Vtech CS5123 User Manual

Vtech CS5123 Manual

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  • Vtech CS5123 | User Manual - Page 1
    User's manual www.vtechphones.com Model: CS5121/ CS5123
  • Vtech CS5123 | User Manual - Page 2
    using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech CS5123 | User Manual - Page 3
    Battery installation and charging 3 Mounting bracket installation 4 Handset layout 6 Telephone base layout 7 Telephone settings 8 Date and time 8 Ringer 9 Ringer volume (handset Redial 14 Find handset 14 Directory 15 Store a directory entry 15 Character chart 16 Review the directory 16
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    40 Call intercept 40 Message window displays 41 Remote access 42 Appendix 43 Handset display screen messages 43 Battery 45 Important safety instructions 46 Troubleshooting 47 Operating range 58 Maintenance 58 About cordless telephones 59 Warranty 59 FCC, ACTA and IC regulations 61 The
  • Vtech CS5123 | User Manual - Page 5
    packaging in case your telephone needs warranty service. CHARGE 1. Quick start guide A BC DEF JKL MNO PQRS TUV WXYZ TONE OPER 2. Handset 3. Telephone base with 4. Telephone base mounting bracket power adapter • To purchase a replacement battery or power adapter, visit our website at
  • Vtech CS5123 | User Manual - Page 6
    between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Telephone wall jack Telephone base power adapter DSL filter (not included
  • Vtech CS5123 | User Manual - Page 7
    charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will flash on the handset screen. When fully charged, the handset battery provides approximately five hours of talk time or six days
  • Vtech CS5123 | User Manual - Page 8
    telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen,
  • Vtech CS5123 | User Manual - Page 9
    Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps: 1. Insert the lower
  • Vtech CS5123 | User Manual - Page 10
    light • On when the handset is charging in the telephone base. /VOL-/CID • When the telephone is not in use, press to review the call log. • Press . * TONE • Press to switch to tone dialing temporarily when using the pulse service (page 13). CHAN/REMOVE • Switch to a clearer channel while on a call
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    to play back previous messages (page 38). IN USE light • Flashes when there is an incoming call. • On steady while on a call. FIND HANDSET • Press to page the handset (page 14). RECORD • Press to record a memo (page 39) or an announcement on the answering system (page 37). CLOCK • Press to preview
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    date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. Press PROG when the handset is not in use. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. When the month is flashing, press or
  • Vtech CS5123 | User Manual - Page 13
    your selection. You will hear a confirmation tone. -OR- 1. Press and hold or until the screen displays RINGER VOL: and the current setting when the handset is not in use. The current setting flashes and you will hear a sample of the ringer volume. 2. Press or to select ringer volume from OFF
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    displayed. Telephone settings Dial mode If you have touch-tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. Press PROG when the handset is not in use. 2. Press or until the screen displays
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    Telephone seBtatisnigc soperation Telephone settings Language 1. Press PROG when the handset is not in use. 2. Press or until LANGUAGE is displayed. 3. Press SELECT. The current setting flashes. 4. Press or until the screen displays the desired language (
  • Vtech CS5123 | User Manual - Page 16
    be activated during a call to show call duration. • The handset will beep if it is moved out of range while on a call. Telephone operation Make calls • Press /FLASH and then use the dial pad keys to dial a number. -OR- 1. Enter the phone number first. You can press to backspace and press
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    combined caller ID with call waiting service from your telephone service provider. • Press /FLASH on the handset to put the current call on signals to access telephone banking or long distance services. Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*.
