Toshiba Tecra R940 PT439C User Manual

Toshiba Tecra R940 PT439C Manual

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  • Toshiba Tecra R940 PT439C | User Manual - Page 1
    User's Manual TECRA R950/R940 PORTÉGÉ R930 Satellite Pro R950/R940 Satellite R950/R945/R940/R930 Series
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    Serial ATA) device 3-49 TOSHIBA Hi-Speed Port Replicator II 3-50 Security lock 3-51 Optional TOSHIBA Accessories 3-52 Sound System 3-52 Video mode 3-54 User's Manual ii
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    5-9 Panel power on/off 5-10 System automatic Sleep/Hibernation 5-10 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-18 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii
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    and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this
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    and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
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    these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented User's Manual vi
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    system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented with explosive atmospheres is not permitted. VCCI Class B Information User's Manual vii
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    Interference-Causng Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. User's Manual viii
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    , please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual ix
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    the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. User's Manual x
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    a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. Use of controls, adjustments or the performance of procedures other than those
  • Toshiba Tecra R940 PT439C | User Manual - Page 12
    as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try
  • Toshiba Tecra R940 PT439C | User Manual - Page 13
    . It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance
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    Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you
  • Toshiba Tecra R940 PT439C | User Manual - Page 15
    or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned
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    has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use
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    ) Battery pack (Is preinstalled in some computers) Spare AccuPoint (pointing device) cap (Is included with some models) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following
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    Protection TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Fingerprint Utility User's Manual (this manual) You section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of
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    pin conversion plug. When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and
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    or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin
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    use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 1-5
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    power (R950) 1 Figure 1-6 Turning on the power (R940) 1 Figure 1-7 Turning on the power (R930) 1 1. Power button Product appearance depends on the model you purchased. User's Manual 1-6
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    7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read power again, you can continue working right where you left off. User's Manual 1-7
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    shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. User's Manual 1-8
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    Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive
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    take a moment to save the current data in memory to the hard disk drive. During this time, the Hard Disk Drive indicator will glow. User's Manual 1-10
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    . Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-11
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    section in Appendix C. Please handle your computer carefully to avoid scratching or damaging the surface. Short Name is defined as shown below in this manual. LCD Model name 39.6cm TECRA R950/Satellite Pro R950/Satellite R950 (15.6") 35.6cm TECRA R940/Satellite Pro R940/Satellite R940/ (14
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    drive or eSATA device. Memory media slot indicator The Memory media slot indicator blinks green when the computer is accessing the memory media slot. User's Manual 2-2
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    of purchase - using the wrong AC adaptor can cause damage to the computer. Cooling vents The cooling vents help the processor to avoid overheating. User's Manual 2-3
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    3, Operating Basics for more information. ExpressCard slot This slot allows you to install a single ExpressCard/34 device. Some models are equipped with a ExpressCard slot. User's Manual 2-4
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    Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the right side of the computer. User's Manual 2-5
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    from or written to. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) can cause damage and fire, possibly resulting in serious injury. User's Manual 2-6
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    ) 1 3 2 5 4 1. Battery lock 2. Battery release latch 3. Docking port* 4. Memory module slot 5. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. User's Manual 2-7
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    the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-8
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    to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-9
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    battery condition, generated by the system. Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in Windows® 7. User's Manual 2-10
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    computer's power on or off. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-11
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    power adaptor. However, if the output voltage from the adaptor is abnormal, or if the computer's power supply malfunctions, this indicator will flash orange. User's Manual 2-12
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    Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. Left side (R940) The following figure shows the computer's left side. User's Manual 2-13
