Toshiba Satellite M500 PSMG2C Users Manual Canada; English
Toshiba Satellite M500 PSMG2C Manual
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- Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 1
User's Manual Satellite M500 Satellite M500D - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 2
Table of Contents Prefac Manual contents xxvi Conventions xxvii Chapter 1: Introduction Equipment checklist 1-1 Special features 1-9 TOSHIBA Value Added Package 1-11 Vista™ setup 3-5 Turning off the power 3-6 Restarting the computer 3-10 System Recovery Options 3-10 ii User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 3
Chapter 5: The Keyboard Typewriter keys 5-1 F1 ... F12 function keys 5-2 Soft keys: Fn key combinations 5-2 Hot keys 5-3 Windows® special keys 5-5 Keypad overlay 5-6 Generating ASCII characters 5-7 User's Manual iii - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 4
STICK PRO/xD Memory cards 8-4 Memory expansion 8-7 Additional battery pack 8-11 Additional AC adaptor 8-11 External monitor 8-11 HDMI 8-11 Security lock 8-13 Chapter 9: Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-3 TOSHIBA support 9-20 iv User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 5
Appendix A: Specifications Appendix B: Display Controller Appendix C: Wireless LAN Appendix D: AC Power Cord and Connectors Appendix E: TOSHIBA PC Health Monitor Appendix F: L egal Footnotes Glossary Index User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 6
damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite M500/M500D Series Portable Personal - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 7
trademarks and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment has if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 8
operation. Contact Address: Telephone: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 VCCI Class B Information VCCI B viii User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 9
an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Network Compatibility Statement This product AN005,007,012, and ES01 ATAAB AN002 ATAAB AN003,004 User's Manual ix - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 10
each network. Refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 11
AA0065-5-000232500101 This label is located on the module. User's Manual xi - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 12
maintain uninterrupted service. If problems arise If problem and informed of your right to file a complaint with the FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation. xii User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 13
or larger UL Listed or CSA Certified telecommunication line cord. Instructions for IC CS-03 certified equipment 1. NOTICE: The Industry compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be . User's Manual xiii - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 14
following: The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your computer's user's manual. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 15
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation; b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 16
you may prepare any number of Telepermit labels subject to the general instructions on format, size, and colour on the attached sheet. The Telepermit displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 17
office or the shop where you purchased the product. These symbols may not be displayed depending on the country and region where you purchased User's Manual xvii - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 18
space each year. Visit http://www.energystar.gov or http://www.energystar.gov/power management for more information regarding the ENERGY STAR Program. xviii User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 19
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 20
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 21
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 22
properly, read the manual carefully and keep it for your future reference. In case of any trouble with this model, contact your nearest AUTHORIZED service center. To prevent auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste autorisierte Service-Vertretung. Um - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 23
lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS, ADJUSTMENTS, OR PROCEDURES OTHER THAN THOSE SPECIFIED IN THIS MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 24
or damage to thecomputer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Providing adequate ventilation n Always make sure your computer and AC adaptor have adequate ventilation and protected from overheating when the power is turned - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 25
computer has been used for a long time, avoid direct contact withthe metal plate supporting the various interface ports as this can become hot. n The surface of the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 26
devices. Then read Getting Started for step-by-step instructions on setting up your computer. If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to look - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 27
Basics, includes instructions on using the Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 28
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 29
This chapter provides an equipment checklist, and identifies the computer's features, options, and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 30
used only for Fingerprint utility models) n Windows® Mobile Center n Online Manual * The software is pre-installed with some models. Documentation n Satellite M500/M500D User's Manual n Satellite M500/M500D Quickstart n Instruction Manual for Safety and Comfort n Warranty information If any of the - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 31
tools might display the actual physical memory built into your computer, the memory available to the operating system will still be approximately 3 GB only. User's Manual 1-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 32
