ViewSonic VX4380-4K VX4380-4K User Guide English

ViewSonic VX4380-4K Manual

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  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 1
    VX4380-4K Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 2
    exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you
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    Driver Installation (Windows 10 Setup 13 3. Adjusting the Screen Image 14 3-1. Setting the Timing Mode 14 3-2. Using the Control Panel 15 4. OSD Menu Introduction 17 4-1. OSD Menu Tree 17 4-2. OSD Menu Explanation 27 4-3. Monitor Setting Management 33 5. Specifications 34 6. Troubleshooting
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    40 8-3. Declaration of RoHS2 Compliance 40 8-4. Indian Restriction of Hazardous Substances 42 8-5. Product Disposal at End of Product Life 42 9. Copyright Information 43 10. Service Information 44 Product Registration 44 Customer Service 45 Limited Warranty 48 Mexico Limited Warranty 53 iv
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 5
    soft, dry cloth. If further cleaning is required, see "Cleaning the Display" in this guide for further instructions. 11. Avoid touching the screen. Skin oils are difficult to remove. 12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen. 13. Place the
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    15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized
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    22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level.
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    your product and repair, refund and/or return your product to you. If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help. Important! Save the original box and all packing material for your future shipping
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 9
    2-1. Package Contents Your monitor package includes: • Monitor • Power cord • Video cable1 • USB cable • Quick Start Guide NOTE: 1 T he video cables included in your package may vary depending on your country. Please contact your local reseller for more information. 5
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    options, as well as the power input connector (Expanded in 2-4) 3. Kensington security slot (Expanded in 2-3 section B) 2 2 4. VESA wall mounting This area on the back of the monitor*. For the VESA wall mounting installation steps, please see 2-3 section A for additional instructions. 6
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    only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a deskmounted to a wall-mounted display, do the following: 1. Find
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    B. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 13
    signal cables from the LCD monitor to the computer. Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter. To order a ViewSonic® Macintosh adapter, contact ViewSonic Customer Support. Audio out mini DP Power
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    3.A. Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer. DisplayPort out is used for daisy chain connection connect the other end of the cable to the DisplayPort connector on the rear of the monitor. *This picture is for reference only 10
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 15
    can daisy chain connect up to two VX4380-4K monitors. If your Graphic Card is DP 1.2 compliant and support SST mode, connect one end of DP cable to the DP output of the PC/Laptop. Connect the other end of DP cable to the DP input or mini DP input connector on the rear of the
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 16
    of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet. 2-5. Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important. *This picture is for reference
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    the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended. If you encounter additional problems or have questions, please contact Customer Support
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 18
    match your monitor's native driver. • If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (*for analog only). (The black border around the edge of the screen should barely touch the illuminated "active area" of the LCD monitor
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    TOP-BOTTOM, PBP LEFTRIGHT, and PIP. View Mode icon that allows users to choose which View mode setting they would like to activate for monitor use. Toggles between the various input options that are available for that particular monitor. Main menu icon that allows users to access the main menu. 15
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    function that is selected. Scrolls through menu options and adjusts the monitor controls. Symbol used to go back or revert back to the Information shortcut select button, which gives users access to the information of the monitor currently in use. Main menu icon that allows users to access the main
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 21
    the complete OSD menu that can be accessed by your monitor. If you aren't sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below. Game Mode Contrast / Brightness Audio Adjust Input Select ViewMode Multi-Picture Menu Exit Joystick Button 17
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 22
    Adjust Menu Exit (OSD off) Input Select Menu ViewMode Multi-Picture Custom1 Custom2 Custom3 FPS 1 FPS 2 RTS MOBA Off Exit Contrast (-/+) Brightness (-/+) Volume (-/+) Menu OSD table detail items HDMI1 HDMI2 DisplayPort miniDP Menu OSD table detail items Standard Game Movie Web Text MAC Mono Off
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 23
    VX4380-4K Input Select Audio Adjust HDMI 1 HDMI 2 DISPLAYPORT mini DP View Mode Color Adjust Manual Image Adjust Setup Menu 75% 1980 x 1080 @ 60Hz Menu Input Select (for multi-source model) Audio Adjust HDMI1 HDMI2 DISPLAYPORT miniDP Volume Mute Audio Output (-/+) On Off HDMI1 HDMI2
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 24
    Menu On Low Input Lag Off Black (-/+) Stabilization Advanced DCR (-/+) Blue Light Filter (-/+) Standard Response Time Advanced Ultra Fast Red (-/+) ViewMode Standard Green (-/+) Blue (-/+) Hue Cyan (-/+) Magenta (-/+) Yellow (-/+) Red (-/+) Green (-/+)
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    Menu ViewMode Game Custom1 Custom2 On Low Input Lag Off Black Stabilization (-/+) Advanced DCR (-/+) Blue Light Filter (-/+) Standard Response Time Advanced Ultra Fast Red (-/+) Green (-/+) Blue (-/+) Hue Cyan (-/+) Magenta (-/+) Yellow (-/+) Red (-/+) Green (-/+) Saturation
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    Menu ViewMode Game Movie Web Text MAC Mono Custom2 Custom3 FPS 1 FPS 2 RTS MOBA Red (-/+) Green (-/+) Saturation Blue (-/+) Cyan (-/+) Magenta (-/+) Yellow (-/+) Rename Recall Low Input Lag On Off Black Stabilization (-/+) Advanced DCR (-/+) Blue Light Filter (-/+) Standard
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 27
    Color Temperature Contrast Brightness SRGB Bluish Cool Native Warm User Color Color Adjust Color Space Color Range Gamma Sharpness Manual Aspect Ratio Image Adjust Overscan Auto RGB YUV Auto Full Range Limited Range 1.8 2.0 2.2 2.4 2.6 2.8 (-/+) 1:1 4:3 Fill Aspect Ratio Full Screen On
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 28
    Menu Setup Menu Language Resolution Notice Information OSD Timeout OSD Background Power Indicator Auto Power Off Sleep ECO Mode DisplayPort1.1 DDC/CI English Français Deutsch Español Italiano Suomi Türkçe On Off (-/+) On Off On Off On Off 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Standard
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 29
