ViewSonic CDE5010 User Guide

ViewSonic CDE5010 Manual

ViewSonic CDE5010 manual content summary:

  • ViewSonic CDE5010 | User Guide - Page 1
    important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www
  • ViewSonic CDE5010 | User Guide - Page 2
    exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you
  • ViewSonic CDE5010 | User Guide - Page 3
    environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
  • ViewSonic CDE5010 | User Guide - Page 4
    Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to
  • ViewSonic CDE5010 | User Guide - Page 5
    Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all
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    spilled, or objects have fallen into the monitor. • If the monitor has been exposed to rain or water. • If the monitor has been dropped or the cabinet damaged. • If the monitor does not operate normally by following operating instructions. Recommended Use CAUTION: • For optimum performance, allow
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    Picture menu 31 6.1.2. Screen menu 32 6.1.3. Audio menu 33 6.1.4. Configuration1 menu........... 33 6.1.5. Configuration2 menu........... 34 6.1.6. Advanced option menu....... 35 7. Supported Media Formats 40 8. Input mode 42 9. Cleaning and Troubleshooting........... 43 9.1. Cleaning 43
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    11.3. Protocol 48 11.3.1. Set-Function Listing........... 48 11.3.2. Get-Function Listing.......... 52 11.3.3. Remote Control Pass-through mode 55 12. Other Information 58 Customer Support 58 Limited Warranty 59 Mexico Limited Warranty 61 vi
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    fax to ViewSonic. For Your Records Product Name: Model Number: Document Number: Serial Number: Purchase Date: CDE5010 ViewSonic Commercial ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support
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    AAA Batteries IR sensor cable For EU For China CD ROM Quick Start Guide For North America For UK RS232 Cable RS232 daisy chain cable NOTES: for this product. If an extended line is required, please consult your service agent. • The product should be installed on a flat surface to avoid
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    Grid Model Vesa Grid CDE5010 400(H) x 400(V)mm Caution: To prevent the display from falling: • For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the
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    Ventilation Requirements for enclosure locating To allow heat to disperse, leave space between surrounding objects as shown in the diagram below. 100 mm 100 mm 100 mm 100 mm NOTES: When installing the display on a wall, proper installation. We accept no liability for installations not performed
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    -- Lights off when the main power of the display is turned off * Using IR sensor cable for better remote control performance. (Please refer to the instructions of 3.5) 4
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    2.2. Input/Output Terminals 12 RS232 RS232 IN OUT RJ45 IR-IN IR-OUT DVI IN HDMI 1 IN HDMI 2 IN 46 3 5 7 8 9 10 17 MICRO SD USB 3.0 5V/0.9A USB 2.0 5V/0.5A PC LINE IN VGA IN AUDIO OUT 16 15 14 13 12 11 1 AC IN AC power input from the wall outlet. 2 MAIN POWER SWITCH Switch the main power
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    2.3. Remote Control 2.3.1. General functions 1 20 2 3 13 4 14 5 15 6 16 7 8 17 9 18 10 19 11 12 21 1 [POWER] button Press to switch on the display from standby mode. Press again to turn it off and back into standby mode. 2 [PLAY] button Control playback of media files (for Media
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    battery compartment. 3. Replace the cover. Caution: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place "AAA" batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix battery
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    2.4. Using of Remote sensor and power indicator 1. Push down the lens to have better remote control performance and easy to observe the light information of power status.. 2. Push up the lens before mounting the display for video wall application. 3. Pull/Push the lens until hearing the click sound.
