ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics
ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics Manual
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ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics manual content summary:
- ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 1
important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 2
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 3
user guide in a safe place for later reference. • Read all warnings and follow all instructions. information, refer to the "Maintenance" section of this manual. • Avoid touching the screen, as oil may that may be placed between the product and supporting furniture. • When moving the device, be - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 4
manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: ͫ if the power-supply cord or plug is - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 5
• Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over. Hole pattern (W x H) Interface Pad (W x H x D) Pad Hole 100 x 100 mm 115 x 115 x 2.6 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 6
Contents Safety Precautions 3 Introduction 8 Package Contents...8 Product Overview...9 I/O Overview...10 Pen Overview...11 Pen Specifications and Recharge Note 12 Initial Setup 13 Making Connections 14 Connecting to Power 14 Connecting External Devices 15 HDMI in Connection 15 HDMI out - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 7
Appendix 43 Specifications...43 Glossary...45 Troubleshooting...50 Maintenance...52 General Precautions 52 Cleaning the Screen 52 Cleaning the Case 52 Regulatory and Service Information 53 Compliance Information 53 FCC Compliance Statement 53 Industry Canada Statement 53 CE Conformity for - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 8
Introduction Package Contents • Touch display • Power cord • USB Type C cable • HDMI cable • USB 3.0 upstream cable (Type B to Type A) • Quick start guide • MPP2.0 Active Pen • Pen tether NOTE: The power cord and video cables included in your package may vary depending on your country. Please - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 9
Product Overview Front and Left Side View Pen Tether Anchor Point Magnetic Point Magnetic Point Rear and Right Side View HDMI Type-C HDMI Out Power Button Control Panel Keys USB 3.0 5V/2A Magnetic Point Adjustable Stand NOTE: For more information about the Touch Disable/1(ViewMode)/2/3/4/5 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 10
I/O Overview Left Side USB 3.0 5V/2A 1 1 2 1. USB Downstream 2. USB Upstream Right Side 3 3. AC IN Type-C 4 5 4. HDMI in 7. HDMI out 6 5. USB Type C 8. Audio Out 7 89 6. VGA 9. Audio In 10 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 11
Pen Overview LED Charging Port Adjustment Buttons 11 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 12
avoid battery damage. • If a high power consumption charge device is used, it will cause battery damage. • This Microsoft Pen Protocol (MPP) 2.0 pen does not support Power Delivery (PD) Protocol. • It is recommended to use a USB Type A to Type C cable and connect to the USB Type A port of the ID2456 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 13
Initial Setup This section provides detailed instructions for setting up your monitor. Wall Mounting Refer to the table below for the 10 mm). 100 mm HDMI Type-C HDMI Out USB 3.0 5V/2A 100 mm 5. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall. 13 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 14
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet. 1 2 14 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 15
Connecting External Devices HDMI in Connection Connect one end of an HDMI cable to the HDMI in port of your monitor. Then connect the other end of the cable to the HDMI out port of your computer. HDMI out Connection To ouput video via an external display device, connect one end of an HDMI cable to - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 16
VGA Connection Connect one end of a VGA cable to the VGA port of your monitor. Then connect the other end of the cable to the VGA port of your computer. HDMI Type-C HDMI Out USB 3.0 5V/2A VGA VGA 16 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 17
to the USB down stream port of your computer. • One (1) USB Type C ports: One (1) up stream. Make sure your Type C output device and cable support video signal transmission. ͫ NOTE: Power delivery capable, 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/4.5A. Users can power their notebooks when connected. HDMI - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 18
Touch Function Control Your external device(s) can be connected in any of the following configurations: • Type C Connection Connect a Type C cable from your computer to the Type C port on the monitor. HDMI Type-C HDMI Out USB 3.0 5V/2A Type-C Type-C • HDMI Connection 1. Connect an HDMI cable - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 19
when you touch the screen, do the following: 1. Open: Control Panel > Hardware and Sound >Tablet PC Settings 2. Select Calibration. 3. Follow the instructions to recalibrate your screen. If Windows cannot identify the touch screen when you touch the screen, do the following: 1. Open: Control Panel - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 20
Audio Connection Plug an audio cable into the Audio In/Audio Out port of the monitor. Plug the other end into your computer (Audio In) or ear-/headphones (Audio Out). NOTE: The monitor is also equipped with dual speakers. HDMI Type-C HDMI Out USB 3.0 5V/2A 20 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 21
Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (15˚ to 70˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. 21 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 22
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 23
activate the Quick menu. Viewmode Contrast/Brightness Input Select Main Menu Viewmode Contrast/Brightness Exit Input Select Main Menu NOTE: Follow the key guide that appears on the bottom of the screen to select Exit the option or make adjustments. ViewMode Select one of the preset standard - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 24
Select Select the input source. s VGA HDMI TYPE C Main Menu Enter the On-Screen Display (OSD) Menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust VGA HDMI TYPE C Exit Exit the Quick Menu. 1920 X 1080 @ 60Hz 24 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 25
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key 2 + 3 Description Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 26
Key 2 + 4 Description Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button 3 Press and hold for 10s to lock power If the Power button is locked - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 27
x 1080 @ 60Hz Mute Audio Input 1920 x 1080 @ 60Hz Key Guide 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust VGA HDMI TYPE C 1920 X 1080 @ 60Hz 2. Press the - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 28
enter the sub-menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume On Mute Off Audio Input 1920 x to confirm. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume On Mute Off Audio Input 1920 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 29
Image Setup Menu Adjust Volume On Mute Off Audio Input ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume 50 Mute Audio Input 1920 x 1080 @ 60Hz Key Guide 5. Press the 4 key to return to the previous menu. NOTE: To exit the OSD Menu, press the - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 30
