Toshiba Satellite P50W-CBT3NX1 Satellite/Satellite Pro E40W/P50W-C Series Wind
Toshiba Satellite P50W-CBT3NX1 Manual
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- Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 1
14 & 15 Series User's Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 2
must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 6
found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba of interference to other devices or services is perceived or identified as harmful. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 8
8 If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment. Exposure to Radio Frequency Radiation The radiated - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 9
9 This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 10
. This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 11
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 12
12 Italia: Nederland: Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l'Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 13
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 14
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 15
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 16
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 17
United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 18
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 20
Charging the main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut down your computer 43 To Restart your computer 44 To place your computer in Sleep mode 44 Adding optional external devices 45 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 21
screen navigation 66 Mouse properties 67 Starting an app 68 Saving your work 68 Backing up your work 69 Toshiba's online resources 69 Chapter 3: Mobile Computing 70 Toshiba's energy-saver design 70 Running the computer on battery power 70 Battery Notice 71 Power management 72 Charging the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 22
Disabling USB Sleep and Charge 107 Power supply mode settings 107 Service Station 109 TOSHIBA Application Installer 110 Display Utility 111 Chapter 6: If Something Goes Wrong 112 Problems that are easy to fix 112 Problems when you turn on the computer ........ 113 The Windows operating system - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 23
Web Camera 129 Uninstall the Web Camera driver 129 Perform a system restore 130 Check for problems with third party applications 131 System Recovery 131 Sound help 131 Use the Sound troubleshooter 131 Check and set default speakers 132 Uninstall the audio driver 133 Download the latest - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 24
24 Contents Uninstall the network adapter driver 139 Troubleshooting an Internet connection - How to verify TCP/IP 141 Downloading drivers and updates 142 Using Toshiba Service Station 142 Manually download and install drivers and updates 143 How to determine the correct drivers to download - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 25
can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 25 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 26
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 27
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 10. You - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 29
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 30
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 31
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 32
to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 33
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 34
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 35
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 36
from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 37
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 38
38 Getting Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 39
the surface. Adding memory Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 40
AC power light on the indicator panel glows. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 41
other hand to slowly open or close the display panel. Initial setup After turning on your computer for the first time, follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. When you turn on the computer for the first - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 42
42 Getting Started Using the computer for the first time Using the Start menu Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 43
Type in the requested information and complete the registration process. Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty. NOTE To register online, an Internet connection is required. To Shut down your computer 1 Click or touch the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 44
44 Getting Started To Restart your computer To Restart your computer 1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. 2 The Start menu opens. 3 Click or touch the Power ( ) icon in the Start menu. (Sample Image) Restart 4 Highlight, and - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 45
Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Initial setup" or troubleshoot problems on your computer. See "Creating a recovery drive" on page 46. Booting from a recovery drive to Reset or troubleshoot problems This - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 46
46 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 47
Getting Started Recovering the Internal Storage Drive 47 3 Click or touch Create a recovery drive. A message may appear asking you to allow this app to make changes to your PC. Click the Yes button. (Sample Image) Create a recovery drive window 4 In the Create a recovery drive window click or - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 48
, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive. For instructions on creating a recovery drive, see "Creating a recovery drive" on page 46. NOTE When you restore your system, only the operating system files - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 49
Getting Started Recovering the Internal Storage Drive 49 Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to an external power source via the AC adaptor. 1 Click or - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 50
but keeps your personal files ❖ Remove everything-Removes all of your personal files, apps, and settings Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 51
Install. 5 Follow the on-screen prompts to complete the installation process, see "TOSHIBA Application Installer" on page 110. Using the touchpad NOTE Some of the touchpad operations described in this section are only supported in certain applications, and only on certain models. You can use the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 52
Touchpad Primary control button Secondary control button (Sample Illustration) The touchpad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 53
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 54
. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touchpad. You may be inadvertently - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 55
model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key. For - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 56
port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 57
Getting Started Using external display devices 57 Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 58
or touch Settings ( ) in the Start menu, and then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 78. There are additional - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 59
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 60
60 Getting Started Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 61
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 62
62 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 63
moving or lifting the computer. Disconnect the AC adaptor and all peripherals/cables before changing the position of the display mode. Failure to follow these instructions may result in damage to the computer and/or attached peripherals/cables. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 64
64 Learning the Basics Using the keyboard Do not lift the computer by the display panel. Doing so could damage the system. Screen Auto-rotation NOTE When you rotate the device from portrait to landscape (or vice versa) while in Audience, Tablet, and Presentation modes, the screen orientation - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 65
