Toshiba Satellite Z930 PT23LC-01K00D Users Manual Canada; English
Toshiba Satellite Z930 PT23LC-01K00D Manual
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Toshiba Satellite Z930 PT23LC-01K00D manual content summary:
- Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 1
User's Manual PORTÉGÉ Z930 Satellite Z930 series - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 2
The Keyboard 4-1 Using the Fingerprint Sensor 4-5 Wireless communications 4-11 Wireless WAN Device 4-14 LAN ...4-16 Battery 4-18 Peripheral devices 4-22 Optional TOSHIBA Accessories 4-29 User's Manual ii - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 3
5-4 TOSHIBA Password utility 5-6 TOSHIBA System Settings 5-8 TOSHIBA Media Player by sMedio TrueLink 5-16 TOSHIBA PC Health Monitor 5-17 System Recovery 5-18 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-15 Index Glossary User's Manual iii - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. Regulatory Information FCC information FCC notice "Declaration of Conformity energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 6
, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications User's Manual 1-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 8
Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. User's Manual 1-5 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 9
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-6 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 10
://www.toshibaindia.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased. User's Manual 1-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 11
be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. User's Manual 1-8 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 12
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY given attribution as the author of the parts of the library used. User's Manual 1-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 13
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY put under another distribution licence [including the GNU Public Licence.] */ User's Manual 1-10 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 14
STAR Program. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions below and to note the cautions included in the text of the manual. User's Manual 1-11 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 15
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 16
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 17
network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any who continually review and interpret the extensive research literature. User's Manual 1-14 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 18
the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user documentation General authorization required for network and service supply. Norway: Implemented This subsection - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 19
areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. own premises. Luxembourg: Implemented General authorization required for network and service supply User's Manual 1-16 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 20
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted that the potential for human contact during normal operation is minimized. User's Manual 1-17 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 21
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 22
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 1-19 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 23
. Approval Number: D100898003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. User's Manual 1-20 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 24
, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 25
memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and pack, see the accessories information that is shipped with your computer. User's Manual 1-22 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 26
Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. User - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 27
hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 28
you have all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 29
on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your product for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 30
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 31
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 32
the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. User's Manual 2-5 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 33
model you purchased. Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. User - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 34
For detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Turning off the power The power can be turned off in one of the following modes, either Shut on immediately - wait a short period to avoid any potential damage. User's Manual 2-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 35
Sleep Mode according to the settings in the Power Options (to access it, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options). User's Manual 2-8 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 36
function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. User's Manual 2-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 37
of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. Wait for the the Hibernate check box from Shutdown settings. 5. Click the Save changes button. User's Manual 2-10 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 38
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-11 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 39
turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately two seconds on, two seconds off. User's Manual 3-1 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 40
mm mini headphone jack enables connection of stereo headphones. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone MultiMediaCard™. Refer to the Memory media section for more information. User's Manual 3-2 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 41
then connected to a desk or other large object in order to deter theft of the computer. Back The following figure shows the computer's back. User's Manual 3-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 42
jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN provided on the back of the computer. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode HDMI - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 43
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 3-5 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 44
equipped with the Wireless WAN/WiMAX antennas. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section. User's Manual 3-6 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 45
-view angles. TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center. This function is supported with some models. User's Manual 3-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 46
. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. User's Manual 3-8 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 47
-in Solid State Drive. The Wireless communication indicator glows orange when the Wireless functions are turned on. Some models are equipped with Wireless functions. User's Manual 3-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 48
not attempt to dismount or replace it by yourself. Please contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. User's Manual 3-10 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 49
the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> TOSHIBA PC Diagnostic Tool. Please note that part of Solid State Drive's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 50
time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit above, select the Display Power Saving Technology check box. User's Manual 3-12 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 51
Intel Rapid Start Technology Your computer supports Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer. User's Manual 3-13 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 52
lights indicate the battery status: Flashing orange The battery charge is low, the AC adaptor must be connected in order to recharge the battery. User's Manual 3-14 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 53