hard disk or solid state drive's overall capacity is reserved as administration space. Other hard disk drives may be introduced in the future. n In this manual, the word "HDD" or "Hard disk drive" also refers to SSD unless otherwise stated. n SSD is a large-capacity storage media which uses Solid - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 33
speed, DVD+RW at up to 8 speed, DVD+R DL at up to 6 speed, and DVD-R DL at up to 6 speed. This drive supports the following formats: n DVD-ROM n DVD-Video n DVD-R n DVD-RW n DVD+R n DVD+RW n DVD-RAM n DVD+R DL . Refer to Appendix B, Display Controller for more information. User's Manual 1-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 34
module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces. Supports SD/miniSD/microSD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO, MEMORY STICK PRO DUO, and /kardon sound system (depending on the model you purchased). 1-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 35
is available in other regions. Some models are equipped with the integrated modem. The computer has built-in support for Ethernet LAN (10 Mbit/s, 10Base-T), Fast Ethernet LAN (100 Mbit/s, 100BASE-TX) or Gigabit Ethernet speed will be lower than the theoretical maximum speed. User's Manual 1-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 36
to a desk or other large object. n Power-on password protection n Two level password architecture n HDD password protection n Fingerprint authentication (not available on all models) 1-8 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 37
pad is integrated into the keyboard. Refer to the Keypad overlay section in Chapter 5, The Keyboard, for instructions on using the keypad overlay. The hot key function Fn + F1 blanks the screen and disables the computer panel is opened. This can be specified in the Power Options. User's Manual 1-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 38
is worked by the USB Sleep and Charge Utility. For more information, please refer to USB Sleep and Charge function in Chapter 4, Operating Basics. User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 39
of the computer and related devices, logging the service relevant informationon the computer's hard disk drive. Refer , or the zoom factor associated with specific supported applications. The TOSHIBA PC Diagnostic Tool will devices to be tested. This utility supports the following functions. n Hot key - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 40
Support The TOSHIBA Accessibility utility provides support on operations, refer to each utility's online manual, help files or readme.txt files. TOSHIBA Assist graphical user interface that provides easy access to help and services. This program lets you customize your hardware settings according - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 41
MovieFactory for TOSHIBA TOSHIBA DVD PLAYER Fingerprint Utility You can edit digital video and make a DVDVideo and support Labelflash™ function. The DVD PLAYER is used to play DVD Video. It has an on-screen HDD. If you can't accept this risk, don't register the HDD Password. User's Manual 1-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 42
DVD Super Multi drive. To run TOSHIBA Disc Creator, click then select All Programs, TOSHIBA, CD&DVD Applications, and then click Disc Creator. 1-14 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 43
connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and and Charge function. This utility shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery's remaining 's Manual 1-15 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 44
may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you. 1-16 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 45
Card Slot 2. Wireless Communication Switch 3. DC IN LED 4. Power LED 5. Battery LED 6. Bridge Media Slot LED 7. HDD/ODD/eSATA LED 1 Multiple Digital Media Card Slot Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO and xD Picture card User - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 46
Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. n Always turn off a hard disk drive, optical disk drive, or eSATA-equipped device. 2-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 47
than the USB 1.1 standards. This combo port also enables a chain connection of USB-equipped or eSATA-equipped devices to your computer through the port. User's Manual 2-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 48
(USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/34 and ExpressCard/54 types are supported. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot. enables data transfer speeds 40 times faster than the USB 1.1 standards 2-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 49
the ODD tray. 3 Emergency Eject Hole In the event that the disc drive becomes inexplicably locked or stops responding press this button to force a manual ejection of the ODD tray. 4 Optical Disc Drive (ODD) The computer is configured with a DVD Super Multi (+R DL) drive. Some models are equipped - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 50
USB 1.1 standards. 6 LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) risk of electric shock from lightning. (Provided with some models) 2-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 51
to a desk or other large object to deter theft. 10 Slot-Loading ODD Insert your CD/DVD into this slot. (Provided with some models) User's Manual 2-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 52
module. Refer to the Memory expansion section in Chapter 8, Optional Devices. 5 Battery Pack Lock Slide this lock to prepare the battery pack for removal. 2-8 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 53
under the battery pack, the SIM card slot allows you install a standard 25mm Subscriber Identity Module (SIM) into your computer. (Provided with some models) User's Manual 2-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 54
. Next Button 17. Mute Button 18. Volume Button * Provided with some models. Please handle your computer carefully to avoid scratching or damaging the surface. User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 55
