Toshiba Tecra A11-S3520 User Manual
Toshiba Tecra A11-S3520 Manual
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- Toshiba Tecra A11-S3520 | User Manual - Page 1
Tecra® A11 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Tecra A11-S3520 | User Manual - Page 2
cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: Tecra® A11 all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. - Toshiba Tecra A11-S3520 | User Manual - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Tecra A11-S3520 | User Manual - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Tecra A11-S3520 | User Manual - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Tecra A11-S3520 | User Manual - Page 6
company or a qualified installer. Instructions for IC CS-03 Certified may not prevent degradation of service in some situations. Repairs to the electrical ground connections of the power utility, telephone lines and internal as appropriate. 2 The user manual of analog equipment must contain the - Toshiba Tecra A11-S3520 | User Manual - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 - Toshiba Tecra A11-S3520 | User Manual - Page 8
review other devices or services is perceived or power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions - Toshiba Tecra A11-S3520 | User Manual - Page 9
to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l' reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz - Toshiba Tecra A11-S3520 | User Manual - Page 10
/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners - Toshiba Tecra A11-S3520 | User Manual - Page 11
successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against - Toshiba Tecra A11-S3520 | User Manual - Page 12
microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations - Toshiba Tecra A11-S3520 | User Manual - Page 13
than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law - Toshiba Tecra A11-S3520 | User Manual - Page 14
14 Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the - Toshiba Tecra A11-S3520 | User Manual - Page 15
15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Malaysia Mayotte Montenegro Netherlands Nicaragua Pakistan Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine - Toshiba Tecra A11-S3520 | User Manual - Page 16
16 Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen France Greece Honduras Iceland Iraq Jamaica Kazakhstan Kyrgyzstan - Toshiba Tecra A11-S3520 | User Manual - Page 17
17 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. - Toshiba Tecra A11-S3520 | User Manual - Page 18
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Tecra A11-S3520 | User Manual - Page 19
19 China Croatia Denmark Egypt Finland Ghana Honduras Iceland Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Pakistan Paraguay Poland Qatar Serbia Slovenia Spain Switzerland Trinidad United Kingdom Venezuela Colombia Cyprus Dominican Republic El Salvador France - Toshiba Tecra A11-S3520 | User Manual - Page 20
20 Cambodia China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Canada Colombia Cyprus - Toshiba Tecra A11-S3520 | User Manual - Page 21
21 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brunei Canada Colombia - Toshiba Tecra A11-S3520 | User Manual - Page 22
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Tecra A11-S3520 | User Manual - Page 23
within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. - Toshiba Tecra A11-S3520 | User Manual - Page 24
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall - Toshiba Tecra A11-S3520 | User Manual - Page 25
Low power Optical Disc Drive Safety Instructions This appliance contains a service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba - Toshiba Tecra A11-S3520 | User Manual - Page 26
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Tecra A11-S3520 | User Manual - Page 27
Tecra, Accupoint, ConfigFree, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Computer Disposal Information As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling - Toshiba Tecra A11-S3520 | User Manual - Page 28
36 This guide 38 Safety icons 39 Other icons used 39 Your computer's features and specifications ....40 Other documentation 40 Service options 40 fan 44 Setting up your computer 44 Connecting to a power source 45 Charging the main battery 47 Using the computer for the first time 48 Opening - Toshiba Tecra A11-S3520 | User Manual - Page 29
on the power 49 Setting up your software 49 Registering your computer with Toshiba 50 Adding optional storage drive operating status 76 Installing drivers and applications 76 Using the Toshiba Dual Pointing Device 77 Using an external keyboard 81 Using a mouse 81 Connecting a printer 81 Setting - Toshiba Tecra A11-S3520 | User Manual - Page 30
93 Cleaning the computer 93 Moving the computer 94 Using a computer lock 94 Chapter 2: Learning the Basics 95 Computing tips 95 Using the keyboard 96 Character keys 96 Ctrl, Fn, and Alt keys 97 Function keys 97 Special Windows® keys 97 Starting a program 98 Starting a program from - Toshiba Tecra A11-S3520 | User Manual - Page 31
RTC battery 115 Monitoring main battery power 116 Determining remaining battery power 117 What to do when the main battery runs low 118 Setting battery notifications 118 Conserving battery power 119 Power Plans 120 Using a hot key to set the Power Plan 121 Using the TOSHIBA eco power plan - Toshiba Tecra A11-S3520 | User Manual - Page 32
