Vtech i5870 User Manual
Vtech i5870 Manual
 |
View all Vtech i5870 manuals
Add to My Manuals
Save this manual to your list of manuals |
Vtech i5870 manual content summary:
- Vtech i5870 | User Manual - Page 1
ia5870 1 Parts checklist for ia5878 2 Parts checklist for ia5882 3 Installation 4 Choose location 4 Connect power and telephone line cords 4 Install handset battery 5 If you subscribe to DSL service performance 38 Replacing the handset battery 38 Troubleshooting 39 www.vtechphones.com - Vtech i5870 | User Manual - Page 2
Maintenance 49 Warranty 49 Important safety instructions 51 FCC, ACTA and IC regulations 52 The RBRC® seal 53 FCC, ACTA and IC regulations 53 Technical specifications 54 Index 55 ii www.vtechphones.com - Vtech i5870 | User Manual - Page 3
NEED HELP? This user's manual has all the feature operation and troubleshooting you will need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www. - Vtech i5870 | User Manual - Page 4
cord • Base power adapter • Charger adapter • Belt clips (2) • Batteries (2) • User's manual SELECT Telephone base with wall mounting/desktop bracket Handsets (2) Charger • Important! Please read the Important safety instructions on page 51 before using this telephone. To purchase replacement - Vtech i5870 | User Manual - Page 5
desktop bracket • Handsets (3) • Chargers (2) • Telephone line cord • Base power adapter • Charger adapters (2) • Belt clips (3) • Batteries (3) • User's manual SELECT Telephone base with wall mounting/desktop bracket Handsets (3) Chargers (2) To purchase replacement batteries, visit us on the - Vtech i5870 | User Manual - Page 6
desktop bracket • Handsets (4) • Chargers (3) • Telephone line cord • Base power adapter • Charger adapters (3) • Belt clips (4) • Batteries (4) • User's manual SELECT Telephone base with wall mounting/desktop bracket Handsets (4) Chargers (3) To purchase replacement batteries, visit us on the - Vtech i5870 | User Manual - Page 7
if it is plugged into a ceiling, under the table or cabinet outlet. Installation Choose location For maximum performance of your cordless telephone system: 1. Choose a central location for your telephone base. 2. Install your telephone base and extension handset away from electronic equipment - Vtech i5870 | User Manual - Page 8
started Installation Install handset battery a) R emove battery compartment cover by pressing on the indentation and sliding downwards. • Use only the provided VTech battery, or equivalent. b) Align the two holes in the plug with the socket pins in the handset battery compartment, matching the - Vtech i5870 | User Manual - Page 9
to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions: • First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in the telephone base, then snap the upper - Vtech i5870 | User Manual - Page 10
Getting started Installation If you subscribe to DSL service If you receive high speed internet service through your telephone line (commonly referred to as DSL) and you are experiencing interference during conversations and/or your caller ID features aren't functioning properly, - Vtech i5870 | User Manual - Page 11
tone. If you do not, refer to the Troubleshooting section in the back of this user's manual. Charge the handset battery The battery may have enough If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you'll need to change - Vtech i5870 | User Manual - Page 12
and time will be set automatically with the first incoming call. • In the event the If you do not have caller ID service, you can set the date and time manually: battery loses all • Press PROG, then press or until DATE/TIME is displayed. Press SEL. • The month is flashing. Press or - Vtech i5870 | User Manual - Page 13
Telephone operation Handset layout 1. TALK 2. FLASH 3. CHAN (channel) 4. REMOVE 5. Answer a call 6. /CID (caller ID) VOL1,2 /VOL+ 7. SEL (select) 8. OFF 5 9. REDIAL/PAUSE 10. PROG (program) 3,4 6 SELECT 8 7 9 10 10 www.vtechphones.com - Vtech i5870 | User Manual - Page 14
Basic operation Telephone operation T ele phone base layout 11. CHARGE/IN USE 12. Message window 13. ANS ON/OFF 14. PLAY/STOP 15. REPEAT/ 16. SKIP/ 17. DELETE 18. / 19. CLOCK 20. SETUP 21. ANNC (announcement) 11 17 18 16 15 14 12 13 19 20 21 22 23 www.vtechphones.com 11 - Vtech i5870 | User Manual - Page 15
• Whenever the phone is in use, call timer will be shown at the top right corner. 12 Telephone operation Handset operation Making calls • Press TALK/FLASH, then dial - Vtech i5870 | User Manual - Page 16
delete last character entered. VOL+ • While on a call, press to increase the volume. A double beep will sound when you reach the highest setting. • While phone is not in use, press to display directory entries. • While entering names, press to add a space. SEL (select) Press to confirm an entry of - Vtech i5870 | User Manual - Page 17
• Only one handset can be on a call at a time. For example, if HS1 is on a call and HS2 presses the TALK button, OTHER HANDSET ON OR OUT OF RANGE will display. . 14 Telephone operation Telephone base operation CHARGE/IN USE • Flashes in unison with an incoming call's ringing. • Flashes slowly when - Vtech i5870 | User Manual - Page 18