with some models) 9 Wireless Antenna (WLAN and 3G) Some computers in this series are equipped with a WLAN or 3G antenna. (Provided with some models) User's Manual 2-11 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 56
Next Button Skips forward to the next track, chapter or digital file. Refer to Chapter 4, Operating Basics, for details. (Provided with some models) 2-12 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 57
-RW discs or high-speed 4- to 10-speed discs. The write speed of the ultra-speed CD-RW discs is a maximum of 24-speed. User's Manual 2-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 58
AC adaptor to a power source and the computer. Refer to Chapter 6, Power and Power-Up Modes, for details. 2-14 The AC adaptor (2-pin plug) User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 59
or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. User's Manual 2-15 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 60
2-16 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 61
. It covers the following topics: n All users should be sure to read the section Starting up for the first time. n Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 62
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the to heat damage.Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 63
DC IN 19V jack on the back of the computer. Connecting the adaptor to the computer 3. Plug the power cord into a live wall outlet. User's Manual 3-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 64
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). 3-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 65
the Microsoft® Windows Vista™ Startup Screen Logo. Follow the on-screen directions. Be sure to read the Windows End User License Agreement display carefully. User's Manual 3-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 66
system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. 3-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 67
Panel System and Maintenance n Click , click power button located in the power management buttons menu. , or click arrow button and select Sleep from the User's Manual 3-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 68
. While entering Hibernation Mode, the computer saves the contents of memory to the HDD. However, for safety sake, it is best to save your data manually. n Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the disk indicator to - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 69
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 3-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 70
. You can see the more information about "Startup Repair" in "Windows Help and Support" content. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer. 2. While holding the F8 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 71
Drive of your computer. Please verify your Optical Drive supports the blank media you choose. 3. Turn on your partitions in a manner other than specified in the manual. Otherwise, space for software may be destroyed. menu appears. Follow the on-screen instructions. You can not use System Recovery - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 72
the display menu. For details, refer to the Boot Priority section in Chapter 7, HW Setup. 4. A menu appears. Follow the on-screen instructions. When you removed pre-installed drivers/ utilities or when installing, you can setup the respective drivers/ utilities from "TOSHIBA Applications and Drivers - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 73
finger tip across it in the direction you want the on-screen pointer to go. 2 1 TouchPad and TouchPad control buttons 1. TouchPad Control Buttons 2. TouchPad User's Manual 4-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 74
User Password and Hard Disk Password when booting up the computer. To "swipe" refers to the action of reading a fingerprint using the fingerprint sensor. 4-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 75
. n When fingerprint reading is not successful: There is a possibility of authentication failures if the finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe. User - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 76
to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. n Do not scratch or poke the sensor with your nails or or fatter, the recognition success rate may be lowered. 4-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 77
up procedure Please use the following procedure when first using fingerprint authentication. Fingerprint registration Enroll the required authentication data using the Fingerprints Enrollment Wizard. User's Manual 4-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 78
2,3. n To delete for all user's fingerprints: 1. Click Run as administrator in lower left, if UAC setting for windows is off, this button won't appear. 4-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 79
click Switch User button when the Fingerprint System Authentication screen is displayed. This will switch the password input screen to the keyboard-based one. User's Manual 4-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 80
Setup to register the User Password. n If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer. n When swiping, please do it slowly and at a constant speed. If this does not improve the authentication rate - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 81
" includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have the power of the computer ON to charge the device. User's Manual 4-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 82
and disable the USB Sleep and Charge function. Check the "USB Sleep and Charge" checkbox. In the default state, this function is disabled. 4-10 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 83
/Pause Previous Next Mute Volume UP and DOWN Previous chapter Next chapter Previous track Next track Mute Mute Volume UP/DOWN Volume UP/Down User's Manual 4-11 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 84
