Xerox 490ST System Administration Guide
Xerox 490ST - Document Centre B/W Laser Printer Manual
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- Xerox 490ST | System Administration Guide - Page 1
Document Centre 490/480/470/460 ST System Administration Guide August 2001 604P06900 Xerox Document Centre Model Serial Number - Xerox 490ST | System Administration Guide - Page 2
identifying product names and numbers are registered trademarks of XEROX CORPORATION or Xerox (Europe) limited. The Document Centre ST model includes an implementation of LZW licensed under U.S. Patent 4,558,302. Product names used in this guide may be trademarks or registered trademarks of their - Xerox 490ST | System Administration Guide - Page 3
The Document Centre ST model includes software provided by the Internet Damages (Including, But Not Limited To, Procurement Of Substitute Goods Or Services; Loss Of Use, Data, Or Profits; Or Business Interruption) However Of Such Damage. Xerox Document Centre System Administration Guide iii - Xerox 490ST | System Administration Guide - Page 4
product symbolises XEROX Limited Declaration XEROX Limited representative or by contacting: Environment, Health and Safety, XEROX Limited, PO Box 17, Bessemer Road, Welwyn Garden City, Hertfordshire AL7 1HE ENGLAND. Tel Number +44 (0) 1707 353434 iv Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 5
the connection of external devices, may impact this certification. Please contact your local XEROX Limited representative for a list of approved accessories. WARNING In order to allow this to maintain compliance with Council Directive 89/336/EEC. Xerox Document Centre System Administration Guide v - Xerox 490ST | System Administration Guide - Page 6
Institution or equivalent national standards body. Xerox equipment which has been properly and regularly serviced and maintained should not have to . However, rest assured that all Xerox equipment which Xerox and its authorised distributors vi Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 7
TESTS. Please contact the Xerox Customer Service Organisation for further information. THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. Xerox Document Centre System Administration Guide vii - Xerox 490ST | System Administration Guide - Page 8
NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES Please contact us if you have any queries regarding the information provided in this document. Xerox Product Safety, Bessemer Road, Welwyn Garden City, Herts AL7 1HE, England viii Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 9
Sweden Switzerland United Kingdom In the event of problems, you should contact your local Xerox representative in the first instance. The modem external control apparatus not authorised by Xerox, will invalidate the product's certification. Xerox Document Centre System Administration Guide ix - Xerox 490ST | System Administration Guide - Page 10
x Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 11
RARP 3-2 Static Addressing...3-6 Windows Internet Name Service (WINS) Installation 3-10 Where to go from here 3-13 4. CentreWare Device Admin Wizard Before you start ...4-1 Go to the Document Centre and 4-2 Go to the workstation and 4-3 Go to the Document Centre and 4-3 Go to a workstation and - Xerox 490ST | System Administration Guide - Page 12
. Macintosh Networks (AppleTalk) Before you start ...14-1 Go to the Document Centre and 14-2 Go to the workstation and 14-4 15. Banyan VINES Network Go to the Document Centre and 15-1 Go to the server and...15-4 16. Internet Services Overview ...16-1 Who should read this chapter 16-3 Before You - Xerox 490ST | System Administration Guide - Page 13
Connectivity ...16-45 Services ...16-77 Testing the Document Centre 16-104 Maintenance ...16-104 Getting Support ...16-109 Viewing Support Information 16-110 Problem Solving ...16-111 17. Network Troubleshooting Overview ...17-1 TCP/IP Troubleshooting 17-2 NetWare Troubleshooting 17-5 Microsoft - Xerox 490ST | System Administration Guide - Page 14
Next...20-4 Scanning Overview ...20-5 Scanning with the Document Centre 20-6 Scan Templates...20-7 The Scanning Process 20-8 Book 21-13 Authentication ...21-15 E-mail Troubleshooting 21-17 22. Port 9100 Printing Go to the Document Center and 22-3 Go to a workstation and 22-6 Glossary - Xerox 490ST | System Administration Guide - Page 15
operating system software installed for that station connected to the same network as the printer. • CentreWare Admin Services CD-ROM to install CentreWare applications. • CentreWare Network Services CD-ROM to install print drivers. Xerox Document Centre System Administration Guide Page 1 - 1 - Xerox 490ST | System Administration Guide - Page 16
of the Reference Guide to correct the problem. 7. If your print job DID NOT print, see the Troubleshooting section for your operating system in this document to correct the problem. 8. Once your Document Centre is installed and printing, you can repeat these steps to enable your printer to print - Xerox 490ST | System Administration Guide - Page 17
Document Centre entitled CentreWare Network Scanning Services Guide. For installation instructions on connecting your Document Centre as a scanner without the use of CentreWare, refer to the section in this document entitled Scan Setup without CentreWare. The Document Centre also supports Network - Xerox 490ST | System Administration Guide - Page 18
the printer's keypad or Touch Screen. This symbol indicates that entries will be made at a workstation or fileserver. NOTE When you see this text in the left margin, it indicates the text to the right is of special importance and should be read before proceeding. Page 1 - 4 Xerox Document Centre - Xerox 490ST | System Administration Guide - Page 19
: • CentreWare Network Services Guide (hard copy). This document contains information about installation procedures for Xerox CentreWare print and fax drivers and installation and use of the features of the Xerox CentreWare Network Services software. • CentreWare Help Centre and Context-Sensitive - Xerox 490ST | System Administration Guide - Page 20
Document Centre: http://www.documentcentre.xerox.com • Download the latest CentreWare drivers at http://www.centreware.com • For more information about other Xerox products visit the Xerox Corporation main page at: http://www.xerox.com Page 1 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 21
to make copies as well as print. ST models have full copy (and optional Network Scanning, Scan to Email, Network Faxing, Network Accounting) capability . Document Feeder and Scanner User Interface Touch Screen Xerox Document Centre System Administration Guide Keypad Feature Buttons Page 1 - 7 - Xerox 490ST | System Administration Guide - Page 22
network as indicated below. 10/100BaseT Ethernet network interface. RJ45 connector Token Ring network interface slot (will have RJ45 connector) Recessed area at rear of machine Page 1 - 8 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 23
that if the Document Centre is set to Auto, the hub/concentrator will not arbitrate to the correct speed. Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ethernet Speed. Xerox Document Centre System Administration Guide Page 2 - 1 - Xerox 490ST | System Administration Guide - Page 24
, unless instructed otherwise. Document Centre when Auto is selected. If your hubs/concentrators support printer and verify that your settings have been retained. 5. Connect your Document Centre to the network with the appropriate cabling. Page 2 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 25
network while it is set at the incorrect Ring Speed can cause severe problems on your network. Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ring Speed and Source Routing. Xerox Document Centre System Administration Guide Page 2 - 3 - Xerox 490ST | System Administration Guide - Page 26
for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools printer and verify that your Token Ring Settings have been retained. 5. Connect your Document Centre to the network with the appropriate cabling. Page 2 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 27
used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button. printer and verify that your Token Ring Settings have been retained. 4. Connect your Document Centre to the network with the appropriate cabling. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 28
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to retrieve a dynamic address or you may select to enter one manually. This section contains procedures for both of these methods. Determine which method will be used for your network and follow the steps of the appropriate procedure. Xerox Document Centre System Administration Guide Page 3 - 1 - Xerox 490ST | System Administration Guide - Page 30
to connecting your printer to your network, use the section of this document entitled Token Ring Interface Network Connection to set the Ring Speed and Source Routing settings for your environment. Then return to this procedure and follow the instructions The Document Centre supports two methods of - Xerox 490ST | System Administration Guide - Page 31
want assigned to your printer. Use the documentation supplied with your server software for this task. Go to the Document Centre and... 2. Connect your Document Centre to the network with Save. 3. Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide Page 3 - 3 - Xerox 490ST | System Administration Guide - Page 32
. b) Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers from the keypad. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 33
Then press Save. b) Press the Exit Tools button. 12. Verify printer settings. a) Print a Configuration Report page to verify the TCP/IP manually. Consult your RARP or BOOTP server documentation for details. 3. Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 34
for your environment. For information on how your printer can connect to a DHCP, BOOTP, or a RARP server to be assigned an IP address dynamically, refer to the section in this chapter entitled Dynamic Addressing (DHCP, BOOTP, or RARP). Page 3 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 35
a time on the touch screen for each Octet of the IP address and enter the numbers from the keypad. 3. Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide Page 3 - 7 - Xerox 490ST | System Administration Guide - Page 36
caution as most lpr spoolers are set to send print jobs to the default port. c) If you wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad. Press Save. Page 3 - 8 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 37
System Setting. c) Select Configuration Report. d) Select Print Configuration Report Now. e) Press the Cancel button. f) Press the Exit Tools button. 3. Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide Page 3 - 9 - Xerox 490ST | System Administration Guide - Page 38
name for your printer follow Steps 1, 2, and 3 then skip to Step 5 and finish the Go to the Document Centre... portion. When you finish that section, go to the section entitled Go to the Workstation and.... and complete those steps. Page 3 - 10 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 39
