Western Digital WDBWWD0120KBK User Manual

Western Digital WDBWWD0120KBK Manual

Get Western Digital WDBWWD0120KBK PDF manuals and user guides View all Western Digital WDBWWD0120KBK manuals
Add to My Manuals
Save this manual to your list of manuals

Western Digital WDBWWD0120KBK manual content summary:

  • Western Digital WDBWWD0120KBK | User Manual - Page 1
    WD My Cloud™ EX4 Personal Cloud Storage User Manual
  • Western Digital WDBWWD0120KBK | User Manual - Page 2
    WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wd.com. If the answer is not available or if
  • Western Digital WDBWWD0120KBK | User Manual - Page 3
    Table of Contents WD® Service and Support ii Registering Your WD Product ii 1 Important User Information 1 Important Safety Instructions 1 Recording Your WD Product Information 2 and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - i
  • Western Digital WDBWWD0120KBK | User Manual - Page 4
    108 11 Configuring Settings 110 General 110 Network 119 ISO Mounting 125 Media 130 Utilities 131 Notifications 134 Firmware Update 136 12 Appendix 139 Appendix A: WD My Cloud EX4 Quick User Guide 139 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - ii
  • Western Digital WDBWWD0120KBK | User Manual - Page 5
    Appendix B: Joomla Setup Guide 144 Appendix C: phpBB Setup Guide 148 Appendix D: Supported RAID Modes 153 Appendix E: RAID Migrations 153 Appendix F: Safe Information (Australia/New Zealand only 157 14 Index 159 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - iii
  • Western Digital WDBWWD0120KBK | User Manual - Page 6
    observe the following procedures for installation, use, and servicing.  Follow all warnings and instructions marked on the product.  Unplug this product from distinct change in performance, contact WD Customer Support at http://support.wd.com. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 1 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 7
    down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the bottom of the device. - Serial Number - Model Number - Purchase Date - System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 8
    manual provides step-by-step installation instructions and other important information about your WD product. Translated versions and updates to this user manual can be downloaded from http://products.wd Conveniently transfer files from your public cloud service to the EX4 directly from the mobile
  • Western Digital WDBWWD0120KBK | User Manual - Page 9
    fees. No limits. Just blazing-fast performance for your high-speed digital life. Advanced features - iSCSI target, full-featured FTP services, link aggregation and failover support, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with
  • Western Digital WDBWWD0120KBK | User Manual - Page 10
    AC adapter* Ethernet cable Quick Install Guide For information on additional accessories for this product, visit: US Canada Europe All others www.shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. For a list
  • Western Digital WDBWWD0120KBK | User Manual - Page 11
    later on supported Windows and Mac computers Local Network  Router/switch (Gigabit recommended to maximize performance.) Internet  Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. Pre-installation Instructions Before
  • Western Digital WDBWWD0120KBK | User Manual - Page 12
    Product Components Front View PRODUCT OVERVIEW Power LED LCD Display Scroll buttons Power button Drive LEDs Drive Bay Doors WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 7 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 13
    . Connects the device to an AC adapter and the power outlet. Kensington security slot For device security, the device is equipped with a security slot that supports a standard Kensington security cable. Visit http://www.kensington.com/ for more information
  • Western Digital WDBWWD0120KBK | User Manual - Page 14
    a solid Blue. Then, download and run the quick setup software, available at http://www.wd.com/setup. Note: For information about safely shutting down and disconnecting the device, see " the unit prior to connecting your device. 3 1 4 2 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 9 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 15
    connect the WD My Cloud outlet. The unit powers up automatically. Important: Wait for the WD My Cloud EX4 device to finish powering up (approximately three minutes on your computer page. LCD The LCD on the front of the WD My Cloud EX4 device displays information that make using and maintaining your
  • Western Digital WDBWWD0120KBK | User Manual - Page 16
    alert message displays on the LCD screen as well as the Alert icon and window within the WD My Cloud EX4 Dashboard. For information on managing your alerts, see "Managing Alerts" on page the volume is degraded. Firmware is currently being updated. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 11 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 17
    both ends of the link have successfully established communications. 10/100/1000 network connection. Active communication is not in progress. Active communication is in progress. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 12 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 18
    available from WD's Online Learning Center at http://wd.com/setup/wdmycloudex4. Downloading and Installing the Online Setup Software Before plugging in your WD My Cloud page 6. 2. In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to the Learning Center page: 3. Click
  • Western Digital WDBWWD0120KBK | User Manual - Page 19
    (Mac) to open the setup software. The Getting Started window displays. 6. Click Get Started. 7. Read the Western Digital License Agreement that displays, then select the "I accept the terms of the License Agreement" check box and click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 14 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 20
    is solid blue, click Next. The software discovers your device. 3. Select your WD My Cloud EX4 device and click Next. 4. The software checks your device then begins installing your software. Continue following the instructions outlined in "Creating a Personal Cloud" on page 16. Note: If your device
  • Western Digital WDBWWD0120KBK | User Manual - Page 21
    WD My Cloud EX4 personal cloud device. Once you create your account, you can access your device using your mobile devices with Internet access and from the WD My Cloud desktop application. 1. On the Set up your personal cloud screen, ensure that the Also register WD instructions on accessing the WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 22
    the setup wizard.  If you selected the Install the WD My Cloud application check box: - Click Yes if you receive a warning prompt. - On the My Cloud screen, select a language from the pull-down menu, then click OK. - Review the Western Digital License Agreement, then select I accept the terms of
  • Western Digital WDBWWD0120KBK | User Manual - Page 23
    online setup software to get started, you can still:  Use your WD My Cloud EX4 personal cloud storage device as an external hard drive, dragging attached USB drive. Note: This manual uses the term shares and folders interchangeably. Once you've physically connected your WD My Cloud EX4 device (see
  • Western Digital WDBWWD0120KBK | User Manual - Page 24
    Music), and then click File > Make Alias. Mapping the Public Folder (Windows) To map the WD My Cloud EX4 public folder for quick access in the future: 1. In Windows Explorer, under Network, box. 5. Click Finish. Your Public drive is now mapped. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 19 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 25