. Please unstick the protective plastic-film before using the Web Camera. 2 1 3 1. Web Camera LED* 2. Web Camera* * Provided with some models 3. Built-in Microphone* 4-12 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 85
Settings Open Capture Settings dialog box. Choose from the Basic tab to select photo and video saving location, select Capture Format and Video Quality. User's Manual 4-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 86
monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) Since your computer has a built-in microphone the use of the face recognition software or utility. 4-14 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 87
Now take a picture while moving your neck down and up. n Click the Back button to practice the guide once more. 6. Click the Next button to start image-capturing process. Adjust the position of your face so is successful, click the Next button and register an account. User's Manual 4-15 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 88
1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition. 4. "Please face to the camera" will be displayed. 4-16 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 89
tray ODD). Refer also to the Writing CD/DVDs on DVD Super Multi Double Layer drive section for precautions on writing to CD/DVD. User's Manual 4-17 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 90
by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. 4-18 Manual release with the eject hole User - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 91
foreign matter from entering the drive. Check the back edge of the tray to make sure it carries no debris before closing the drive. User's Manual 4-19 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 92
closed, the disc might be damaged. Also, the drawer might not open fully when you press the eject button. Closing the disc drawer 4-20 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 93
size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. User's Manual 4-21 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 94
edges and lift it out. Removing a disc 3. Push the centre of the drawer to close it. Press gently until it locks into place. 4-22 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 95
size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. User's Manual 4-23 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 96
Before you write or rewrite to any of the media supported by the DVD Super Multi Double Layer Drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, -RAM disc that may be caused by writing or rewriting with this product. 4-24 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 97
optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more Version 2.0, 2.1, or 2.2 PANASONIC COMMUNICATIONS CO., LTD. HITACHI MAXELL LTD. User's Manual 4-25 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 98
, taking care that, if multiple drives that can write data to discs are connected, you do not delete data from the wrong one. 4-26 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 99
to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. User's Manual 4-27 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 100
, CD-R or CD-RW media to DVD-R, DVD-R (Dual Layer) or DVD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator. 4-28 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 101
you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. n TOSHIBA Disc Creator does not support recording to DVD-RAM the Help files for additional TOSHIBA Disc Creator information. User's Manual 4-29 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 102
by click Add video files button to invoke browser dialog box. 4. Choose the source video then go to Next page to apply Menu. 4-30 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 103
about Corel DVD MovieFactory Please refer to the Help and Manual files for additional Corel DVD MovieFactory information. Important information a screen saver because it can put a heavy load on the CPU. n Do not support mp3 decode and encode. 2. Before recording the video to DVD n When you record DVD - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 104
3. About Straight to Disc n Not support to record on DVD-R/+R disc n Not support to record DVD+VR format by HDV n HDV support to burn DVD-Video only n DVD-VR format not support to add Menu 4. About recorded DVDs n is either "the same as the factory default setting" or "ALL". 4-32 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 105
. 5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold. 6. Do not place heavy objects on your CD's or DVD's. User's Manual 4-33 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 106
floppy diskettes. In view of this you should keep your floppy diskettes away from speakers, radios, televisions and other sources of magnetic fields. 4-34 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 107
and Line out jack for playing digital sound on digital audio equipment. Digital Output can only be used by connecting an optical audio cable. User's Manual 4-35 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 108
- Widens the sound experience to "wrap" around the listener. n Natural Bass - Extends the bass response of any speakers by up to an octave. 4-36 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 109
Bar. Click the icon with the primary mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed. A check will appear next to is automatically selected and it becomes the modem's current region setting. User's Manual 4-37 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 110
Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. 4-38 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 111
the connector in the telephone jack and pull out the connector. 2. In the same way, pull the cable's other connector out of the computer. User's Manual 4-39 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 112
device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or feature is not available on all models. Where present, it supports the A,B, G and draft N standards but it is compatible Roaming over multiple channels 4-40 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 113
