Toshiba Satellite U500 PSU82C-02K00G Users Manual Canada; English
Toshiba Satellite U500 PSU82C-02K00G Manual
View all Toshiba Satellite U500 PSU82C-02K00G manuals
Add to My Manuals
Save this manual to your list of manuals |
Toshiba Satellite U500 PSU82C-02K00G manual content summary:
- Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 1
User's Manual Satellite U500/U500D Satellite Pro U500/U500D PORTÉGÉ M900/M900D - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 2
Table of Contents Preface Manual contents xxvii Conventions xxviii Chapter 1 Introduction Equipment checklist 1-1 Special features 1-9 TOSHIBA Value Added Package 1-12 ® 7 setup 3-5 Turning off the power 3-6 Restarting the computer 3-10 System Recovery Options 3-10 ii User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 3
Chapter 5 The Keyboard Typewriter keys 5-1 F1 ... F12 function keys 5-2 Soft keys: Fn key combinations 5-2 Emulating keys on enhanced keyboard 5-2 Hot keys 5-3 Windows® special keys 5-5 User's Manual iii - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 4
Devices ExpressCard Slot 8-2 Memory cards 8-4 Memory expansion 8-7 Additional battery pack 8-11 Additional AC adaptor 8-11 External monitor 8-11 HDMI 8-11 Security lock 8-13 iv User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 5
Chapter 9 Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-3 TOSHIBA support 9-20 Appendix A Specifications Appendix B Display Controller Appendix C Wireless LAN Appendix D AC Power Cord and Connectors Appendix E TOSHIBA PC Health Monitor Appendix F Legal Footnotes - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 6
civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite U500/ U500D, Satellite Pro U500 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 7
trademarks and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment has if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 8
that may cause undesired operation. Contact Address: Telephone: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 viii User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 9
-8001, Japan. The complete official EU CE Declaration can be obtained on following internet page: http://epps.toshiba-teg.com/ VCCI Class B Information VCCI-B User's Manual ix - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 10
an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Network Compatibility Statement This product AN005,007,012, and ES01 ATAAB AN002 ATAAB AN003,004 x User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 11
each network. Refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute User's Manual xi - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 12
AA0065-5-0000232500101 This label is located on the module. xii User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 13
to maintain uninterrupted service. If problems arise If any problem and informed of your right to file a complaint with the FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation. User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 14
or larger UL listed or CSA certified telecommunication line cord. Instructions for IC CS-03 certified equipment 1. NOTICE: The Industry compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be . xiv User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 15
following: The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your computer's user's manual. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 16
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation; b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 17
you may prepare any number of Telepermit labels subject to the general instructions on format, size, and colour on the attached sheet. The displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Manual xvii - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 18
or the shop where you purchased the product. This symbol may not be displayed depending on the country and region where you purchased xviii User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 19
building space each year. Visit http://www.energystar.gov or http://www.energystar.gov/power management for more information regarding the ENERGY STAR Program. User's Manual xix - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 20
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 21
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 22
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. n Use of controls, adjustments or the performance of procedures other than - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 23
properly, read the manual carefully and keep it for your future reference. In case of any trouble with this model, contact your nearest AUTHORIZED service center. To prevent auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste autorisierte Service-Vertretung. Um - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 24
lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS, ADJUSTMENTS, OR PROCEDURES OTHER THAN THOSE SPECIFIED IN THIS MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 25
or damage to thecomputer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Providing adequate ventilation n Always make sure your computer and AC adaptor have adequate ventilation and protected from overheating when the power is turned - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 26
computer has been used for a long time, avoid direct contact withthe metal plate supporting the various interface ports as this can become hot. n The surface of the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 27
operations and care, using optional devices and troubleshooting. If you are a new user of read Getting Started for step-by-step instructions on setting up your computer. If be sure to read Chapter 8, Optional Devices. Manual contents This manual is composed of the following nine chapters, five - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 28
Basics, includes instructions on using the Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 29
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 30
xxx User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 31
This chapter provides an equipment checklist, and identifies the computer's features, options, and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 32