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    3. Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input HDMI 1 IN HHDDMMII 11 IINN HDMI 2 IN HHDDMMII 22 IINN DDVVDD // VVCCRR // VVCCDD HHDDMMII OOuutt [[HHDDMMII IINN]] 3.2. Connecting a PC 3.2.1. Using VGA input PC LINE IN PPCC
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    3.2.3. Using HDMI input HDMI 1 IN HDMI 2 IN HDMI 1 IN HDMI 1 IN HDMI 2 IN HDMI 2 IN [HDMI IN] [[HHDDMMII IINN]] 3.3. Connecting Audio Equipment 3.3.1. Connecting an external audio device PC PPCC HDMI Out HHDDMMII OOuutt AAUUDIDIOOOOUTUT AUDIO OUT [AUDIO OUT] [[AAUUDDIIOO OOUUTT]] Audio In
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    3.5. IR Pass-through Connection External IR Receiver DISPLAY 1 [IR IN] [IR OUT] DISPLAY2 [IR IN] DISPLAY 1 [RS-232C OUT] DISPLAY 2 [RS-232C IN] NOTE:  1. This display's remote control sensor will stop working if the [IR IN] is connected. 2. IR loop through connection can suppor t up to 9
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    tape "Skip" to configure later 4.1.3. Signage Display Settings User can import the setting file from SD, USB or manual setting. User also can tape "Skip". Note: The setting file should be put on viewsonic folder in SD or USB and the file name is settings. db. 4.2. Watch the Connected Video Source
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    save or abort playlist. • back : return. A. If an empty playlist is chosen, the app will guide you to select the media source. All media files should be placed in / viewsonic / of root directory. For example, • videos in /root/viewsonic/video/ • photos in /root/ viewsonic /photo/ • music in /root
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    D. if you choose "Sort" in the slidebar, you can change the order of files one by one. 4.5. Web Browser You can save the web link and easy to browse the web site. Browser page has one item: {Settings}. Press {Settings} then enter next page. E. Press info key after you choose desired file, you
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    2. Press "Option" then left side will pop up a list Import : Import url list file Export : Export url list file Delete all : Delete all url record on right side Back : left side list will be close. B. Export A. Import Click Import, you can select URL file from Internal, USB storage or SD card.
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    }: setting play properties. A. If an empty playlist is chosen, the app will guide you to select the media source. All media files should be placed in /viewsonic/ of root directory. For example, • pdfs in /root/viewsonic/pdf/ 1. Select {Play} on this page, first you should choose one playlist
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    Select "Sort" in the slidebar, you can change the order of files one by one. 2. Select Custom app will show the installed APK. CDE model pre-install the vCastReceiver APK inside. 3. Select {Settings} on this page, this page has two parts, {Repeat Mode} and {Effect Duration}. • {Repeat Mode} : play
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    4.8. vCastReceiver ViewBoard Cast is the built-in wireless screen sharing receiver app within ViewBoard that allow users to cast in their presentation content, including mirroring screen content, images, videos, and audios. Before use ViewBoard Cast function, please be noted that proper network
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    return to previous operation interface Folder Click to view or open mobile device internal file Screen Click to share screen sharing (Android 5.0 above supported) Touch Click to change to touch mode Pen Click to make annotation in the picture Click to change color or thickness Clear Click to
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    5.2.1. DHCP DHCP mode: (1) Cannot modify IP Address, Netmask, DNS Address and Gateway. (2) If connect successfully, it will display current network configuration. (4) Security A. External Storage 5.2.2. Static IP Proxy In Static IP MainSwitch mode, user can input IP Address, Netmask,
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    3) When boot logo selected, PD will check if there is bootanimation. zip under USB and SD card. Case 2 The users do not settle customized boot logo. PD find bootanimation.zip file under SD and USB.The screen will show bootanimation.zip and select the first file automatically. Function
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    USB storage.) Note: picture storage path (1) In root of internal storage/usb storage/sd card, PD will create folder automatically. (2) The picture will save to ViewSonic/ Screenshot/. 22
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    6) Purge Screenshots Set up purge timeframe. One day or One week. (7) Send screenshots via email After check this item, it will send screenshot to email of administrator Please refer to 6.2.1 Email notification Note: Please confirm Email setting is done. 5.3.2. Server Settings 1. Email Notification
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    2) Manager Email Set up Receiver mail account 1) Account Set up FTP account Note: Input limitation (1) Length: 4-20 characters (2) Format: I. English a-z and A-Z II. Number 0-9 29 29 3) Test Send Test Mail To test Gmail account receive/send function. Note (1) When Email is Disable, "Send
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    After password input: Set up completed screen: 5) Port Set up FTP por t number. Default: 2121 Note: Input limitation (1) Length: Max 5 characters (2) Range: 1024 ~ 65535 (3) Format: Number 0-9 (4) Unavailable por t: 5000 (5) The por t number must more than 1024 3) Storage Path Show default path:
