Toshiba Z20t-B PT15BC-005012 Users Manual Canada; English
Toshiba Z20t-B PT15BC-005012 Manual
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- Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 1
User's Manual PORTÉGÉ Z20t-B PORTÉGÉ WT20-B Series - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 2
4-3 Using the Touch Pad 4-5 TOSHIBA Pointing Device 4-5 The Keyboard 4-11 Battery 4-15 Wireless WAN device 4-19 GPS Function 4-21 LAN ...4-21 Memory media 4-23 User's Manual ii - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 3
5-22 Troubleshooting Problem-solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Appendix Specifications 7-1 AC Power Cord and Connectors 7-2 Information for Wireless Devices 7-4 Information about Intel AMT 7-14 Legal Footnotes 7-17 Glossary 7-19 Index User's Manual - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 4
's rights and is subject to civil damages or criminal action. Comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 5
Realtek Semiconductor Corporation. All other product names and service names in this manual might be trademarks or registered trademarks of their energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 6
, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA's web site http://epps.toshiba-teg.com on the Internet. User's Manual 1-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only best environments before use. In the case of automobiles or aircraft, User's Manual 1-4 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 8
Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. User's Manual 1-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 9
country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual 1-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 10
for information about the presence in our articles of substances included on the candidate list according to REACH in a concentration above 0.1 % weight by weight. User's Manual 1-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 11
.toshiba-india.com ) or contact call center (1800-200-8674). These symbols might not stick depending on the country and region where you purchased. User's Manual 1-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 12
be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. User's Manual 1-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 13
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY given attribution as the author of the parts of the library used. User's Manual 1-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 14
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY */ FreeType License Issues The FreeType Project LICENSE 2006-Jan-27 User's Manual 1-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 15
. Legal Terms ============ 0. Definitions Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the User's Manual 1-12 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 16
Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3. Advertising User's Manual 1-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 17
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. [email protected] Discusses bugs, as well as - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 18
gov/powermanagement Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 19
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 20
for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface , you should get the computer inspected by an authorized service provider in order to assess the scope of any damage trouble-free operation. User's Manual 1-17 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 21
in any way, but it is recommended that a minimum distance of 30 cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 22
A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-19 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 23
is included together with spare pen tips and a tip removal tool in the small case coming with the product. Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. TOSHIBA Keyboard Dock Depending on - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 24
mode After docking your tablet computer to TOSHIBA Keyboard Dock, your device can be used as a single unit to best serve your purpose. Operating modes supported are defined in the following table: User's Manual 2-2 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 25
. Your device is called "computer" when referred to as a single unit, or where descriptions are not specifically for one of the operating modes in this manual. Short model name Model name of your computer is shortened and referred to as the following in this - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 26
Double-click Charm Desktop Start screen Apps view User's Manual Tap the Touch Pad or click the left Touch tablet computer. ) on the ) on your For detailed information, refer to the Windows Help and Support. You can find all of your apps including desktop programs in the Apps view. To get to the - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 27
Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is security lock switch on the left side of the keyboard dock, and slide it to the unlocked position. User's Manual 2-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 28
latch goes back to the lock position. Figure 2-4 Docking the tablet computer 2 22 1 1 3 1. Guide pins 2. Guide pin grooves 3. Release latch You are now ready to use the tablet computer as a notebook computer. The of the display screen (as shown in the following figure). User's Manual 2-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 29
the security lock switch 2. Turn the tablet computer around to let its backside face you. Hold both sides of the tablet computer, and align the guide pins on the keyboard dock with the guide pin grooves on the bottom of the tablet computer. User - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 30
