Vtech CS5122 User Manual

Vtech CS5122 Manual

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  • Vtech CS5122 | User Manual - Page 1
    product. Before using this telephone, please read the Important safety instructions on page 47 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation
  • Vtech CS5122 | User Manual - Page 2
    10 Language 11 Telephone operation 12 Make calls 12 Answer calls 12 End calls 12 Volume 12 Channel 12 Call waiting 13 Temporary tone dialing 13 Redial 14 Find handset 14 Transfer an external call 15 Directory 16 Store a directory entry 16 Character chart 17 Review the directory 17
  • Vtech CS5122 | User Manual - Page 3
    number of rings 34 Set telephone base ringer 35 Set remote access code 35 Set message alert tone 36 Outgoing announcement 37 Play Handset display screen messages 44 Battery 46 Important safety instructions 47 Troubleshooting 48 Operating range 58 Maintenance 58 About cordless telephones
  • Vtech CS5122 | User Manual - Page 4
    telephone needs warranty service. CHARGE 1. Quick start guide A BC DEF JKL MNO PQRS TUV WXYZ TONE OPER 3. 2. Handsets (2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4) Telephone base with mounting bracket 4. Telephone base power adapter • To purchase replacement batteries
  • Vtech CS5122 | User Manual - Page 5
    . If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your
  • Vtech CS5122 | User Manual - Page 6
    it upwards until it clicks into place. 4. Charge the handset by placing it in the telephone base or charger. The handset charge light will be on when charging. • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase replacement
  • Vtech CS5122 | User Manual - Page 7
    base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for
  • Vtech CS5122 | User Manual - Page 8
    bracket installation: Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps: 1. Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base. 2. Snap the
  • Vtech CS5122 | User Manual - Page 9
    layout /VOL+/ CHARGE light • On when the handset is charging in the telephone base or charger. /VOL-/CID • When the telephone is not in use, press to review the call log. • Press and hold while the phone is not in use to adjust ringer volume. • During a call, press to decrease the listening
  • Vtech CS5122 | User Manual - Page 10
    Telephone base layout X/DELETE • Press to delete message currently playing (page 39). • Press twice to delete all old messages when answering system call. FIND HANDSET • Press to page all handsets (page 14). RECORD • Press to record a memo (page 40) or an announcement on the answering system (page 38
  • Vtech CS5122 | User Manual - Page 11
    Telephone settings Date and time If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each handset a confirmation tone.  www.vtechphones.com
  • Vtech CS5122 | User Manual - Page 12
    your selection. You will hear a confirmation tone. www.vtechphones.com • If the ringer volume is set to off, RINGER OFF and will be displayed. • Even if the ringer volume is set to off, the handsets will still ring when you press FIND HANDSET. • The telephone base ringer volume is set separately
  • Vtech CS5122 | User Manual - Page 13
    , in the future, your phone service provider requires you to dial Telephone settings Dial mode If you have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. Press PROG when the handset
  • Vtech CS5122 | User Manual - Page 14
    seBtatisnigc soperation Telephone settings Language 1. Press PROG when the handset is not in use. 2. Press or until LANGUAGE is displayed. 3. Press SELECT. The current setting flashes. 4. Press or until the screen displays the desired language (
  • Vtech CS5122 | User Manual - Page 15
    be activated during a call to show call duration. • The handset will beep if it is moved out of range while on a call. Telephone operation Make calls • Press /FLASH and then use the dial pad keys to dial a number. -OR- 1. Enter the phone number first. You can press to backspace and press
  • Vtech CS5122 | User Manual - Page 16
    change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services. Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*. Now, all subsequent key
  • Vtech CS5122 | User Manual - Page 17
    and there is no handset in the telephone base. All handsets will ring and **PAGING** will be displayed on all handset screens. • Press FIND HANDSET again or put the handset back in the telephone base to stop the paging tone of all handsets. -OR- Press OFF on the selected handset or put it back
  • Vtech CS5122 | User Manual - Page 18
