Toshiba Satellite PSU5XC Users Manual Canada; English
Toshiba Satellite PSU5XC Manual
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Toshiba Satellite PSU5XC manual content summary:
- Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 1
User's Manual Satellite U840W series - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 2
Chapter 4 Utilities & Advanced Usage Utilities and Applications 4-1 Special features 4-6 Using the TOSHIBA Sleep Utility 4-8 Using the TOSHIBA Face Recognition 4-11 TOSHIBA Password Utility 4-14 User's Manual ii - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 3
5-6 Panel power on/off 5-7 System automatic Sleep/Hibernation 5-7 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 6
system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only industry environments". For example, the following environments are not approved: User's Manual vi - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 7
TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. User's Manual vii - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual viii - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 9
region where you purchased. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. REACH - Compliance standard, they will not be counted as defect or failure. User's Manual ix - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 10
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 11
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 12
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 13
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 14
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 15
all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 16
TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Split Screen Utility User's Manual (this manual) You section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 17
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 18
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 1-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 19
, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. 1. Open the display panel. User's Manual 1-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 20
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure button ( ). 4. Turn off any peripheral devices connected to your computer. User's Manual 1-6 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 21
). To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: User's Manual 1-7 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 22
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. User - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 23
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 1-9 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 24
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 25
is being correctly supplied from the AC power adaptor. Please refer to Chapter 5, Power and Power-Up Modes for more information on this feature. User's Manual 2-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 26
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 2-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 27
series LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per IN 19V jack Headphone jack A 3.5 mm mini headphone jack enables connection of stereo headphones. User's Manual 2-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 28
The jack with the icon ( ) has Sleep and Music function. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to - using the wrong AC adaptor can cause damage to the computer. User's Manual 2-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 29
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 30
refer to the Sound System section in Chapter 3, Operating Basics for more information. The Web Camera LED glows when the Web Camera is operating. User's Manual 2-6 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 31
low battery condition, generated by the system. The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-7 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 32
. Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications may vary depending on the model you purchased. User's Manual 2-8 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 33
yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 34
of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), please refer to Appendix C, Legal - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 35
select the Display Power Saving Technology check box. Intel® Rapid Start Technology This computer supports Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode immediately after your computer goes into the Sleep Mode. User's Manual 2-11 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 36
not equipped with a Solid State Drive. The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer. User's Manual 2-12 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 37
destination. The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the User's Manual 3-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 38
functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. User's Manual 3-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 39
Cards. In the Settings for Flash Cards window, click the Help button. Hot keys This section describes the associated functions of the hot keys. User's Manual 3-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 40
the font sizes within one of the supported application windows. Changes the display resolution. Turns the keyboard backlight on or off. This function is supported with some models. FN Sticky key , click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Accessibility. User's Manual 3-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 41
VIDEO PLAYER: Notes on use This software can only be used on Windows 7. TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and to Hibernation or Sleep Mode when running the TOSHIBA VIDEO PLAYER. User's Manual 3-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 42
VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER. 1. Load a DVD-Video in the external optical disc drive while Windows® 7 is running. User's Manual 3-6 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 43
Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual has an HDCP compliant HDMI port. 3D playback feature supports the follwing resolutions:1920x1080 24Hz and 1280x720 60Hz Please - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 44
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 45
3D video formats are supported for playback of 3D video content. Wireless communications The computer's wireless communication function supports some wireless communication devices. resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. User - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 46
of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings. User's Manual 3-10 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 47
materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. User's Manual 3-11 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 48
Windows by TOSHIBA 1. Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack. User's Manual 3-12 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 49
tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second, while the computer is accessing a LAN, the system may hang up. User's Manual 3-13 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 50
, SDHC memory card , SDXC memory card, miniSD Card, microSD Card) Memory Stick™ (PRO™) MultiMediaCard Peripheral devices HDMI device Other Security lock Optional TOSHIBA accessories User's Manual 3-14 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 51
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 3-4 Examples of memory media Secure Digital (SD) Card microSD card adaptor playback of digital music. For this reason, you cannot copy or playback User's Manual 3-15 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 52
not twist or bend cards. Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. User's Manual 3-16 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 53
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 54
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. been confirmed, some HDMI display devices may not function properly. User's Manual 3-18 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 55
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 56
The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to . Figure 3-7 Security lock 2 1 1. Security lock slot 2. Security lock User's Manual 3-20 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 57
Labs. To access the utility, click Start -> All Programs -> SRS Labs -> SRS Premium Sound 3D. For more information, please refer to the help file. User's Manual 3-21 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 58
Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. User's Manual 3-22 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 59
Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of should get the computer inspected by an authorized service provider in order to assess the scope of when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 60
heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any . In this instance all unsaved data in memory will be lost. User's Manual 3-24 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 61
start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Peak Shift Control TOSHIBA Peak Shift registered. Only startup from built-in HDD/SSD supports Hi-Speed Start Mode. User's Manual 4-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 62
to the way you work with the computer and the peripherals you use. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the , please refer to the Using the TOSHIBA Face Recognition section. User's Manual 4-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 63
control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. User's Manual 4-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 64
protection law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Bulletin Board Bulletin Board is a convenient place to pin things to click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 4-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 65
. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Speech System. For more information, please refer to the TOSHIBA Speech System Help. User's Manual 4-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 66