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    One DisplayPort, which complies to the V1.1a standard, is provided on the left side of the computer. Some models are equipped with a DisplayPort. User's Manual 2-14
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    This port has eSATA (External Serial ATA) function. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode Universal Serial Bus * Provided with some models. Product appearance depends on the model you purchased. User's Manual 2-15
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    with USB 2.0 devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) LAN cable to a power supply. It could cause damage or malfunction. User's Manual 2-16
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    the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. User's Manual 2-17
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    release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes. User's Manual 2-18
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    the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-19
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    to save power when operating on batteries. Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-20
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    the Wireless WAN/WiMAX antennas. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-21
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    to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad in Chapter 3, Operating Basics. User's Manual 2-22
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    indicator 2. Power indicator 3. Battery indicator 4. Hard Disk Drive/Optical Disc Drive/eSATA indicator 5. Memory media slot indicator 6. Wireless communication indicator 7. Wireless WAN/WiMAX indicator User's Manual 2-23
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    and blink in order to indicate the connection status of the Wireless WAN/WiMAX function. Some models are equipped with a Wireless WAN/WiMAX function. User's Manual 2-24
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    the USB 2.0 standard, is provided on the left side of the computer. This port has eSATA (External Serial ATA) function. This port with the icon ( ) supports the following functions: USB Sleep and Charge function System ON CDP Charge Mode User
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    . 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Headphone jack A 3.5 mm mini headphone jack enables connection of stereo headphones. User's Manual 2-26
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    USB 2.0 devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX a Smart Card device. Some models are equipped with a Smart Card slot. User's Manual 2-27
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    the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. User's Manual 2-28
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    release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes. User's Manual 2-29
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    the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-30
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    LCD, please refer to the Legal Footnotes section in Appendix C. Web Camera LED The Web Camera LED glows when the Web Camera is operating. User's Manual 2-31
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    in the Mobility Center. eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in Windows® 7. User's Manual 2-32
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    you were previously working on. You can specify within the Power Options. To access it, click Start -> Control Panel -> System and Security -> Power Options. User's Manual 2-33
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    PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD
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    at a time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying images (GPU), please refer to the Legal Footnotes section in Appendix C. User's Manual 2-35
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    of the following ways: Click Start -> Control Panel. Select Large icons or Small icons in View by, and then click Intel(R) Graphics and Media. User's Manual 2-36
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    to Maximize Performance under Battery mode. Intel Rapid Start Technology Some computers in this series support Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep will switch to Hibernation Mode after two hours of Sleep Mode. User's Manual 2-37
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    by using Intel® Rapid Start Technology. In this case, you can restore the system to factory default to re-enable Intel® Rapid Start Technology. User's Manual 2-38
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    the AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer. User's Manual 3-1
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    -key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. User's Manual 3-2
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    functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. User's Manual 3-3
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    is off. Press FN + ENTER to simulate ENTER on the enhanced keyboard's numeric keypad. This function is supported with some models. Hot key functions Hot key functions let you enable or disable certain features of the computer below it. All other Cards are again hidden from view. User's Manual 3-4
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    in individual steps. Wireless Pressing FN + F8 switches the active wireless devices. If no wireless communication device is installed, no dialog box will appear. User's Manual 3-5
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    This key has the same function as the secondary (right) mouse button. Keypad overlay This function is supported with some models. Your computer's keyboard may not have a separate numeric keypad but includes a numeric the numeric keypad on a standard 104/105-key enhanced keyboard. User's Manual 3-6
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    are able to generate these characters using their specific ASCII codes. 1. Hold down ALT with the overlay on or ALT + FN with overlay off. User's Manual 3-7
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    is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Figure 3-4 Swipe the finger 1. Sensor User's Manual 1 1 3-8
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    is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch 's Manual 3-9
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    that might arise out of the use of the fingerprint software. Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication. User's Manual 3-10
