Toshiba Tecra M10 PTMB3C-0L406F Users Manual Canada; English
Toshiba Tecra M10 PTMB3C-0L406F Manual
View all Toshiba Tecra M10 PTMB3C-0L406F manuals
Add to My Manuals
Save this manual to your list of manuals |
Toshiba Tecra M10 PTMB3C-0L406F manual content summary:
- Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 1
User's Manual TECRA A10 TECRA S10 TECRA M10 Satellite Pro S300 computers.toshiba-europe.com - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 2
4-3 Web Camera 4-11 Using the TOSHIBA Face Recognition 4-12 Using optical disc drives 4-15 Writing CDs on DVD-ROM & CD-R/RW drives 4-19 ii User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 3
6-13 Chapter 7 HW Setup Accessing HW Setup 7-1 HW Setup window 7-1 Chapter 8 Troubleshooting Problem solving process 8-1 Hardware and system checklist 8-3 TOSHIBA support 8-28 Appendix A Specifications Environmental Requirements A-1 Appendix B Display Controller and Video mode Display - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 4
G-2 If a TOSHIBA PC Health Monitor message is displayed G-2 Cleaning the cooling module G-3 Appendix H Legal Footnotes Appendix I If your computer is stolen Glossary Index iv User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 5
to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA TECRA A10/S10/M10/Satellite Pro S300 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 6
trademarks and registered trademarks not listed above may be used in this manual. EU Declaration of Conformity This product is carrying the CE-Mark / cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: ■ Only CE marked options should - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 7
on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is User's Manual vii - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 8
office or the shop where you purchased the product. This symbol may not stick depending on the country and region where you purchased. viii User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 9
regarding the ENERGY STAR Program. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR Program. User's Manual ix - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 10
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 11
the vicinity of the leak. ■ Use only the power cord indicated in this manual. ■ Replace only with the same or equivalent type battery recommended by the manufacturer. ■ Dispose of used batteries according to the manufacturer's instructions. Use only the battery pack that came with the computer or an - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 12
basic operations and care, using optional devices and troubleshooting. If you are a new user of computers Chapter 1, Getting Started for step-by-step instructions on setting up your computer. If you to learn how this manual is organized, then become acquainted with this manual by browsing through its - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 13
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 14
® Windows Vista®. " button in HDD or Hard disk drive Some models are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. xiv User - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 15
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation ■ Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 16
Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 17
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 18
TECRA A10/S10/M10/SatellitePro S300 xviii User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 19
Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 20
* Indicates software that is preinstalled with some models Documentation ■ TECRA A10/S10/M10/Satellite Pro S300 User´s Manual ■ TECRA A10/S10/M10/Satellite Pro S300 Quickstart ■ Instruction Manual for Safety and Comfort ■ Warranty information If any of the items are missing or damaged, contact your - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 21
/SatellitePro S300 Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 22
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 23
the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User's Manual 1-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 24
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). 1-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 25
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to activity has stopped before removing the CD/DVD or floppy diskette. User's Manual 1-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 26
pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost. 1-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 27
. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). User's Manual 1-9 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 28
contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. feature. ■ Allows the use of the panel power off feature. 1-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 29
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 1-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 30
or restore the system. You can see the more information about Startup Repair in Windows Help and Support content. The System Recovery Options can also be run manually to repair problems. 1. Turn off the computer. 2. While holding the F8 key, turn the computer on again. 3. The Advanced Boot - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 31
with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and allow it to Windows Vista® desktop, or select the application from Start Menu. User's Manual 1-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 32
copy, and then click the Create button. 7. Follow the on-screen instructions. Your Recovery Discs will be created. Restoring the pre-installed software from , delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 33
process please log on as an enabled user with sufficent rights. 6. Click TOSHIBA HDD Recovery on the System Recovery Options screen. 7. Follow the on-screen instructions on the TOSHIBA HDD Recovery dialog. The computer will be restored to its factory state. User - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 34
TECRA A10/S10/M10/SatellitePro S300 1-16 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 35
These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section. User's Manual 2-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 36
an external modem, serial mouse or serial printer. Some models are equipped with a serial port. The cooling vents help keep the processor from overheating. 2-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 37
affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. ■ Always turn off wireless Refer to the Optional devices section in Chapter 3, Hardware, Utilities and Options. User's Manual 2-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 38
, out of the Smart Card slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. 2-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 39
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 2-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 40