refreshes the Internet page function is performed. For more information, see "TOSHIBA Function Keys" on page 154. Special Windows keys Windows key Application key key-Launches the Start menu. For more information refer to Help & Support, or see "Finding your way around the desktop" on page 84 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 66
66 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 67
Zoom out-Place and pinch two fingers together to stretch or zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 68
68 Learning the Basics Starting an app Starting an app To start an app, click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Most used list on the left side of the Start screen displays the apps most often used on your computer. Click or - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 69
prefer to use a highcapacity file recovery system, such as an external hard drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 70
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 71
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 72
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. Always - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 73
Mobile Computing Charging the main battery 73 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 74
74 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 75
Mobile Computing Monitoring battery power 75 HINT: Be careful not to confuse the AC power light/ Battery light ( ) and ON/OFF light ( ). When the AC power light/Battery light or ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 76
76 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 77
Mobile Computing Monitoring battery power 77 (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. 7 Click or touch OK. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 78
78 Mobile Computing Monitoring battery power Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 79
. If you find that a new battery is needed, contact the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 80
sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 81
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 82
(Airplane mode is ON) if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 154. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 83
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 84
84 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 85
configuration. See Windows online Help for more specific information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click or touch the Start ( ) button, it is in reference to this button. Click or touch the Start ( ) button to open the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 86
86 Exploring Your Computer's Features Exploring the desktop ❖ Access Toshiba Utilities ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see "Using the Start menu" on page 42 and " - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 87
Exploring Your Computer's Features Exploring the desktop 87 App tiles The app tiles can be accessed and launched from the Start menu. Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Taskbar Each time you open a - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 88
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 89
and close the window. Your computer should then be connected. NOTE To enable or disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 154. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 90
90 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 91
Exploring Your Computer's Features Exploring audio features 3 Click or touch Voice Recorder. 91 (Sample Image) Voice Recorder screen 4 Speak normally into the microphone. 5 When you have finished recording, click or touch the Stop Recording button. Your recording file is created and automatically - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 92
92 Exploring Your Computer's Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 93
or miniSD Card, an SD adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 94
94 Exploring Your Computer's Features Using the Memory card reader 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 95
Exploring Your Computer's Features Using the Memory card reader 4 Grasp the card and pull it straight out. 95 (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows message "copying..." disappears, writing to the media - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 96
the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Service Station ❖ TOSHIBA Application Installer ❖ Display Utility 96 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 97
Utilities eco Utility 97 eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click or touch eco Utility ( ). The eco - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 98
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 99
Utilities Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch Supervisor Password. 99 (Sample Image) Supervisor Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 100
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 101
101 Utilities Password Utility To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 102
102 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 103
103 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click or touch System Settings ( ). The - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 104
104 Utilities System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 105
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 106
106 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 107
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 108
108 Utilities Sleep Utilities Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 109
when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on-screen - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 110
originally bundled with your computer. To reinstall drivers and applications: 1 In the Search field, type Toshiba Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). The TOSHIBA Application Installer window appears. 3 Click or touch the item you want to install. 4 Click or - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 111
Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Click or touch the option you wish to change and follow the on-screen instructions. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 112
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 113
113 If Something Goes Wrong Problems when you turn on the computer 2 Select the program or working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 114
power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 115
shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 151. The Windows operating system is not working The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 116
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 117
Enable debugging mode Starts Windows in an advanced troubleshooting mode ❖ Enable boot logging Creates a file Mode Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 118
be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system battery. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the battery. Here are some typical - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 119
is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 120
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 121
"To Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 122
when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 123
your way around the operating system without a working touchpad. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 124
computer" on page 44. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for your - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 125
Advanced tab (or similar) to change the touchpad properties. 3 You can now change the configuration settings of your touchpad. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 126
Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 127
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 128
be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 129
and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to "Perform a system restore" on page 130. Testing your internal - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 130
130 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 131
troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 132
132 If Something Goes Wrong Sound help Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click or touch Change system sounds. 3 Click or touch the Playback tab. 4 Select a playback device. 5 Click or touch the Set Default button. NOTE If only one playback device - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 133