software, there are some software that you cannot use on this Bluetooth Stack. 2. Multi User: On Windows Vista™, the use of Bluetooth is not supported in a multiuser environment. This means that, when you use Bluetooth, other users logged onto the same computer will not be able to use its Bluetooth - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 114
your preferred Network adaptor, then click the Enable button in the tool bar. The computer has built-in support for Fast Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE or remove a memory module while Wake-up on LAN is enabled. 4-42 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 115
connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. User's Manual Connecting the LAN cable 4-43 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 116
Check with your LAN administrator before disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer. n Be remove it. Also make sure the disc tray is securely closed. 4-44 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 117
shut down the computer, disconnect the power cable and wait until the PC cools down. Failure to follow this instruction could result in minor injury. n Always turn off the power when you move the computer. If the power is in a safe position TOSHIBA HDD Protection is disabled. User's Manual 4-45 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 118
while the 3D Viewer is displayed. n Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. 4-46 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 119
mode, recovering from hibernation mode, or power off. Be sure to not subject the computer to vibration or impact while the function is disabled. User's Manual 4-47 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 120
Operating Basics 4-48 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 121
. n The Shift keys, the Tab key, and the BackSpace key perform the same function as their typewriter counterparts but also have special computer functions. User's Manual 5-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 122
to use keys that the keyboard does not have. Pressing the Fn key and one of the following keys simulates the enhanced keyboard's functions. 5-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 123
hot key switches the system to Sleep Mode. + Hibernate: This hot key switches the system to Hibernate mode. + Output: Changes the active display device. User's Manual 5-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 124
function. + Zoom: Changes the display resolution. + TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. 5-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 125
Before using Fn+1 and Fn+2, you must install the TOSHIBA Zooming Utility. The Utility only supports the following application windows: Microsoft Internet Explorer, Microsoft Office, Windows Media Player, Adobe Reader . This key has the same function as the secondary mouse button. User's Manual 5-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 126
SHIFT CTRL FN ALT ALT The numeric keypad overlay PRTSC PAUSE SYSRQ BREAK INS DEL BACK SPACE HOME PGUP ENTER PGDN SHIFT END CTRL 5-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 127
: 1. Hold down Alt + Fn. 2. Using the overlay keys, type the ASCII code. 3. Release Alt + Fn, and the ASCII character appears on the display screen. User's Manual 5-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 128
The Keyboard 5-8 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 129
orange • Operates • No charge • LED: B attery off Power off (no operation) • LED: B attery white • Quick charge • LED: B attery orange • No charge • LED: B attery off User's Manual 6-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 130
will go out. When the battery's temperature falls to a normal range, charge will resume. This occurs whether the computer's power is on or off. 6-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 131
Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source. Before you remove - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 132
and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled so that the Real Time Clock battery is charged. Refer to Chapter 9 Troubleshooting, for details. If the following message is displayed on the LCD: ERROR - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 133
the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. n Make sure the battery is securely installed in the computer before attempting to charge the battery - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 134
30°C (50° to 88°F). n The battery is nearly completely discharged. Leave the AC adaptor connected for a few minutes and the battery should begin charging. 6-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 135
will gradually decrease. Therefore, an often used, older battery will not operate for as long as a new battery even when both are fully charged. User's Manual 6-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 136
battery Approximately 2 days (Sleep mode, 6cell) Approximately 4 days (Sleep mode, 12cell) Approximately 5 days (Shutdown mode, 6cell) Approximately 10 days (Shutdown mode, 12cell) Approximately 3 months 6-8 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 137
source. This section explains how to remove and install the battery pack. Removing the battery pack To replace a discharged battery, follow the steps below. User's Manual 6-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 138
unlock position - then slide the battery pack out of the computer. 2 1 3 1. Battery Pack Lock Releasing the battery pack 2. Battery Pack 3. Battery Release Latch 6-10 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 139
following message appears: Password= At this point, the hotkeys Fn + F1 to F9 do not work. They will function after you enter the password. User's Manual 6-11 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 140
