Toshiba Tecra A9-S9020X User Guide

Toshiba Tecra A9-S9020X Manual

Toshiba Tecra A9-S9020X manual content summary:

  • Toshiba Tecra A9-S9020X | User Guide - Page 1
    Tecra® A9 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes
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    hands after handling. Model: Tecra® A9 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
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    device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949
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    service. If Problems Arise trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support instructions installed on this computer.
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    company or a qualified installer. Instructions for IC CS-03 Certified may not prevent degradation of service in some situations. Repairs to the electrical ground connections of the power utility, telephone lines and internal as appropriate. 2 The user manual of analog equipment must contain the
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    problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations , TOSHIBA believes
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    other devices or services is perceived or identified power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions
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    subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et . High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
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    In the event of problems, you should contact your power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power power generation low-power data communication
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    microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication
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    12 The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble
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    13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
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    outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country.
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    Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved
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    16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Austria Denmark Germany Italy Netherlands Portugal UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN
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    17 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is ,161,165 (802.11a) Wake-up on wireless lan function is not available in battery mode. 802.11b/g (2.4 GHz) Australia Chile Indonesia New Zealand USA Brunei Hong Kong Malaysia Saudi Arabia
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    .11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a
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    or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport
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    within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
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    In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall
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    object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems
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    2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law of Japan. The
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    service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright
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    INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT
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    26 Trademarks Tecra, Accupoint, and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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    Contents Introduction 35 This guide 36 Safety icons 37 Other icons used 37 Other documentation 38 Service options 38 Chapter 1: Getting Started 42 Registering your computer with Toshiba 43 Adding optional external devices 43 Connecting to a power source 44 Charging the main battery 46 27
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    panel 47 Your computer's features and specifications ....48 Turning on the power 48 Adding memory (optional 49 Installing a memory module 50 Removing the Recovery media 63 Installing drivers and applications 64 Using the Toshiba Dual Pointing Device 65 Using the TouchPad 65 Scrolling with the
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    media 97 Recording optical media 97 Removing a disc with the computer on 98 Removing a disc with the computer off 98 Caring for optical discs 99 Toshiba's online resources 99
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    Computing 100 Toshiba's energy-saver design 100 Running the computer on battery power 101 Battery Notice 101 Power management 102 Using additional batteries 103 Charging batteries 103 Charging the main battery 103 Charging the RTC battery 104 Monitoring main battery power 105 Determining
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    132 Using an expansion device 133 Using an Optional Toshiba Express Port Replicator with your computer 133 Chapter 5: Utilities 134 TOSHIBA Assist 135 Connect 136 Secure 137 Protect & Fix 138 Optimize 139 TOSHIBA Application Installer 140 Setting passwords 141 Using an instant password
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    from a bootable SD card 150 TOSHIBA Power Saver 151 Preset Power Profiles 152 Quickly creating a new power profile 152 Customizing a power profile 152 Mouse Utility 153 TOSHIBA Hardware Setup 154 TOSHIBA Zooming Utility 158 TOSHIBA Mobile Extension 159 TOSHIBA Button Controls 160 CD/DVD
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    Memory problems 185 Power and the batteries 186 Keyboard problems 187 Display problems 188 Disk drive problems 190 Optical drive problems 191 Sound system problems 192 PC Card problems 193 Printer problems 195 Modem problems 196 Wireless networking problems 196 DVD operating problems 199
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    Dual Pointing Device 216 Zooming applications in/out 216 Keyboard hot keys 217 Appendix B: Power Cord/Cable Connectors 218 Appendix C: Using ConfigFree® with your Toshiba Computer 219 Getting Started 220 Starting ConfigFree 220 ConfigFree® Utilities 222 Connectivity Doctor 222 Search
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    the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with its retail version (if available), and may not include user manuals or all program functionality. 35
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    , prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This
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    37 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need
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    chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations. Creating a computer
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    Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, power again until you have taken the computer to an authorized service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual
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    new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses. Ask your dealer to help you. and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in
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    printer, memory, and PC Cards. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery you must attach the AC adaptor. See "Connecting to a power source" on page 44. Setting up your software When you turn on
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    Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 42. After starting your computer for the first time you
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    computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been
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    adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting
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    correct input from the AC power supply. Disconnect the AC power cord/cable and remove the main battery pack. See "Changing the main battery" on page 110 for information on replacing the main battery. Charging the main battery Your computer came with its battery already installed. Before using the
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    Getting Started 47 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin
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    brightness of the screen while on battery power. Your computer's features and specifications Certain notebook chassis are designed to accommodate all the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
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    on the computer for the first time, do not turn off the power again until the operating system has loaded completely. Adding memory (optional) modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of
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    the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been screwdriver that is in good condition. Installing a memory module with the computer's power on may damage the computer, the module, or both. The computer has
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    Getting Started 51 Adding memory (optional) 4 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 111. 5 Close the display panel and turn the computer upside down to locate the memory module slot cover. Front of