case. When finished press the Save button to record the changes and exit to the Workgroup and Host Screen. 3. Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide Page 3 - 11 - Xerox 490ST | System Administration Guide - Page 40
enter the Microsoft Networking host name. b) Enter a queue name to identify the printer. c) When prompted, select the desired PostScript or PCL driver from the Xerox CentreWare Network Services CD or directory where drivers are stored. Page 3 - 12 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 41
Chapter 12 If you prefer there are also a Quick Install Cards for this process supplied with your Document Centre. Please refer to the following cards: UNIX/Linux (Solaris/SunOS) (HP-UX) (AIX) Quick Dynamic/Static IP Addresses and WINS Xerox Document Centre System Administration Guide Page 3 - 13 - Xerox 490ST | System Administration Guide - Page 42
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so, detailed instructions for installation are contained in the CentreWare Network Services Guide. This document was supplied with your printer. In order Primary Fileserver (NetWare 3.X environment) Frame Type Xerox Document Centre System Administration Guide Page 4 - 1 4. CentreWare Device Admin - Xerox 490ST | System Administration Guide - Page 44
desired then press Save to retain your changes and exit to the NetWare Options screen. 5. Exit the Tools Menu. a) Press the Exit Tools button. The printer will store the settings you have made. Page 4 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 45
Centre and the Novell Server. Go to the Document Centre and... 1. Power off and power on the Document Centre so the setup selections will take effect. 2. Wait a MINIMUM of 7 minutes for the printer to reset. 4. CentreWare Device Admin Wizard Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 46
Document Centre Reference Guide for resolving print defects. 5. If your test job does not print, refer to the troubleshooting section in this document to correct the problem. 6. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. Page 4 - 4 Xerox - Xerox 490ST | System Administration Guide - Page 47
NetWare 4.X and 5.X (NDS) Networks Before You Start NOTE Your Document Centre may be installed on your network using Novell NDPS. The Xerox NDPS Agent, Documentation, and Print drivers are available from the Xerox Web Site www.xerox.com To enable 100BaseT or a Token Ring interface, refer to - Xerox 490ST | System Administration Guide - Page 48
Ethernet or Token Ring. Press Save. 4. Set the Frame Type. a) Press the Frame Type button. b) Select the frame type desired or Auto on Document Centre 490/480 then press Save to retain your changes and exit to the NetWare Options screen. Page 5 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 49
in which this printer resides. To access numeric characters and punctuation, press the More Characters or 123 button. When finished press Save. c) Press the Directory Service Tree button and the Print Server Screen and save your changes. Xerox Document Centre System Administration Guide Page 5 - 3 - Xerox 490ST | System Administration Guide - Page 50
driver installation. a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Page 5 - 4 Xerox Document - Xerox 490ST | System Administration Guide - Page 51
the Document Centre Reference Guide for resolving print defects. 5. If your test job does not print, refer to the Troubleshooting section in this document to correct the problem. 6. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. Xerox Document - Xerox 490ST | System Administration Guide - Page 52
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Source Routing settings for your environment. The CentreWare software supplied with your printer can be used to set up your printer on your Novell network. For details refer to the document entitled CentreWare Network Services Guide. This procedure assumes you ran PCONSOLE to set up a print server - Xerox 490ST | System Administration Guide - Page 54
printer will service queues on multiple fileservers, the Print Server name must be the same on all fileservers and the Print Server password must be the same on all fileservers. Go to the Document Centre and... 1. Connect your Document Centre 6 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 55
name of the first Primary File Server to which you want the printer to connect. To access numeric characters and punctuation, press the More Document Centre 490/480 then press Save to retain your changes and exit to the NetWare Options screen. Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 56
screen and save your changes. e) To change the desired SAP rate or its Poll Interval for your printer, press the Rates button. f) Press the box under SAP Rate or Poll Interval and enter the and return to the NetWare Options screen. Page 6 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 57
print driver installatio.n a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre - Xerox 490ST | System Administration Guide - Page 58
Document Centre Reference Guide for resolving print defects. 5. If your test job does not print, refer to the troubleshooting section in this document to correct the problem. 6. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. Page 6 - 6 Xerox - Xerox 490ST | System Administration Guide - Page 59
may be found within that section as well. Your Document Centre printer supports printing from a variety of UNIX platforms. The procedure contained in this document will enable you to connect your printer in many of these environments. Xerox Document Centre System Administration Guide Page 7 - 1 - Xerox 490ST | System Administration Guide - Page 60
further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may procede to the next section. Page 7 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 61
, refer to the Troubleshooting section in this document entitled TCP/IP Troubleshooting to correct the problem. 7. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. 7. UNIX Networks Xerox Document Centre System Administration Guide Page 7 - 3 - Xerox 490ST | System Administration Guide - Page 62
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to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. 8. Microsoft (NetBEUI) Networks Xerox Document Centre System Administration Guide Page 8 - 1 - Xerox 490ST | System Administration Guide - Page 64
. d) If Physical Media buttons appear. Press the corresponding button to select either NetBEUI/Ethernet or NetBEUI/Token Ring. After making your selection press Save. Page 8 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 65
. When finished press the Save button twice to record the changes. c) OPTIONAL STEP: Press the Printer Description button, using the touch panel keys, enter the desired text for this item then press Save. 8. Microsoft (NetBEUI) Networks Xerox Document Centre System Administration Guide Page 8 - 3 - Xerox 490ST | System Administration Guide - Page 66
driver installation. a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Page 8 - 4 Xerox Document - Xerox 490ST | System Administration Guide - Page 67
3.11 or greater versions). 2. Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide. 3. On the Configuration Report review the NetBIOS: area - Xerox 490ST | System Administration Guide - Page 68
Report. • Click once on the Printer Name then click OK. • Open an application and print a test page to verify operation. • If your print job does not print, refer to the Troubleshooting section of this document to solve the problem. Page 8 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 69
a RARP server to be assigned an IP address dynamically, refer to the chapter in this document entitled Dynamic/Static IP Addresses & WINS Information in regards to static IP address configuration may be found within that section as well. Xerox Document Centre System Administration Guide Page 9 - 1 - Xerox 490ST | System Administration Guide - Page 70
further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next section. Page 9 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 71
, press the corresponding button to select either IP/Ethernet, or IP/Token Ring. After making your selection press Save. e) Press the Workgroup and Host button. Xerox Document Centre System Administration Guide Page 9 - 3 - Xerox 490ST | System Administration Guide - Page 72
the touch panel keys. Enter the name of the workgroup in which you want the printer to appear then press Save. g) Press the SMB Host Name (this will set the Press the Exit Tools button. The printer will store the settings you have made. Page 9 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 73
CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... 6. Obtain a Configuration Report from the printer to use in the remainder of the installation. Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 74
job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects. 6. Repeat this Go to the workstation and... procedure for each workstation on the network that will print to the printer. Page 9 - 6 Xerox Document Centre System Administration - Xerox 490ST | System Administration Guide - Page 75
, you may connect your Document Centre to your network and go right to the section entitled Go to the Server/Workstation and.... For information on how your printer can connect to a BOOTP and Source Routing settings for your environment. Xerox Document Centre System Administration Guide Page 10 - 1 - Xerox 490ST | System Administration Guide - Page 76
further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next step. Page 10 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 77
Printer Name can be either the Host Name or the SMB Host Name as shown on the configuration report, depending on the name resolution used by your network (WINS or DNS). The Port Name is automatically filled in for you but you can change it if you want to. Click Next. Xerox Document Centre - Xerox 490ST | System Administration Guide - Page 78
or DNS). Click Next. c) Click OK to install the printer driver. Go to Step 3. 3. Select the driver to be used (Document Centre 480/470/460 drivers are included on the Windows 2000 CD-ROM). a) A driver list will be displayed. Select Xerox from the Manufacturers: area. Then select the desired print - Xerox 490ST | System Administration Guide - Page 79
you have configured a DHCP server with TCP/IP information, you can connect your Document Centre to your network and it will retrieve its TCP/IP information from the DHCP server . After choosing, complete the remainder of the procedure. Xerox Document Centre System Administration Guide Page 11 - 1 - Xerox 490ST | System Administration Guide - Page 80
further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may proceed to the next section. Page 11 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 81
