Vtech VT-CS5121 User Manual (CS5121 User Manual)

Vtech VT-CS5121 Manual

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  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 1
    using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 2
    Battery installation and charging 3 Mounting bracket installation 4 Handset layout 6 Telephone base layout 7 Telephone settings 8 Date and time 8 Ringer 9 Ringer volume (handset Redial 14 Find handset 14 Directory 15 Store a directory entry 15 Character chart 16 Review the directory 16
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 3
    40 Call intercept 40 Message window displays 41 Remote access 42 Appendix 43 Handset display screen messages 43 Battery 45 Important safety instructions 46 Troubleshooting 47 Operating range 57 Maintenance 57 About cordless telephones 58 Warranty 58 FCC, ACTA and IC regulations 60 The
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 4
    packaging in case your telephone needs warranty service. CHARGE 1. Quick start guide A BC DEF JKL MNO PQRS TUV WXYZ TONE OPER 2. Handset 3. Telephone base with 4. Telephone base mounting bracket power adapter • To purchase a replacement battery or power adapter, visit our website at
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 5
    Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 6
    by placing it in the telephone base. The handset charge light will be on when charging. • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase a replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 7
    Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mounting, you will
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 8
    Getting started Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 9
    light • On when the handset is charging in the telephone base. /VOL-/CID • When the telephone is not in use, press to review the call log. • Press . * TONE • Press to switch to tone dialing temporarily when using the pulse service (page 13). CHAN/REMOVE • Switch to a clearer channel while on a call
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 10
    to play back previous messages (page 38). IN USE light • Flashes when there is an incoming call. • On steady while on a call. FIND HANDSET • Press to page the handset (page 14). RECORD • Press to record a memo (page 39) or an announcement on the answering system (page 37). CLOCK • Press to preview
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 11
    date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. Press PROG when the handset is not in use. 2. Press or until DATE/TIME is displayed. Press SELECT. 3. When the month is flashing, press or
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 12
    your selection. You will hear a confirmation tone. -OR- 1. Press and hold or until the screen displays RINGER VOL: and the current setting when the handset is not in use. The current setting flashes and you will hear a sample of the ringer volume. 2. Press or to select ringer volume from OFF
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 13
    • If, in the future, your phone service provider requires you to dial the area code when making have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. Press PROG when the handset is not
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 14
    Telephone seBtatisnigc soperation Telephone settings Language 1. Press PROG when the handset is not in use. 2. Press or until LANGUAGE is displayed. 3. Press SELECT. The current setting flashes. 4. Press or until the screen displays the desired language (
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 15
    be activated during a call to show call duration. • The handset will beep if it is moved out of range while on a call. Telephone operation Make calls • Press /FLASH and then use the dial pad keys to dial a number. -OR- 1. Enter the phone number first. You can press to backspace and press
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 16
    to combined caller ID with call waiting service from your local telephone company. • Press /FLASH on the handset to put the current call on hold signals to access telephone banking or long distance services. Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*.
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 17
    REDIAL/PAUSE, then press , or REDIAL/PAUSE repeatedly to review the redial list. Press CHAN/REMOVE to delete the displayed number. handset • Press FIND HANDSET on the telephone base to locate the handset when the telephone is not in use and the handset is not in the telephone base. The handset
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 18
    dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry 1. Press prog when the handset is not in use. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Use the dial pad keys to enter the name. See
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 19
    Characters by number of key presses 1 2 3 4 5 6 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & , , - . # Review the directory 1. Press /VOL+/ when the handset is not in use. The screen
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 20
    Edit a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. the right. • Press CHAN/REMOVE to erase a character. 5. Press SELECT to move on to the phone number. • Use the dial pad keys to edit the number. • Press to move the cursor to
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 21
    be displayed with the directory entry. 8. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 22
    . A memory location number (01 through 09) will be displayed with this entry. Dial a number from the directory 1. Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. 2. Press or to scroll through the entries stored in the directory alphabetically. - OR - Press
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 23
    dial menu. • If the location is not empty, the new entry will replace the old entry and the old entry will be moved to a directory location. the speed dial memory locations you assign in each handset. Store a speed dial entry 1. Press PROG when the handset is not in use and then press or until
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 24
    hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the entry you want . • Press CHAN/REMOVE to erase a character. 4. Press SELECT to move on to the phone number. Use the dial pad keys to edit the number. • Press to move the cursor
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 25
    Telephone operation Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SELECT. Then press or until DEL (delete) flashes. 3. Press SELECT. The screen displays
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 26
    Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen displays the desired entry, press SPEED EDIT DEL 8005959511 SELECT. Press or until SPEED flashes. 01 3. Press SELECT.