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the
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    Getting Started 53 Adding memory (optional) 12 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 13 Once the module's connector is fully
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    in Slot A. 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 112. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer
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    55 Adding memory (optional) Removing a memory module If you need to remove a memory module: 1 Complete steps 1-8 in " configuration will not be saved. The following message appears when you turn on the power: Warning: Resume Failure Press Any Key to Continue If the computer hangs up when you
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    4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 112. 6 Turn the computer right side up. 7 Reconnect the cables. 8 Restart the computer. TECHNICAL
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    CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is (800) 457-7777, outside the United States it is (949) 859-4273
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    58 Getting Started Hard Drive Recovery Utilities 2 Select CD or DVD (to create Recovery media on CDs or DVDs). (Sample Image) Recovery Disc Creator screen 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers
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    the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen 3 Select one of the options, and then click Next. The options are
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    partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image
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    Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data
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    ) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of
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    Drive Recovery using the Recovery media If you need to recover your computer to its default factory first recovery CD or DVD into your optical drive and power on the computer. 2 When the initial screen displays, . The system will boot up to the Toshiba Recovery Wizard screen. 4 Please refer to "Hard
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    disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications
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    -Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then button on a mouse. For more information, see "Disabling or enabling the Toshiba Dual Pointing Device" on page 216 Using the TouchPad™ The TouchPad™,
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    feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release TouchPad. For more information, see "Disabling or enabling the Toshiba Dual Pointing Device" on page 216.
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    can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Connect the monitor's video cable the RGB (monitor) port on the side of the computer. 2 Connect the device's power cable to a live electrical outlet. 3 Turn on the external device. 4 Set the
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    from your television (or other video display device), you may need to adjust the video settings. See the video device documentation to match the resolution of the external display device. The external display device must support a resolution of 800 x 600 or higher. Using an external keyboard If you
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    printer is USBcompatible, check its documentation. To make the connection, you need a suitable USB cable which may come with your printer. If a further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug
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    Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only
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    as creating a password service diskette, require a Turning off the computer Pressing the power button before shutting down the Windows® use light are off. If you turn off the power while a disk/disc is being accessed, you may power source (even though the computer is off) to fully charge the main
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    Hibernation mode, the computer uses no main battery power. ❖ Because the state of the system is stored on the hard disk, no data is lost if the main battery discharges. ❖ Restarting from Hibernation takes less time and consumes less main battery power than restarting from turning off the computer.
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    ❖ Since information is being retrieved from the hard disk rather than from memory, restarting from Hibernation takes a little more time and consumes more main battery power to start up than when restarting from Standby. ❖ When starting up again, the computer returns to the state in which you left it
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    shuts down completely. Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba's Power Saver utility. 1 Click Start, Control Panel, and then Performance and Maintenance. 2 Click the
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    operate while the computer is running on battery power or while connected to AC power. ❖ When I press the power button Set this option to Shut down Click OK. NOTE For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 151. Once the computer is configured, you
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    options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of . To use any of these methods, you first need to enable them in Toshiba's Power Saver utility. 1 Click Start, Control Panel, and then Performance and
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    operate while the computer is running on battery power or while connected to AC power. ❖ When I press the power button Set this option to Hibernate if . 6 Click OK. NOTE For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 151. Once the computer is configured,
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    automatically goes into Standby mode. To use any of these methods, you first need to enable them in Toshiba's Power Saver utility. 1 Click Start, Control Panel, and then Performance and Maintenance. 2 Click the TOSHIBA Power Saver icon. 3 Click the Setup Action tab. 4 Select Standby for the options
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    Power Saver utility, see "TOSHIBA Power Saver" on page 151. Once the computer is configured, you can place it into Standby mode by either pressing the power or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Profiles" on page
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    moving your computer. For information about taking care of your computer's battery, see "Taking care of your battery" on page 114. Cleaning the computer Keep liquids, including cleaning fluid on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable
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    Getting Started 81 Caring for your computer To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the
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    until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 89 for
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    Learning the Basics 83 Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all
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    84 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character
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    Ctrl, Fn, and Alt keys Learning the Basics 85 Using the keyboard (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be
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    86 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample
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    Learning the Basics 87 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows® Explorer. If you prefer to open the program first, you have four
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    88 Learning the Basics Starting a program This example opens WordPad using Windows® Explorer. 1 Click Start, and then All Programs. 2 Click Accessories. 3 Click Windows Explorer. 4 Click My Computer to expand the window. 5 In the left part of the window, click the line that ends in "(C:)." 6 In
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    search for it by clicking Start, then Search, and then following the onscreen instructions. Saving your work Before you turn off the computer, save your work when you are using the Standby command, in case the main battery discharges before you return to work. Saving documents is quick and easy
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    1 In your Windows®-based application, click File, and then Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document
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    up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than printer as described in "Setting up a printer" on page 70. HINT: You only need to set up the printer the first time you connect it. If you use more than one
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    92 Learning the Basics Backing up your work To print a file: 1 If your printer is not on, turn it on now. 2 In your Windows® application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of
  • Toshiba Tecra A9-S9020X | User Guide - Page 93
    Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer.