The back of the computer LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and - using the wrong AC adaptor can cause damage to the computer. 2-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 41
object can damage the computer's circuitry. ■ Do not use the computer's External monitor port, when connecting the TOSHIBA Express Port Replicator to the computer. User's Manual 2-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 42
pack please refer to Chapter 6, Power and Power-Up Modes. Battery lock Slide the battery lock to release the battery pack ready for removal. 2-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 43
Video mode section in Appendix B. The Web Camera LED glows when the Web Camera is operating. Some models are equipped with a Web Camera LED. User's Manual 2-9 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 44
cursor control overlay keys, and and Keys. The keyboard is compatible with the IBM® enhanced keyboard. Refer to Chapter 5, The Keyboard, for details. 2-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 45
switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. User's Manual 2-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 46
/Optical Disc Drive indicator glows green whenever the computer is accessing the built-in hard disk drive, optical disc drive or eSATA device. 2-12 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 47
enter numbers. CAPS LOCK indicator Figure 2-8 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. User's Manual 2-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 48
East Southeast Asia, East Asia Australia, New Zealand, Pacific Islands, Central America, South America, Caribbean Russia, Indian Subcontinent, Africa, North Korea, Mongolia China 2-14 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 49
than once. Formats The drives support the following formats. DVD-ROM drive The drive supports the formats CD-ROM, DVD- CD-R/RW drive The drive supports the formats in addition to the DVD-ROM drive, and CD Super Multi drive Double Layer The drive supports the formats in addition to the DVD - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 50
-RAM write 5 speed (maximum) CD read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 24 speed (maximum, Ultra-speed media) 2-16 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 51
or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. User's Manual 2-17 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 52
TECRA A10/S10/M10/SatellitePro S300 2-18 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 53
. ■ Intel® Core™ 2 Duo Processor, which incorporates a 6MB level2 cache memory and also supports Enhanced Intel SpeedStep® Technology. Some models in this series use Intel® Centrino® 2 processor technology refer to the Legal Footnotes section in Appendix H or Click the *2 above. User's Manual 3-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 54
the Legal Footnotes section in Appendix H or click the *3 above. Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack. 3-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 55
■ SSD ■ 64GB ■ 128GB Please note that part of the hard disk or solid state drive's overall capacity is reserved as administration space. ■ In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. ■ SSD is a large-capacity storage media which uses Solid - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 56
2GB DVD-RAM media cannot be read from or written to. Display The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort Controller and Video mode section in Appendix B for more information. 3-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 57
The integrated sound system provides support for the computer's internal data and fax communication. It supports V.90 (V.92). The speed line. Both V.90 and V.92 are supported only in the USA, Canada, UK, integrated modem. The computer has built-in support for Ethernet LAN (10 megabits per second, - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 58
. Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. 3-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 59
that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options. User's Manual 3-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 60
Sleep and Charge Utility. For more information, please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4, Operating Basics. 3-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 61
up messages. It also tracks the usage of the computer and related devices, logging the service relevant information on the computer's hard disk drive. Refer to Appendix G, TOSHIBA PC Health the Windows Desktop, or the zoom factor associated with specific supported applications. User's Manual 3-9 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 62
to the way you work with the computer and the peripherals you use. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility the FN key will remain active until another key is pressed. 3-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 63
that come with the computer and details how to start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file. * Indicates software that is preinstalled with some models Fingerprint Utility This product has a fingerprint utility - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 64
a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks. To access this utility, click - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 65
right pane in the start menu. ■ TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. User's Manual 3-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 66
Sleep and Charge function. Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery's to set up and use this utility, please refer to the Infineon TPM Installation Guide. To enable TPM through the BIOS setup: 1. Turn on the computer while Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 67
by TOSHIBA or another vendor, can be installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards. For reference, CardBus supports the newer standard of 32-bit PC Cards and provides superior performance for it to cool. You could get burned removing a hot PC Card. User's Manual 3-15 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 68
the eject button again. 4. Press the extended PC Card eject button in order to eject the PC Card partially out of the computer. 3-16 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 69
recommended that you read it before operating the computer. Some models are equipped with a Smart Card slot. ■ Your computer supports ISO7816-3 asynchronous cards (support protocols are T=0 and T=1) with a working voltage of 5V. ■ The computer is equipped with either a PC Card slot or a Smart - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 70
from the Smart Card slot before moving the computer. ■ Remove the Smart Card after use. Failure to follow these instructions may result in damage to the computer and/or damage to the Smart Card. Smart Card Figure 3-3 Inserting a in Windows in order to ensure that it is correct. 3-18 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 71