    has answered the transferred call, the originating handset screen will display SYSTEM HS BUSY. • Press /FLASH on the originating handset to cancel the call forwarding before any other handset answers the call. • If no handset answers the forwarded call within 30 seconds, the call will be forwarded
  • Vtech CS5122 | User Manual - Page 19
    . If you make changes to the directory of one handset, they will not be reflected in the other handsets. Telephone operation Directory The directory can store up to 20 entries ( the directory entry. 8. Press SELECT or prog to confirm and you will hear a confirmation tone. 16 www.vtechphones.com
  • Vtech CS5122 | User Manual - Page 20
    Telephone operation Character chart Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone 7 T U V 8 W X Y Z 9 0 * & , , - . # Review the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to
  • Vtech CS5122 | User Manual - Page 21
    Telephone operation Edit a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays the right. • Press CHAN/REMOVE to erase a character. 5. Press SELECT to move on to the phone number. • Use the dial pad keys to edit the number. • Press to move the cursor
  • Vtech CS5122 | User Manual - Page 22
    you choose Y, a will be displayed with the directory entry. 8. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory
  • Vtech CS5122 | User Manual - Page 23
    Telephone operation Copy a directory entry into speed dial 1. Press /VOL+/ when the handset is not in use. The screen displays with this entry. Dial a number from the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the
  • Vtech CS5122 | User Manual - Page 24
    operation Speed dial Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in each handset. Store a speed dial entry 1. Press PROG when the handset is not in use and then press or until
  • Vtech CS5122 | User Manual - Page 25
    hear a confirmation tone. Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in Press CHAN/REMOVE to erase a character. 4. Press SELECT to move on to the phone number. Use the dial pad keys to edit the number. • Press to move
  • Vtech CS5122 | User Manual - Page 26
    TelBeapshiconoepeorpateiorantion Telephone operation Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SELECT. Then press or until DEL (delete) flashes. 3. Press
  • Vtech CS5122 | User Manual - Page 27
    Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SELECT. Press or until SPEED flashes. 3. Press SELECT. The screen displays ENTER 1-9.
  • Vtech CS5122 | User Manual - Page 28
    , but as separate services (you may need combined service), • you have only caller ID service, or only call waiting service, or • you do not subscribe to any caller ID or call waiting services but wish to try these services. You can use this telephone with regular caller ID service, and you can
  • Vtech CS5122 | User Manual - Page 29
    subscribe to this service. • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. 26 Telephone operation Call log Caller's name VTECH Time of call 800
  • Vtech CS5122 | User Manual - Page 30
    Telephone operation Review the call log 1. Press /VOL-/CID to view the call log when the handset is not in use. 2. Press or to scroll through the entries. There will be an error tone seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press
  • Vtech CS5122 | User Manual - Page 31
    Telephone operation Dial a call log number 1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired entry
  • Vtech CS5122 | User Manual - Page 32
    Telephone operation TelBeapshiconoepeorpateiorantion Save a call log entry to the directory 1. Press /VOL-/CID to enter the call log when the handset a character. 8005959511 Press SELECT to move on to the phone number. 6. Edit the number if necessary. • Press tone. www.vtechphones.com 29
  • Vtech CS5122 | User Manual - Page 33
    select the entry to be deleted. 3. Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone is not in use. The screen displays ERASE ALL? N Y. The current choice flashes. 2. Press until Y (yes) flashes. 3. Press SELECT. You will hear
  • Vtech CS5122 | User Manual - Page 34
    : PRIVATE NAME When: The caller is blocking the name information. PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME The caller is blocking the telephone number information. The caller is blocking the name and number information. This caller's name is unavailable. UNKNOWN NUMBER This caller's number
  • Vtech CS5122 | User Manual - Page 35
    remain available for replay until they are deleted. Press to delete message currently playing (page 39). Press twice to delete all old messages when answering system is not in use (page 40). Press to repeat a message. Press twice to play back previous messages (page 39). Press to skip to the next
