Toshiba Z830 PT225C-00P001 Users Manual Canada; English
Toshiba Z830 PT225C-00P001 Manual
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Toshiba Z830 PT225C-00P001 manual content summary:
- Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 1
User's Manual PORTÉGÉ Z830 Satellite Z830 Series - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 2
...3-24 Security lock 3-26 Optional TOSHIBA Accessories 3-26 Sound System 3-26 Video mode 3-28 Computer Handling 3-28 Heat dispersal 3-29 Chapter 4 Utilities & Advanced Usage User's Manual ii - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 3
5-7 Panel power on/off 5-7 System automatic Sleep/Hibernation 5-8 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 5
trademarks and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 6
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only best that are not approved are not the responsibility of TOSHIBA. User's Manual vi - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 7
Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. User's Manual vii - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 8
.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators User's Manual viii - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 9
of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 („REACH") in a concentration above 0.1 % weight by weight. User's Manual ix - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 10
depending on how it isused. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 11
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 12
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 13
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 14
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 15
all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 16
Fingerprint Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 17
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 18
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 1-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 19
, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. 1. Open the display panel. User's Manual 1-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 20
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure button ( ). 4. Turn off any peripheral devices connected to your computer. User's Manual 1-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 21
of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. User's Manual 1-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 22
Hibernation Mode, the computer saves the contents of memory to the Solid State Drive. However, for safety sake, it is best to save your data manually. User's Manual 1-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 23
off the computer, and the content of memory has been saved to the Solid State Drive, turn off the power to any peripheral devices. User's Manual 1-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 24
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 25
indicator will flash orange - approximately two seconds on, two seconds off - both while the system is shutting down and while it remains turned off. User's Manual 2-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 26
mm mini headphone jack enables connection of stereo headphones. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external the Optional devices section in Chapter 3, Operating Basics for more information. User's Manual 2-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 27
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 2-3 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 28
the model you purchased. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX port HDMI out port can connect with Type A connector HDMI cable. User's Manual 2-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 29
the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. User's Manual 2-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 30
to the Legal Footnotes section in Appendix C. Wireless WAN/WiMAX Some computers in this series are equipped with antennas the Wireless WAN/WiMAX antennas. User's Manual 2-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 31
Power Off feature is disabled. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 32
to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad in Chapter 3, Operating Basics. User's Manual 2-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 33
. Wireless communica- The Wireless communication indicator glows tion indicator orange when the Wireless functions are turned on. Some models are equipped with Wireless functions. User's Manual 2-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 34
dismount or replace it by yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium-ion battery pack provides Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 35
your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the Solid State Drive's overall capacity System), please refer to the Legal Footnotes section in Appendix C. User's Manual 2-11 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 36
one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying . 3. Clear the Display Power Saving Technology check box. 4. Click OK. User's Manual 2-12 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 37
PORTÉGÉ Z830/Satellite Z830 Series If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. User's Manual 2-13 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 38
tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice User's Manual 3-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 39
be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. User's Manual 3-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 40
The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key. To use the Hot Key Cards: User's Manual 3-3 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 41
+ F6 decreases the computer's display panel brightness in individual steps. Brightness Up Pressing FN + F7 increases the computer's display panel brightness in individual steps. User's Manual 3-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 42
in increment. Keyboard Backlight Pressing FN + Z turns the keyboard backlight on or off. This function is supported with some models. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky the same function as the secondary (right) mouse button. User's Manual 3-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 43
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch temporarily to Numeric Mode by also pressing a SHIFT key. User's Manual 3-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 44
the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. User's Manual 3-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 45
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. Do not scratch User's Manual 3-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 46
method: Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen. User's Manual 3-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 47
OK. 7. The following message will be displayed: "It's strongly recommended you enroll one more fingerprint.". Click OK and repeat Step 3, 4, 5 and 6 with another finger. User's Manual 3-10 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 48
. 7. Click Close. 8. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. User's Manual 3-11 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 49
related to authorization, you will be required to provide authorization information such as a User Password (and, if applicable, the SSD (Solid State Drive) password). User's Manual 3-12 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 50
. Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password. Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the SSD - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 51
Wireless communications The computer's wireless communication function supports some wireless communication devices. Only some models device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality. and User's Manual 3-14 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 52
local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio User's Manual 3-15 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 53