slot or you may not be able to remove it. Data may be lost or damaged if you use any memory media other than those supported. User's Manual 3-19 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 72
it is not possible to guarantee that all memory media will operate properly. ■ The slot does not support Magic Gate functions. Secure Digital (SD) Card microSD card adaptor and microSD card Memory Stick xD The SD memory card logo is ( ). ■ The SDHC memory card logo is ( ). 3-20 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 73
the card into the slot. ■ Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. User's Manual 3-21 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 74
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The following memory media have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 75
copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open /microSD Card while leaving the adaptor in the Bridge Media slot. User's Manual 3-23 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 76
module(s). Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads. 3-24 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 77
into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. Notch Slot B Slot A User's Manual Figure 3-9 Seating the memory module 3-25 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 78
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. ■ The slot A is reserved for the first memory module. Use the slot B for expanded memory. , Start -> Control Panel -> System and Maintenance -> System icon. 3-26 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 79
touch any of them. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Latches Figure 3-11 Removing the memory module 9. Seat the memory module cover in place and secure it with one screw. User - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 80
display setting. Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. 3-28 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 81
ten seconds for it to be recognized by the computer. Do not attempt to disconnect and reconnect the drive before this period has elapsed. User's Manual 3-29 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 82
can damage the connecting pins. eSATA cable eSATA/USB combo port Figure 3-15 Connecting an eSATA cable to the eSATA/USB combo port 3-30 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 83
data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise. Data can be destroyed. User's Manual 3-31 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 84
LINK devices. ■ Not all i.LINK devices have been tested. Therefore, compatibility with all i.LINK devices cannot be guaranteed. ■ Some devices might not support sleep or automatic off functions. ■ Do not connect or disconnect an i.LINK device while it is using an application or when the computer is - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 85
tighten the screws on the left and right hand side. Serial connector Serial port Figure 3-17 Connecting the serial connector to the serial port User's Manual 3-33 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 86
Replicator's Slide Adjuster to SLIDE position #3 or #5 when connecting this computer to the TOSHIBA Express Port Replicator. Refer to the TOSHIBA Express Port Replicator User's Manual for more details on connection methods. 3-34 User - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 87
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect secure it in place. Security lock slot Figure 3-18 Security lock User's Manual 3-35 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 88
on the computer in addition to a digital visual interface (DVI) port, External monitor port, four Universal Serial Bus ports (USB 2.0) and a LAN jack. 3-36 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 89
(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. User's Manual 4-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 90
on the peg and press it into place. The peg is square, so be careful to align the cap's square hole with the peg. 4-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 91
on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Sensor Sensor Figure 4-3 Swipe the finger User's Manual 4-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 92
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. ■ Do not on finger 4-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 93
. ■ Click the Fingerprint Application icon in the Taskbar. 2. The Verify screen will be displayed, enter the Windows logon password and click the Next button. User's Manual 4-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 94
Manager. 2. The Verify screen will be displayed, so either swipe your registered finger or enter the Windows logon password and click the Next button. 4-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 95
To delete all registered fingerprints 1. Click Delete All Fingerprints. 2. Follow the on-screen instructions to deleted the registered fingerprints. ■ To delete individual fingerprints 1. Click the fingerprint mark of the use of this fingerprint recognition software or utility. User's Manual 4-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 96
authentication process fails you will need to log into Windows using the appropriate username and password. In addition, you should use this manual login process if fingerprint authentication fails for three consecutive tries - a warning message will be displayed when authentication is not normal or - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 97
. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, click Start -> All Programs -> TrueSuite Access Manager -> Fingerprint Application with Admin - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 98
. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, click Start -> All Programs -> TrueSuite Access Manager -> Fingerprint Application with Admin - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 99
] to more than "800x600" will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording. User's Manual 4-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 100
SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. 4-12 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 101
. 5. Now take a picture while moving your neck down and up. ■ Click the Back button to practice the guide once more. 6. Click the Next button to start image-capturing process. Adjust the position of your face so that the captured image of your face to be displayed on the left. User's Manual 4-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 102
, you will be returned to the Select Tiles screen. 6. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 4-14 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 103
a DVD Super Multi drive, refer also to the Writing CD/DVDs on DVD Super Multi drives section for precautions on writing to CDs/DVDs. User's Manual 4-15 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 104
