Vtech EL52109 User Manual

Vtech EL52109 - AT&T DECT 6.0 Manual

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  • Vtech EL52109 | User Manual - Page 1
    User's manual EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
  • Vtech EL52109 | User Manual - Page 2
    and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model #: EL52109 (one handset) Type: DECT 6.0 cordless telephone/answering system Serial
  • Vtech EL52109 | User Manual - Page 3
    : User's manual EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Quick start guide EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting User's manual Quick start guide Cordless handset Telephone base Wall mount bracket Battery for
  • Vtech EL52109 | User Manual - Page 4
    User's manual EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset........ 1 Quick reference guide - telephone base 2 Installation 3 Telephone base installation 4 Battery installation & charging 5
  • Vtech EL52109 | User Manual - Page 5
    45 Appendix C Troubleshooting 46 Appendix D Maintenance 55 Appendix E Important safety information 56 Safety information 56 Especially about cordless telephones 56 Precautions for users of implanted cardiac pacemakers 57 Pacemaker patients 57 Especially about telephone answering systems 57
  • Vtech EL52109 | User Manual - Page 6
    a dialing pause (page 25). Phone/FLASH Press to make or answer a call (page 19). During a call, press to answer an incoming call when you receive a call waiting alert (page 21). 1 While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or
  • Vtech EL52109 | User Manual - Page 7
    Getting started Quick reference guide - telephone base IN USE indicator On when the handset is in use or when the answering system is answering an incoming call. Flashes when another telephone is in use on the same line. Flashes quickly when there is an incoming call. VOICEMAIL indicator Flashes
  • Vtech EL52109 | User Manual - Page 8
    following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use
  • Vtech EL52109 | User Manual - Page 9
    adapter into the power jack on the bottom of the telephone base. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The
  • Vtech EL52109 | User Manual - Page 10
    might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base. See the table on page 62 for battery operating times. If the battery is depleted, it may take approximately ten minutes
  • Vtech EL52109 | User Manual - Page 11
    and disconnect it from the handset. Follow the instructions above to install and charge the new battery. IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada
  • Vtech EL52109 | User Manual - Page 12
    to install the mounting plate. Tabletop to wall installation 1. Position the telephone base as shown below. Insert the extended tabs (marked A) of mount bracket hole. Route the power cord out of the bottom of the telephone. 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
  • Vtech EL52109 | User Manual - Page 13
    installation 1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the plastic wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power
  • Vtech EL52109 | User Manual - Page 14
    Handset settings Telephone settings Menu settings Use the menus to change the telephone's settings. 1. Press MENU/SELECT in idle mode (when the phone is the handset locator feature (page 23). 3. If the handset ringer volume level is set to off, that handset is silenced for all incoming calls and
  • Vtech EL52109 | User Manual - Page 15
    Handset settings Telephone settings Ringer tone This feature allows you to choose one of 10 ringer 2 NOTE: If you turn off the ringer volume, you will not hear ringer tone samples. Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no
  • Vtech EL52109 | User Manual - Page 16
    Handset settings Telephone settings Set date/time The answering system announces the date and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each
  • Vtech EL52109 | User Manual - Page 17
    messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen. IBOETFU OFX!WPJDFNBJM 6;48 QN 9017 NOTES: 1. This feature does not indicate new answering system messages recorded on your phone. 2. For more information about the difference
  • Vtech EL52109 | User Manual - Page 18
    area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area
  • Vtech EL52109 | User Manual - Page 19
    is on, the ANS ON icon displays on the handset screen. ?BOTXFS!PO0PGG BOOPVODFNFOU BOTOXFS!PO0PGG PO NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces to the caller, "Please enter your remote access code." For more information
  • Vtech EL52109 | User Manual - Page 20
    Handset settings Answering system settings Announcement Outgoing announcements are the messages caller hears when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, "Hello. Please leave a message after the tone." You can use this announcement, or
  • Vtech EL52109 | User Manual - Page 21
    paying long distance charges if you are calling from out of your local area. 6. Press MENU/SELECT to confirm your setting. A confirmation tone sounds. NOTE: If you subscribe to caller ID/call waiting service through your telephone service provider, see Answering system and voicemail on page 36. 16
  • Vtech EL52109 | User Manual - Page 22
    settings Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. When the handset is in idle mode, press MENU/SELECT to enter
  • Vtech EL52109 | User Manual - Page 23
    Handset settings Answering system settings Message alert tone When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. When the handset is in
  • Vtech EL52109 | User Manual - Page 24
    as you are entering number. Answering a call To answer a call • Press PHONE/FLASH or SPEAKER. -OR• Press any dial pad key (0-9, * or #). Temporary ringer silencing Press OFF/CLEAR or MUTE while the telephone is ringing to silence the ringer temporarily on the handset. This turns off the ringer
