Vtech EL52459 User Manual

Vtech EL52459 Manual

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  • Vtech EL52459 | User Manual - Page 1
    User's manual EL52209/EL52259/EL52309/ EL52409/EL52419/EL52459 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
  • Vtech EL52459 | User Manual - Page 2
    .telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model #: EL52209 (two handsets) EL52259 (two handsets) EL52309 (three handsets) EL52409 (four handsets) EL52419 (four handsets) EL52459 (four handsets) Type: DECT 6.0 cordless telephone/answering system Serial
  • Vtech EL52459 | User Manual - Page 3
    DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Quick start guide EL52209/EL52259/EL52309/ EL52409/EL52419/EL52459 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting User's manual Telephone base Quick start guide Charger for cordless handset
  • Vtech EL52459 | User Manual - Page 4
    User's manual EL52209/EL52259/EL52309/ EL52409/EL52419/EL52459 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset.......... 1 Quick reference guide entry.. 27 Review directory 29 To review directory entries
  • Vtech EL52459 | User Manual - Page 5
    46 Appendix C Troubleshooting 48 Appendix D Maintenance 57 Appendix E Important safety information 58 Safety information 58 Especially about cordless telephones 58 Precautions for users of implanted cardiac pacemakers 59 Pacemaker patients 59 Especially about telephone answering systems 59
  • Vtech EL52459 | User Manual - Page 6
    entering numbers, press and hold to insert a dialing pause (page 27). PHONE/FLASH Press to make or answer a call (page 19). During a call, press to answer an incoming call when you receive a call waiting alert (page 21). 1 While reviewing a call log entry, press repeatedly to add or remove 1 in
  • Vtech EL52459 | User Manual - Page 7
    service is offered by your local telephone company�, �a�n��d��i�s��d�i�f�fe��r�e�n��t from answering system messages (page 12). HANDSET LOCATOR Press to make handsets all old messages when the phone is not in use (page 40).  ON/OFF Press to turn the built-in answering system on or off (page 37
  • Vtech EL52459 | User Manual - Page 8
    . STOP! See pages 5-6 for easy instructions. Install the telephone base close to a ID problems caused by DSL interference. Please contact your DSL service provider handset or base display - remove it before use. For customer service or product information, visit our website at www.telephones.att
  • Vtech EL52459 | User Manual - Page 9
    power outlet not controlled by a wall switch. If you have DSL high speed Internet service, a DSL filter (not include) is required. Telephone line cord 1. Plug one product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1
  • Vtech EL52459 | User Manual - Page 10
    the handset without interruption for at least 10 minutes to give the handset enough HANDSET X. Battery status Battery has no charge and the handset cannot be used. Battery has very little charge and the handset Charge without interruption until the screen shows HANDSET X (at least one hour). To
  • Vtech EL52459 | User Manual - Page 11
    connector securely into the socket inside the handset battery compartment, matching the color-coded upwards until it clicks into place. Step 3 Charge the handset by placing it face up in the telephone base or charger disconnect it from the handset. Follow the instructions above to install and
  • Vtech EL52459 | User Manual - Page 12
    Getting started Wall Installation Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from
  • Vtech EL52459 | User Manual - Page 13
    Getting started Wall Installation Wall to tabletop installation 1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the plastic wall mount bracket. Unplug the telephone line
  • Vtech EL52459 | User Manual - Page 14
    phone is not in use) to enter the main menu. 2. Use qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/SELECT to select the highlighted item. >ANS. SYSTEM appears on the handset screen. 1. Press
  • Vtech EL52459 | User Manual - Page 15
    Handset settings Telephone settings Ringer tone This feature allows you to choose one of 10 ringer tones. 1. : If you turn off the ringer volume, you will not hear ringer tone samples. Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are
  • Vtech EL52459 | User Manual - Page 16
    Handset settings Telephone settings Set date/time The answering system announces the date and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each
  • Vtech EL52459 | User Manual - Page 17
    handset screen. HANDSET 1 NEW VOICEMAIL 5:37PM 8/06 NOTES: 1. This feature does not indicate new answering system messages recorded on your phone. 2. For more information about the difference between your answering system your voicemail service, contact your telephone company for assistance. 12
