Vtech DS4122-4 User Manual (DS4121-3 User Manual)

Vtech DS4122-4 Manual

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  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 1
    purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 2
    13 Ringer mute 13 Temporary tone dialing 13 Find handset 13 Intercom 14 Conference call 14 Transfer an external call 15 Switch between external and intercom call 15 Answer an incoming call during an intercom call 16 Chain dialing 16 Advanced operation 17 Directory 17 Store a directory
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 3
    displays 34 Handset display screen messages 35 Handset and telephone base indicators 37 Handset lights 37 Telephone base lights 37 Handset icons 37 Battery 38 Important safety instructions 39 Troubleshooting 40 Operating range 49 Maintenance 49 About cordless telephones 50 Warranty
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 4
    for DS4121-3 and DS4122-3) (3 for DS4121-4 and DS4122-4) 10. User's manual 11. Colorful handset rings (9 for DS4121-3 and DS4122-3) (12 for DS4121-4 and DS4122-4) 1. Quick start guide 4. Batteries 2. Handsets 3. Telephone base with wall/desk bracket 5. Battery 6. Telephone line compartment
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 5
    (Digital Subscriber Line - DSL) through your telephone lines, you must have a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 6
    it up until it clicks into place. For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. When the
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 7
    • Your telephone base comes with the desktop bracket installed. You may remove the bracket before plugging in the telephone line and power adapter if it obstructs the telephone base installation process (see page 2). Installation Desk/table bracket installation Your telephone base comes with a
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 8
    Installation Basic operation Installation Wall mounting bracket installation Your telephone base comes with a desktop bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a standard telephone wall plate. To install the wall mounting bracket: 1. First,
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 9
    into the slot underneath the MENU/SELECT button. 2. Lift up the colorful handset ring. To install a new handset ring: 1. Align the desired handset ring against the MENU/SELECT button. Handset ring 2. Press the colorful handset ring downward until it clicks into place.  www.vtechphones.com
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 10
    DOWN 12. OFF/CLEAR During a call, press to hang up. While using the menus, press to return to the previous menu. While predialing, press an intercom conversation between handsets. Press to transfer a call. 15. MUTE/REMOVE While on a call, press to mute the microphone. While reviewing the call log,
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 11
    +/-) 4. ANS ON/OFF (Answer on/off) 5. /PLAY/STOP 6. Antenna 7. SET UP 8. ANNC (announcement) 9. CLOCK 10. RECORD 11. FIND HANDSET 12. Microphone 1 13. VOICEMAIL light 14. IN USE light 2 15. CHARGE light 17 16. /REPEAT 16 3 17. X/DELETE 15 14 4 13 5 12 11 10 9 8 7 6  www
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 12
    choose the desired volume level. When finished, the new volume level will be saved. -ORPress the center NavKey to display the menu when the handset is not in use. 3. Press the up or down NavKey or to select RINGER VOLUME, then press the center NavKey to confirm. 4. Press the left or right
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 13
    . You may turn the key tone feature on or off. To change the setting: 1. Press the center NavKey to display the menu when the handset is not in use. 2. Press the up or down NavKey or to select KEY TONE, then press the center NavKey . 3. Press the up or down NavKey or
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 14
    To turn off these indicators manually: DIAL TYPE 1. Press the center NavKey to display the menu when the handset is not in use. 2. Press the up type on any one handset will be applied to all. www.vtechphones.com >DIAL TYPE DIRECTORY DIAL TYPE TONE • Your telephone service provider may alert you
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 15
    party while the other party cannot hear you. 1. During a call, press MUTE/REMOVE on the handset. 2. The screen will display MUTE. 3. Press MUTE/REMOVE again to resume the conversation. Call waiting If you subscribe to call waiting service from your telephone company, you will hear an alert tone if
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 16
    to touch * tone during a call by pressing TONE . This is useful if you need to send touch tone signals for access to telephone banking or long distance services. After ending your call, your phone will return to pulse dialing mode. Find handset This feature allows the telephone base to page all the
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 17
    in the telephone base or charger. Conference call You can have a conference call with an external line and two registered handsets. When one handset is on the line, • Press /FLASH or /SPEAKER on another handset to join the call. -OR- 1. Press INT to initiate an intercom call. 2. Follow steps 3 to
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 18
    , press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO: 2. Use the dial pad to enter the number of the destination handset and the originating handset screen will display CALLING HANDSET X. 3. The destination handset will ring and its screen will display
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 19
    • Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account answering the incoming call, press OFF/CLEAR on the handset. Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 20