Services TAB and verify that Microsoft TCP/IP Printing is loaded. If this software is not present, install it using the documentation provided by Microsoft. Then return to the next step in this document. 2. Add the printer Server Network Xerox Document Centre System Administration Guide Page 11 - 3 - Xerox 490ST | System Administration Guide - Page 82
printer. a) Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects. b) If your print job does not print, refer to the Troubleshooting section in this document to correct the problem. Page 11 - 4 Xerox Document Centre - Xerox 490ST | System Administration Guide - Page 83
Network Services Guide. 3. Connect the printer that you just created to the shared resource on the server. 4. Open an application on the workstation and print a test page to verify operation. 5. Check your test job for quality and use the problem solving section of the Document Centre 490/480 - Xerox 490ST | System Administration Guide - Page 84
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IP address dynamically, refer to the section in this document entitled Dynamic/Static IP Addresses & WINS. Information in regards to static IP address configuration may be found within that section as well. Xerox Document Centre System Administration Guide Page 12 - 1 12. OS/2 (TCP/IP) Networks - Xerox 490ST | System Administration Guide - Page 86
further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8. Once the printer has been configured to the appropriate TCP/IP settings, you may procede to the next step. Page 12 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 87
print job does not print, refer to the Troubleshooting section in this document to correct the problem. 6. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer. 12. OS/2 (TCP/IP) Networks Xerox Document Centre System Administration Guide Page 12 - 3 - Xerox 490ST | System Administration Guide - Page 88
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Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Xerox Document Centre System Administration Guide Page 13 - 1 - Xerox 490ST | System Administration Guide - Page 90
Microsoft Network protocols. d) If Physical Media buttons appear, press the corresponding button to select either NetBEUI/Ethernet or NetBEUI/Token Ring. Press Save. Page 13 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 91
press Save. Press Save again to return to the previous screen. c) OPTIONAL STEP: Press the Printer Description button, using the touch panel keys, enter the desired text for this item then press Save. d) Press the Connections button. Xerox Document Centre System Administration Guide Page 13 - 3 - Xerox 490ST | System Administration Guide - Page 92
the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Page 13 - 4 Xerox Document Centre System Administration - Xerox 490ST | System Administration Guide - Page 93
Click on the + symbol next to Network. c) Click on the + symbol next to Network Services. d) Double-click on Start File and Print Client. e) Close the Logons window. f) Double connection button. k) Set the resource type to Printer. Xerox Document Centre System Administration Guide Page 13 - 5 - Xerox 490ST | System Administration Guide - Page 94
l) Enter the machine's hostname in printer) w) Make sure the cursor is still in the printer window and press the Enter key on the keyboard. x) Select familiar w/ OS/2 if prompted. y) Highlight the correct lpt port (assigned in step 2m). Page 13 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 95
job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects. 9. If your print job does not print, refer to the Troubleshooting section in this document to correct the problem. Xerox Document Centre System Administration Guide Page 13 - 7 - Xerox 490ST | System Administration Guide - Page 96
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the AppleTalk protocol. As part of the procedure in this section you will need to know the following information, the AppleTalk Name you wish to assign to your printer, and the AppleTalk Zone (if used) in which your printer will reside. Xerox Document Centre System Administration Guide Page 14 - 1 - Xerox 490ST | System Administration Guide - Page 98
. d) Press the Protocol and Media button. e) Press the Enable button. If Physical Media buttons appear, select either Ethernet or Token Ring. Press Save. Page 14 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 99
the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 100
Services Guide 2. Send a test job to the printer from an application programme. 3. Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects. 4. If your job did not print see the Troubleshooting section in this document - Xerox 490ST | System Administration Guide - Page 101
1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button. Xerox Document Centre System Administration Guide Page 15 - 1 - Xerox 490ST | System Administration Guide - Page 102
Press the Print Service Name button. printer to use in the remainder of the installation. a) Repeat Steps 2a and 2c. b) Select System Setting. c) Select Configuration Report. d) Select Print Configuration Report Now. e) Select Cancel. Page 15 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 103
supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to the server and... 15. Banyan VINES Network Xerox Document Centre System Administration Guide Page 15 - Xerox 490ST | System Administration Guide - Page 104
printer. The user name and password must be the same that were entered at the Document Centre. b) Using the MSERVICE utility, highlight and select ADD a server-based service. c) At the Add A Service continue without making any changes. Page 15 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 105
. d) The Manage A Service screen will be displayed. e) Press the Escape Key to return to the Manage Services main menu. 5. Power off and power on the Document Centre for these setup options to take effect. 15. Banyan VINES Network Xerox Document Centre System Administration Guide Page 15 - 5 - Xerox 490ST | System Administration Guide - Page 106
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from any workstation with a web browser. When installing several printers on the network, the programme's clone feature provides a quick shortcut to duplicating the settings from one printer to another. Xerox Document Centre System Administration Guide Page 16 - 1 16. Internet Services - Xerox 490ST | System Administration Guide - Page 108
Status CentreWare Internet Services allows the administrator to perform up-to-the-minute status checks to keep Xerox printers fully operational. Administrators can monitor the status of toner and other consumables on Xerox printers. Remote Diagnostics and Troubleshooting The accessibility of - Xerox 490ST | System Administration Guide - Page 109
the Help button in the bottom frame of the browser window and navigating the directory within Internet Services. HTML Help includes descriptions of all of the features and options within Internet Services. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 3 - Xerox 490ST | System Administration Guide - Page 110
type and the operation of your Web Browser software, and that your Document Centre printer has been assigned all TCP/IP information. Configure your printer To use Internet Services on the Document Centre 490/480/470/460 ST, this feature must be enabled. The procedure below is supplied to enable - Xerox 490ST | System Administration Guide - Page 111
/IP Options button. 6. Press the HTTP/IPP button. Then press either the Enable or Disable button as desired. 7. Press the Exit Tools button. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 5 - Xerox 490ST | System Administration Guide - Page 112
Document Centre 490/480/470/460 ST. The table below lists the web browsers that can be used to monitor a Document Centre 490/480/470/460 ST in the supported 5.X Y Y Y N N Y Y Supported with patch available from Microsoft Web Site Page 16 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 113
a new web page. For optimum performance using Internet Services, set your browser to refresh each time you access a web page. Refer to the documentation or online help for your browser to perform this function. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 7 - Xerox 490ST | System Administration Guide - Page 114
your browser's Address or Location field. For example, http://10.12.123.234. The Document Centre's Home Page appears, which displays the links to other pages. 2. To go to other pages, click an icon or a link to access the desired page. Page 16 - 8 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 115
tree or directory/folder format. Clicking the plus (+) sign will expand the tree, while clicking the minus sign (-) collapses the tree. As an example the Services Page is shown below. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 9 - Xerox 490ST | System Administration Guide - Page 116
below lists the common buttons that are available on the Internet Services pages and frames. Action performed when selected Write and Save see the section entitled "Accessing the Document Centre Properties" later in this chapter. Page 16 - 10 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 117
in a safe place. 6. Press the Close button. Then press Exit Tools. Re-enter the Tools menu to validate the change has taken effect. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 11 - Xerox 490ST | System Administration Guide - Page 118
are also provided. You can scan documents at the Document Centre using Distribution Templates, which are set up using the Services Pages. Documents can be scanned to File or Fax, simply by using a template and scanning the document. Page 16 - 12 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 119
(Portable Document Format) Document Centre 490/480 ONLY ASCII text files, from systems other than PCs, may not print correctly if hard carriage returns (ASCII Control-M) are not used as line delimiters in the text. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - Xerox 490ST | System Administration Guide - Page 120
the Services button or link from the Document Centre Home Page. 4. The graphic above shows the top of the Services Page which enables printing. 5. Select the Job Submission radio button at the top of the page just below the tabs. Page 16 - 14 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 121
your job. Click OK if prompted. Wait for Job Submission screen to reappear before exiting so your print job will not be deleted. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 15 - Xerox 490ST | System Administration Guide - Page 122
Document Centre 1. Go to the Document Centre control panel and press the Job Status pathway button. 2. Find your document Releasing a Proof Print Job at the Document Centre 1. Go to the Document Centre and retrieve the first copy of your job The Document Centre will print the number of copies of your job - Xerox 490ST | System Administration Guide - Page 123
file server. • Scan to Fax (folder)- scan a document and fax to specified recipient(s). Faxing on the Document Centre 490/480/470/460 ST is only available with an external faxing hardware and software solution. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 17 - Xerox 490ST | System Administration Guide - Page 124
