ViewSonic VG2755-2K User Guide

ViewSonic VG2755-2K Manual

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  • ViewSonic VG2755-2K | User Guide - Page 1
    also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual" Model No. VS17551/VS17552 P/N: VG2455-2K/VG2755-2K
  • ViewSonic VG2755-2K | User Guide - Page 2
    exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well. Once again, thank
  • ViewSonic VG2755-2K | User Guide - Page 3
    using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. • Do not attempt to
  • ViewSonic VG2755-2K | User Guide - Page 4
    being used for a long period of time. • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts down automatically, please turn on your monitor again. After rebooting, change your monitor
  • ViewSonic VG2755-2K | User Guide - Page 5
    20 Screen Orientation Adjustment (Monitor Pivot 20 Swivel Angle Adjustment 22 Turning the Device On/Off 23 Using the Control Panel Keys 24 Quick Menu...24 Hot Keys...26 Configuring the Settings 28 General Operations 28 On-Screen Display (OSD) Menu Tree - VG2455-2K / VG2755-2K 31 Menu Options
  • ViewSonic VG2755-2K | User Guide - Page 6
    Appendix 44 Specifications - VG2455-2K and VG2755-2K 44 Glossary...46 Troubleshooting...51 Maintenance...53 General Precautions 53 Cleaning the Screen 53 Cleaning the Case 53 Disclaimer...53 Regulatory and Service Information 54 Compliance Information 54 FCC Compliance Statement 54 Industry
  • ViewSonic VG2755-2K | User Guide - Page 7
    Introduction Package Contents • IPS display • Power cord • Video cable • USB cable • Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information. 7
  • ViewSonic VG2755-2K | User Guide - Page 8
    Product Overview - VG2455-2K / VG2755-2K Front View Display screen 1 35 (ViewMode) 2 4 Power button NOTE: For more information about the 1(ViewMode)/2/3/4/5 key and its functions, refer to "Hot Keys" on page
  • ViewSonic VG2755-2K | User Guide - Page 9
    Initial Setup This section provides detailed instructions for setting up your monitor. NOTE: The monitor comes packaged in a user-friendly box to make installation easy. Installing the Stand 1. Place the box on a flat, stable surface and open the front flap
  • ViewSonic VG2755-2K | User Guide - Page 10
    4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place. 10
  • ViewSonic VG2755-2K | User Guide - Page 11
    5. Using the stand's handle, lift the device out of the box and into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury. 11
  • ViewSonic VG2755-2K | User Guide - Page 12
    mount kits. NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wallmounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Loading (W x H) Interface Pad (W x H x D) Pad Hole Screw Specification Quantity & 14 kg 100 x 100 mm 115
  • ViewSonic VG2755-2K | User Guide - Page 13
    100 mm 5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall. 13
  • ViewSonic VG2755-2K | User Guide - Page 14
    Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Below is an example of setting up a security slot locking device on a table. 14
  • ViewSonic VG2755-2K | User Guide - Page 15
    Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet. 1 2 15
  • ViewSonic VG2755-2K | User Guide - Page 16
    Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port. 16
  • ViewSonic VG2755-2K | User Guide - Page 17
    the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the "mini DP to DisplayPort cable" to the Thunderbolt output of your
  • ViewSonic VG2755-2K | User Guide - Page 18
    . Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports three (3) types of USB ports. When making the connection(s), observe the following guidelines: • Three (3) USB Type A ports: Connection for your Type A peripheral device(s). (e.g. storage device
  • ViewSonic VG2755-2K | User Guide - Page 19
    Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track. 19
  • ViewSonic VG2755-2K | User Guide - Page 20
    the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 40° tilt. Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the
  • ViewSonic VG2755-2K | User Guide - Page 21
    2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation. NOTE: • To rotate the screen image, manually change the system's display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands. 21
  • ViewSonic VG2755-2K | User Guide - Page 22
    Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (60°). 22
  • ViewSonic VG2755-2K | User Guide - Page 23
    a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please
  • ViewSonic VG2755-2K | User Guide - Page 24
    Press the 2/3/4/5 key to activate the Quick Menu. Viewmode Contrast/Brightness Input Select Main Menu Exit Viewmode Contrast/Brightness NIOnpuTtESe:lectFollow the key guide that appears on the bottom of the screen to select Main Menu the option or make adjustments. Exit ViewMode Select one of the
  • ViewSonic VG2755-2K | User Guide - Page 25
    Input Select Select the input source. s HDMI DisplayPort Type C Main Menu Enter the On-Screen Display (OSD) Menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust HDMI DisplayPort Type C Exit Exit the Quick Menu. 1920 X 1080@60Hz 25
  • ViewSonic VG2755-2K | User Guide - Page 26