    the menu when the handset is not in use, and then press the center NavKey to enter the directory. 2. Press the up or down NavKey or to select STORE. Press the center NavKey to select. 3. The screen displays ENTER NUMBER. Use the dial pad to enter the number. Press MUTE/REMOVE to backspace; press
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 21
    Press # to enter a space. Advanced operation Character chart Use the dial pad and the chart below to enter a 0 0 * * ? ! / ( ) @ # space • Press MUTE/REMOVE to backspace and erase when entering characters. • Press and hold MUTE/REMOVE to delete the entire entry. 18 www.vtechphones.com
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 22
    , or press the center NavKey to select REVIEW when in the directory menu. 2. Press the up or down NavKey or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press /FLASH or /SPEAKER to dial the entry. >REVIEW STORE VTECH 800-595-9511 Advanced operation www.vtechphones
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 23
    1. Press to enter the directory, or press the center NavKey to select REVIEW when in the directory menu. 2. Use the up or down NavKey or to scroll to the desired entry or use the alphabetical search to find the number. 3. Press MUTE/REMOVE to remove the entry. You'll hear a confirmation tone. EDIT
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 24
    offering caller ID service, and if both telephone companies use compatible equipment. Call log If you subscribe to caller ID service, information about each caller will be displayed after the first ring or second ring. • The call log can store up to 50 entries. • You can review, redial, and copy
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 25
    in the call log. Review the call log • When in the call log, use the up or down NavKey or to scroll through the call log on the handset. • The name of the call log. HANDSET X XX MISSED CALLS VTECH 595-9511 3:45 AM NEW 1/02 >CALL LOG RINGER VOLUME VTECH 595-9511 3:45 AM 1/02 22 www
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 26
    number, EDIT NAME or EDIT NUMBER will be displayed. Use the dial pad to enter the name or number and handset will automatically update all other handsets. • Only one handset can review the directory or call log at a time. If one handset is viewing the call log and another handset attempts to review
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 27
    all entries 1. While in the call log, press the up or down NavKey or to scroll to the desired entry. 2. Press MUTE/REMOVE to delete an entry. 3. Press and hold MUTE/REMOVE to delete all entries, the screen will display DELETE ALL CALLS? Press the center NavKey and you'll hear a confirmation
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 28
    The telephone stores the redial list can be accessed by pressing REDIAL/PAUSE when the handset is not in use. Dial from redial 1. Press REDIAL then press the up center NavKey to select the number, and use the dial pad to change the number. 4. Press MUTE/REMOVE to backspace; press and hold REDIAL/
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 29
    answering system, press /PLAY/STOP button on the telephone base. If you subscribe to caller ID/call waiting service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 30
    playing each message, the answering system announces the day and time of the message received. Before using the answering system, set the day, time and year, so that messages are dated correctly. if you subscribe to caller ID service from your local telephone company. 27 Advanced operation
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 31
    Answering system operation Answering system setup The answering system uses voice prompts to guide you through the steps to setup the answering caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 32
    feature programs the system to beep every 10 seconds to alert you of new messages. The beeping will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when in idle mode until the system announces the message alert tone setting. 2. Press /SKIP or
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 33
    2. Press /PLAY/STOP to play, and press /PLAY/STOP again to stop the playback. Record your own announcement 1. Press ANNC when the phone is not in use and the system will announce "Announcement, press PLAY or press RECORD." 2. Press RECORD and the system announces "Record after the tone. Press STOP
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 34
    Answering system operation Delete your announcement 1. Press ANNC when the phone is not in use and the system will announce "Announcement, press PLAY or press RECORD." 2. Press DELETE and the system will announce "Announcement deleted." Message playback 1. Press /PLAY/STOP
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 35
    the same answering system. They are saved, played back and deleted the same way as incoming messages. Record a memo 1. Press RECORD when the phone is not in use. The system announces "Record after the tone. Press STOP when you are done." 2. After the tone, speak towards the microphone at the bottom
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 36
    Answering system operation Remote access A two-digit security code is required to access the system remotely from any touch tone telephone. The factory preset code is 19; see page 29 to change it. 1. Dial your telephone number from any touch tone telephone. 2. When the system answers and announces
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 37
    Answering system operation Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. 0 1-98 0-98 (flashing) 99 & F (alternating) 1-99 (counting) 99 (flashing) 1-99 (flashing)
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 38