  • Vtech EL52109 | User Manual - Page 25
    NOTE: If you use the speakerphone during LOW BATTERY mode, the handset is not lit expcet for the SPEAKER button. TQFBLFS!1;11;41 Last number redial To view the recently dialed numbers: • To display the most recently called number (up to 30 digits), press REDIAL/PAUSE. SFEJBM • To view up to
  • Vtech EL52109 | User Manual - Page 26
    setting, you hear two beeps. Call waiting If you subscribe to call waiting service with your local telephone service provider, you hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. Press PHONE/FLASH at any time to
  • Vtech EL52109 | User Manual - Page 27
    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access
  • Vtech EL52109 | User Manual - Page 28
    Press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) on the handset, -OR- • Press HANDSET LOCATOR on the telephone base. NOTE: The handset ringer volume also determines the volume of the paging tone. If the handset ringer volume level is set to off, that handset is silent for all calls and
  • Vtech EL52109 | User Manual - Page 29
    a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page for too long while creating or reviewing an entry, the procedure times out and you have to begin again. 24
  • Vtech EL52109 | User Manual - Page 30
    press MENU/SELECT. 3. Press TCID or DIRS to highlight >STORE. ?EJSFDUPSZ DBMM!MPH 4. Press MENU/SELECT. 5. Enter the telephone number when prompted. ?SFWJFX TUPSF • Use the dial pad to enter up to 30 digits. - Press TCID or DIRS to move the cursor to the left or right. - Press DELETE to erase
  • Vtech EL52109 | User Manual - Page 31
    O 6 m n o 7 P Q R S 7 p q r s 8 T U V 8 t u v 9 WX Y Z 9 w x y z 0 0 * * ? ! / ( ) @ # space 8. Press MENU/SELECT to store your new directory entry. The name and the telephone number appear. To change them later, see page 28. SPCFSU!CSPXO 999.994.3556 26
  • Vtech EL52109 | User Manual - Page 32
    Directory Review directory To review directory entries 1. Press DIRS when in idle mode telephone number in the directory exceeds 15 digits,
  • Vtech EL52109 | User Manual - Page 33
    the handset. Use the directory review or search (page 27) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ dial pad keys to add digits. Boesfx 999.5:1.3116 • Press DELETE to erase digits. • Press and hold DELETE to erase all digits. • Press TCID or DIRS
  • Vtech EL52109 | User Manual - Page 34
    directory (see page 33). For instructions on viewing the digits, see the first note on page 27. NOTE: You can use this product with regular caller ID service, or you can use this product's other features without subscribing to either caller ID or combined caller ID with call waiting service. 29
  • Vtech EL52109 | User Manual - Page 35
    calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number shown by your caller ID is in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller
  • Vtech EL52109 | User Manual - Page 36
    calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you answer a call before the information appears on the screen, it does not show in the caller ID history. Review the caller ID
  • Vtech EL52109 | User Manual - Page 37
    Caller ID Caller ID history To review the caller ID history 1. When a handset is in idle mode, press TCID to review the caller ID history in reverse chronological order, starting with the most recent call. IBOETFU 7!NJTTFE!DBMMT! -OR- You can also review the caller ID history by pressing MENU/
  • Vtech EL52109 | User Manual - Page 38
    Caller ID Caller ID history Dial a call log entry 1. When in the call log, press TCID or DIRS to browse. 2. Press PHONE/FLASH or SPEAKER to dial the entry. Delete entries • Press DELETE to delete the shown entry from the caller ID history. • Follow the steps below to delete all caller ID entries: 1.
  • Vtech EL52109 | User Manual - Page 39
    . If there is no caller ID information, the handset shows UNABLE TO SAVE. NOTES: 1. You may need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that
  • Vtech EL52109 | User Manual - Page 40
    VOLOPXO! Your local telephone company cannot determine the OVNCFS caller's number. VOLOPXO! Your local telephone company cannot determine the OBNF caller's name. VOLOPXO! Your local telephone company cannot determine the DBMMFS caller's name and telephone number. Calls from other countries
  • Vtech EL52109 | User Manual - Page 41
    , you typically follow the instructions provided by your voicemail service provider. To listen to messages recorded on your digital answering system, press PLAY/STOP button on the telephone base. If you subscribe to caller ID/call waiting service through your telephone service provider, you can use
  • Vtech EL52109 | User Manual - Page 42
    Call screening at the telephone base If the answering system is on and the telephone telephone base volume is set to 0. Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or SPEAKER on the handset. Base ringer Press VOLUMEST on the telephone
  • Vtech EL52109 | User Manual - Page 43
    Press MENU/SELECT again to select >ANS. SYSTEM. 3. Press MENU/SELECT to select >PLAY MSGS. The system announces the number of messages, then begins playback. The message sequence is shown on the handset's screen. If there is no message in the answering system, the screen shows NO MESSAGES. ?QMBZ
  • Vtech EL52109 | User Manual - Page 44
    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press VOLUMEST button to adjust the message playback volume. • Press SKIP to skip to
  • Vtech EL52109 | User Manual - Page 45
