Vtech bs5872 User Manual

Vtech bs5872 Manual

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  • Vtech bs5872 | User Manual - Page 1
    Table of Contents Getting Started 3 Before You Begin 3 Parts Checklist 3 Installation 4 Choose Location 4 Install Handset Battery 4 Power Guard/Spare Battery Charger Feature . . . . 5 Table/Desk Installation 6 Wall Mounting 7 Charge the Handset Battery 7 Check for dial tone 8 Belt Clip (
  • Vtech bs5872 | User Manual - Page 2
    codes 36 Batteries 37 Battery Care and Maintenance 37 Replacing the Handset Battery 37 Additional Information 38 Troubleshooting 38 Maintenance 45 Limited Warranty 45 Important Safety Instructions 46 FCC, ACTA and IC Regulations 47 Technical Specifications 49 2 TABLE OF CONTENTS Index 50
  • Vtech bs5872 | User Manual - Page 3
    Telephone Line Cord 5. Belt Clip 6. Base Wall Mounting Bracket 7. AC Power Adaptor 8. User's Manual HANDSET BASE UNIT • Important! Before using this telephone, you must read the important safety instructions on page 46. BATTERY TELEPHONE LINE CORD BELT CLIP AC POWER ADAPTOR BASE WALL MOUNTING
  • Vtech bs5872 | User Manual - Page 4
    handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as much as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5. Avoid excessive
  • Vtech bs5872 | User Manual - Page 5
    Started Installation Power Guard/Spare Battery Charger Feature Your phone can use the spare battery in the base unit to 16 hours to fully charge a drained battery. • When using the phone during power backup mode, audio quality may be compromised due to reduced power availability. GETTING STARTED
  • Vtech bs5872 | User Manual - Page 6
    • Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Installation Table/Desk Installation Connect the power cord. After charging the battery for at least 16 hours, connect the telephone
  • Vtech bs5872 | User Manual - Page 7
    Getting Started Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. • Install the base unit away the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone. GETTING STARTED 7
  • Vtech bs5872 | User Manual - Page 8
    contains an internal noise filter (for DSL subscribers). This means, If you subscribe to DSL service, you shouldn't experience interference or noise when using your phone due to your DSL service. Installation Check for dial tone After the batteries are charged, pick up the handset and press ON; you
  • Vtech bs5872 | User Manual - Page 9
    tone. Press DELETE/MUTE key to backspace to erase a character(s) and carefully re-enter the base ID code. De-Register all system handsets 1. With the phone in idle, press *883244# on the base. 2. Then press MENU/SEL, IN USE and CHARGE, the POWER LED will illuminate briefly before returning to idle
  • Vtech bs5872 | User Manual - Page 10
    when the ringer is muted. Low battery indicator and charging indicator. LED is on when in handsfree mode. VOICEMAIL On when new voicemail is detected. Service must be subscribed through your local telephone company. 10 BASIC OPERATION
  • Vtech bs5872 | User Manual - Page 11
    spare battery is charging in the base unit. IN USE CHARGE VOICEMAIL POWER On when the phone is off hook. On when the handset is charging in the base. On when new voicemail is detected. Service must be subscribed through your local telephone company. LED is on when base speakerphone is in
  • Vtech bs5872 | User Manual - Page 12
    Handset Layout 1. Antenna 2. CID 3. Redial/Pause 4. On/Flash 5. Dialing Key (0 - 9, *, #) 6. Voicemail 7. Play 8. Skip 9. Menu/Select 10. 11. Speaker 12. Mute/Delete 13. Off/Clear 14. Billed Services 15. Intercom 16. Erase X 16 12 BASIC OPERATION
  • Vtech bs5872 | User Manual - Page 13
    Base Unit Layout 1. Intercom 2. In Use 3. Power 4. Charge 5. Microphone 23 6. Auto Call Back 7. 3-Way Calling 8. Repeat Dialing 9. Number keys 10. Speaker 11. Mute 12. Flash 13. Redial/Pause 14. CID 15. EXIT 16. Delete 17. 18. MENU/SEL 19. Skip 20. Volume 21. Erase 22.