security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. User's Manual 3-16 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 54
that you cannot use on this Bluetooth Stack. 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged network conditions (connected device, cable or noise and so on). User's Manual 3-17 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 55
of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 3-6 Connecting the LAN cable 1 2 1. LAN jack User's Manual 2. LAN cable 3-18 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 56
circuit, which can cause computer damage and fire, possibly resulting in serious injury. This Memory media slot supports the following memory media. Secure Digital (SD) Card (SD memory card, SDHC memory card, SDXC to guarantee that all memory media will operate properly. User's Manual 3-19 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 57
PORTÉGÉ Z830/Satellite Z830 Series The slot does not support Magic Gate functions. Figure 3-7 Examples of memory media Secure Digital (SD) Card microSD card adaptor and microSD card 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC SDXC 4GB, 8GB, 16GB, 32GB 64GB User's Manual 3-20 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 58
low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. User - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 59
not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 60
external monitor before you turn the computer's power off, be sure to press FN + F5 hot key again to switch to the internal display). User's Manual 3-23 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 61
on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. An HDMI display device can - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 62
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 63
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect This section describes some of the audio control functions. User's Manual 3-26 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 64
the Set Default Device button under the chosen device tab. Information Click the Information button to view hardware information, software information, and language setting. User's Manual 3-27 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 65
computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. Clean the - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 66
exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of Manual 3-29 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 67
PORTÉGÉ Z830/Satellite Z830 Series If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 3-30 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 68
further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Power Sav- TOSHIBA expected with multiple user accounts registered. Only startup from SSD supports Hi-Speed Start Mode. When system needs to be restarted - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 69
with the computer and the peripherals you use. TOSHIBA Accessibili- The TOSHIBA Accessibility utility provides ty support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, , please refer to the Using the TOSHIBA Face Recognition section. User's Manual 4-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 70
To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist . TOSHIBA ConfigFree TOSHIBA ConfigFree is a devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 71
protection law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Bulletin Board Bulletin Board is a convenient place to pin things to click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Bulletin Board. User's Manual 4-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 72
access this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Media Controller. For more information, please refer to the TOSHIBA Media Controller Help. User's Manual 4-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 73
no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. User's Manual 4-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 74
rises to a certain level, the cooling fan is turned on or the processing speed is lowered. This can be specified in the Power Options. User's Manual 4-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 75
power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have the symbol icon. User - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 76
carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 4-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 77
Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital is a high priority, use your established Windows passwords to log in. User's Manual 4-10 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 78
on the Next button in the Registration screen. If you do not wish to practice, click on the Skip button in the Registration screen. User's Manual 4-11 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 79
Z830/Satellite Z830 Series 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image-capturing process will remove the selected user from the Management screen. User's Manual 4-12 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 80
6 will be faded in and placed over one another. If an error occurs during authentication, you will be returned to the Select Tiles screen. User's Manual 4-13 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 81
To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password User authentication may be required to validate user or delete the SSD Passwords or to set the SSD Master Password. User's Manual 4-14 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 82
functions will be restricted when a user logs on with the User Password. To set a Supervisor Password: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the Supervisor Password. Specify - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 83
computer was shut down in boot mode, not in Hibernation or Sleep mode. It is not needed in Sleep Mode and Restart. To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen: Enter - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 84
mode and is not available as part of the Windows Desktop properties. The Power On Display is supported with some models. Auto-Selected System LCD Only Selects an external monitor if one is connected, CPU This function allows you to set the processor's operating mode. User's Manual 4-17 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 85
Priority Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: N Selects the network. 1 Selects the built-in Solid - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 86
the system will continue to boot according to the current and available settings in HW Setup. USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup Keyboard function. Disables the Wake-up on Keyboard function. (Default) User's Manual 4-19 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 87
operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled the times listed in this manual when this function is enabled. Refer to User Information Guide about Retaining time. Enabled Enables Wake-up on - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 88
TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for quality protection levels as required by your home country or region. User's Manual 4-21 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 89
methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon the program are detected. Follow the instructions displayed on screen in the message. System Recovery Options in the event of a problem. You can also create recovery media and Manual 4-22 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 90
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 91
with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the the recovery USB Flash Memory into one available USB port. User's Manual 4-24 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 92
should follow the on-screen instructions. When drivers/utilities are installed Media", please contact TOSHIBA support for assistance. Restoring the software in the event of a problem. If you subsequently set up your manner other than specified in the manual, otherwise you may find that space - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 93
