U.S.A.) call progress detect) xii User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 13
compatible with Telecom Distinctive Alert cadences and services such as FaxAbility. NOTE THAT FAULT number of Telepermit labels subject to the general instructions on format, size and color on the attached at all times as proof to purchasers and service personnel that the product is able to be - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 14
please contact your local city office, your household waste disposal service or the shop where you purchased the product. This symbol the ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency's (EPA) Energy User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 15
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 16
A LASER SYSTEM TO ENSURE PROPER USE OF THIS PRODUCT, PLEASE READ THIS INSTRUCTION MANUAL CAREFULLY AND RETAINFOR FUTURE REFERENCE. SHOULD THE UNIT EVER REQUIRE MAINTENANCE, CONTACT AN AUTHORIZED SERVICE LOCATION-SEE SERVICE PROCEDURE. ■ USE OF CONTROLS OR ADJUSTMENTS OR THE PERFORMANCE OF PROCEDURES - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 17
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 18
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 19
instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 20
vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEUERUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 21
the vicinity of the leak. ■ Use only the power cord indicated in this manual. ■ Replace only with the same or equivalent type battery recommended by the manufacturer. ■ Dispose of used batteries according to the manufacturer's instructions. Use only the battery pack that came with the computer or an - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 22
xxii User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 23
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and heat, cold, or humidity. ■ Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 24
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 25
of Contents Preface Manual contents xxxi Conventions xxxii Abbreviations xxxii Icons xxxii Keys xxxii Key operation xxxiii Display xxxiii Messages xxxiii Chapter 1 Introduction Equipment checklist 1-1 Hardware 1-1 Software 1-2 Features 1-3 Special features 1-10 TOSHIBA Value Added - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 26
Sleep and Charge function 4-9 How to enable/disable USB sleep and charge function 4-10 Using the Web Camera 4-11 Using the software 4-11 xxvi User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 27
to Delete the Face Recognition Data 4-15 How to launch the help file 4-16 Windows Logon via TOSHIBA Face Recognition 4-16 AUTO Mode Login screen 4-16 1:1 Mode Login screen 4-17 Using the optical disc 4-35 Wireless communications 4-35 Wireless LAN 4-36 Security 4-36 User's Manual xxvii - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 28
Bluetooth Stack for Windows by TOSHIBA (depends on the model purchased 4-37 Wireless communication switch 4-37 Wireless activity LED 4-37 LAN 4-38 LAN cable types 4- pack 6-12 Installing the battery pack 6-13 Starting the computer by password 6-13 Power-up modes 6-14 xxviii User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 29
8-15 Security lock 8-15 Chapter 9 Troubleshooting Problem solving process 9-1 Preliminary checklist 9-2 Analyzing the problem 9-2 Hardware and system checklist 9-3 System start-up 9-3 Self test 9-4 Power 9-4 Disposing of PC and PC batteries 9-6 Real Time Clock 9-7 User's Manual xxix - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 30
Memory expansion 9-17 Sound system 9-17 Monitor 9-18 Modem 9-18 LAN 9-19 Wireless LAN 9-19 Fingerprint Sensor 9-20 ExpressCard 9-20 TOSHIBA support 9-21 Before you call 9-21 Where to write 9-21 Appendix A Specifications Appendix B Display Controller Appendix C Wireless LAN Appendix D AC - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 31
. This manual tells you how to set up and begin using your TOSHIBA Satellite M300/M300D/L310/L310D, Satellite Pro M300/M300D/L310/ L310D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. If - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 32
Operating Basics, includes instructions on using the Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some you to the information contained in this manual. Conventions This manual uses the following formats to describe, - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 33
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 34
Preface xxxiv User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 35
manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use. Hardware Check to make sure you have all the following items: ■ TOSHIBA Satellite M300/M300D - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 36
/L310D, Satellite Pro M300/M300D/ L310/L310D Series Personal Computer User Information Guide ■ Microsoft® Windows Vista™ manual package (Provided with some models) ■ International Limited Warranty (ILW) Instruction (This instruction is included only with computers sold in ILW supported areas.) If - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 37
main system memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other Mobility Radeon™ HD 3470 model: External 64/128/256 MB. User's Manual 1-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 38
) ■ 120GB ■ 160GB ■ 200GB ■ 250GB ■ 320GB Computers in this series are configured with a fixed optical media drive. The available optical media drives are described below. 1-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 39
writes CD-R at up to 24 speed and CD-RW at up to 24 speed. See Chapter 4, Operating Basics, for details. For reading, this drive supports the following formats as the DVD-ROM drive. ■ CD-DA ■ CD-Text ■ CD-ROM Mode 1, Mode 2 ■ CD-ROM XA Mode 2 (Form1, Form2) ■ CD-G (Audio CD - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 40