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    Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility, or double click the utility icon in the Taskbar. 2. Swipe your finger across the fingerprint sensor. User's Manual 3-11
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    , please logon using the Windows logon password. A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration. User's Manual 3-12
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    . Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD
  • Toshiba Tecra R940 PT439C | User Manual - Page 79
    equipped with an optical disc drive. Formats The drives support the following formats. DVD Super Multi drive Double Layer The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, the above formats, Blu-ray™ Writer drive supports BD-ROM, BD-ROM DL, BD-R, BD-R DL, BD-RE and BD-RE DL. User
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    gently and pull until it is fully opened. Figure 3-5 Pressing the eject button and pulling the disc tray open (R940) 1. Eject button 2 1 2. Disc tray User's Manual 3-15
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    remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. User's Manual 3-16
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    open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 3-7 Manual release with the eject hole (R940) Φ1.0mm 1 1. Eject hole Turn off the power before you use the eject hole. If the disc is spinning when
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    message Before you write or rewrite to any of the media supported by the Optical Disc Drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you experience unexpected writing or rewriting errors due to disc quality or User's Manual 3-18
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    problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) User's Manual 3-19
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    or voice. Open the optical disc drive. Do not use shut down, log off, Sleep Mode or Hibernation Mode functions while writing or rewriting. User's Manual 3-20
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    read under 16-bit operating systems, such as Windows 98SE and Windows Me, while in Windows NT4 you will need Service Pack 6 or later, and in Windows 2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless
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    use Windows Explorer or another similar utility. When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW media - if this is or Blu-ray in Select disc. 6. Select DVD-Video or BDMV in Project format. User's Manual 3-22
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    refer to the Help and Manual files for additional Corel Digital Studio information. Opening the Corel Digital Studio Manual Press F1 key when Corel can put a heavy load on the CPU. Do not support mp3 decode and encode. DVD-VR format is not supported in this version. Before recording the video to DVD
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    VIDEO PLAYER: Notes on use This software can only be used on Windows 7. TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and "the same as the factory default setting" (if applicable) or "ALL". User's Manual 3-24
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    bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor" tab, set "colors" to "True color (32 bit)". User's Manual 3-25
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    operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and
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    For more information on these items refer to instructions included with content or contact the content manufacturers directly Bluray Disc™. TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access Control System) copy TV that have HDCP supported HDMI port. The video cannot be displayed on an external
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    be able to be used. Open TOSHIBA Blu-ray Disc Player Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual. Press F1 key when TOSHIBA Blu-ray Disc Player is
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    may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. Always turn off wireless functionality transmission speed will be lower than the theoretical maximum speed. User's Manual 3-29
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    limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 3-30
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    of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software. User's Manual 3-31
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    you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged Logging onto a LAN using the computer's default settings could cause a User's Manual 3-32
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    the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. User's Manual 3-33
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    by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate the ExpressCard into the ExpressCard slot on the hand side of the computer. User's Manual 3-34
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    Card slot, and it is strongly recommended that you read it before operating the computer. Some models are equipped with a Smart Card slot. Your computer supports ISO7816-3 asynchronous cards (support protocols are T=0 and T=1) with a working voltage of 5V. User
  • Toshiba Tecra R940 PT439C | User Manual - Page 101
    Smart Card slot before moving the computer. Remove the Smart Card after use. Failure to follow these instructions may result in damage to the computer and/or damage to the Smart Card. 3. After inserting the Smart devices, such as digital cameras and Personal Digital Assistants. User's Manual 3-36
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    possible to guarantee that all memory media will operate properly. The slot for some models does not support Magic Gate functions. Figure 3-10 Examples of memory media Secure Digital (SD) Card microSD card different, so pay careful attention to the logo when purchasing. User's Manual 3-37
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    the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. User's Manual 3-38
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    is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the
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    - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. . You can access the inserted memory modules efficiently in dual channel. User's Manual 3-40
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    the memory module cover in place please note that the screw(s) are attached to the cover in order to prevent them from being lost. User's Manual 3-41