  • Vtech CS5122 | User Manual - Page 36
    announces the current year. 6. Press /SKIP or /REPEAT until the system announces the correct year, then press CLOCK. The system announces the current clock setting and exits the clock menu. • If you have caller ID service the clock will be set automatically with incoming calls, but you will need
  • Vtech CS5122 | User Manual - Page 37
    system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu. Set number of rings This feature allows you to select the number of rings before the answering system
  • Vtech CS5122 | User Manual - Page 38
    Set remote access code A two-digit security code is required to access the answering system from any touch tone telephone. The preset code is 19. You can set the remote access code from 10 the idle mode. • The handset ringer volume is set separately. See page 9 for details. www.vtechphones.com 35
  • Vtech CS5122 | User Manual - Page 39
    10 seconds to alert you of new messages when the telephone is not in use. The tone will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when in idle mode until the system announces the message alert tone setting. 2. Press /SKIP or /REPEAT to select on or
  • Vtech CS5122 | User Manual - Page 40
    The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own. While in the
  • Vtech CS5122 | User Manual - Page 41
    "Announcement. Press PLAY or press RECORD." 2. Press RECORD and the system announces, "Record after the tone. Press STOP when you are done." 3. After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. 4. Press /PLAY/STOP when finished
  • Vtech CS5122 | User Manual - Page 42
    message indication The message display counter will flash when there are new answering system messages. If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are unreviewed messages. Message playback 1. Press /PLAY/STOP to listen to messages. 2. Press
  • Vtech CS5122 | User Manual - Page 43
    messages. Record a memo 1. Press RECORD when in idle mode. The system announces, "Record after the tone. Press STOP when you are done." 2. After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. 3. Press /PLAY/STOP when finished recording
  • Vtech CS5122 | User Manual - Page 44
    is on, you can listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them. Call intercept When a caller is leaving a message on the answering system and you decide to answer the call, press
  • Vtech CS5122 | User Manual - Page 45
    . Total number of old message(s) recorded. Total number of new and old messages recorded. The telephone base may have lost and regained power. Time and day may need to be set. Memory setting. Current number of rings while setting. System is answering a call, or being set the time and date
  • Vtech CS5122 | User Manual - Page 46
    code is 19; see page 35 to change it. 1. Dial your telephone number from any touch tone telephone. 2. When the system answers and announces the greeting, enter the two-digit security code. If you have new messages, the system will play them (new messages first) automatically. 3. You may also enter
  • Vtech CS5122 | User Manual - Page 47
    MISSED CALLS **PAGING** PARALLEL SET ON PHONE POWER FAILURE OR OUT OF RANGE **RINGING** When: The battery needs to be recharged. There are no call log entries. The cordless handset is searching for the telephone base. There are no directory entries. The answering system is in use. The directory is
  • Vtech CS5122 | User Manual - Page 48
    Handset display screen messages Displays: RINGER OFF SCANNING... SYSTEM HS BUSY When: The handset ringer is turned off. The telephone base is searching for another available channel. Another system handset is in use. Appendix www.vtechphones.com 45
  • Vtech CS5122 | User Manual - Page 49
    While not in use (standby*) Six days *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps. • LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the
  • Vtech CS5122 | User Manual - Page 50
    but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other
  • Vtech CS5122 | User Manual - Page 51
    base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. LOW BATTERY is displayed on screen. • Place the handset in the telephone base or charger for recharging. • Remove and
  • Vtech CS5122 | User Manual - Page 52
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger(s) correctly. The handset CHARGE light should be on. • Remove the battery from the handset and then re-