    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock
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    the keys to display/hide the boot up screen when the device is turned on. Boot Up Screen On/Off Off Press to turn on 27
  • ViewSonic VG2755-2K | User Guide - Page 28
    Settings General Operations 1920 X 1080@60Hz 1920 X 1080@60Hz Key Guide 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust HDMI DisplayPort Type C 1920 X 1080@60Hz
  • ViewSonic VG2755-2K | User Guide - Page 29
    ViewMode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume On Mute Off 1920 X 1080@60Hz 4. Press the 1(ViewMode) or 2 key to adjust/select the setting. Then press the
  • ViewSonic VG2755-2K | User Guide - Page 30
    Image Setup Menu Adjust Volume On Mute Off Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume 50 Mute 1920 X 1080@60Hz 1920 X 1080@60Hz Key Guide Key Guide 5. Press the 4 key to return to the previous menu. NOTE: To exit the OSD Menu, press the
  • ViewSonic VG2755-2K | User Guide - Page 31
    On-Screen Display (OSD) Menu Tree - VG2455-2K / VG2755-2K Main Menu Input Select Sub-menu HDMI DisplayPort Menu Option Type C Audio Adjust Volume (-/+, 0~100) Mute On Off ViewMode Off Office Web Text CUSTOM 1/2/3 Low
  • ViewSonic VG2755-2K | User Guide - Page 32
    Main Menu Color Adjust Sub-menu Contrast/ Brightness Color Temperature Color Space Color Range Gamma Manual Image Sharpness Adjust Blue Light Filter Aspect Ratio Overscan Menu Option Contrast (-/+, 0~100) Brightness (-/+, 0~100) Bluish Cool Native Warm User Color Red Green Blue
  • ViewSonic VG2755-2K | User Guide - Page 33
    Main Menu Setup Menu Sub-menu Menu Option Language English Français Deutsch Español Italiano Suomi Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution On Notice Off Information OSD Timeout (-/+, 5/15/30/60) OSD Background On Off OSD Pivot 0˚ +90˚ -90˚ Power Indicator
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    Main Menu Setup Menu Sub-menu DisplayPort 1.2 USB 3.1 DDC/CI Auto Detect All Recall Menu Option On Off On Off On Off On Off 34
  • ViewSonic VG2755-2K | User Guide - Page 35
    ) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust HDMI DisplayPort Type C 1920 X 1080@60Hz 3. Press the 1(ViewMode) or 2 key to select the desired input source. Then press
  • ViewSonic VG2755-2K | User Guide - Page 36
    1(ViewMode) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Volume Mute 1920 X 1080@60Hz 3. Press the 1(ViewMode) or 2 key to select the menu option. Then press the 3 key to
  • ViewSonic VG2755-2K | User Guide - Page 37
    the ViewMode menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Off Office Movie MAC Mono Game 1920 sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select connecting the monitor with Mac computers. Select this option
  • ViewSonic VG2755-2K | User Guide - Page 38
    enter the Color Adjust menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Contrast/Brightness Color Temperature Color Space Color Range the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option
  • ViewSonic VG2755-2K | User Guide - Page 39
    RGB: The input signal color format is RGB. • YUV: The input signal color format is YUV. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. • Auto
  • ViewSonic VG2755-2K | User Guide - Page 40
    to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Ratio Overscan Description Adjust the sharpness and picture quality of the monitor. Adjust the filter that blocks high-energy blue light for
  • ViewSonic VG2755-2K | User Guide - Page 41
    to enter the Setup Menu menu. Input Select Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Adjust Language Select Resolution Notice Information OSD Timeout OSD Background 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. 41
  • ViewSonic VG2755-2K | User Guide - Page 42
    Pivot Power Indicator Auto Power Off Sleep Press the 1(ViewMode) key to hide the message or press the 3 key to disable this function. Display the monitor information. Set the length of time the OSD Menu remains on the screen. Show/Hide the OSD background when the OSD Menu appears on the
  • ViewSonic VG2755-2K | User Guide - Page 43
    Detect All Recall Description Choose between various modes, based on power consumption. Enable/Disable DisplayPort 1.2 support. Enable/Disable USB 3.1 support. Enable this option to allow the monitor control via the graphics card. Automatically detect the input signal. Resets all settings to their
  • ViewSonic VG2755-2K | User Guide - Page 44
    Display Size Color Filter Glass Surface Video Sync PC Macintosh Recommended Supported Input Voltage Full Scan (H x V) Temperature Humidity Altitude Temperature Humidity Altitude Physical (W x H x D) Dimensions Physical VG2455-2K VG2755-2K a-Si TFT active matrix 2560 x 1440 LCD a-Si TFT active
  • ViewSonic VG2755-2K | User Guide - Page 45
    Item Category VG2455-2K VG2755-2K Power Consumption On 26.14 (Typical) (Blue LED) 26.54 (Typical) (Blue LED) 32.5 W result in permanent damage to the display. 2 Please use the power adapter from ViewSonic® or an authorized source only. 3 Maximum power consumption with max luminance, and USB/
  • ViewSonic VG2755-2K | User Guide - Page 46