specific instructions that define the electronic document's format and details about how to file, fax, store or distribute a scanned document. A default distribution template is provided for Internet Services. Distribution templates created with Internet Services are stored on the Document Centre - Xerox 490ST | System Administration Guide - Page 125
list at the Document Centre. 4. Select the scan to file template at the Document Centre. 5. Scan the document at the Document Centre. 6. Access the directory (folder) to view the location of the scanned file. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 19 - Xerox 490ST | System Administration Guide - Page 126
the fax template at the Document Centre. 6. Scan the document at the Document Centre. The RightFax soft- ware detects the document in the Fax folder and automatically faxes the document to the recipient(s) specified in the template. Page 16 - 20 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 127
Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click Services from the Document Centre Home Page. 2. At the top of the screen, select read the next section entitled Template Settings. Xerox Document Centre System Administration Guide Page 16 - 21 - Xerox 490ST | System Administration Guide - Page 128
specify in Internet Services, including: General (template description), Scan Settings (scan options), Distribution (storage and destination options), and Document Management Fields. to the previously saved settings, click Restore. Page 16 - 22 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 129
scan processing characteristics used when scanning with Internet Services. Use the scroll bars to view all the settings. 16. Internet Services To edit scan settings: 1. Click the 3. When finished, click the Apply New Settings button. Xerox Document Centre System Administration Guide Page 16 - 23 - Xerox 490ST | System Administration Guide - Page 130
image more pronounced. Normal sets the continuous-tone reproduction to 106 dpi screens. Emulate DocuTech allows Xerox DocuTech users to set the continuous-tone reproduction to emulate the DocuTech at a lower 85 dpi screen setting. Page 16 - 24 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 131
(dpi). A higher dpi, such as 600 x 600, produces a higher quality image, but creates a larger file size. Erases the left/right/top/bottom margins of the document. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 25 - Xerox 490ST | System Administration Guide - Page 132
from the Destinations list. 2. Click the Edit button. 3. On the screen that appears, make the desired changes to the destination repository, path, filing policy, document name, or output format. 4. Click the Apply New Settings button. Page 16 - 26 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 133
16. Internet Services To delete a filing destination: 1. Select the defined destination path. 2. Click the Delete button. 3. The template will be removed from the Distribution Templates tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 27 - Xerox 490ST | System Administration Guide - Page 134
page for settings information then, specify a new destination repository, path, filing policy, document name, or output image format based on how you want your document to be filed and rendered. 3. Click the Apply New Settings button. Page 16 - 28 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 135
the template. The folder names increment when more documents are scanned. You can scan up to 999 times with a template using Rename New File. After that number, an error sheet is generated by the Document Centre. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 29 - Xerox 490ST | System Administration Guide - Page 136
green arrow to add the number to the list. Click the button with the red X to remove the number from the list. Page 16 - 30 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 137
and retrieve your documents. . 16. Internet Services 1. Select Add or Edit to add or modify the field attributes which will satisfy the requirements of your document management software. return the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 31 - Xerox 490ST | System Administration Guide - Page 138
Templates. 3. Select a template from the tree. 4. Click the Delete button at the top left corner of the Services tab. The template is deleted and removed from the Distribution Template tree. The default template cannot be deleted. Page 16 - 32 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 139
newly created or updated templates are visible. For complete information about the Document Centre control panel/touch screen, see the additional administrative documentation that came with your Document Centre. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 33 - Xerox 490ST | System Administration Guide - Page 140
jobs that are processed by the Document Centre. Job name, owner, type, and number of copies are displayed on the page. If permissions allow, and jobs have not yet processed, you can delete these print and scan jobs using the Jobs page. Page 16 - 34 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 141
job, job status, the type of job, and the number of copies requested. 3. Click Refresh Jobs to update job list and status information. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 35 - Xerox 490ST | System Administration Guide - Page 142
from the jobs list: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Jobs tab or click Jobs in the directory appears stating that the job(s) cannot be deleted. Page 16 - 36 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 143
16. Internet Services View Document Centre Status with Internet Services This section explains how to check the Document Centre 490/480/470/460 ST status using the Status pages. The status of the device, such as a paper jam or ready to print, appears on the page. You can also - Xerox 490ST | System Administration Guide - Page 144
problem. The status code of the alert is also displayed for reference if Xerox customer support is needed. To view alert messages: 1. Open your Web browser and enter the TCP/IP address of the Document Centre current alert information. Page 16 - 38 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 145
, and type are displayed on the page. Output tray status, including the installed paper tray and its status, also appears. 16. Internet Services 4. Click Refresh Tray Status to update the page with the latest tray status information. Xerox Document Centre System Administration Guide Page 16 - 39 - Xerox 490ST | System Administration Guide - Page 146
contain vital information concerning the Document Centre's printer, print job, connectivity, HTTP settings, services, and distribution templates settings. You can remotely view and set configuration and options from your browser. Internet Services supports the Internet Printing Protocol (IPP - Xerox 490ST | System Administration Guide - Page 147
of the Document Centre in Machine Name. 4. Type the site location for the Document Centre in Location. 5. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values 16. Internet Services Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 148
: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or select Properties in the directory tree. 3. Select Configuration in the directory tree. Page 16 - 42 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 149
select Properties in the directory tree. 3. Select Billing Counters in the directory tree. 4. Click Refresh Counters to update the page with current amounts. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 43 - Xerox 490ST | System Administration Guide - Page 150
job deletion permission 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or select Properties in the Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 151
address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Physical Connections in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - Xerox 490ST | System Administration Guide - Page 152
Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 46 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 153
port is not in service, this page is unavailable. To specify parallel port settings: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or are not applied until you restart the Document Centre. Xerox Document Centre System Administration Guide Page 16 - 47 - Xerox 490ST | System Administration Guide - Page 154
Select the desired Rated Speed from the drop-down list, either 4 or 16 Mbps. 6. Type the machine address in M.A.C. Address. 7. Select None, All Broadcasts, or Single Routes Broadcasts from the Source Routing not installed, this page is unavailable. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 155
tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select Appletalk in the directory tree. 16. Internet Services 5. Select Protocol Enabled to enable Appletalk. Xerox Document Centre System Administration Guide Page 16 - 49 - Xerox 490ST | System Administration Guide - Page 156
card, select either Ethernet or Token Ring from the Physical Connection drop-down list. 7. Type a name (up to 32 characters) for the Document Centre in Printer Name. 8. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings - Xerox 490ST | System Administration Guide - Page 157
. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select Banyan VINES in the directory tree. 16. Internet Services 5. Select Protocol Enabled to enable Banyan VINES. 6. Type a PCPRINT user name in User Name. Xerox Document Centre System Administration Guide Page 16 - 51 - Xerox 490ST | System Administration Guide - Page 158
Centre's StreetTalk name in Print Service Name. 9. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 52 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 159
NetWare in the directory tree. 16. Internet Services 5. Select Protocol Enabled to enable NetWare. 6. If your Document Centre has an enabled token ring card, select either the print server (1 - 65536 seconds) in Queue Poll Interval. Xerox Document Centre System Administration Guide Page 16 - 53 - Xerox 490ST | System Administration Guide - Page 160
Document Centre in NDS Tree and NDS Context. 14. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 54 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 161
Services will not be available until TCP/IP is enabled from the control panel of the Document Centre. 6. If your Document Centre has an enabled token ring card, select either Ethernet or Token Ring from the Physical Connection drop-down list. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 162
the IP Address Resolution drop-down list. 9. Type the desired IP addresses that apply in Machine IP Address, Subnet Mask, and Gateway Address. If BOOTP or DHCP address resolution mode is applied until you restart the Document Centre. Page 16 - 56 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 163