and DVD-R(DL) discs at maximun 6 speed and DVD-RAM discs at maximum 5 speed. It supports the following formats: ■ DVD-ROM ■ DVD-Video ■ DVD-R ■ DVD-RW ■ DVD+R ■ CD only) ■ Addressing Method 2 Display The computer's LCD panel supports high-resolution video graphics. The screen can be set at a wide - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 41
and Modes for more information. Keyboard Built-In Pointing Device TOSHIBA Vista keyboard, 86 keys or 87 keys, compatible with IBM the USB 1.1 standard. (The ports also support USB 1.1.) eSATA/USB combo eSATA/USB combo port supports the USB 2.0 port and the eSATA function. .) User's Manual 1-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 42
a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces. Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO and xD Picture card. Web Camera Record connection of a three-conductor mini jack for monaural microphone input. 1-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 43
The computer has a modem jack for connection to a telephone line. Both V.90 and V.92 are supported only in the USA, Canada. V.90 is available in other regions. (Provided with some models) The Encryption Standard (AES) data encryption, based on 128 bit encryption algorithm. User's Manual 1-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 44
Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the keyboard. Refer to the Keypad overlay section in Chapter 5, The Keyboard, for instructions on using the keypad overlay. The hot key function Fn + F1 blanks . 1-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 45
maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off. User's Manual 1-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 46
the computer. TOSHIBA Power Saver TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Flash Cards TOSHIBA Components Common Driver TOSHIBA Accessibility TOSHIBA Button Support TOSHIBA Power Saver provides computer. The starting application from the button can be changed. 1-12 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 47
manual, help files or readme.txt files. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services DVD mode. Ulead DVD MovieFactory® for TOSHIBA You can edit digital video and make a DVD-Video and support Labelflash™ function. *1 Click , Control - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 48
DVD-RAM Utility has a Physical Format function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc Creator setup module. To run TOSHIBA DVD-RAM Utility, click , select All Programs, TOSHIBA, CD&DVD Applications, and then click DVD-RAM Utility. 1-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 49
problems and create profiles for easy switching between location and communication networks. To run ConfigFree, click , select All Programs, TOSHIBA, Networking and then click ConfigFree. TOSHIBA Face Recognition TOSHIBA Mobility Center. Installing the "TOSHIBA Extended Tiles for Windows Mobility - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 50
PC2-5300 or PC2-6400* compatible DDRII memory modules. See your TOSHIBA dealer for details. * The availability of DDRII depends on the model Battery pack AC Adaptor An additional battery pack can be purchased from your TOSHIBA dealer. Use it as a spare to increase your computer operating time. If - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 51
display closed Multiple Digital Media Card Slot LED Multiple Digital Media Card Slot Wireless Communication Switch Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO and xD Picture card The . It will stop glowing when the wireless communication function is off. User's Manual 2-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 52
Card Slot LED Multiple Digital Media Card Slot LED lights up when the Multiple Digital Media Card Slot is accessed. (Provided with some models) 2-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 53
based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/34 and ExpressCard/54 types are supported. Do not block the cooling vents. Also ensure that foreign objects are kept out of the vents as items such as pins or similar objects, - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 54
have USB Sleep and Charge function. eSATA/USB combo eSATA/USB combo port supports the USB 2.0 port and the eSATA function. Microphone Jack A 3.5 mm becomes inexplicably locked or stops responding press this button to force a manual ejection of the ODD tray. Eject Button Press this button to - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 55
The Grand Tour LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, that comes with the computer. Using the wrong adaptor can damage your computer. User's Manual 2-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 56
6, Power and Power-Up Modes. Cooling Vents Cooling vents help prevent the CPU from overheating. Hard Disk Cover This cover protects the hard disk. 2-6 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 57
web camera is working or not. (Provided with some models) Take your picture or send your image to web contacts. (Provided with some models) User's Manual 2-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 58
that allows for playing of CDs or DVDs. The application that is launched differs by model: Windows Media Player/TOSHIBA DVD PLAYER. Press this button to begin playing an audio CD, a DVD movie or digital audio file. centre of the palm rest is used to control the on-screen pointer. 2-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 59
of writable CD/DVD discs. Check the specifications of your drive for the type of discs it can write. Refer to Chapter 4, Operating Basics. User's Manual 2-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 60
record data to writable CD/DVDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. 2-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 61
) DVD-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 16 speed (maximum, Ultra-speed media) User's Manual 2-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 62