140 Using the eSATA/USB combo port 141 Using the expansion port 141 Chapter 5: Utilities 142 TOSHIBA Assist 143 Connect 144 Secure 145 Protect & Fix 146 Optimize 147 TOSHIBA Application Installer 148 Setting passwords 149 Using an instant password 149 Using a supervisor password 150 - Toshiba Tecra A11-S3520 | User Manual - Page 33
and Charge Utility.......161 USB Sleep and Charge 161 Enabling USB Sleep and Charge 163 Power supply mode settings 163 TOSHIBA Zooming Utility 165 TOSHIBA Button Support 166 TOSHIBA Accessibility 167 Trusted Platform Module (TPM 168 Fingerprint Authentication Utility 169 Fingerprint utility - Toshiba Tecra A11-S3520 | User Manual - Page 34
Checking device properties 186 Memory problems 187 Power and the batteries 187 Keyboard problems 189 Display problems 189 Disk or storage drive problems 191 Error-checking 191 Optical disc drive problems 193 Sound system problems 194 ExpressCard® problems 194 ExpressCard® checklist 194 - Toshiba Tecra A11-S3520 | User Manual - Page 35
Output (Display switch 219 Display brightness 220 Disabling or enabling wireless devices............221 Disabling or enabling the Toshiba Dual Pointing Device 222 Zoom (Display resolution 223 Keyboard hot key functions 223 Appendix B: Power Cord/Cable Connectors 224 Glossary 225 Index 240 - Toshiba Tecra A11-S3520 | User Manual - Page 36
system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low-power Sleep mode which shuts by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to - Toshiba Tecra A11-S3520 | User Manual - Page 37
ENERGY STAR®, saved about $19 billion dollars on their utility bills and avoided greenhouse gas emissions equivalent to those from 29 million mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS manuals or all program functionality. - Toshiba Tecra A11-S3520 | User Manual - Page 38
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You - Toshiba Tecra A11-S3520 | User Manual - Page 39
Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Tecra A11-S3520 | User Manual - Page 40
electronic version of the user's guide (this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of - Toshiba Tecra A11-S3520 | User Manual - Page 41
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Tecra A11-S3520 | User Manual - Page 42
❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains AC adaptor from the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious - Toshiba Tecra A11-S3520 | User Manual - Page 43
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Tecra A11-S3520 | User Manual - Page 44
"Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped keyboard, printer, memory, and ExpressCard®. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery - Toshiba Tecra A11-S3520 | User Manual - Page 45
the computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting - Toshiba Tecra A11-S3520 | User Manual - Page 46
cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery - Toshiba Tecra A11-S3520 | User Manual - Page 47
receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the main battery pack. See "Changing the main battery" on page 122 for information on replacing the main battery. Charging the main battery Before using the battery to power the computer, you must charge - Toshiba Tecra A11-S3520 | User Manual - Page 48
display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel. Small bright dots may appear on your screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness - Toshiba Tecra A11-S3520 | User Manual - Page 49
Getting Started 49 Using the computer for the first time Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are - Toshiba Tecra A11-S3520 | User Manual - Page 50
guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba on page 81) ❖ Connect an external keyboard (see "Using an external keyboard" on page 81) ❖ Connect an external - Toshiba Tecra A11-S3520 | User Manual - Page 51
software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 49. good condition. Installing a memory module with the computer's power on may damage the computer, the module, or both. - Toshiba Tecra A11-S3520 | User Manual - Page 52
52 Getting Started Adding memory (optional) The computer has two memory slots-Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in - Toshiba Tecra A11-S3520 | User Manual - Page 53
Getting Started 53 Adding memory (optional) 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 123. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small - Toshiba Tecra A11-S3520 | User Manual - Page 54
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Tecra A11-S3520 | User Manual - Page 55
Getting Started 55 Adding memory (optional) 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) - Toshiba Tecra A11-S3520 | User Manual - Page 56
56 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Tecra A11-S3520 | User Manual - Page 57
"Inserting a charged battery" on page 124. 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Tecra A11-S3520 | User Manual - Page 58
above cases, the Sleep configuration will not be saved. NOTE The following screen may appear when you turn on the power: If "Start Windows® Normally" is highlighted, then press Enter. If one of the Safe Mode options is for errors or defragment the drive. If so, consult Windows® Help and Support. - Toshiba Tecra A11-S3520 | User Manual - Page 59
the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 124. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work - Toshiba Tecra A11-S3520 | User Manual - Page 60
) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your - Toshiba Tecra A11-S3520 | User Manual - Page 61
Getting Started 61 Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Do you want to allow the following program to make changes to this computer?" This is a security feature to prevent programs or people from doing things on your computer - Toshiba Tecra A11-S3520 | User Manual - Page 62
your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are - Toshiba Tecra A11-S3520 | User Manual - Page 63
using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not - Toshiba Tecra A11-S3520 | User Manual - Page 64
64 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Tecra A11-S3520 | User Manual - Page 65
using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not - Toshiba Tecra A11-S3520 | User Manual - Page 66
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Tecra A11-S3520 | User Manual - Page 67
When the process is complete, a message displays indicating that the C: drive has been recovered. 10 Press any key on the keyboard to restart the computer. Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all - Toshiba Tecra A11-S3520 | User Manual - Page 68
using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not - Toshiba Tecra A11-S3520 | User Manual - Page 69
Getting Started 69 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Tecra A11-S3520 | User Manual - Page 70
the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Creating recovery DVDs/media It is strongly recommended recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media - Toshiba Tecra A11-S3520 | User Manual - Page 71
the Internal Storage Drive To create recovery DVDs/media: 1 Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down lists - Toshiba Tecra A11-S3520 | User Manual - Page 72
drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information recommended that your computer be connected to an external power source via the AC adaptor. If you have created instructions on creating recovery DVDs/media, see "Creating recovery - Toshiba Tecra A11-S3520 | User Manual - Page 73
you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created deleted and rewritten. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select - Toshiba Tecra A11-S3520 | User Manual - Page 74
partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is . 9 Press any key on the keyboard to restart the computer. Erasing the Internal from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or - Toshiba Tecra A11-S3520 | User Manual - Page 75
the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial screen displays, press F12. Using on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and - Toshiba Tecra A11-S3520 | User Manual - Page 76
internal storage drive has been erased. 6 Press any key on the keyboard to restart the computer. Checking the internal storage drive operating status of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were - Toshiba Tecra A11-S3520 | User Manual - Page 77
Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, enabling the Toshiba Dual Pointing Device" on page 222. Using the TouchPad™ The TouchPad™, the small, rectangular area located in front of the keyboard, is - Toshiba Tecra A11-S3520 | User Manual - Page 78
or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, press Fn + F9. For more information, see "Disabling or enabling the Toshiba Dual Pointing Device" on page 222. NOTE Alternately, you can disable only - Toshiba Tecra A11-S3520 | User Manual - Page 79
to install new software. 2 Connect the monitor's video cable to the RGB (monitor) port on the back of the computer. 3 Connect the device's power cable to a live electrical outlet. 4 Turn on the external device. Your computer will automatically detect the external display device. NOTE In the future - Toshiba Tecra A11-S3520 | User Manual - Page 80
80 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Tecra A11-S3520 | User Manual - Page 81
keyboard If you prefer to use an external keyboard, you can attach one to your computer. The computer's USB ports support most USB-compatible keyboards instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support - Toshiba Tecra A11-S3520 | User Manual - Page 82
. 2 Plug the printer's power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow - Toshiba Tecra A11-S3520 | User Manual - Page 83
to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation: ❖ While in Hibernation mode, the computer uses no main battery power. ❖ Because the state of the system is stored to the internal storage drive, no data is lost if the main - Toshiba Tecra A11-S3520 | User Manual - Page 84
discharges completely while the computer is in Sleep mode. ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the computer returns to the mode in - Toshiba Tecra A11-S3520 | User Manual - Page 85
the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer's power button puts the computer into Sleep mode. 1 Click Start, Control Panel, System and - Toshiba Tecra A11-S3520 | User Manual - Page 86
Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings - Toshiba Tecra A11-S3520 | User Manual - Page 87
separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if set. Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows green. If you turn off - Toshiba Tecra A11-S3520 | User Manual - Page 88