back to the lock position Figure 2-7 Docking the tablet computer backward 2 22 1 1 3 1. Guide pins 2. Guide pin grooves 3. Release latch 4. Slowly fold the tablet computer down to an optimal viewing angle for . Opening it vigorously or slamming it shut might cause damage. User's Manual 2-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 31
not undock the tablet computer if the remaining power of Battery #1 (refers to the battery pack inside the tablet computer) is 10% or less. User's Manual 2-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 32
the keyboard dock, and slide it to the unlocked position. Figure 2-9 Slide the security lock switch 3. Turn the tablet computer to an upright position. User's Manual 2-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 33
specifications and requirements in the country of use. Failure to do so might result in a fire or electric shock, possibly resulting in serious injury. User's Manual 2-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 34
computer or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-11 Connecting the power cord to the AC adaptor - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 35
Power button to turn on the power, and the Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. User's Manual 2-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 36
power. To install the operating system properly, follow the on-screen instructions on each screen. When it is displayed, be sure to read new and how to operate Windows, refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you User's Manual 2-14 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 37
screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. User's Manual 2-15 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 38
data loss. 3. Click the power icon ( ) on the Start screen and then select Shut down. 4. Turn off any peripheral devices connected to your computer. User's Manual 2-16 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 39
of time. Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. User's Manual 2-17 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 40
computer is turned off so that, the next time it is turned on, the previous state is restored. Note that the Hibernation Mode feature User's Manual 2-18 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 41
entering Hibernation Mode, the computer saves the contents of memory to the internal storage. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. To prevent data loss, do not switch to Hibernation Mode - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 42
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-20 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 43
section. Handle your computer carefully to avoid scratching or damaging the surface. Tablet computer The following figure shows essential components of the tablet computer. User's Manual 3-1 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 44
port 16. Memory media slot 17. Headphone/Microphone combo jack 18. Reserve Pen slot* 19. Reserve Pen* 20. Guide pin grooves 21. Hook grooves 22. Docking interface 23. DC IN 19V jack 24. Web Camera LED (back) 25 for video chatting or video conferences using a communication tool. User's Manual 3-2 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 45
condition, generated by the system. Tap to open the Start screen or, if already on the Start screen, returns you to your last app. User's Manual 3-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 46
, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. User's Manual 3-4 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 47
put on the body of the tablet computer might cause damage. Reserve Pen slot The Reserve Pen slot provides storage for the Reserve Pen. User's Manual 3-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 48
inserted into the Reserve Pen slot before docking the tablet computer. Guide pin grooves Hook grooves Docking interface Designed to engage the guide pins on the keyboard dock. Designed to engage the hooks on builtin: Wireless LAN/Bluetooth Wireless WAN/Wireless LAN/Bluetooth User's Manual 3-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 49
5. AccuPoint control buttons 6. Keyboard 7. AccuPoint 8. Release latch 9. Docking connectors 10. Hooks 11. Guide pins Product appearance depends on the model you purchased. Touch Pad The Touch Pad located in the palm icon Double tap to enable/disable TOSHIBA eco Utility. User's Manual 3-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 50
more information. Hooks secure the physical connection between the tablet computer and the keyboard dock. Guide pins make it easy for you to align the tablet computer with the keyboard dock. RGB monitor port 4. HDMI out port Product appearance depends on the model you purchased. User's Manual 3-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 51
compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. User's Manual 3-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 52
in serious injury. LAN jack This jack allows you to connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX purchase. Using the wrong AC adaptor can damage the computer. User's Manual 3-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 53
. Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications might vary depending on the model you purchased. User's Manual 3-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 54
replace the battery pack by yourself. Contact an authorized TOSHIBA service provider, if necessary. The rechargeable lithium polymer battery pack provides storage overall capacity is reserved as administration space. In this manual, the word "internal storage" refers to SSD unless otherwise stated - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 55
can access this control panel in the following way: Right-click on the desktop and click Graphics Properties... In Intel® HD Graphics Control Panel: User's Manual 3-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 56
connected, and the battery pack inside the tablet computer is fully charged. Flashing White Indicates a problem with the computer. Disconnect the AC adaptor for several seconds, and then reconnect the AC adaptor , and the battery pack inside the keyboard dock is charging. User's Manual 3-14 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 57