to send touch tone signals for access to telephone banking • Only one handset or long distance services. can be on a call at a 1. Press TALK/FLASH. 2. D ial the number from one handset (HS1) to the other handset (HS2): For the ia5870 OUT OF RANGE will display. 1. While on a call, press sel on - Vtech i5870 | User Manual - Page 19
• If HS2 cannot be found, HS1 will generate an error tone and continue the call automatically. Before HS2 answers, HS1 can press TALK/ FLASH to cancel the forward function and continue the external call. • If HS2 doesn't respond within 30 seconds, HS1 will start ringing until TALK/FLASH is pressed - Vtech i5870 | User Manual - Page 20
handsfree when you install any VTech 2.5 mm headset, purchased separately the plug fits securely. Operating range This cordless telephone operates within the maximum power allowed by base. If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, - Vtech i5870 | User Manual - Page 21
from this handset. 6. Press SEL or prog. The screen displays DISTINCT RING? and the current setting. 7. Press or to choose Y (yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringer after the first ring. Choose N for a normal ringer. 8. Press SEL or prog - Vtech i5870 | User Manual - Page 22
Basic operation Directory C har t of characters Using the chart below, enter up to 15 characters for the name you're storing. An error tone will sound if you try to enter more than 15 characters. Press to backspace and make corrections; press to advance and add a space. Characters by number of - Vtech i5870 | User Manual - Page 23
• When you reach the end of the list in the directory, END OF LIST will be shown on the screen. • If you press a dial pad key for alphabetical look up while in the directory and there are no entries starting with the letters on that key, NO DATA will be displayed on the screen. • Each handset - Vtech i5870 | User Manual - Page 24
Directory 4. Press SEL. The screen displays ERASE NO YES and the number. The current choice flashes. 5. Press until YES flashes. 6. Press SEL. You'll hear a confirmation beep. Basic operation Move a directory entry into speed dial 1. Press . The screen displays DIRECTORY. 2. Press or to scroll - Vtech i5870 | User Manual - Page 25
the entry will be moved to a directory location. 22 Speed dial Your phone can store up to nine telephone numbers with names (up to 15 characters numbers with names alphabetically in the directory. See Telephone directory for instructions. Store a speed dial entry 1. Press PROG. Then press or - Vtech i5870 | User Manual - Page 26
a pause (for example a P will be shown) if necessary. - OR - Press redial/pause to display the last number (up to 24 digits long) dialed from this phone. 7. Press SEL or prog to store your entry. The screen displays DISTINCT RING? and the current setting. 8. Press or to choose Y (for yes) if you - Vtech i5870 | User Manual - Page 27
Speed dial Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the entry you wish to delete. 2. When the screen displays the entry you want to delete, press SEL. Then press or until ERASE flashes. SPEED EDIT ERASE 8005959511 01 3. Press SEL. The screen displays ERASE NO - Vtech i5870 | User Manual - Page 28
. You may need to change your phone service to use this feature. Contact your phone service provider if: • You have both caller ID and call waiting, but as separate services (you may need combined service) • You have only caller ID service, or only call waiting service. • You don't subscribe to any - Vtech i5870 | User Manual - Page 29
from the other handset. Caller ID Caller's name Battery status Caller's telephone number VTECH * 1-234-567-8900 NEW 06 6:10PM 07/17 This party has called old Time of call Date of call About call history (caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When - Vtech i5870 | User Manual - Page 30
Caller ID Delete records from call history Delete a specific call: 1. Locate the record you want to delete from call history. 2. Press the REMOVE key to delete. You'll hear a confirmation beep. Delete all calls: 1. With the handset in idle (off) mode, press and hold the REMOVE key to delete. The - Vtech i5870 | User Manual - Page 31
N 800-595-9511 Screen displays: PRIVATE CALLER UNKNOWN CALLER * (after name) When: The other party is blocking name and/or number information. Your phone company is unable to receive information about this caller's name and/or number. This caller has called you more than once. 28 www.vtechphones - Vtech i5870 | User Manual - Page 32
clock setting and exits the clock menu. • If you have caller ID service the clock will be set automatically with incoming calls, but you will need to make sure the year is correct. You can also set the clock manually. • To advance the minutes or year by increments of 10, press and hold - Vtech i5870 | User Manual - Page 33
• Announcements less than three seconds in length will not be recorded. • If the answering system is turned off and you receive calls the phone will ring 10 times, then answer and announce "Please enter remote access code." Answering system operation If you choose not to record a personalized - Vtech i5870 | User Manual - Page 34
Basic operation Answering system operation Delete your announcement Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one. Setup the answering system 1. Press SETUP until the system announces the feature you want to set. Refer to - Vtech i5870 | User Manual - Page 35