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 27
    you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 28
    screen, it will not be stored in the call log. • The time on the handset is automatically set and updated with incoming caller ID information if you subscribe to this service. • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 29
    home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options. Telephone operation Review the call log 1. Press /VOL-/CID to view the call log when in
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 30
    in use. 2. Press or to select the desired entry, then press /FLASH. -OR1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired entry. 3. Press SELECT, then DIAL flashes. 4. Press /FLASH or SELECT. TelBeapshiconoepeorpateiorantion www.vtechphones
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 31
    1. Press /VOL-/CID to enter the call log when the handset is not in use. 2. Press or to select the desired N • Press CHAN/REMOVE to erase a character. 8005959511 Press SELECT to move on to the phone number. 6. Edit the number if necessary. • Press to move the cursor to the left or
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 32
    Telephone operation Delete from the call log Delete an entry: 1. Press /VOL-/CID to enter the call log. 2. Press or to select the entry to be deleted. 3. Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: 1. Press and hold CHAN/REMOVE when the telephone is not in use. The
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 33
    Telephone operation Call log display screen messages Displays: PRIVATE NAME When: The caller is blocking the name information. PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME The caller is blocking the telephone number information. The caller is blocking the name and number information. This caller
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 34
    Answering system Basic oApenrsawtioenring system Message capacity The answering system can record up to 95 messages, depending on the length of each message. Each individual message can be up to four minutes in length, and the total maximum recording time is approximately 12 minutes. Messages
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 35
    • If you have caller ID service the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. • Press and hold /SKIP or /
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 36
    Answering system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu. Set number of
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 37
    • The handset ringer volume is set separately. See page 9 for details. Answering system Set telephone base ringer This feature allows you to select the telephone base ringer
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 38
    10 seconds to alert you of new messages when the telephone is not in use. The tone will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when in idle mode until the system announces the message alert tone setting. 2. Press /SKIP or
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 39
    . The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own. While in the ANNC menu, press ANNC again to exit at anytime. Play your announcement 1. Press ANNC when in idle mode
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 40
    Basic oApenrsawtioenring system Answering system Record your own announcement 1. Press ANNC while in idle mode and the system will announce "Announcement. Press PLAY or press RECORD." 2. Press RECORD and the system announces, "Record after the tone. Press STOP when you are done." 3. After the tone,
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 41
    • If the system has less than five minutes of recording time left, the remaining time will be announced. • If F is flashing in the message window, the memory is full. You will have to delete some messages before new ones can be recorded. • Only old messages can be deleted. Messages can only be
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 42
    Basic oApenrsawtioenring system Answering system Delete all messages Press X/DELETE when the system is not in use. The system will announce " To delete all old messages, press DELETE again." Press X/DELETE again. All previously heard messages will be erased and the system will announce "All old
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 43
    Answering system Call screening If the answering system is on, you can listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them. Call intercept When a caller is leaving a message on the
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 44
    Answering system Basic oApenrsawtioenring system Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Window displays: 0 1-95 0-94 (flashing) 1-95 & F (alternating) 1-99
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 45
    • If you pause more than four seconds after each remote command completed, the system will announce the help menu options. If no remote command is entered within 15 seconds, the remote access call will be automatically disconnected. • When the answering system is turned off, the telephone will
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 46
    EMPTY LINE IN USE LOW BATTERY MEMORY FULL XX MISSED CALLS **PAGING** PARALLEL SET ON PHONE **RINGING** When: There is no power connected to the telephone base or the handset is too far away from the telephone base. There are no call log entries. The cordless handset is searching for the telephone
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 47
    Handset display screen messages Displays: RINGER OFF SCANNING... When: The handset ringer is turned off. The telephone base is searching for another available channel. 44 www.vtechphones.com