have a different voltage which could cause damage to your computer, computer failure and/or possible data loss. TOSHIBA assumes no liability for any damage, computer failure and/or data loss caused by use of an incompatible adaptor and smoke or even result in fire or rupture. 2-12 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 63
Windows Media Player / DVD Video Player. Decreases the computer's display panel brightness in individual steps. Increases the computer's display panel brightness in individual steps. User's Manual 2-13 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 64
Play/Pause Moves the media (video, DVD, music, and so on) backwards. Plays the selected media. This button also acts as a pause button. 2-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 65
remote controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the remote controller Point the remote controller at 15degrees vertically of perpendicular to the infrared receiver window. User's Manual 2-15 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 66
is dirty. ■ When other computers which use an infrared remote controller are used near to your computer. ■ When a low battery condition is present. 2-16 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 67
depending on the type of the remote controller. Check the type and then install or remove the batteries as instructed. Store the battery for the remote controller beyond the reach of children. If a child swallows a battery is available. Other types or battery should not be used. User's Manual 2-17 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 68
correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones. 2-18 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 69
the slim size remote controller slightly to make it stretch out. 2. Grasp the slim size remote controller and pull it out from the slot. User's Manual 2-19 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 70
The Grand Tour 2-20 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 71
information to get you started using your computer. It covers the following topics: Be sure also to read the Instruction Manual for Safety and Comfort. This guide, which is included with the computer, explains product liability. ■ Installing the battery pack ■ Connecting the AC adaptor ■ Opening the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 72
of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer. Or you may get injured Chapter 6, Power and Power-Up Modes, for removing the battery pack. 3-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 73
is compatible. Use of any incompatible adaptor could damage your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 74
. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Opening the display 3-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 75
the Microsoft® Windows Vista™ Startup Screen Logo. Follow the on-screen directions. Be sure to read the Windows End User License Agreement display carefully. User's Manual 3-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 76
the computer from automatically entering Sleep Mode, disable Sleep Mode in the Power Options. That action, however, will nullify the computer's Energy Star compliance. 3-6 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 77
the computer on battery power, you can lengthen the operating time by turning it off into Hibernation Mode, as Sleep Mode consumes more power. User's Manual 3-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 78
the contents of memory to the HDD. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is located in the power management button . 3. From the pull down menu, select Hibernate. 3-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 79
five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning it on again with the power button. User's Manual 3-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 80
. You can see the more information about "Startup Repair" in "Windows Help and Support" content. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer. 2. While holding the F8 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 81
change, delete or add partitions in a manner other than specified in the manual. Otherwise, space for software may be destroyed. In addition, if you use When "TOSHIBA Leading Innovation >>>" appears, release the 0 (zero) key on the keyboard. 3. A menu appears. Follow the on-screen instructions. You - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 82
computer's power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower 7, HW Setup. 4. A menu appears. Follow the on-screen instructions. When you removed pre-installed drivers/ utilities or when installing, you - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 83
text or graphics designated by the pointer. Press the right button to display a menu or other function depending on the software you are using. User's Manual 4-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 84
User Password and Hard Disk Password when booting up the computer. To "swipe" refers to the action of reading a fingerprint using the fingerprint sensor. 4-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 85
. ■ When fingerprint reading is not successful: There is a possibility of authentication failures if the finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe. User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 86
to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. ■ Do not scratch or poke the sensor with your nails or or fatter, the recognition success rate may be lowered. 4-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 87
user to user. ■ Toshiba does not guarantee that this fingerprint recognition technology will be error-free. ■ Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 88
swiping your finger. When you have finished practicing swiping your finger, click Next. 6. The Fingerprint Image Capture screen is displayed. Follow the onscreen instructions and use the same finger you have selected under the Control Center to swipe your finger with good images three times for the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 89