    Support Common Tasks Use the WD on your WD My Cloud EX4 to launch the WD My Cloud EX4 Dashboard. of your WD My Cloud address from the WD My Cloud EX4 the IP address of your WD My Cloud EX4 device in the In the right panel, locate your WD My Cloud EX4 device under Storage panel, locate your WD My Cloud EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 26
    bookmark icon > Bonjour. 2. Double-click the WD My Cloud EX4 device on the network. IOS WD My Cloud EX4 Dashboard. Note: When initially log into WD WD End User License Agreement link, review the agreement, then click I agree to the WD End User License Agreement check box. 4. Click Continue. WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 27
    Click Next. 7. Review the information on the screen.  Click the Automatically update device firmware when available check box.  Click the Register the WD My Cloud EX4 device to receive continuous product support check box. 8. Click Finish. The WD My Cloud EX4 Dashboard displays. WD MY CLOUD EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 28
    A GLANCE The Dashboard Home Page The WD My Cloud EX4 Home page has an and Update panels Information Icons Icon Name USB devices connected to the WD My Cloud EX4 Actions Click to display the number of USB devices links for updating settings WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 23 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 29
    remote network, • Another location on your WD My Cloud EX4 device, • an Cloud backup site. Select the way your WD My Cloud EX4 device stores your data. to use your device more productively. Configure advanced settings for your WD My Cloud EX4 device, including: • General device settings, • Network
  • Western Digital WDBWWD0120KBK | User Manual - Page 30
    device and its functions and provides shortcuts to the most necessary tasks. Capacity The Capacity panel displays the amount of free storage left on your WD My Cloud EX4 device. 1. To see detailed information, click the arrow in the lower right to display the current usage of the drive's capacity
  • Western Digital WDBWWD0120KBK | User Manual - Page 31
    panel displays a snapshot of the system's components and identifying the overall health of the WD My Cloud EX4 device. 1. To see details about the status of system components, version of firmware loaded on your WD My Cloud EX4 device. A green check mark indicates that your firmware is up-to-date
  • Western Digital WDBWWD0120KBK | User Manual - Page 32
    136 for information on updating your WD My Cloud EX4 device. Network Activity The Network Activity panel system activities and processes that are running on your WD My Cloud EX4 device. At a glance, you your WD My Cloud EX4 device, click arrow in the lower right of the panel to display: WD MY CLOUD EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 33
    of CPU and Memory usage for each process.Click Back to return to the Device Activity pane. Click Close to return to the Home page. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 28 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 34
    devices currently accessing the WD My Cloud EX4 device remotely Follow the page instructions to connect your tablet or mobile device to the WD My Cloud up to use the WD My Cloud EX4 device instructions on how to access wdmycloud.com for cloud access. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 29 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 35
    the values blank for unlimited space, then click Save. You've added a new user. Apps The Apps panel displays the apps currently installed on your WD My Cloud EX4 device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 30 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 36
    "Managing Apps on the WD My Cloud EX4" on WD problem in the future. Example: Network Disconnected. Critical This alert is presents an error or problem that has occurred, usually a system failure. Example: Fan Not Working These alerts appear on the LCD display of your device and on the WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 37
    your alerts. 3. Review the selected alert, then click Close. Dismissing an Alert 1. On the Dashboard, click the Alert icon in the upper right corner. 2. Select the delete icon next to the alert you'd like to dismiss.  To dismiss all alerts, click View All, then click Dismiss All. WD MY CLOUD EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 38
    icon on any page to display the Help menu. 2. Click Support to display the following page: If a problem occurs with the WD My Cloud EX4 device, WD Technical Support will need information about your WD My Cloud EX4 device to troubleshoot and determine the best solution. There are two ways in which
  • Western Digital WDBWWD0120KBK | User Manual - Page 39
    through the procedures for configuring and using the WD My Cloud EX4 device. The following table provides shortcuts to instructions for some common tasks. How do I access (you and people you want to share with) page 88 Download WD mobile apps page 90 Back up the device page 52 Enable DLNA and
  • Western Digital WDBWWD0120KBK | User Manual - Page 40
    is the person in charge of setting up the device. As the WD My Cloud EX4 device owner, you have a special user account (admin . Because of this, ensure that you log out of the WD My Cloud EX4 device web browser application when you're not using WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 35 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 41
    that a user can access. Use the following steps to add a single user account. 1. To add a user, click in the lower left side of the screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 36 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 42
    , enter a password, then confirm your password. Click Next. 4. To assign a group to the new user, click the check box next to a group, then click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 37 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 43
    of the screen. 2. Select how you'd like to enter your users into the device, then click Next.  Create Multiple Users: Allows you to enter users manually. See "Create Multiple Users" on page 39  Import Users: Allows you to import a list of users into the device. Continue to See "Import Multiple
  • Western Digital WDBWWD0120KBK | User Manual - Page 44
    . 3. Enter the Quota Amount, or leave the values blank for unlimited space, then click Next. (See "Quota Rules" on page 43 for information on quotas.) WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 39 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 45
    the applications you'd like the new user accounts to have access to, then click Next. 6. Click Save. Your new user accounts save to your device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 40 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 46
    right of the toggle button to display the Edit Password screen: 4. Enter the new password in both the Password and Confirm Password fields. 5. Click Save. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 41 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 47
    to Users Once a user account is created, you can assign access to the various shares on your WD My Cloud EX4 device using the following steps. 1. On the Set Up User screen, select the user user account is updated with your share access selections. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 42 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 48
    to a User Use the following steps to assign a quotas to a user account. A quota determines the amount of disk space allocated to the user on the WD My Cloud EX4 device. 1. On the Set Up Users screen, select the user from the left pane. 2. In the Quotas field, click Configure
  • Western Digital WDBWWD0120KBK | User Manual - Page 49
    Amount field(s) blank. 4. Click Save. Removing a User Use the following steps to delete users from the WD My Cloud EX4 device. Note: The Administrator account can not be deleted. 1. On the Set Up Users icon in the upper left part of the screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 44 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 50
    the values blank for unlimited space, then click Save. You're new group account displays on the left pane of the Set Up Groups screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 45 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 51
    Access to Groups Once a group account is created, you can assign access to the various shares on your WD My Cloud EX4 device using the following steps. 1. On the Set Up Groups screen, select the group your share access selection once it is selected. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 46 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 52
    of space assigned to the user on the WD My Cloud EX4 device. (See "Quota Rules like to assign to the group on the WD My Cloud EX4 device. To assign unlimited space Use the following steps to delete users from the WD My Cloud EX4 device. 1. On the Set WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 47 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 53
    MANAGING USERS, GROUPS AND SHARES About Shares A share is an area on the WD My Cloud EX4 device for storing files (similar to a folder or directory). Note: In this manual, we use the terms share and folder interchangeably. A share can be public so that all users can access the contents, or private
  • Western Digital WDBWWD0120KBK | User Manual - Page 54
    share to remind yourself of what it contains. Note that share descriptions must begin with an alphanumeric value and can contain up to 256 characters. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 49 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 55
    access must be enabled before you can provide FTP access for a share. See "Network Services" on page 120 for instructions on how to enable FTP access. This allows WebDAV access on this share. If its profile and user access information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 50 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 56
    the Delete Share icon . 3. In response to the confirmation message, click OK. The selected share is now deleted and removed from the list of shares. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 51 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 57
    your WD My Cloud EX4 device  Cloud Backup-Allows you to backup WD My Cloud EX4 device data to an external cloud backup service. on the WD My Cloud EX4 dashboard. (See"About Shares" on page 48.) The WD My Cloud EX4 device supports the following WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 52 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 58
    Backup Use the following steps to backup your data on your WD My Cloud EX4 to or from a USB device. 1. On the data on your USB device to the WD My Cloud EX4 device. • NAS to USB: Backs up the data on your WD My Cloud EX4 device to a USB device backup WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 53 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 59
    a USB Backup Job 1. On the USB Backups screen, under USB Backup Jobs, select the job you'd like to modify, then click the Edit Job button . 2. Review the USB Details screen, then click Close to close the screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 54 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 60
    Backups Backup your WD My Cloud EX4 device to another WD My Cloud EX4 device. have a remote WD My Cloud EX4 device the remote WD My Cloud EX4 device.  The backup password for the remote WD My Cloud EX4 device is enabled.  You have enabled port forwarding in order to see the remote WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 61
    address of the remote backup server. (Example 192.168.1.16) 6. In the Password field, enter the password for the remote backup server, then click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 56 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 62
    the toggle button to enable the Autoupdate feature. Click Yes to begin your remote backup now. Click No create a remote backup job for future backup. 9. Review the details of your Remote Backup job, then click Finish. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 57 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 63
    under Remote Backup Jobs, click the Details button next to the job you'd like to view. 2. Review the Details screen, then click Close to close the screen. Recovering a Remote Backup Use the following steps screen, click OK. Your data recovery begins. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 58 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 64
    content from one storage location to another on your WD My Cloud EX4 device. Creating an Internal Backup Use the following steps to backup your WD My Cloud EX4 internally. 1. On the navigation bar which you'd like to backup your source device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 59 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 65
    . Viewing Internal Backup Details 1. On the Internal Backups screen, under Internal Backup Queue, select the job you'd like to modify, then click the Details button. 2. Review the details of your Internal Backup job, then click Close. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 60 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 66
    WD My Cloud EX4 device uses the following cloud services to create remote backups:  ElephantDrive: ElephantDrive is a cloud backup service Simple Storage Service (S3) is an online file storage web service that cloud backup service that provides secure WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 61 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 67
    ElephantDrive Once you've enabled ElephantDrive, use the following steps to create a cloud backup. 1. On the navigation bar, click Backups to display the Backups screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 62 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 68
    the Elephant Drive field, click the New device backup wizard link. 8. Follow the steps outlined in the ElephantDrive backup wizard to create your cloud backup. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 63 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 69
    Amazon S3 Cloud Backup Note: Before creating your Cloud backup, sign-up with for the Amazon S3 service at http://aws.amazon.com/s3. Once your Amazon S3 account is setup, use the following steps Key: Enter the Access Key supplied to you by Amazon S3. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 64 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 70
    up your WD My Cloud EX4 data to your Amazon S3 bucket. • Download: Backs up your Amazon S3 bucket to your WD My Cloud In the Local Path field, enter a path for your backup on your WD My Cloud EX4 server.  Click Browse to browse to a location for WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 65 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 71
    , in the Backup Now field, indicate whether you want to begin the backup now.  Select Yes to begin your backup now. 12. Click Next. 13. Review your settings, then click Finish. Your Amazon S3 Cloud backup is created. The new job displays in the Amazon S3 Queue section of the Amazon
  • Western Digital WDBWWD0120KBK | User Manual - Page 72
    WD My Cloud EX4 device:  RAID Storage  iSCSI  Volume Virtualization The Storage page within the WD on managing the storage on your WD My Cloud EX4 device. RAID Storage distributing data among the drives. Your WD My Cloud EX4 server allow you to WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 67 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 73
    MANAGING STORAGE ON THE WD MY CLOUD EX4 RAID Mode RAID 1 RAID 5 RAID 10 Description In status  Raid Volume Changing the RAID Mode Use the following steps to change the current RAID mode on your WD My Cloud EX4 device. WARNING! Changes made to your RAID Mode will delete all of your data and your
  • Western Digital WDBWWD0120KBK | User Manual - Page 74
    screen. 2. Click RAID, if not already selected. 3. Click Change RAID Mode at the bottom of the screen. 4. Review the Warning message, then click OK. 5. Select the RAID mode you'd like to use for your WD My Cloud EX4 server. Options include: JBOD Spanning The use of one or more drives not in
  • Western Digital WDBWWD0120KBK | User Manual - Page 75
    MANAGING STORAGE ON THE WD MY CLOUD EX4 RAID 0 RAID 1 RAID 5 RAID 10 Data is mirrored to the secondary disks. 6. Select the Switch to check box, then click Next. 7. Review the status of your hard drives, then click Next. 8. Using the Volume slider, select the amount of space
  • Western Digital WDBWWD0120KBK | User Manual - Page 76
    then click Next. 12. Review the warning screen, then click Finish. The requested hard drive changes begin. Do not turn off your WD My Cloud EX4 device while these changes are in progress. 13. When the process is complete, click Finish again. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 71 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 77
    RAID for your WD My Cloud EX4 3. Review the Auto-Rebuild field to determine whether your WD My written in the usual manner. Your WD My Cloud EX4 allows you to underlying RAID structure of the WD My Cloud EX4 server. iSCSI WD My Cloud EX4 server). WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 72 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 78
    MANAGING STORAGE ON THE WD MY CLOUD EX4 Creating an iSCSI Target Use the following steps to create an iSCSI target 1. On the should be a descriptive name for your target.  Created On: Select the Volume where you'd like the iSCSI target to reside. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 73 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 79
    MANAGING STORAGE ON THE WD MY CLOUD EX4  Size: The size of your target and the unit of information for that size (e.g. GB, TB) 6. list, click Details next to the target you'd like to modify. 3. Make all of your necessary changes, then click Save. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 74 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 80
    MANAGING STORAGE ON THE WD MY CLOUD EX4 Deleting the iSCSI Target list. Enabling iSCSI iSNS Client The Internet Storage Name Service (iSNS) protocol is used for interaction between iSNS servers and iSNS clients the toggle button to enable iSCSI. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 75 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 81
    MANAGING STORAGE ON THE WD MY CLOUD EX4 4. In the iSCSI iSNS Client field, click the toggle button . 5. Click Configure. 6. Enter the you to map iSCSI targets on other network storage devices and present them as volumes on your WD My Cloud EX4 device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 76 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 82
    MANAGING STORAGE ON THE WD MY CLOUD EX4 Creating a Virtualized Volume Use the following steps to create a virtualized volume on your device. 1. iSCSI target resides, then click Next. 4. Select an iSCSI target from the retrieved list, then click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 77 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 83
    MANAGING STORAGE ON THE WD MY CLOUD EX4 5. To add authentication to the target, click the toggle button , enter a User Name and Password, a LUN (Local Unit Number) from the list, then click Next. 7. Enter a name for the share folder, then click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 78 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 84
    MANAGING STORAGE ON THE WD MY CLOUD EX4 8. Review the Volume Virtualization summary to ensure that your settings are correct, then click Save. A virtual volume to the target, the system automatically formats the LUN, if it hasn't been done before. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 79 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 85
    of the volume is changed to Connect. Your new virtual volume is now available on your WD My Cloud EX4 device. Modifying a Virtualized Volume Use the following steps to modify a virtualized virtual volume you'd like to modify, then click Modify. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 80 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 86
    ON THE WD MY CLOUD well as the status and information on each drive used in your WD My Cloud EX4 device. The Disk status screen consists of the following Drive Information Use the following steps to view status of the disks on your WD My Cloud EX4 device. 1. On the Storage page, click Disk Status, if
  • Western Digital WDBWWD0120KBK | User Manual - Page 87
    MANAGING STORAGE ON THE WD MY CLOUD EX4 3. Review the hard drive information, then click Close. The Hard Drive Information screen displays the following The capacity of the hard drive selected. The current firmware version used on the drive selected. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 82 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 88
    existing functions of your device or service. The WD My Cloud EX4 device provides various apps that allow you to use your device more productively. Note: WD recommends that you fully understand the nature of any app before you install it on your device. Note: Support for each app should be obtained
  • Western Digital WDBWWD0120KBK | User Manual - Page 89
    Add an App screen, place a check next to the app you'd like to add to the device. 4. Review the available apps.  For details about the app, click Details. Click Close to close the Details screen. . The selected apps are added to your device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 84 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 90
    app you'd like to add that is not listed on the Add an App screen, use the following steps to manually add that app to your WD My Cloud EX4 device. Note: WD recommends that you fully understand the nature of any app before you install it on your device. 1. On the navigation
  • Western Digital WDBWWD0120KBK | User Manual - Page 91
    an App Use the following steps to delete an app from your WD My Cloud EX4 device. 1. On the navigation bar, click Apps to . Updating an App Use the following steps to update an app that you've added to your WD My Cloud EX4 device. 1. On the navigation bar, click Apps to display the Apps screen.
  • Western Digital WDBWWD0120KBK | User Manual - Page 92
    Available link. MANAGING APPS ON THE WD MY CLOUD EX4 4. Select the app you'd like to update from the list, then click Update.  If you'd like to view the details of the update, click Details.  Click Back to return to the Update screen. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 87 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 93
    WD My Cloud EX4 Device Configuring Cloud Access for a User Mobilizing Your Files with WD My Cloud EX4 Mobile Apps About WD My Cloud Mobile App WD WD WD My Cloud EX4 Device Before you can use your WD My Cloud EX4 device remotely, you have to enable it for cloud access. To enable the WD WD My Cloud
  • Western Digital WDBWWD0120KBK | User Manual - Page 94
    address will be used to send conformation information and instructions on how to log into the WDMYCloud.com site for user account, click this button to send login information and instructions for access to the WDMYCloud.com site to the selected user WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 89 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 95
    Western Digital WD My Cloud EX4 personal cloud storage connected to the Internet.  Your device access code generated by your WD upload it directly to your WD My Cloud EX4 device when on your smartphone. WD Photos is compatible with mobile device. WD Photos lets WD Photos automatically creates a sub
  • Western Digital WDBWWD0120KBK | User Manual - Page 96
    and instructions for using WD Photos, see its online Guide Me page and Quick Tips, and go to http://wdphotos.wd.com. Installing WD Photos Manually: If the mobile device is not on the same LAN or Wi-Fi network as the WD My Cloud device: - In the Add Manually section, tap to the left of WD Device. WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 97
    within it. Note: If you have problems installing WD Photos, visit http://websupport.wd.com/rn/ wdphotos.asp. For more features and instructions, see the app's online Guide Me page and tips, and go to http://wdphotos.wd.com. Note: If you suspect that your WD My Cloud EX4 database has been corrupted
  • Western Digital WDBWWD0120KBK | User Manual - Page 98
    WD My Cloud EX4 device supports most major file types, such as Microsoft Word documents, Microsoft Excel spreadsheets, and PowerPoint presentations. For more features and instructions, see the Help, Guide supports, see the device's manual. Installing the WD My Cloud Mobile App 1. Download the WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 99
    ACCESSING YOUR CLOUD REMOTELY - In the Add Manually section, tap to the left of WD Device. - Enter the activation code generated on the WD My Cloud's dashboard and tap Activate. - You must generate one code for each app you want to activate. Codes are valid for 48 hours from
  • Western Digital WDBWWD0120KBK | User Manual - Page 100
    it. Note: If you have problems installing the WD My Cloud app, visit http://websupport.wd.com/rn/wdmycloud.asp. For more features and instructions, see the app's online Guide Me page, Help, FAQs, and tips, or go to http://wdmycloud.wd.com. If you suspect that your WD My Cloud database has been
  • Western Digital WDBWWD0120KBK | User Manual - Page 101
    a web browser. For browser requirements, see "Web Browsers" on page 6. 2. In the address field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to the Learning Center page: 3. Click WD My Cloud EX4 to display the download page: 4. In the Software Downloads area, click Go to Downloads
  • Western Digital WDBWWD0120KBK | User Manual - Page 102
    to your computer. 6. Access your downloaded files, then double-click wdmycloud.exe (Windows) 7. Select a language from the pull-down menu, then click OK. 8. Read the WD License Agreement, then click I accept the terms of the License Agreement. 9. Click Next
  • Western Digital WDBWWD0120KBK | User Manual - Page 103
    close the WD My Cloud installer. Mac 1. Complete Steps 1 - 5 above. 2. Click Downloads and select WD My Cloud Installer.  If asked to install Java SE6 runtime, click Install.  If a warning screen displays, click Open. 3. Read the Apple Software License Agreement, than click Agree. WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 104
    Cloud EX4 media files. IF you want to launch from . . . Desktop Icon THEN . . . Double-click the WD My Cloud Desktop icon to launch the WD My Cloud Desktop application. Windows 8 1. On the Start page, type WD My Cloud 2. Click WD My Cloud. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 99 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 105
    generated by WD My Cloud EX4. To generate an activation code, see "To generate an activation code for a user's mobile device(s):" on page 89. The WD My Cloud Desktop application opens. 2. Review the Getting Started screen, then click Start. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 100 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 106
    WD My WD My Cloud EX4 device is new, only the Public share defaults to DLNA on. WD share on your WD My Cloud EX4 WD TV Live HD media player, DLNA 1.5 Digital share on the WD My Cloud EX4 share on your WD My Cloud EX4 WD TV HD Live media player, or DLNA 1.5 Digital files from the WD My Cloud EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 107
    Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 102 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 108
    , M4A, MP3, MP4A and WAV. Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. Media Storage You can access and store media content on the WD My Cloud EX4 device by means of network shares. Shares, similar to
  • Western Digital WDBWWD0120KBK | User Manual - Page 109
    on your device, and when the last update occurred.  To view DLNA media server information, on the Settings screen, click Media in the left panel. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 104 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 110
    WD The WD My Cloud EX4 device searches for changes made to your .  Rebuild: The WD My Cloud EX4 device This field points iTunes to the root directory on your WD My Cloud EX4 device.  If your want to specify enter a password to be used when accessing your WD My Cloud EX4 device on iTunes. Note: Leave
  • Western Digital WDBWWD0120KBK | User Manual - Page 111
    the same process to place your videos and pictures into their respective Pictures and Video folders. Note: You can also access your media files using WD My Cloud Desktop application (see "WD My Cloud Desktop Application" on page 95). WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 106 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 112