continue with the speaker setup by clicking Next. Follow the on-screen instructions to complete the speaker setup. Uninstall the audio driver You can Uninstall the you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 134
Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and download the Sound driver for your - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 135
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 136
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier ( you should confer with a support technician at a later time. NOTE - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 137
) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network. ❖ . Connecting to the Internet To connect to the Internet, you'll need an Internet Service Provider (ISP) and additional hardware. ❖ ISP: An ISP is a company that - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 138
have an ISP and you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. To find out, open you wish to connect to, and then click or touch Connect. Troubleshooting an Internet connection - Verify network status The appearance of the Network - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 139
139 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: 1 Make sure all cords/cables are connected, (e.g. modem connection from the wall - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 140
. The driver is then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 141
141 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - How to verify TCP/IP If the wireless network is not detected, you can check that the hardware in the computer is - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 142
with the latest components and drivers is to use Toshiba Service Station. To access TOSHIBA Service Station: 1 In the Search field, type Service Station. 2 Click or touch the Service Station Utility. 3 Read and accept "TOSHIBA Service Station Utility Software Notice & Acceptance," (if required - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 143
warning notices that may appear. Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 144
4 The above example indicates the touchpad vendor's name. This tells you that when you go to http://support.toshiba.com/drivers and enter your computer's model and/or serial number to find drivers, you should filter your this feature. Save your work! See "Computing tips" on page 61 for instructions. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 145
provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get of self-help books you can use to supplement the information in the manuals. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 146
quickly creates restore points - 'snapshots' of your Windows operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 147
147 If Something Goes Wrong Develop good computing habits 6 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click or touch Create. The Windows operating system creates the restore point, - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 148
on its internal storage drive. Since problems with either hardware or software can make of the optical disc drives built into recent Toshiba portable computer models can write to (or your files with File History and follow the on-screen instructions to back up your files. For additional Help, while - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 149
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 150
new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 151
problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support current information. Technical support is available online at Toshiba's support Web site at support.toshiba.com. At this Web - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 152
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 153
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 154
Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Cortana® ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ Media ❖ Volume mute ❖ Wireless ❖ Zoom - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 155
digital assistant. Cortana helps you to be more productive by completing basic tasks, like sending emails, scheduling events, and performing Web searches. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 156
Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options, see "Directing the display output when you turn on the computer" on page - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 157
. To enable/disable the touchpad press the ( ) key. For more information on using the touchpad, see "Using the touchpad" on page 51. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 158
mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Zoom In/Out This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Keyboard Backlight This TOSHIBA Function key toggles the settings for the keyboard backlight: ❖ Always On ❖ Always Off - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 159
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom CSA approved Europe BS - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 160
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 161
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 162
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 163
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 164
164 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 165
165 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 166
166 Glossary disk-A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk. disk drive-The device that reads and writes information and programs on - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 167
167 Glossary extension-See file extension. external device-See device. F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 168
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 169
169 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 170
170 Glossary N network-A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced-A method of refreshing a - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 171
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 172
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 173
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 174
Index A AC adaptor 39 AC power 72 AC power light 39 indicator light 75 accessing network 90 adding memory 39 optional external devices 45 adding desktops 86 adequate ventilation cooling fan 38 adjusting touchpad settings 54 Advanced Startup options 116 app, starting 68 audio features 90 B backing up - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 175
setting up 38 computer lock 59 computer will not start troubleshooting 113 computing habits troubleshooting 144 computing tips 61 connecting AC adaptor 39 AC adaptor drivers/updates determine correct drivers 143 manually download/install 143 Toshiba Service Station 142 drivers downloading 142 E - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 176
80 memory adding 39 Memory card reader inserting memory media 93 removing memory media 94 using 93 microphone using 90 monitor problems troubleshooting 126 monitoring battery power 74 mouse properties 67 moving the computer 59 N network accessing 90 connecting your computer 90 networking wireless - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 177
power plan options 78 power saving options 77 precautions safety 36 printer troubleshooting 135 problem solving contacting Toshiba 151 Startup options 116 R real-time clock (RTC) battery 72 to work 30 power plan options 78 video cables 56 Service Station 109 setting low battery notifications 76 - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 178
TCP/IP 141 troubleshooting 125 AC power light is blinking 114 battery light is blinking 115 bookmarked site not found 118 computer will not start 113 contacting Toshiba 151 corrupted/damaged data files 128 data/entire system backup 148 display error message 126 display problems screen is blank - Toshiba Satellite P50W-CBT3NX1 | Satellite/Satellite Pro E40W/P50W-C Series Wind - Page 179
correct/ flickers 126 slow Internet connection 118 sound 131 touchpad 122 trouble running programs 128 URL address not found 118 USB Sleep and Charge restore 134 uninstall/reinstall driver 133 use the sound troubleshooter 131 troubleshooting touchpad disable/enable 122 install external mouse 123
GMAD00425010
07/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 112
in this guide.
14 & 15 Series
User’s Guide
(Windows 10)