    ENDED There is an incoming call. The handset is terminating an intercom call. LINE IN USE A handset or another telephone on the same line is in use. LIST FULL The directory is full. LOW BATTERY The battery needs to be recharged. MICROPHONE ON MUTE has been turned off and the person on
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 39
    to review it. OUTSIDE Connected to the external call during call transfer. **PAGING** The cordless handset locator has been activated. PHONE The handset is in use. PLACE IN CHARGER The battery is very low. The handset should be placed in the telephone base or charger. RINGER MUTE The
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 40
    there is an incoming call or another telephone on the same line is in use. • On when the handset is in use. VOICEMAIL • Flashes when you have new voicemail. Voicemail is offered by your telephone service provider. CHARGE • On when the handset is in the telephone base or charger and is charging
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 41
    in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps when taken off the telephone base. • Battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire, read and follow these instructions: • Use only the battery(ies
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 42
    to normal operation. E. If the product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 43
    . If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. • Place the handset in the telephone base or charger for recharging. • Remove and re-install the battery and use it normally until fully discharged, then recharge the
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 44
    refer to the Battery section (page 38) of this user's manual. • The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this user's manual for further instruction. The CHARGE light is off. • Clean the charging contacts on the cordless handset(s) and telephone base
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 45
    Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Make sure the ringer is on (page 9 for handset and page 29 for telephone base). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). • The cordless handset may be
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 46
    Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 47
    Troubleshooting Problem Suggestion There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Do you have DSL service? If yes, you need to have a DSL filter installed at
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 48
    from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the cordless handset, and none of the keys or buttons works. • Make sure
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 49
    Troubleshooting Problem from the call log. • While reviewing the call log, press # repeatedly to Use a working electrical outlet that is not controlled by a wall switch. • Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 50
    Troubleshooting Problem Suggestion The answering system does not answer after the after ten rings. • In some cases, the answering system will be affected by the ringing system used by the local telephone company. The outgoing announcement is not clear. • When recording the announcement, make
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 51
    Troubleshooting Problem Suggestion The answering system does not respond to remote commands. the telephone line you are using. Press the dial pad keys firmly when dialing. Common cure for electronic equipment. • If the telephone is not responding normally, try putting the cordless handset in the
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 52
    Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoor in the rain, or handle it with wet hands. Do not install
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 53
    Calls cannot be made from the cordless handset if the telephone base is unplugged or used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 54
    4. A product to the extent that the problem is caused by use with non-VTech accessories; or 5. A product whose warranty/ 7377. NOTE: Before calling for service, please review the user's manual - a check of the Product controls and features may save you a service call. Except as provided by applicable
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 55
    The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 56
    ® seal The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 57
    conditions at the time of use. Handset: 139.0mm X 49.0mm X 39.0mm Telephone base: 177.1mm X 127.2mm X 100.4mm Charger: 79mm X 90.6mm X 58.4mm Handset: 145.0 grams (including battery) Telephone base: 423.8 grams Charger: 72.74 grams Handset: 3 cells AAA 3.6V 550mAh NiMH battery Telephone base: DC 9V
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 58
    ring 6 F FCC, ACTA and IC regulations 52 Find handset 13 H Handset display screen messages 35 Handset icons 37 Handset layout 7 Handset lights 37 I Important safety instructions 39 Index 55 Install handset battery 3 Installation 1 Intercom 14 K Key tone 10 L Language 10 M Maintenance
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 59
    Record your own announcement 30 Redial list 25 Remote access 33 Remote access commands 33 Review the call log 22 Ringer mute 13 56 R Ringer tone 9 Ringer volume 9 V Voicemail 11 Volume 13 7 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting 40 www.vtechphones.com
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 60
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001419-070
  • Vtech DS4122-4 | User Manual (DS4121-3 User Manual) - Page 61
    Models: DS4121-3/DS4122-3/ DS4121-4/DS4122-4 User's manual www.vtechphones.com
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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.