there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-15 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 58
must be taken when using it. Operating in tablet mode (also for WT20-B) Observe the following instructions when you operate the computer in tablet mode. Figure 4-1 Operating the computer in tablet mode Remove in a car or similar environment where it is exposed to direct sunlight. User's Manual 4-1 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 59
automatically changes according to the rotation angle detected. Figure 4-3 Rotating the computer sideways 1 2 1. Landscape mode 2. Portrait mode To manually disable the automatic screen orientation, do the following: 1. In the Settings charm, click Screen. 2. Click , and appears indicating - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 60
the Touch Screen You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen. User's Manual 4-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 61
. For details and more advanced touch screen gestures to interact with Windows operating system, refer to Help and Support. Do not press or push with excess force on the touch screen. Do not apply excess force when the tip of your fingernails as it might decrease the sensitivity. User's Manual 4-4 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 62
. Using the Touch Pad The Touch Pad on the palm rest might support the following gestures: Tap Tap once on the Touch Pad to activate an Some of the Touch Pad operations described in this section are only supported in certain applications. TOSHIBA Pointing Device AccuPoint To use the AccuPoint, - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 63
cap is an expendable item that should be replaced after prolonged use. 1. To remove the AccuPoint cap, gently dig the cap out (with finger). User's Manual 4-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 64
. Hold the pen in a natural position and tap, press or trace on the screen lightly. Figure 4-7 Stylus Pen 3 2 1. Pen point 2. Pen button Pen point User's Manual 1 Figure 4-8 Reserve Pen 2 1 3. Eraser Provides the same function as left clicking the mouse once. 4-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 65
right clicking the mouse once. The virtual eraser allows you to delete notes or sketches in applications that support eraser function. To change the pen settings, click Control Panel -> Hardware and Sound -> Wacom Pen ball point pen instead of the pen included with the product. User's Manual 4-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 66
spare. You can buy replacement pen sets from your TOSHIBA authorized dealer. TOSHIBA is not liable for any problems arising on the products due to the use of the pen in an environment where the above conditions are not Pen into the Reserve Pen slot until it clicks into place. User's Manual 4-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 67
screen to select an object. Without lifting the pen, drag it across the screen. Lift the pen to drop the object to a new location. User's Manual 4-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 68
the parts under the key caps. Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following condition: User's Manual 4-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 69
. FN + F6 Decreases the brightness of the display panel in individual steps. FN + F7 Increases the brightness of the display panel in individual steps. User's Manual 4-12 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 70
desktop or the font sizes within one of the supported application windows. Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. Decreases the volume of the computer. , click Function Key under TOSHIBA group in the Apps view. User's Manual 4-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 71
. Temporarily using overlay (overlay off) While using the normal keyboard function, you can temporarily use the keypad overlay without having to turn it on: User's Manual 4-14 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 72
keyboard, tap in an area where you can type. The keyboard opens automatically. To manually open the touch keyboard, do either of the following: In the Settings charm, Time Clock (RTC) function is supported. The battery pack provides power for the internal real-time clock and calendar function - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 73
in the BIOS setup utility. Refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 74
or three times until the battery pack recovers normal capacity. Monitoring battery pack capacity Remaining battery power can be monitored using the following methods. User's Manual 4-17 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 75
display screen when you are not using the keyboard - closing the display screen saves power. The environmental temperature - operating time decreases at low temperatures. User's Manual 4-18 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 76
a SIM card, do the following: 1. Click Power in the Settings charm, and then click Shut down and ensure that the Power indicator is off User's Manual 4-19 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 77
, possibly resulting in serious injury. Do not touch the connectors on the SIM card or on the computer. Debris on the connectors might cause access problems. Removing a SIM Card To remove the SIM card, do the following: User - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 78
high voltage cables Bad weather, such as heavy rain or snow LAN TOSHIBA Keyboard Dock has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE- network conditions (connected device, cable or noise and so on). User's Manual 4-21 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 79
end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-16 Connecting the LAN cable User's Manual 1. LAN jack 1 2. LAN cable 2 4-22 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 80