correctly supplying power to the computer. Flashing orange Indicates a problem with the power supply. You should initially try plugging the if it still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator does not User's Manual 3-15 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 54
60 Hz (cycles per second) 19V DC External RGB monitor port pin assignment 5 10 15 1 6 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O User's Manual 3-16 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 55
Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: AS User's Manual 3-17 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 56
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual 3-18 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 57
is typed. Figure 4-1 CAPS LOCK indicator 1 1. CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. User's Manual 4-1 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 58
the system to Sleep Mode. Hibernate Pressing FN + F4 switches the system to Hibernation Mode. Output Pressing FN + F5 changes the active display device. User's Manual 4-2 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 59
in increment. Keyboard Backlight Pressing FN + turns the keyboard backlight on or off. This function is supported with some models. Some features will show the toast notification at the edges of the screen. Those the Windows Start Button key activates the Start screen while the User's Manual 4-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 60
key has the same function as the secondary (right) mouse button. Keypad overlay This function is supported with some models. Your computer's keyboard may not have a separate numeric keypad but includes a numeric can temporarily use the keypad overlay without having to turn it on: User's Manual 4-4 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 61
installed. How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: User's Manual 4-5 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 62
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch . User's Manual 4-6 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 63
up the fingerprint data or the information registered to Automatic password input in IE. Please use Import/Export in TOSHIBA Fingerprint Utility main menu. User's Manual 4-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 64
Next. 3. Click the non-enrolled finger you want to register and then click Next. 4. The instructions for enrollment operation screen is displayed. Carefully read them and then click Next. 5. The scanning fingerprint.". Click OK and repeat Step 3, 4, 5 and 6 with another finger. User's Manual 4-8 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 65
menu. Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows. User's Manual 4-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 66
up, but prefer to use the keyboard-based system instead, follow the on-screen instructions when the Fingerprint System Authentication screen is displayed. This will switch the password input and logging onto Windows using only one fingerprint authentication when booting up. User's Manual 4-10 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 67
. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required up. Wireless communications The computer's wireless communication function supports some wireless communication devices. Only some models are - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 68
may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless functionality transmission speed will be lower than the theoretical maximum speed. User's Manual 4-12 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 69
limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 4-13 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 70
intranet, and your email while you are away from the office. Installing a SIM Card To install a SIM card, follow the steps as detailed below: User's Manual 4-14 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 71
0.8mm) Product appearance depends on the model you purchased. 3. Place the SIM card into the SIM card tray with the metal connectors facing up. User's Manual 4-15 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 72
SIM card or on the computer. Debris on the connectors may cause access problems. Removing a SIM Card To remove the SIM card, follow the steps tray back into the SIM card slot. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN ( Manual 4-16 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 73
is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. User's Manual 4-17 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 74
, the computer's main power source is this lithium ion battery pack, also referred to in this manual as the main battery. Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides in the BIOS setup utility. Please refer to Troubleshooting for further information. User's Manual 4-18 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 75
Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service charged. Charging Time Refer to User Information Guide about Charging time. Battery charging notice The - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 76
in a battery depends on: Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Solid State Drive power off period User's Manual 4-20 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 77
temperatures. Whether you enable Sleep and Charge function. Batteries exhausted time Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: At . 5. Charge the battery pack until the Battery indicator glows green. User's Manual 4-21 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 78
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-6 Examples of memory media Secure Digital (SD) Card microSD card adaptor is different, so pay careful attention to the logo when purchasing. User's Manual 4-22 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 79
until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data. User's Manual 4-23 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 80
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 81
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. cable 1. Connect the monitor cable to the External RGB monitor port. User's Manual 4-25 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 82
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. HDMI Device An HDMI display - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 83
In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 84
The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order place. Figure 4-10 Security lock 1. Security lock slot User's Manual 1 2 2. Security lock 4-28 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 85
environment using technologies from SRS Labs. To access the utility, Click Desktop -> Desktop Assist -> Media & Entertainment -> SRS Premium Sound HD/SRS Premium Sound 3D. User's Manual 4-29 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 86
via the Screen Resolution dialog. To open the Screen Resolution dialog, click Desktop -> Desktop Assist > Control Panel -> Appearance and Personalization -> Display -> Change display settings. User's Manual 4-30 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 87
you should get the computer inspected by an authorized service provider in order to assess the scope of any damage simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has instruction may result in minor heat injury. User's Manual 4-31 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 88
Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 4-32 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 89
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 90
FN key. To setup this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> TOSHIBA Function Key. For details, please refer to the Function Key section. User's Manual 5-2 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 91
data protection law. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a the TPM in the Security tab to Enabled. 3. Press the F10 key. User's Manual 5-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 92
accessed for a specified time, with power being restored when the Solid State Drive is next accessed. This can be specified in the Power Options. User's Manual 5-4 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 93
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 5-5 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 94
password file. When entering a password, do not enter any characters (for example "!" or "#") produced by pressing the SHIFT or ALT keys and so on. User's Manual 5-6 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 95
computer will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, or delete the Supervisor Password. Specify restrictions for general users. User's Manual 5-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 96
only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in the Getting Started section. The following message will appear in the screen - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 97
) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use digital music players. Disabled Disables the Sleep and Charge function. User's Manual 5-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 98
charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio players. Your computer supports High Current Mode (2.0A Mode). Using the following procedure to find a - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 99
the computer while using High Current Mode. Never use USB devices and cables not supporting this feature when High Current Mode is used. Always use the USB cable Input startup parameters. Default Restore button support settings to factory default. Function Key Setting Launch TOSHIBA Function Key - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 100
drive, follow the steps below. 1. Hold down F12 and boot the computer. Release the F12 key one second after the computer is power on. User's Manual 5-12 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 101
boot device you want and press ENTER. If your computer does not load the Boot menu, please refer to the Troubleshooting section. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 102
disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. to the computer while using the "System ON CDP Charge Mode". User's Manual 5-14 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 103
. In those cases, connect the AC adaptor and reboot the computer. Never use USB cables not supporting this feature when "System ON CDP Charge Mode" (DC5V, 1.5A) is enabled. Always use the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. User - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 104
. However, some files may not be able to play back normally. TOSHIBA Media Player can only support resolution higher than 1280x800. It is recommended that the AC adaptor be connected while TOSHIBA Media Player frame dropping, audio skipping or decrease in computer performance. User's Manual 5-16 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 105
to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. User's Manual 5-17 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 106
the following methods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. Click the icon the program are detected. Follow the instructions displayed on screen in the message. System Recovery Options in the event of a problem. You can also create recovery media and restore - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 107
of the disc media may not be compatible with the optical disc drive connected to your compuer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data in the USB Flash Memory will be - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 108
Memory into one available USB port. 4. Click Desktop -> Desktop Assist -> Support & Recovery -> Recovery Media Creator. 5. After Recovery Media Creator starts, select -screen instructions. If your computer does not load the Boot menu, please refer to the Troubleshooting section. User's Manual 5-20 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 109
created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed restore pre-installed software in the event of a problem. If you subsequently set up your Solid State in a manner other than specified in the manual, otherwise you may find that space for the - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 110
the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. Click the Settings charm and click Change PC settings. 2. Click General under PC settings. 3. Select the options you desired and follow the on-screen instructions. User's Manual 5-22 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 111
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 112
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 113
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and is glowing, the computer is connected to a live external power source. User's Manual 6-3 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 114
instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems with any one having the ability to produce apparent power problems. Overheating power down If the processor's temperature reaches an - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 115
it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. This indicates a problem with the heat dispersal system - you should contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 116
Problem power plan in the Power Options. Real Time Clock Problem The BIOS setting and system date/ time are and the computer will restart. Keyboard Keyboard problems can be caused by the setup and The Keyboard section for further information. Problem Procedure Some letter keys produce numbers - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 117
keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Solid State Drive Problem Manual 6-7 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 118
resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Operating Basics. Problem Procedure Memory into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 119
Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Desktop -> Desktop Assist -> Control -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-9 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 120
pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 121
by using the keyboard to input the password. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation and settings, please refer to the Sleep and Charge section. User's Manual 6-11 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 122
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the device to an USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-12 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 123
Problem The "USB Wakeup function" does not work. Procedure When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support your audio device. Problem Procedure No sound the problem, contact TOSHIBA Support. External - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 124
Problem Procedure Monitor does not turn on After confirming that the monitor's monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN jack and - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 125
the system is off. If problems persist, consult your LAN administrator. to Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 126
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 127
real time clock 3-11, 4-18 save mode 5-5 types 4-18 Battery indicator Bluetooth problems 6-15 Boot Priority 5-12 C Cleaning the computer 4-31 Cooling vents 3-4, 3-5, 3-10 D DC IN indicator 3-1, 3-9 User's Manual DC IN indicator 3-15 Display automatic power off 5-4 hinges 3-7 opening 2-5 screen - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 128
5-8 Boot 5-12 display 5-12 general 5-9 keyboard 5-14 LAN 5-15 SATA 5-15 USB 5-14 window 5-9 User's Manual K Keyboard Function keys F1...F12 4-2 problems 6-6 Windows special keys 4-3 Keypad overlay Arrow mode 4-4 Numeric mode 4-4 temporarily using normal keyboard (overlay on) 4-4 temporarily - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 129
Mode setting 2-8 System automatic 5-5 User's Manual Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-15 Dual Pointing Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-9 Soft keys ENTER 4-2 ScrLock 4-2 Sound system problems 6-13 T TOSHIBA Desktop Assist 5-1 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 130
V Video mode 4-30 Video RAM 3-11 W Web Camera 3-7 Wireless communication indicator 3-9 Wireless LAN problems 6-15 User's Manual Index-4 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 131
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request KB: kilobyte User's Manual Glossary-1 - Toshiba Satellite Z930 PT23LC-01K00D | Users Manual Canada; English - Page 132
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
PORTÉGÉ Z930
Satellite Z930
series