Vtech E1937B User Manual

Vtech E1937B - 5.8Ghz 3 Handset Itad Manual

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  • Vtech E1937B | User Manual - Page 1
    User's manual 5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B with Caller ID/Call Waiting
  • Vtech E1937B | User Manual - Page 2
    system, please read Important safety instructions on pages 51 to 53 of this manual. NEED HELP? Our representatives are or visit our web site at www.telephones.att.com Model #: E5926/E5927B/E5937B/E5947B/E1937B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on
  • Vtech E1937B | User Manual - Page 3
    ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before answering the phone, even when you're on another call. You may need to change your telephone
  • Vtech E1937B | User Manual - Page 4
    and charge the battery before using the telephone. See page 10 for easy instructions. For customer service or product information, visit our web site at www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Add new handsets to make your phone more versatile (see
  • Vtech E1937B | User Manual - Page 5
    User's manual 5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B with caller ID/ call waiting Table of contents Getting started Quick reference guide 2 Parts checklist 4 Before you begin 8 Telephone base installation 9 Battery installation & charging .........10
  • Vtech E1937B | User Manual - Page 6
    Getting started Quick reference guide Cordless handset CID SELECT/MENU Press to scroll down while in menus. Press to display caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left. PHONE/FLASH Press to make or answer a call. During a call,
  • Vtech E1937B | User Manual - Page 7
    Getting started Quick reference guide Telephone base CHARGE On when the cordless handset is properly positioned to all old messages when set is idle. TIME/SET Press to review or set the answering system clock. SETUP Press to review or change answering system options. CHANGE Press to change a menu
  • Vtech E1937B | User Manual - Page 8
    in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handset Belt clip for cordless handset Battery pack for cordless handset Battery compartment cover Power adapter for telephone base Wall mount
  • Vtech E1937B | User Manual - Page 9
    to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handsets Wall mount bracket for telephone base Charger for cordless handset Battery packs for cordless handsets Battery compartment covers Power adapter for
  • Vtech E1937B | User Manual - Page 10
    /E1937B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Battery
  • Vtech E1937B | User Manual - Page 11
    your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Battery packs for cordless handsets Chargers for cordless handsets Telephone line cord
  • Vtech E1937B | User Manual - Page 12
    the phone, even when you're on another call. These features require services provided by your local telephone company. Contact your telephone service provider about how these features work. Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal
  • Vtech E1937B | User Manual - Page 13
    from other electronic equipment, microwave oven, television, computer, etc. Avoid excessive heat, cold, dust or moisture. • If you need to install your phone within the same room as other cordless phones or wireless products, you may need to select different channel(s) for your router and/or other
  • Vtech E1937B | User Manual - Page 14
    indicator Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.) Caution: Use only the supplied rechargeable battery or replacement battery pack (part number 80-5848-00-00). NOTES: 1. Use only the power cord supplied with this product. If
  • Vtech E1937B | User Manual - Page 15
    Getting started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold,
  • Vtech E1937B | User Manual - Page 16
    Getting started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Snap belt clip into notches on both sides of
  • Vtech E1937B | User Manual - Page 17
    you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up. Last number redial Before pressing PHONE/FLASH, press REDIAL/PAUSE to display the most recently called numbers (up to 32 dig- its). Use the buttons or REDIAL/PAUSE repeatedly to
  • Vtech E1937B | User Manual - Page 18
    at the base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) at the handset(s), or press HANDSET LOCATOR at the base. NOTES: 1. The handset ringer volume also determines
  • Vtech E1937B | User Manual - Page 19
    level, the new setting is saved. Flash Call waiting If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call.You can press
  • Vtech E1937B | User Manual - Page 20
    continue to ring. Temporary tone dialing If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This -distance services. After you hang up or press PHONE/FLASH (to receive a call waiting call), the phone automatically returns to dial pulse (
  • Vtech E1937B | User Manual - Page 21
    you want to call. The display will show CALLING HANDSET X. • The called handset will ring and the display will show HANDSET X IS CALLING. • Press INTERCOM, PHONE/FLASH, SPEAKER or any dial pad key (0-9, *, or #) on the handset being called to answer the call. To end the intercom call: • Press OFF
  • Vtech E1937B | User Manual - Page 22
    you want to forward the call. The display will show CALL FORWARDED. • The destination set will ring and the display will show INCOMING CALL. • Press PHONE/FLASH, SPEAKER or any dial pad key (0-9, * or #) on the destination handset to answer the call. NOTE: If the forwarded call is not answered
  • Vtech E1937B | User Manual - Page 23
    display will show CALLING HANDSET X. • The destination set will ring, showing an intercom call. The display will show HANDSET X IS CALLING. • Press PHONE/FLASH, INTERCOM, SPEAKER or any dial pad key (0-9, * or #) on the destination handset to answer the intercom call. • When the recipient answers
  • Vtech E1937B | User Manual - Page 24