/DVD at an angle when you place it in the disc tray. After seating the CD/DVD, however, make sure it lies flat. 4-16 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 105
the disc tray pops open slightly, wait a moment to make sure the CD/DVD has stopped spinning before pulling the disc tray fully open. User's Manual 4-17 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 106
disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Eject hole Figure 4-9 Manual release with the eject hole Turn off the power before you use the eject hole. If the CD/DVD is spinning when you open the - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 107
to the Writable discs, Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer. ■ Do not turn off the power to the optical disc drive while the computer is accessing to a CD-R disc cannot be deleted either in whole or in part. User's Manual 4-19 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 108
network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed. 4-20 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 109
, do not use the computer on an unstable surface such as a stand. ■ Keep mobile phones and other wireless communication devices away from the computer. User's Manual 4-21 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 110
types of writable CD and DVD discs that can be supported by this computer. ■ Do not turn off the supported by the DVD Super Multi Drive, please read and follow all of the setup and operating instructions in or rewriting errors due to disc quality or problems with hardware devices. In view of this, - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 111
Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) User's Manual 4-23 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 112
media, some space is required for file management, so you may not be able to write to the full capacity of the disc. 4-24 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 113
other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed. User's Manual 4-25 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 114
use the "Disc Backup" function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. 4-26 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 115
2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs data written to a CD-RW, DVD-RW or DVD+RW disc. User's Manual 4-27 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 116
a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine, thinner or any similar cleaning solution. 4-28 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 117
headphones, move the Speakers slider. ■ To adjust the volume level of an application that you are using, move the slider for the corresponding application. User's Manual 4-29 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 118
Set Default Device button under the chosen device tab. Information Click the information button to view hardware information, software information, and language setting. 4-30 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 119
and regions. Using the modem in an area not specified for use may cause a system failure. Check the specified areas carefully before using it. User's Manual 4-31 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 120
Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to settings for both region code and telephony location are different. 4-32 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 121
jack Modular cable Figure 4-10 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected. User's Manual 4-33 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 122
16-bit PC Card, you might experience the following problems with the operation of the modem: ■ The modem speed communications The computer's wireless communication function supports some wireless communication devices. Only in serious injury. Follow the instruction of your medical device when Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 123
data. ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. User's Manual 4-35 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 124
some fax application software that you cannot use on this Bluetooth Stack. 2. Multi-user considerations: On Windows Vista, the use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into the same computer will not be able - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 125
Network adapters and right click the wireless device then choose enable. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, the network conditions (connected device, cable or noise and so on). User's Manual 4-37 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 126
cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. 4-38 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 127
handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. ■ Clean Manual 4-39 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 128
few simple precautions when moving it in order to help ensure trouble-free operation. ■ Before moving the computer, it is recommended to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 129
from the icon on the Taskbar or from the Control Panel. HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection. User's Manual 4-41 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 130
while the 3D Viewer is displayed. ■ Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. 4-42 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 131
whether the USB Sleep and Charge function is enabled or disabled and shows the positions of USB ports that support the USB Sleep and Charge function. It also displays the remaining battery capacity. USB Sleep and Charge , turn the power of the computer ON to charge the device. User's Manual 4-43 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 132
your bag. Starting the USB Sleep and Charge Utility To start the utility, click Start-> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. 4-44 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 133
level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 4-45 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 134
TECRA A10/S10/M10/SatellitePro S300 4-46 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 135
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 136
following keys to simulate functions similar to those of keys on the 104/105-key enhanced keyboard which are not on this computer's keyboard. 5-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 137
+ F1 enters "Lock computer mode". To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. User's Manual 5-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 138
wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad and AccuPoint function. 5-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 139
Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or key has the same function as the secondary (right) mouse button. User's Manual 5-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 140