  • Vtech EL52459 | User Manual - Page 18
    Handset digits to make a local phone call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log as they have only seven digits. 1. Press MENU/SELECT in the idle mode to enter the main menu. >HOME AREA CODE ANS. SYSTEM
  • Vtech EL52459 | User Manual - Page 19
    is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off from a handset: 1. When the handset is in idle mode, press MENU/SELECT to >ANS SYS SETUP
  • Vtech EL52459 | User Manual - Page 20
    Handset settings Answering system settings Announcement An outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, "Hello. Please leave a message after the tone." You can use this announcement, or
  • Vtech EL52459 | User Manual - Page 21
    six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again. 3. Press
  • Vtech EL52459 | User Manual - Page 22
    settings Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. When the handset is in idle mode, press MENU/SELECT to enter
  • Vtech EL52459 | User Manual - Page 23
    Handset settings Answering system settings Message alert tone When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. When the handset is in
  • Vtech EL52459 | User Manual - Page 24
    Making, answering, and ending calls Making a call To make a call, press PHONE/FLASH or SPEAKER, then enter the telephone number. Elapsed The screen displays the elapsed time as you talk (in time hours, minutes and seconds). PHONE 0:00:30 NOTE: Press PHONE/FLASH to access services from your
  • Vtech EL52459 | User Manual - Page 25
    the PHONE 0:00:30 handset is not lit except for the SPEAKER button. 2. The speakerphone uses more power than the normal handset. If the handset battery handset, the screen may show LOW BATTERY. If you use speakerphone at this time, the battery may become depleted. Follow the instructions
  • Vtech EL52459 | User Manual - Page 26
    or press pVOLUME/DIR to increase the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches to call waiting service with your local telephone company, you hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put
  • Vtech EL52459 | User Manual - Page 27
    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call. Chain dialing can be useful
  • Vtech EL52459 | User Manual - Page 28
    Join a call in progress You can conference with another system handset while on a call. If a handset is already on a call and you would like to join the call, press PHONE/FLASH or SPEAKER on another system handset. Press OFF/CLEAR or place the handset in the telephone base or charger to exit the
  • Vtech EL52459 | User Manual - Page 29
    used on an intercom call, use two other system handsets for an outside call. Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. • To answer the call, press PHONE/FLASH. The intercom call ends automatically. • To
  • Vtech EL52459 | User Manual - Page 30
    private conversation between the system handsets. INTERCOM NOTES: 1. To cancel the transfer and return to the external call before the intercom call is answered, press and hold OFF/CLEAR, or press PHONE/FLASH, or INT on your handset. 2. If the other handset does not answer the intercom call within
  • Vtech EL52459 | User Manual - Page 31
    handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time. If another handset for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 29). If there
  • Vtech EL52459 | User Manual - Page 32
    >DIRECTORY, then press MENU/SELECT. >DIRECTORY CALL LOG 3. Press qCID or DIRp to highlight >STORE. 4. Press MENU/SELECT. 5. Enter the telephone number when prompted. >REVIEW STORE • Use the dial pad to enter up to 30 digits. - Press qCID or DIRp to move the cursor to the left >STORE or right
  • Vtech EL52459 | User Manual - Page 33
    the dial pad to enter a name (up to 15 characters). ENTER NAME Each time you press a key, the character on that key Robert Brown_ appears. Additional key presses produce other characters on that key. See the chart below. - Press qCID or DIRp to move the cursor to the right or left
  • Vtech EL52459 | User Manual - Page 34
    Directory Review directory To review directory entries 1. Press DIRp when in idle mode t�o��s��h�o�w���t�h�e��f�i�rs��t�e�n��t�r�y��in��t�h�e���d�ir�e��c�t�o�r�y�. DIRECTORY EMPTY appears if there are no directory entries. -ORYou can also show the
  • Vtech EL52459 | User Manual - Page 35
    delete or edit a directory entry (name and number), the entry must be shown on the handset. Use directory search (page 29) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/FLASH or SPEAKER. To delete an entry When a directory entry appears, press MUTE/DELETE
  • Vtech EL52459 | User Manual - Page 36
    number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone company must save the entry to the directory (page 35). For instructions on viewing the digits, see the first note on page
