ViewSonic VG2440V User Guide
ViewSonic VG2440V Manual
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- ViewSonic VG2440V | User Guide - Page 1
important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www - ViewSonic VG2440V | User Guide - Page 2
exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well. Once again, thank - ViewSonic VG2440V | User Guide - Page 3
using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. • Do not attempt to - ViewSonic VG2440V | User Guide - Page 4
the AC outlet if the device is not being used for a long period of time. • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: ͫ if the power and refresh rate. For details, please refer to the graphics card's user guide. 4 - ViewSonic VG2440V | User Guide - Page 5
Contents Safety Precautions 3 Introduction 7 Package Contents...7 Product Overview...8 Initial Setup 9 Installing the Stand 9 Wall Mounting...12 Using the Security Slot 14 Making Connections 15 Connecting to Power 15 Connecting External Devices 16 HDMI Connection 16 DisplayPort Connection - ViewSonic VG2440V | User Guide - Page 6
Appendix 46 Specifications...46 Glossary...49 Troubleshooting...54 Maintenance...56 General Precautions 56 Cleaning the Screen 56 Cleaning the Case 56 Disclaimer...56 Product Upgradeability and Repairability 57 Regulatory and Service Information 58 Compliance Information 58 FCC Compliance - ViewSonic VG2440V | User Guide - Page 7
Introduction Package Contents • IPS display • Power cord • Video cable • USB cable • Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information. 7 - ViewSonic VG2440V | User Guide - Page 8
Product Overview Front View Webcam Display screen 135 24 Power button NOTE: For more information about the 1 (Volume Down) / 2 (Volume Up) / 3 (Speaker Mute) / 4 (Microphone Mute) / 5 (OSD Menu) key and its functions, refer to "Hot Keys" on page 29. Rear View Security Slot USB Downstream 1 - ViewSonic VG2440V | User Guide - Page 9
Initial Setup This section provides detailed instructions for setting up your monitor. NOTE: The monitor comes packaged in a user-friendly box to make installation easy. Installing the Stand 1. Place the box on a - ViewSonic VG2440V | User Guide - Page 10
4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place. 10 - ViewSonic VG2440V | User Guide - Page 11
5. Using the stand's handle, lift the device out of the box and into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury. 11 - ViewSonic VG2440V | User Guide - Page 12
mount kits. NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wallmounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Loading (W x H) Interface Pad (W x H x D) Pad Hole Screw Specification & Quantity 14 kg 100 x 100 mm 115 - ViewSonic VG2440V | User Guide - Page 13
100 mm 5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall. 13 - ViewSonic VG2440V | User Guide - Page 14
slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking - ViewSonic VG2440V | User Guide - Page 15
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet. 1 2 15 - ViewSonic VG2440V | User Guide - Page 16
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port. 16 - ViewSonic VG2440V | User Guide - Page 17
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the "mini DP to - ViewSonic VG2440V | User Guide - Page 18
VGA Connection Connect one end of a VGA cable to the VGA port of your monitor. Then connect the other end of the cable to the VGA port of your computer. VGA VGA 18 - ViewSonic VG2440V | User Guide - Page 19
to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports two (2) types of USB ports. When making the connection(s), observe the following guidelines: • Three (3) USB Type A ports: Connection for your Type A peripheral device - ViewSonic VG2440V | User Guide - Page 20
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE:The monitor is also equipped with dual speakers. 20 - ViewSonic VG2440V | User Guide - Page 21
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track. 21 - ViewSonic VG2440V | User Guide - Page 22
while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 40° tilt. Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full - ViewSonic VG2440V | User Guide - Page 23
2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation. NOTE: • To rotate the screen image, manually change the system's display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands. 23 - ViewSonic VG2440V | User Guide - Page 24
Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (60°). 24 - ViewSonic VG2440V | User Guide - Page 25
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor - ViewSonic VG2440V | User Guide - Page 26
Using the Webcam NOTE: To activate the webcam, ensure the monitor is connected to your computer via the USB Upstream port. Opening and Covering the Webcam Opened Covered 26 - ViewSonic VG2440V | User Guide - Page 27
Tilting the Webcam Tilt the slider door forwards or backwards to adjust the viewing angle (-5° to 5°). 27 - ViewSonic VG2440V | User Guide - Page 28