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    or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press the
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    Learning the Basics 95 Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for optical discs" on page 99. 6 Place
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    on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to
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    the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 For more information regarding supported optical media formats please refer to your computer's detailed specifications at
  • Toshiba Tecra A9-S9020X | User Guide - Page 98
    on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch).
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    Learning the Basics 99 Toshiba's online resources Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc,
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    Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features
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    or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet
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    and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre
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    and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce
  • Toshiba Tecra A9-S9020X | User Guide - Page 104
    not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working. To recharge the RTC
  • Toshiba Tecra A9-S9020X | User Guide - Page 105
    AC adaptor. NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See "Changing the main battery" on page 110 for information
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    flashes amber, it indicates that the system is suspended (using the Windows® operating system Standby command). Power button System Indicator Lights Bridge Media Adapter slot light AC power light On/off light Wireless indicator light Battery light Hard disk drive light (Sample Illustration
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    monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its calculations. 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. 2 Click the TOSHIBA Power Saver icon. The Power Saver Properties window
  • Toshiba Tecra A9-S9020X | User Guide - Page 108
    settings: 1 Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. 2 Click the Setup Action tab. 3 Configure the Alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number
  • Toshiba Tecra A9-S9020X | User Guide - Page 109
    Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window function. You may choose a power-saving management strategy to best suit your computing needs. If you are running on batteries and the programs that you
  • Toshiba Tecra A9-S9020X | User Guide - Page 110
    . The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, see "Power Profiles" on page 109. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main
  • Toshiba Tecra A9-S9020X | User Guide - Page 111
    or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 76. 3 Unplug
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    is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible
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    lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables
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    is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all
  • Toshiba Tecra A9-S9020X | User Guide - Page 115
    is being charged. If the DC-IN or AC power-light indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not
  • Toshiba Tecra A9-S9020X | User Guide - Page 116
    possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of nonconforming battery packs could generate smoke or cause fire or rupture
  • Toshiba Tecra A9-S9020X | User Guide - Page 117
    CR coin cell batteries, applicable to California manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to pass your notebook
  • Toshiba Tecra A9-S9020X | User Guide - Page 118
    chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The
  • Toshiba Tecra A9-S9020X | User Guide - Page 119
    Exploring Your Computer's Features Exploring the desktop 119 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar System tray (Sample Image) Windows®
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    , position the cursor over the icon for a few moments and a short description of the task appears. Typical tasks in the System tray are Current time, Power usage mode, Mouse properties, and speaker volume. To activate a specific task, double-click the appropriate System tray icon.
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    Internet, or use an online service, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 196. Connecting your computer to a network
  • Toshiba Tecra A9-S9020X | User Guide - Page 122
    help when connecting to their Wi-Fi® network. ❖ While you are at home or traveling, you need a dial-up connection. Ask your network administrator for the telephone number of the network. Setting up For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories
  • Toshiba Tecra A9-S9020X | User Guide - Page 123
    Your Computer's Features Setting up for communications 123 Before you can communicate using the modem, you need to connect it to a telephone line. Your computer's built-in modem port provides an RJ-11 you are ready to send a fax or use the modem to connect to an online service or the Internet.
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    a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and downloading files from the Internet The Internet
  • Toshiba Tecra A9-S9020X | User Guide - Page 125
    's Features An overview of using the Internet 125 Connecting to the Internet To connect to the Internet, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ Wi-Fi
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    many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an account can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where
  • Toshiba Tecra A9-S9020X | User Guide - Page 127
    Exploring Your Computer's Features Exploring audio features 127 Exploring audio features You can use your computer to record sounds using an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers. Recording sounds You
  • Toshiba Tecra A9-S9020X | User Guide - Page 128
    : When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I
  • Toshiba Tecra A9-S9020X | User Guide - Page 129
    supports hot swapping, which allows you to replace one PC Card with another while the computer is on. Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need sure that no applications or system services are using the card. 1 Prepare
  • Toshiba Tecra A9-S9020X | User Guide - Page 130
    , such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer. To set up your to the documentation that came with the card or refer to your operating system manual or online Help. Smart Card Reader (Available on certain models) Your computer includes
  • Toshiba Tecra A9-S9020X | User Guide - Page 131
    slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. To the Windows® operating system. Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the
  • Toshiba Tecra A9-S9020X | User Guide - Page 132
    The i.LINK® port on the front of the computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that transfer high levels of data in real-time
  • Toshiba Tecra A9-S9020X | User Guide - Page 133
    your computer's expansion port. In order to achieve a proper connection, the Toshiba Express Port Replicator must be properly aligned with your computer. To properly connect the Toshiba Express Port Replicator to your computer, see the Toshiba Express Port Replicator User's Guide or visit pcsupport
  • Toshiba Tecra A9-S9020X | User Guide - Page 134
    meet your individual needs. Together, these TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA
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    do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop. ❖ Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect
  • Toshiba Tecra A9-S9020X | User Guide - Page 136
    136 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Start Bluetooth® ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab
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    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 137 (Sample Image) TOSHIBA Assist window - Secure tab
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    138 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Toshiba Tecra A9-S9020X | User Guide - Page 139
    The features available in this category are: ❖ Hotkey assignment using Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Mobile Extension ❖ TOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer
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    applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer icon on the Windows® desktop. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample Image
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    A supervisor password-Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup. This is useful if more than one person uses the computer. A single user password supports the instant and power-on password functions. When setting up passwords, keep the following in
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    or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor
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    to you, your organization or others as a result of the inability to access the computer. To register a password for the power-on password functions: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab.