    have, you may need to access a Settings/Network Setup page in the user interface to establish connection so that your player can link to your WD My Cloud device. Please refer to your player's user guide for specific instructions. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 107 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 113
    PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC DLNA Devices See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the WD My Cloud device. Go to http://www.dlna.org for a list of DLNA-certified devices and for
  • Western Digital WDBWWD0120KBK | User Manual - Page 114
    the left pane. If you have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in a format supported by iTunes, it should be listed in the right pane. 3. Double-click a media file you'd like to play
  • Western Digital WDBWWD0120KBK | User Manual - Page 115
    access for your device,  Set energy saving options,  Enable and configure Time Machine backups for your Mac,  Enable various services for your device. WARNING! Renaming the WD My Cloud EX4 device forces all the network computers to remap their shared network resources. Change the device name only
  • Western Digital WDBWWD0120KBK | User Manual - Page 116
    (e.g., @, #, $ etc.). The default description is WD My Cloud EX4. If desired, enter a different (e.g., @, #, $ etc.). Displays the WD-assigned number that identifies the specific unit. WD My Cloud EX4 dashboard, the Save and Cancel buttons display only if you make changes. WD MY CLOUD
  • Western Digital WDBWWD0120KBK | User Manual - Page 117
    General page, you can change the language that displays in the WD My Cloud EX4 device's interface and set the date and time. enter the date and time manually. 1. In the Language & Clock section, view or modify the following settings: Language Time Zone NTP Service Primary Server Date & Time From
  • Western Digital WDBWWD0120KBK | User Manual - Page 118
    and mobile devices can access the content on the WD My Cloud EX4 device). Note: This turns on 2. In the Cloud Service field, click the toggle button to turn on Cloud Services. The Connection Status changes information on how to set up your router for manual setup.  Win XP: Establishes a connection
  • Western Digital WDBWWD0120KBK | User Manual - Page 119
    with it, review the Dashboard Cloud Access screen, then click OK. Note: If you set your Cloud Setting to Manual, you will have manual cloud setup. Example: If you setup your manual HTTP port as 5040, you'd use the following address to access your device: http://:5040. WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 120
    WD My Cloud EX4 device. Use the following information to configure the energy saving options on your WD Power Schedule allows you to schedule shutdowns for your WD My Cloud EX4 device. 1. To enable/disable Power WD Quick View to wake up the system. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 115 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 121
    , we recommend that you continue to back up to that share. Switching shares generates a new backup file which will not contain your previously saved information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 116 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 122
    This section of the General screen enables or disables various services available on your WD My Cloud EX4 device. Distributed File System: Enabling this function allows you to improve from the Select a Folder pulldown list at the right of the field. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 117 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 123
    remote folder. 6. Click Save. Active Directory Enabling this function allows you WD My Cloud EX4 device to join an existing windows domain. Active Directory is Active Directory, click the toggle button . 2. Click Configure. 3. Review the information on the screen, then click Enable. 4. Enter the
  • Western Digital WDBWWD0120KBK | User Manual - Page 124
    server host name. 5. Click Save. Recycle Bin The Recycle Bin contains any files deleted from the WD My Cloud EX4 device. To clear the recycle bin for your device, click Clear. Note: Recycle such as FTP access, remote servers, and workgroups. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 119 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 125
    section of the Network screen displays network information for the WD My Cloud EX4 device. The Network Profile section displays . Network Services The Network Services section of the Network screen allows you to enable or disable the services available on your WD My Cloud EX4 device. WD MY CLOUD
  • Western Digital WDBWWD0120KBK | User Manual - Page 126
    networks. Select the Jumbo Frame for your network from the pull-down menu, then click Save. Note: All devices on your network (e.g., router, computer) must support and be configured for this option in order to maximize performance. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 121 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 127
    Service NFS Service CONFIGURING SETTINGS Server Message Block, version 2. Select this option to support Service is automatically enabled if you are set up for Time Machine backups. • To enable/disable AFP Service to enable NFS Service for your network. • To enable/disable NFS Service, click the
  • Western Digital WDBWWD0120KBK | User Manual - Page 128
    service for your network. • To enable/disable WebDAV Service, click the toggle button . Note: In order to connect to the WebDAV service WD Tech Support Downloads page at http://support.wd product voids your WD warranty. Note: WD My Cloud EX4 device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 123 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 129
    WD services ("Port Forwarding" on page 124) to see your WD Review the SSH information, then click the I accept check box. 6. Create a password for SSH login, then click OK. Port Forwarding The Port Forwarding section of the Network screen allows you to manage your connections to particular services
  • Western Digital WDBWWD0120KBK | User Manual - Page 130
    service is deleted and removed from Port Forwarding list. ISO Mounting Mounting an ISO file located on your network shares provides file-level access to the file and folder content of the ISO file to users with access to the network share. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 125 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 131
