Vaddio AV Bridge EasyUSB UC Interoperability FAQs
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Vaddio AV Bridge manual content summary:
- Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 1
- Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 2
3 General Troubleshooting ...25 3.1 PC & OS Compatibility:...25 3.2 EasyTalk USB Audio Solution...26 3.3 ClearView HD-‐USB PTZ Camera 27 3.4 AV Bridge ...27 3.5 Extreme USB Extender ...27 Vaddio - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 3
None None None Must have WebEx client version 28.7 to work with Vaddio USB Video Products. AV Bridge color space should be set to 4:2:0 Workaround for HD by downloading shareware to force - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 4
test call with Vaddio personnel and verification of audio and video functionality UC Client software with USB Webcam & Microphone source capability Recording & Encoding software that allows USB video - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 5
Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge o Audio-‐ Select Speakerphone (EasyUSB Mixer/Amp) as both the Microphone and Speaker for Jabber. Set microphone gain so audio is in - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 6
-‐ Select UVC Camera as the video source. The HD-‐USB and AV Bridge will be identified as a UVC Camera within the application. • Troubleshooting Symptom Potential Issue Poor Audio - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 7
of HD-‐USB Camera Table 2.2-‐ Tested Versions WebEx Version Operating Systems EasyUSB Tools Product WBS 28.7 and above Windows 7 MAC OS X EasyUSB Mixer Amp ClearView HD USB AV Bridge - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 8
the Video Options menu in WebEx represented as a COG Icon in the Participants Window. For AV Bridge, set the USB color space to 4:2:0 for optimum performance with WebEx. • Troubleshooting - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 9
proprietary signaling protocol. AV performance can Systems Windows 7 MAC OS X EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration: o Audio-‐ Set - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 10
order to support 720p calls. The HD-‐ USB Camera is currently not certified. There are open-‐source applications that can be downloaded that will force Skype into HD video mode. Vaddio - 131 - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 11
Vaddio - 131 Cheshire Lane - Suite 500 - Minnetonka - MN - 55305 - www.vaddio.com ph: (763) 971-‐4400 - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 12
Supports 640X480 video (max Table 2.4-‐ Tested Versions Adobe Version Version 9.0.1 Operating Systems Windows 7 MAC OS X EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 13
video pane in Adobe Connect. The HD-‐USB camera will be depicted as a UVC Camera • Troubleshooting: Symptom Potential Issue Can't Select Adobe UVC HD-‐USB Vaddio UVC device in operating system - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 14
ClearView HD USB AV Bridge • Recommended Configuration o Audio-‐ EasyUSB Mixer/Amp can be selected as audio device under Tools/Option/Audio Devices. Defaults setting are recommended. Lync - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 15
o Video-‐ The HD-‐USB camera is selected as the source within the Lync Options pane. The device will show up as an UVC Camera. • Troubleshooting: Symptom Potential Issue Can't get HD Video - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 16
proprietary encoder for video Table 2.6-‐ Tested Versions GTM Version Version 5.4 Operating Systems Windows 7 MAC OS X EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 17
Troubleshooting: Symptom Video video resolution potentially creating scaling artifact in the image. This may be improved by disabling the "Sharpeness setting" on the HD-‐USB noise processing" Vaddio - 131 - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 18
protocol with H.264 SVC Table 2.7-‐ Tested Versions Vidyo Desktop 2.2.1 Operating Systems Windows 7 MAC OS X EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 19
M100 Operating Systems EasyUSB Tools Product 1.0.4 Windows 7 EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration • Troubleshooting: Symptom HD USB Camera cannot - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 20
Operating Systems Windows 7 EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration o Audio-‐ In the setting of the ClearSea client, set the - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 21
• Troubleshooting: Symptom Potential Issue Resolution Vaddio - 131 Cheshire Lane - Suite 500 - Minnetonka - MN - 55305 - www.vaddio.com ph: (763) 971-‐4400 - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 22
Google+ Operating Systems EasyUSB Tools Product N/A Windows 7 EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration o Audio & Video-‐ Go to settings icon in - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 23
process of a new release that will be compatible with Vaddio Revision 1.2.0. • Configuration TBA • Troubleshooting TBA Vaddio - 131 Cheshire Lane - Suite 500 - Minnetonka - MN - 55305 - www - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 24
Versions Panopto Operating Systems EasyUSB Tools Product 4.2.5602 Windows 7 EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration o Audio & Video-‐ Select UVC - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 25
Quicktime Version Operating Systems 10.2 MAC OS X EasyUSB Tools Product EasyUSB Mixer Amp ClearView HD USB AV Bridge • Recommended Configuration: N/A Vaddio - 131 Cheshire - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 26
Troubleshooting USB Connections: The EasyUSB video devices require a USB 2.0 High Speed connection to the Host PC for HD Video. USB support volume control reporting to USB Vaddio - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 27
microphone is muted HDMI Audio Input selected on LCD Operating systems do not support acknowledgement of Mute from USB device EasyMic heard out Loudspeaker DIP Switch 8 Enabled Windows Register - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 28
left channel. WebEx added support for MJPEG cameras in T28.7. AV Bridge must be set to USB Color Space setting of 4:2:0 3.5 Extreme USB Extender Symptom Potential Issue Video Freezes when - Vaddio AV Bridge | EasyUSB UC Interoperability FAQs - Page 29
user may experience distorted audio on the Playback channel. The AV Bridge audio sub-‐system is compatible with Extreme USB Vaddio - 131 Cheshire Lane - Suite 500 - Minnetonka - MN - 55305