  • Toshiba Tecra A9-S9020X | User Guide - Page 144
    password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the
  • Toshiba Tecra A9-S9020X | User Guide - Page 145
    Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab
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    hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection utility: 1 Click Start, All Programs, Toshiba, Utilities, and then HDD Protection, or click the HDD Protection icon in the Protect & Fix
  • Toshiba Tecra A9-S9020X | User Guide - Page 147
    is not associated with a hot key or a keyboard overlay. Starting Fn-esse® Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of TOSHIBA Assist. The Fn-esse keyboard appears. (Sample Image) Fn-esse screen The keys are color-coded
  • Toshiba Tecra A9-S9020X | User Guide - Page 148
    a key to open a program or document: ❖ Using drag-and-drop ❖ Using the keyboard or pointing device The method most often used is drag-and-drop. TOSHIBA SD™ Memory Card Format Utility This utility is used to format SD™ cards used with the Bridge Media Adapter slot. To format an SD memory
  • Toshiba Tecra A9-S9020X | User Guide - Page 149
    sure to back up your data to external media before performing this procedure as data on the drive may be lost. 3 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Boot Utility. The TOSHIBA SD Memory Boot Utility screen appears. (Sample Image
  • Toshiba Tecra A9-S9020X | User Guide - Page 150
    SD card with the Read from an image file option, you need a third-party application. Booting from a bootable SD card To boot from a bootable SD card: 1 Create a bootable SD card (see "TOSHIBA SD™ Memory Boot Utility" on page 149 for instructions). 2 Verify that no floppy disk is installed in the
  • Toshiba Tecra A9-S9020X | User Guide - Page 151
    Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode. The profiles shown in the Profile panel consist
  • Toshiba Tecra A9-S9020X | User Guide - Page 152
    152 Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ AC Optimize ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles. If you need a custom
  • Toshiba Tecra A9-S9020X | User Guide - Page 153
    utility: 1 Click Start, Control Panel, Printers and other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons
  • Toshiba Tecra A9-S9020X | User Guide - Page 154
    Windows® operating system. To access it: ❖ Click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen has the following tabs: ❖ General
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    to low when using either the battery or the AC adaptor ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing
  • Toshiba Tecra A9-S9020X | User Guide - Page 156
    TOSHIBA Hardware Setup This function can only be used for ports that support devices cannot be charged solely by supplying USB bus power (DC 5V). As for the specifications not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF.