You can try to swipe the fingerprint up to five times. If you failed fingerprint authentication more than five times, you must enter the password manually to start the computer. Power-up modes The computer has the following power-up modes: n Boot Mode: Computer shuts down without saving data. Always - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 141
: Default About Return all HW Setup values to the factory settings. Display the HW Setup version. Setup This field displays BIOS Version and date. User's Manual 7-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 142
Not Registered Registered Un-registers an existing password Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is /lower cursor keys to highlight the boot device you want and apply. 7-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 143
the Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable Legacy USB support. If your operating system does not support USB, you can still use a USB mouse, keyboard, and Built-in LAN function (Default). Disables Built-in LAN function. User's Manual 7-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 144
you to set the conditions for the power button and/or other buttons. Enabled Disabled Enable the function button (Default). Disable the function button. 7-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 145
/ MEMORY STICK PRO / xD (xDPicture Card) cards n Memory expansion Power devices n Additional battery pack n Additional AC adaptor Peripheral devices n External monitor Other n Security lock User's Manual 8-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 146
After inserting the card, refer to the card's documentation and check the configuration in Windows® to make sure it is appropriate for your card. 8-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 147
Removing an ExpressCard n Before removing an ExpressCard, make sure that any applications or system services do not use the card. n Be sure to disable the ExpressCard prior to removing it extend it. 4. Grasp the extended ExpressCard, and remove it. Removing the ExpressCard User's Manual 8-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 148
Duo/PRO Duo into the slot without the MEMORY STICK adapter. Data may be lost or damaged if you use any card other than those supported. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. For more - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 149
of card at a time. Do not attempt to install more than one card as you risk damaging either the cards themselves or the computer. User's Manual 8-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 150
data is being transferred to or from the memory card. The system may become unstable or data in the memory card may be lost. 8-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 151
. n When incorrect memory is inserted, please refer to Memory expansion section in Chapter 9, Troubleshooting, for details. n Expansion memory is a precision electronic component that may be fatally damaged the screws. Use of an incorrect screwdriver can damage the screw heads. User's Manual 8-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 152
to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Slot A is reserved for main memory. Slot B is for expanded memory. If only one memory module is installed, use Slot A. Slot A is lower than - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 153
A and in Slot B: repeatedly flashes orange twice, then blue twice. In all instances you should shut down the computer and remove the incompatible module(s) User's Manual 8-9 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 154
you touch any of them. n Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 2 1 3 Removing the memory module 6. Seat the cover and secure it with screws and replace the battery pack. 8-10 User - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 155
to the HDMI out port on the computer. 1080p, 1080i, 720p, 576p and 480p signal formats can be supported. But actual signal format you can use depends on HDMI monitor. To connect monitor, follow the steps as not been confirmed, some HDMI monitors may not function properly. User's Manual 8-11 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 156
. n Do not change the display device under the following conditions. n While data is being read or written. n While communication is being carried out. 8-12 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 157
the security lock slot. 1. Turn the computer so the left side faces you. 2. Align the holes for the security lock and attach the lock. User's Manual Security lock 8-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 158
Optional Devices 8-14 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 159
attached, print a copy of the screen using PRTSC. The questions and procedures offered in this chapter are meant as a guide, they are not definitive problem solving techniques. Many problems can be solved simply, but a few may require help from your dealer. If you find you need to consult your - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 160
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. n Make sure you turn on all peripheral Record your observations so you can describe them to your dealer. 9-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 161
Troubleshooting Software Hardware The problems may be caused by your software or disc. If you cannot load a software package, the media n Additional memory module n Sound system n Volume control dial n External monitor n Modem n LAN n Wireless LAN n Bluetooth n Recovery Discs User's Manual 9-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 162
Troubleshooting System start-up When the computer does not start and any one could affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause could down quickly contact your dealer. 9-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 163
Troubleshooting Problem Computer shuts down and DC IN or service provider. This indicates a problem with the heat dispersal system - you should contact your reseller, dealer or service provider. AC power If you have trouble turning on power the computer, contact your dealer. User's Manual 9-5 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 164