BACK SPACE key when the Fingerprint System Boot Authentication screen is displayed. This will switch the password input screen to the keyboard-based one. User's Manual 4-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 90
its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. ■ If you fail fingerprint more than five times, you must enter the User Password or Supervisor Password manually to start the computer. ■ When swiping, please do it slowly and - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 91
free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible Manual 4-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 92
set enable/disable USB sleep and charge function in HW setup Refer to the USB Sleep and Charge function in Chapter 7 HW Setup. 4-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 93
start when you turn on Windows Vista; if you need to restart it go to Start All Programs Camera Assistant Software Camera Assistant Software. User's Manual 4-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 94
, flicker rate, night mode and backlight compensation; in the Image tab change the color settings; in the Profiles tab change the lighting conditions. 4-12 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 95
It can also be used to issue voice commands to applications that support such functions. (Built-in microphone is provided with some models) for details on using the Master Volume panel. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 96
follow the steps as described below: 1. To launch this utility, click Start All Programs TOSHIBA Utilities TOSHIBA Face Recognition. ■ The Registration screen is displayed for a logged-in user whose face has not , click on the Skip button in the Registration screen. 4-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 97
while moving your neck down and up. ■ Click the Back button to practice the guide once more. 6. Click the Next button to start image-capturing process. Adjust the position Start All Programs TOSHIBA Utilities TOSHIBA Face Recognition. The Management screen is displayed. User's Manual 4-15 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 98
Start All Programs TOSHIBA Utilities TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes displayed, and will be logged in automatically to Windows. 4-16 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 99
the drive glows. Refer also to the Writing CD/DVD with the DVD Super Multi drive section for precautions on writing to CD/DVD. User's Manual 4-17 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 100
Operating Basics Loading discs To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. Eject Button Pressing the eject button 4-18 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 101
drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. Manual release with the eject hole 2. Grasp the drawer gently and pull until it is fully opened. User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 102
when the drawer is closed, the disc might be damaged. Also, the drawer might not open fully when you press the eject button. 4-20 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 103
use the eject hole. If the disc is spinning when you open the drawer, the disc could fly off the spindle and cause injury. User's Manual 4-21 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 104
either CD-R or CD-RW discs. The following applications for writing are supplied: TOSHIBA Disc Creator. CD-R discs can be written to only once. CD-RW discs write or rewrite to CD-R/RW disc, read and follow all setup and operating instructions in this section. If you fail to do so, the CD-RW/DVD-ROM - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 105
Hitachi Maxell Ltd. CD-RW: MITSUBISHI KAGAKU MEDIA CO., LTD Ricoh Co., Ltd. ■ TOSHIBA has confirmed the operation of CD-R and CD-RW media of the manufacturers above. Operation with software other than TOSHIBA Disc Creator has not been confirmed. Therefore, operation with other software cannot be - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 106
devices away from the computer. Disclaimer (CD-RW/DVD-ROM drive) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. Also, it is a good idea to make Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 107
Movie factory for TOSHIBA. Important message (DVD Super Multi drive) Before you write or rewrite to CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs, read and follow all setup and operating instructions in this section. or 2.2 Hitachi Maxell Ltd. Matsushita Electric Industrial Co., Ltd. User's Manual 4-25 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 108
discs. Do not use authoring discs. Only general use discs can be written to by a computer drive. ■ We can support only Format1 of DVD-R DL. Therefore you cannot do the additional writing. If your data is under 4.7GB, we suggest Writing is finished if you can eject DVD-RAM media. 4-26 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 109
from shared devices such as a LAN server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator is not recommended. When writing or rewriting Please observe/consider the following when you write or rewrite will be lost if there is a write error. User's Manual 4-27 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 110
unexpected writing or rewriting errors due to disc quality or problems with hardware devices. Also, it is a good idea to . 4. Click the OK button. When Using Ulead DVD MovieFactory for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD Print. 4-28 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 111
captured from a DV-Camcorder: 1. Click Æ All Programs Æ DVD MovieFactory for TOSHIBA Æ Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory. 2. Insert a DVD-RW or DVD+RW disc Please refer to the Help and Manual files for additional Ulead DVD MovieFactory information. User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 112
