Vtech VT20-2438 User Manual

Vtech VT20-2438 - VT Cordless Phone Manual

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  • Vtech VT20-2438 | User Manual - Page 1
    . If service or repair work is required, contact VTech Customer Service at 1- telephone to report a gas leak in the vicinity of the leak. If you have questions about this product, or if you're having difficulty with setup or operation, do not return your phone to the store.Call our Customer Support
  • Vtech VT20-2438 | User Manual - Page 2
    of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see
  • Vtech VT20-2438 | User Manual - Page 3
    YOU BEGIN Parts Check List: 1. Base Unit 2. Handset 3. AC Power Adaptor 4. Telephone Line Cord 5. Battery Pack 6. Belt Clip 7. Owner’s Manual To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-9511. In Canada, call VTech Telecommunications Ltd at 1-800-267-7377. 3
  • Vtech VT20-2438 | User Manual - Page 4
    Handset Layout Getting Started 1 2 3 4 5 6 LINE 7 8 9 10 11 1. Antenna 2. LCD 3. Headset Jack 4. Menu 5. Scroll Up/Down 6. LINE 1 7. Hold 8. Dialing Keys (0-9, *, #) 12 13 LINE 14 15 16 9. DIR 10. INT.COM 11. MIC 12. Volume 13. Select 14. LINE 2 15. Redial 16. Flash 4
  • Vtech VT20-2438 | User Manual - Page 5
    LED 12. LCD 13. Contrast 12 13 14 15 16 17 18 19 LINE LINE 20 23 21 22 24 14. Antenna 15. Dialing Keys ( 0-9; *; # ) 16. INT.COM 17. +VOL 18. –VOL 19. Mute LED 20. Mute 21. CONF 22. HOLD 23. LINE 2 24. L2 Message LED 25. L1 Ringer (OFF/LO/HI) 26. L2
  • Vtech VT20-2438 | User Manual - Page 6
    Unit. Next, connect a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit. Data Port Your VT 20-2438 has a Data Port on the back of the Base Unit.This port provides an easy way to connect your fax machine, laptop computer, modem or other telephone device for direct access to
  • Vtech VT20-2438 | User Manual - Page 7
    the wires under the wire guide, located below and to PHONE key. The IN USE indicator should light up, and you should hear a dial tone; if not, see IN CASE OF DIFFICULTY. Tone/Pulse Selection Your VT 20-2438 VTech power supply provided with your telephone IMPORTANT: For best performance the VT20-2438
  • Vtech VT20-2438 | User Manual - Page 8
    Getting Started Handset programming Headset programming In the idle (on hook) mode, press MENU, then press the SCROLL key to access the following programming options: LINE 1 RINGER LINE 2 RINGER VOICE MESSAGES SET TIME SET DATE DIAL MODE Programming the Handset Ringer There are 4 different ring
  • Vtech VT20-2438 | User Manual - Page 9
    programming Voice Messages Your VT 20-2438 is designed to work with most local and regional telephone service providers’ Voice Messaging systems, providing alerts on both the Handset and Base Unit when new messages come in. Voice Messaging is subscription service, available through most local
  • Vtech VT20-2438 | User Manual - Page 10
    MENU to return to the idle screen, or SCROLL to another programming option. You can reactivate this feature for each line: • At the Handset, in the idle (on hook) mode, press MENU. • SCROLL down to VOICE MESSAGES and date automatically. You can also set it manually: L1 VOICEMSG ON 8/28 2:19PM 10
  • Vtech VT20-2438 | User Manual - Page 11
    idle screen, or SCROLL to another programming option. LINE LINE Dial Mode Your VT 20-2438 is preset for Tone dialing. To change dial mode, see SET UP for instructions. Base Ringer Your VT 20-2438 has an independent ringer for each line, controlled by switches located on the right edge (antenna
  • Vtech VT20-2438 | User Manual - Page 12
    Base is on an active call. • Blinks slowly while call is on hold. • Flashes in cadence with the incoming ring. Base Unit LEDs Icons Description LINE 1 and LINE 2 keys • Glows red when Handset or Base is on an active call. • Blinks slowly while call is on hold. • Flashes in cadence with the
  • Vtech VT20-2438 | User Manual - Page 13
    the Base Unit ion • Enter the telephone number, up to 32 digits. • Press the desired LINE key. The number will be dialed. • To end your call, press the appropriate LINE key. LINE LINE Receiving Calls from Handset and the Base Unit LINE LINE LINE LINE • When a call comes in, press the
  • Vtech VT20-2438 | User Manual - Page 14
    eight levels. As you adjust, the Base will display the current level: Hold Function VOLUME=3 8/28 2:19PM VOLUME=5 8/28 2:19PM LINE LINE LINE LINE • During an active call, press HOLD. • The corresponding LINE key will slowly flash to indicate a hold condition. • To return to the call, press the
  • Vtech VT20-2438 | User Manual - Page 15
