ViewSonic CDE4320 User Guide
ViewSonic CDE4320 Manual
 |
View all ViewSonic CDE4320 manuals
Add to My Manuals
Save this manual to your list of manuals |
ViewSonic CDE4320 manual content summary:
- ViewSonic CDE4320 | User Guide - Page 1
important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www - ViewSonic CDE4320 | User Guide - Page 2
exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you - ViewSonic CDE4320 | User Guide - Page 3
. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - ViewSonic CDE4320 | User Guide - Page 4
gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo. The following logo appears - ViewSonic CDE4320 | User Guide - Page 5
parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel. • Do not spill any liquids into the cabinet or use your monitor near water. • Do not insert objects of any kind into the cabinet - ViewSonic CDE4320 | User Guide - Page 6
monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the cabinet damaged. • If the monitor does not operate normally by following operating instructions. Recommended Use CAUTION: • For optimum performance, allow 20 minutes for warm- - ViewSonic CDE4320 | User Guide - Page 7
menu 18 6.1.3. Audio menu 18 6.1.4. Time 19 6.1.5. Advanced 19 6.1.6. About 21 7. Supported Media Formats 22 8. Input mode 26 9. Cleaning and Troubleshooting........... 29 9.1. Cleaning 29 9.2. Troubleshooting 30 10. Technical Specifications 31 11. RS232 Protocol 33 11.1. Introduction 33 - ViewSonic CDE4320 | User Guide - Page 8
www.viewsonic.com. For Your Records Product Name: Model Number: Document Number: Serial Number: Purchase Date: CDE4320 ViewSonic Commercial ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/ - ViewSonic CDE4320 | User Guide - Page 9
cord varies depending on destination. Remote Control and AAA Batteries CDE4320 Commercial Display Quick Start Guide 1 2 IR-OUT IR-IN SPDIF AUDIO-IOUT AUDIO-IN this product. If an extended line is required, please consult your service agent. • The product should be installed on a flat surface - ViewSonic CDE4320 | User Guide - Page 10
Grid Model Vesa Grid CDE4320 400(H) x 200(V)mm Caution: To prevent the display from falling: • For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the - ViewSonic CDE4320 | User Guide - Page 11
Ventilation Requirements for enclosure locating To allow heat to disperse, leave space between surrounding objects as shown in the diagram below. 100 mm 100 mm 100 mm 100 mm NOTES: When installing the display on a wall, proper installation. We accept no liability for installations not performed - ViewSonic CDE4320 | User Guide - Page 12
2. Parts and Functions 2.1. Control Panel 1 2 3 4 5 1 Press the key to enter the signal source selection menu, and to select the signal source. It is used to confirm the operation under the MENU operations. 2 ◄/►: It is used to adjust the volume. In the OSD menu, press the ◄/► key to adjust the - ViewSonic CDE4320 | User Guide - Page 13
IR-OUT IR-IN SPDIF 2.2. Input/Output Terminals 11 10 9 8 AUDIO-IOUT AUDIO-IN DVI-D 7 HDMI 2 USB 1 USB 2 LAN RS232 6 HDMI 1 (ARC) 12 3 4 5 1 MAIN POWER SWITCH Switch the main power on/off. 2 AC IN AC power input from the wall outlet. 3 USB PORT Connect your USB storage device 5 - ViewSonic CDE4320 | User Guide - Page 14
2.3. Remote Control 2.3.1. General functions 1 2 5 7 9 11 14 17 18 1 [ ] button Power on/off 2 [INPUT] button Input Source selection 3 [P.MODE] button Image adjustment menu for HDMI/DVI 4 [S.MODE] button 4 Audio adjustment menu for HDMI/DVI 3 5 [NUMERIC] buttons Numbers keypad 6 [ASPECT] - ViewSonic CDE4320 | User Guide - Page 15
battery compartment. 3. Replace the cover. Caution: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery - ViewSonic CDE4320 | User Guide - Page 16
3. Connecting External Equipment DVD / VCR / VCD 3.1. Connecting ExternalHDMI 1 (ARC) EqHDuMI2 ipment (DVD/VCR/VCD) HDMI Out 3.1.1. Using HDMI video input [HDMI IN] HDMI 1 (ARC) HDMI 2 DVD / VCR / VCD HDMI Out [VGA AUDIO IN] Audio Out PC PC LINE IN [HDMI IN] VGA IN 3.2. Connecting a - ViewSonic CDE4320 | User Guide - Page 17
3.3. Connecting Audio Equipment 3.3.1. Connecting an external audio device [AUDIO OUT] Audio In Stereo Amplifier AUDIO-IOUT AUDIO OUT PC [RS-232C] DISPLAY 1 [RS-232C IN] [RS-232C OUT] DISPLAY 2 [RS-232C IN] 9 - ViewSonic CDE4320 | User Guide - Page 18
3.4. IR Pass-through Connection External IR Receiver DISPLAY 1 [IR IN] [IR OUT] DISPLAY 2 [IR IN] NOTE: This display's remote control sensor will stop working if the [IR IN] is connected. 3.5. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control 10 - ViewSonic CDE4320 | User Guide - Page 19
4. Operation NOTE: T he control button described in this section is mainly on the remote control unless specified otherwise. 4.2. Watch the Connected Video Source 1. Press INPUT button. 2. Press or button to select a device, then press OK button. 4.1. Start-up and initial Setting 4.1.1. Welcome - ViewSonic CDE4320 | User Guide - Page 20
5. Launcher Press HOME button on remote control to show the Launcher screen. 5.2.1. DHCP DHCP mode: (1) Cannot modify IP Address, Netmask, DNS Address and Gateway. (2) If connect successfully, it will display current network configuration. 5.1. Setting Main items: (1) Network (2) Device (3) - ViewSonic CDE4320 | User Guide - Page 21
: MENU -> Advanced -> Boot on logo -> On/ Off/User. In user mode, user can choose their own boot logo and animation file. Note: (1) Boot logo file: Support JPG file (2) Boot animation file name: bootanimation. zip (3) Will pop-up a window for user to select file from USB. No priority issue. 13 - ViewSonic CDE4320 | User Guide - Page 22
USB External Storage after unlock the external storage. 5.3.4. Clear Storage The purpose is to clear all data in viewsonic folders. Divided into 4 mode: (1) Clear all viewsonic folders (2) Only clear viewsonic folder under Internal storage. (3) Only clear viewsonic folder under USB storage. 14 - ViewSonic CDE4320 | User Guide - Page 23
.db. Include OSD setting, Android settings but "Signage Display Name" and "Boot Logo" (2) Auto install 3rd par ty apk from viewsonic/ app. Press OK to execute Reset function automatically. 5.3.6. Import & Export The function of Impor t & Export Signage Display settins. Notes. (1) vs_setting - ViewSonic CDE4320 | User Guide - Page 24
Schedule: User can set the update time. (3) Manual update: User can update the OTA package manually. 5.4.2. About Main info in About: (1) Local USB. Will be shown in list for user selection if found Note: (1) Only support Android Full image. (2) file name should be update.zip. (3) the file should - ViewSonic CDE4320 | User Guide - Page 25
6. OSD Menu An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display. 6.1. Settings 6.1.1. Picture menu Navigating the OSD menu using the remote control: 1. Press the MENU button to display the OSD menu. 2. Press or - ViewSonic CDE4320 | User Guide - Page 26
RGB Range Select the mode to display the HDMI or DVI signal according to their signal format depending on their source device. • {Auto} - Auto detection signal format. • {Full Range} - displaying the signal that uses all 256 levels (from level 0 to 255). • {Limited Range} - displaying the signal - ViewSonic CDE4320 | User Guide - Page 27
DVI Audio in Select the audio input source. Analog: audio from audio input Digital : audio from DVI audio. Audio reset Reset all settings in the Audio menu to factory preset values. 6.1.4. Time Off Timer Set automatically power off time (in hours). Date and time Adjust the current date and time for - ViewSonic CDE4320 | User Guide - Page 28
• {User} 1. If Logo set to ON, ViewSonic logo and animation ViewSonic logo will show. 2. If Log set to OFF, neither ViewSonic logo nor animation logo will not show. 3. If - Once a signal is connected, it can only be selected manually. No signal, set the display to display the image automatically - ViewSonic CDE4320 | User Guide - Page 29
Switch on state Select the display status used for the next time you connect the power cord. • {Power off} - The display will remain off when the power cord is connected to a wall outlet. • {Forced on} - The display will turn on when the power cord is connected to a wall outlet. • {Last status} - - ViewSonic CDE4320 | User Guide - Page 30
7. Supported Media Formats USB Multimedia Codec Formats Type File Type Codec JPEG Photo PNG BMP MKV (.mkv) WebM(.webm) VP9 Video MP4(.mp4,.mov) 3GPP(.3gpp, - ViewSonic CDE4320 | User Guide - Page 31
DivX 4.12, DivX 5.x, DivX 6,XviD Resolution: 1080P@30fps Bit Rate: 40Mbps Profile: .Simple Profile .Advanced Simple Profile@Level 5 . GMC is not supported Resolution: 1080P@30fps Bit Rate: 40Mbps Sorenson Resolution: 1080P@30fps H.263 Bit Rate: 40Mbps H.264 Resolution: 4096 x 2160@60fps Bit Rate - ViewSonic CDE4320 | User Guide - Page 32
Video Audio MKV(.mkv) WebM(.webm) VP8 Resolution: 1920 x 1080@30fps Bit Rate: 50Mbps RM(.rm,.rmvb) MKV(.mkv) RV30/RV40 Resolution: 1080P@60fps Bit Rate: 40Mbps MP3(.mp3) AVI(.avi) ASF(.asf) MPEG1/2 Layer1 Sample rate: 16KHz ~ 48KHz Channel: Up to 2 Bit Rate: 32Kbps ~ 448Kbps DivX(.divx) - ViewSonic CDE4320 | User Guide - Page 33
Audio WAV(.wav) AVI(.avi) Matroska(.mkv,.mka) 3GPP(.3gpp,.3gp) MP4(.mp4,.mov,m4a) MPEG transport stream(. ts,.trp,.tp) MPEG program stream(. DAT,.VOB,.MPG,.MPEG) WAV(.wav) AVI(.avi) Matroska(.mkv,.mka) 3GPP(.3gpp,.3gp) MP4(.mp4,.mov,m4a) Matroska(.mkv,.mka) RM(.rm,.rmvb,.ra) Matroska(.mkv,.mka) - ViewSonic CDE4320 | User Guide - Page 34
8. Input mode Graphic Resolution: Standard Resolution Active Resolution H Pixels V Lines 640 480 720 400 800 600 832 624 1024 768 DVI 1152 864 1152 1280 1280 1280 1366 1360 1440 1680 870 720 960 1024 768 768 900 1050 Refresh Rate (V Frequency/Hz) 59.941 67.670 72.810 75.000 70. - ViewSonic CDE4320 | User Guide - Page 35
1600 1200 1920 1080 1920 1200 DVI 3840 2160 60.000 70.000 75.000 60.000 59.950 23.976 24.000 25.000 29.970 30.000 75.000 87.500 93.750 67.500 74.038 53.946 54.000 56.250 67.430 297.000 162.000 189.000 202.500 148.500 154.000 296.703 297.000 297.000 296.703 67.500 VESA VESA VESA VESA VESA - ViewSonic CDE4320 | User Guide - Page 36
60Hz). • Your PC display screen might appear different depending on the manufacturer (and your par ticular version of Windows). • Check your PC instruction book for information about connecting your PC to a display. • If a vertical and horizontal frequency-select mode exists, select 60Hz (ver tical - ViewSonic CDE4320 | User Guide - Page 37
Troubleshooting out any type of cleaning or maintenance procedure. Front Panel Cleaning Instructions • The front of the display has been specially treated. Wipe the display. If water or moisture gets inside the unit, operating problems, electrical and shock hazards may result. • Do not scratch or - ViewSonic CDE4320 | User Guide - Page 38
9.2. Troubleshooting Problems Possible causes The Power indicator does not A. the monitor is not powered on come on The Power indicator is on, but A. The Video wire is - ViewSonic CDE4320 | User Guide - Page 39
(Video + Audio) MAX: V ideo: 720p, 1080p, 4K @ 60Hz Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB:TMDS (Video) IR pass through or IR daisy chain USB 2.0, Multimedia play and service port General: Item Power Input Power Consumption (Max) Power Consumption (typ.) Power Consumption - ViewSonic CDE4320 | User Guide - Page 40
Internal Speaker: Item Type Input Impedance Output Sound Pressure Frequency Response Specifications 1 Way 1 Speaker 10 W (RMS) 8Ω 82 dB/W/M 160 Hz ~ 13 KHz 32 - ViewSonic CDE4320 | User Guide - Page 41