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    6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-12 Removing the memory module cover (R940) 2 1 1. Screw 2. Memory module cover User's Manual 3-42
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    not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 3-43
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    . 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 3-44
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    touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 3-15 Removing the memory module (R940) 1 1 1. Latches 9. Seat the memory module cover in 1. Connect the monitor cable to the External RGB monitor port. User's Manual 3-45
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    on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. HDMI device Some models are
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    . In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to
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    into the DisplayPort on your computer. As the port operation of all external monitors have not been confirmed, some monitors may not function properly. User's Manual 3-48
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    . In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to
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    . Do not use the computer's AC Adaptor. When the replicator is docked, booting from USB 3.0 ports may be not available. To check whether your computer supports booting from USB 3.0, please contact TOSHIBA support for assistance. Refer to the TOSHIBA Hi-Speed Port Replicator II User
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    Utility Models with a docking port support system sleep undocking operation. You can for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock it in place. User's Manual 3-51
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    II The TOSHIBA Hi-Speed Port Replicator II provides several kinds of ports. Please refer to the TOSHIBA Hi-Speed Port Replicator II User's manual for more details. Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the
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    output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab. User's Manual 3-53
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    . Disabling Windows Aero™ may also help correct this issue. Computer Handling This section explains computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. User
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    should get the computer inspected by an authorized service provider in order to assess the scope of moving it in order to help ensure trouble-free operation. Before moving the computer, or shock - a failure to follow this instruction could result in damage to computer, computer failure Manual 3-55
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    level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 3-56
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    . For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Hi-Speed Start Hi user accounts registered. Only startup from built-in HDD/SSD supports Hi-Speed Start Mode. When system needs to be restarted because
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    you work with the computer and the peripherals you use. TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the FN key will remain active until another key is pressed. User's Manual 4-2
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    ™. It has an on-screen interface and functions. To start this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Blu-ray Disc Player. User's Manual 4-3
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    access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist . TOSHIBA ConfigFree is a suite and network connections, help in the identification of communication problems and allow the creation of profiles if you need -> Disc Creator. User's Manual 4-4
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    protection law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Sleep Utility This utility is able to either enable or disable the Sleep click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 4-5
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    access this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Media Controller. For more information, please refer to the TOSHIBA Media Controller Help. User's Manual 4-6
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    to change the TPM setting when the Hide TPM setting is currently set to Yes, switch the Hide TPM setting from Yes to No. User's Manual 4-7
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    numeric keypad is integrated into the keyboard. Please refer to the Keypad overlay section in Chapter 3, Operating Basics, for information on using this feature. User's Manual 4-8
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    of damage that could be caused by headto-disk contact. Refer to the Using the Hard Disk Drive (HDD) Protection section for more details. User's Manual 4-9
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    is enabled or disabled and shows the positions of USB ports that support the Sleep and Charge function. It also displays the remaining battery or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports
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    carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 4-11
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    that AC adaptor be connected to the computer while using 2.0A Mode. Never use USB devices and cables not supporting this feature when 2.0A Mode is used. Always use the USB cable that was included with your USB enter a password or the like, which makes the login process easier. User's Manual 4-12
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    , click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered. User's Manual 4-13
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    Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image -> Tools & Utilities -> Face Recognition. The Management screen is displayed. User's Manual 4-14
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    face recognition ( ). 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6. "Please face the camera" will be displayed. User's Manual 4-15
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    start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password User authentication may be required to validate user "!" or "#") produced by pressing the SHIFT or ALT keys and so on. User's Manual 4-16
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    might be restricted when a user logs on with the User Password. To set a Supervisor Password: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the Supervisor Password. Specify