    file in the left column, then click Add>>. 9. Select the folders and files that you'd like to remove from the ISO image, then click
  • Western Digital WDBWWD0120KBK | User Manual - Page 132
    Create ISO Share. 3. Browse to the ISO file you'd like to include in your ISO share and place a check next to the file. 4. Click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 127 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 133
    the following steps to modify an ISO share. 1. On the ISO Mount screen, select Details next to the ISO Share that you'd like to view. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 128 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 134
    2. Review the ISO Share details, then click Close. CONFIGURING SETTINGS Modifying an ISO Share Use the On the ISO Mount screen, select next to the ISO Share that you'd like to delete. 2. Review the confirmation message, then click OK. The ISO Share is deleted and removed from the ISO Share List
  • Western Digital WDBWWD0120KBK | User Manual - Page 135
    click Media in the left panel. Note: DLNA and iTunes only works on your local network. 2. For instructions on entering media settings on this page and then displaying or streaming media, see "Playing/Streaming Videos, Photos, & Music" on page 101. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 130 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 136
    WD if you are having problems with your device. the hard drives for major performance problems. The result of a quick Test: The system test reviews the health of your device Review the test results, then click Close.  If the device fails the test, click , then click Support to get assistance. WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 137
    to perform a full factory restore on the WD My Cloud EX4 device. This option restores your page 133. 1. In the System Restore area, click System Restore. 2. Review the confirmation message, then click OK. The device will reboot. Don't unplug WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 132 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 138
    WD My Cloud EX4 device. 1. In the Device Maintenance area, click Shutdown. 2. Review the confirmation message, then click OK. Your WD Review the confirmation message, then click OK. Your WD disk scan on your WD My Cloud EX4 device. 3. Review the confirmation message, then click OK. Your WD My Cloud
  • Western Digital WDBWWD0120KBK | User Manual - Page 139
    Your Disk Use the following steps to format the disks on your WD My Cloud EX4 device. 1. In the Format Disk area, Review the confirmation message, place a check in the check box, then click OK. Your WD My Cloud EX4 is formatted Notifications The WD WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 134 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 140
    email. Enabling SMS Notifications Note: Check with your SMS service provider to obtain their requirements for sending SMS messages. Obtain the URL format requirements from your SMS service provider. They should contain the following parameters: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 135 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 141
    your selection. Firmware Update The Firmware Update page allows you to set up the device to update the My Cloud EX4 firmware automatically or to manually check for an update file. The current version number and the date of last update of the
  • Western Digital WDBWWD0120KBK | User Manual - Page 142
    version of the firmware and indicates when the last firmware update was made. Checking for Updates 1. In the New Firmware field, click Check for Updates. 2. Review the Update Firmware screen, then click OK. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 137 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 143
    Downloads page at http://support.wd.com/product/ download.asp. Manually Installing an Update 1. In the Manual Update section, click Update from File 2. Navigate to the firmware update file, then click Open. 3. Review the confirmation message, then click OK. The update installs on your device. When
  • Western Digital WDBWWD0120KBK | User Manual - Page 144
    Guide Appendix B: Joomla Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Appendix A: WD My Cloud EX4 Quick User Guide Logging into WD 2. Click Go. 3. On the WD My Cloud EX4 Login page, click
  • Western Digital WDBWWD0120KBK | User Manual - Page 145
    Home Page The WD My Cloud EX4 The Dashboard displays an instant overview of the features of the WD My Cloude EX4 device such as: 's main functions and downloads. The Web File Viewer allow manage the files and folders on the WD My Cloud EX4 device to which you have access. Access the apps available
  • Western Digital WDBWWD0120KBK | User Manual - Page 146
    Viewing the Home Page The Home is your gateway to the WD My Cloud EX4 device. From this page you can:  device more productive. Capacity The Capacity panel displays the amount of free storage left on your WD My Cloud EX4 device. 1. To see detailed information, click the arrow in the lower right
  • Western Digital WDBWWD0120KBK | User Manual - Page 147
    Access Links allow you to access the software necessary to gain access to the WD My Cloude EX4 device from your desktop and mobile apps. Downloads and Applications to your location, enter the information required for each download method. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 142 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 148
    APPENDIX Apps The Apps page provides access to the various apps available for your use on the WD My Cloud EX4 device. Available apps vary depending on what your administrator has implemented. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 143 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 149
    Guide Joomla is an award-winning content management system (CMS), which allows you to build Web sites and powerful online applications. For additional information on Joomla, Joomla is one of the many apps available for use from your WD WD Cloud EX4. Setting Up Joomla 1. Add the Joomla app to your WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 150
    APPENDIX 6. Review the Joomla Pre-installation check to ensure that all items passed, then click Next. 7. Read the Joomla license this field.  Old Database Process: Select one of the following options: - Backup: Backs up the old database. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 145 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 151