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    (2) Open Media Player slideshow effect edit page. (2) Open PDF Player effect edit page. 2. Browser Can edit Bookmark configuration. Open Browser setting page. 4. Custom App User can set up the application for Customer Source. Note (1) Only display User Installed app. (2) Will not show up system
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    Clear Storage The purpose is to clear all data in viewsonic folders. Divided into 4 mode: (1) Clear all viewsonic folders (2) Only clear viewsonic folder under Internal storage. (3) Only clear viewsonic folder under USB storage. (4) Only clear viewsonic folder under SD card. Pop-up the window to
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    all available storage (internal/SD/USB) Press OK to execute Reset function automatically. 5.4.3.2 Import Signage Display Settings Impor t settings.db from viewsonic folder under USB or SD card. (1) Import settings.db. Include OSD setting, Android settings but "Signage Display Name" and "Boot Logo
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    / (2) SD / USB Files under root 3. Target Location (1) Internal storage Save to /viewsonic/ (2) SD / USB Save to root 5.7. Date & time Via Scalar OSD menu to control Auto Time On/Off. Note: Add new NTP server to display current
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    5.9.1. System updates Will automatically search update.zip in USB. Will be shown in list for user selection if found Note: (1) Only support Android Full image. (2) file name should be update.zip. (3) the file should be located in root of storage. 6. OSD Menu An overall view of the
  • ViewSonic CDE5010 | User Guide - Page 40
    6.1. Settings 6.1.1. Picture menu Picture Screen Audio Configuration 1 Configuration 2 Advanced option Brightness Contrast Sharpness Black level Tint Color Noise reduction Gamma selection Color temperature Color control Smart power Overscan 90 50 20 50 50 55 Medium Native Native Action Off Off
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    6.1.2. Screen menu Picture Screen Audio Configuration 1 Configuration 2 Advanced option H position V position Clock Zoom mode Custom zoom Auto adjust Screen reset 50 50 97 Full Action Action Action H position Control Horizontal Image position within the display area of the LCD. Press + button to
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    6.1.3. Audio menu Picture Screen Audio Configuration 1 Configuration 2 Advanced option Balance Treble Bass Volume Audio Out (Line Out) Maximum Volume Minimum Volume Mute Audio source Audio reset Audio Out Sync 50 50 50 30 30 100 0 Off Digital Action Off Balance Adjust to emphasize left or right
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    set to ON, both scalar ViewSonic logo and android animation ViewSonic logo will show. 2. If Log set to OFF, neither scalar ViewSonic logo nor android animation logo Monitor ID number range is between 1 to 255. Th1e1option are22: {Monitor 3g3roup} 44 55 66 Monitor ID Monitor ID 77 1 88 Monitor
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    • {Secondary} - Designate this display as the secondary display.This display can not be Monitor information operated by the remote control, and will only Model name Serial NO. Operation hours SW Version CDE5010 N/A 0 FB01.06 receive the control signal from the primar y display via the RS232C
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    OSD brightness value, e.g., 70 • Type: {Off} (Default)/{SW Tool}/{OSD Only} • Source resolution: {Full HD}(Default)/ {4K} • H monitors - Select the number of displays on the horizontal side. • V monitors - Select the number of displays on the ver tical side. • Position - Select the position of this
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    NTP Server Current date time 1. Press [OK] button to enter or choose 2. Press [ ] back button to return. 3. Press [ ] or [ ] button to adjust them. * Cannot set time to date after year 2037. 2.android.pool.ntp.org 2017/06/27 13:17:33 Schedule This function allows you to program up to 7 (seven)
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    OSD Transparency Adjust OSD transparency. • {Off} - Transparency off. • {1-100} - Transparency level 1-100. Power Save Mode 1 [TCP off, WOL on, auto off] Mode 2 [TCP off, WOL on, auto on/off] Mode 3 [TCP on, WOL off, auto on/off] Mode 4 [TCP on, WOL off, no auto on/off] Power save modes Mode 1: 
  • ViewSonic CDE5010 | User Guide - Page 48
    Auto FW Update Setup Android FW auto background update time. NOTE: When Auto FW update is not OFF, display will work under Mode3 for FW update, but OSD item will not change. Advanced option reset Reset all settings except {Date and Time} in the Advanced option menu to factory preset values. 1. Press
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    7. Supported Media Formats USB Multimedia Codec Formats Video Decode Type Video Codec Container MPEG1/2 MPEG1/2 MPEG program stream 2 Sampling Rate: 16KHZ~48KHz Bit Rate: 8kbps~768Kbps 2 Sampling Rate: 8KHZ~96 (M10)KHz Non-support LBR Bit Rate: N/A 5.1 Sampling Rate: 8KHZ~48KHz 40
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    Image Decode Type JPEG BMP PNG Image Codec Photo JFIF file format 1.02 File Format: JPG, JPEG BMP File Format: BMP PNG File Format: PNG Decode V V V Encode Channel Remark Max Resolution: 7000 x 7000 2 The limitation of max resolution depends on DRAM Max Resolution: 15360 x 8640 2
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    60Hz). • Your PC display screen might appear different depending on the manufacturer (and your par ticular version of Windows). • Check your PC instruction book for information about connecting your PC to a display. • If a ver tical and horizontal frequency-select mode exists, select 60Hz (ver tical
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    Troubleshooting out any type of cleaning or maintenance procedure. Front Panel Cleaning Instructions • The front of the display has been specially treated. Wipe the display. If water or moisture gets inside the unit, operating problems, electrical and shock hazards may result. • Do not scratch or
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    9.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back
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    1080p, 1920 × 1080/60 Hz (WUXGA) (19 pin) Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB:TMDS (Video) D-SUB jack (15pin) Analog RGB: 0.7V [p-p] (75Ω), chain USB x 2 (Type A) USB 2.0, Multimedia play and service port / USB 3.0, Multimedia play only General: Item Power Input
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    Environmental Condition: Item Temperature Operational Storage Humidity Operational Storage Altitude Operational Storage Internal Speaker: Item Type Input Impedance Output Sound Pressure Frequency Response Specifications 0 ~ 40°C -20 ~ 60°C 20 ~ 80% RH (No condensation) 5 ~ 95% RH (No
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    the RS232 protocol command. 11.2. Description 11.2.1. Hardware specification Viewsonic TV communication port on the rear side: (1) Connector type: Reference PC sends to Monitor command packet followed by "CR". Every time PC sends control command to the Monitor, the Monitor shall respond as follows:
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    11.3. Protocol 11.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total
  • ViewSonic CDE5010 | User Guide - Page 58
    Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x32 0x73 0x24 0x31 0x37 0x36 0x0D Reply (Hex Format) Name Length Hex 0x34 ID 0x30 0x32 Command Type 0x2D CR
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    000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 Comments 050 is central Could be extended for more supported languages by model PIP-Input 8 005: DVI s 7 37 *2.9 006: VGA1 016: VGA2 026: VGA3 Value range is same as SET-Input select 007: Slot-in
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    wall) 51 000: OFF 001: ON (for video wall) Bezel width compensation 52 01x~09x: H 0x1~0x9: V (for video wall) 1. 2nd digital for H monitors 2. 3rd digital for V monitors 53 001~025 (for Video wall) Copy the screen of Position# to identified display 56 Y17~Y99 Last 2 digits (20)17~(20)99
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    11.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000 Get-Function description: Length: Total Byte of Message
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    Reply (Hex Format) Name Length Hex 0x38 ID 0x30 0x35 Command Type Command 0x72 0x62 Value1 0x30 Value2 0x36 Value3 0x37 CR 0x0D Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Name Hex Length 0x38 ID
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    : Pass through 000 : Unlock 001 : Lock 000 : Unlock 001 : Lock 000 : Unlock 001 : Lock 000 : OFF 001 : ON 000 : OFF 001 : ON 01x~09x: H monitors 0x1~0x9 : V monitors 000 : OFF 001~025 000 000~100: 0~+100 deg C -01~-99: -1~-99 deg C 000 (See below note) 000 (See the Set-Date command) 000
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    (for Video wall) 77 000: OFF 001: ON (for Video wall) Bezel width compensation 78 01x~09x: H monitors 0x1~0x9: V monitors (for Video wall) 1. 2nd digital for H monitors 2. 3rd digital for V monitors 79 000: OFF 001~025 (for Video wall) Copy the screen of Position# to identified display 32
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    Key 1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED ■ (F1) GREEN ■ (F2) YELLOW ■ (F3) BLUE ■
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    NOTE:  1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2. When TV/DS is ON
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    viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk/ www.hk.viewsonic.com T= 852 3102 2900 [email protected] www.in.viewsonic.com T= 1800 419 0959 [email protected] ap.viewsonic.com/kr/ www.viewsonic.com/la/ www.hk.viewsonic.com T= 080 333 2131 C= http://www
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    instructions ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem
  • ViewSonic CDE5010 | User Guide - Page 69
    For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty in www.viewsoniceurope.com under Support/Warranty Information. 4.3: ViewSonic LCD Commercial Display Page 2 of 2 60 CD_LW01 Rev.
  • ViewSonic CDE5010 | User Guide - Page 70
    nature, unauthorized product modification, or failure to follow instructions supplied with the product. b. Any damage of the service charges. How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support
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    Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, Col 20 de Noviembre Tijuana, Mexico FOR USA SUPPORT: ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Tel: 800-688-6688
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CDE5010
Commercial Display
User Guide
Model No. VS17539
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”