Toshiba Satellite P25W-C2300-4K Satellite/Satellite Pro P20W-C Series Windows
Toshiba Satellite P25W-C2300-4K Manual
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- Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 1
User's Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 2
state of California only. Model: Satellite®/Satellite Pro® P20W-C Series Recordable all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 3
TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA applications" means life support systems, medical applications persons or loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 6
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba committees of scientists who continually review and interpret the extensive research - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 8
8 ❖ In any other environment where the risk of interference to other devices, such as medical equipment or services, is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 9
5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High-power radars are allocated as primary users of the 5.25 GHz duire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Veuillez noter que les - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 10
related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The European and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 11
such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 12
12 Italia: Nederland: License required for indoor use. Use with outdoor installations not allowed. È necessaria la concessione ministeriale anche , the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 13
free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point Community operation. Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 14
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 15
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 16
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 17
17 Trademarks Satellite, Satellite Pro, Satellite Radius, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 18
with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit toshiba.com/recycle. Reuse, Donation, Recycling Functional computers can be - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 20
the main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut Reset your PC 48 Using the touchpad 50 Adjusting touchpad settings 52 Disabling or enabling the touchpad 53 Connecting an external device - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 21
66 Chapter 3: Mobile Computing 67 Toshiba's energy-saver design 67 Running the computer on battery power 67 Battery Notice 68 Power management 69 Charging the main battery 69 Charging the RTC battery 70 Monitoring battery power 71 Determining remaining battery power 72 What to do when - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 22
103 Service Station 105 Chroma Tune for TOSHIBA 106 Toshiba's Wide Problems that are easy to fix 110 Problems when you turn on the computer ........ 111 The Windows operating system is not working 113 Using Startup options to fix problems ......... 114 Internet problems 116 Power and the battery - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 23
System Recovery 128 Sound help 129 Use the Sound troubleshooter 129 Check and set default speakers 129 Uninstall the audio driver 130 Download the latest sound driver 131 Perform a system restore 132 Printer problems 133 Wireless networking problems 134 Connecting to the Internet 135 Using - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 24
24 Contents Troubleshooting an Internet connection - How to verify TCP/IP 138 Downloading drivers and updates 139 Using Toshiba Service Station 139 Manually download and install drivers and updates 140 How to determine the correct drivers to download 140 Develop good computing habits 141 - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 25
stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer's power management features have Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 26
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 27
specifications on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 29
model guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 30
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 31
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 32
to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 33
If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved will be more productive. ❖ Use the pointing device (e.g., touchpad, Accupoint®, or tablet pen whichever is available with your - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 34
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 35
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 36
from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 37
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 38
adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, and printer. Your computer contains a rechargeable main battery that needs to be charged before you can use it. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 39
to charge the battery you must attach the AC adaptor. See "Connecting to a power source" on page 39. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Adding memory Toshiba will not be responsible for any product damage, data loss, service or part replacement - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 40
with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 41
the battery light glows white. After that, the battery will be completely charged and ready to power the computer. NOTE Battery life and After turning on your computer for the first time, follow the on-screen instructions on each screen in order to properly install the operating system and begin - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 42
42 Getting Started Using the computer for the first time Using the Start menu Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 43
Type in the requested information and complete the registration process. Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty. NOTE To register online, an Internet connection is required. To Shut down your computer 1 Click or touch the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 44
lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 2 Click or touch the Power ( ) icon in the Start menu - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 45
Getting Started Adding optional external devices 45 Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Initial setup" on page 41. After starting your computer for the first time you may want to: ❖ Connect external - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 46
system to a new internal storage drive from your recovery drive. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are backed up to the USB flash drive and can be restored from this drive. Any files that you created - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 47
Getting Started Recovering the Internal Storage Drive 47 (Sample Image) Create a recovery drive window 4 In the Create a recovery drive window click or touch Next. All information stored on your USB flash drive will be erased during the process of creating the recovery drive. Be sure to save the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 48
When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you USB Flash option and press the ENTER key. 5 Follow the on-screen instructions to complete the recovery process. Reset your PC The Reset process allows you - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 49
Getting Started Recovering the Internal Storage Drive 49 4 Select Recovery in the left pane of the Update & security window. The Update & security window appears. (Sample Image) Update & security window 5 Click or touch the Get started button. (Sample Image) Choose an option window 6 In the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 50