Troubleshooting Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem settings in the Power Options. Consider using a power saving feature. 9-6 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 165
Troubleshooting Disposing of PC and PC batteries n Discard this PC in accordance with applicable laws and regulations. For further information, hard disk drive n Use a proven specialized utility to overwrite all data n Take the hard disk drive to a professional deletion service User's Manual 9-7 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 166
Troubleshooting Real Time Clock Problem The BIOS setting and system date/time are lost. Procedure Charge in the RTC battery is exhausted or getting low. You of each key. Refer to your software's documentation. If you are still unable to use the keyboard, consult your dealer. 9-8 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 167
Troubleshooting LCD panel Apparent LCD problems may be related to the computer's setup. Problem Procedure No display Problems above remain unresolved or other problems dealer if the problems continue. Hard disk drive Problem Procedure Computer does not boot There may be a problem with your - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 168
this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. DVD Super Multi Double Layer drive For more information, refer to Chapter 4, Operating Basics. Problem You - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 169
Troubleshooting Problem Some CD/DVDs run correctly, but others do not. Procedure The software or hardware configuration may be causing a problem. Make Disc Drive section in Chapter 2, The Grand Tour. If you have trouble writing, make sure you are observing the following precautions: Use only media - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 170
Troubleshooting USB floppy diskette drive For more information, refer to Chapter 8, Optional devices. Problem causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Memory problems persist, contact your dealer. 9-12 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 171
Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem On-screen pointer If you are still unable to resolve the problem, contact your reseller, dealer, or service provider. User's Manual 9-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 172
Troubleshooting USB Also refer to your USB device's documentation. Problem USB device does not work Procedure Check for a firm cable OK. The mouse might be dirty. Refer to your mouse documentation for instructions on cleaning. If problems persist, contact your dealer. 9-14 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 173
Troubleshooting USB Sleep and Charge function Problem I cannot use the "USB Sleep and Charge function". The battery depletes quickly even when I turned OFF the power of Setup. Instead use and USB port that does not have the USB Sleep and Charge function-compatible icon ( ). User's Manual 9-15 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 174
Troubleshooting Problem External devices connected to in the HW Setup, the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case, use an USB port that adaptor. 6. Turn on the power. If problems persist, contact your dealer. 9-16 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 175
Troubleshooting Sound system Refer also to documentation for your audio devices. Problem No sound is heard Procedure Check the software volume settings. Make sure the headphone connection is secure. If problems persist is set correctly. You can also use the ATD command. User's Manual 9-17 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 176
Troubleshooting Problem the ATS0 command. If problems persist, contact your dealer. LAN Problem Cannot access LAN Procedure Check jack and the LAN hub. If problems persist, consult your LAN administrator. refer to Chapter 4, Operating Basics. Problem Cannot access Wireless LAN Procedure Make - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 177
Troubleshooting Fingerprint Sensor Problem using the keyboard to input the password for the time being. If problems persist, contact your dealer. Please use TOSHIBA HW Setup to register Refer also to Chapter 8, Optional Devices. Problem ExpressCard error occurs Procedure Reseat the ExpressCard to - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 178
n If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company's technical support for assistance. Information Systems, Benelux B.V. Rivium Boulevard 41 2909 LK Capelle a/d IJssel 9-20 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 179
Troubleshooting Outside of Europe Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra Technopark Singapore 119968 United KT15 2UL The Rest of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm 8, D-41460 Neuss, Germany User's Manual 9-21 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 180
Troubleshooting 9-22 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 181
applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) User's Manual A-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 182
bps -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer) A-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 183
VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor will run on any computer that supports the mode. The computer's display controller supports all SVGA and XGA modes, the most widely - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 184
Display Controller B-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 185
/48/36/24/18/12/9/6 Mb/s (IEEE 802.11a/g) n 11/5.5/2/1 Mb/s (IEEE 802.11 b) The Wireless LAN feature is not available on all models. User's Manual C-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 186
-density materials. n Range is also impacted due to "obstacles" in the path of the transmission that may either absorb or reflect the radio signal. C-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 187