PC Health Monitor n Fingerprint Utility (Can be used only for Fingerprint utility models.) n Windows® Mobility Center n TOSHIBA eco Utility n Online Manual * The software is pre-installed with some models. Documentation n Satellite U500/U500D, Satellite Pro U500/U500D, PORTÉGÉ M900/M900D Personal - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 33
tools might display the actual physical memory built into your computer, the memory available to the operating system will still be approximately 3 GB only. User's Manual 1-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 34
hard disk or solid state drive's overall capacity is reserved as administration space. Other hard disk drives may be introduced in the future. n In this manual, the word "HDD" or "Hard disk drive" also refers to SSD unless otherwise stated. n SSD is a large-capacity storage media which uses Solid - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 35
speed, DVD-RW at up to 8 speed, DVD+R DL at up to 6 speed and DVD_R DL at up to 6 speed. This drive supports the following formats: n DVD-ROM n DVD-Video n DVD-R n DVD-RW n DVD+R n DVD+RW n DVD-RAM n DVD+R DL GB and 5.2 GB DVD-RAM media cannot be read from or write to. User's Manual 1-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 36
supports System properties Pen and Touch n This computer supports only the Touch Feature even if the Computer Properties available. This computer does not support using a pen as an input than the USB 1.1 standard. (The ports also support USB 1.1.) eSATA/USB combo port One eSATA/Universal Serial - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 37
is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces. Supports SD/miniSD/microSD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO, MEMORY STICK PRO DUO and xD your computer. The SIM card slot is only featured on some models. User's Manual 1-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 38
available in other regions. Some models are equipped with the integrated modem. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, switch turns the Wireless LAN and Bluetooth function on and off. 1-8 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 39
pad is integrated into the keyboard. Refer to the Keypad overlay section in Chapter 5, The Keyboard, for instructions on using the keypad overlay. The hot key function Fn + F1 blanks the screen and disables the a specified time. This can be specified in the Power Options. User's Manual 1-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 40
button is pushed unexpectedly. For information on using this feature, please refer to the Optical Drive Auto Lock section in Chapter 4, Operating Basics. 1-10 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 41
Alert. It alerts users of specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices, logging the service relevant informationon the computer's hard disk drive. Refer to Appendix E, TOSHIBA PC Health Monitor. User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 42
reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications. The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the n Mute button The starting application from the button can be changed. 1-12 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 43
TOSHIBA TOSHIBA Assist is a graphical user interface that provides easy access to help and services. This program lets you customize your hardware settings according to the way you work with name is displayed in Step 4, your computer's optical disc drive supports Labelflash. User's Manual 1-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 44
or organization that result from the loss of access to your HDD. If you can't accept this risk, don't register the HDD Password. 1-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 45
Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities. TOSHIBA DVD-RAM Utility TOSHIBA Disc Creator User's Manual TOSHIBA DVD-RAM Utility has a Physical Format function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 46
. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and Charge function. This utility shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery's remaining capacity 1-16 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 47
, it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you. User's Manual 1-17 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 48
Introduction 1-18 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 49
Card Slot 2. Wireless Communication Switch 3. DC IN LED 4. Power LED 5. Battery LED 6. Bridge Media Slot LED 7. HDD/ODD/eSATA LED 1 Multiple Digital Media Card Slot Supports SD/SDHC memory card, MMC, MEMORY STICK, MEMORY STICK PRO and xD Picture card User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 50
waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. n Always turn accessing a hard disk drive, optical disk drive, or eSATAequipped device. 2-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 51
faster than the USB 1.1 standards. This combo port also enables a chain connection of USBequipped or eSATA-equipped devices to your computer through the port User's Manual 2-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 52
(USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/34 and ExpressCard/54 types are supported. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot port One Universal Serial Bus (USB) port complies with USB 2.0 standards. 2-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 53
optical disc drive. 2 Emergency Eject Hole In the event that the disc drive becomes inexplicably locked or stops responding press this button to force a manual ejection of the ODD tray. 3 Eject Button Press this button to open the ODD tray. 4 Optical Disc Drive (ODD) The computer is configured with - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 54
USB 1.1 standards. 6 LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) risk of electric shock from lightning. (Provided with some models.) 2-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 55
to a desk or other large object to deter theft. 10 Slot-Loading ODD Insert your CD/DVD into this slot. (Provided with some models) User's Manual 2-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 56
and Memory Module Cover This cover protects the hard disk and the memory module. Refer to the Memory expansion section in Chapter 8, Optional Devices. 2-8 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 57