such as Xerox Printer Map or CentreWare, that set information on the device via SNMP use this password. • TRAP-returns the password for SNMP TRAPS from the Document Centre. This is the default password for SNMP TRAPS sent from the device via SNMP. 16. Internet Services Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 164
names: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties the directory tree. 4. This SNMP Configuration screen will appear. Page 16 - 58 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 165
name and password. Enter these and click OK. 16. Internet Services 16. Internet Services NOTE 6. Enter a name (up to 256 characters) for the must change all network applications that are communicating via SNMP with this Document Centre to use the new GET/SET names. 8. Enter a name (up - Xerox 490ST | System Administration Guide - Page 166
Destination Addresses list: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the IP Address of the SNMP manager that will receive traps. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 167
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 61 - Xerox 490ST | System Administration Guide - Page 168
(hexadecimal). 9. Select the SNMP version. The default is SNMP v1. 10. Select the Traps to be Received: • Printer Traps • Job Monitoring Traps • Cold Start Generic Traps • Warm Start Generic Traps • Authentication Failure Generic Traps Page 16 - 62 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 169
Destinations: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in 7. Click OK to confirm the deletion. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 63 - Xerox 490ST | System Administration Guide - Page 170
Microsoft Networking 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties drop-down list. Transport is NetBEUI if TCP/IP is not enabled. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 171
Document Centre. Line Printer Daemon ( Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 172
Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 66 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 173
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 67 - Xerox 490ST | System Administration Guide - Page 174
Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 68 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 175
printer. These settings are the defaults for how the embedded HTTP server manages connections. To modify the HTTP configuration settings: 1. Open your Web browser and enter the TCP/IP address of the Document Centre 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 69 - Xerox 490ST | System Administration Guide - Page 176
already open connection to service the request. If the client connection timed out before a new request was sent, the server will handle it as a new connection. 7. Type from 1 - 60 maximum number of connections in Maximum Connections. Page 16 - 70 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 177
not listening for connections is placed on the TCP listen queue and will be serviced when listening resumes. If the TCP listen queue becomes full, TCP will reject not applied until you restart the Document Centre. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 71 - Xerox 490ST | System Administration Guide - Page 178
appear in the list. For example, if users connect through a proxy server to access a Document Centre, the proxy server's IP address needs to be restricted to restrict the access of those particular is used. The list explicitly determines access; Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 179
the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select HTTP in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 73 - Xerox 490ST | System Administration Guide - Page 180
Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. Page 16 - 74 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 181
Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 75 - Xerox 490ST | System Administration Guide - Page 182
To move IP Address Permissions within the list: 1. Select an IP address in the IP Address Permissions list. 2. Click Promote to move the selected IP address up the list. 3. Click Demote to move the selected IP address down the list. Page 16 - 76 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 183
the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Printing in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 77 - Xerox 490ST | System Administration Guide - Page 184
when the Document Centre is powered on. 6. Select Collation to specify collated as the default for document sets. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 78 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 185
3. Select Services, then select Printing in the directory tree. 4. Select Printer Languages in the directory tree. 5. Select PostScript in the directory tree. The Adobe PostScript level and version displays on the page. 16. Internet Services Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 186
Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Printing in the directory tree. 4. Select Printer Orientation for portrait or landscape orienta- Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 187
the directory tree. 3. Select Services, then select Printing in the directory tree. 4. Select Printer Languages in the directory tree. 5. Select TIFF in the directory tree. The TIFF version displays on the page. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 81 - Xerox 490ST | System Administration Guide - Page 188
the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. If Distribution Templates is not selectable, Scanning is not enabled on the Document Centre. Page 16 - 82 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 189
accordingly when more documents are scanned to this location. You can scan up to 999 times with a particular template using Rename New File. After that number, an error sheet is generated by the Document Centre. Xerox Document Centre System Administration Guide Page 16 - 83 16. Internet Services - Xerox 490ST | System Administration Guide - Page 190
checks the template pool for new templates and automatically updates the list on the Document Centre Touch Screen. 9. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 84 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 191
/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - Xerox 490ST | System Administration Guide - Page 192
Retype Password. 10. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 86 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 193
directory tree. 5. Select a repository from the Repository List drop-down list. 16. Internet Services 6. Select NetWare for Protocols. 7. Type the name of the repository server in Server Name. the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 87 - Xerox 490ST | System Administration Guide - Page 194
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in settings to their previous values. Page 16 - 88 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 195
/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 89 - Xerox 490ST | System Administration Guide - Page 196
in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Default Template in the directory tree. Page 16 - 90 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 197
Services. 8. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. 9. When finished, click Apply Factory Default Settings to reset the factory default template to the factory settings. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 198
. Sides Imaged Prints the image on one or two sides of the paper. Document Options Original Size Selects the page dimensions of the scanned image to match the original size. Erases the left/right/top/bottom margins of the document. Page 16 - 92 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 199
all pages of a document are stored in a single file. PDF indicates that the document pages will be stored as images in a Portable Document Format file. This mode does not support text-searchable PDF documents. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 93 - Xerox 490ST | System Administration Guide - Page 200
specified. Type the phone number and click to add the number to the list. Click to remove the number from the list. Page 16 - 94 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 201
, Default Value is used. Identifies Field Name to user, if editable. Optional value used if user is not able to modify Field Name. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 95 - Xerox 490ST | System Administration Guide - Page 202
/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Machine Software in the directory path to the upgrade files in Directory Path. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 203
it in Retype Password. 9. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 97 - Xerox 490ST | System Administration Guide - Page 204
Support for Simple Message Transport Protocol (SMTP) Authentication/security For authentication settings, refer to the next section of this chapter, Authentication Server. For setup of all other scan-to-E-mail features, refer to Chapter 21 of this guide, E-mail. Page 16 - 98 Xerox Document Centre - Xerox 490ST | System Administration Guide - Page 205
alternate servers. With DNS support, the Document Centre can be accessed by Services, then select Authentication Server in the directory tree. 4. Select General in the directory tree. 5. Click to select the Authentication Type: Kerberos (Solaris) Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 206
) To specify the Default Key Distribution Center and Alternates: 1. Refer to Authentication Centers and backups. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 100 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 207
Host Name and optional Port. 6. Type in the Alternate Domain Controllers and backups. 16. Internet Services 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Xerox Document Centre System Administration Guide Page 16 - 101 - Xerox 490ST | System Administration Guide - Page 208
Alternate Tree/Context 1, 2. 5. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Page 16 - 102 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 209
16. Internet Services SMB (Windows NT 4 and Windows 2000) To specify the SMB Default Domain and Alternates: 1. Refer to to accept the changes or Restore Settings to return the settings to their previous values. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 103 - Xerox 490ST | System Administration Guide - Page 210
on the Document Centre. You can also install/upgrade the machine software for the Document Centre from the Maintenance Document Centre in the Address or Location field. 2. Click Maintenance tab or click Maintenance on the Home Page. Page 16 - 104 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 211
on the Document Centre appears on the page. 4. Click to select Samples, by category: PCL, Postscript, or Postscript and PCL. Click on Print Font Samples to print. 5. Click on the drop-down list to View by Font Type. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - Xerox 490ST | System Administration Guide - Page 212