off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation mode. To - Toshiba Tecra A11-S3520 | User Manual - Page 89
Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the - Toshiba Tecra A11-S3520 | User Manual - Page 90
and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode. options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount - Toshiba Tecra A11-S3520 | User Manual - Page 91
computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from automatically entering Sleep mode, select Never. 4 Click Change advanced power settings. The Advanced settings tab of the - Toshiba Tecra A11-S3520 | User Manual - Page 92
Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the - Toshiba Tecra A11-S3520 | User Manual - Page 93
to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 120. There are additional custom settings you can choose. See "Utilities - Toshiba Tecra A11-S3520 | User Manual - Page 94
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Tecra A11-S3520 | User Manual - Page 95
save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 100 for - Toshiba Tecra A11-S3520 | User Manual - Page 96
procedure. If you do not let the Windows® operating system shut down normally, details such as new icon positions may be lost. Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size - Toshiba Tecra A11-S3520 | User Manual - Page 97
program documentation. Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the - Toshiba Tecra A11-S3520 | User Manual - Page 98
98 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Tecra A11-S3520 | User Manual - Page 99
Learning the Basics 99 Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Tecra A11-S3520 | User Manual - Page 100
100 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu's Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start - Toshiba Tecra A11-S3520 | User Manual - Page 101
up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters File names are not case-sensitive. - Toshiba Tecra A11-S3520 | User Manual - Page 102
102 Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc/.docx extension. Any file name with an - Toshiba Tecra A11-S3520 | User Manual - Page 103
Learning the Basics Backing up your work 103 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types - Toshiba Tecra A11-S3520 | User Manual - Page 104
provide a significant increase in data storage and support features that were not available on previous video recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software Manual eject hole (Sample Illustration) Optical disc drive - Toshiba Tecra A11-S3520 | User Manual - Page 105
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located on the system control panel above the keyboard let you change the system volume when the computer is on. TOSHIBA Presentation button Volume - Toshiba Tecra A11-S3520 | User Manual - Page 106
optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button. The disc tray slides partially out of the - Toshiba Tecra A11-S3520 | User Manual - Page 107
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Tecra A11-S3520 | User Manual - Page 108
the AutoRun feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. . For more information regarding supported optical media formats please refer to your computer's detailed specifications at - Toshiba Tecra A11-S3520 | User Manual - Page 109
on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press - Toshiba Tecra A11-S3520 | User Manual - Page 110
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Tecra A11-S3520 | User Manual - Page 111
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features - Toshiba Tecra A11-S3520 | User Manual - Page 112
or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet - Toshiba Tecra A11-S3520 | User Manual - Page 113
power and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support - Toshiba Tecra A11-S3520 | User Manual - Page 114
reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba's Web site at accessories.toshiba.com. NOTE Battery charge time may vary depending on the applications, power management settings, and features used - Toshiba Tecra A11-S3520 | User Manual - Page 115
your computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message - Toshiba Tecra A11-S3520 | User Manual - Page 116
AC adaptor. NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See "Changing the main battery" on page 122 for information - Toshiba Tecra A11-S3520 | User Manual - Page 117
Memory card reader light Internal storage drive light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the - Toshiba Tecra A11-S3520 | User Manual - Page 118
computer) ❖ Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that when you turn - Toshiba Tecra A11-S3520 | User Manual - Page 119
Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your - Toshiba Tecra A11-S3520 | User Manual - Page 120
the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The - Toshiba Tecra A11-S3520 | User Manual - Page 121
to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings - Toshiba Tecra A11-S3520 | User Manual - Page 122
. To learn how to access the utility, see "TOSHIBA eco Utility™" on page 173. For more information on the Toshiba eco power plan, see the Help file in the TOSHIBA eco Utility window. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor - Toshiba Tecra A11-S3520 | User Manual - Page 123
or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 87. 3 Unplug - Toshiba Tecra A11-S3520 | User Manual - Page 124