under the battery pack, the SIM card slot allows you install a standard 25mm Subscriber Identity Module (SIM) into your computer. (Provided with some models) User's Manual 2-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 58
. Previous Button 16. Next Button 17. Mute Button 18. Volume Button Please handle your computer carefully to avoid scratching or damaging the surface. 2-10 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 59
to web contacts. (Provided with some models) 8 Web Camera LED Web Camera LED indicates web camera is working or not. (Provided with some models) User's Manual 2-11 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 60
) 16 Next Button Skips forward to the next track, chapter or digital file. Refer to Chapter 4, Operating Basics, for details. (Provided with some models) User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 61
-RW discs or high-speed 4- to 10-speed discs. The write speed of the ultra-speed CD-RW discs is a maximum of 24-speed. User's Manual 2-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 62
the battery, simply connect the AC adaptor to a power source and the computer. Refer to Chapter 6, Power and Power-Up Modes, for details. 2-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 63
or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. User's Manual 2-15 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 64
2-16 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 65
. It covers the following topics: n All users should be sure to read the section Starting up for the first time. n Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 66
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the to heat damage.Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 67
IN 19V jack on the right side of the computer. Connecting the adaptor to the computer 3. Plug the power cord into a live wall outlet. User's Manual 3-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 68
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). 3-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 69
screen is the Windows® 7 Startup Screen Logo. Follow the on-screen directions. Be sure to read the Windows End User License Agreement display carefully. User's Manual 3-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 70
system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. 3-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 71
). Control Panel System and Security When you turn the power back on, you can continue where you left when you shut down the computer. User's Manual 3-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 72
. While entering Hibernation Mode, the computer saves the contents of memory to the HDD. However, for safety sake, it is best to save your data manually. n Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the disk indicator to - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 73
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 3-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 74
. You can see the more information about "Startup Repair" in "Windows Help and Support" content. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer. 2. While holding the F8 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 75
Drive of your computer. Please verify your Optical Drive supports the blank media you choose. 3. Turn on your partitions in a manner other than specified in the manual. Otherwise, space for software may be destroyed. menu appears. Follow the on-screen instructions. You can not use System Recovery - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 76
/DVD in the display menu. For details, refer to the Boot Priority section in Chapter 7, HW Setup. 4. A menu appears. Follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/utilities from the following place. To open the setup files, Click Start - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 77
finger tip across it in the direction you want the on-screen pointer to go. 2 1 TouchPad and TouchPad control buttons 1. TouchPad Control Buttons 2. TouchPad User's Manual 4-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 78
User Password and Hard Disk Password when booting up the computer. To "swipe" refers to the action of reading a fingerprint using the fingerprint sensor. 4-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 79
. n When fingerprint reading is not successful: There is a possibility of authentication failures if the finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe. User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 80
to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. n Do not scratch or poke the sensor with your nails or or fatter, the recognition success rate may be lowered. 4-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 81
up procedure Please use the following procedure when first using fingerprint authentication. Fingerprint registration Enroll the required authentication data using the Fingerprints Enrollment Wizard. User's Manual 4-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 82
delete for all user's fingerprints: 1. Click "Run as administrator" in lower left. If UAC setting for Windows is off, this button will not appear. 4-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 83
click Switch User button when the Fingerprint System Authentication screen is displayed. This will switch the password input screen to the keyboard-based one. User's Manual 4-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 84
Setup to register the User Password. n If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer. n When swiping, please do it slowly and at a constant speed. If this does not improve the authentication rate - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 85
includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have as mobile phones or portable digital music players. User's Manual 4-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 86
your bag. Starting the USB Sleep and Charge Utility To start the utility, click Start All Programs USB Sleep and Charge. TOSHIBA Utilities 4-10 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 87
Volume UP and DOWN Play/Pause Play/Pause Previous chapter Previous track Next chapter Next track Mute Mute Volume UP/DOWN Volume UP/Down User's Manual 4-11 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 88