    Timing Mode listed in the Specifications of this manual. NOTE: (Exception) This control does not If the current input source has no signal, the monitor will automatically switch to the next input option. This experience. B Black Stabilization ViewSonic's Black stabilization provides heightened
  • ViewSonic VG2755-2K | User Guide - Page 47
    can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description Auto The monitor automatically recognizes the color format and black and white levels. Full
  • ViewSonic VG2755-2K | User Guide - Page 48
    testing and adjustments made for the best blend of color and technology. Gamma Allows users to manually adjust the brightness level of the monitor , the serial number, and the ViewSonic® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate
  • ViewSonic VG2755-2K | User Guide - Page 49
    a pivot. +90° Sets the OSD Menu with a +90° pivot. -90° Sets the OSD Menu with a -90° pivot. Overscan Refers to a cropped image on your monitor's screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film. R Recall Resets the ViewMode
  • ViewSonic VG2755-2K | User Guide - Page 50
    V ViewMode ViewSonic®'s unique ViewMode feature offers "Game," "Movie," "Web," "Text," and "Mono" presets. These presets are specifically designed to deliver an optimized viewing experience for different screen
  • ViewSonic VG2755-2K | User Guide - Page 51
    Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible cause an improper connection. • Connect the monitor to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. • Adjust
  • ViewSonic VG2755-2K | User Guide - Page 52
    Problem or Issue Possible Solutions The screen appears yellow • Make sure the "Blue Light Filter" is Off. The OSD Menu does not appear on the screen • Check whether the OSD Menu is locked. If yes, press and hold key 2 and 3 for 10 seconds. • Turn off the monitor, unplug the power cord, plug it
  • ViewSonic VG2755-2K | User Guide - Page 53
    onto a clean, soft, lint-free cloth, then wipe the surface. Disclaimer • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based
  • ViewSonic VG2755-2K | User Guide - Page 54
    and Service Information including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
  • ViewSonic VG2755-2K | User Guide - Page 55
    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and
  • ViewSonic VG2755-2K | User Guide - Page 56
    and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/ 56
  • ViewSonic VG2755-2K | User Guide - Page 57
    of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory. This product has been verified to meet all the criteria in TCO Certified, including: Corporate Social Responsibility Socially
  • ViewSonic VG2755-2K | User Guide - Page 58
    Minimal Electro-Magnetic Emissions Third Party Testing All certified product models have been tested in an independent, accredited laboratory. . TCO Development, the organization behind TCO Certified, has been an international driver in the field of Sustainable IT for 20 years. Criteria in TCO
  • ViewSonic VG2755-2K | User Guide - Page 59
    damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of
  • ViewSonic VG2755-2K | User Guide - Page 60
    Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product's serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
  • ViewSonic VG2755-2K | User Guide - Page 61
    , fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. ͫ Repair or attempted repair by anyone not authorized by ViewSonic®. ͫ Damage to or loss of any programs, data, or removable storage media. ͫ Normal wear
  • ViewSonic VG2755-2K | User Guide - Page 62
    in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the product. How to get service: • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the "Customer Service" page). You will need
  • ViewSonic VG2755-2K | User Guide - Page 63
    Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period : http://www.viewsonic.com/eu/ under "Support/Warranty Information". Display Warranty Term Template In UG VSC_TEMP_2007 63
  • ViewSonic VG2755-2K | User Guide - Page 64
    components & accessories. How long the warranty is effective: ViewSonic® LCD displays are warranted for between 1 and 3 years product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. ͫ Causes external to the product set-up service charges. 64
  • ViewSonic VG2755-2K | User Guide - Page 65
    service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached "Customer Service problem, and (e) the serial number of the product. • Take or ship the product, in the original container packaging, to an authorized ViewSonic® service
  • ViewSonic VG2755-2K | User Guide - Page 66
    Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected] Guadalajara, Jal.: SERVICRECE, S.A. Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel
  • ViewSonic VG2755-2K | User Guide - Page 67
    Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Spot Color Pantone Black C Pantone 187 C
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VG2455-2K/VG2755-2K
Display
User Guide
Model No. VS17551/VS17552
P/N: VG2455-2K/VG2755-2K
IMPORTANT:
Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service.
Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic
®
Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”