    Menu Off PBP TopBottom Setup Menu Multi-Picture PBP LeftRight PIP Top Source Select Bottom Source Select Swap Left Source Select Right Source Select Swap PIP Source Select PIP Position PIP Size PIP Swap HDMI1 HDMI2 DisplayPort miniDP HDMI1 HDMI2 DisplayPort miniDP HDMI1 HDMI2 DisplayPort miniDP
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 30
    Menu Top-Left Multi-Picture Setup Menu Quad Windows Top-Right Bottom-Left Standby On Charger Off Auto Detect On Off Memory Recall Bottom-Right HDMI1 HDMI2 DisplayPort miniDP HDMI1 HDMI2 DisplayPort miniDP HDMI1 HDMI2 DisplayPort miniDP HDMI1 HDMI2 DisplayPort miniDP 26
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    whiter in a bright environment. Auto Detect If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default. B Black stabilization ViewSonic's Black stabilization provides heightened visibility and detail by brightening
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    to adjust the range in RGB and YUV color settings. Color space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV). 28
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    image background (black level) and the foreground (white level). Custom Providing even more support, three customizable 'Custom' settings are available to help match individual preferences and adapt to every type of game on the market. Select one of the 'Custom' options (Custom 1, Custom 2 etc. ) in
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 34
    that the resolution is 1024 x 768 and the refresh rate is 60 Hertz. Input select Toggles between the various input options that are available for that particular monitor. L Low input lag ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 35
    Preset Timing Mode listed in the Specifications of this manual. Exception: This control does not affect changes made with the Language Select or Power Lock setting O Overscan Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the
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    so users do not have to reopen the menu. Sharpness Adjusts the sharpness and picture quality of the monitor. V ViewMode ViewSonic's unique ViewMode feature offers "Game," "Movie," "Web," "Text," and "Mono" presets. These presets are specifically designed to deliver an optimized viewing experience
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    shut its power off after a certain amount of time. Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on 'sleep mode' during this time. Eco Mode Allows users to choose between various modes, based
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 38
    99 cm Imperial: 43" (42.5" viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare Input Signal Video Sync to 3840 x 2160 (Supported by limited graphic cards) Resolution2 Recommended 3840 X 2160@60Hz Supported Power Adaptor3 Display area Input Voltage Full Scan 1920 x
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 39
    Operating conditions Storage conditions Dimensions Wall Mount Temperature Humidity Altitude Temperature Humidity Altitude Physical +32 °F LED)
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 40
    6. Troubleshooting No power • Make sure the power button (or switch) is ON. • Make sure the A/C power cord . • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work • Press only one button at a time. 36
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 41
    7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. 2. If the screen is still
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 42
    or case. Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only. Clean with water on a soft cotton cloth only. 38
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 43
    . This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 44
    8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 45
    Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 46
    . Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 47
    performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document by any means, for any purpose without prior written permission from ViewSonic Corporation. 43
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    exclusive promotional offers. At ViewSonic we respect your privacy. ViewSonic does not sell its customer lists or similar information to third parties. *Product registration available in selected countries only See the next page for mailing/faxing information. VX4380-4K_UG_ENG Rev. 1A 12
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    333 2131 [email protected]. com India www.in.viewsonic.com T= 1800 419 0959 [email protected]. com Singapore/ Malaysia/ Thailand www.ap.viewsonic.com T= 65 6461 6044 [email protected]. com Europe Europe www.viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 50
    /call-desk/ viewsoniceurope.com www.viewsoniceurope.com/es/ service_es@ support/call-desk/ viewsoniceurope.com T= 001-8882328722 soporte@viewsonic. com http://www.viewsoniceurope. service_it@ com/eu/support/call-desk/ viewsoniceurope.com http://www.viewsoniceurope. service_pl@ com/eu
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 51
    ://www.viewsoniceurope. service_ua@ com/eu/support/call-desk/ viewsoniceurope.com America Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@ au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic. com Latin America (Argentina
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 52
    covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any thirdparty software whether included with the product or installed by the customer, installation of any unauthorized hardware
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 53
    , or failure to follow instructions supplied with the product. 2. Repair or attempted repair by anyone not authorized by ViewSonic. 3. Damage to or meeting ViewSonic's specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 54
    as described in product User Guide. 16. Removal, installation, and set-up service charges, including wallmounting of product. How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 55
    , whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic. Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 56
    Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for in www.viewsoniceurope.com under Support/Warranty Information. Display Warranty Term Template In UG VSC_TEMP_2007 52
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    like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective: ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 58
    product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. b. Causes external to the fluctuations or failure. c. Use of supplies or parts not meeting ViewSonic's specifications. d. Normal wear and tear. e. Any other cause -up service charges. 54
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 59
    use. Please retain your receipt of proof of purchase to support your warranty claim. For Your Records Product Name Model Number of the problem, and (e) the serial number of the product. 2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 60
    herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 61
    -43 E-Mail: [email protected] Guerrero Acapulco Monterrey: GS Computación (Grupo Sesicomp) Global Product Services Progreso -15-13-67-00 E-Mail. [email protected] Tijuana: FOR USA SUPPORT: STD ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut,
  • ViewSonic VX4380-4K | VX4380-4K User Guide English - Page 62
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VX4380-4K
Display
User Guide
Model No. VS16845
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specific languages using
the Regional selection box in the upper right corner of our website. “Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual”