Toshiba Satellite S75-B7121 Satellite/Satellite Pro S70-B Series Windows 10 Us
Toshiba Satellite S75-B7121 Manual
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- Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 1
Satellite®/Satellite Pro® S70-B Series User's Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 2
of California only. Model: Satellite/Satellite Pro S70-B Series Recordable and/or all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 6
found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba of interference to other devices or services is perceived or identified as harmful. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 8
or transmitter. Optical Disc Drive Safety Instructions NOTE This section is only applicable if To use this model properly, read the User's Guide carefully and keep it for your future reference. Never serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 9
5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High-power radars are allocated as primary users of the 5.25 GHz duire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Veuillez noter que les - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 10
in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 11
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 12
12 France: Italia: Nederland: Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 13
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 14
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 15
uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 16
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. © 2015 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 17
17 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 18
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 20
Charging the main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut down your computer 43 To Restart your computer 44 To place your computer in Sleep mode 44 Adding optional external devices 45 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 21
optical media 69 Removing a disc with the computer on ......... 70 Removing a disc with the computer off ......... 70 Toshiba's online resources 71 Chapter 3: Mobile Computing 72 Toshiba's energy-saver design 72 Running the computer on battery power 72 Battery Notice 73 Power management 74 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 22
Disabling USB Sleep and Charge 111 Power supply mode settings 111 Service Station 113 TOSHIBA Application Installer 114 Display Utility 115 Chapter 6: If Something Goes Wrong 116 Problems that are easy to fix 116 Problems when you turn on the computer ........ 117 The Windows operating system - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 23
Web Camera 134 Uninstall the Web Camera driver 134 Perform a system restore 135 Check for problems with third party applications 136 System Recovery 136 Sound help 136 Use the Sound troubleshooter 136 Check and set default speakers 137 Uninstall the audio driver 138 Download the latest - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 24
driver 144 Troubleshooting an Internet connection - How to verify TCP/IP 146 Downloading drivers and updates 147 Using Toshiba Service Station 147 Manually download and install drivers and updates 148 How to determine the correct drivers to download 148 DVD operating problems 149 Develop - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 25
can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 25 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 26
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 27
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 10. You - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 29
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 30
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 31
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 32
to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 33
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 34
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 35
Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/. Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 36
3. Remove the battery pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 37
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 38
38 Getting Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 39
the surface. Adding memory Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 40
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 41
from the keyboard area before closing the display panel. Initial setup After turning on your computer for the first time, follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. When you turn on the computer for the first - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 42
42 Getting Started Using the computer for the first time Using the Start menu Click the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and advanced - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 43
periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by visiting the Toshiba Web site at register.toshiba.com. Type in the requested information and complete the registration process. Failure to complete Product Registration will not - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 44
44 Getting Started To Restart your computer To Restart your computer 1 Click the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. 2 The Start menu opens. 3 Click the Power ( ) icon in the Start menu. (Sample Image) Restart 4 Highlight, and then click the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 45
Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Initial setup" or troubleshoot problems on your computer. See "Creating a recovery drive" on page 46. Booting from a recovery drive to Reset or troubleshoot problems This - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 46
46 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 47
Getting Started Recovering the Internal Storage Drive 47 3 Click Create a recovery drive. A message may appear asking you to allow this app to make changes to your PC. Click the Yes button. (Sample Image) Create a recovery drive window 4 In the Create a recovery drive window click Next. All - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 48
, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive. For instructions on creating a recovery drive, see "Creating a recovery drive" on page 46. NOTE When you restore your system, only the operating system files - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 49
Getting Started Recovering the Internal Storage Drive 49 Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to an external power source via the AC adaptor. 1 Click the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 50
NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 In the Search field, type Toshiba Application Installer. 2 Click Toshiba Application Installer. A message may appear asking you to allow this app to make changes to your PC. Click the Yes - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 51
Install. 5 Follow the on-screen prompts to complete the installation process, see "TOSHIBA Application Installer" on page 114. Using the touchpad NOTE Some of the touchpad operations described in this section are only supported in certain applications, and only on certain models. You can use the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 52
Touchpad Primary control button Secondary control button (Sample Illustration) The touchpad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 53
to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 54
. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touchpad. You may be inadvertently - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 55
model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key. For - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 56
56 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: NOTE To locate your HDMI Out port, please refer to your Quick - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 57
the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Directing the display output - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 58
menu opens. 2 Click Settings ( ) in the Start menu, and then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 59
Getting Started Caring for your computer 59 You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 80. There are additional custom settings you can choose. See "Utilities" on page 100. Caring for your computer This section gives tips on cleaning - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 60
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 61
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 62
62 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 63
Learning the Basics Using the keyboard 63 Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys, function keys, and special Windows keys. (Sample Illustration) 10-key keyboard Print - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 64
, refreshes the Internet page function is performed. For more information, see "TOSHIBA Function Keys" on page 159. Special Windows keys Windows key Application key key-Launches the Start menu. For more information refer to Help & Support, or see "Finding your way around the desktop" on page 89 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 65
Learning the Basics Starting an app 65 Starting an app To start an app, click the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Most used list on the left side of the Start screen displays the apps most often used on your computer. Click the All apps ( - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 66
(DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 67
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 68
68 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you to mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 69
the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 70
properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 71
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 72
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 73
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 74
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 75
Mobile Computing Charging batteries 75 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 76
76 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 77
Mobile Computing Monitoring battery power 77 HINT: Be careful not to confuse the AC power light/ Battery light ( ) and the power button ( ) light. When the AC power light/Battery light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 78
78 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 79
Mobile Computing Monitoring battery power 79 (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. 7 Click OK Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 80
80 Mobile Computing Monitoring battery power Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 81
Mobile Computing Using the eco power plan 81 6 Click Change plan settings under the selected power option to choose the plan you wish to edit. This screen allows you to change basic settings. 7 Click Change advanced power settings to access settings for battery notification levels, internal - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 82
is needed, contact the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the computer is leaking or - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 83
Mobile Computing Changing the main battery 83 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 84
84 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 85
sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 86
as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of Toshiba's recycling initiatives include recycling programs, events and consumer promotions. For details, please visit toshiba.com/recycle. Toshiba - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 87
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 88
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 89
Exploring Your Computer's Features Exploring the desktop 89 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 90
configuration. See Windows online Help for more specific information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click the Start ( ) button, it is in reference to this button. Click the Start ( ) button to open the Start menu. Here you - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 91
Exploring Your Computer's Features Exploring the desktop 91 ❖ Access Toshiba Utilities ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see "Using the Start menu" on page 42 and " - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 92
92 Exploring Your Computer's Features Exploring the desktop App tiles The app tiles can be accessed and launched from the Start menu. Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Taskbar Each time you open a - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 93
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 94
and close the window. Your computer should then be connected. NOTE To enable or disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 159. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 95
Exploring Your Computer's Features Exploring audio features 95 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 96
96 Exploring Your Computer's Features Exploring audio features 3 Click Voice Recorder. (Sample Image) Voice Recorder screen 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop Recording button. Your recording file is created and automatically saved for you. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 97
Exploring Your Computer's Features Using the Web Camera 97 TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 98
miniSD Card, an SD adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 99
Exploring Your Computer's Features Using the Memory card reader 99 When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. NOTE Always remove memory media when not in use. Removing memory media 1 Prepare the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 100
the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Service Station ❖ TOSHIBA Application Installer ❖ Display Utility 100 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 101
101 Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click eco Utility ( ). The eco Utility - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 102
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 103
103 Utilities Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click Password Utility ( ). 3 Click Supervisor Password. (Sample Image) Supervisor Password tab 4 Click Set. 5 Enter your password, and then enter it again to verify. 6 Click Set. NOTE - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 104
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 105
105 Utilities Password Utility To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click Password Utility ( ). 3 Click User Password. (Sample Image) User Password tab 4 Click Set. 5 Enter your password, and then enter it again to verify. 6 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 106
106 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click Verify. 4 Click Delete. An authority - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 107
107 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click System Settings ( ). The System Settings - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 108
108 Utilities System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 109
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 110
110 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 111
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 112
112 Utilities Sleep Utilities Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 113
alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click Service Station ( ). The Service Station screen appears. 3 Follow the on-screen - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 114
computer. To reinstall drivers and applications: 1 In the Search field, type Toshiba Application Installer. 2 Click TOSHIBA Application Installer ( ). The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click the item you want to install - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 115
. 2 Click Display Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Click the option you wish to change and follow the on- screen instructions. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 116
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 117
117 If Something Goes Wrong Problems when you turn on the computer 2 Select the program or working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 118
power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 119
shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 157. The Windows operating system is not working The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 120
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 121
Enable debugging mode Starts Windows in an advanced troubleshooting mode ❖ Enable boot logging Creates a file Mode Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 122
not be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 123
is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 124
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 125
"To Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 126
when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 127
your way around the operating system without a working touchpad. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 128
computer" on page 44. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for your - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 129
Advanced tab (or similar) to change the touchpad properties. 3 You can now change the configuration settings of your touchpad. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 130
Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 131
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 132
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 133
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 134
