Vaddio ConferenceSHOT AV ConferenceSHOT AV Configuration & Administration
Vaddio ConferenceSHOT AV Manual
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- Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 1
Configuration and Administration Guide for ConferenceSHOT AV Enterprise-Class Conferencing System Document 411-0001-32 Rev. A January 2017 - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 2
Contents Overview 1 What's in this Guide 1 Features 1 A Quick Look at the System 2 Back of the Camera 2 Back of the Speaker 3 Using the Vaddio IR Remote Commander 4 Quick Reference 4 Details 5 Storing a Preset - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 3
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks Web Tasks for Administrators: Contacting Vaddio Technical Support 34 Web Tasks for Administrators: Viewing Diagnostic Logs 35 Troubleshooting and Care 36 Status Light 37 Restoring - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 4
n Troubleshooting and maintenance It does not include installation or connection instructions; these are available in the Installation Guide for n Universal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®, Mac® OS, and Linux operating systems, compatible with most UC - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 5
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System A Quick Look at the System n Camera and zoom lens: The ConferenceSHOT 10 camera features a 10X optical zoom - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 6
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Back of the Speaker Use the provided speaker cable to connect the speaker to the camera. 3 - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 7
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class red) Position Preset buttons 1 through 6 (bottom two rows) Auto Focus button (near arrow buttons) Manual Focus buttons Near and Far (below Zoom Speed buttons) Mic Mute button (center) Volume buttons (center - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 8
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System audio. Manual Focus - Switch the camera to Manual Focus mode. Near (-) adjustment - Moves the focus nearer when in manual focus mode. Far (+) adjustment - Moves the focus farther when in manual focus - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 9
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System on the remote. After 3 seconds, the room display presents the information. Compatible Web Browsers Supported web browsers: n Chrome® (latest version), n Firefox® (latest version), n Microsoft® - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 10
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System User Access By default, the web interface opens to the Camera Controls page without requiring a login. If - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 11
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing download logs when troubleshooting issues. n System - View firmware version and switch settings, reboot, restore factory defaults, and run firmware updates. n Help - Tech support contact information and - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 12
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Interface Quick Reference Where to find the controls you need right now. What do you need? - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 13
Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System What do you need? Reboot or reset to factory defaults Firmware n Current version information n Save (export) and restore (import) configuration n Firmware update (system) Firmware update (microphones) Vaddio Technical Support - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 14
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing Change the speaker volume n Put the camera in standby or bring it back to the ready state n Focus manually or set auto-focus n Set speeds for camera movements n Set or move to camera presets n Set the - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 15
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Stop or Resume Sending Video Use the Mute button to temporarily stop video from the camera without - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 16
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Mute the Speaker Use the Speaker button to silence the audio from the far end. Manage the - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 17
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Move the Camera Use the arrow buttons for camera pan and tilt. The center button moves the - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 18
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Store a Camera Preset 1. Set up the camera shot, then use the Store button to open the Store - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 19
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Change the Focus Open the Focus control to select Auto-focus, or set manual focus with the + (near) and - (far) buttons. These buttons are not recognized when the Auto Focus box is checked. Change - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 20
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Set Pan Direction By default, the arrow buttons move the camera in the direction that viewers at - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 21
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Managing Access name and phone number, and the number for people to call for in-house A/V support. This information is displayed on every page of the web interface. 18 - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 22
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Configuring Network and Time/Date Settings NETWORKING PAGE Things you can do on - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 23
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Specifying Time Zone and NTP Server 1. To make the time zone and NTP server editable, enable Automatic - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 24
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Configuring Streaming Settings STREAMING PAGE Things you can do on this page: n Edit - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 25
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Allow Soft Client Control of the System To allow conferencing applications to control the camera, check the - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 26
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Advanced IP Streaming Settings RTSP port: Vaddio strongly recommends using the default RTSP port number unless you - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 27
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System the light level, check the Auto Iris box. Leave it unchecked to adjust iris and gain manually. 2. Auto Iris adjustments - these adjust contrast between the brightest and darkest areas of the image - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 28
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Customizing the Audio AUDIO PAGE The web interface provides separate controls for each - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 29
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Fine-Tuning To adjust microphones for best far-end audio performance: Check or clear the checkboxes for - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 30
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System To reduce the dynamic range from the connected speaker: If some people on the far end are - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 31
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Setting up Macros and Triggers Macros define actions or sequences of actions. Triggers - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 32
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Defining and Deleting Triggers CONTROL DEVICES PAGE, TRIGGERS TAB To define a trigger: For the trigger you are - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 33
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Testing Triggers CONTROL DEVICES PAGE The Trigger Testing section is available from both tabs of the Control - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 34
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Reboots and Updates The System page opens to the Firmware tab, where you - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 35
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Start a . The camera reboots when the update is complete. 7. Contact Vaddio technical support if you encounter any problems with the update. Caution Do not remove power or reset the camera while - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 36
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Camera Switch Settings The DIP Switches tab of the System page provides access to these features: Camera - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 37
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Contacting Vaddio Technical Support If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 38
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Viewing Diagnostic Logs If you encounter a problem that you can't solve, your Vaddio technical support representative may ask you to download and email the log file - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 39
Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support Support. - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 40
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Status Light The light in the camera's base indicates its current state. n Blue - Camera is active n Purple - - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 41
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Operation, Storage, and Care For smears or smudges on the product, with an excess of static discharge Do not attempt to take this product apart. There are no user-serviceable components inside. 38 - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 42
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Compliance radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 43
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 44
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System Warranty Information See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details. Hardware* warranty: Two (2) year limited warranty on all parts and labor for - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 45
Index A admin login 6-7, 18 changing 18 default 6 AGC (automatic gain control) 26 anatomy of the camera 2 anatomy of the system 2 audio 2-4, 12-13, 25-26 connections 2-3 controls 25-26 delay 26 muting 4, 12-13 Audio page (web) 25 auto focus 16 auto iris 24 auto white balance 24 B backing up a - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 46
Configuration and Administration Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System login 6-7 admin 6-7 user 6 low-power state 13 M macros 28 creating and editing 28 testing 28 manual focus 4-5, 16 Max Bandwidth (IP streaming setting) 22 mic boost 26 MicPOD ports 2 microphone 4, - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 47
31 System page (web) 31 T technical support 34 temperature, operating and storage 38 testing 28, 30 macros 28 triggers 30 time zone 20 trigger command, failure to execute 30 trigger devices 28 triggers 28-30 defining 29 deleting 29 testing 30 troubleshooting 36 U UC conferencing status light color - Vaddio ConferenceSHOT AV | ConferenceSHOT AV Configuration & Administration - Page 48
.2011 / +1.763.971.4400 · Fax +1.763.971.4464 · Email [email protected] Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support information, and more. Vaddio, ConferenceSHOT, RoboSHOT, and EasyUSB are trademarks or registered trademarks of Milestone AV
Configuration and Administration Guide for
ConferenceSHOT AV
Enterprise-Class Conferencing System
Document 411-0001-32 Rev. A
January 2017