    press MUTE. The Base microphone is now muted. The MUTE indicator is illuminated. • Press MUTE again to return to the two-way conversation. LINE LINE Channel Changing on the Handset If you experience noise or interference, try moving to a different location or walking in the direction of the Base
  • Vtech VT20-2438 | User Manual - Page 16
    REDIAL. The last phone number dialed from the Base Unit is displayed. • Press the desired LINE key to dial. - OR - • Press the desired LINE key first; listen for a dial tone. • Press REDIAL. The displayed number will be dialed. Intercom/Page LINE LINE LINE LINE LINE LINE The Handset and Base
  • Vtech VT20-2438 | User Manual - Page 17
    Getting Started Basic Operation Intercom from Handset to Base Unit • Press INT.COM. The Handset displays CALLING BASE. Both Handset and Base emit a ‘page’ tone, lasting three minutes. CALLING BASE 8/28 2:19PM • Press INT.COM at the Base Unit to respond to the Handset. Both units will display
  • Vtech VT20-2438 | User Manual - Page 18
    VT20-2438 Handset can store 50 Names and Numbers in its Phone Book Directory, providing you with easy access to frequently called friends and businesses. Saving Names and Numbers in the Directory • With the Handset in the idle (on hook) mode, press DIR. LINE LINE . Following the guide below, enter
  • Vtech VT20-2438 | User Manual - Page 19
    the incoming Caller ID number matches the phone number programmed in your directory entry, the . Note: Caller ID must be received before the distinctive ring is engaged. Guide to the Letters, Numbers and Characters When prompted to ENTER NAME, use the Press a LINE key to dial the displayed number
  • Vtech VT20-2438 | User Manual - Page 20
    Directory Entry • With the Handset in the idle (on hook) mode, press DIR. LINE LINE DELETE ENTRY 973-555-0123 8/28 2:19PM ENTRY DELETED 8/28 2:19PM LINE LINE • SCROLL until you see the desired entry. — OR – • SCROLL to any displayed. Then press SELECT. EDIT NUMBER 973-555-0123 8/28 2:19PM 20
  • Vtech VT20-2438 | User Manual - Page 21
    Advanced Operation Directory • Edit the phone number as needed, using the SCROLL key to backspace. the Handset in the idle (on hook) mode, press DIR. • SCROLL until you see the desired entry. LINE LINE — OR – • SCROLL to any entry, then press the first letter or letters of the name. If the
  • Vtech VT20-2438 | User Manual - Page 22
    2:19PM Memory Dialing from the Base Your VT20-2438 Base Unit can store 10 phone numbers of frequency dialed friends and businesses. Storing a phone number in a memory location • With the Base in the idle (off) mode, press and hold PROG/MEM. LINE LINE • The Base will display ENTER NUMBER. ENTER
  • Vtech VT20-2438 | User Manual - Page 23
    hold PROG/MEM. • The Base will display ENTER NUMBER. Press REDIAL. The last phone number dialed at the Base will be displayed. Press PROG/MEM. • The Base desired location. • Press a LINE key. You will hear a dial tone, and the number is dialed. — OR – • First, press a LINE key, and listen for a
  • Vtech VT20-2438 | User Manual - Page 24
    28 2:19PM Edit a Memory Entry • With the Base in the idle (off) mode, press and hold PROG/MEM LINE LINE • The Base will display ENTER NUMBER. Use the keypad to enter the correct phone ENTER NUMBER number. To place a four seconds pause in a dialing sequence, press and hold any number key. When
  • Vtech VT20-2438 | User Manual - Page 25
    30 3:20pm OLD01 (Name) (Phone number & Line) (Day, Time, position) ‘NEW’ indicates the record is being reviewed for the first time. ‘OLD’ indicates the record was previously reviewed. Reviewing, Dialing, Saving and Deleting CID records are done using the VT20-2438 Handset. Reviewing CID With the
  • Vtech VT20-2438 | User Manual - Page 26
    1555 555 5555 555 555 5555 1 555 5555 555 5555 • With the correct format displayed, press a LINE key. Deleting CID records NOTE: You do not have to delete CID records. Your VT20-2438 stores the most current CID information, automatically deleting the oldest records to make room for new records. In
  • Vtech VT20-2438 | User Manual - Page 27
    . SAVED 555 555 5555 L2 8/30 3:20PM OLD01 Conference Calling The VT20-2438 Handset and Base Speakerphone can be active on the same call (on the same Line). You can also conference calls on both lines together. To establish a 2-Line Conference Call at the Handset • Make or receive a call on either
  • Vtech VT20-2438 | User Manual - Page 28
    , which is compatible with the VT20-2438. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the VT20-2438 Handset. Connect the plug on the Headset cord to the jack on the cordless Handset. The plug should fit
  • Vtech VT20-2438 | User Manual - Page 29
    Telephone Your VT20-2438 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then