computer. 2. While holding down 0 (zero) key on the keyboard, turn on your computer. 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-26 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 94
IN green Battery partially charged or no charge • Operates • Charge • LED: Battery orange DC IN green • Quick charge • LED: Battery orange DC IN green User's Manual 5-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 95
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 5-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 96
the computer. Flashing orange Indicates a problem with the power supply. You should not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the lithium ion battery pack, also referred to in this manual as the main battery. Real Time Clock (RTC) battery - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 97
screen appears. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 98
PORTÉGÉ Z830/Satellite Z830 Series Time Refer to User Information Guide about Charging time. Battery charging notice The battery may not begin charging immediately under the following be aware that the actual remaining operating time may differ slightly from the calculated time. User's Manual 5-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 99
temperatures. Whether you enable Sleep and Charge function. Batteries exhausted time Refer to User Information Guide about Retaining time. Extending battery life To maximize the life of your battery packs: At least the computer's power - if it does not turn on then go to Step 4. User's Manual 5-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 100
again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. User's Manual 5-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 101
PORTÉGÉ Z830/Satellite Z830 Series If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration. User's Manual 5-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 102
Z830 Series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - Manual 6-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 103
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 104
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals external power source by looking at the DC IN indicator. If the User's Manual 6-3 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 105
problems caused by your computer's hardware or attached peripherals. Basic problems ability to produce apparent power problems. Overheating power down If will be lost. Problem Procedure Computer shuts down down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 106
cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as saver option under Select a power plan in the Power Options. User's Manual 6-5 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 107
Problem will restart. Keyboard Keyboard problems can be caused by the for further information. Problem Procedure Output to screen Support. Internal display panel Apparent computer's display panel problems & Advanced Usage, for further information. Problem Procedure No display Press the FN + - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 108
Z830 Series Problem Markings appear the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Solid State Drive Problem unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 109
the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB busy - Try moving the mouse again after waiting a short while. User's Manual 6-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 110
3. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound -> a free USB port in order to ensure it is firmly attached. User's Manual 6-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 111
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-10 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 112
PORTÉGÉ Z830/Satellite Z830 Series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-11 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 113
Problem The "USB Wakeup function" does not work. PORTÉGÉ Z830/Satellite Z830 Series Procedure When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support with your audio device. Problem Procedure No sound is the problem, contact TOSHIBA Support. - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 114
PORTÉGÉ Z830/Satellite Z830 Series Problem Procedure Monitor does not turn on After confirming the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 115
the system is off. If problems persist, consult your LAN administrator. 3, Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 116
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 117
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 118
SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer User's Manual A-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 119
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 120
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 121
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 122
restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit by the design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 123
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 124
PORTÉGÉ Z830/Satellite Z830 Series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 125
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 126
any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with User's Manual D-2 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 127
required. General authorization required for network and service supply. This subsection does not apply for the General authorization required for network and service supply. e.i.r.p 100mW. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 128
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to digital device, pursuant to Part 15 of FCC Rules. These limits are User's Manual D-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 129
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 130
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication uses FH-SS modulation. 3. 1 : The interference range of this equipment is less than 10 m. User's Manual D-6 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 131
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification equipment: 612BNXHMW DSP Research, Inc. Approval Number: D100898003 User's Manual D-7 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 132
Spain USA Bulgaria Czech Rep France Hungary Ireland Latvia Malaysia Norway Romania Sweden Canada Denmark Germany Iceland Italy Liechtenstein Malta Philippines Slovak Republic Switzerland User's Manual D-8 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 133
the countries/regions in the following table. An ad-hoc mode is not available in 802.11n mode. As of Sep. 2011 Japan USA User's Manual D-9 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 134
5-3 Battery indicator Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 C Cleaning the computer 3-28 list 1-1 Dual Pointing Device Touch Pad 6-8 E Equipment checklist 1-1 External monitor problems 6-13 External RGB monitor 2-5 F Fingerprint Sensor using 3-7 FN + 1 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 135
4-20 window 4-17 K Keyboard FN Sticky key 3-5 Function keys F1...F12 3-2 Hot key functions 3-3 problems 6-6 Windows special keys 3-5 L LAN cable types 3-18 connecting 3-18 problems 6-13 User's Manual HDMI out port 2-4 Heat dispersal 3-29, 4-7 Hibernation Mode 1-8, 4-8 Hot keys Hibernate 3-4 Lock - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 136
User's Manual power on 4-7 Starting the computer by password 4-16 Supervisor 4-15 user 4-14 6-6 Sound system 6-12 SSD 6-7 TOSHIBA support 6-14 Touch Pad 6-8 USB device 6-10 USB mouse 6-9 Wireless LAN 6-14 Solid State Drive 2-11 Sound system problems 6-12 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 137
V Video mode 3-28 Video RAM 2-11 W Web Camera 2-7 Wireless communication indicator 2-9 Wireless LAN problems 6-14 PORTÉGÉ Z830/Satellite Z830 Series User's Manual Index-4 - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 138
PORTÉGÉ Z830/Satellite Z830 Series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard - Toshiba Z830 PT225C-00P001 | Users Manual Canada; English - Page 139
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
PORTÉGÉ Z830
Satellite Z830
Series