  • Toshiba Tecra A9-S9020X | User Guide - Page 157
    setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 to the USB ports. NOTE "USB Wakeup function" will supply USB bus power (DC 5V) to all USB ports, including compatible ports, even
  • Toshiba Tecra A9-S9020X | User Guide - Page 158
    ® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility, or click the TOSHIBA Zooming Utility icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image
  • Toshiba Tecra A9-S9020X | User Guide - Page 159
    or unchecking the appropriate box. (Sample Image) TOSHIBA Mobile Extension Service tab options 4 Under the Display Change Service tab, you can set the default display configuration you wish to use when docking the system to the optional Toshiba Express Port Replicator. (Sample Image) Display
  • Toshiba Tecra A9-S9020X | User Guide - Page 160
    Assist button is located above the keyboard. To access TOSHIBA Button Controls: 1 Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist. The Toshiba Controls Properties window appears. (Sample Image) TOSHIBA Button Controls screen 2 Select the button whose function is to
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    access the utility: 1 Double-click the icon in the task tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Set Quiet Mode to make the drive run more slowly and quietly for listening to
  • Toshiba Tecra A9-S9020X | User Guide - Page 162
    can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of
  • Toshiba Tecra A9-S9020X | User Guide - Page 163
    This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is Guide 2 Follow the directions on your screen. Once the TPM files have been installed, you will need to enable the TPM feature through your system's BIOS. To enable TPM: 1 Power
  • Toshiba Tecra A9-S9020X | User Guide - Page 164
    does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of
  • Toshiba Tecra A9-S9020X | User Guide - Page 165
    improves the security of your software. If your system supports power-on security, a Power-on button is also displayed above each enrolled fingerprint. Reader busy-wait for the reader to complete its operation. ❖ Problem with operation-the reader could not read your fingerprint. Swipe your
  • Toshiba Tecra A9-S9020X | User Guide - Page 166
    ), the utility recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also for power-on authentication. Power-on Security The power-on security feature prevents unauthorized access to your computer when it is turned
  • Toshiba Tecra A9-S9020X | User Guide - Page 167
    a fingerprint in an existing passport, the corresponding user is logged on automatically without having to enter the Windows® logon password. NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable
  • Toshiba Tecra A9-S9020X | User Guide - Page 168
    by administrators and affect all users. ❖ User Settings-Opens the User Settings dialog containing user-specific options for setting up the product. ❖ Power-on Security-The memory of the fingerprint device is limited (typical capacity is 21 fingerprints). You can decide which fingerprints are present
  • Toshiba Tecra A9-S9020X | User Guide - Page 169
    Utilities Fingerprint Authentication Utility 169 ❖ Fingerprint Storage Inspector-Opens the Fingerprint Storage Inspector dialog where you can see the contents of your fingerprint storage. Help ❖ Get help information-Displays this help. The help files in other languages (depending on your
  • Toshiba Tecra A9-S9020X | User Guide - Page 170
    170 Utilities Fingerprint Authentication Utility The Biomenu contains the following menu options: ❖ Lock computer-Locks your computer. Use the reader to unlock the computer again. ❖ Registered Sites-Displays a list of your Web pages registered by Password Bank. To display and fill in a registered
  • Toshiba Tecra A9-S9020X | User Guide - Page 171
    Utilities Fingerprint Authentication Utility 171 These hints can be turned off in the Password bank tab of the User Settings dialog. Replaying registrations with multiple forms Password Bank registers forms, not pages. If a page contains several forms, each form requires a separate registration.
  • Toshiba Tecra A9-S9020X | User Guide - Page 172
    . 5 Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and then Control Center. The Protector Suite Software screen is
  • Toshiba Tecra A9-S9020X | User Guide - Page 173
    your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or sharp objects. ❖ Do not
  • Toshiba Tecra A9-S9020X | User Guide - Page 174
    not successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ Toshiba does not guarantee that this fingerprint recognition technology will be error-free. ❖ Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately
  • Toshiba Tecra A9-S9020X | User Guide - Page 175
    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
  • Toshiba Tecra A9-S9020X | User Guide - Page 176
    remaining programs one by one by selecting the program name, then End Task. To power off your computer, do one of the following: If you are not connected to The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl + C to copy the text
  • Toshiba Tecra A9-S9020X | User Guide - Page 177
    you turn on the computer 177 Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10
  • Toshiba Tecra A9-S9020X | User Guide - Page 178
    on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below. 3 Connect the AC adaptor to the computer. Leave
  • Toshiba Tecra A9-S9020X | User Guide - Page 179
    .toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
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    to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open known good configuration (your most recent settings that worked) ❖ Directory Services Restore Mode (Windows® domain controllers only) ❖ Debugging Mode ❖
  • Toshiba Tecra A9-S9020X | User Guide - Page 181
    the topic for which you need help and follow the on-screen instructions. ❖ Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware
  • Toshiba Tecra A9-S9020X | User Guide - Page 182
    one of its attached devices is not working, resolving the problem can be timeconsuming and frustrating. The recommended procedure for getting need resources to accomplish a task. A device, such as a disk drive or a modem, needs a channel to the computer's Central Processing Unit (CPU). It also needs
  • Toshiba Tecra A9-S9020X | User Guide - Page 183
    page 183. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the
  • Toshiba Tecra A9-S9020X | User Guide - Page 184
    basic information about the device. ❖ The Resource tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources.
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    Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows® online Help. Memory problems , following the instructions in "Removing a memory module" on page 55. 4 Reinstall the memory module, following the instructions in "Installing
  • Toshiba Tecra A9-S9020X | User Guide - Page 186
    or from the system batteries (battery, optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve
  • Toshiba Tecra A9-S9020X | User Guide - Page 187
    Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 103. Keyboard problems If, when you
  • Toshiba Tecra A9-S9020X | User Guide - Page 188
    press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its is turned on. ❖ Check that the monitor's power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the
  • Toshiba Tecra A9-S9020X | User Guide - Page 189
    ® Help. A message displays saying that there is a problem with your display settings and that the adapter type is 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, is operated on battery power, the screen will dim and you may not be
  • Toshiba Tecra A9-S9020X | User Guide - Page 190
    usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk, or one or more files appear to be missing. Make sure you are
  • Toshiba Tecra A9-S9020X | User Guide - Page 191
    configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 190). Optical drive problems You cannot
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    you are using is compatible with your optical drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with a data optical disc, refer to the software's documentation and check
  • Toshiba Tecra A9-S9020X | User Guide - Page 193
    ) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource
  • Toshiba Tecra A9-S9020X | User Guide - Page 194
    make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 183 for more information. Since all PC Cards or Standby mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Standby modes see "Hibernation mode" on
  • Toshiba Tecra A9-S9020X | User Guide - Page 195
    . Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that
  • Toshiba Tecra A9-S9020X | User Guide - Page 196
    modem manual toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need
  • Toshiba Tecra A9-S9020X | User Guide - Page 197
    Service Set Identifier (SSID), or network name, is correct-i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are casesensitive. Toshiba confer with a support technician at a later problem disappears, the problem lies in the Wi-Fi® part of your
  • Toshiba Tecra A9-S9020X | User Guide - Page 198
    192.168.1.1 at the command prompt, and press Enter. ❖ If "Request Timed Out" or another error message appears in response, then the problem is probably Wi-Fi®-related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check
  • Toshiba Tecra A9-S9020X | User Guide - Page 199
    drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it " on page 184 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information
  • Toshiba Tecra A9-S9020X | User Guide - Page 200
    200 If Something Goes Wrong DVD operating problems Jumping video lines appear around the DVD-ROM video window. To to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: 1 Right-click the Desktop, select Properties. 2 Select the Settings tab. 3 Select the
  • Toshiba Tecra A9-S9020X | User Guide - Page 201
    Computing tips" on page 82 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Tecra A9-S9020X | User Guide - Page 202
    configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can using the saved Restore Point. To do this: 1 Click Start, and then Help and Support. 2 Under Pick a Task, click Undo changes to your computer with System Restore. 3
  • Toshiba Tecra A9-S9020X | User Guide - Page 203
    and store on its hard drive. Since problems with either hardware or software can make the of the optical drives built into recent Toshiba portable computer models can write to (or NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Put a
  • Toshiba Tecra A9-S9020X | User Guide - Page 204
    ❖ E-mail files and settings-for Outlook®, Outlook® Express, or other e-mail applications. Visit the vendors' Web sites (www.microsoft.com, for example) for detailed instructions. ❖ Newsgroup files and settings-for Outlook® Express or other newsgroup readers. Visit the vendors' Web sites for detailed
  • Toshiba Tecra A9-S9020X | User Guide - Page 205
    required to hold them. The Windows® operating system also includes a Backup utility, though it does not directly support writing to CDs. For more information, click Start, Help and Support, or start the Backup utility by clicking Start, All Programs, Accessories, System Tools, Backup. General tips
  • Toshiba Tecra A9-S9020X | User Guide - Page 206
    factory Restore/Reconfiguration CD(s) on hand in case you need any files from them. ❖ Do not guess- . Always carefully follow the installation instructions that accompany the hardware or software much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back
  • Toshiba Tecra A9-S9020X | User Guide - Page 207
    before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their
  • Toshiba Tecra A9-S9020X | User Guide - Page 208
    you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and
  • Toshiba Tecra A9-S9020X | User Guide - Page 209
    92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the
  • Toshiba Tecra A9-S9020X | User Guide - Page 210
    A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL
  • Toshiba Tecra A9-S9020X | User Guide - Page 211
    Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute Fn + This hot key enables/disables volume mute on your computer. When
  • Toshiba Tecra A9-S9020X | User Guide - Page 212
    security when the battery is not fully charged When the battery is not fully charged (even if the computer is operating on AC power) your display a screen saver, go to Windows® online Help for instructions: 1 Click Start, and then Help and Support. 2 In the Search field, type password screen saver.
  • Toshiba Tecra A9-S9020X | User Guide - Page 213
    profile Fn + This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see "TOSHIBA Power Saver" on page 151. Standby mode Fn
  • Toshiba Tecra A9-S9020X | User Guide - Page 214
    214 Hot Keys Hibernation mode Hibernation mode Fn + This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box. (
  • Toshiba Tecra A9-S9020X | User Guide - Page 215
    215 Hot Keys Display modes Display modes Fn + This hot key cycles through the power-on display options. The display modes are: NOTE Some modes are only available with the appropriate device attached and turned on. ❖ LCD-Internal display only ❖
  • Toshiba Tecra A9-S9020X | User Guide - Page 216
    Dual Pointing Device" on page 65. (Sample Image) Disable and enable Toshiba Dual Pointing Device windows Zooming applications in/out Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. For more information, see "TOSHIBA Zooming Utility" on page 158. Fn + This hot key turns the
  • Toshiba Tecra A9-S9020X | User Guide - Page 217
    Hot Keys Keyboard hot keys 217 Keyboard hot keys Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key switches screen resolution. [Space bar]
  • Toshiba Tecra A9-S9020X | User Guide - Page 218
    Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS
  • Toshiba Tecra A9-S9020X | User Guide - Page 219
    Appendix C Using ConfigFree® with your Toshiba Computer NOTE All references to Bluetooth® in this appendix are Connectivity Doctor utility is used to analyze network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" on page 222.
  • Toshiba Tecra A9-S9020X | User Guide - Page 220
    , Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon on the Taskbar. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon the desired utility. on the Taskbar, and then click
  • Toshiba Tecra A9-S9020X | User Guide - Page 221
    Using ConfigFree® with your Toshiba Computer Getting Started 221 When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon
  • Toshiba Tecra A9-S9020X | User Guide - Page 222
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities (Sample Image) ConfigFree Launcher coming back into view ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you
  • Toshiba Tecra A9-S9020X | User Guide - Page 223
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 223 ❖ Status of wireless communication switch Privacy (WEP) key settings. (Sample Image) Viewing device information If a problem or potential problem is detected, in most cases, a screen automatically displays showing you the
  • Toshiba Tecra A9-S9020X | User Guide - Page 224
    ConfigFree® with your Toshiba Computer ConfigFree® Utilities A triangle containing an exclamation point also appears on the Connectivity Doctor screen, and an orange frame describes the relevant location. You can also view the possible cause and solution for the problem by clicking the exclamation
  • Toshiba Tecra A9-S9020X | User Guide - Page 225
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 225 2 Click Search for Wireless Devices. . NOTE The wireless device shown near the center of the map is not necessarily near your notebook computer. If a wireless device located a distance away also has a strong signal, it appears
  • Toshiba Tecra A9-S9020X | User Guide - Page 226
    226 Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities Creating a new wireless connection NOTE This feature is only supported on systems running Windows® XP SP2. To add a new wireless connection to an Access Point: 1 Open the Search for Wireless Devices option from ConfigFree®
  • Toshiba Tecra A9-S9020X | User Guide - Page 227
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 227 3 Enter the SSID/WEP information and connect to the device. NOTE After the Access Point is set up and added to
  • Toshiba Tecra A9-S9020X | User Guide - Page 228
    228 Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities ❖ Drag and drop the file directly onto the icon for that Bluetooth® device. (Sample Image) Dragging the file to the Bluetooth® device
  • Toshiba Tecra A9-S9020X | User Guide - Page 229
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 3 Click Send. 229 NOTE During a file enable or disable settings of wired and wireless network devices, infrared devices, and set the power status of Bluetooth® antennas ❖ TCP/IP settings-includes DHCP, IP address, subnet mask,
  • Toshiba Tecra A9-S9020X | User Guide - Page 230
    230 Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities To create a profile: 1 Click the icon in the system tray. 2 Move the pointer to Profile. 3 Click Add. The Add Profile screen appears. 4
  • Toshiba Tecra A9-S9020X | User Guide - Page 231
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 231 (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking
  • Toshiba Tecra A9-S9020X | User Guide - Page 232
    232 Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities ❖ Bluetooth® PAN/LAP ❖ Cross cable (Ethernet or Gbit Ethernet) To host a ConfigFree SUMMIT, click the SUMMIT icon on the ConfigFree Launcher, select
  • Toshiba Tecra A9-S9020X | User Guide - Page 233
    Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities 233 NOTE Only the SUMMIT Host (the initiator) can share files with multiple users by this method. SUMMIT users can share a file
  • Toshiba Tecra A9-S9020X | User Guide - Page 234
    234 Using ConfigFree® with your Toshiba Computer ConfigFree® Utilities NOTE Participating users must be connected by LAN, wireless LAN, or Bluetooth® (PAN). Firewall always be available. To find out how to use Quick Connect to launch ConfigFree Summit, see "Direct Link Toshiba Device" on page 236.