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    REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to review the redial list. Press CHAN/REMOVE to delete the displayed number. handset • Press FIND HANDSET on the telephone base to locate the handset when the telephone is not in use and the handset is not in the telephone base. The handset
  • Vtech CS5123 | User Manual - Page 19
    dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry 1. Press prog when the handset is not in use. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Use the dial pad keys to enter the name. See
  • Vtech CS5123 | User Manual - Page 20
    Characters by number of key presses 1 2 3 4 5 6 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 * & , , - . # Review the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to
  • Vtech CS5123 | User Manual - Page 21
    Edit a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. the right. • Press CHAN/REMOVE to erase a character. 5. Press SELECT to move on to the phone number. • Use the dial pad keys to edit the number. • Press to move the cursor to
  • Vtech CS5123 | User Manual - Page 22
    Telephone operation Delete a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad
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    . A memory location number (01 through 09) will be displayed with this entry. Dial a number from the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press
  • Vtech CS5123 | User Manual - Page 24
    with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in each handset. Store a speed dial entry 1. Press PROG when the handset is not in use and then press or until the screen displays SPEED DIAL. 2. Press SELECT. The screen displays ENTER
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    hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the entry you . • Press CHAN/REMOVE to erase a character. 4. Press SELECT to move on to the phone number. Use the dial pad keys to edit the number. • Press to move the cursor
  • Vtech CS5123 | User Manual - Page 26
    Telephone operation Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SELECT. Then press or until DEL (delete) flashes. 3. Press SELECT. The screen displays
  • Vtech CS5123 | User Manual - Page 27
    Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SPEED EDIT DEL 8005959511 SELECT. Press or until SPEED flashes. 01 3. Press SELECT.
  • Vtech CS5123 | User Manual - Page 28
    you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas
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    screen, it will not be stored in the call log. • The time on the handset is automatically set and updated with incoming caller ID information if you subscribe to this service. • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition
  • Vtech CS5123 | User Manual - Page 30
    home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options. Telephone operation Review the call log 1. Press /VOL-/CID to view the call log when in
  • Vtech CS5123 | User Manual - Page 31
    in use. 2. Press or to select the desired entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired entry. 3. Press SELECT, then DIAL flashes. 4. Press /FLASH or SELECT. TelBeapshiconoepeorpateiorantion www.vtechphones
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    directory 1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired the right. • Press CHAN/REMOVE to erase a character. Press SELECT to move on to the phone number. 6. Edit the number if necessary. • Press to move the cursor to the left or
  • Vtech CS5123 | User Manual - Page 33
    Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log. 2. Press or to select the entry to be deleted. 3. Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone is not in use. The
  • Vtech CS5123 | User Manual - Page 34
    Telephone operation Call log display screen messages Displays: PRIVATE NAME When: The caller is blocking the name information. PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME The caller is blocking the telephone number information. The caller is blocking the name and number information. This caller
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    Answering system Basic oApenrsawtioenring system Message capacity The answering system can record up to 95 messages, depending on the length of each message. Each individual message can be up to four minutes in length, and the total maximum recording time is approximately 12 minutes. Messages
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    • If you have caller ID service the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. • Press and hold /SKIP or /
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    Answering system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu. Set number of
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    • The handset ringer volume is set separately. See page 9 for details. Answering system Set telephone base ringer This feature allows you to select the telephone base ringer
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    10 seconds to alert you of new messages when the telephone is not in use. The tone will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when in idle mode until the system announces the message alert tone setting. 2. Press /SKIP or
  • Vtech CS5123 | User Manual - Page 40
    • Your announcement can be up to 90 seconds in length. • Announcements shorter than two seconds will not be recorded. Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a
  • Vtech CS5123 | User Manual - Page 41
    Basic oApenrsawtioenring system Answering system Record your own announcement 1. Press ANNC while in idle mode and the system will announce "Announcement. Press PLAY or press RECORD." 2. Press RECORD and the system announces, "Record after the tone. Press STOP when you are done." 3. After the tone,
  • Vtech CS5123 | User Manual - Page 42
    . If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are messages that have not been reviewed. Message playback 1. Press /PLAY/STOP to listen to messages. 2. Press /PLAY/STOP again to stop playback. If you have new messages waiting, you will hear
  • Vtech CS5123 | User Manual - Page 43
    Basic oApenrsawtioenring system Answering system Delete all messages Press X/DELETE when the system is not in use. The system will announce " To delete all old messages, press DELETE again." Press X/DELETE again. All previously heard messages will be erased and the system will announce "All old