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Input Select VGA HDMI TYPE C Audio Adjust Volume (-/+, 0~100) On Mute Off Audio In Audio Input HDMI Type C ViewMode Off Web Office Text Movie MAC Mono FPS 1 Game FPS 2 RTS MOBA Color Adjust Contrast Contrast/Brightness - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 31
Main Menu Manual Image Adjust Sub-menu Auto Image Adjust (for VGA only) Horizontal Size (for VGA only) H./V. Position (for VGA only) Fine Tune (for VGA only) Sharpness - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 32
Main Menu Setup Menu Sub-menu Language Select Resolution Notice Information OSD Timeout OSD Background OSD Pivot English Français Deutsch Español Italiano Suomi Türkçe eská Svenska On Off Menu Option (-/+, 5/15/30/60) On Off 0° +90° -90° 32 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 33
Main Menu Setup Menu Sub-menu Power Indicator Boot Up Screen Auto Power Off Sleep ECO Mode Touch Screen Auto Detect Memory Recall On Off On Off On Off 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Standard Optimize Conserve On Off On Off Menu Option 33 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 34
) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust VGA HDMI TYPE C 1920 X 1080 @ 60Hz 3. Press the 1(ViewMode) or 2 key to select the desired input source. Then press the - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 35
or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume Mute Audio Input 1920 x 1080 @ 60Hz 3. Press the 1(ViewMode) or 2 key to select the desired option. Then press the - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 36
to enter the ViewMode menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Off Office Movie MAC Mono Game 1920 X 1080 @ enter the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option or - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 37
the Color Adjust menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Contrast/Brightness Color Temperature Color Space Color Range the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 38
is RGB. • YUV: The input signal color format is YUV. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. • Auto: Automatically recognizes the color - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 39
to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Auto Image Adjust Horizontal Size H./V. Position Fine Tune - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 40
Menu Option Description Low Input Lag Select the appropriate speed to decrease input to output latency. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience. NOTE: Some options are only available for analog input signals. 40 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 41
the Setup Menu menu. ID2456 Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Language Select Resolution Notice Information OSD Timeout OSD Background 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. 41 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 42
of time. Set the amount of idle time before the monitor enters Sleep mode. Choose between various modes, based on power consumption. Enable/Disable touch support. Automatically detect the input signal. Resets all settings to their default values. 42 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 43
Appendix Specifications Item Category LCD Type Touch Compatibility Resolution¹ Display Size Type Supported Surface Treatment PC Macintosh Recommended Supported Power Adapter² Input Voltage Specifications Reverse Type, a-si, Active Matrix 1920 x 1080 LCD, 0.2745 mm x 0.2745 mm pixel pitch 60 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 44
Item Display Area Operating conditions Storage conditions Dimensions Wall Mount Weight Power saving modes Category Full Scan (H x V) Temperature Humidity Altitude Temperature Humidity Altitude Physical (W x H x D) Dimensions Physical On³ Off Specifications 527.04 x 296.46 mm (20.75" x 11.67") 0° C - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 45
Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. NOTE: (Exception) This control does not affect changes made with the "Language Select" or "Power Lock setting". Audio Adjust Adjusts the volume - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 46
help adjust the color settings to fit the user's needs. Color Format The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Color Space Allows users to choose which - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 47
graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards's user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution is 1024 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 48
Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the "Specifications" of this manual. NOTE: • (Exception) This control does not affect changes made in the "Language Select" or "Power Lock" setting. • Memory Recall is the default - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 49
R Recall Resets the ViewMode monitor settings. Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution. Response Time Creates smooth images without - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 50
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue No power Power is On, but no image appears on screen Wrong or abnormal colors Screen image is too light or dark Screen - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 51
Problem or Issue The screen appears yellow The OSD Menu does not appear on the screen/the OSD controls are inaccessible Control panel keys do not - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 52
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 53
Regulatory and Service Information Compliance Information This section addresses all connected requirements radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 54
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 55
ViewSonic® website to learn more. USA & Canada: https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycleprogram Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 55 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 56
Copyright Information Copyright© ViewSonic® Corporation, 2022. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 57
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 58
resulting from: ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by ViewSonic®. ͫ Damage to or loss of any programs, data - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 59
in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 60
not apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or at: http://www.viewsonic.com/eu/ under "Support/Warranty Information". Display Warranty Term Template In UG VSC_TEMP_2007 60 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 61
other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product, such as electrical power extended period of time. • Removal, installation, insurance, and set-up service charges. 61 - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 62
service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 63
39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: - ViewSonic ID2456 24" Touch Display with Active Stylus and Advanced Ergonomics | - Page 64
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
ID2456
Display
User Guide
Model No. VS18859
P/N: ID2456
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website.