    >DIRECTORY CALL LOG Highlighted menu item Telephone operation Handset settings Using the feature menu you can change settings to customize how the telephone works. Press MENU, then use the buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is
  • Vtech E1937B | User Manual - Page 25
    mail indication If you subscribe to voice mail services provided by your local telephone company, you the handset when you have new voice mail. To manually remove the voice mail message on the display: voice mail message(s). Use this feature when the phone indicates there is voice mail when you have
  • Vtech E1937B | User Manual - Page 26
    in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT THIS TIME. Memory capacity The directory can
  • Vtech E1937B | User Manual - Page 27
    HANDSET 1 >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER 555-1234_ ENTER NAME Pat Williams_ Pat Williams 555-1234 Directory New directory entries To create a new directory entry Press MENU, then press
  • Vtech E1937B | User Manual - Page 28
    Directory New directory entries Storing the entry Press SELECT to store your new directory entry. To change it later, see page 26. 24
  • Vtech E1937B | User Manual - Page 29
    : You can also display the first listing in the directory by first pressing MENU, then SELECT to choose DIRECTORY, and then SELECT again to choose REVIEW. To search by name While an entry is displayed in the directory, you can press a dial pad key (2-9) to start a quick name search. The directory
  • Vtech E1937B | User Manual - Page 30
    -6789_ EDIT NAME Andy_ Andy 555-6789 Directory To dial, delete or change entries To dial a displayed number When any directory entry is displayed, press PHONE/FLASH (or SPEAKER) to dial the displayed number. To delete an entry When any directory entry is displayed, press MUTE/DELETE to delete the
  • Vtech E1937B | User Manual - Page 31
    only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 3. When in idle mode, the cordless handset screen will show XX MISSED CALLS. The call log review displays the caller ID numbers in reverse chronological order, with the
  • Vtech E1937B | User Manual - Page 32
    Caller ID log About names Names of callers will be displayed only if the information is provided by your local telephone company. If the telephone number of the person calling matches an exact number in your directory, the name that appears on screen will match the name as you entered it into your
  • Vtech E1937B | User Manual - Page 33
    review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. To return a call Press PHONE or without an area code, and with or without the 1), then press PHONE/FLASH (or SPEAKER) to place the call. Example: CID Number displayed as
  • Vtech E1937B | User Manual - Page 34
    until you delete them. Press repeatedly to hear Press to select or change a setup options (see page 34). setup option (see page 34). Press to review or set clock (see page 31). Press to record a memo (see page 36) or, after pressing SETUP, to record an outgoing announcement (see page 32
  • Vtech E1937B | User Manual - Page 35
    and time, so messages are dated correctly. The system uses voice prompts to guide you. Each time you press CHANGE, the day, hour, minute or year time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (see page 8). 6. Press CHANGE
  • Vtech E1937B | User Manual - Page 36
    is pre-programmed with announcements for normal (answer and record) mode and for announcement only mode (see page 33). If the phone is set up to record messages, the phone answers calls with "Hello. Please leave a message after the tone." You can use this announcement, or replace it with a recording
  • Vtech E1937B | User Manual - Page 37
    Answering system operation Announcement only mode A In announcement only mode, callers hear an announce- ment but cannot leave messages. A is displayed when Announcement Only is activated. To turn announcement only on or off Press SETUP repeatedly until you hear 1. SETUP "Announcement only,
  • Vtech E1937B | User Manual - Page 38
    access code. To change the setting press CHANGE." Options: [enter 2-digit code] 19 Enter a two-digit number (10-99) for remote access from another phone (see page 38). "Message alert. To change the setting press CHANGE." Options: On / Off When the answering system is turned on (the ANSWER ON/OFF
  • Vtech E1937B | User Manual - Page 39
    being played back. • Press PLAY/STOP to stop playback. To delete all old messages To delete all old messages, press and hold DELETE while the phone is idle (not during a call, or during message playback). New or unheard messages cannot be deleted. 35
  • Vtech E1937B | User Manual - Page 40
    Elapsed recording time (in seconds). Press to stop recording. 1. REC/MEMO "Record after the tone. Press STOP when you are done." 2. Speak into microphone. Answering system operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted
  • Vtech E1937B | User Manual - Page 41
    Message counter Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays 0 No messages. 1-98 Number of messages/memos
  • Vtech E1937B | User Manual - Page 42
    two-digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 34 to change it. Play then begin speaking. Press 5 to stop recording. Review remote access code Press # 9 to review remote access code. #9 Change remote access code
  • Vtech E1937B | User Manual - Page 43
    Answering system operation Remote access Help menu *5 Press to hear list of features & commands. Turn system off 0 Turn system on 0 Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to
  • Vtech E1937B | User Manual - Page 44
    Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. Microphone is muted. Missed and un-reviewed handset is in use or you are registering a handset. Flashes when another phone is in use on the same line, or answering system is answering an
  • Vtech E1937B | User Manual - Page 45
    on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY INCOMING CALL NEW VOICE MAIL The battery needs to be recharged. There is a call coming in. paging handset(s). Another handset is calling. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected.