. Please unstick the protective plastic-film before using the Web Camera. 2 1 3 1. Web Camera LED* 2. Web Camera* * Provided with some models 3. Built-in Microphone* 4-12 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 89
Settings Open Capture Settings dialog box. Chooses from the Basic tab to select photo and video saving location, select Capture Format and Video Quality. User's Manual 4-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 90
monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions.(Built-in microphone is provided with some models) Since your computer has a built-in microphone the use of the face recognition software or utility. 4-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 91
Now take a picture while moving your neck down and up. n Click the Back button to practice the guide once more. 6. Click the Next button to start image-capturing process. Adjust the position of your face so is successful, click the Next button and register an account. User's Manual 4-15 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 92
screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition. 4. "Please face the camera" will be displayed. 4-16 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 93
tray ODD). Refer also to the Writing CD/DVDs on DVD Super Multi Double Layer drive section for precautions on writing to CD/DVD. User's Manual 4-17 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 94
by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. 4-18 Manual release with the eject hole User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 95
foreign matter from entering the drive. Check the back edge of the tray to make sure it carries no debris before closing the drive. User's Manual 4-19 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 96
closed, the disc might be damaged. Also, the drawer might not open fully when you press the eject button. Closing the disc drawer 4-20 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 97
use the eject hole. If the disc is spinning when you open the drawer, the disc could fly off the spindle and cause injury. User's Manual 4-21 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 98
ejected about halfway. Do not place your hand or another object near the optical disc drive slot. 4-22 Eject button Pressing the eject button User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 99
Disabling Optical Drive Auto Lock 1. Right click on the Optical Drive Power icon on the Taskbar 2. Click Optical Drive Auto Lock Enable or Disable. User's Manual 4-23 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 100
refer to the Writable discs, Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer. n Do not turn off the power to the optical disc drive while the computer is accessing disc drive on. Please refer to Chapter 5, The Keyboard. 4-24 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 101
any of the media supported by the DVD Super Multi Double Layer drive, please read and follow all of the setup and operating instructions in this section. may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 102
+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R for Labelflash™: FUJIFILM CORPORATION. DVD+R for Labelflash™: FUJIFILM CORPORATION. 4-26 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 103
drives that can write data to discs are connected, be sure that you do not write to or delete data from the wrong drive. User's Manual 4-27 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 104
a mouse or Touch Pad, or closing/opening the display panel. n Start a communication application such as a modem. n Apply impact or vibration to the computer. 4-28 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 105
), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD-R or CD-RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. User's Manual 4-29 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 106
2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. n TOSHIBA Disc Creator does not support recording to DVD-RAM files for additional TOSHIBA Disc Creator information. 4-30 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 107
to apply Menu. 6. After choose the menu template, press Next button to go to Output Page. 7. Choose the output type then press Burn button. User's Manual 4-31 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 108
DVD MovieFactory for TOSHIBA Please refer to the Help and Manual files for additional Corel DVD MovieFactory for TOSHIBA information. like a screen saver because it can put a heavy load on the CPU. n Do not support mp3 decode and encode. 2. Before recording the video to DVD n When you record DVD - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 109
Please verify your disc after recording important data. n DVD-R/+R/+RW disc cannot be written in VR format. n Not support to output VCD and SVCD format. 3. About recorded DVDs n Some DVD-ROM drives for personal computers or may stop or not function properly in some situations. User's Manual 4-33 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 110
disc can prevent the drive from properly reading data. 5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold. 4-34 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 111
your floppy diskettes. In view of this you should keep your floppy diskettes away from speakers, radios, televisions and other sources of magnetic fields. User's Manual 4-35 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 112
Line out jack for playing digital sound on digital audio equipment. Digital Output can only be used by connecting an optical audio cable. 4-36 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 113
Expander - Widens the sound experience to "wrap" around the listener. n Natural Bass - Extends the bass response of any speakers by up to an octave. User's Manual 4-37 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 114
Bar. Click the icon with the primary mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed. A check will appear next to region is automatically selected and it becomes the modem's current region setting. User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 115
, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. User's Manual 4-39 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 116