  • Toshiba Tecra A9-S9020X | User Guide - Page 235
    LAN Configuration is set to Ad Hoc. If you are connected to an access point, the connection is broken and re-established later. To review the current Toshiba Wireless Projector settings and change them if necessary: 1 Click the icon in the system tray. 2 Use the pointing device to select the
  • Toshiba Tecra A9-S9020X | User Guide - Page 236
    profile from the ConfigFree tray menu or when you disable a wireless device. ❖ If you close ConfigFree. Direct Link Toshiba Device When Access Point is not available, use the Direct Link Toshiba Device feature to connect your computer in Ad Hoc (peer-to-peer) mode and use the Summit feature. To use
  • Toshiba Tecra A9-S9020X | User Guide - Page 237
    and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on. This feature is particularly useful if you want your computer
  • Toshiba Tecra A9-S9020X | User Guide - Page 238
    Toshiba Computer Semi-Automatic Switch Feature Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer connects to a Service also set the option for having the switch be automatic without the need for a notification. NOTE Several profiles can be defined for a single
  • Toshiba Tecra A9-S9020X | User Guide - Page 239
    NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW
  • Toshiba Tecra A9-S9020X | User Guide - Page 240
    disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large
  • Toshiba Tecra A9-S9020X | User Guide - Page 241
    The following terms may appear in this user's guide. A active-matrix display - A liquid cell. This type of display works well with notebook computers because of its shallow depth and high- alternating current (AC) - The type of power usually supplied to residential and commercial wall outlets. AC
  • Toshiba Tecra A9-S9020X | User Guide - Page 242
    the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the computer. bits per second (bps
  • Toshiba Tecra A9-S9020X | User Guide - Page 243
    (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position on the
  • Toshiba Tecra A9-S9020X | User Guide - Page 244
    by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries. DC flows in one direction. Compare alternating current (AC). direct memory access (DMA) - A dedicated channel, bypassing the CPU, that
  • Toshiba Tecra A9-S9020X | User Guide - Page 245
    or .exe extension. expansion device - A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension - See file extension. external device - See device.
  • Toshiba Tecra A9-S9020X | User Guide - Page 246
    246 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a disk that keeps track of the location of files stored on the disk
  • Toshiba Tecra A9-S9020X | User Guide - Page 247
    of many Toshiba notebook computers that key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A
  • Toshiba Tecra A9-S9020X | User Guide - Page 248
    248 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter
  • Toshiba Tecra A9-S9020X | User Guide - Page 249
    249 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a
  • Toshiba Tecra A9-S9020X | User Guide - Page 250
    you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also
  • Toshiba Tecra A9-S9020X | User Guide - Page 251
    the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when again. system disk - A diskette that contains the operating system files needed to start the computer. Any diskette can be formatted as a system disk
  • Toshiba Tecra A9-S9020X | User Guide - Page 252
    serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web.
  • Toshiba Tecra A9-S9020X | User Guide - Page 253
    battery alarms 108 changing 110 charge indicator light 46, 105 charge not lasting 186 charging 44, 46 conserving power 108 disposal 116 low charge 107 monitoring power 46, 105 not charging 186 power profile 213 power profile hot key 110 real-time clock (RTC) 102 removing 111 BIOS Setup see TOSHIBA
  • Toshiba Tecra A9-S9020X | User Guide - Page 254
    drives 177 running on battery power 101 setting up 42, 50 warning resume failure message drive corrupted/damaged data files 191 missing files/trouble accessing a disk 190 running slow 190 diskette 181 general hardware problem 181 non-system disk or disk error 178, 191 problem with display settings
  • Toshiba Tecra A9-S9020X | User Guide - Page 255
    181 resolving 183 headphones using 128 Help and Support Windows® operating system 181 Hibernation mode 72 configuring password security 211 power profile 213 Standby mode 213 volume mute 211 zooming 216 hot key power profile 110 http 124 Service Providers 124 IRQ (Interrupt Request) 182 ISPs 124 J
  • Toshiba Tecra A9-S9020X | User Guide - Page 256
    keys 85 hot keys 217 not working 177 overlay keys 86 troubleshooting 187 using 84 Windows® special keys 85 keyboard, external 68 keyboard, full-size 84 L lock computer, using 80 M main battery removing 111 memory adding 49 problem solving 185 removing memory module slot cover 51 memory module
  • Toshiba Tecra A9-S9020X | User Guide - Page 257
    69 problem solving 195 printing a file 92 problem solving AC power 186 accessing disk drives 177 battery charge does not last 186 battery not 181 Internet connection is slow 180 keyboard not responding 177 missing files/trouble accessing a disk 190 modem not receiving or transmitting 196 no sound
  • Toshiba Tecra A9-S9020X | User Guide - Page 258
    Dual Pointing Device 65 TOSHIBA Hardware Setup 154 Toshiba online resources 99 traveling tips 117 troubleshooting DVD player general problems 199 external keyboard 187 keyboard 187 keypad overlay 187 optical drive 191 turning on the computer 48 turning on the power 48 U user password, disabling
  • Toshiba Tecra A9-S9020X | User Guide - Page 259
    134 utilities Power Saver 151 V video projector adjusting display 68 W warranty limited warranty 38 Web 124 Web sites 208 Wi-Fi® wireless networking 121 Windows Media® Player 96 Windows Media® Player icon 119 Windows® Explorer 87 Windows® operating system Help and Support 181 problem solving 179
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GMAD00158011
01/08
If you need assistance:
Toshiba’s Support Web site
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 175
in this guide.
Tecra
®
A9 Series
User’s Guide