  • Vtech bs5872 | User Manual - Page 14
    and hold PAUSE to enter a 3 second dialing pause. Press OFF to end your call. From the Base Unit • Press SPEAKER ( ). Dial the phone number. -OREnter the phone number first; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make corrections, or press and hold
  • Vtech bs5872 | User Manual - Page 15
    will display briefly. PHONE 00:00:25 MICROPHONE MUTED MUTE Conference Call Your phone is capable of supporting conference calls between a conference is immediately PHONE 00:00:25 established. The handsets will show: • Use FLASH to access other phone company subscriber services, as described by
  • Vtech bs5872 | User Manual - Page 16
    • If the returned call is not answered within30 seconds, the external call will end automatically. Telephone Operation Transferring Calls You can transfer calls on the system from the base to handset, handset to handset, or handset to base. When a handset (HS1) is on an external call, it can
  • Vtech bs5872 | User Manual - Page 17
    Telephone Operation • Press INTERCOM, ON or SPEAKER ( ) on HS2 (or base) to answer the intercom call. The screens will display: • Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the base) INTERCOM If HS2 is out of range, or on an external call, when HS1 attempts to intercom it, the display
  • Vtech bs5872 | User Manual - Page 18
    Telephone Operation Handset Locator • From the idle (off) mode, press MENU/SEL on the base unit, then use or key to scroll to HANDSET LOCATOR. > HANDSET LOCATOR DISPLAY BASE ID • Press MENU/SEL, display will show: • To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#) on the handset,
  • Vtech bs5872 | User Manual - Page 19
    Basic Operation Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed base, then press ON to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.
  • Vtech bs5872 | User Manual - Page 20
    Telephone Operation Handset Display Screen Messages Screen Displays: When: PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You
  • Vtech bs5872 | User Manual - Page 21
    Display Screen Messages Screen Displays: When: CALLING BASE Calling the base. HANDSET X IS CALLING Other handset is calling. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in
  • Vtech bs5872 | User Manual - Page 22
    base is paging handset(s) CALLING HANDSET X Calling a handset. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected ALREADY SAVED NEW VOICE X 15 CALLING One of the cordless handsets is calling. SAVED Your operation is successful. 22 BASIC OPERATION
  • Vtech bs5872 | User Manual - Page 23
    Basic Operation Telephone Settings Ringer Volume • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the or key to RINGER VOLUME. > RINGER VOLUME RINGER TONE • Press MENU/SELECT on the handset (or MENU/SEL on the base). The current ringer volume will be
  • Vtech bs5872 | User Manual - Page 24
    temporary tone mode during an ongoing call by pressing *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call. Telephone Settings Key Tone (preset to on) • From the idle (off) mode, press MENU/SELECT on
  • Vtech bs5872 | User Manual - Page 25
    Basic Operation Telephone Directory Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters
  • Vtech bs5872 | User Manual - Page 26
    Telephone Directory Each press of a particular key causes characters to be displayed in the following order: Character versus # of key presses key 123456789 11 # ,-.& 2A B C 2 a b c 3D E F 3 d e f 4GH I 4ghi 5J K L 5 j kl 6MN O6 mn o 7P QR S 7 p q r s 8T U V 8 t uv 9WX Y Z 9 w x y z
  • Vtech bs5872 | User Manual - Page 27
    Smith 555-123-4567 • Press ON or SPEAKER ( ), to dial the number. PHONE 00:00:10 Editing a Phonebook Entry • Follow the first two steps in • When reviewing the phonebook, the second line of the display will show the phone number, up to 16 digits. For numbers longer than 16 digits, only the fi
  • Vtech bs5872 | User Manual - Page 28
    Smith calls, her name will appear as Chris if that is how you entered it into the phonebook. Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who's calling before you answer the
  • Vtech bs5872 | User Manual - Page 29
    Basic Operation Caller ID About Call History (Caller ID) Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room
  • Vtech bs5872 | User Manual - Page 30
    base), You'll hear a confirmation beep. Screen Displays: PRIVATE NUMBER UNKNOWN NUMBER When: The other party is blocking name and/or number information. Your phone company is unable to receive information about this caller's name and/or number. 30 BASIC OPERATION
  • Vtech bs5872 | User Manual - Page 31
    functions. Clear Voicemail If you wish to manually turn off the voicemail indications on the handset Programming the Voicemail Access Keys Your phone is factory programmed with the appropriate , you must subscribe to and activate voicemail service through your local telephone company. • When one
  • Vtech bs5872 | User Manual - Page 32
    your voicemail. First, you must activate and define your voicemail password with the voicemail service provided by your local telephone company. Once you have defined your password, you can then program it into the phone. Use or to scroll to PASSWORD, then press MENU/SELECT on PASSWORD the handset
  • Vtech bs5872 | User Manual - Page 33
    Basic Operation Voicemail Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on the handset (or MENU/SEL on the base). Programming the SKIP key The default
  • Vtech bs5872 | User Manual - Page 34
    3-WAY CALLING. Wait for dial tone. 3. Call your second party, after the call is answered, 4. Press 3-WAY CALLING again. A charge is added to your phone bill each time this service is used. REPEAT DIALING repeatedly dials the last number you called, over a time interval determined by your local
  • Vtech bs5872 | User Manual - Page 35
    Pay-Per-Use (PPU) Features Change PPU Key Setting Your phone is factory programmed with the PPU keys, you can reprogram the MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Use or to scroll
  • Vtech bs5872 | User Manual - Page 36
    Custom Pay-Per-Use (PPU) Features Change 3-Way Calling Number The default 3-WAY CALLING code is F (flash). If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to 3-WAY CALLING, then press MENU/SELECT 3-WAY CALLING on the
  • Vtech bs5872 | User Manual - Page 37
    sliding it up into place. 5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 16 provided with this phone (or equivalent) in accordance with the instructions and limitations specified in this user's manual. BASIC OPERATION 37
  • Vtech bs5872 | User Manual - Page 38
    Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier. Problem Suggestion My phone to the Batteries section of this user's manual. I cannot get a dial tone. •
  • Vtech bs5872 | User Manual - Page 39