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office a different channel when configuring the Wireless LAN Access Point device. User's Manual C-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 188
Wireless LAN C-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 189
: Denmark: Finland: France: Germany: OVE CEBEC DEMKO SETI UTE VDE Italy: The Netherlands: Norway: Sweden: Switzerland: United Kingdom: IMQ KEMA NEMKO SEMKO SEV BSI User's Manual D-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 190
Kingdom, Australia and Europe. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe Approved by the appropriate agency D-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 191
Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may also use this information for way. Toshiba's standard limited warranty terms and limitations apply. User's Manual E-1 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 192
Cooling Performance Diagnostic Tool". 2. It is possible that the PC cooling performance has decreased. We strongly recommend you have your PC checked by a Toshiba Authorized Service Provider. If you must use the PC for a short period of time before taking it to the Toshiba Authorized - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 193
expand or modify Toshiba's obligations under its standard limited warranty. Toshiba's standard limited warranty terms and limitations apply. * If another message is displayed, follow the instructions displayed on screen. User's Manual E-3 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 194
TOSHIBA PC Health Monitor E-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 195
TOSHIBA Appendix F Legal Footnotes CPU This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 196
restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 9 Troubleshooting for more information. 64-Bit Computing. 64 new battery pack, see the accessories information that is shipped with your computer. F-2 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 197
wireless adapter is based on a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. Copy Protection Applicable copy protection standards included in certain media may prevent or limit - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 198
devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. F-4 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 199
TOSHIBA Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: drive GB: gigabyte HDD: hard disk drive HDCP: high-bandwidth digital content protection User's Manual Glossary- - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 200
of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller. Glossary- User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 201
. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: as a single unit; also the smallest addressable unit within the system. User's Manual Glossary- - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 202
and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or system). computer program: A set of instructions written for a computer that enable it to achieve a desired result. Glossary- - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 203
default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage , LCD, or other image producing device used to view computer output. User's Manual Glossary- - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 204
Glossary documentation: The set of manuals and/or other instructions written for the users of a computer system or escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F file: A collection of related information; a file can contain data, programs, or - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 205
Glossary firmware: A set of instructions built into the hardware which controls and directs a microprocessor's activities. flash memory: Non-volatile memory that can volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. User's Manual Glossary-11 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 206
object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 207
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode numeric entry, or to control cursor and page movement. User's Manual Glossary-13 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 208
to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. Glossary-14 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 209
is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF between the computer and an appropriate device. Compare parallel. User's Manual Glossary-15 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 210
) through wireless communication. Wireless WAN: Wide Area Network (WAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. Glossary-16 User's Manual - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 211
6-6 disposal, xvii, xviii, 9-7 extending life, 6-9 monitoring capacity, 6-7 problems, 9-6 real time clock, 1-4, 6-4, 9-8 replacing, 6-9 save mode, vents, 2-3 Corel DVD MovieFactory for TOSHIBA, 4-30 User's Manual D Display, 1-5 automatic power off, 1-9 brightness decreases, 5-4 - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 212
Number Lock, 5-4 Keyboard, 5-1 emulating enhanced keyboard, 5-2 F1 ... F12 function keys, 5-2 Fn Sticky key, 5-5 hot keys, 5-3 problems, 9-8 typewriter keys, 5-1 Windows® special keys, 5-5 Keypad overlay, 5-6 Numeric mode, 5-6 temporarily using normal keyboard (overlay on), 5-7 turning - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 213
Hibernation Mode, 3-8 indicators, 6-2 panel power off/on, 6-12 User's Manual Shut Down mode (Boot mode), 3-6 Sleep Mode, 3-6 system auto off, 6-12 turning off, 3-6 turning on, 3-5 Power-up modes, 6-12 Problems AC power, 9-5 analyzing, 9-2 battery, 9-6 DVD Super Multi Double Layer drive - Toshiba Satellite M500 PSMG2C | Users Manual Canada; English - Page 214
devices problems, 9-14 V Video RAM, 1-3 Volume Button, 2-10 T TOSHIBA Accessibility, 1-12 TOSHIBA Assist, 1-12 TOSHIBA Button Support, 1- 11, E-1 TOSHIBA Power Saver, 1-11 TOSHIBA support, 9-20 TOSHIBA USB Sleep and Charge Utility, 1-15 problems, 9-15 TOSHIBA Value Added Package, 1-11
User’s Manual
Satellite M500
Satellite M500D