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 48
    the handset. • The handset beeps. • LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: • Use only the battery(ies) provided or equivalent. To order a replacement, visit
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 49
    and understand all instructions. 2. Follow all warnings and instructions marked on the service facility. Opening or removing parts of the telephone base or handset handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 50
    telephone base or charger for recharging. • Remove and re-install the battery and use it normally until fully depleted, then recharge the handset on the telephone base for 16 hours. • If the above measures do not correct the problem, the battery may need to be replaced. Appendix www.vtechphones
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 51
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The handset CHARGE light should be on. • Remove the battery from the handset and then re-install it in
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 52
    Troubleshooting Problem Suggestion There is no dial tone. • First, try all the above suggestions. • Move the handset closer to the telephone either, the problem is in your wiring or local service. Contact your local telephone company. My handset displays • Move the handset closer to the
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 53
    Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • Make sure the handset ringer is on (page 9) and/or the telephone base ringer is on (page 34). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). • The handset may
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 54
    Troubleshooting Problem I cannot dial out. Suggestion • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 55
    Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 56
    Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. •
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 57
    Troubleshooting Problem supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to high-speed Internet service dial or store from the call log. • While reviewing the call log, press # repeatedly to display
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 58
    Troubleshooting Problem Suggestion The announcement message is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 59
    Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL+ on the telephone base to increase the speaker volume. My cordless handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 60
    base. /FLASH. Move closer to the Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 61
    from the cordless handset if the battery and the battery charger. • Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries instructions. VTech's authorized service representative will repair or replace at VTech
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 62
    calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 63
    to comply with the FCC criteria. The handset may be safely held against the ear of device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with for two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 64
    are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 65
    Telephone base: 5.95in X 5.34in X 3.70in (151.1mm X 135.6mm X 94.0mm) Handset: 5.14oz (145.6g) (including battery) Telephone base: 9.17oz (260g) Handset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 350mA Handset directory: 20 memory locations (including 9 speed dial entries); up to 24 digits
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 66
    cordless telephones 58 Activate the answering system 32 Answer calls 12 Answering system 31 Answering system setup 33 B Base volume 34 Battery handset 14 H Handset display screen messages 43 Handset layout 6 Handset volume 9 Home area code 10 www.vtechphones.com I Important safety instructions
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 67
    a memo 39 Record your own announcement 37 Redial 14 Remote access 42 Review the directory 16 Review the call log 26 Ringer 9 Ringer volume 9 S Save a call Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Troubleshooting 47 V Volume 9, 12, 34 W Wall mounting bracket
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 68
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-002140-010-100
  • Vtech VT-CS5121 | User Manual (CS5121 User Manual) - Page 69
    User's manual www.vtechphones.com Model: CS5121
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±
Congratulations
on purchas±ng your new VTech product.
Before us±ng th±s telephone, please read the
Important safety instructions
on page 46 of th±s manual.
Th±s manual has all the feature operat±ons and troubleshoot±ng necessary to ±nstall and operate
your new VTech telephone. Please rev±ew th±s manual thoroughly to ensure proper ±nstallat±on
and operat±on of th±s ±nnovat±ve and feature r±ch VTech product. For support, shopp±ng, and
everyth±ng new at VTech, v±s±t our webs±te at www.vtechphones.com.
In Canada, please v±s±t www.vtechcanada.com.
The ENERGY STAR
®
program (www.energystar.gov) recogn±zes and encourages
the use of products that save energy and help protect our env±ronment. We are
proud to mark th±s product w±th the ENERGY STAR
®
label ±nd±cat±ng ±t meets the
latest energy eff±c±ency gu±del±nes.
T
Compatible with
Hearing Aid T-Coil
TIA
-1083
Telephones ±dent±f±ed w±th th±s logo have reduced no±se and ±nterference when
used w±th most T-co±l equ±pped hear±ng a±ds and cochlear ±mplants. The TIA-1083
Compl±ant Logo ±s a trademark of the Telecommun±cat±ons Industry Assoc±at±on.
Used under l±cense.