which can cause computer damage and fire, possibly resulting in serious injury. This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and memory cards, not with the format command provided within Windows. User's Manual 4-23 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 81
remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, do the following: 1. Turn the memory media so that the - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 82
being copied. Failure to do so might cause data loss. Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: 1. Click the Safely Remove allow you to share your desktop or extend the desktop area. User's Manual 4-25 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 83
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 84
port 1. HDMI Micro port 1 2 2. HDMI cable (Type D connector) Do not plug/unplug an HDMI device under the following conditions: The system is starting up. User's Manual 4-27 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 85
device to the same device as the display output device, adjust the playback device manually by the following steps: 1. Click Control Panel -> Hardware and Sound -> (only for Z20t-B) Your computer supports the Multi Monitor function that can display image on Multi Monitor independently - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 86
: A compatible external display with built-in support for Wireless display. An external display with is searched, follow the on-screen instructions to finish connection. After the connection and set up the display settings. You can also manually manage how the external displays work and change the - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 87
object. The methods used for attaching security cables differ from product to product. Refer to the instructions for the product you are using for more information. Connecting the security lock To connect a security 4-23 Security lock 2 1 1. Security lock slot 2. Security lock User's Manual 4-30 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 88
increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. User's Manual 4-31 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 89
the Help file in your selected language, or in English if your selected language is not supported. DTS Studio Sound DTS Studio Sound™ is a premium audio enhancement suite that utilizes revolutionary audio intelligible vocals Bass enhancement for rich, low frequency production User's Manual 4-32 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 90
disturbance, flickering, or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-33 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 91
pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility. TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 92
a menu-based user interface so that you can easily view and change BIOS settings. For more information, refer to the TOSHIBA Setup Utility section. User's Manual 5-2 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 93
periods of peak demand by shifting some power consumption to periods when demand is lower. The utility also supports "eco charge mode". The battery pack will not be fully charged in this mode, thus extending the life the Apps view. For details, refer to the Function Key section. User's Manual 5-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 94
the rules and regulations as well as applicable data protection law. To access this utility, click Service Station under TOSHIBA group in the Apps view. The TOSHIBA PC Health Monitor application proactively monitors Access Code Logon Utility under TOSHIBA group in the Apps view. User's Manual 5-4 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 95
access it, click Dragon Assistant in the Apps view. For details on Dragon Assistant, see the Quick Start Guide by right-clicking the utility icon on the Windows Taskbar. The TPM (Trusted Platform Module) is a security /utilities, click Applications and Drivers in the Apps view. User's Manual 5-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 96
the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. User's Manual 5-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 97
, all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. User's Manual 5-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 98
setup utility to set, change or delete the HDD Password or HDD Master Password. Refer to the TOSHIBA Setup Utility section for further information. User's Manual 5-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 99
general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 100
LAN Undock and Sleep-Allows you to set sleep conditions while undocking Advanced Options-Allows you to set conditions for a specific device or function User's Manual 5-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 101
a password or the like, which makes the login process easier. To access this utility, click Face Recognition under TOSHIBA group in the Apps view. User's Manual 5-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 102
to improve the readability of whiteboards, books, and so on in photographs taken by TruCapture. Those features include reflection reduction, color enhancement, and cropping. User's Manual 5-12 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 103
browse your notes, tap one of the categories, and then tap a notebook. Creating a note The application supports to create a note in rich format including text, sketches, audio and images. To create a new note, properties of the notebook (Name, Category and Tag) can be defined. User's Manual 5-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 104
, and select Auto Crop. Rotate( / ) Tap Rotate left or Rotate right to rotate the image. Contrast Select a pre-set effect to adjust image contrast. User's Manual 5-14 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 105
confirm the operation which CANNOT be undone. To delete a notebook, do the following: 1. Swipe to select a notebook from the home screen, and tap Delete( ). User's Manual 5-15 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 106