, DVD-Audio, mini DVD and Video CD functions are not supported in this version. ■ While recording video to DVD, please because it can put a heavy load on the CPU. ■ Do not support mp3 decode and encode. 2. Before recording the video to DVD ■ When support to output VCD and SVCD format. 4-30 User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 113
or similar cleaner. Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack. The internal modem does not support voice functions. All data and fax functions are supported. User's Manual 4-31 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 114
region, follow the steps below. 1. Click start, point to All Programs, TOSHIBA, Networking, and click Modem Region Select. Do not use the Country/Region mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 115
the modem. 1. Plug one end of the modular cable into the modem jack. 2. Plug the other end of the modular cable into a telephone jack. User's Manual 4-33 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 116
connector in the telephone jack and pull out the connector. 2. In the same way, pull the cable's other connector out of the computer. 4-34 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 117
antenna into the jack Select Start Æ All Programs Æ FM Tuner Utility to start FM software. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 118
resulting in serious injury. Follow the instruction of your medical device when using any available on all models. Where present, it supports the A,B, G and draft N standards but it of stored data. TOSHIBA strongly recommend the customer to enable the encryption function. ■ TOSHIBA is not liable - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 119
its Bluetooth functionality. Product Support: The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site http:// www.toshiba-europe.com/computers/tnt indicates the status of the wireless communication functions. User's Manual 4-37 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 120
preferred Network adaptor, then click the Enable button in the tool bar. LAN The computer has built-in support for Fast Ethernet LAN or Giga bit Ehternet LAN (depends on the model you purchased) This section describes . Press gently until you hear the latch click into place. 4-38 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 121
Check with your LAN administrator before disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer. ■ Be cleaner. Refer to Chapter 2, The Grand Tour, Left side. User's Manual 4-39 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 122
few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Make sure all disk activity has ended before power cable and wait until the PC cools down. Failure to follow this instruction could result in minor injury. ■ Always turn off the power when you Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 123
. ■ The Shift keys, the Tab key, and the BackSpace key perform the same function as their typewriter counterparts but also have special computer functions. User's Manual 5-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 124
to use keys that the keyboard does not have. Pressing the Fn key and one of the following keys simulates the enhanced keyboard's functions. 5-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 125
resolution for simultaneous mode is set to 1024x768. If you connect an RGB (Monitor) that is not 1024x768 resolution, change it in "Display Properties". User's Manual 5-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 126
Pad function. + Number Lock: Enables or disables the Number Lock function. + Scroll Lock: Enables or disables the Scroll Lock function. + Zoom: Changes the display resolution. + TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 127
the font size within one of the supported application windows. Before using Fn+1 and Fn+2, you must install the TOSHIBA Zooming Utility. The Utility only supports the following application windows: Microsoft Internet . This key has the same function as the secondary mouse button. User's Manual 5-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 128
try numeric data entry using the keys in the following figure. Press Fn + F11 again to turn off the overlay. The numeric keypad overlay 5-6 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 129
: 1. Hold down Alt + Fn. 2. Using the overlay keys, type the ASCII code. 3. Release Alt + Fn, and the ASCII character appears on the display screen. User's Manual 5-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 130
The Keyboard 5-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 131
• Operates • No charge • LED: Battery off Power off (no operation) • LED: Battery white/green • Quick charge • LED: Battery orange • No charge • LED: Battery off User's Manual 6-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 132
will go out. When the battery's temperature falls to a normal range, charge will resume. This occurs whether the computer's power is on or off. 6-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 133
as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 134
battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, so that the Real Time Clock battery is charged. Refer to Chapter 9 Troubleshooting, for details. If the following message is displayed on the LCD: ERROR - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 135
recommended that you switch the computer on and then leave it in this state so that the Real Time Clock battery can be charged. User's Manual 6-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 136
as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum to charge the battery pack in any manner other than that described in the User's manual. Never connect the battery pack to a plug socket or to an automobile's cigarette - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 137
heat, discoloration or deformation. Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure pack performance might deteriorate and the battery life might be shortened. User's Manual 6-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 138