    into your Joomla site. - Confirm Admin Password: Reenter the password you entered in the Admin Password field. 11. Click Install Sample Data. 12. Click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 146 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 152
    APPENDIX 13. Review the information on the screen, then click Remove installation folder. 14. At the top of this page, click Site. Your Joomla site has been created and installed on your WD My Cloud EX4 device. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 147 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 153
    C: phpBB Setup Guide phpBB™ is a popular Internet forum package written in the PHP scripting language. You can use phpBB to create your own customized forum that can be accessed and commented on from any internet connection. phpBB is one of the many apps available for use from your WD My Cloud EX4
  • Western Digital WDBWWD0120KBK | User Manual - Page 154
    6. Review the Installation compatibility information, then click Start Install. APPENDIX 7. On the Database configuration screen, enter the following other tables. - You can also use the randomly generated table prefix pre-loaded into this field. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 149 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 155
    APPENDIX 8. Review the Database connection screen to ensure that it was performed successfully, then click Proceed to next step. 9. the board. - Confirm contact e-mail: Reenter the email address you entered in the Contact e-mail address field. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 150 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 156
    . 12. Review the information on the screen, then click Proceed to next step. Note: Keep the default settings on this screen for now. If you find that you need to update this information in the future, it can be updated on the Administration Control Panel after phpBB is installed. WD MY CLOUD
  • Western Digital WDBWWD0120KBK | User Manual - Page 157
    APPENDIX 13. Review the information on the screen, then click Proceed to next step. 14. Review the information on the screen. phpBB is now installed. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 152 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 158
    are supported for RAID storage. Supported RAID The chart provided below identifies the RAID migration paths allowed on your WD My Cloud EX4 device. From JBOD (1 Disk) RAID 1 (2 disks) Note: RAID 1 + Spanning migration to RAID 5 is not supported. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 153 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 159
    server from safe mode. Note: Before performing these steps, downloaded WD My Cloud EX4 firmware from the WD support website (http://support.wd.com) and save it to a location to which you can do a system restore (See "System Restore" on page 132.) WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 154 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 160
    to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC in accordance with the manufacturer's instruction manual, may cause interference with radio help. Any changes or modifications not expressly approved by WD could void the user's authority to operate the
  • Western Digital WDBWWD0120KBK | User Manual - Page 161
    support Web site at http://support.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions support.wd.com. WD Limited Warranty WD warrants to WD's specification
  • Western Digital WDBWWD0120KBK | User Manual - Page 162
    user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com), WD limits its liability to replacement of the Product or supply of equivalent or better Product. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 157 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 163
    the period of warranty, check the warranty expiration (serial number required) via http:// support.wd.com. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 Phone: 949-672-7000 E-mail: [email protected] WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 158 USER MANUAL
  • Western Digital WDBWWD0120KBK | User Manual - Page 164
    WD My Cloud EX4 9 media content to a folder 106 contacting WD Technical Support ii multiple users 38 creating Port Forwarding Services 125 a private share 51 AFP Services shares 49 managing 83 remote backups 55 manually adding 85 customer support 33 updating 86 other 33 viewing 83
  • Western Digital WDBWWD0120KBK | User Manual - Page 165
    guide 139 an ISO Share 129 Energy Saver 115 internal backups 61 deep sleep option 115 Port Forwarding Services enabling 103 Network Services settings 120 rebuilding Bin settings 119 Dynamic DNS 123 services settings 117 E editing group WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 160 USER
  • Western Digital WDBWWD0120KBK | User Manual - Page 166
    navigation (end user) 140 setup guide 144 Important Jumbo Frames 121 use enclosed Ethernet cable provided 10 K importing multiple users 40 KC Notice 156 initiating an internal backup 60 installing mobile apps 93 WD My Cloud 93 WD Photos 91 installing WD My Cloud Desktop Mac 98 Windows
  • Western Digital WDBWWD0120KBK | User Manual - Page 167
    107 updating 41 WD 107 phpBB Setup Guide 148 media servers supported 102 creating 51 iTunes 103 product mobile apps obtaining service 156 installing 93 product components 7 installing WD Photos 91 product registration ii WD My Cloud 92 public folders WD My Cloud EX4 90 mapping 19 WD
  • Western Digital WDBWWD0120KBK | User Manual - Page 168
    Customer Support 33 instructions 1 editing 55 Safety Compliance 155 managing 52 services settings 117 viewing details 54 setting USB drive general 110 connecting 52 setup guide 40 about Supported RAID Modes 153 Lion/Mountain Lion 19 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 163
  • Western Digital WDBWWD0120KBK | User Manual - Page 169
    77 modifying 80 Volume Virtualization about 76 quick user guide 139 system report 33 user settings 35 WD My Cloud EX4 Dashboard launching 20 WD Photos about 90 installing 91 WD service and support ii WD Technical Support contacting ii WD's Online Learning Center 13 Web Access Timeout 116 Web
  • Western Digital WDBWWD0120KBK | User Manual - Page 170
    , Inc. Other marks may be mentioned herein that belong to other companies. © 2013 Western Digital Technologies, Inc. All rights reserved. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California 92612 U.S.A. 4779-705113-A00 Oct 2013 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 165 USER MANUAL
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
WD My Cloud EX4
Personal Cloud Storage
User Manual
™