, as it might cause saving failure possibly resulting in data loss. ArcNote for Toshiba does not support Portrait mode. Camera 365 for Toshiba Camera 365 for Toshiba combines photo capturing and video recording in the preview screen. Options on the main screen are the following: User's Manual 5-16 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 107
the main screen. To view an item, simply tap the thumbnail. To delete items, swipe to select one or more thumbnails, and tap Delete. User's Manual 5-17 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 108
contrast for capturing. White Balance( ) Adjust the lighting conditions manually. By default, the application automatically fine-tunes the white only available on models equipped with a GPS module. Focus( ) Select auto or manual focus to set for the camera. Reset( ) Tap and select Yes to reset all - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 109
on external monitor. The Resolution+ feature for video playback is supported only on some models. Resolution+ can only be enabled for dropping, audio skipping or decrease in computer performance. The above problems might be remedied by turning Resolution+ off. Tap/click the . User's Manual 5-19 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 110
size of 2048 x 2048 pixels. This app does not support DMS. The playback of some media files might not be Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual problems should the computer require service by TOSHIBA or TOSHIBA authorized service - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 111
if any changes which might interfere with the operation of the program are detected. Follow the instructions displayed on-screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility can also be launched by button combination. 1. Save your work. User's Manual 5-21 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 112
the next item System Recovery There is a hidden partition allocated on the internal storage for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items are described in this section: Creating Recovery Media Restoring the - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 113
with the optical disc drive connected to your computer. You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the or insert the USB Flash Memory into one available USB port. User's Manual 5-23 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 114
-> Create a recovery drive under Windows System in the Apps view. 5. Follow the on-screen instructions to finish creating the Recovery Media. Restoring the pre-installed software from your created Recovery Media If Click the power icon ( ) on the Start screen, and select Restart. User's Manual 5-24 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 115
you should follow the on-screen instructions. If you have previously chosen to "Recovery Media", contact TOSHIBA support for assistance. Restoring the software in the event of a problem. If you set up your internal a manner other than specified in the manual, otherwise you might find that space - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 116
. Choose Yes if you want to continue. 3. Select Troubleshoot. 4. Select Reset your PC. 5. Follow the on-screen instructions to finish the recovery. You can also perform the restoration everything and reinstall Windows. 4. Follow the on-screen instructions to finish the recovery. User's Manual 5-26 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 117
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem-solving techniques. In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 118
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems might be caused by your this usually includes a problem-solving section or a summary of - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 119
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals that you attached the AC adaptor and power cord/cable properly. User's Manual 6-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 120
or button, press the Power button to turn on the power. 3. Follow the on-screen instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems might occur in the following areas: User's Manual 6-4 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 121
instance, all unsaved data in memory is lost. Problem Procedure Computer shuts down automatically. Leave the computer off if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, Support. User's Manual 6-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 122
the Second Battery indicator. Problem Procedure Battery does not a power plan in the Power Options. Real-Time Clock Problem The BIOS setting and system date/ time are lost. Procedure end and the computer will restart. Keyboard Keyboard problems can be caused by the setup and configuration of - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 123
use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent problems of the computer's display panel might be instructions with the screen cleaner and always ensure that you let the display panel dry properly before closing it. Internal Storage Problem Manual 6-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 124
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB Buttons tab. 3. Set the double-click speed as required and click OK. User's Manual 6-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 125
under Windows System in the Apps view. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this instance, the tab. 3. Set the double-click speed as required and click OK. User's Manual 6-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 126
Refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in , also refer to the documentation supplied with your audio device. User's Manual 6-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 127
resolve the problem, contact TOSHIBA Support. External Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 128