    you are done." You can record a memo for up to four minutes. The answering system does not save memos shorter than one second. 4. Speak facing the handset to record the memo. 5. Press 5 to stop recording. The system announces, "Recorded." NOTES: 1. "Memory is full," is announced if you record a memo
  • Vtech EL52109 | User Manual - Page 46
    . Current message number during new message playback. Speaker volume level of the telephone base while adjusting. The system is answering a call or recording a memo or announcement, or a system handset is on a call, or the system is being accessed remotely, or the system is being programmed. 41
  • Vtech EL52109 | User Manual - Page 47
    a new announcement. 0 Press to turn the answering system on or off. 8 Press to end remote access (the call is terminated). 4. Hang up to end the call and save all undeleted messages. Cut out and carry the remote access wallet card at the back of this user's manual for quick reference. 42
  • Vtech EL52109 | User Manual - Page 48
    the call ends automatically. 3. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. 4. When the answering system is turned off, the telephone answers
  • Vtech EL52109 | User Manual - Page 49
    highest or lowest setting. Low battery warning. Out of range while the handset is on a call. The telephone has completed the command successfully. Telephone base tone Beeps every 10 seconds Lights ANSWER ON On when the answering system is on and ready to receive calls. Message alert. CHARGE On
  • Vtech EL52109 | User Manual - Page 50
    TQFBLFS VOBCMF!UP!TBWF YY!NJTTFE!DBMMT The telephone base is paging all handsets. The handset is in use. The battery is very low. The handset should be placed in the telephone base. The ringer is muted temporarily during an incoming call. The entry in caller ID history is now in the directory. The
  • Vtech EL52109 | User Manual - Page 51
    the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery. Please refer to Battery installation & charging (pages 5-6) in this user's manual. I cannot get
  • Vtech EL52109 | User Manual - Page 52
    range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from
  • Vtech EL52109 | User Manual - Page 53
    C Troubleshooting • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as
  • Vtech EL52109 | User Manual - Page 54
    and return to normal handset mode. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. 49
  • Vtech EL52109 | User Manual - Page 55
    products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers or other cordless telephones. • Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset
  • Vtech EL52109 | User Manual - Page 56
    Appendix C Troubleshooting My calls cut in and out while I'm using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. •
  • Vtech EL52109 | User Manual - Page 57
    caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID
  • Vtech EL52109 | User Manual - Page 58
    are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until
  • Vtech EL52109 | User Manual - Page 59
    the power to the telephone base. • Disconnect the cordless handset battery, and spare battery, if applicable. • Wait a few minutes. • Connect power to the telephone base. • Re-install the battery, and place the cordless handset into the telephone base. • Wait for the cordless handset to re-establish
  • Vtech EL52109 | User Manual - Page 60
    Appendix D Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship
  • Vtech EL52109 | User Manual - Page 61
    any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, see the Troubleshooting section on pages 46-54 of this user's manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty on pages 60-61. Do not open
  • Vtech EL52109 | User Manual - Page 62
    local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent Ni-MH batteries. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC
  • Vtech EL52109 | User Manual - Page 63
    and an RJ14 jack for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th
  • Vtech EL52109 | User Manual - Page 64
    a Class B digital device under Part 15 accordance with the instructions, may cause product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user
  • Vtech EL52109 | User Manual - Page 65
    &T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover
  • Vtech EL52109 | User Manual - Page 66
    systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user's manual; a check of the PRODUCT
  • Vtech EL52109 | User Manual - Page 67
    independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating range This cordless telephone operates within the maximum power allowed by
  • Vtech EL52109 | User Manual - Page 68
    , 18 Answering calls, 19 Answering system, Answer on/off - base, 36 Answer on/off - handset, 14 Operation, 36-43 Settings, 14-18 Auto off, 19 B Battery charging, 6 Battery installation, 5 C Call intercept, 37 Call screening, 37 Call waiting, 21 Caller ID (CID), 29 add entries to phone directory, 33
  • Vtech EL52109 | User Manual - Page 69
    62 Telephone base installation, 4 Telephone operating range, 62 Temporary ringer silencing, 19 Time setting, 11 Toll saver, 16 Troubleshooting, 46-54 V Visual message waiting indicator, 12 Voicemail waiting indicator, 12 Voicemail, 2, 12, 44 Volume controls, 9, 21, 37 base ringer, 37 handset ringer
  • Vtech EL52109 | User Manual - Page 70
    Help menu 5 Skip the message 6 Record announcement 7 Turn system off or on 0 End remote access call 8 (or hang up) Model name: EL52109 Type: DECT 6.0 cordless telephone/ answering system with caller ID/call waiting © 2009 Advanced American Telephones. All rights reserved. AT&T and the AT
  • Vtech EL52109 | User Manual - Page 71
    www.telephones.att.com © 2009 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 03/09.
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User’s manual
EL52109
DECT 6.0 cordless telephone/
answering system
with
caller ID/call waiting