or Location field. 2. Click the Maintenance tab or click Maintenance on the Home Page. 3. Select Machine Software at the top of the Maintenance Page. 4. When prompted, enter the administrator name and password for the Document Centre. Page 16 - 106 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 213
5. Browse for the machine software installation file. It will have the file extension .tgz. 6. Click Install Software to perform the installation. 16. Internet Services 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 107 - Xerox 490ST | System Administration Guide - Page 214
device printing: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Maintenance tab or click Maintenance on the to return the settings to their default values. Page 16 - 108 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 215
, Administrator contact information, and Xerox support information. From this page, an Administrator can enter the support information and make it available for Internet Services users of the Document Centre. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 109 - Xerox 490ST | System Administration Guide - Page 216
Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Support tab or click Support on the Home Page. The Support Page appears, showing software, system, and Xerox information. Page 16 - 110 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 217
Explorer 4.x and higher. • Did you enter the correct IP address for the Document Centre in your browser? Go to the Document Centre control panel and check the IP address to make sure the IP addresses match. 16. Internet Services Xerox Document Centre System Administration Guide Page 16 - 111 - Xerox 490ST | System Administration Guide - Page 218
Page 16 - 112 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 219
Guide contains individual procedures for troubleshooting problems on each major network operating system or protocol. These procedures will help you solve the common mistakes that are made during installation and repair problems that can occur later. Because the Document Centre supports - Xerox 490ST | System Administration Guide - Page 220
TCP/IP Troubleshooting NOTE Basic TCP/IP Communication Problems This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling. Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP - Xerox 490ST | System Administration Guide - Page 221
.10010010 Complement of Subnet Mask 00000000.00000000.00000011.11111111 The result of the logical OR 00001101.10101111.01101111.11111111 Broadcast Address = 13 . 175 . 111 . 255 Xerox Document Centre System Administration Guide Page 17 - 3 - Xerox 490ST | System Administration Guide - Page 222
have a local workstation or NIS configuration problem. Check the Default Gateway settings of the printer. 7. Add the printer host name to your local hosts file or troubleshooting fails, you may have a malfunctioning Network Interface. Page 17 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 223
, unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting. e) Select Configuration Report. f) Select Print Configuration Report Now. g) Press the Cancel button. h) Press the Exit Tools button. 2. Allow a minute for the Report to print. Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 224
to verify the items you modified were set and retained. 5. VERIFY that the NetWare print queue assigned to the printer exists, is accepting jobs, and has a Print Server attached. If the printer has not logged in, reboot the printer. Page 17 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 225
unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting. e) Select Configuration Report. f) Select Print Configuration Report Now. g) Press the Cancel button. h) Press the Exit Tools button. 2. Allow a minute for the Report to print. Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 226
Timeout is between 100 and 9999. 4. If any changes are made at the User Interface, exit the Tools menu to reset the printer. 5. Print out another Configuration Report page to verify the items you modified were set and retained. Page 17 - 8 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 227
that you have set the printers address correctly at the User Interface. 7. Go to a workstation and use the "ping" command to see if your server responds. If the server does not respond, you may have an addressing or network problem. Xerox Document Centre System Administration Guide Page 17 - 9 - Xerox 490ST | System Administration Guide - Page 228
or network problem. Correct these conditions by checking and resetting IP addresses or cabling and retry. 10. Check your router, subnet (if applicable), and gateway addresses. (Incorrect addressing can render your lpr/lpd printing system unusable.) Page 17 - 10 Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 229
, unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting. e) Select Configuration Report. f) Select Print Configuration Report Now. g) Press the Cancel button. h) Press the Exit Tools button. 2. Allow a minute for the Report to print. Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 230
a print server and that the entry is spelled correctly. AppleTalk Zone is set for the zone selected for this printer and that the entry is spelled correctly. 4. Go to a workstation and VERIFY that the printer is visible in the Chooser. Page 17 - 12 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 231
/PCPRINT Destination entered at the UI should match the User Name and the PCPRINT Streetalk (ST) name created at the Server. 5. The User Password entered at the UI should match the Password entered for the User created at the Server. Xerox Document Centre System Administration Guide Page 17 - 13 - Xerox 490ST | System Administration Guide - Page 232
destination printer to print the job. Rejected Job is corrupted, or an internal occurred. Check or reinstall print drivers. Cancelled Job was removed from the queue. The queue configured timeout expired. Check queue configuration. Page 17 - 14 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 233
conjunction with Network Accounting solutions software or hardware, provides the ability to control access to, and monitor up to twenty networked Document Centres for the following functions: Copying Printing Faxing Scanning With Network Accounting solutions you may set up user accounts, keep data - Xerox 490ST | System Administration Guide - Page 234
from your Document Centre. This procedure assumes that your network accounting hardware and software has already been installed, your Document Centre has had the required upgrade installed, and is properly connected to your network. Page 18 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 235
the Document Centre TCP/IP information will be configured on initial boot. Your printer and Document Centre. If necessary, refer to the Internet Services Quick Install Card to configure your Document Centre server and enter the IP address of the Document Centre to see if you can communicate with - Xerox 490ST | System Administration Guide - Page 236
Accounting button. b) Press the Authentication Mode button. 3. Enable Network Accounting. a) Press the Network Accounting button. b) Press Save to retain the settings and continue. Page 18 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 237
and configure it so that the TCP/IP address (or fully qualified domain name) of Document Centre is entered as the destination for retrieval of data. 2. Proceed to the next section of this procedure called Go to the workstations and... Xerox Document Centre System Administration Guide Page 18 - 5 - Xerox 490ST | System Administration Guide - Page 238
, use the CentreWare Network Services CD-ROM to install print drivers. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide) Workstations with existing Document Centre drivers must be upgraded to the new drivers to allow for printing when - Xerox 490ST | System Administration Guide - Page 239
enter this information the first time the driver is used). c) If your print job does not print, try to copy a job at the Document Centre using the same Account and User ID. network that will print to the printer. 18. Network Accounting Xerox Document Centre System Administration Guide Page 18 - 7 - Xerox 490ST | System Administration Guide - Page 240
Accounting server software may contain some troubleshooting tools that are useful to diagnose problems that may be present at the server. These tools can be used to correct configuration or communication problems that will prevent your Document Centre from reporting accounting data. For detailed - Xerox 490ST | System Administration Guide - Page 241
the TCP/IP protocol or by NCP(IPX) to the repository. If you want your Document Centre to send fax documents to a Novell NetWare server Fax Repository, refer to the next section of this document entitled Fax Installation for IPX/SPX. Xerox Document Centre System Administration Guide Page 19 - 1 - Xerox 490ST | System Administration Guide - Page 242
Document Centre to read files, write files, delete files, and create new directories. Anonymous FTP logins will not allow these rights. Record the login name, home directory, and password of this account for use during this procedure. Page 19 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 243
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates the settings to their previous values. Xerox Document Centre System Administration Guide Page 19 - 3 - Xerox 490ST | System Administration Guide - Page 244
Document Centre fax documents (Refer to the documentation provided with your server). 2. Prepare for print driver installation a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide - Xerox 490ST | System Administration Guide - Page 245
Tree (if applicable), Context (if applicable) login name, Server Volume, home directory, and password of this account for use during this procedure. 19. Network Fax Xerox Document Centre System Administration Guide Page 19 - 5 - Xerox 490ST | System Administration Guide - Page 246
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in to return the settings to their previous values. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 247
to the workstation and... 1. Install the new upgraded CentreWare print drivers a) Use the CentreWare Network Services CD-ROM and the instructions in the document entitled CentreWare Network Services Guide to install the print driver for your operating system. b) Test your installation by opening an - Xerox 490ST | System Administration Guide - Page 248
IP (FTP) Troubleshooting 1. Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach this directory, the FAX server should be checked to make sure the Workserver is configured to Enable DCS Interface and - Xerox 490ST | System Administration Guide - Page 249
NetWare (IPX/SPX) Troubleshooting 1. Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach volume, path, and directory. 19. Network Fax Xerox Document Centre System Administration Guide Page 19 - 9 - Xerox 490ST | System Administration Guide - Page 250
Page 19 - 10 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 251
on a CD ROM with your Document Centre when you purchase the Scanning Services option can view and edit TIFF files. The scanned images can also be imported into TextBridge Pro for Optical Character Recognition (OCR) processing. Xerox Document Centre System Administration Guide Page 20 - 1 20. Scan - Xerox 490ST | System Administration Guide - Page 252
the method used to store the TIFF or PDF images in the document repository. There are several options: • Overwrite Existing File • Append to Existing File • Do Not Save • Rename New File • TIFF • Multi-Page TIFF • Image Only PDF Page 20 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 253
file transfer options are contained in this guide. If you will be using Xerox's CentreWare Network Scanning Services to set up scanning on the Document Centre, refer to the Network Scanning Services Guide guide now. To use the procedures in this guide effectively, you must have experience working in - Xerox 490ST | System Administration Guide - Page 254
for Ethernet and Token Ring (if installed) and requires an FTP server running on a server or a workstation. 3. OPTIONAL: If you are using Xerox CentreWare Internet Services to perform network scanning, refer to the Internet Services Guide. Page 20 - 4 Xerox Document Centre System Administration - Xerox 490ST | System Administration Guide - Page 255
a single user at the PC has access to the scanner. Other users cannot scan documents without interrupting the person using the scanner and PC. This is inconvenient and inefficient. Traditional Scanning 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 5 - Xerox 490ST | System Administration Guide - Page 256
possible using Xerox's CentreWare Network Scanning Services. Refer to the Network Scanning Services Guide for more information. A "dedicated file server" is not required. The Document Centre can store documents on an existing file server. To perform network scanning, the Document Centre is installed - Xerox 490ST | System Administration Guide - Page 257
or the Xerox Network Scanners Utility. You MUST refer to the Internet Services Guide to create templates with Internet Services, or the Network Scanning Services Guide to use the CentreWare Template Utility. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 258
The Scanning Process Under the control of the instructions in the scan template, the Xerox Document Centre can scan hard copy documents and create electronic Tagged Image File Format (TIFF) or Portable Document format (PDF) files. Using the filing information that is contained in the template, the - Xerox 490ST | System Administration Guide - Page 259
the documents are independent. For instance, the Document Centre may file the images using FTP (File Transfer Protocol) to an NT Server; while the workstation may retrieve the images using NetBIOS/NetBEUI. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page - Xerox 490ST | System Administration Guide - Page 260
interface that enables you to annotate, organise, file, and locate scanned documents. Using PaperPort links, you can transfer documents from the PaperPort desktop to other applications and devices installed on your workstation. Page 20 - 10 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 261
how to use Internet Services to create Templates and Repositories, refer to the document supplied with your Document Centre entitled Internet Services Guide. Public Repositories Public repository. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 11 - Xerox 490ST | System Administration Guide - Page 262
are only supported when scan templates are created with CentreWare Internet Services through your Web Browser. For details on how to use Internet Services to create Templates and filling policies, refer to the document supplied with your Document Centre entitled Internet Services Guide. The Filing - Xerox 490ST | System Administration Guide - Page 263
. When one Document Centre logs in to transfer a file, the document repository is locked. Another Document Centre cannot transfer a file to the repository. This prevents possible corruption of the files. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - Xerox 490ST | System Administration Guide - Page 264
than one file server and transfer a file to a document repository, but not at the same time. This is similar to a user logging into more than one file server. The scanner requires accounts in all file servers that it needs to access. Page 20 - 14 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 265
the Document Centre logs into the scanner user account with the user name and password, transfers the file to the repository in the server, and then logs out. The Document Centre supports TIFF and PDF File Formats. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 266
go to the section of this chapter titled Set Up Scanning now. • Use Xerox CentreWare Internet Services Xerox's CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows System Administrators and users to configure scan settings. This is accomplished - Xerox 490ST | System Administration Guide - Page 267
this document. B. Follow the instructions located in the section of this chapter entitled Set up Scanning. C. Finally, refer to the section entitled Scanning Documents of the Internet Services Guide, and follow the instructions there. 20. Scan Setup without CentreWare Xerox Document Centre System - Xerox 490ST | System Administration Guide - Page 268
NDS. • For an NDS installation, assign the Document Centre to an NDS Name Context. • For a Bindery installation, set the NDS Context to a dash - to disable NDS. Provided by Xerox Customer Customer Customer Customer Customer Customer Page 20 - 18 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 269
/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates password to verify it in Retype Password. Xerox Document Centre System Administration Guide Page 20 - 19 - Xerox 490ST | System Administration Guide - Page 270
shipped on a CD ROM and included with your Document Centre when you purchase Scanning Services. This software should be installed at each client workstation printers • personal information managers ("PIM") • document control systems. Page 20 - 20 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 271
and modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen. Note that any changes you make from the Touch Screen apply only the cause of the problem. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 21 - Xerox 490ST | System Administration Guide - Page 272
will create a single TIFF file for a multipage document, instead of one TIFF file for each page.) The Document Centre supports TIFF File Formats. NETSCAN.DAT is an ASCII an ASCII file containing the document name (0-50 characters). Page 20 - 22 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 273
ready to operate. Subsequent scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen. M. The installation process is now complete. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 23 - Xerox 490ST | System Administration Guide - Page 274
Document Centre is connected, configured, and operating correctly as a network printer. 2. Ensure that FTP Services are running on a platform on the network. If FTP Services Set Up Scanning now. • Use Xerox CentreWare Internet Services Page 20 - 24 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 275
Setup without CentreWare Xerox's CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows multi-page document, instead of one TIFF file for each page. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - Xerox 490ST | System Administration Guide - Page 276
document. B. Follow the instructions located in the section of the chapter entitled Configure your printer. C. Finally, refer to the section entitled Scanning Documents of the Internet Services Guide, and follow the instructions there. Page 20 - 26 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 277
Installation Requirements Item Document Centre Scanning Services kit Scan User documents are stored and held in .XSM (Xerox document storage) format folders. Provided by Xerox Customer Customer Customer Customer 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 278
TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in settings to their previous values. Page 20 - 28 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 279
fax applications • electronic mail ("E-Mail") applications • optical character recognition ("OCR") applications • printers • personal information managers ("PIM") • document control systems. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 29 - Xerox 490ST | System Administration Guide - Page 280
to scan in the Document Feeder, or place the first page on the Document Glass. B. Select the Scan feature on the Document Centre Touch Screen. C. modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen. Note that any changes you make from the Touch Screen - Xerox 490ST | System Administration Guide - Page 281
the Enable Multi-Page TIFF option is selected, which will create a single TIFF file for a multipage document, instead of one TIFF file for each page.) NETSCAN.DAT is an ASCII file which contains the 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 31 - Xerox 490ST | System Administration Guide - Page 282
in the Set Up Scanning - NetWare and Set Up Scanning - FTP (File Transfer Protocol) chapters of this guide. 2. You can confirm that a scan job was successfully completed by verifying that the number of pages scanned is the same as the Page 20 - 32 Xerox Document Centre System Administration - Xerox 490ST | System Administration Guide - Page 283
-Page TIFF option is selected, which will create a single TIFF file for a multi-page document, instead of one TIFF file for each page). 3. The default directory created for each scan job is DOC.XSM. 20. Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 33 - Xerox 490ST | System Administration Guide - Page 284
advantage of the New Exact policy is that it checks to see if any files already exist in the document repository. If there are no files in the repository, the newly scanned files are sent to it. will ensure optimum OCR capabilities. Page 20 - 34 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 285
• Use Xerox CentreWare Internet Services to create additional scan templates, so users do not need to manually modify the default scan template for each scan job. Sharing One Document Repository Among Multiple Document Centres • More than one Document Centre may use a document repository. Simply - Xerox 490ST | System Administration Guide - Page 286
Troubleshooting You are here because a problem has been identified with the network scanning functions of the Document Centre. Resolve any copier problems first. Perform the corrective action that is recommended by the Document Centre User Guide. Do not attempt to resolve a network scanning problem - Xerox 490ST | System Administration Guide - Page 287
