Toshiba Satellite P50-BBT2N22 Windows 8.1 User's Guide for Satellite P50-B Ser
Toshiba Satellite P50-BBT2N22 Manual
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- Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 1
Satellite®/Satellite Pro® P50 - B Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 2
state of California only. Model: Satellite®/Satellite Pro® P50 - B Series Recordable all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 4
with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 6
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba harmful interference to co-channel Mobile Satellite systems. Please note that high- - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 8
frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 9
User's Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 10
number only signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service 25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated as primary users of - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 11
in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 12
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 13
13 Italia: Nederland: Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l'Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 14
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 15
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 16
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 17
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 18
Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba ("Video Standards") and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 19
Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 20
Contents Introduction 26 This guide 28 Safety icons 29 Other icons used 29 Your computer's features and specifications 30 Documentation 30 Service options 30 Chapter 1: Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable 32 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 21
Charging the main battery 41 Using the computer for the first time 42 Initial setup 42 Setting up your software 43 Registering your computer with Toshiba 43 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional external devices 46 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 22
optical media 87 Removing a disc with the computer on ......... 88 Removing a disc with the computer off ......... 88 Toshiba's online resources 89 Chapter 3: Mobile Computing 90 Toshiba's energy-saver design 90 Running the computer on battery power 90 Battery Notice 91 Power management 92 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 23
Contents 23 What to do when the main battery runs low 96 Setting battery notifications 96 Conserving battery power 97 Power Plans 98 Using the eco power plan 99 Changing the main battery 100 Taking care of your battery 100 Safety precautions 100 Maintaining your battery 101 Disposing of - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 24
Music 126 HDD Protection Utility 127 Function Key 128 Recovery Media Creator 129 Service Station 129 TOSHIBA Application Installer 130 Chapter 6: If Something Goes Wrong 131 Problems that are easy to fix 131 Problems when you turn on the computer ........ 132 The Windows® operating system is - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 25
Contents 25 Appendix A: TOSHIBA Function Keys 162 Functions 162 Help file 163 Display brightness 163 Output (Display switch 164 Disabling or enabling the touch pad 165 Media buttons 165 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 26
can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 26 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 27
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 28
prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 29
Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 30
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 31
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 32
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 33
work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 34
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 35
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 36
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 37
Never allow any liquids to spill into any part of your computer, and never expose the socket and computer. Failure to follow these instructions could result in serious injury or permanent you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 38
new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 39
Getting Started Setting up your computer 39 Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 40
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 41
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 42
display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 43
first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 44
44 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 45
Getting Started To Restart your computer 45 To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 46
, when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 43. After starting your computer for the first time you may - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 47
to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 43. Installing a memory module Memory modules can be installed in the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 48
48 Getting Started Adding memory (optional) Before you install or remove a memory module, turn off the computer. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 49
have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 50
50 Getting Started Adding memory (optional) 12 Locate an empty memory module slot on the underside of the computer. NOTE If no memory slot is available, you must remove a module by performing steps 2-3 of "Removing a memory module" on page 53. NOTE If your system has the memory modules stacked - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 51
Getting Started Adding memory (optional) 51 14 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 15 Once the module's connector is fully - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 52
52 Getting Started Adding memory (optional) Slot B Slot A Front of computer (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 16 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 53
Getting Started Removing a memory module 53 19 Reconnect the cables. 20 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 54
54 Getting Started Removing a memory module 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw(s). 5 Re-insert the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 55
Getting Started Recovering the Internal Storage Drive 55 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 56
56 Getting Started Recovering the Internal Storage Drive Recovery option Restoring from recovery media Refresh your PC (with user's data) Reset your PC Description This option allows you to restore your system from the recovery media you created. See "Restoring from recovery media" on page 59. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 57
Getting Started Recovering the Internal Storage Drive 57 Creating recovery media It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 58
Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use. 3 Check the "Information" area of the dialog box to determine the number of DVDs you will need and/or - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 59
example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 57. NOTE When you restore your system, only the operating system files - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 60
. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 61
Getting Started Recovering the Internal Storage Drive 61 You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer's internal storage drive: TECHNICAL NOTE: Your data will be copied into the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 62
your PC without affecting your files, and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 63
Getting Started Recovering the Internal Storage Drive 63 9 Your system will restart. The "Refreshing your PC" window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 64