  • Vtech E1937B | User Manual - Page 46
    Appendix Handset display screen messages Screen display messages CHARGING A handset with a low battery has been placed in the telephone base or charger. UNABLE TO CALL Failed intercom or conference call (there are TRY AGAIN already two handsets being
  • Vtech E1937B | User Manual - Page 47
    cordless handsets. You can add new handsets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B the screen. • Make sure your handset battery is properly installed and charged. HS call, using the call log or directory, or another phone is on the same line, you cannot register a handset
  • Vtech E1937B | User Manual - Page 48
    de-registration process was not successful, you may need to reset the system and try again. To reset: pick up the handset and press the PHONE/FLASH button, then press the OFF/CLEAR button and place the handset back into the cradle. 2. You can only de-register handsets when the handsets
  • Vtech E1937B | User Manual - Page 49
    or touch tone). Refer to the Telephone operation section of this user's manual (page 21) to set the dial mode. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any
  • Vtech E1937B | User Manual - Page 50
    this user's manual. • Your phone might be malfunctioning. Please refer to the Limited warranty section of this user's manual for further instruction. • If the cordless handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. 46
  • Vtech E1937B | User Manual - Page 51
    devices. c. Selecting channels 4 through 10 for your router (refer to your router's user manual for more information). • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers
  • Vtech E1937B | User Manual - Page 52
    Appendix Troubleshooting My cordless handset does not ring when I receive a call • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user's manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack
  • Vtech E1937B | User Manual - Page 53
    minute for the cordless handset and base to reset. • Your phone might be malfunctioning. Please refer to the Limited warranty section of this user's manual for further instruction. My caller ID isn't working • Caller ID is a subscription service. You must subscribe to this service from your local
  • Vtech E1937B | User Manual - Page 54
    Appendix Troubleshooting Incomplete messages • If a caller leaves a very long message, until the announcement is over before entering the code. • There may be noise or interference on the phone line you are using. Press dial pad keys firmly. System does not record message • Make sure answering
  • Vtech E1937B | User Manual - Page 55
    telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area. • Do not use this product does not operate normally, read Troubleshooting in this user's manual. If you cannot solve the problem, or if the product is damaged, refer
  • Vtech E1937B | User Manual - Page 56
    safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations
  • Vtech E1937B | User Manual - Page 57
    instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless telephones pacemakers. Supported by the U.S. Food and Drug Administration, WTR had recommended to physicians that: Pacemaker patients • Should keep wireless phones at
  • Vtech E1937B | User Manual - Page 58
    two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem is equipped with a corded or cordless handset, it is hearing aid
  • Vtech E1937B | User Manual - Page 59
    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
  • Vtech E1937B | User Manual - Page 60
    or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 or www.telephones.att.com. In when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the consumer for products
  • Vtech E1937B | User Manual - Page 61
    or antenna systems; or • product to the extent that the problem is caused by use with non-AAT accessories; or • product instructions regarding where to return the product. Before calling for service, please check the user's manual. A check of the product controls and features may save you a service
  • Vtech E1937B | User Manual - Page 62
    entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty; b include "valid proof of purchase" (sales receipt) identifying the product purchased (product model) and the date of purchase or receipt (keep a copy for
  • Vtech E1937B | User Manual - Page 63
    Operating temperature Base unit voltage (AC voltage, 60Hz) Base unit voltage (AC adapter output) Handset voltage Charger voltage (AC adapter output) Replacement battery 2400 MHz - 2483.5 MHz 5725 MHZ - 5850 MHz 95 32°F - 122°F 0°C - 50°C 96 - 130 Vrms 9VDC @600mA 3.2 - 4.7 VDC 700mAh 9VDC @200mA
  • Vtech E1937B | User Manual - Page 64
    Battery charging, 10 Battery installation, 10 Belt clip, 12 C Call waiting, 15 Call transfer, 19 Caller ID, 27 add entries to phone lights, 40 L Last number redial, 13 Low battery, 10 M Making calls, 13 Menus, 20 25 O Operating range, 8 Q Quick reference guide, 2-3 R Receiving calls, 13 Recharging,
  • Vtech E1937B | User Manual - Page 65
    dotted line. Fold here. Call your phone number, then enter your two-digit Review announcement 7 Record announcement 8 Record memo 9 Review remote access code .. *9 Change remote access code.. 0 Answer machine ON/OFF ... 5.8 GHz Cordless Telephone/Answering System E5926/E5927B/E5937B/ E1937B
  • Vtech E1937B | User Manual - Page 66
    www.telephones.att.com Copyright © 2006 Advanced American Telephones.All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 06/06. 91-000648-040-000
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User’s manual
5.8 GHz Cordless
Telephone/Answering
System E5926/E5927B/
E5937B/E5947B/E1937B
with Caller ID/Call Waiting