Using the Control Panel Keys Use the control panel keys to adjust the volume, mute the speaker, mute the microphone, and navigate the On-Screen Display (OSD) Menu. Quick Menu 135 24 Volume Down/Volume Up Press the 1 or 2 key to adjust the speaker volume. Speaker Mute Press the 3 key to mute/ - ViewSonic VG2440V | User Guide - Page 29
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock - ViewSonic VG2440V | User Guide - Page 30
Key 2 + 4 Description Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button 3 Press and hold for 10s to lock power If the Power button is - ViewSonic VG2440V | User Guide - Page 31
Configuring the Settings General Operations 1920 X 1080@60Hz 1920 X 1080@60Hz Key Guide 1. Press the 5 key to display the OSD Menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust D-Sub HDMI DisplayPort 1920 X 1080 @ 60Hz 2. Press the 1 or 2 key to select the - ViewSonic VG2440V | User Guide - Page 32
the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Volume On Speaker Mute Off Microphone Mute 1920 X 1080 @ 60Hz 4. Press the 1 or 2 key to adjust/select the setting. Then - ViewSonic VG2440V | User Guide - Page 33
the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Volume On Speaker Mute Off Microphone Mute Input Select - ViewSonic VG2440V | User Guide - Page 34
On-Screen Display (OSD) Menu Tree Main Menu Input Select Sub-menu D-Sub (VGA) HDMI Menu Option DisplayPort Audio/Mic Volume Speaker Mute (-/+, 0~100) On Off Microphone On Mute Off ViewMode Off Office Web Text CUSTOM 1/2/3 Low Input Lag Black Stabilization Advanced DCR Response - ViewSonic VG2440V | User Guide - Page 35
Color Red Green Blue Color Space¹ Auto RGB YUV Color Range¹ Auto Full Range Limited Range Gamma 1.8 2.0 2.2 2.4 2.6 2.8 Manual Image Auto Image Adjust² Adjust Horizontal Size² (-/+, 0~100) H./V. Position² Horizontal Position (-/+, 0~100) Vertical Position (-/+, 0~100) Fine - ViewSonic VG2440V | User Guide - Page 36
Main Menu Setup Menu Sub-menu Menu Option Language English Français Deutsch Español Italiano Suomi Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution On Notice Off Information OSD Timeout (-/+, 5/15/30/60) OSD Background On Off OSD Pivot 0˚ +90˚ -90˚ Power Indicator - ViewSonic VG2440V | User Guide - Page 37
Main Menu Setup Menu Sub-menu DisplayPort 1.2³ DDC/CI Auto Detect All Recall Menu Option On Off On Off On Off ¹ If a D-Sub connection is detected, it will be grayed out. ² If no D-Sub connection is detected, it will be grayed out. ³ If no DisplayPort connection is detected, it will be grayed out. - ViewSonic VG2440V | User Guide - Page 38
the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust D-Sub HDMI DisplayPort 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the desired input source. Then press the 3 key - ViewSonic VG2440V | User Guide - Page 39
. 2. Press the 1 or 2 key to select Audio/Mic. Then press the 3 key to enter the Audio/Mic menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Volume Speaker Mute Microphone Mute 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the menu option. Then press the - ViewSonic VG2440V | User Guide - Page 40
the 3 key to enter the ViewMode menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Off Office Movie MAC Mono Game 1920 X 1080 @ 60Hz the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option - ViewSonic VG2440V | User Guide - Page 41
to enter the Color Adjust menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Contrast/Brightness Color Temperature Color Space Color Range Gamma respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the - ViewSonic VG2440V | User Guide - Page 42
is RGB. • YUV: The input signal color format is YUV. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. • Auto: Automatically recognizes the color - ViewSonic VG2440V | User Guide - Page 43
the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Auto Image Adjust Horizontal Size H./V. Positian Fine Tune Sharpness - ViewSonic VG2440V | User Guide - Page 44
to enter the Setup Menu menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Adjust Language Resolution Notice Information OSD Timeout OSD Background OSD Pivot 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. 44 - ViewSonic VG2440V | User Guide - Page 45
the amount of idle time before the monitor enters Sleep mode. Choose between various modes, based on power consumption. Enable/Disable DisplayPort 1.2 support. Enable this option to allow the monitor control via the graphics card. Automatically detect the input signal. Resets all settings to their - ViewSonic VG2440V | User Guide - Page 46
Appendix Specifications Item LCD Input Signal Audio Compatibility Category Type Display Size Color Filter Glass Surface Video Sync Speaker PC Macintosh Recommended Specifications IPS, a-Si TFT active matrix 1920 x 1080 LCD 0.2745 (H)mm x 0.2745 (V)mm pixel pitch 60.5 cm (23.8" viewable) RGB - ViewSonic VG2440V | User Guide - Page 47