Problem Procedure No display Try adjusting the contrast and brightness controls on to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN jack and - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 129
check box. 5. Click the Save changes button. If problems persist, consult your LAN administrator. Wireless LAN Problem Cannot access Wireless LAN Procedure Make sure that the wireless communication If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 130
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 131
to 3,000 meters -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 Hz or 60 Hz (cycles per second) User's Manual 7-1 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 132
meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 User's Manual 7-2 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 133
following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, and China. USA United Kingdom UL approved BS approved User's Manual 7-3 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 134
and Wireless LAN devices simultaneously, you might occasionally experience a less than optimal network performance or even lose your network connection. If you experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. User - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 135
any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the LAN Technology The wireless communication function of the computer supports some wireless communication devices. Only some models are 's Manual 7-5 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 136
affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction for your medical device when using any wireless functionality. Always turn off wireless impose a number of limitations to the use of wireless communication equipment. User's Manual 7-6 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 137
radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. User's Manual 7-7 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 138
device must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This product own premises. Luxembourg: Implemented General authorization required for network and service supply. User's Manual 7-8 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 139
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the Wireless LAN utility to User's Manual 7-9 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 140
this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health User's Manual 7-10 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 141
in factory production lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. User's Manual 7-11 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 142
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 7-12 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 143
in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of November 2014 Austria Cyprus Belgium Czech Rep Finland France Hong Kong Hungary Ireland Portugal Spain Canada Estonia Greece India Korea Luxemburg Norway Romania Sweden User's Manual 7-13 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 144
Switzerland UK USA Information about Intel AMT Your computer might support Intel® Active Management Technology (AMT) depending on the model you purchased. Using built-in platform following: 1. Select MEBx Login, and enter the default password "admin" in the password field. User's Manual 7-14 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 145
. On the BIOS setup utility screen, change AMT Setup Prompt to Disabled. 9. Press the F10 key to save the settings, and press the Y key. User's Manual 7-15 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 146
. If it occurs, the settings of AMT function must be reconfigured. If there is a problem when you start the computer, or initialize the Management Engine (ME) firmware after the RTC overwritten. The following functions are not supported: RPAT (Remote PC Assist Technology) Remote BIOS update User - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 147
might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 148
memory available for other computing activities. The amount of main system memory allocated to support graphics might vary depending on the graphics system, applications utilized, system memory size, and applications, or media content. Actual formatted capacity might vary. User's Manual 7-18 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 149
media might prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating Current AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 150
: HDMI: HDMI CEC: HTML: IEEE: I/O: IRQ: ISP: KB: LAN: LCD: User's Manual bits per second Compact Disc Compact Disc Read-only Memory Compact Disc-rewritable Complementary Metal-oxide Semiconductor Central Input/Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 151
Access Memory Solid-State Drive Thin-film Transistor Uniform Resource Locator Universal Serial Bus Wide Area Network Wide Quad High Definition World Wide Web User's Manual 7-21 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 152
1-17 Cooling vents 3-12 D Display automatic power off 5-6 screen 3-3 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 User's Manual E Equipment checklist 2-1 External monitor problems 6-11 G Graphics Processing Unit 3-13 H HDMI Micro port 3-5 HDMI out port 3-9 K Keyboard function keys 4-12 - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 153
panel on/off 5-6 Shut Down mode 2-16 Sleep Mode 2-17 turning off 2-16 turning on 2-13 User's Manual Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-6 Dual Pointing device 6-8 External monitor 6-11 Hardware and system checklist 6-4 Internal display panel 6-7 Internal Storage 6-7 Keyboard - Toshiba Z20t-B PT15BC-005012 | Users Manual Canada; English - Page 154
Sound system problems 6-10 SSD automatic power off 5-6 T TOSHIBA Desktop Assist 5-1 TOSHIBA Display Utility 5-2 Touch Screen 4-3 U USB device problems 6-10 V Video mode 4-33 Video RAM 3-13 W Web Camera (back) 3-6 Web Camera (front) 3-2 Wireless communication 7-5 User's Manual Index-3
User's Manual
PORTÉGÉ Z20t-B
PORTÉGÉ WT20-B
Series