the computer connected to an AC power source to charge the battery pack. Never attempt to charge the battery pack with any other charger. 6-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 139
will shorten battery life. At least once a month, run the computer on battery power until the battery is fully discharged, then recharge the battery. User's Manual 6-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 140
of the battery terminals. Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. 6-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 141
for an extended period, more than one month, remove the battery pack. ■ Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 6-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 142
unlock position - then slide the battery pack out of the computer. Battery pack Battery Release Latch Battery Pack Lock 6-12 Releasing the battery pack User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 143
as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the you must enter the password manually to start the computer. Enter the password manually. To enter a password manually, follow these steps: 1. Turn - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 144
system off automatically if it is not used for a set duration. The system shuts down in Sleep Mode or Hibernation Mode in Windows®. 6-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 145
Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click , All Programs, TOSHIBA, Utilities, HWSetup. HW Setup Window The HW Setup window contains the following tabs: General, Password, Display Setup version. Setup This field displays BIOS Version and date. User's Manual 7-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 146
Not Registered Registered Un-registers an existing password Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is /lower cursor keys to highlight the boot device you want and apply. 7-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 147
does not support USB, you can still use a USB mouse, keyboard, and FDD by setting the Legacy USB Support to enable. LAN Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Enables Built-in LAN function (Default). Disables Built-in LAN function. User's Manual 7-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 148
HW Setup 7-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 149
This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ■ ExpressCard ■ SD (Secure Digital) / SDHC (Secure Digital ■ Additional AC adaptor Peripheral devices ■ External monitor Other ■ Security lock User's Manual 8-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 150
After inserting the card, refer to the card's documentation and check the configuration in Windows® to make sure it is appropriate for your card. 8-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 151
Removing an ExpressCard ■ Before removing an ExpressCard, make sure that any applications or system services do not use the card. ■ Be sure to disable the ExpressCard prior to removing the extended ExpressCard, and remove it. ExpressCard Removing the ExpressCard Eject button User's Manual 8-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 152
Duo/PRO Duo into the slot without the MEMORY STICK adapter. Data may be lost or damaged if you use any card other than those supported. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. For more - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 153
that you want to remove the device. 3. Gently press the memory card inside the socket to eject it. 4. Grasp the card and remove it. User's Manual Removing a memory card 8-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 154
using a memory card, return it to its case. 8. Do not touch the metal part or expose it to liquids or let it get dirty. 8-6 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 155
install and remove a memory module. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the inserted, please refer to Memory expansion section in Chapter 9, Troubleshooting, for details. ■ Expansion memory is a precision electronic User's Manual 8-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 156
to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Slot A is reserved for main memory. Use slot B for expanded memory. If only one card is installed use slot A. 7. Push the module down so it - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 157
touch any of them. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. User's Manual 8-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 158
such as your home and office, purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load. 8-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 159
to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats can be supported. But actual signal format you can use depends on HDMI monitor. To connect monitor, follow the steps as cable into the HDMI port of the HDMI device. User's Manual Connecting a HDMI cable 8-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 160
drives 4. CD-RW drives i.LINK uses a four-pin connector, which does not carry electric current. External devices will need their own power supply. 8-12 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 161
deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data than three meters. d. Some devices might not support sleep or automatic off functions. e. Do not the devices may not correctly be identified. This problem may occur when Windows Vista™ is restarted while - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 162
Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. 8-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 163
lock slot. 1. Turn the computer so the left side faces you. 2. Align the holes for the security lock and attach the lock. Security lock User's Manual 8-15 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 164
Optional Devices 8-16 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 165
Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 166
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral Record your observations so you can describe them to your dealer. 9-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 167