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba Tecra A11-S3520 | User Manual - Page 125
or charged, turn off the computer's power immediately and disconnect the power cord/cable from the power socket. Carefully remove the battery pack from the computer. ❖ Do not try to disassemble a battery pack. ❖ Do not overcharge or reverse charge a battery. Overcharging will shorten its life, and - Toshiba Tecra A11-S3520 | User Manual - Page 126
is being charged. If the DC-IN or AC power-light indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not - Toshiba Tecra A11-S3520 | User Manual - Page 127
Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba - Toshiba Tecra A11-S3520 | User Manual - Page 128
or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba - Toshiba Tecra A11-S3520 | User Manual - Page 129
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Tecra A11-S3520 | User Manual - Page 130
130 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Tecra A11-S3520 | User Manual - Page 131
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Tecra A11-S3520 | User Manual - Page 132
the task appears. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited - Toshiba Tecra A11-S3520 | User Manual - Page 133
When the Wireless antenna ON/OFF switch is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 198. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and - Toshiba Tecra A11-S3520 | User Manual - Page 134
134 Exploring Your Computer's Features Setting up for communications Connecting a modem to a telephone line (Available on certain models.) Your computer may come with a built-in modem that can be connected to a standard voice-grade telephone line. The modem allows you to: ❖ Access the Internet ❖ - Toshiba Tecra A11-S3520 | User Manual - Page 135
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or - Toshiba Tecra A11-S3520 | User Manual - Page 136
headphones. Continuous exposure to loud sound can harm your hearing. TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers - Toshiba Tecra A11-S3520 | User Manual - Page 137
For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using an ExpressCard® The ExpressCard® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another - Toshiba Tecra A11-S3520 | User Manual - Page 138
138 Exploring Your Computer's Features Using the Smart Card Reader Removing an ExpressCard® 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 2 Select the card - Toshiba Tecra A11-S3520 | User Manual - Page 139
data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until - Toshiba Tecra A11-S3520 | User Manual - Page 140
140 Exploring Your Computer's Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media 1 Prepare the card for removal by clicking on the Show hidden - Toshiba Tecra A11-S3520 | User Manual - Page 141
computer is on). eSATA devices require an external power source. NOTE Your eSATA interface supports USB Sleep and Charge. For more information about USB manual that came with your Port Replicator, or visit pcsupport.toshiba.com. On some computer models, you can attach an extended life battery to - Toshiba Tecra A11-S3520 | User Manual - Page 142
only if the related utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility - Toshiba Tecra A11-S3520 | User Manual - Page 143
Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick - Toshiba Tecra A11-S3520 | User Manual - Page 144
144 Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Tecra A11-S3520 | User Manual - Page 145
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 145 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Tecra A11-S3520 | User Manual - Page 146
146 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Tecra A11-S3520 | User Manual - Page 147
category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco Utility™ 147 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Tecra A11-S3520 | User Manual - Page 148
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Tecra A11-S3520 | User Manual - Page 149
A supervisor password-Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer. A single user password supports the instant and power-on password functions. When setting up passwords, keep the following in - Toshiba Tecra A11-S3520 | User Manual - Page 150
or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Tecra A11-S3520 | User Manual - Page 151
to you, your organization or others as a result of the inability to access the computer. To register a password for the power-on password functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. - Toshiba Tecra A11-S3520 | User Manual - Page 152
password To cancel the power-on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the - Toshiba Tecra A11-S3520 | User Manual - Page 153
online help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Utilities, Face Recognition Help. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image - Toshiba Tecra A11-S3520 | User Manual - Page 154
icon in the Secure tab of TOSHIBA Assist. The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main user from even starting up your machine. ❖ BIOS User Password: Set up a power-on password in the system BIOS. ❖ HDD User Password: Set up a BIOS - Toshiba Tecra A11-S3520 | User Manual - Page 155
Utilities TOSHIBA Security Assist 155 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the - Toshiba Tecra A11-S3520 | User Manual - Page 156