characters by using the keys. You are able to press FN + F11 again to turn off this overlay function. Figure 5-2 The numeric keypad overlay 5-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 141
the overlay keys, type the ASCII code of the character you require. 3. Release ALT + FN - the ASCII character will appear on the display screen. User's Manual 5-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 142
TECRA A10/S10/M10/SatellitePro S300 5-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 143
) • No charge • LED: Battery green DC IN green • Quick charge • LED: Battery orange DC IN green • No charge • LED: Battery off DC IN green User's Manual 6-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 144
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. 6-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 145
supplying power to the computer. Flashing orange No light Indicates a problem with the power supply. You should initially try plugging the AC is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 146
ESC key and then the F1 key when prompted. Please refer to Chapter 8, Troubleshooting, for further information. The RTC battery does not charge while the computer is . Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 147
battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of with any other charger. Time Refer to User Information Guide about Charging time. User's Manual 6-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 148
will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. 6-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 149
a clean dry cloth before installing the battery pack. Retaining data with power off Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: ■ At least other warning to indicate a low battery condition, go to Step 4. User's Manual 6-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 150
peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock (1) into its ( ) position. 6-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 151
securely in place and the battery lock (2) is in its ( ) position. Battery pack Battery lock Figure 6-2 Securing the battery pack 3. Turn your computer over. User's Manual 6-9 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 152
key when directed. ■ To end the BIOS Setup; 1. Press End and then press the Y key to accept the changes. The computer will restart. 6-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 153
it for authentication and operating the user's computer (resulting in extraction, modification or deletion of data) when the user is not at their desk. User's Manual 6-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 154
if the computer was turned off in Shut Down Mode or Hibernation Mode. It is not needed in Sleep Mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 155
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 156
TECRA A10/S10/M10/SatellitePro S300 6-14 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 157
closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. User's Manual 7-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 158
as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected LCD + Analog RGB Selects an external monitor for simultaneous display. If the connected external monitor does not support the computer's current video mode, selecting the LCD + Analog - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 159
in HDD −> FDD the following order: 1. CD-ROM*2, 2. LAN, 3. hard disk drive, 4. floppy diskette drive*1. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy diskette drive*1. N Selects - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 160
device. 3. Use the left/right cursor keys to highlight the boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 161
TECRA A10/S10/M10/SatellitePro S300 USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device. Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function (Default). User's Manual 7-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 162
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the section in chapter 6, Retaining data with power off. Enabled Enables Wake-up on LAN (Default). Disabled - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 163
/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard USB floppy diskette drive legacy emulation. If your operating system does not support USB, you can still use a USB floppy diskette drive by setting - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 164
TECRA A10/S10/M10/SatellitePro S300 7-8 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 165
Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service Manual 8-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 166
to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes the computer them in detail to your reseller, dealer or service provider. 8-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 167
you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages. Next, you should check any error External monitor ■ i.LINK (IEEE1394) device ■ Modem ■ LAN ■ Wireless LAN ■ Bluetooth ■ Recovery Discs User's Manual 8-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 168
apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider. 8-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 169
a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing green or service provider. AC power If you have trouble turning on not power the computer, you should contact your reseller, dealer or service provider. User's Manual 8-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 170
on these indicators, together with general battery operation. Problem Procedure Battery doesn't power the computer Battery doesn't charge its operating life, you should speak to your reseller, dealer or service provider. Battery doesn't power the computer as long as expected If you 's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 171
the Y key - the BIOS setup application will end and the computer will restart. Password Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and keyboard, you should contact your reseller, dealer or service provider. User's Manual 8-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 172
further information. Problem Procedure No instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Problems above remain unresolved or other problems problem, contact your reseller, dealer or service provider. Hard disk drive Problem - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 173
you are still unable to resolve the problem, contact your reseller, dealer or service provider. DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD the Media care section in Chapter 4, for details on cleaning. User's Manual 8-9 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 174
may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM the Media care section in Chapter 4, for details on cleaning. 8-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 175
. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA Chapter 2, The Grand Tour. If you have trouble writing, make sure you are observing the following precautions: problem, contact your reseller, dealer or service provider. User's Manual 8-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 176
do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 177
Problem problem problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. PC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem If the problem persists, - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 178
Options. Problem Procedure connected. If the problem persists, then you problem, contact your reseller, dealer or service provider. Smart Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem problem persists, then you should - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 179
into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. xD picture card For further information, please refer to Chapter are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-15 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 180
MultiMediaCard that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Dual Pointing device If you are using a USB mouse, you should also refer Try moving the mouse again after waiting a short while. 8-16 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 181
TECRA A10/S10/M10/SatellitePro S300 Problem Procedure Double-tapping (Touch Pad) or doubleclicking (AccuPoint) does not work In OK button on Advanced feature setting screen. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-17 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 182
The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. 8-18 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 183
that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-19 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 184
please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4, Operating Basics. Problem Procedure I cannot use the "USB The setting of "USB Sleep and Charge function" Sleep and USB Sleep and Charge function-compatible icon ( ), use that port. 8-20 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 185
Charge function" is set to [Enabled], the "USB Wakeup function" does not work for ports that support the USB Sleep and Charge function. In that case, use a USB port, if there is one, you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-21 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 186
for further information on installing and removing memory modules. Problem Procedure If there is a memory malfunction, the Power indicator the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. An error will occur if a memory module is - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 187
properly working. For further information, please refer to "Troubleshooting in Windows" section of Windows Help and Support. In this instance you may be experiencing feedback from If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-23 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 188
and Options, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch are still unable to resolve the problem, contact your reseller, dealer or service provider. 8-24 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 189
. Modem This information is applicable to the models equipped with a built-in modem. Problem Procedure Communication software can't initialize modem Make sure the computer's internal modem settings are quickly replaced by NO error control feature is set correctly. CARRIER User's Manual 8-25 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 190
SatellitePro S300 Problem Procedure still unable to resolve the problem, contact your reseller, dealer or service provider. LAN Problem Procedure Cannot access LAN wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 191
resolve the problem, contact your reseller, dealer or service provider. Recovery Discs Problem The following use it to restore the recovery partition. Simply follow the instructions in Restoring the pre-installed software from your created Recovery support for assistance. User's Manual 8-27 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 192
problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support current information and support. Where to write If you are still unable to solve the problem and suspect that it - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 193
to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240 volts AC 50 or 60 hertz (cycles per second) 15 V DC 5.0 amperes User's Manual A-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 194
impedance 600 ohms ±30% Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis Power supply +3.3V (supplied by computer) A-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 195
any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Video mode Video mode settings are configured via the Display Properties dialog. To open the properly. Disabling Windows Aero™ may also help correct this issue. User's Manual B-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 196
TECRA A10/S10/M10/SatellitePro S300 B-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 197
Alliance. The 'Wi-Fi CERTIFIED' logo is a certification mark of the Wi-Fi Alliance. ■ Microsoft Windows Networking ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) User's Manual C-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 198
radio that may either absorb or reflect the radio signal. Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/ regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 199
use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual C-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 200
*2 5210*2 5220*2 5230*2 5240*2 5260*2 5280*2 5300*2 5320*2 5500*2 5520*2 5540*2 5560*2 5580*2 5600*2 5620*2 5640*2 5660*2 5680*2 5700*2 5745*2 5765*2 5785*2 5805*2 5825*2 C-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 201
use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual C-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 202
TECRA A10/S10/M10/SatellitePro S300 C-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 203
even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit the following TOSHIBA PC product support website. TOSHIBA PC product support website. In Europe visit http://www.toshiba-europe.com/computers - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 204
board of airplanes, or ■ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the only signifies that the Industry Canada technical specifications were met. D-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 205
, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference Code 6, obtainable from Health Canada's website www.hc-sc.gc.ca/rpb. User's Manual D-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 206
, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. D-4 User - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 207
Number: D07-0040001 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. User's Manual D-5 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 208