and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to "Perform a system restore" on page 135. Testing your internal - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 135
135 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 136
. The following troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click Find and fix audio playback problems. 3 Click Next in the troubleshooter and follow the onscreen instructions. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 137
137 If Something Goes Wrong Sound help Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click Change system sounds. 3 Click the Playback tab. 4 Select a playback device. 5 Click the Set Default button. NOTE If only one playback device is listed, that device is - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 138
with the speaker setup by clicking Next. Follow the on-screen instructions to complete the speaker setup. Uninstall the audio driver You can driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 139
listed under "Sound, video and game controllers." e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on page 44. Perform - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 140
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 141
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier ( you should confer with a support technician at a later time. NOTE - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 142
your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network. do for telephone service or utilities. ISPs are usually phone companies (for a DSL or fiber optic connection) or TV providers (for a cable or satellite connection). ❖ - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 143
an ISP and you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. To find out, open the network you wish to connect to, and then click Connect. Troubleshooting an Internet connection - Verify network status The appearance of the Network - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 144
144 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: 1 Make sure all cords/cables are connected, (e.g. modem connection from the wall - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 145
. The driver is then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 146
146 If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection - How to verify TCP/IP If the wireless network is not detected, you can check that the hardware in the computer is - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 147
computer with the latest components and drivers is to use Toshiba Service Station. To access TOSHIBA Service Station: 1 In the Search field, type Service Station. 2 Click the Service Station Utility. 3 Read and accept "TOSHIBA Service Station Utility Software Notice & Acceptance," (if required). - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 148
warning notices that may appear. Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 149
when you go to http://support.toshiba.com/drivers and enter your computer problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 150
drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. on page 147 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 151
this feature. Save your work! See "Computing tips" on page 61 for instructions. On a regular basis, back up the information stored on your internal storage can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how manuals. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 152
quickly creates restore points - 'snapshots' of your Windows operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 153
Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 154
backup copies of your files with File History and follow the on-screen instructions to back up your files. For additional Help, while in the Windows Desktop , press the FN + ( ) keys to launch the Windows Help and Support screen. Search for "back up files". General tips for installing hardware and - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 155
follow the installation instructions that accompany the to determine the origin of any new problems. For best results, follow this sequence: a while, noting any new problems. Make sure that your critical Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 156
power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." If you are using problems, you may need additional technical assistance. ❖ Since some problems may - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 157
.com acclaim.toshiba.com laptopforums.toshiba.com Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 158
Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 159
Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ Media buttons ❖ Volume mute ❖ Wireless ❖ Zoom - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 160
Function key increases the screen brightness. Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 161
. To enable/disable the touchpad press the ( ) key. For more information on using the touchpad, see "Using the touchpad" on page 51. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 162
. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Zoom In/Out This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) FN + [Space bar] This - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 163
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 164
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 165
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 166
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 167
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 168
168 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 169
169 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 170
170 Glossary disk-A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk. disk drive-The device that reads and writes information and programs on - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 171
171 Glossary extension-See file extension. external device-See device. F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 172
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 173
173 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 174
174 Glossary N network-A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced-A method of refreshing a - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 175
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 176
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 177
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 178
Index A AC adaptor 39 AC power 74 AC power light 39 accessing network 95 adding memory 39 optional external devices 45 adding desktops 91 adequate ventilation cooling fan 38 adjusting touchpad settings 54 Advanced Startup options 120 app, starting 65 audio features 95 B backing up files 62, 66 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 179
lock 60 computer will not start troubleshooting 117 computing habits troubleshooting 151 computing tips 61 connecting settings 58 D data/entire system backup troubleshooting 153 desktop adding desktops 91 creating new 57 disabling touchpad 55 display troubleshooting 130 display devices external 56 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 180
180 Index Toshiba Service Station 147 drivers downloading 147 DVD removing with computer off 70 removing with computer on 70 DVD player troubleshooting 149 DVDs using 66 E eco power plan 81 eco Utility 101 eject button optical disc drive 67 eject, optical disc drive 67 enabling touchpad 55 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 181
using 98 microphone using 95 monitor connecting 56 monitor problems troubleshooting 130 monitoring battery power 76 mouse properties 64 moving manual eject hole 67 playing optical media 69 recording optical media 69 removing a disc 70 troubleshooting 132 using 66, 67 optical discs troubleshooting - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 182
80 power saving options 79 precautions safety 36 printer troubleshooting 140 problem solving contacting Toshiba 157 Startup options 120 projector connecting 56 R a place to work 30 power plan options 80 video cables 56 Service Station 113 setting low battery notifications 78 setting up AC adaptor 39 - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 183
TCP/IP 146 troubleshooting 129 AC power light is blinking 118 battery light is blinking 119 bookmarked site not found 122 computer will not start 117 contacting Toshiba 156 corrupted/damaged data files 132 data/entire system backup 153 display error message 130 display problems screen is blank - Toshiba Satellite S75-B7121 | Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 184
136 touchpad 126 trouble running discs 133 trouble running programs 132 URL address not found 122 USB Sleep and Charge cannot use 155 USB Wakeup function does not work 156 Web Camera 134 Windows operating system not working 119 wireless networking 141 troubleshooting keyboard clean the keyboard
GMAD00434010
07/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 116
in this guide.
Satellite
®
/Satellite Pro
®
S70-B Series
User’s Guide
(Windows 10)