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    only if the computer was turned off in boot mode or Hibernation Mode. It is not needed in Sleep Mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen
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    panel is closed, otherwise, it selects the internal display. (Default) System LCD Only Selects the internal LCD, even if an external monitor is connected. User's Manual 4-19
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    Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy diskette drive*1 N Selects the
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    you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods to the current and available settings in HW Setup. USB Memory BIOS Support Type This option allows you to set the type of the USB memory
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    . Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Refer to the Batteries exhausted time section in chapter 5, Power and Power-Up Modes. Enabled Enables Wake-up on LAN
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    may not work. In those cases, connect the AC adaptor and reboot the computer. Never use USB cables not supporting this feature when "System ON CDP Charge Mode" (DC5V, 1.5A) is enabled. Always use the USB cable "System ON CDP Charge Mode" and "USB Sleep and Charge function". User's Manual 4-23
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    per year. This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It User's Manual 4-24
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    problems should the computer require service by TOSHIBA or TOSHIBA's authorized service methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon of the program are detected. Follow the instructions displayed on screen in the message. Using the
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    better protection of the computer. However, when the computer is used in a mobile environment or in other unstable conditions, setting the detection level to 3 User's Manual 4-26
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    sets the detection level to the maximum for 10 seconds. HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active. User's Manual 4-27
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    diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer
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    media may not be compatible with the optical disc drive. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data title you wish to copy, and then click the Create button. User's Manual 4-29
  • Toshiba Tecra R940 PT439C | User Manual - Page 151
    information. 5. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 4-30
  • Toshiba Tecra R940 PT439C | User Manual - Page 152
    -installed software in the event of a problem. If you subsequently set up your hard a manner other than specified in the manual, otherwise you may find that space from which you should follow the on-screen instructions. Triple/Quad Multi Monitor AMD GPU model required to support Triple Multi
  • Toshiba Tecra R940 PT439C | User Manual - Page 153
    Quad Multi Monitor DisplayPort Model With TOSHIBA Hi-Speed Port Replicator II: Computer LCD Yes RGB - DisplayPort Yes Replicator RGB Yes HDMI - DisplayPort Yes Yes: Support. User's Manual 4-32
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    orange DC IN green No battery installed • Operates • No charge • LED: Battery off DC IN green • No charge • LED: Battery off DC IN green User's Manual 5-1
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    . Green Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. User's Manual 5-2
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    power to the computer. Flashing orange Indicates a problem with the power supply. You should initially try still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator manual as the main battery. You can purchase additional battery
  • Toshiba Tecra R940 PT439C | User Manual - Page 157
    the computer - the BIOS setup utility will load. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does not charge while the computer is turned to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Make sure the
  • Toshiba Tecra R940 PT439C | User Manual - Page 158
    MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or pack with any other charger. Time Refer to User Information Guide about Charging time. Battery charging notice The battery may not begin
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    's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: Processor speed User's Manual 5-6
  • Toshiba Tecra R940 PT439C | User Manual - Page 160
    with a clean dry cloth before installing the battery pack. Batteries exhausted time Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: At least other warning to indicate a low battery condition, go to Step 4. User's Manual 5-7
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    that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock into its unlocked ( ) position. User's Manual 5-8
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    the computer's memory. Please refer to the sections Turning on the power and Turning off the power in Chapter 1, Getting Started for further information. User's Manual 5-9
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    is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically
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    that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe
  • Toshiba Tecra R940 PT439C | User Manual - Page 165
    problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a
  • Toshiba Tecra R940 PT439C | User Manual - Page 166
    the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals external power source by looking at the DC IN indicator. If the User's Manual 6-3
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    has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. Computer shuts down and its DC IN indicator is flashing green This indicates a problem with the heat dispersal system - you should contact TOSHIBA Support. User's Manual 6-4
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    trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information. Problem , you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you
  • Toshiba Tecra R940 PT439C | User Manual - Page 169
    Problem Procedure Battery doesn't charge when the AC believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged power plan in the Power Options. User's Manual 6-6
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    Problem the computer will restart. Keyboard Keyboard problems can be caused by the setup and 3, Operating Basics, for further information. Problem Procedure Some letter keys produce numbers Check contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be