TECRA A10/S10/M10/SatellitePro S300 D-6 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 209
In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. User's Manual E-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 210
United Kingdom, Australia and Europe. USA United Kingdom UL approved Australia BS approved Europe AS approved Canada Approved by the appropriate agency CSA approved E-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 211
from 1 to 28 days. ■ Authentication is required if the computer's clock is significantly modified. ■ If the Supervisor Password is deleted, this function becomes disabled. User's Manual F-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 212
TECRA A10/S10/M10/SatellitePro S300 F-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 213
Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may also use this information for way. Toshiba's standard limited warranty terms and limitations apply. User's Manual G-1 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 214
performance has decreased. Please clean the cooling module according to the instructions in your PC User's Guide." message is displayed after running the "TOSHIBA Cooling Performance Diagnostic Tool Programs -> TOSHIBA -> Utilities -> TOSHIBA Cooling Performance Diagnostic Tool. G-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 215
Performance Diagnostic Tool" in step 3, it is recommended you turn off the computer and contact TOSHIBA support. Cleaning the cooling module This section explains how to clean the cooling module. If you use , it could be damaged or become clogged, leading to further problems. User's Manual G-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 216
the battery pack (refer to the Replacing the battery pack section in Chapter 6, Power and Power-Up Modes, if required). 9. Turn your computer over. G-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 217
/SatellitePro S300 Appendix H Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 218
restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in Chapter 8, Troubleshooting for more information. 64-Bit Computing 64-bit will be considerably less and will vary by model and system configuration. H-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 219
applicable, Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory will vary depending on system memory size and other factors. User's Manual H-3 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 220
wireless adapter is based on a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. Copy Protection*9 Applicable copy protection standards included in certain media may prevent or limit - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 221
follow these procedures: ■ Visit www.toshiba-europe.com on the Internet. In the product area, choose Computer Systems. ■ In the Computer Systems page, open the Support & Downloads menu and choose the Stolen Units Database option. Your entries are used to track your computer at our - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 222
A10/S10/M10/SatellitePro S300 TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr. 2 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax: I-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 223
Glossary TECRA A10/S10/M10/SatellitePro S300 The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 224
of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller. Glossary-2 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 225
function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 226
in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). Glossary-4 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 227
serial and communication ports. commands: Instructions you enter at the terminal keyboard computer program: A set of instructions written for a computer that enable that interprets and executes instructions. CRT: Cathode Ray Tube the program do not provide instructions. Also called a preset value. - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 228
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 229
and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up F12 that tell the computer to perform certain functions. User's Manual Glossary-7 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 230
from external devices such as digital video cameras. input: The data or instructions you provide to a computer, communication device or other peripheral device from computer is input for the receiving computer. instruction: Statements or commands that specify how to perform a particular task. - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 231
to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 232
Also called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode: does not alter data stored in nonvolatile memory. Glossary-10 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 233
computer and controlled by the computer's CPU. pixel: A picture element. The smallest dot that can be made on a display or printer. Also called a pel. User's Manual Glossary-11 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 234
you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 235
using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. User's Manual Glossary-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 236
) through wireless communication. Wireless WAN: Wide Area Network (WAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. Glossary-14 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 237
controller, B-1 hinges, 2-9 opening, 1-6 screen, 2-9 User's Manual TECRA A10/S10/M10/SatellitePro S300 Docking port, 2-7 Documentation list, 4-1 DVD Super Multi drive problems, 8-12 using, 4-15 writing, 4-22 DVD-ROM drive problems, 8-9 using, 4-15 DVD-ROM&CD-R/RW drive problems, 8-10 using, 4-15 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 238
, 5-2 FN Sticky key, 5-5 Function keys F1...F12, 5-2 Hot keys, 5-3 problems, 8-7 typewriter keys, 5-1 Windows special keys, 5-5 Keypad overlay, 3-7 Arrow mode, active indicator, 2-6 cable types, 4-38 connecting, 4-38 disconnecting, 4-39 jack, 2-6 Link indicator, 2-6 problems, 8-26 User's Manual - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 239
problems, 8-13 removing, 3-16 Power button location, 2-9 conditions, 6-1 Hibernation Mode, 1-10 indicators, 6-2 panel on/off, 3-7, 6-13 User's Manual , 8-4 Smart Card, 8-14 Sound system, 8-23 System start-up, 8-4 TOSHIBA support, 8-28 Touch Pad, 8-16 USB device, 8-19 USB floppy diskette drive, 8-13 - Toshiba Tecra M10 PTMB3C-0L406F | Users Manual Canada; English - Page 240
problems, 8-23 W Web Camera, 2-10, 3-5, 4-11 Windows Mobility Center, 3-13 Wireless communication, 4-34 indicator, 2-13, 4-37 Wireless communication switch, 2-3, 4-37 Wireless LAN, 3-6, 4-35 problems, 8-26 X xD picture card, 3-20 inserting, 3-22 problems, 8-15 removing, 3-23 Index-4 User's Manual
computers.toshiba-europe.com
User’s Manual
TECRA A10
TECRA S10
TECRA M10
Satellite Pro S300