64 Getting Started Recovering the Internal Storage Drive 6 Select Remove everything and reinstall Windows, and click or touch Get Started. The "Reset your PC" screen appears. (Sample Image) Reset your PC screen 7 Click or touch the Next button. The "Do you want to fully clean your drive?" screen - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 65
computer. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 66
Follow the on-screen prompts to complete the installation process, see "TOSHIBA Application Installer" on page 130. Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 67
pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 68
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide two fingers along the right - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 69
the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 70
by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 71
port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. NOTE You can change - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 72
72 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 73
selection. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 74
an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 75
Getting Started Caring for your computer 75 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 76
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 77
Learning the Basics Computing tips 77 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 78
78 Learning the Basics Using the keyboard Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) 10-key keyboard NOTE - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 79
, F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 162. Special Windows® keys Windows® key Application last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 103 ❖ Application key-Has - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 80
80 Learning the Basics Touch screen Touch screen Your computer may come with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures. Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 81
Learning the Basics Mouse properties 81 Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 82
82 Learning the Basics Saving your work Below is an example using the Search field to start an app: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for apps 2 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 83
™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These ™ Disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 84
) HDMI™ cable to view High Definition content via your Blu-ray Disc™ drive on an external monitor or television. The external monitor or television must support HDMI™. ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 85
player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 86
86 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 87
the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 88
properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 89
to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of online - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 90
is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 91
only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication , and may cause the battery meter to be inaccurate. NOTE For best performance when playing streaming media (especially streaming video), either power the computer - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 92
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 93
Mobile Computing Charging batteries 93 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 94
94 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 95
Mobile Computing Monitoring battery power 95 HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 96
96 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 97
the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other optional - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 98
98 Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 99
model, the two power plans eco and Balanced are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance. Using the eco power plan This computer is equipped with - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 100
is needed, contact the location you purchased the computer at for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery. If the computer is leaking or its case - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 101
In addition, Toshiba's recycling initiatives include recycling programs, events and consumer promotions. For details, please visit toshiba.com/recycle. travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 102
mode is ON) if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 162. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 103
® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 104
104 Exploring Your Computer's Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 105
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 106
files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. NOTE ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 107
current weather conditions. Badge notifications-A specialized type of tile notification (shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application. Raw notifications-These run a background task on behalf of - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 108
or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN , use the F12 key. For more information see "TOSHIBA Function Keys" on page 162. NOTE When Airplane mode - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 109
109 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 110
110 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 111
indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, ™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 112
card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 113
113 Exploring Your Computer's Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 114
includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain ❖ Sleep Utilities ❖ HDD Protection Utility ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 114 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 115
115 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 116
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 117
117 Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 118
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 119
119 Utilities Password Utility To register a password for the power-on password functions: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 120
120 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 121
121 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 122
122 Utilities System Settings ❖ Display-Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the ( ) + P keys to toggle - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 123
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 124
124 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 125
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 126
USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. Sleep and Music Your Toshiba computer may be equipped with the "Sleep and Music" feature that allows you to listen to music stored on a portable audio device using the speakers - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 127
127 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer's hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 128
128 Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 129
on using the utility to create recovery media, see "Creating recovery media" on page 57. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 130
Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install. 4 Click - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 131
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 132
132 If Something Goes Wrong Problems when you turn on the computer If you are working in a continue working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 133
try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 134
computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 160. The Windows® operating problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 135
the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper- Now under Advanced Startup. The computer restarts. 7 Click or touch Troubleshoot from the menu. You now have several options: Refresh your computer - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 136
❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover The Operating System will automatically look for problems and repair them if possible. Command Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 137
Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will loop where it fails, attempts to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors contribute to the speed with - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 138
properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 139
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 140
is not accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 141
141 If Something Goes Wrong Power and the batteries Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 142
-in screen, make sure the display priority is not set for an external monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting. HINT: Pressing the F4 key several times will advance you through the display - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 143
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-click - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 144
problems The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support Your display contains an extremely large number of thin-film transistors (TFT) - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 145
145 If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up menu, click or - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 146
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 147
of the optical disc drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 148
other applications during Blu-ray Disc™ playback. ❖ Blu-ray Disc™ player does not support DVD playback. Please use Windows Media® player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support may vary with each Blu-ray Disc™. Please contact content publisher directly with - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 149
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 150
. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 151
confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" 's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ If you have - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 152
drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. on page 138 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 153
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 76 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 154
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 155
155 If Something Goes Wrong Develop good computing habits 3 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch Configure. 5 Under Restore settings select Turn on System Protection. 6 Click or touch OK. 7 Click or - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 156
you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well instructions to back up your files. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 157
Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files." General tips for installing hardware and complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 158
make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 159
to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 160
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 161
Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 162
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 163
Help file 163 TOSHIBA Function Keys Functions This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 164
Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 165
/disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 66. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 166
❖ Always ON ❖ Always OFF ❖ Auto For more information, see "Backlit keyboard" on page 79. (Available on certain models.) Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select the desired resolution. - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 167
with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA approved Europe VDA approved NEMKO approved AS approved 167 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 168
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 169
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 170
World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector. An intelligent adapter ( - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 171
printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM the central processing unit (CPU) with other parts of the computer, such as the video adapter - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 172
, and sends the results to another device that uses the information. character-Any letter, number, or symbol you can use on the computer. Some characters are non-printing characters, components that make up a single computer system. (2) How parts of the system are set up (that is, configured). - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 173
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 174
174 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 175
175 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension. file extension-The - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 176
Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 177
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 178
178 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 179
179 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 180
device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart-Synonymous with reboot. To - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 181
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 182
Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals because they do not contain any internal moving parts, but have less storage capacity. See also a narrowly focused operation or solve a specific problem. Utilities are often related to computer system - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 183
Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 109 adding memory check total memory 55 memory (optional) 47 optional external devices 46 adequate ventilation cooling fan 39 adjusting touch pad settings 69 app, starting 81 App, starting from Start screen 81 apps starting from - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 184
106 exploring the 105 icons 106 recycle bin 106 standard features 104, 105 Device Manager fixing a problem 138 directing display output 72 disabling touch pad 70 display troubleshooting 143 display devices external 71 display output settings 72 display, external adjusting 73 disposal information 19 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 185
storage drive recovery 55 K keyboard function keys 78 special Windows® keys 79 troubleshooting 142 using 78 keys function keys 78 L LEDs system indicator lights 95 AC 74 M maintaining your battery 101 manual eject hole optical disc drive 85 media control buttons mute button 86 next track button 86 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 186
socket 50 removing 53, 54 microphone using 109 monitor problems troubleshooting 142 monitoring battery power 94 mouse properties 81 moving the manual eject hole 85 playing optical media 87 recording optical media 87 removing a disc 88 troubleshooting 146 using 83, 85 optical discs troubleshooting - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 187
power saving options 97 precautions safety 37 printer troubleshooting 149 problem solving contacting Toshiba 160 Startup options 134 R real-time clock selecting a place to work 31 power plan options 98 video cables 71 Service Station 129 setting low battery notifications 96 setting up AC adaptor 40 - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 188
Toshiba accessories memory 47 TOSHIBA Application Installer 130 TOSHIBA Function key zooming in 166 zooming out 166 TOSHIBA Function Keys functions 162 touch pad using 66 touch screen navigation 80 traveling tips 101 troubleshooting keyboard 142 memory problems 139 missing files/trouble accessing a - Toshiba Satellite P50-BBT2N22 | Windows 8.1 User's Guide for Satellite P50-B Ser - Page 189
108 Windows® Charms Devices 104 Search 104 Settings 104 Share 104 Start 104 Windows® charms 104 Windows® key 79 Windows® operating system desktop 105, 112 troubleshooting 134 Windows® Store 107 wireless networking 108
GMAD00394010
04/14
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 131
in this guide.
Satellite
®
/Satellite Pro
®
P50 - B Series
User’s Guide