connector in the telephone jack and pull out the connector. 2. In the same way, pull the cable's other connector out of the computer. 4-40 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 117
device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or feature is not available on all models. Where present, it supports the A,B, G and draft N standards but it is compatible n Roaming over multiple channels User's Manual 4-41 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 118
application software, there are some software that you cannot use on this Bluetooth Stack. 2. Multi User: On Windows® 7 , the use of Bluetooth is not supported in a multiuser environment. This means that, when you use Bluetooth, other users logged onto the same computer will not be able to use its - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 119
preferred Wireless Network adaptor, then click the Enable button in the tool bar. The computer has built-in support for Fast Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, or remove a memory module while Wake-up on LAN is enabled. User's Manual 4-43 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 120
one end of the cable into the LAN jack. Press gently until you hear the latch click into place. 4-44 Connecting the LAN cable User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 121
Check with your LAN administrator before disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer. n Be remove it. Also make sure the disc tray is securely closed. User's Manual 4-45 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 122
shut down the computer, disconnect the power cable and wait until the PC cools down. Failure to follow this instruction could result in minor injury. n Always turn off the power when you move the computer. If the power is in a safe position TOSHIBA HDD Protection is disabled. 4-46 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 123
applications while the 3D Viewer is displayed. n Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. User's Manual 4-47 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 124
touchpad or mouse. The touchscreen monitor includes the following features. n Multi-Touch Support for the Touch Keyboard: The touchscreen supports multi-touch for the soft touch keyboard so that you can enjoy a more in damage to the touchscreen or cause touchscreen failure. 4-48 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 125
Sound Tablet PC Settings (Tab) Other n To change or create flick assignments click Start Control Panel Hardware and Sound Pen and Touch Flicks (tab) User's Manual 4-49 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 126
you to slowly scroll through screens. Touching the screen with two fingers apart and pinching together allows for you to zoom out. Diagram 4-50 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 127
brings up the right-click menu. Pressing, holding, and releasing on the screen with a finger brings up the right-click menu. Operating Basics Diagram User's Manual 4-51 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 128
Operating Basics 4-52 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 129
. n The Shift keys, the Tab key, and the BackSpace key perform the same function as their typewriter counterparts but also have special computer functions. User's Manual 5-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 130
to use keys that the keyboard does not have. Pressing the Fn key and one of the following keys simulates the enhanced keyboard's functions. 5-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 131
hot key switches the system to Sleep Mode. + Hibernate: This hot key switches the system to Hibernate mode. + Output: Changes the active display device. User's Manual 5-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 132
function. + Zoom: Changes the display resolution. + TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. 5-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 133
Before using Fn+1 and Fn+2, you must install the TOSHIBA Zooming Utility. The Utility only supports the following application windows: Microsoft Internet Explorer, Microsoft Office, Windows Media Player, Adobe Reader . This key has the same function as the secondary mouse button. User's Manual 5-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 134
SHIFT CTRL FN PRTSC SYSRQ PAUSE BREAK INS DEL BACK SPACE HOME PGUP ENTER PGDN SHIFT END ALT ALT CTRL The numeric keypad overlay 5-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 135
: 1. Hold down Alt + Fn. 2. Using the overlay keys, type the ASCII code. 3. Release Alt + Fn, and the ASCII character appears on the display screen. User's Manual 5-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 136
The Keyboard 5-8 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 137
orange • Operates • No charge • LED: B attery off Power off (no operation) • LED: B attery white • Quick charge • LED: B attery orange • No charge • LED: B attery off User's Manual 6-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 138
will go out. When the battery's temperature falls to a normal range, charge will resume. This occurs whether the computer's power is on or off. 6-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 139
Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source. Before you remove - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 140
and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled so that the Real Time Clock battery is charged. Refer to Chapter 9 Troubleshooting, for details. If the following message is displayed on the LCD: ERROR - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 141
the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. n Make sure the battery is securely installed in the computer before attempting to charge the battery - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 142
30°C (50° to 88°F). n The battery is nearly completely discharged. Leave the AC adaptor connected for a few minutes and the battery should begin charging. 6-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 143
will gradually decrease. Therefore, an often used, older battery will not operate for as long as a new battery even when both are fully charged. User's Manual 6-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 144