  • Vtech CS5123 | User Manual - Page 44
    Answering system Call screening If the answering system is on, you can listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them. Call intercept When a caller is leaving a message on the
  • Vtech CS5123 | User Manual - Page 45
    Answering system Basic oApenrsawtioenring system Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Window displays: 0 1-95 0-94 (flashing) 1-95 & F (alternating) 1-99
  • Vtech CS5123 | User Manual - Page 46
    • If you pause more than four seconds after each remote command completed, the system will announce the help menu options. If no remote command is entered within 15 seconds, the remote access call will be automatically disconnected. � � • When the answering system is turned off, the telephone will
  • Vtech CS5123 | User Manual - Page 47
    telephone base. There are no directory entries. The answering system is in use. The battery needs to be recharged. The directory is full. There are calls that have not been reviewed in the call log. The cordless handset locator has been activated. Another telephone on the same line is in use. The
  • Vtech CS5123 | User Manual - Page 48
    Handset display screen messages Displays: RINGER OFF SCANNING... When: The handset ringer is turned off. The telephone base is searching for another available channel. 44 www.vtechphones.com
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    in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps. • LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: • Use only
  • Vtech CS5123 | User Manual - Page 50
    and understand all instructions. 2. Follow all warnings and instructions marked on the service facility. Opening or removing parts of the telephone base or handset handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless
  • Vtech CS5123 | User Manual - Page 51
    jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call your telephone service provider. LOW BATTERY is displayed on screen. • Place the handset in the telephone base or charger for recharging. • Remove and install the
  • Vtech CS5123 | User Manual - Page 52
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The handset CHARGE light should be on. • Remove the battery from the handset and then install it in the
  • Vtech CS5123 | User Manual - Page 53
    Troubleshooting Problem Suggestion There is no dial tone. • First, try all the above suggestions. • Move the handset closer to the telephone Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the
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    telephone has the same problem, the problem is in the telephone jack. Contact your telephone service provider (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Remove and reinsert the battery and place the handset in the telephone
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    Troubleshooting Problem I cannot dial out. Suggestion • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
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    Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the
  • Vtech CS5123 | User Manual - Page 57
    Troubleshooting Problem Suggestion My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which
  • Vtech CS5123 | User Manual - Page 58
    Troubleshooting Problem digits that you dial or store from the call log. • While reviewing the call log, press # repeatedly to display these dialing options for will be affected by the ringing system used by your telephone service provider. • If there is a fax machine connected to the same
  • Vtech CS5123 | User Manual - Page 59
    Troubleshooting Problem Suggestion The answering system does not record messages. • Make to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering system. The messages
  • Vtech CS5123 | User Manual - Page 60
    Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL+ on the telephone base to increase the speaker volume. My cordless handset software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone
  • Vtech CS5123 | User Manual - Page 61
    Troubleshooting Problem Common cure for electronic equipment Suggestion • If the unit is not responding normally, try putting the handset in the telephone base. If it does not respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery
  • Vtech CS5123 | User Manual - Page 62
    base. /FLASH. Move closer to the Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you
  • Vtech CS5123 | User Manual - Page 63
    the cordless handset if the battery and the battery charger. • Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries operating instructions. VTech's authorized service representative will repair or replace at VTech
  • Vtech CS5123 | User Manual - Page 64
    other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by 7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by
  • Vtech CS5123 | User Manual - Page 65
    with the FCC criteria. The handset may be safely held against make sure to only use the supplied VTech belt clip. This Class B digital . See Installation Instructions in the user's manual. The Ringer Equivalence information, please contact your telephone service provider. This equipment may not
  • Vtech CS5123 | User Manual - Page 66
    are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech
  • Vtech CS5123 | User Manual - Page 67
    Telephone base: 5.95in X 5.34in X 3.70in (151.1mm X 135.6mm X 94.0mm) Handset: 5.14oz (145.6g) (including battery) Telephone base: 9.17oz (260g) Handset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 350mA Handset directory: 20 memory locations (including 9 speed dial entries); up to 24 digits
  • Vtech CS5123 | User Manual - Page 68
    cordless telephones 59 Activate the answering system 32 Answer calls 12 Answering system 31 Answering system setup 33 B Base volume 34 Battery handset 14 H Handset display screen messages 43 Handset layout 6 Handset volume 9 Home area code 10 www.vtechphones.com I Important safety instructions
  • Vtech CS5123 | User Manual - Page 69
    a memo 39 Record your own announcement 37 Redial 14 Remote access 42 Review the directory 16 Review the call log 26 Ringer 9 Ringer volume 9 S Save a call Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Troubleshooting 47 V Volume 9, 12, 34 W Wall mounting bracket
  • Vtech CS5123 | User Manual - Page 70
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91
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User’s manual
www.vtechphones.com
Model: CS5121/
CS5123