  • Vtech CS5122 | User Manual - Page 53
    Troubleshooting Problem There is no dial tone. Suggestion • First, try all the above suggestions. • Move the handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Disconnect the telephone base
  • Vtech CS5122 | User Manual - Page 54
    Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • Make sure the handset ringer is on (page 9) and the telephone base ringer is on (page 35). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). • The handset may be
  • Vtech CS5122 | User Manual - Page 55
    Troubleshooting Problem I cannot dial out. Suggestion • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
  • Vtech CS5122 | User Manual - Page 56
    Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the
  • Vtech CS5122 | User Manual - Page 57
    Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. •
  • Vtech CS5122 | User Manual - Page 58
    Troubleshooting Problem The system does not receive caller ID, or the system does not display caller ID during call waiting. Suggestion • Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. • The caller may not be calling from an area which
  • Vtech CS5122 | User Manual - Page 59
    Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. does not record • Make sure the memory of the answering system is not full. messages. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may
  • Vtech CS5122 | User Manual - Page 60
    Problem The announcement message is not clear. Suggestion • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • Make sure there is no background noise (television, music, traffic, etc.) when recording. My cordless handset
  • Vtech CS5122 | User Manual - Page 61
    closer to the Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it
  • Vtech CS5122 | User Manual - Page 62
    cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone instructions. VTech's authorized service representative will repair or replace at VTech
  • Vtech CS5122 | User Manual - Page 63
    or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non
  • Vtech CS5122 | User Manual - Page 64
    comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line
  • Vtech CS5122 | User Manual - Page 65
    or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before
  • Vtech CS5122 | User Manual - Page 66
    1.97in (81.0mm X 92.0mm X 50.0mm) Handset: 5.14oz (145.6g) (including battery) Telephone base: 9.17oz (260g) Charger: 2.37oz (67.2g) Handset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 350mA Charger: 7.5V AC @150mA Handset directory: 20 memory locations (including 9 speed dial entries); up
  • Vtech CS5122 | User Manual - Page 67
    cordless telephones 59 Activate the answering system 33 Answer calls 12 Answering system 32 Answering system setup 34 B Base volume 35 Battery handset 14 H Handset display screen messages 44 Handset layout 6 Handset volume 9 Home area code 10 www.vtechphones.com I Important safety instructions
  • Vtech CS5122 | User Manual - Page 68
    entry 16 Store a speed dial entry 21 T Technical specifications 63 Telephone base installation 2 Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting 48 V Volume 9, 12, 35 W Wall mounting bracket installation 4 Warranty 59
  • Vtech CS5122 | User Manual - Page 69
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-002141-010-100
  • Vtech CS5122 | User Manual - Page 70
    User's manual www.vtechphones.com Models: CS5121-2/CS5121-3 CS5122-3/CS5121-4
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±
Congratulations
on purchas±ng your new VTech product.
Before us±ng th±s telephone, please read the
Important safety instructions
on page 47 of th±s manual.
Th±s manual has all the feature operat±ons and troubleshoot±ng necessary to ±nstall and operate
your new VTech telephone. Please rev±ew th±s manual thoroughly to ensure proper ±nstallat±on
and operat±on of th±s ±nnovat±ve and feature r±ch VTech product. For support, shopp±ng, and
everyth±ng new at VTech, v±s±t our webs±te at www.vtechphones.com.
In Canada, please v±s±t www.vtechcanada.com.
The ENERGY STAR
®
program (www.energystar.gov) recogn±zes and encourages
the use of products that save energy and help protect our env±ronment. We are
proud to mark th±s product w±th the ENERGY STAR
®
label ±nd±cat±ng ±t meets the
latest energy eff±c±ency gu±del±nes.
T
Compatible with
Hearing Aid T-Coil
TIA
-1083
Telephones ±dent±f±ed w±th th±s logo have reduced no±se and ±nterference when
used w±th most T-co±l equ±pped hear±ng a±ds and cochlear ±mplants. The TIA-1083
Compl±ant Logo ±s a trademark of the Telecommun±cat±ons Industry Assoc±at±on.
Used under l±cense.