battery Approximately 2 days (Sleep mode, 6cell) Approximately 4 days (Sleep mode, 12cell) Approximately 5 days (Shutdown mode, 6cell) Approximately 10 days (Shutdown mode, 12cell) Approximately 3 months 6-8 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 145
source. This section explains how to remove and install the battery pack. Removing the battery pack To replace a discharged battery, follow the steps below. User's Manual 6-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 146
unlock position - then slide the battery pack out of the computer. 2 1 3 Releasing the battery pack 1. Battery Pack Lock 2. Battery Pack 3. Battery Release Latch 6-10 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 147
following message appears: Password= At this point, the hotkeys Fn + F1 to F9 do not work. They will function after you enter the password. User's Manual 6-11 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 148
You can try to swipe the fingerprint up to five times. If you failed fingerprint authentication more than five times, you must enter the password manually to start the computer. Power-up modes The computer has the following power-up modes: n Boot Mode: Computer shuts down without saving data. Always - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 149
: Default About Return all HW Setup values to the factory settings. Display the HW Setup version. Setup This field displays BIOS Version and date. User's Manual 7-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 150
Not Registered Registered Un-registers an existing password Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is /lower cursor keys to highlight the boot device you want and apply. 7-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 151
the Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable Legacy USB support. If your operating system does not support USB, you can still use a USB mouse, keyboard, and Built-in LAN function (Default). Disables Built-in LAN function. User's Manual 7-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 152
you to set the conditions for the power button and/or other buttons. Enabled Disabled Enable the function button (Default). Disable the function button. 7-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 153
/ MEMORY STICK PRO / xD (xDPicture Card) cards n Memory expansion Power devices n Additional battery pack n Additional AC adaptor Peripheral devices n External monitor Other n Security lock User's Manual 8-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 154
After inserting the card, refer to the card's documentation and check the configuration in Windows® to make sure it is appropriate for your card. 8-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 155
Removing an ExpressCard n Before removing an ExpressCard, make sure that any applications or system services do not use the card. n Be sure to disable the ExpressCard prior to removing it extend it. 4. Grasp the extended ExpressCard, and remove it. Removing the ExpressCard User's Manual 8-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 156
Duo/PRO Duo into the slot without the MEMORY STICK adapter. Data may be lost or damaged if you use any card other than those supported. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. For more - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 157
of card at a time. Do not attempt to install more than one card as you risk damaging either the cards themselves or the computer. User's Manual 8-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 158
data is being transferred to or from the memory card. The system may become unstable or data in the memory card may be lost. 8-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 159
. n When incorrect memory is inserted, please refer to Memory expansion section in Chapter 9, Troubleshooting, for details. n Expansion memory is a precision electronic component that may be fatally damaged the screws. Use of an incorrect screwdriver can damage the screw heads. User's Manual 8-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 160
to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Slot A is reserved for main memory. Slot B is for expanded memory. If only one memory module is installed, use Slot A. Slot A is lower than - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 161
A and in Slot B: repeatedly flashes orange twice, then blue twice. In all instances you should shut down the computer and remove the incompatible module(s) User's Manual 8-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 162
you touch any of them. n Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 1 2 3 Removing the memory module 6. Seat the cover and secure it with screws and replace the battery pack. 8-10 User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 163
at the center of the monitor with black bars around the desktop (with small size). At that time, please read the monitor's manual and set the display mode supported by the monitor, it will then be displayed with a suitable size and correct aspect ratio. HDMI A HDMI monitor can be connected to - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 164
or unplug/re-plug the HDMI cable the sound output device and the display output device may be changed automatically by the system. 8-12 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 165
the security lock slot. 1. Turn the computer so the left side faces you. 2. Align the holes for the security lock and attach the lock. User's Manual Security lock 8-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 166
Optional Devices 8-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 167
attached, print a copy of the screen using PrtSc. The questions and procedures offered in this chapter are meant as a guide, they are not definitive problem solving techniques. Many problems can be solved simply, but a few may require help from your dealer. If you find you need to consult your - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 168
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. n Make sure you turn on all peripheral Record your observations so you can describe them to your dealer. 9-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 169