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Tecra A11-S3520 | User Manual - Page 157
hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then HDD Protection Settings, or click the HDD Protection icon in the Protect - Toshiba Tecra A11-S3520 | User Manual - Page 158
Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. qq The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Tecra A11-S3520 | User Manual - Page 159
General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then - Toshiba Tecra A11-S3520 | User Manual - Page 160
to conserve power and extend the operating time of your battery. Always Low-Sets the CPU speed to low when using either the battery or the change certain settings back to their default values ❖ Keyboard-Allows you to access the wake-on keyboard function ❖ LAN-Allows you to set networking functions - Toshiba Tecra A11-S3520 | User Manual - Page 161
disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep - Toshiba Tecra A11-S3520 | User Manual - Page 162
AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such, Charge function-compatible icon ( ), attach the mouse or keyboard to it. The "USB Wakeup function" will now work, but the "USB Sleep and - Toshiba Tecra A11-S3520 | User Manual - Page 163
, if you set the slider to 10%, charging will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode - Toshiba Tecra A11-S3520 | User Manual - Page 164
164 Utilities USB Sleep and Charge Utility charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA USB Sleep and Charge Utility screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode - Toshiba Tecra A11-S3520 | User Manual - Page 165
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click - Toshiba Tecra A11-S3520 | User Manual - Page 166
on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button - Toshiba Tecra A11-S3520 | User Manual - Page 167
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Tecra A11-S3520 | User Manual - Page 168
applies to systems with TPM. Your TOSHIBA computer includes the TPM (Trusted Platform TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen the TPM feature through your system's BIOS. To enable TPM: 1 Power on your system while holding down the Esc key. 2 Press - Toshiba Tecra A11-S3520 | User Manual - Page 169
(available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint To access the Fingerprint Authentication Utility, click Start, All Programs, TOSHIBA, Utilities, and then select the Fingerprint Utility. For information on - Toshiba Tecra A11-S3520 | User Manual - Page 170
supports power-on security, existing fingerprint samples can be used also for power- on authentication. Care and maintenance of your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems - Toshiba Tecra A11-S3520 | User Manual - Page 171
Utilities Fingerprint Authentication Utility 171 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Tecra A11-S3520 | User Manual - Page 172
successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen - Toshiba Tecra A11-S3520 | User Manual - Page 173
icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upperleft section of - Toshiba Tecra A11-S3520 | User Manual - Page 174
, and also computer and device usage (e.g.: power settings, battery temperature and recharging, CPU, memory, backlight TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA - Toshiba Tecra A11-S3520 | User Manual - Page 175
TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Tecra A11-S3520 | User Manual - Page 176
connection. Then perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the ConfigFree icon you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed - Toshiba Tecra A11-S3520 | User Manual - Page 177
when Internet Explorer® starts ❖ Devices-lets you enable or disable settings of wired and wireless network devices, infrared devices, and set the power status of Bluetooth® antennas ❖ TCP/IP settings-includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings - Toshiba Tecra A11-S3520 | User Manual - Page 178
178 Utilities ConfigFree® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Tecra A11-S3520 | User Manual - Page 179
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra A11-S3520 | User Manual - Page 180
computer and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 - Toshiba Tecra A11-S3520 | User Manual - Page 181
If you have an internal storage drive problem, you will not be able to battery has discharged. If you performed a shutdown before this message was displayed, a program or driver battery is running low see "What to do when the main battery runs low" on page 118. If you are running on battery power - Toshiba Tecra A11-S3520 | User Manual - Page 182
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Tecra A11-S3520 | User Manual - Page 183
battery light is blinking when the computer is on. If the battery light is blinking when the computer is on, this indicates a power specifications do match, contact Toshiba. See "Contacting Toshiba" on page 206. The Unless a hardware device has failed, problems usually occur when you change the - Toshiba Tecra A11-S3520 | User Manual - Page 184
to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ - Toshiba Tecra A11-S3520 | User Manual - Page 185
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Tecra A11-S3520 | User Manual - Page 186
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Tecra A11-S3520 | User Manual - Page 187
, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC - Toshiba Tecra A11-S3520 | User Manual - Page 188
by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer. Turn off the - Toshiba Tecra A11-S3520 | User Manual - Page 189
may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical - Toshiba Tecra A11-S3520 | User Manual - Page 190
problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor's power cord/cable is firmly plugged into a working power Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: - Toshiba Tecra A11-S3520 | User Manual - Page 191
battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a - Toshiba Tecra A11-S3520 | User Manual - Page 192
Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk or storage drive - Toshiba Tecra A11-S3520 | User Manual - Page 193
(for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem - Toshiba Tecra A11-S3520 | User Manual - Page 194
memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under - Toshiba Tecra A11-S3520 | User Manual - Page 195
Something Goes Wrong ExpressCard® problems 195 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the - Toshiba Tecra A11-S3520 | User Manual - Page 196
This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see " troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power - Toshiba Tecra A11-S3520 | User Manual - Page 197
-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 82 or in the instructions that came with the printer. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport - Toshiba Tecra A11-S3520 | User Manual - Page 198
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems System and Security). Some Toshiba models may have a Wireless antenna Service Provider) service may be disrupted. ❖ Verify that the Service system, and that the driver is loaded. To - Toshiba Tecra A11-S3520 | User Manual - Page 199
information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the - Toshiba Tecra A11-S3520 | User Manual - Page 200
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it " on page 186 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information - Toshiba Tecra A11-S3520 | User Manual - Page 201
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Tecra A11-S3520 | User Manual - Page 202
operating system quickly creates restore points-'snapshots' of your Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock - Toshiba Tecra A11-S3520 | User Manual - Page 203
on its internal storage drive. Since problems with either hardware or software can make of the optical disc drives built into recent Toshiba portable computer models can write to (or You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare - Toshiba Tecra A11-S3520 | User Manual - Page 204
3 Click Control Panel. 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." General tips for installing hardware and software Here are a few tips to - Toshiba Tecra A11-S3520 | User Manual - Page 205
This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that - Toshiba Tecra A11-S3520 | User Manual - Page 206
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Tecra A11-S3520 | User Manual - Page 207
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Tecra A11-S3520 | User Manual - Page 208
92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States - Toshiba Tecra A11-S3520 | User Manual - Page 209
and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness - Toshiba Tecra A11-S3520 | User Manual - Page 210
210 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The - Toshiba Tecra A11-S3520 | User Manual - Page 211
page 165. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 159. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 166. - Toshiba Tecra A11-S3520 | User Manual - Page 212
Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the - Toshiba Tecra A11-S3520 | User Manual - Page 213
appear in the Application Card display (see "Using the Application Cards" on page 212). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card - Toshiba Tecra A11-S3520 | User Manual - Page 214
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Tecra A11-S3520 | User Manual - Page 215
Cards Hot key functions 215 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Tecra A11-S3520 | User Manual - Page 216
216 Hot Keys/TOSHIBA Cards Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this - Toshiba Tecra A11-S3520 | User Manual - Page 217
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 217 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Tecra A11-S3520 | User Manual - Page 218
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Tecra A11-S3520 | User Manual - Page 219
Cards Hot key functions 219 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if - Toshiba Tecra A11-S3520 | User Manual - Page 220
220 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Tecra A11-S3520 | User Manual - Page 221
Cards Hot key functions 221 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Tecra A11-S3520 | User Manual - Page 222
Cards Hot key functions Disabling or enabling the Toshiba Dual Pointing Device or Fn + This TOSHIBA Card or hot key enables/disables the Toshiba Dual Pointing Device. For more information on using the Toshiba Dual Pointing Device, see "Using the Toshiba Dual Pointing Device" on page 77. Selecting - Toshiba Tecra A11-S3520 | User Manual - Page 223
or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the - Toshiba Tecra A11-S3520 | User Manual - Page 224
Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA approved Europe VDA approved - Toshiba Tecra A11-S3520 | User Manual - Page 225
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Tecra A11-S3520 | User Manual - Page 226
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LED Light Emitting Diode LPT1 line printer port - Toshiba Tecra A11-S3520 | User Manual - Page 227
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Tecra A11-S3520 | User Manual - Page 228
Glossary alternating current (AC) - The type of power usually supplied to residential and commercial wall outlets. second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check - Toshiba Tecra A11-S3520 | User Manual - Page 229
unit (CPU) - The chip that functions as the "brain" of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character - Any letter, number, or symbol you can - Toshiba Tecra A11-S3520 | User Manual - Page 230
data and instructions the CPU driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries - Toshiba Tecra A11-S3520 | User Manual - Page 231
the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Tecra A11-S3520 | User Manual - Page 232
's main memory. Also called "system bus." See also bus. function keys - The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs. G ground - A conductor to which all components of an electric circuit - Toshiba Tecra A11-S3520 | User Manual - Page 233
Hibernation - A feature of many Toshiba computers that saves to the set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination - Toshiba Tecra A11-S3520 | User Manual - Page 234
234 Glossary LAN (local area network) - A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode) - A solid state lamp (SSL) that uses light- - Toshiba Tecra A11-S3520 | User Manual - Page 235
235 Glossary motherboard - The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt - See system prompt. multi-function drive - A DVD drive that can read and write to CD and DVD media. multimedia - A combination of two or more media, such - Toshiba Tecra A11-S3520 | User Manual - Page 236
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Tecra A11-S3520 | User Manual - Page 237
to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD - Toshiba Tecra A11-S3520 | User Manual - Page 238
238 Glossary shortcut - See keyboard shortcut. Sleep - A feature of some Windows® operating systems display - See active-matrix display. U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to - Toshiba Tecra A11-S3520 | User Manual - Page 239
239 Glossary utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web. Wi-Fi® - A registered trademark term of the Wi-Fi Alliance that stands - Toshiba Tecra A11-S3520 | User Manual - Page 240
real-time clock (RTC) 113, 115 remaining power 117 removing 123 safety precautions 125 BIOS Setup see TOSHIBA Hardware Setup button power 49 start 131 buttons eject, optical disc drive 105 Media control buttons 105 C Call2Recycle™ battery 128 changing main battery 122 character keys 96 charging the - Toshiba Tecra A11-S3520 | User Manual - Page 241
not accessing disk drives 181 running on battery power 112 setting up 44, 52 warning resume failure message 181 computer lock 94 computing tips 95 ConfigFree® 175 Connectivity Doctor 176 profile settings 177 starting 176 connecting AC adaptor 45 monitor 79 power cord/cable 46 printer 81 projector 79 - Toshiba Tecra A11-S3520 | User Manual - Page 242
not recognized 196 removing 138 ExpressCard® problems 194 slot appears dead 195 external monitor Toshiba Dual Pointing Device 222 disabling or enabling wireless devices 221 display brightness 220 Hibernation mode 218 keyboard overlays 223 Lock (Instant security) 215 Output (Display switch) 219 power - Toshiba Tecra A11-S3520 | User Manual - Page 243
97 troubleshooting 189 unexpected characters 189 using 96 keyboard, external 81 L light AC power 45 drive in-use indicator 105 lock computer, using 94 M main battery changing 122 installing 122, 124 removing 123 safety precautions 125 manual eject hole optical disc drive 105 memory adding 51 problem - Toshiba Tecra A11-S3520 | User Manual - Page 244
found 185 Internet connection is slow 185 keyboard not responding 180 keyboard produces unexpected characters 189 missing files/trouble accessing a drive 191 modem not receiving or transmitting 197 no sound 194 non-system disk or disk error 181 power and batteries 187 printer 196, 197 program not - Toshiba Tecra A11-S3520 | User Manual - Page 245
58 RJ-11 jack 134 running the computer on battery power 112 S safety computer 128 disposing of batteries 127 icons 39 precautions 42 safety precautions main battery 125 saving files 100 screen does not look normal/flickers 190 screen problems blank screen 189 Search programs and files field 100 - Toshiba Tecra A11-S3520 | User Manual - Page 246
Security Assist 154 TOSHIBA Service Station 174 TOSHIBA Zooming Utility 165 TouchPad™ control buttons 78 disabling 78 enabling 78 primary button 78 secondary button 78 using 77 traveling tips 128 troubleshooting DVD player general problems 199 external keyboard 189 keyboard 189 optical disc drive - Toshiba Tecra A11-S3520 | User Manual - Page 247
Wizards Connect to the Internet 133 wizards Connect to the Internet 133 Index 247
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 |
 |
GMAD00237010
11/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 179
in this guide.
Tecra
®
A11 Series
User’s Guide