• You can exit feature setup at any time by pressing PLAY/STOP. • If the system has less than 30 seconds of recording time left, the answering system turns off. The system will answer after 10 rings and announce "Memory is full. Enter remote access code" and wait for the caller to enter the remote - Vtech i5870 | User Manual - Page 36
Basic operation Answering system operation Listen to, save & delete messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 95 messages). A message or memo can be up to four minutes - Vtech i5870 | User Manual - Page 37
Answering system operation Window display: 0 1-94 0-94 (flashing) 1-95 & F (alternating) 1-99 (counting) 99 (flashing) 1-95 1-95 (flashing) 1-8 (steady for one seconds) 10-99 (steady for one seconds) ON or OF (steady for one seconds) -- (steady) When: There are no messages. Total number of old - Vtech i5870 | User Manual - Page 38
you to enter your remote access code. 3. Enter a remote command, see Remote access commands below. 4. To end remote access, simply hang up the phone. Voice menu The system has voice prompts to help you with remote operations. Press *5 to hear the menu while connected remotely to the answering - Vtech i5870 | User Manual - Page 39
press #5 to stop recording. • Press 8 to hang up the line after you finish remote access to the answering system, so that your phone can ring and receive calls normally. Answering system operation - remote access Function: Delete message Record announcement Turn system off Turn system on End call - Vtech i5870 | User Manual - Page 40
operation Display screen messages Scr een displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. ** PAGING ** The telephone base is paging the handset. BATTERY LOW The battery needs to be recharged - Vtech i5870 | User Manual - Page 41
only in accordance with the instructions and limitations specified in the user's manual. 38 Battery information Battery care battery needs charging when: - A new battery is installed in the handset. - The phone beeps twice every five seconds. - The screen displays BATTERY LOW and the low battery - Vtech i5870 | User Manual - Page 42
Troubleshooting I f you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem - Vtech i5870 | User Manual - Page 43
Troubleshooting Problem Suggestion The battery does not charge in the handset or be malfunctioning. Please refer to the Warranty section of this user's manual for further instruction. • Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or - Vtech i5870 | User Manual - Page 44
Troubleshooting Pro blem no dial tone. • First, try all the above suggestions. • Move the cordless handset closer to the telephone base. It might be out of range. • dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company. Additional - Vtech i5870 | User Manual - Page 45
Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion • Make sure the ringer is on. (See page 9). • Make sure the telephone line cord and power adapter are plugged in properly (see page 4). • The cordless handset may be too far from the telephone base. Move - Vtech i5870 | User Manual - Page 46
in your area. Refer to the Setup section of this user's manual (page 8) to set the dial mode. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background - Vtech i5870 | User Manual - Page 47
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. My calls fade out or cut in and out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged - Vtech i5870 | User Manual - Page 48
Troubleshooting Pro blem Suggestion My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service waiting features services provided by the local telephone company. • The caller may not be calling from an area which supports caller ID - Vtech i5870 | User Manual - Page 49
Troubleshooting Problem Suggestion The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is - Vtech i5870 | User Manual - Page 50
Troubleshooting .Prob lem Suggestion The messages on the system are very be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. My cordless handset beeps five times and is not performing normally. • Make sure the power cord is securely plugged - Vtech i5870 | User Manual - Page 51
Problem Common cure for electronic equipment. Suggestion • If the unit is not responding normally, try putting the cordless handset in the Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset and the spare battery in the telephone base. 3. Wait a few - Vtech i5870 | User Manual - Page 52
telephone Your cordless telephone contains used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by - Vtech i5870 | User Manual - Page 53
service? • To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user's manual not meet the terms of this limited warranty, VTech will notify you and will request that you - Vtech i5870 | User Manual - Page 54
service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions - Vtech i5870 | User Manual - Page 55
to only use the supplied VTech belt clip. FCC Part 68 . See Installation Instructions in the user's manual. The Ringer service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem a corded or cordless handset, it is - Vtech i5870 | User Manual - Page 56