Troubleshooting Software Hardware The problems may be caused by your software or disc. If you cannot load a software package, the media n Additional memory module n Sound system n Volume control dial n External monitor n Modem n LAN n Wireless LAN n Bluetooth n Recovery Discs User's Manual 9-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 170
Troubleshooting System start-up When the computer does not start and any one could affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause could down quickly contact your dealer. 9-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 171
Troubleshooting Problem Computer shuts down and DC IN or service provider. This indicates a problem with the heat dispersal system - you should contact your reseller, dealer or service provider. AC power If you have trouble turning on power the computer, contact your dealer. User's Manual 9-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 172
Troubleshooting Battery If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem Battery settings in the Power Options. Consider using a power saving feature. 9-6 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 173
Troubleshooting Disposing of PC and PC batteries n Discard this PC in accordance with applicable laws and regulations. For further information, hard disk drive n Use a proven specialized utility to overwrite all data n Take the hard disk drive to a professional deletion service User's Manual 9-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 174
Troubleshooting Real Time Clock Problem The BIOS setting and system date/time are lost. Procedure Charge in the RTC battery is exhausted or getting low. You of each key. Refer to your software's documentation. If you are still unable to use the keyboard, consult your dealer. 9-8 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 175
Troubleshooting LCD panel Apparent LCD problems may be related to the computer's setup. Problem No display Problems above remain unresolved or other problems dealer if the problems continue. If you Problem Computer does not boot from hard disk drive Slow performance Procedure There may be a problem - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 176
this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. DVD Super Multi Double Layer drive For more information, refer to Chapter 4, Operating Basics. Problem You - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 177
Troubleshooting Problem Some CD/DVDs run correctly, but others do not. Procedure The software or hardware configuration may be causing a problem. Make Disc Drive section in Chapter 2, The Grand Tour. If you have trouble writing, make sure you are observing the following precautions: Use only media - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 178
Troubleshooting USB floppy diskette drive For more information, refer to Chapter 8, Optional devices. Problem causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Memory problems persist, contact your dealer. 9-12 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 179
Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem Procedure On-screen you are still unable to resolve the problem, contact your reseller, dealer, or service provider. User's Manual 9-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 180
Troubleshooting USB Also refer to your USB device's documentation. Problem USB device does not work Procedure Check for a firm cable OK. The mouse might be dirty. Refer to your mouse documentation for instructions on cleaning. If problems persist, contact your dealer. 9-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 181
Troubleshooting USB Sleep and Charge function Problem I cannot use the "USB Sleep and Charge function". The battery depletes quickly even when I turned OFF the power of there is a USB port that does not have the USB Sleep and Charge function-compatible icon ( ), use that port. User's Manual 9-15 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 182
Troubleshooting Problem External devices connected to and Charge Utility, the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case, use an USB port that adaptor. 6. Turn on the power. If problems persist, contact your dealer. 9-16 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 183
Troubleshooting Sound system Refer also to documentation for your audio devices. Problem No sound is heard Procedure Check the software volume settings. Make sure the headphone connection is secure. If problems application is set correctly. You can also use the ATD command. User's Manual 9-17 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 184
Troubleshooting Problem the ATS0 command. If problems persist, contact your dealer. LAN Problem Cannot access LAN Procedure Check jack and the LAN hub. If problems persist, consult your LAN administrator. refer to Chapter 4, Operating Basics. Problem Cannot access Wireless LAN Procedure Make - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 185
Troubleshooting Fingerprint Sensor Problem keyboard to input the password for the time being. If problems persist, contact your dealer. Fingerprint Pre-OS feature or Single Refer also to Chapter 8, Optional Devices. Problem Procedure ExpressCard error occurs Reseat the ExpressCard to - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 186
the documentation for software and peripheral devices. n If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company's technical support for assistance. n Consult the dealer you purchased your computer - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 187
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm 8, D-41460 Neuss, Germany User's Manual 9-21 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 188
Troubleshooting 9-22 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 189
applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) User's Manual A-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 190
bps -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer) A-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 191
VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor will run on any computer that supports the mode. The computer's display controller supports all SVGA and XGA modes, the most widely - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 192
Display Controller B-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 193
/48/36/24/18/12/9/6 Mb/s (IEEE 802.11a/g) n 11/5.5/2/1 Mb/s (IEEE 802.11 b) The Wireless LAN feature is not available on all models. User's Manual C-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 194