50 Getting Started Using the touchpad Using the touchpad NOTE Some of the touchpad operations described in this section are only supported in certain applications, and only on certain models. You can use the touchpad (the small, touch-sensitive area in front of the keyboard) and the adjacent - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 51
varies by program. Check your program documentation for specific instructions on right- (Sample Illustration) Click the secondary clicking. (right-hand) control button Scroll vertically Slide your finger along the right edge of the touchpad in the direction you want to scroll. Repeat to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 52
, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touchpad. You may be inadvertently brushing the touchpad with the heel of your hand as you type. Also, accidental - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 53
finger pressure. NOTE Touchpad setting options vary by computer model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 54
the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Directing the display output - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 55
Getting Started Using external display devices 55 1 Press the ( ) key. The Display options window opens displaying the available options. The ( ) key allows you to cycle through the display options and highlights the available options in the following order (only the first option is available when - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 56
category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For information about taking care of your computer's battery, see "Taking care of your battery" on page 76. NOTE Please handle your - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 57
Getting Started Caring for your computer 57 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 58
save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 65 for - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 59
Learning the Basics Computing tips 59 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 60
moving or lifting the computer. Disconnect the AC adaptor and all peripherals/cables before changing the position of the display mode. Failure to follow these instructions may result in damage to the computer and/or attached peripherals/cables. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 61
Learning the Basics Using the keyboard 61 Do not lift the computer by the display panel. Doing so could damage the system. Screen Auto-rotation NOTE When you rotate the device from portrait to landscape (or vice versa) while in Audience, Tablet, and Presentation modes, the screen orientation - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 62
confused with the FN key) are the 12 keys at the top of the keyboard computer. For example, the ( ) key turns the touchpad ON/OFF. If you press the FN + ( see "TOSHIBA Function Keys" on page 150. Backlit keyboard (Available on certain models.) Support, or see "Finding your way around the desktop" - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 63
that section. Double-tap again to zoom out. Zoom out-Place and pinch two fingers together to stretch or zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 64
The Start menu opens. 2 Click or touch Settings ( ) in the Start menu. 3 Click or touch Devices ( ). The Devices window appears. 4 Click or touch Mouse & touchpad in the left pane of the window. The Mouse screen appears. 5 Make the desired changes to the Mouse settings. 6 Click or touch Close ( ) to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 65
Learning the Basics Starting an app 65 Starting an app To start an app, click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Most used list on the left side of the Start screen displays the apps most often used on your computer. Click or - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 66
as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see "Contacting - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 67
efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that provides power when you are away - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 68
utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 69
the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 70
battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the battery battery Your computer may have an internal real-time clock (RTC) battery. The RTC battery powered off. The RTC battery may have become completely - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 71
light gives you an indication of the main battery's current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged NOTE Battery life and charge time may vary, depending upon power management settings, applications - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 72
power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its calculations. Click or touch the Power icon in the notification area, see "Finding your way - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 73
Sleep mode or to completely shut down when the notification goes off. To change the default notification settings: 1 Right-click or touch & hold the Battery ( ) icon in the notification area. 2 Click or touch Power Options in the pop-up menu. 3 Click or touch Change plan settings under the plan - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 74
the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 75
. 7 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can OK to save the plan changes you have performed. Depending on your model, the two power plans eco and Balanced are satisfactory for most people - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 76
location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the device is leaking or its case is cracked, put on - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 77
❖ Other unusual events during use, such as abnormal sound. Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 78
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 79
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 80
80 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 81
information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click or touch the Start ( ) button, it is in reference to this button. Click or : ❖ Start apps ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Toshiba Utilities - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 82
82 Exploring Your Computer's Features Exploring the desktop ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see "Using the Start menu" on page 42 and "Starting an app" on page 65. Task view The Task view ( ) icon tiles the currently open windows - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 83
Exploring Your Computer's Features Exploring the desktop 83 Taskbar Each time you open a program, an icon associated with that program appears on the taskbar. With some programs, an icon appears on the taskbar for each document or window you open. You can use these icons to quickly switch between - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 84
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 85
disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 150. NOTE When Airplane mode is OFF, the will be lit. For help with common Wi-Fi networking problems, see "Wireless networking problems" on page 134. Connecting your computer to a network - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 86
. 6 Follow the on-screen prompts. The built-in IR camera will activate, showing an onscreen preview of your face before registering it. Toshiba recommends selecting Improve recognition during enrollment to register with and without glasses (if you wear them), as well as taking your device outside to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 87
) into the available headphone/microphone jack. You can use your computer to record sounds using the computer's internal microphone(s) (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 88