seal The RBRC® Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to VTech product service centers. Please call 1800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech - Vtech i5870 | User Manual - Page 57
5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency control Crystal controlled PLL synthesizer Transmit frequency Receive frequency Channels Base: 912.75 - 917.10 MHz Handset - Vtech i5870 | User Manual - Page 58
-53 H Handset layout 10 Handset operation 12-13 Handset ringer style 9 Headset jack 17 I If you subscribe to DSL service 7 Important safety instructions 51 Index 55 Installation 4 Install handset battery 5 Internet 7 L Language 8 www.vtechphones.com M Maintenance 49 O Operating range 17 - Vtech i5870 | User Manual - Page 59
Store a speed dial entry 22 T Technical specifications 54 Telephone base layout 11 Telephone base operation 14 Telephone operation 10 Temporary tone dialing 15 The RBRC® seal 53 Troubleshooting 39 V Voice menu 35 Volume 9, 12 W Warranty 49 56 www.vtechphones.com - Vtech i5870 | User Manual - Page 60
TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. v.06 91 - Vtech i5870 | User Manual - Page 61
Models: ia5870/ ia5878/ia5882 User's manual www.vtechphones.com
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
 |
 |
www.vtechphones.com
±
Table of contents
Parts checkl±st ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 1
Parts checkl±st for ±a5870 ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 1
Parts checkl±st for ±a5878 ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 2
Parts checkl±st for ±a5882 ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 3
Installat±on
° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 4
Choose locat±on° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 4
Connect power and telephone l±ne cords ° ° ° ° ° ° ° 4
Install handset battery° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 5
If you subscr±be to DSL serv±ce° ° ° ° ° ° ° ° ° ° ° ° 7
Belt cl±p ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 7
Check for d±al tone ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 8
Charge the handset battery° ° ° ° ° ° ° ° ° ° ° ° ° ° 8
Language ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 8
Set the d±al mode ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 8
Set handset date and t±me ° ° ° ° ° ° ° ° ° ° ° ° ° ° 9
Handset r±nger style° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 9
Set r±nger volume ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 9
Telephone operat±on
°
°
°
°
°
°
°
°
°
°
°
°
°
°
°
°
°
°
10
Handset layout ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °10
Telephone base layout ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °11
Handset operat±on° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °12
Telephone base operat±on ° ° ° ° ° ° ° ° ° ° ° ° ° °14
Temporary tone d±al±ng ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °15
Call transfer (±a5870) ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °15
Headset jack ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °17
Operat±ng range° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °17
D±rectory ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 18
Store a d±rectory entry° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °18
Ed±t a d±rectory entry ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °20
Delete a d±rectory entry ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °20
D±al a number from the d±rectory ° ° ° ° ° ° ° ° ° ° °21
Speed d±al° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 22
Store a speed d±al entry° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °22
Ed±t a speed d±al entry ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °23
Delete a speed d±al entry ° ° ° ° ° ° ° ° ° ° ° ° ° ° °24
D±al a speed d±al number ° ° ° ° ° ° ° ° ° ° ° ° ° ° °24
Reass±gn locat±ons ±n speed d±al ° ° ° ° ° ° ° ° ° ° °24
Caller ID° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 25
About call h±story (caller ID)° ° ° ° ° ° ° ° ° ° ° ° ° °26
Rev±ew call h±story ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °26
D±al a d±splayed number ° ° ° ° ° ° ° ° ° ° ° ° ° ° °27
Store a call h±story record ±n the d±rectory° ° ° ° ° ° °27
D±splay screen messages° ° ° ° ° ° ° ° ° ° ° ° ° ° °28
Answer±ng system operat±on ° ° ° ° ° ° ° ° ° ° ° ° ° ° 29
Aud±ble ±nd±cators ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °29
Sett±ng the clock° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °29
Record your announcement° ° ° ° ° ° ° ° ° ° ° ° ° °30
Rev±ew your announcement ° ° ° ° ° ° ° ° ° ° ° ° °30
Delete your announcement ° ° ° ° ° ° ° ° ° ° ° ° ° °31
Setup the answer±ng system ° ° ° ° ° ° ° ° ° ° ° ° °31
Call screen±ng/±ntercept° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °33
Record a memo° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °33
Answer±ng system operat±on - remote access ° ° ° ° ° 35
Vo±ce menu ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° °35
Remote access commands ° ° ° ° ° ° ° ° ° ° ° ° ° °35
D±splay screen messages° ° ° ° ° ° ° ° ° ° ° ° ° ° °37
Battery ±nformat±on ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 38
Battery care and performance ° ° ° ° ° ° ° ° ° ° ° °38
Replac±ng the handset battery ° ° ° ° ° ° ° ° ° ° ° °38
Troubleshoot±ng° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° ° 39