-density materials. n Range is also impacted due to "obstacles" in the path of the transmission that may either absorb or reflect the radio signal. C-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 195
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office a different channel when configuring the Wireless LAN Access Point device. User's Manual C-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 196
Wireless LAN C-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 197
: Denmark: Finland: France: Germany: OVE CEBEC DEMKO SETI UTE VDE Italy: The Netherlands: Norway: Sweden: Switzerland: United Kingdom: IMQ KEMA NEMKO SEMKO SEV BSI User's Manual D-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 198
Kingdom, Australia and Europe. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe Approved by the appropriate agency D-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 199
Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may also use this information for way. Toshiba's standard limited warranty terms and limitations apply. User's Manual E-1 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 200
"TOSHIBA Cooling Performance Diagnostic Tool". 2. It is possible that the PC cooling performance has decreased. We strongly recommend you have your PC checked by a Toshiba Authorized Service Provider. If you must use the PC for a short period of time before taking it to the Toshiba Authorized - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 201
expand or modify Toshiba's obligations under its standard limited warranty. Toshiba's standard limited warranty terms and limitations apply. * If another message is displayed, follow the instructions displayed on screen. User's Manual E-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 202
TOSHIBA PC Health Monitor E-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 203
TOSHIBA Appendix F Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 204
in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 9, Troubleshooting for more information. 64-Bit Computing. 64 new battery pack, see the accessories information that is shipped with your computer. F-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 205
wireless adapter is based on a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. Copy Protection Applicable copy protection standards included in certain media may prevent or limit - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 206
devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. F-4 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 207
TOSHIBA Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 208
some processing) may also be called a controller. alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. Glossary-2 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 209
the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See differences in the rate of flow from one device to another. User's Manual Glossary-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 210
: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. Glossary-4 User - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 211
default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage information. disable: To turn a computer option off. See also enable. User's Manual Glossary-5 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 212
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 213
, and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F file: A collection of related information; a file can contain data, programs, or both. fingerprint removable. By default, the hard disk is referred to as drive C. User's Manual Glossary-7 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 214
object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 215
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. alphanumeric characters or graphic images. See also CRT. User's Manual Glossary-9 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 216
a group of data bits making the sum of the bits even or odd. Parity can be set to none, odd, or even. Glossary-10 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 217
TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: your computer's main memory. See also memory. Compare ROM. User's Manual Glossary-11 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 218
computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF: disk", "boot disk" or a "startup disk." Compare nonsystem disk. Glossary-12 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 219
Network (LAN) through wireless communication. Wireless WAN: Wide Area Network (WAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-13 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 220
Glossary Glossary-14 User's Manual - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 221
charging, 6-6 disposal, xviii, xix, 9-7 extending life, 6-9 monitoring capacity, 6-7 problems, 9-6 Real Time Clock, 1-4, 6-4, 9-8 save mode, 1-10 types, 6-3 , 7-2 C Cleaning the computer, 4-45 Cooling Vents, 2-3 User's Manual Corel DVD MovieFactory for TOSHIBA using, 4-31 D Display, 1-6 automatic - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 222
password, 7-2 USB, 7-3 K Keyboard, 5-1 emulating enhanced keyboard, 5-2 F1 ... F12 function keys, 5-2 Fn Sticky key, 5-5 hot keys, 5-3 problems, 9-8 typewriter keys, 5-1 Windows® special keys, 5-5 Keypad overlay, 5-6 Numeric mode, 5-6 temporarily using normal keyboard (overlay on), 5-7 turning on - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 223
3-6 system auto off, 6-12 turning off, 3-6 turning on, 3-5 Power-up modes, 6-12 Problems AC power, 9-5 analyzing, 9-2 battery, 9-6 DVD Super Multi Double Layer drive, 9-10 ExpressCard, 9- drive, 9-12 Wireless LAN, 9-18 R Recovery Discs, 3-11 problems, 9-10 Recovery HDD, 3-11 User's Manual Index-3 - Toshiba Satellite U500 PSU82C-02K00G | Users Manual Canada; English - Page 224
problems, 9-17 Volume Button, 2-10 T TOSHIBA Accessibility, 1-12 TOSHIBA Assist, 1-13 TOSHIBA Button Support 1-12 TOSHIBA support, 9-20 TOSHIBA USB Sleep and Charge Utility, 1-16, 4-9 problems, 9-15 , 4-50 settings, 4-49 using, 4-48 U USB devices problems, 9-14 V Video RAM, 1-3 Volume Button, 2-10 W
User’s Manual
Satellite U500/U500D
Satellite Pro U500/U500D
PORTÉGÉ M900/M900D