Troubleshooting Software Hardware The problems may be caused by your software or disc. If you cannot load a software package, the media may be damaged start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password User's Manual 9-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 168
Troubleshooting Self test When the computer starts up, the self test will be run automatically, and the following will be displayed: TOSHIBA affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 169
Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Power and Power-Up Modes for more information. Problem Procedure , it will not charge properly. Let it reach room temperature. User's Manual 9-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 170
Troubleshooting Problem Procedure Unplug the AC adaptor and remove the battery to make sure the terminals are clean. If necessary wipe them with deletion procedures include: ■ Selecting Delete for a target file ■ Putting files in the Recycle Bin and emptying the Recycle Bin 9-6 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 171
Troubleshooting ■ Reformatting the media ■ Reinstalling an to overwrite all data ■ Take the hard disk drive to a professional deletion service Real Time Clock Problem The BIOS setting and system date/time are lost. Procedure Charge in the RTC the keyboard, consult your dealer. User's Manual 9-7 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 172
Troubleshooting LCD panel Apparent LCD problems may be related to the computer's setup. Problem Procedure No display Press hot keys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Problems If problems persist, contact your dealer. 9-8 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 173
the instructions in "Restoring the preinstall software from your creating Recovery Media" section in this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 174
Troubleshooting Problem Procedure Some CD/DVDs run correctly, but others do not The software or hardware configuration may be causing a problem. correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA Do not use the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 175
Troubleshooting DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive's drawer is securely closed. CD Refer to the Media care section in Chapter 4, Operating Basics, for details on cleaning. User's Manual 9-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 176
Troubleshooting Problem Procedure Some CD/DVDs run correctly, but others do not The software or hardware configuration may be causing a problem. correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 177
Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem Procedure On-screen pointer does The system might be busy. button. 7. Click the OK button on the Device Setting tab. User's Manual 9-13 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 178
Troubleshooting USB mouse Problem Procedure On-screen documentation for instructions on cleaning. If problems persist, contact your dealer. USB Also refer to your USB device's documentation. Problem Procedure USB the drivers. If problems persist, contact your dealer. 9-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 179
Troubleshooting USB Sleep and Charge function Problem Procedure I cannot use the "USB The setting of "USB Sleep and Charge function" Sleep and Charge may be [Disabled]. Setup. Instead use a USB port that does not have the USB Sleep and Charge function-compatible icon ( ). User's Manual 9-15 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 180
Troubleshooting Problem USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case for information on installing memory modules. Problem Procedure The computer hangs up Make on the power. If problems persist, contact your dealer. Sound system Refer - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 181
Troubleshooting Problem No sound is heard Procedure Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. Monitor Refer also to Chapter 8, Optional Devices, and to your monitor's documentation. Problem . User's Manual 9-17 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 182
Troubleshooting Problem the ATS0 command. If problems persist, contact your dealer. LAN Problem Cannot access LAN Procedure Check jack and the LAN hub. If problems persist, consult your LAN administrator. refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 183
Troubleshooting Fingerprint Sensor Problem problems persist, contact your dealer. Fingerprint Pre-OS feature or Single Sign On feature cannot be enabled Please use TOSHIBA the User Password by using TOSHIBA HW Setup and restart the system Optional Devices. Problem Procedure ExpressCard error - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 184
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 185
Troubleshooting Outside of Europe Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra Technopark Singapore 119968 United States of America TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 USA India TOSHIBA India Pvt Ltd. PC Division 6th - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 186
Troubleshooting 9-22 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 187
AA Type of line Telephone line (analog only) Type of dialling Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer's speaker User's Manual A-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 188
/ 37333/38666/40000/41333/42666/44000/45333/ 46666/48000/49333/50666/52000/53333/54666/ 56000 bps Fax 2400/4800/7200/9600/12000/14400 bps A-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 189
Specifications Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer) User's Manual A-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 190
Specifications A-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 191
advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can also disable Windows Aero™ to help correct this situation. User's Manual B-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 192