88 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. Your recording file is created and automatically saved for you. Using external speakers or headphones Before putting on headphones to listen, turn the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 89
you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages miniSD Card, an SD adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 90
card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 91
Exploring Your Computer's Features Using the Memory card reader 3 Gently press the card inward to release it. The card pops out slightly. 4 Grasp the card and pull it straight out. 91 (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 92
the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Service Station ❖ Chroma Tune for TOSHIBA 92 - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 93
Utilities and Applications eco Utility 93 eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click or touch eco - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 94
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 95
Utilities and Applications Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch Supervisor Password. 95 (Sample Image) Supervisor Password tab 4 Click or touch Set. 5 Enter your password, and then enter - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 96
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 97
Utilities and Applications Password Utility 97 To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 98
98 Utilities and Applications Password Utility Deleting a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 99
Utilities and Applications System Settings 99 System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click or touch System Settings ( ). The - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 100
100 Utilities and Applications System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the computer when opening - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 101
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 102
use. ❖ If USB Sleep and Charge is enabled, the computer's battery will discharge during standby and hibernation or when the computer is turned the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 103
, if you set the slider to 10%, charging will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 104
104 Utilities and Applications Sleep Utilities (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 105
when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on-screen - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 106
106 Utilities and Applications Chroma Tune for TOSHIBA Chroma Tune for TOSHIBA (Available on certain models.) Wide-color-gamut displays offer much more flexibility in color . From changing the automatic color settings, to making manual color changes, Chroma Tune is the cockpit for managing color. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 107
107 Utilities and Applications Chroma Tune for TOSHIBA Chroma Tune software allows you access to three correct ICC profile in order to show the correct color. Changing the ICC profile manually in the Windows Color Management control panel is cumbersome and confusing. Chroma Tune removes the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 108
need to view wide-gamut content, such as professional photography, you can manually change the color space to Adobe RGB. Doing this with the default settings the Search field, type Chroma Tune, and then select Chroma Tune for TOSHIBA. 2 Select one of the following Color Spaces: ❖ Technicolor (default - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 109
109 Utilities and Applications Chroma Tune for TOSHIBA App Sync Most people do not know about change an assigned color space, you can do so from a pull-down menu. Similarly, if you wish to manually change to a color space without affecting the assigned color space, you can do so with a simple point - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 110
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 111
, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 112
several hours, which will deliver a slow, steady "trickle-charge" to the battery. Once the battery has been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 113
working The battery light is blinking when the computer is on. If the battery light is If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 148. The Windows operating look right. Unless a hardware device has failed, problems usually occur when you change the system in - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 114
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 115
. The Operating System will automatically look for problems and repair them if possible. Command Prompt troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows with a minimal set of drivers and services - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 116
interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the battery. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 117
. If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. The battery appears not to batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 118
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 119
1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 120
when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 121
. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 Plug a USB mouse into an open USB port on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed driver for your mouse - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 122
then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for your computer. NOTE In order to determine - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 123
. NOTE Some computers may have an Advanced tab (or similar) to change the touchpad properties. 3 You can now change the configuration settings of your touchpad. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 124
Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 125
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 126
be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 127
may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 128
128 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 129
troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 130
130 If Something Goes Wrong Sound help Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click or touch Change system sounds. 3 Click or touch the Playback tab. 4 Select a playback device. 5 Click or touch the Set Default button. NOTE If only one playback device - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 131
Sound Audio driver and select Uninstall. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 132
listed under "Sound, video and game controllers." e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on page 44. Perform - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 133
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 134
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems Service Provider) service may be disrupted. ❖ Verify that the Service Set system, and that the driver is loaded. To access the with a support technician at a later time - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 135
site for recent firmware upgrades. Problems with WEP keys, in service or utilities. ISPs are usually phone companies (for a DSL or fiber optic connection) or TV providers (for a cable or satellite ve connected your hardware by following the ISP's instructions, you might already be connected to the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 136
. The wireless network adapter is disabled. Double-click the Network icon and set Wi-Fi to On. Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: 1 Make sure all cords/cables are connected - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 137
On. Check the Network ( ) icon in the taskbar for signal strength. Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 138
computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. Troubleshooting an Internet connection - How to verify TCP/IP If the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 139
detection process, and the driver will be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest components and drivers is to use Toshiba Service Station. To access TOSHIBA Service Station: 1 In the Search - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 140
appear. Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's model and/or - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 141
support.toshiba.com/drivers and enter your computer's model and/or serial number to find drivers, you should filter your search by Touchpad driver to find the latest driver . Save your work! See "Computing tips" on page 58 for instructions. On a regular basis, back up the information stored on your - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 142
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows operating system The - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 143
143 If Something Goes Wrong Develop good computing habits effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo a restore point selection, if you change your mind. Follow these steps to create a restore point using the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 144
computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 145
or touch Save backup copies of your files with File History and follow the on-screen instructions to back up your files. For additional Help, press the FN + ( ) keys to launch the Windows Help and Support screen. Search for "back up files." General tips for installing hardware and software Here are - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 146
will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 147
to investigate all sources. ❖ Review the troubleshooting information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 148
software drivers, BIOS updates, and many other downloads. Contacting Toshiba Toshiba's Technical Support Web site For technical support, America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 149
, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 150
to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Cortana® ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ Media ❖ Volume mute ❖ Wireless ❖ Keyboard backlight ❖ Zoom In/Out ❖ Zoom - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 151
helps you to be more productive by completing basic tasks, like sending emails, scheduling events, and performing Web searches. (Available on certain models.) Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 152
the screen, however only the available modes for your system are functional, depending on the attached external display(s). Disabling or enabling the touchpad This TOSHIBA Function key enables/disables the touchpad. To enable/disable the touchpad press the ( ) key. For more information on using the - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 153
TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume. This TOSHIBA Function key increases the volume. Volume Mute This TOSHIBA or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi antenna in - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 154
Function Keys Functions Zoom In/Out This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select the desired - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 155
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom CSA approved Europe BS - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 156
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 157
Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Light Emitting Diode MB megabyte MBps megabytes per second PC Personal Computer RAM Random Access Memory RGB Red, Green Blue light (monitor) RFI - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 158
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 159
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 160
160 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 161
data and instructions the CPU driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 162
while moving the pointer to drag a selected object. In the Windows operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also DVD-ROM. DVD-ROM (Digital Versatile [or Video] Disc Read-Only - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 163
163 Glossary extension-See file extension. external device-See device. F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 164
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 165
emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the data permanently, such as ROM. A computer's main memory is RAM. See also RAM, ROM. microprocessor-See Central Processing Unit (CPU). motherboard-The computer - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 166
166 Glossary N network-A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced-A method of refreshing a - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 167
doing. pointing device-Any device, such as the touchpad or a mouse, that enables you to move the Processing Unit (CPU). program-A set of instructions that can be executed by a computer. See also memory. Compare ROM. Random Access Memory-See RAM. Read-Only Memory-See ROM. reboot-See boot, restart - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 168
is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used to store and transfer data between - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 169
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 170
external devices 45 adding desktops 82 adequate ventilation cooling fan 38 adjusting touchpad settings 52 Advanced Startup options 114 app, starting 65 audio features 87 B backing up files 59, 66 Backlit keyboard 62 battery battery life 68 care 77 170 changing 76 charge indicator light 40 charge - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 171
display troubleshooting 124 display configuration modes 60 display devices external 54 display, external adjusting 56 disposal information 18 disposing of your computer 77 documentation 29 downloading drivers/updates determine correct drivers 140 manually download/install 140 Toshiba Service Station - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 172
power plan 76 eco Utility 93 enabling touchpad 53 enabling/disabling touchpad 152 ENERGY STAR 25 exploring desktop 79 battery 77 memory adding 39 Memory card reader inserting memory media 90 removing memory media 90 using 89 microphone using 87 monitor problems troubleshooting 124 monitoring battery - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 173
plans selecting power plan options 74 power saving options 74 precautions safety 36 printer troubleshooting 133 problem solving contacting Toshiba 148 Startup options 114 R real-time clock (RTC) battery 69 recording sounds 87 recovery creating a recovery drive 46 internal storage drive 45 reset - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 174
menu problem solving battery 76 Task view taskbar 82 taskbar 83 television adjusting display 56 tips for computing 58 Toshiba online resources 66 registering computer Toshiba Web site 43 worldwide offices 148 TOSHIBA Function Keys functions 150 touch screen navigation 63 touchpad troubleshooting - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 175
129 touchpad 120 trouble running programs 126 URL address not found 116 USB Sleep and Charge cannot use 146 USB Wakeup function does not work 147 Web Camera 126 Windows operating system not working 113 wireless networking 134 troubleshooting keyboard clean the keyboard 120 latest keyboard driver 119 - Toshiba Satellite P25W-C2300-4K | Satellite/Satellite Pro P20W-C Series Windows - Page 176
176 Index Windows Store 84 wireless networking 84 troubleshooting 134
GMAD00441010
09/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 110
in this guide.
User’s Guide
(Windows 10)