CentreWare Error Messages Problem File delete, replace occur when the New Exact Filing Policy is used (set through Internet Services) and the (folder name).XSM directory already exists on the specified Scan Setup without CentreWare Xerox Document Centre System Administration Guide Page 20 - 37 - Xerox 490ST | System Administration Guide - Page 288
Problem Protocol not running Remote directory lock failed Corrective Action A user tried a that you are attempting to send a job into with a scanning operation is in use by another Document Centre. Check the following: • The specified volume name is invalid. • The specified filing destination (path - Xerox 490ST | System Administration Guide - Page 289
21. E-mail Overview With the optional E-mail and Network Scanning kit installed on the Xerox Document Centre 490/480/470/460 ST users can: • Scan an original document • Convert the scanned document to an electronic format • Send that information to one or more E-mail address destina- tions - Xerox 490ST | System Administration Guide - Page 290
setup the Scan to E-mail: • Document Centre printer is functional on your Network • Document Centre printer has TCP/IP enabled • Document Centre printer has HTTP enabled • Access to a network which has the TCP/IP enabled • DNS enabled Page 21 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 291
E-mail features of the Document Centre 490/480/470/460 ST. There are four configuration machine • Map Address Book - after the files is uploaded, this page allows the user to map specific fields in the CSV file to Display (e.g. Name, E-mail Address). Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 292
button. e) Press the Close button - 3 times. 5. Is E-mail enabled? a) If yes, then Press the Exit Tools button. b) If no, continue to next page. Page 21 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 293
is already up at the Document Center Touch Screen (from previous page the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools Services. e) Select Scan to E-mail. f) Select Enable. g) Select Save. h) Select Exit Tools. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 294
by the IP Address of the Document Centre 490/480/470/460 ST. Then select the Enter key, (e.g. http//xxx.xxx.xxx.xxx). 3. At the CentreWare Internet Services Home Page Select the Properties link. should be recorded before starting this process. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 295
Name field and 1111 or the current password into the Password field and select OK. admin and 1111 are the default Administrator id and password. Xerox Document Centre System Administration Guide Page 21 - 7 - Xerox 490ST | System Administration Guide - Page 296
The following steps assume you have not left the Properties tab, Services and Internet Messaging. 1. Select E-mail Settings. Page 21 - 8 2. Select the Default Scan Resolution and the Default Attachment Type that will be used for image Attachments. Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 297
previous values. 6. When prompted, enter admin (lower case) into the User Name field and 1111 or the current password into the Password field. Select OK. Xerox Document Centre System Administration Guide Page 21 - 9 - Xerox 490ST | System Administration Guide - Page 298
The Document Centre 490/480/470/460 ST allows you to use the Internal Company Address book, much the same as E-mail at your workstation. Accessing LDAP Directory and Public Address Book are optional. NOTE Configuration of the LDAP directory settings requires the network to support LDAP services - Xerox 490ST | System Administration Guide - Page 299
Centre 490/480/470/460 ST will attempt to automatically match the user's login name to their E-mail address. The user's E-mail address will then be used to populate the "From" E-mail address field. This enables recipients of E-mail jobs to identify the originator of the E-mail job. Xerox Document - Xerox 490ST | System Administration Guide - Page 300
id @domain.name. At this point the "From" field will be editable. When using Guest access the "From" field is always editable. Page 21 - 12 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 301
221.1.EE--mmaill Public Address Book NOTE The Document Centre 490/480/470/460 ST will accept a Public Address Book file that you have not left the Properties tab, Services and Internet Messaging. 1. Select Public Address Book. Xerox Document Centre System Administration Guide Page 21 - 13 - Xerox 490ST | System Administration Guide - Page 302
already in existence, you will be warned that the new import will overwrite the existing address book. 6. Select Map Existing Address Book Page 21 - 14 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 303
Setup Procedures for the Authentication Server see chapter 16 Internet Services, in the Section called Authentication Server. For Authentication to work it must be enabled from the Document Centre 490/480/470/460 ST Control Panel / UI. Xerox Document Centre System Administration Guide Page 21 - 15 - Xerox 490ST | System Administration Guide - Page 304
you must enable it at the Document Centre 490/480/470/460 ST Control Panel. Complete the following steps instructed otherwise. c) Press the Go to Tools button. 2. Set up Authentication: a) Select More. (up to 2 times). b) Select Service Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 305
221.1.EE--mmaill E-mail Troubleshooting You are here because a problem has been identified with the Scan to E-mail function of the Document Centre. Resolve any copier problems first. Perform the corrective action that is recommended by the Document Centre User Guide. Do not attempt to resolve a - Xerox 490ST | System Administration Guide - Page 306
Problem Corrective Action Public Address Book does not display an address format of [email protected] for a selected name entry. • Check of the name that you are Book LDAP search results in a searching for. "No matches found" error. Page 21 - 18 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 307
information for the Document Centre, you should Skip Steps 5 and 6 in this procedure and go to Step 7 to enable Port 9100 printing. If you wish to configure your TCP/IP information statically, complete ALL Steps on the following pages. Xerox Document Centre System Administration Guide Page 22 - 1 - Xerox 490ST | System Administration Guide - Page 308
Dynamic TCP/IP Addressing, use the DHCP, BOOTP, or RARP Instructions found in this document in the section entitled Dynamic/Static TCP/IP Addresses and WINS to to your Document Centre: IP Address Subnet Mask Default Gateway Page 22 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 309
22. Port 9100 Printing Go to the Document Center and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the . c) Press the TCP/IP Options button. 22. Port 9100 Printing Xerox Document Centre System Administration Guide Page 22 - 3 - Xerox 490ST | System Administration Guide - Page 310
appear with correct case. When finished press the Save button twice to record the changes and exit to the TCP/IP Settings Screen. Page 22 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 311
Close. e) If you need to lp or lpr print press the TCP/IP - Line Printer button, press Enable then press Save. The Broadcast Address will be calculated automatically. 7. Enable . 9. Exit the Tools Menu a) Press the Exit Tools button. Xerox Document Centre System Administration Guide Page 22 - 5 - Xerox 490ST | System Administration Guide - Page 312
section in this document entitled TCP/IP Troubleshooting to correct the problem. 4. Repeat this Go to a workstation and... procedure at each workstation that will print to this printer, or at other servers where the queue was created. Page 22 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 313
transmission on LocalTalk. This is the principal group in the U.S. for determining standards. ANSI represents the U.S. in the ISO. A network system implementing the AppleTalk protocol. Xerox Document Centre System Administration Guide Page 23 - 1 - Xerox 490ST | System Administration Guide - Page 314
a single cable with terminators at each end. A network node that requests network services from a server. Data transmission medium with a single-wire conductor insulated EMI/RFI responds with a clear to send signal, transmission begins. Page 23 - 2 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 315
Access/Collision Detection) DB-9 DNS (Domain Name Service) DOS (Disk Operating System) EMI/RFI ( designed by Xerox Corporation. AppleTalk protocol governing Ethernet transmissions. Also the Apple Computer Ethernet adapter and drivers. The Xerox Document Centre System Administration Guide Page 23 - 3 - Xerox 490ST | System Administration Guide - Page 316
Packet Exchange) and SPX (Sequential Packet Exchange) protocols. The network operating system based on TCP/IP protocols. A multithreaded, multitasking, single-user operating system. Page 23 - 4 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 317
(Transmission Control Protocol) TCP/IP protocol governing sequenced data. TCP/IP (Transmission Control Protocol/Internet Protocol) A protocol suite developed by ARPA (Advanced Research Projects Agency). Xerox Document Centre System Administration Guide Page 23 - 5 - Xerox 490ST | System Administration Guide - Page 318
provided by a common-carrier. A networked computer typically reserved for end-user applications. One or more connected AppleTalk networks grouped according to network usage. Page 23 - 6 Xerox Document Centre System Administration Guide - Xerox 490ST | System Administration Guide - Page 319
-21 Deleting 16-32 Properties 16-82 Updating 16-33 Document Centre status 16-37 Document Centre properties 16-40 Documentation 1-5 Dynamic Addressing 3-2 E E-mail Authentication 21-16 Configuring 21-8 Enabling 21-5 HTTP 21-4 SMTP 21-6 Troubleshooting 21-17 Enabling Ethernet 16-45 Parallel Port 16-47 - Xerox 490ST | System Administration Guide - Page 320
Services 16-13 Status 16-37 Using 16-12 IP restrictions Granting 16-73 J Job Delete permission 16-44 Submission Page 16-13 Jobs 16-35 L Logging in to Multiple File Servers 20-14 LPR/LPD 16-65 M Macintosh Networks 14-1 Maintenance 16-104 Display a font list 16-104 Machine 18-4 Troubleshooting 18-8 - Xerox 490ST | System Administration Guide - Page 321
TCP/IP 20-28 Templates 20-7, 20-35 Scanning documents 16-17 Scanning functionality 16-17 Services Properties 16-77 Setting up distribution templates 16- 19 SNMP 16-57 Community Names 16-58 Static Addressing 3-6 Status Tab 16-37 Support - Xerox 490ST | System Administration Guide - Page 322
Troubleshooting AppleTalk 17-11 Banyan VINES 17-13 E-mail 21-17 Internet Services 16-111 Netware 17-5 Network Accounting 18-8 Network FAX 19-8 OS/2 17-9 Scan 20-36 U UNIX 7-1 Using Internet Services 16-12 V Viewing active alert messages 16-38 Viewing general status 16-37 Viewing support information
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Xerox Document Centre Model _______________
Serial Number ____________________________
Document Centre
490/480/470/460 ST
System Administration Guide
August 2001
604P06900