Display Controller B-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 193
/48/36/24/18/12/9/6 Mb/s (IEEE 802.11a/g) ■ 11/5.5/2/1 Mb/s (IEEE 802.11 b) The Wireless LAN feature is not available on all models. User's Manual C-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 194
-density materials. ■ Range is also impacted due to "obstacles" in the path of the transmission that may either absorb or reflect the radio signal. C-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 195
the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that a different channel when configuring the Wireless LAN Access Point device. User's Manual C-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 196
Wireless LAN C-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 197
: Denmark: Finland: France: Germany: OVE CEBEC DEMKO SETI UTE VDE Italy: IMQ The Netherlands: KEMA Norway: NEMKO Sweden: SEMKO Switzerland: SEV United Kingdom: BSI User's Manual D-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 198
Kingdom, Australia and Europe. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe Approved by the appropriate agency D-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 199
Appendix E Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 200
additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 9 Troubleshooting for more information. 64-Bit Computing. 64 will be considerably less and will vary by model and system configuration. E-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 201
individual components. Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not mode and may decrease considerably when operating in battery power mode. User's Manual E-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 202
standards included in certain media may prevent or limit recording or viewing of the media. Images All images are simulated for purposes of illustration. E-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 203
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: disk drive HDCP: high-bandwidth digital content protection HDMI: high definition multimedia interface User's Manual Glossary-1 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 204
of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller. Glossary-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 205
. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: as a single unit; also the smallest addressable unit within the system. User's Manual Glossary-3 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 206
COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. compatibility (of a system) which make up the whole (system). Glossary-4 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 207
default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage , LCD, or other image producing device used to view computer output. User's Manual Glossary-5 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 208
Glossary documentation: The set of manuals and/or other instructions written for the users of a computer are intended as a command to the modem. execute: To interpret and execute an instruction. F: fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 209
analyzes the unique characteristics in a fingerprint. firmware: A set of instructions built into the hardware which controls and directs a microprocessor's activities. flash such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I: User - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 210
such as digital video cameras. input: The data or instructions you provide to a computer, communication device or other and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 211
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode numeric entry, or to control cursor and page movement. User's Manual Glossary-9 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 212
on the screen. port: The electrical connection through which the computer sends and receives data to and from devices or other computers. Glossary-10 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 213
Glossary Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. devices such as digital cameras and Personal Digital Assistants. User's Manual Glossary-11 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 214
film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. U: USB: Universal Serial Bus. This serial interface lets you communicate with several an Ethernet connection using wireless communication components. Glossary-12 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 215
Network (LAN) through wireless communication. Wireless WAN: Wide Area Network (WAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-13 - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 216
Glossary Glossary-14 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 217
12 C Cleaning the computer, 4-39 D Display, 1-6 automatic power off, 1-10 brightness decreases, 5-4 brightness increases, 5-4 controller, 1-7 opening, 3-4 User's Manual Display controller, B-1 E Equipment checklist, 1-1 F Floppy disk using, 4-17 Fn + Esc (sound mute), 5-3 Fn + F1 (instant security - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 218
Mode, 3-6 system Auto Off, 6-14 turning off, 3-6 turning on, 3-5 Power-up modes, 6-14 Problems AC power, 9-5 analyzing, 9-2 Battery, 9-5 DVD Super Multi drive, 9-11 Hard disk drive, 9-8 13 Power, 9-4 Real Time Clock, 9-7 Self test, 9-4 Sound system, 9-17 Support from TOSHIBA, Index-2 User's Manual - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 219
keys on enhanced keyboard, 5-2 ScrLock, 5-3 Sound System, 1-8, 4-31 headphone jack, 1-8 microphone jack, 1-8 mute hot keys, 5-3 T TOSHIBA ConfigFree, 1-15 TOSHIBA Disc Creator, 1-14 Touch Pad, 1-7 location, 2-7 using, 4-1 U USB, 1-7 V Video modes, B-1 Video RAM, 1-3 W Wireless communication switch - Toshiba Satellite M300 PSMDCC | Users Manual Canada; English - Page 220
Index Index-4 User's Manual
TOSHIBA
Satellite M300/M300D/
L310/L310D
Satellite Pro M300/M300D/
L310/L310D
Portable Personal Computer
User's Manual