  • Vtech VT20-2438 | User Manual - Page 30
    solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications at 1-800-267-7377. The Phone Doesn't Work At All • Make sure the Power Cord is plugged in. • Make sure the telephone line cord is
  • Vtech VT20-2438 | User Manual - Page 31
    In Case Of Difficulty If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the power cord is plugged in. The ANSWER
  • Vtech VT20-2438 | User Manual - Page 32
    , when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products by anyone other than an authorized service representative of VTECH; or 3. Product to the extent that the problem experienced is caused by signal conditions
  • Vtech VT20-2438 | User Manual - Page 33
    VTECH service location along with a description of the malfunction or difficulty; 2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone
  • Vtech VT20-2438 | User Manual - Page 34
    do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. • In no event shall VTECH be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the
  • Vtech VT20-2438 | User Manual - Page 35
    VTech Communications Inc. CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunications at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem accordance with the instructions, may cause
  • Vtech VT20-2438 | User Manual - Page 36
    An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. This equipment may not be used with Coin Telephone Lines or with Party Lines. If you have specially wired alarm dialing equipment connected to your
  • Vtech VT20-2438 | User Manual - Page 37
    product is equipped with a corded or cordless handset, it is hearing aid compatible. 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you
  • Vtech VT20-2438 | User Manual - Page 38
    connections of the power utility, telephone lines and internal metallic water pipe system authority, or electrician, as appropriate. Your Cordless Phone is designed to operate at the maximum power in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERY™ for
  • Vtech VT20-2438 | User Manual - Page 39
    Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer WEIGHT Handset : xxxx grams Base : xxxx grams (excluding battery pack) TRANSMIT FREQUENCY Base: xxxx - xxxx MHz Handset: xxxx - xxxx MHz RECEIVE FREQUENCY Base: xxx - xxx MHz Handset: xxx - xxx MHz CHANNELS xx
  • Vtech VT20-2438 | User Manual - Page 40
    GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon. Distributed in Canada by VTech Telecommunications Canada Ltd., Suite 200, 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD. Printed in China 91-xxxx-00
  • Vtech VT20-2438 | User Manual - Page 41
    Safety Instructions 1 Getting Started 3 Before your Begin 3 About Caller Identification 3 Parts Check List 4 Handset Layout 5 Base Unit Layout 6 SET UP ...7 Connecting Power to Base Unit 7 Connect to Telephone Lines 7 Data Port ...7 Installation of Battery Pack in Headset 8 Checking
  • Vtech VT20-2438 | User Manual - Page 42
    phone nummber in a memory location 24 Storing the contents of REDIAL in a memory location 24 Dialing from Memory 24 Caller ID(CID) and Call WaitingID 24 Reviewing Line Conference Call at the Handset 27 To establish a 2-Line Conference Call at the Base Unit 27 ADDITIONALINFORMATION 28 Headset
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1
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
5.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
6.
Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it
from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug,
or other similar surface. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in-installation where proper ventilation is not provided.
7.
This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
9.
Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is
required, contact
VTech
Customer Service at
1-800-595-9511
. Opening or removing cabinet parts
other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
12. Unplug this product from the wall outlet:
a)When the power supply cord or plug is damaged or frayed.
b)If liquid has been spilled into the product.
c)If the product has been exposed to rain or water.
d)If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work to restore the product to normal
operation.
e)If the product has been dropped and the cabinet has been damaged.
f)If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote
risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
Important
Safety Instructions
If you have questions about this product, or if you’re having
difficulty with setup or operation, do not return your phone
to the store.Call our Customer Support Center at:
1-800-595-9511
In Canada, call
1-800-267-7377