in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. User's Manual 4-6 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 67
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 4-7 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 68
OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use , turn the power of the computer ON to charge the device. User's Manual 4-8 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 69
audio device, even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. The Microphone jack supports the Sleep and Music function. User's Manual 4-9 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 70
Power supply mode settings Your computer has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio Sleep and Music check box and clicking the Apply button. User's Manual 4-10 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 71
DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE User's Manual 4-11 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 72
the Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image-capturing is successful, click the Next button and register an account. User's Manual 4-12 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 73
Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( ). 4. "Please face the camera" will be displayed. User's Manual 4-13 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 74
start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Please refer to the User Password section for when a user logs on with the User Password. To set a Supervisor Password: User's Manual 4-14 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 75
U840W series Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 76
a user password: 1. Select Registered to display the following prompt: Enter Password: Enter a password. The character string you enter is displayed as a string of asterisk. User's Manual 4-16 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 77
LCD Only Selects the internal LCD, even if an external monitor is connected. Boot Setting This function allows you to modify the boot settings. User's Manual 4-17 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 78
want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. ( - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 79
the Panel Open - Power On function. (Default) The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you to set conditions for the Keyboard. Function Keys mode port(s) on the computer will work as USB 2.0 port(s), which will save power. User's Manual 4-19 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 80
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Disabled Enables Wake-up on LAN from shutdown. Disables Wake-up on LAN from shutdown. (Default) Built-in LAN - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 81
be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may be started using the following methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in the - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 82
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 83
Satellite U840W series Check your Windows® manual for more information on backing up your system the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 84
menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 85
you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the be used to restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive again, screen instructions. User's Manual 4-25 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 86
Remaining battery capacity is exhausted • Operates • No charge • LED: white • Operates • Charge • LED: amber • Operates • LED: off • Operates • LED: flashes amber Computer shuts down User's Manual Power off (no operation) • No charge • LED: white • Quick charge • LED: amber 5-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 87
battery charge is low, the AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if No light Under any other conditions, the indicator does not light. User's Manual 5-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 88
will load. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 89
decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. User's Manual 5-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 90
the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. User's Manual 5-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 91
must always save your work before you turn the computer off. Hibernation Mode: Data in memory will be saved to the Hard Disk Drive. User's Manual 5-6 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 92
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 93
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - User's Manual 6-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 94
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 95
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals power source by looking at the DC IN/Battery indicator. If User's Manual 6-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 96
problems caused by your computer's hardware or attached peripherals. Basic problems to produce apparent power problems. Overheating power down If memory will be lost. Problem Procedure Computer shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 97
power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn't The battery may be option under Select a power plan in the Power Options. User's Manual 6-5 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 98
Problem will restart. Keyboard Keyboard problems can be caused by the for further information. Problem Procedure Output to screen Support. Internal display panel Apparent computer's display panel problems Advanced Usage, for further information. Problem Procedure No display Press the hot - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 99
U840W series Problem Markings instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Chapter - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 100
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB Buttons tab. 3. Set the Double Click Speed as required and click OK. User's Manual 6-8 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 101
Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound tab. 3. Set the double-click speed as required and click OK. User's Manual 6-9 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 102
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-10 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 103
Satellite U840W series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-11 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 104
Problem The "USB Wakeup function" does not work. Satellite U840W series Procedure When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support with your audio device. Problem Procedure No sound is heard the problem, contact TOSHIBA Support. External - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 105
Satellite U840W series Problem Procedure Monitor does not turn on After confirming that the the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN jack - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 106
the system is off. If problems persist, consult your LAN administrator. 3, Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 107
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 108
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 109
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 110
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 111
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 112
restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit by the design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 113
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 114
Satellite U840W series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 115
. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. User's Manual D-1 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 116
problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support where the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 117
, a general authorization is required. Implemented General authorization required for network and service supply. Implemented This subsection does not apply for the geographical area within a outside own premises. General authorization required for network and service supply. User's Manual D-3 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 118
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual D-4 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 119
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 120
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 121
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 2230BNHMW DSP Research, Inc. Approval Number: D111287003 User's Manual D-7 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 122
Philippines Slovak Republic Switzerland Bulgaria Denmark Germany Iceland Italy Liechtenstein Monaco Poland Slovenia UK Canada Estonia Greece India Japan Lithuania Netherlands Portugal Spain USA User's Manual D-8 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 123
save mode 4-7 types 5-3 Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 C Cleaning the computer 3-23 Cooling vents 2-5 Dual Pointing Device Touch Pad 6-8 E Equipment checklist 1-1 External monitor problems 6-13 F Function keys 3-2 H Hard Disk Drive 2-9 Hard disk - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 124
the problem 6-2 Battery 6-5 Bluetooth 6-14 External monitor 6-12 Hardware and system checklist 6-4 HDD 6-7 Internal display panel 6-6 Keyboard 6-6 LAN 6-13, 6-14 Memory Media Card 6-7 Overheating power down 6-4 Pointing device 6-8 Power 6-4 Real Time Clock 6-6 Sound system 6-12 TOSHIBA support 6-14 - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 125
1-7 System automatic 4-6 Sound system problems 6-12 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 U USB device problems 6-10 V Video mode 3-22 Video RAM 2-10 W Web Camera 2-7 User's Manual Satellite U840W series Wireless communication - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 126
Satellite U840W series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Satellite PSU5XC | Users Manual Canada; English - Page 127
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
Satellite U840W
series