Item Resolution1 Power Adapter2 Display area Operating conditions Storage conditions Dimensions Wall Mount Weight Category Supported Input Voltage Full Scan (H x V) Temperature Humidity Altitude Temperature Humidity Altitude Physical (W x H x D) Dimensions Physical Specifications • 1920 x 1080 @ - ViewSonic VG2440V | User Guide - Page 48
card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. ² Please use the power adapter from ViewSonic® or an authorized source only. ³ Maximum power consumption without Audio or USB. 48 - ViewSonic VG2440V | User Guide - Page 49
operating in a factory Preset Timing Mode listed in the Specifications of this manual. NOTE: (Exception) This control does not affect changes made with image for an ideal viewing experience. B Black Stabilization ViewSonic's Black stabilization provides heightened visibility and detail by - ViewSonic VG2440V | User Guide - Page 50
C Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description Auto The monitor automatically recognizes - ViewSonic VG2440V | User Guide - Page 51
and 2.8. H H./V. Position Manually adjust the screen image horizontally and/or vertically. Horizontal Size Manually stretch or shorten the number, the serial number, and the ViewSonic® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate - ViewSonic VG2440V | User Guide - Page 52
Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the "Specifications" of this manual. NOTE: • (Exception) This control does not affect changes made in the "Language Select" or "Power Lock" setting. • Memory Recall is the default - ViewSonic VG2440V | User Guide - Page 53
on-screen display notifications so users do not have to reopen the menu. Sharpness Adjusts the picture quality of the monitor. V ViewMode ViewSonic®'s unique ViewMode feature offers "Game," "Movie," "Web," "Text," and "Mono" presets. These presets are specifically designed to deliver an optimized - ViewSonic VG2440V | User Guide - Page 54
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible the monitor to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. • Adjust the brightness and contrast settings. • - ViewSonic VG2440V | User Guide - Page 55
Problem or Issue Possible Solutions The screen is not centered correctly • Adjust the resolution to the correct Aspect Ratio. • Adjust the horizontal and vertical controls via - ViewSonic VG2440V | User Guide - Page 56
small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface. Disclaimer • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported - ViewSonic VG2440V | User Guide - Page 57
Product Upgradeability and Repairability The following is a list of hardware features available for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory HDD Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display - ViewSonic VG2440V | User Guide - Page 58
Regulatory and Service Information Compliance Information This section addresses all connected requirements radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that - ViewSonic VG2440V | User Guide - Page 59
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and - ViewSonic VG2440V | User Guide - Page 60
and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 60 - ViewSonic VG2440V | User Guide - Page 61
TCO Information A third-party certi cation according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful - ViewSonic VG2440V | User Guide - Page 62
damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of - ViewSonic VG2440V | User Guide - Page 63
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ - ViewSonic VG2440V | User Guide - Page 64
for all labor from the date of the first consumer purchase. Authorized service providers will offer replacement or repair for up to five (5) years from , or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by ViewSonic®. ͫ Damage to or - ViewSonic VG2440V | User Guide - Page 65
in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need - ViewSonic VG2440V | User Guide - Page 66
Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period : http://www.viewsonic.com/eu/ under "Support/Warranty Information". Display Warranty Term Template In UG VSC_TEMP_2007 66 - ViewSonic VG2440V | User Guide - Page 67
components & accessories. How long the warranty is effective: ViewSonic® LCD displays are warranted for between 1 and 3 years product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product set-up service charges. 67 - ViewSonic VG2440V | User Guide - Page 68
service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service problem, and (e) the serial number of the product. • Take or ship the product, in the original container packaging, to an authorized ViewSonic® service - ViewSonic VG2440V | User Guide - Page 69
Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, 20 de Noviembr Tijuana, Mexico FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 E-Mail - ViewSonic VG2440V | User Guide - Page 70
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
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VG2440V
Display
User Guide
Model No. VS18402
P/N: VG2440V
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”