  • Toshiba Tecra R940 PT439C | User Manual - Page 171
    Problem Procedure No the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard disk drive Problem Computer unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For more information, refer to Chapter 3, Operating
  • Toshiba Tecra R940 PT439C | User Manual - Page 172
    Problem , please refer to Chapter 3, Operating Basics. Problem Procedure Memory media card error occurs Remove the to ensure it is firmly connected. If the problem persists, then you should refer to the documentation problem, contact TOSHIBA Support. Smart Card For further information, please
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    the card oriented correctly and reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your Smart Card for further information. Dual Options tab. 3. Set the pointer speed as required and click OK. User's Manual 6-10
  • Toshiba Tecra R940 PT439C | User Manual - Page 174
    pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-11
  • Toshiba Tecra R940 PT439C | User Manual - Page 175
    by using the keyboard to input the password. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the the TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-12
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    Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check port that does not have the Sleep and Charge function-compatible icon ( ) or change to disable the Sleep and Charge function. User's Manual 6-13
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    Problem The "USB Wakeup function" does not work. Procedure When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support with your eSATA device. Problem Procedure eSATA device does not problem, contact TOSHIBA Support
  • Toshiba Tecra R940 PT439C | User Manual - Page 178
    the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Sound system In addition to the information in this section, please also refer to the documentation device is enabled and that the device is properly working. User's Manual 6-15
  • Toshiba Tecra R940 PT439C | User Manual - Page 179
    the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual
  • Toshiba Tecra R940 PT439C | User Manual - Page 180
    the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-17
  • Toshiba Tecra R940 PT439C | User Manual - Page 181
    the problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. User's Manual 6-18
  • Toshiba Tecra R940 PT439C | User Manual - Page 182
    If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or
  • Toshiba Tecra R940 PT439C | User Manual - Page 183
    -operating -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1
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    SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2
  • Toshiba Tecra R940 PT439C | User Manual - Page 185
    -F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1
  • Toshiba Tecra R940 PT439C | User Manual - Page 186
    and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2
  • Toshiba Tecra R940 PT439C | User Manual - Page 187
    back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1
  • Toshiba Tecra R940 PT439C | User Manual - Page 188
    Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6 Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed design of individual components. Published battery life numbers are User's Manual C-2
  • Toshiba Tecra R940 PT439C | User Manual - Page 189
    , access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3
  • Toshiba Tecra R940 PT439C | User Manual - Page 190
    Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4
  • Toshiba Tecra R940 PT439C | User Manual - Page 191
    . If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. User's Manual D-1
  • Toshiba Tecra R940 PT439C | User Manual - Page 192
    problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support where the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user
  • Toshiba Tecra R940 PT439C | User Manual - Page 193
    authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area outside own premises. General authorization required for network and service supply. User's Manual D-3
  • Toshiba Tecra R940 PT439C | User Manual - Page 194
    and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual D-4
  • Toshiba Tecra R940 PT439C | User Manual - Page 195
    the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it
  • Toshiba Tecra R940 PT439C | User Manual - Page 196
    the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on
  • Toshiba Tecra R940 PT439C | User Manual - Page 197
    the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 2230BNHMW DSP Research, Inc. Approval Number: D111287003 User's Manual D-7
  • Toshiba Tecra R940 PT439C | User Manual - Page 198
    the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below. User's Manual D-8
  • Toshiba Tecra R940 PT439C | User Manual - Page 199
    table. Do not use this equipment in the countries/regions which are not listed in the table below. As of April 2012 Japan USA User's Manual D-9
  • Toshiba Tecra R940 PT439C | User Manual - Page 200
    3-1 Touch Pad control buttons 3-1 Touch Pad 3-1, 6-10 E Bluetooth Bluetooth Stack for Windows by Toshiba 4-4 problems 6-18 Equipment checklist 1-1 eSATA device problems Boot Priority 4-20 C ExpressCard inserting 3-34 removing 3-35 Cleaning the computer 3-54 Cooling vents 2-3, 2-8, 2-14
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    F G Fingerprint Sensor problems 6-12 using 3-8 Graphics controller 2-35 H FN + 1 ( reduce) 3-6 FN + 2 (enlarge) 3-6 Pad) 3-6 K Keyboard FN Sticky key 3-6 Function keys F1...F12 3-3 Hot key functions 3-4 problems 6-7 Windows special keys 3-6 FN + space (Zoom) 3-6 FN + TAB (ODD) Function keys
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    1-7 System Auto Off 5-10 turning off 1-7 turning on 1-6 Problems AC power 6-5 Additional memory module 6-14 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-18 Dual Pointing device 6-10 eSATA Memory Media Card 6-9 Optical Disc Drive 6-8 Overheating power down 6-4 Power 6-4 User's Manual Index-3
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    6-9 Sound system 6-15 TOSHIBA support 6-18 Touch Pad 6-10 USB problems 6-12 V Video mode 3-54 Video RAM 2-35 W Web Camera 2-10, 2-21, 2-32 Wireless communication indicator 2-3, 2-13, 2-24 Wireless LAN problems 6-18 Sound system problems 6-15 Wireless WAN indicator 2-3, 2-13, 2-24 User's Manual
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    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IRQ: interrupt request User's Manual Glossary-1
  • Toshiba Tecra R940 PT439C | User Manual - Page 205
    graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
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User's Manual
TECRA R950/R940
PORTÉGÉ R930
Satellite Pro R950/R940
Satellite R950/R945/R940/R930
Series