below, "PC" represents all the control units that can send or receive the RS232 protocol command. 11.2. Description 11.2.1. Hardware specification Viewsonic TV communication port on the rear side: (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment Male DSUB 9-Pin (outside view) [Special case - ViewSonic CDE4320 | User Guide - Page 42
11.3. Protocol 11.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total - ViewSonic CDE4320 | User Guide - Page 43
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x32 0x73 0x24 0x31 0x37 0x36 0x0D Reply (Hex Format) Name Length Hex 0x34 ID 0x30 0x32 Command Type 0x2D CR - ViewSonic CDE4320 | User Guide - Page 44
Brightness 8 Backlight*3.2.0 8 Power lock 8 Volume 8 Mute 8 Button lock 8 Menu 8 lock Number *3.1.1 8 Key Pad *3.1.1 8 Remote Con- 8 trol Restore de- 8 fault s $ 24 000 ~ 100 900:Bright down (-1) 901: Bright up (+1) *3.1.1 A B 42 000 ~ 100 1. For Android platform - ViewSonic CDE4320 | User Guide - Page 45
1 31 000: FULL (16:9) 001: NORMAL (4:3) 002: REAL (1:1) *3.1.0 OSD lan- 8 s 2 32 000: English Could be extended for guage 001: French more supported languag- Date: Year 8 002: Spanish es by model s V 56 Y17~Y99 Last 2 digits Date: Month 8 Date: Day 8 Time: Hour 8 Time: Min - ViewSonic CDE4320 | User Guide - Page 46
11.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000 Get-Function description: Length: Total Byte of Message - ViewSonic CDE4320 | User Guide - Page 47
Reply (Hex Format) Name Length Hex 0x38 ID 0x30 0x35 Command Type Command 0x72 0x62 Value1 0x30 Value2 0x36 Value3 0x37 CR 0x0D Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Name Hex Length 0x38 ID - ViewSonic CDE4320 | User Guide - Page 48
Get function table: Basic function Get Function Length ID Command Command Response Comments Type (ASCII) Code Code Range (Three ASCII Get-Bright- 8 (ASCII) (Hex) bytes) g b 62 000 ~ 100 ness Get-Back- 8 light*3.2.0 a B 42 000 ~ 100 1. For Android platform whose main mode is - ViewSonic CDE4320 | User Guide - Page 49
Get-Thermal 8 Get-Opera- 8 tion hour*3.2.0 Get-Device 8 name Get-MAC ad- 8 dress Get-IP ad- 8 dress *3.2.0 Get-Serial 8 number *3.2.0 Get-FW ver- 8 sion *3.2.0 g 0 30 000~100: 0~+100 deg C -01~-99: -1~-99 deg C g 1 31 000 1. Accumulated hours in 6-digit integer (000,001~ - ViewSonic CDE4320 | User Guide - Page 50
Optional function Get Function Length ID Command Command Response Range Comments Type (ASCII) Code Code (Three ASCII Get-Contrast 8 (ASCII) (Hex) bytes) g a 61 000 ~ 100 Get-Sharp- 8 g c 63 000 ~ 100 ness Get-Color 8 Get-Tint 8 Get-Backlight 8 g d 64 000 ~ 100 g e 65 000 - ViewSonic CDE4320 | User Guide - Page 51
Key 1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED ■ (F1) GREEN ■ (F2) YELLOW ■ (F3) BLUE ■ - ViewSonic CDE4320 | User Guide - Page 52
12. Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/ Region Asia Pacific & Africa Australia 中国 (China) Hong Kong ( - ViewSonic CDE4320 | User Guide - Page 53
instructions ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem - ViewSonic CDE4320 | User Guide - Page 54
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty in www.viewsoniceurope.com under Support/Warranty Information. 4.3: ViewSonic LCD Commercial Display Page 2 of 2 46 CD_LW01 Rev. - ViewSonic CDE4320 | User Guide - Page 55
nature, unauthorized product modification, or failure to follow instructions supplied with the product. b. Any damage of the service charges. How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support - ViewSonic CDE4320 | User Guide - Page 56
Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, Col 20 de Noviembre Tijuana, Mexico FOR USA SUPPORT: ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Tel: 800-688-6688 - ViewSonic CDE4320 | User Guide - Page 57
49
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
 |
 |
CDE4320
Commercial Display
User Guide
Model No. VS17890
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”