  • Vtech EL52459 | User Manual - Page 37
    not, the name appears as delivered by the phone company. Chris 888-722-7702 10:01AM NEW 9/25 Missed (new) calls indicator When a handset is in idle mode and has calls that have not been reviewed, its screen shows XX MISSED CALLS. HANDSET 1 All unreviewed entries are counted as missed calls
  • Vtech EL52459 | User Manual - Page 38
    information is common to all handsets, so changes made using CHRIS SMITH any handset are reflected in all other handsets. If you answer a 888-722-7702 call before the information appears on the screen, it does not NEW show in the caller ID history. 10:01AM 9/25 Review the caller ID history to
  • Vtech EL52459 | User Manual - Page 39
    review the caller history 1. When a handset is in idle mode, press qCID to review the caller ID history in reverse chronological order starting with the most recent call. -OR- You can also review is shown in the correct format for dialing, press PHONE/FLASH or SPEAKER to call the number. NOTE: If
  • Vtech EL52459 | User Manual - Page 40
    the call log, press� qCID or DIRp to browse. 2. Press PHONE/FLASH or SPEAKER to dial the entry. Delete entries • Press MUTE/ and the handset shows SAVED. • If the entry is already saved in the directory, the handset shows ALREADY SAVED. If there is no caller ID information, the handset shows UNABLE
  • Vtech EL52459 | User Manual - Page 41
    NAME PRIVATE CALLER UNKNOWN NUMBER UNKNOWN NAME UNKNOWN CALLER Reason The caller prefers not to show the phone number. The caller prefers not to show the name. The caller prefers not to show the phone number and the name. Your local telephone company cannot determine the caller's number. Your local
  • Vtech EL52459 | User Manual - Page 42
    settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message by following the instruction below. Set your answering system to answer calls at least two
  • Vtech EL52459 | User Manual - Page 43
    there are unreviewed messages. HANDSET 1 NOTE: If the answering system has less than five minutes speak to the caller by pressing PHONE/FLASH or SPEAKER on the handset. Base ringer Press VOLUMEpq on the system provides voice prompts to guide you through remote access and recording outgoing
  • Vtech EL52459 | User Manual - Page 44
    . DIRECTORY 3. Press MENU/SELECT to select >PLAY MSGS. The system announces the number of messages, then begins playback. The message sequence is shown on the handset's screen. If there is no message in the answering system, the screen shows NO MESSAGES. >PLAY MSGS DEL ALL OLD 5-STOP 3-DELETE
  • Vtech EL52459 | User Manual - Page 45
    Answering system Messages playback Options during playback When a message is playing, you switch between speakerphone mode and handset mode. To delete all old messages You can only delete old (reviewed) messages. �Y�o�u��c�a�n�n�o��t delete new messages until you review them. You cannot retrieve
  • Vtech EL52459 | User Manual - Page 46
    record a memo as a reminder to yourself, or leave a message for others who use the answering system. Memos are played the same way as message. See Message playback on pages 39-40. To record a memo: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT
  • Vtech EL52459 | User Manual - Page 47
    new messages can be recorded. Current message number during new message playback. Speaker volume level of the telephone base while adjusting. -- The system is answering a call or recording a memo or announcement, or a system handset is on a call, or the system is being accessed remotely, or the
  • Vtech EL52459 | User Manual - Page 48
    answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers , enter the two digit remote access code (19 is the default code, see page 17 to change it). • The system announcement. 0 Press to turn the answering system on or off. 8 Press to
  • Vtech EL52459 | User Manual - Page 49
    than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. 3. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access
  • Vtech EL52459 | User Manual - Page 50
    is an incoming call. CHARGE On when handset is charging in the telephone base or charger. Lighted display VOICEMAIL Flashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages. Lighted keypad SPEAKER On when
  • Vtech EL52459 | User Manual - Page 51
    call from one handset is transferred to another handset. The handset is calling the other handset (for intercom calls). (For systems with three or more handsets) CALLING OTHER HANDSET (For system with two handsets) CHARGING CONNECTING... The handset is calling the other handset (for intercom calls
  • Vtech EL52459 | User Manual - Page 52
    NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OTHER HANDSET IS CALLING (For system with two handsets) OUTSIDE CALL ** PAGING ** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER TRANSFER TO: (For systems with three or more handsets) UNABLE TO CALL TRY AGAIN UNABLE TO SAVE XX MISSED CALLS
  • Vtech EL52459 | User Manual - Page 53
    Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesn't work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make
  • Vtech EL52459 | User Manual - Page 54
    Appendix C Troubleshooting •  Make sure you have a dial tone before dialing. The cordless handset may take a second or two phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). My cordless handset
  • Vtech EL52459 | User Manual - Page 55
    ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that
  • Vtech EL52459 | User Manual - Page 56
    operation and return to normal handset mode. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone
  • Vtech EL52459 | User Manual - Page 57
    Appendix C Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 9 in this user's manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make
  • Vtech EL52459 | User Manual - Page 58
    • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. My caller ID isn't working. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. • Your caller
  • Vtech EL52459 | User Manual - Page 59
    prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features services provided by your local
  • Vtech EL52459 | User Manual - Page 60
    Appendix C Troubleshooting • If the memory is full or if the answering system is off, the answering system answers after 10 rings. • In some cases, the answering system is affected by the ringing system used buy the telephone service provider (page 37). • If you subscribe to voicemail service,
  • Vtech EL52459 | User Manual - Page 61
    Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 12). To determine how many rings will activate your voicemail, contact your telephone service , try putting the cordless handset in the telephone base
  • Vtech EL52459 | User Manual - Page 62
    Appendix D Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship
  • Vtech EL52459 | User Manual - Page 63
    or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, see the Troubleshooting section on pages 48-56 of this user's manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 62-63. Do not open
  • Vtech EL52459 | User Manual - Page 64
    rechargeable batteries when taken out of service within the United States. These batteries users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless persons using wireless telephones. Especially about telephone answering systems Two-way recording: This unit does not
  • Vtech EL52459 | User Manual - Page 65
    two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem equipped with a corded or cordless handset, it is hearing aid
  • Vtech EL52459 | User Manual - Page 66
    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than
  • Vtech EL52459 | User Manual - Page 67
    with the PRODUCT operating instructions. This limited warranty extends service representative of the manufacturer; or • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem
  • Vtech EL52459 | User Manual - Page 68
    United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user's manual; a check of the PRODUCT controls and features may save you a service call. Except as provided by applicable law, you
  • Vtech EL52459 | User Manual - Page 69
    in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and
  • Vtech EL52459 | User Manual - Page 70
    , 15 Answering calls, 19 Answering system Answer on/off - base, 37 Answer on/off - handset, 14 Operation, 37-44 Settings, 14-18 Auto off, 19 B Battery charging, 5-6 Battery installation, 5-6 C Caller ID (CID), 31 add entries to phone directory, 35 delete entries, 35 dial entries, 35 review entries
  • Vtech EL52459 | User Manual - Page 71
    , see Directory, 26 Power adapter, 4 Predialing, 19 Q Quick reference guide, 1-2 R Receiving calls, 19 Recharging, 5-6 Redial, 20 Remote access, Troubleshooting, 48-56 V Visual message waiting indicator, 12 Voicemail, 2, 12, 45 Voicemail waiting indicator, 12 Volume controls, base ringer, 38 handset
  • Vtech EL52459 | User Manual - Page 72
    commands to control your answering system from any touch tone telephone. Cut along dotted line. Fold here. Call your phone number, then enter your or hang up) Model name: Type: EL52209/EL52259/EL52309/ EL52409/EL52419/EL52459 DECT 6.0 cordless telephone/ answering system with caller ID
  • Vtech EL52459 | User Manual - Page 73
    www.telephones.att.com © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 8 AT&T 09/09.
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User’s manual
EL52209/EL52259/EL52309/
EL52409/EL52419/EL52459
DECT 6.0 cordless telephone/
answering system
with
caller ID/call waiting