    Off in this troubleshooting guide. • Reset the base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far
  • Vtech bs5872 | User Manual - Page 40
    off in this troubleshooting guide. • Reset the base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far
  • Vtech bs5872 | User Manual - Page 41
    Troubleshooting Problem I get noise, static, or weak signal even when I'm near the base. I hear other calls while using my phone. I hear noise in the handset, and none of the keys or buttons work. Suggestion • Other electronic products can cause interference with your cordless phone. Try
  • Vtech bs5872 | User Manual - Page 42
    Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user's manual. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make
  • Vtech bs5872 | User Manual - Page 43
    Troubleshooting Problem Suggestion My calls fade or cut in and out while I'm using my handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio
  • Vtech bs5872 | User Manual - Page 44
    Troubleshooting Problem Suggestion My Caller ID isn't working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller's telephone companies
  • Vtech bs5872 | User Manual - Page 45
    Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials
  • Vtech bs5872 | User Manual - Page 46
    service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions
  • Vtech bs5872 | User Manual - Page 47
    two lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem is equipped with a corded or cordless handset, it is hearing aid
  • Vtech bs5872 | User Manual - Page 48
    FCC, ACTA and IC Regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation
  • Vtech bs5872 | User Manual - Page 49
    Technical Specifications Enhanced 5.8GHz technology-your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Transmit Frequency Receive Frequency Channels Nominal
  • Vtech bs5872 | User Manual - Page 50
    15 H Handset and Base Indicators 10 Handset Display 10 Handset Display Screen Messages 20-21 Handset Layout 12 Handset Locator 18 Headset 18 I Important Safety Instructions 46 Install Handset Battery 4 Installation 4 Intercom Call 16 INDEX
  • Vtech bs5872 | User Manual - Page 51
    Installation 6 Technical Specifications 49 Telephone Directory 25-27 Telephone Operation 14-22 Telephone Settings 23-24 To register your accessory handsets 9 Transferring Calls 16 Troubleshooting 38-44 V Voicemail 31 W Wall Mounting 7 INDEX 51
  • Vtech bs5872 | User Manual - Page 52
    Printed in China. 91-000608-010-000
  • Vtech bs5872 | User Manual - Page 53
    User's Manual Model: BS5872
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TABLE OF CONTENTS
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Getting Started
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Before You Begin
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Parts Checklist
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Installation
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Choose Location
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Install Handset Battery
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Power Guard/Spare Battery Charger Feature
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Table/Desk Installation
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Wall Mounting .
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Charge the Handset Battery
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Check for dial tone
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Belt Clip (optional) .
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Registration
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To register your accessory handsets .
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Re-Register existing handsets to a new base
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De-Register all system handsets .
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Basic Operation.
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Handset and Base Indicators
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Handset Display
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Base Display
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Handset Layout .
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Base Unit Layout
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Telephone Operation.
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Making Calls
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Answering Calls .
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Flash Function
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Redial Function
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Mute Function .
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Volume Control
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Transferring Calls .
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Intercom Call
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Call Forward.
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Handset Locator.
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Headset .
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Operating Range
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Handset Display Screen Messages .
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Base Display Screen Messages
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Telephone Settings
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Ringer Volume
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Ringer Tone .
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Key Tone (preset to on)
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Language (preset to English)
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Dial Type (preset to tone)
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Telephone Directory
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Storing a New Entry .
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Reviewing/Dialing from the Phonebook .
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Editing a Phonebook Entry
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Delete a Phonebook Entry
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Caller ID .
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Shared Call Log
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About Call History (Caller ID) .
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Review Call History .
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Delete Records from Call History .
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Dial a Displayed Number
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Store a Call History Record in the Directory
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Table of Contents