ZyXEL EMG6765-Q10A User Guide

ZyXEL EMG6765-Q10A Manual

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  • ZyXEL EMG6765-Q10A | User Guide - Page 1
    User's Guide EMG6765-Q10A AC2200 Gigabit Ethernet MoCA Gateway Default Login Details LAN IP Address User Name Password http://192.168.1.1 admin (back-label default key) Version 1.00 Edition 1, 05/2017 Copyright © 2017 Zyxel Communications Corporation
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    this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the EMG6765-Q10A and access the Web Configurator wizards. It contains information on setting up your network and configuring for Internet access. • More Information Go to support.zyxel.com
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    ...132 IPv6 Firewall ...134 Parental Control ...137 Bandwidth Management ...142 Universal Plug-and-Play (UPnP) ...155 USB Media Sharing ...161 Port Configuration ...171 Maintenance ...173 Troubleshooting ...184 EMG6765-Q10A User's Guide 3
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    Overview ...3 Table of Contents ...4 Part I: User's Guide 11 Chapter 1 Introduction ...12 1.1 Overview ...12 1.2 Applications ...13 1.3 Ways to Manage the EMG6765-Q10A 13 1.4 Good Habits for Managing the EMG6765-Q10A 14 1.5 Resetting the EMG6765-Q10A ...14 1.5.1 RESET Button ...14 1.5.2 The WPS
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    What You Can Do ...29 5.3 What You Need to Know ...29 5.3.1 Setting your EMG6765-Q10A to AP Mode 30 5.3.2 Accessing the Web Configurator in Access Point Mode 30 5.3.3 Configuring your ...54 7.4 DHCP Table ...56 7.5 Packet Statistics ...56 7.6 WLAN Station Status ...57 EMG6765-Q10A User's Guide 5
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    9.4.1 More AP Edit ...82 9.5 MAC Filter Screen ...84 9.6 Wireless LAN Advanced Screen 86 9.7 Quality of Service (QoS) Screen 87 9.8 WPS Screen ...87 9.9 WPS Station Screen ...89 9.10 Scheduling Screen ...89 ...96 10.5 IP Alias Screen ...96 10.6 IPv6 LAN Screen ...97 EMG6765-Q10A User's Guide 6
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    114 13.4 Port Trigger Screen ...115 13.5 Technical Reference ...116 13.5.1 NATPort Forwarding: Services and Port Numbers 116 13.5.2 NAT Port Forwarding Example 116 13.5.3 Trigger Port Forwarding ... 14.2 General ...119 Chapter 15 Static Route...121 15.1 Overview ...121 EMG6765-Q10A User's Guide 7
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    Rule 138 20.2.2 Add/Edit a Service ...140 20.3 Technical Reference ...141 20.3.1 Customizing Keyword Blocking URL Checking 141 Chapter 21 Bandwidth Management ...142 21.1 Overview ...142 21.1.1 What You Can Do in this Chapter 142 21.2 What You Need to Know ...142 EMG6765-Q10A User's Guide 8
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    25 Maintenance ...173 25.1 Overview ...173 25.2 What You Can Do ...173 25.3 General Screen ...173 25.4 Account Screen ...174 25.4.1 Account Setup Screen ...174 EMG6765-Q10A User's Guide 9
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    26.6 Wireless Connections ...188 26.7 USB Device Problems ...190 26.8 MoCA Network ...190 Appendix A Pop-up Windows, JavaScript and Java Permissions 191 Appendix B Common Services ...200 Appendix C Customer Support ...203 Appendix D Legal Information ...209 Index ...216 EMG6765-Q10A User's Guide 10
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    PART I User's Guide 11
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    EMG6765-Q10A. The EMG6765-Q10A The EMG6765-Q10A is services such as a firewall and content filtering are also available for secure Internet computing. There is one USB 2.0 port on the side panel of your EMG6765-Q10A , and the other one is on the rear panel of your EMG6765-Q10A EMG6765-Q10A
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    (Wi-Fi Protected Setup). You can use the WPS button or the WPS section of the Web Configurator to set up a wireless network with your EMG6765-Q10A. • Web Configurator. This is recommended for everyday management of the EMG6765-Q10A using a (supported) web browser. EMG6765-Q10A User's Guide 13
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    back of the EMG6765-Q10A to reload the EMG6765-Q10A reloads factory-default settings and begins to reboot. 1.5.2 The WPS Button Your EMG6765-Q10A supports manually. Each WPS connection works between two devices. Both devices must support side panel of the EMG6765-Q10A to activate WPS in order to
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    ) Off The EMG6765-Q10A is negotiating a WPS connection with a wireless client. The wireless LAN is not ready or has failed. The EMG6765-Q10A is setting up a WPS connection with a 2.4GHz or 5GHz wireless client. The 2.4 GHz or 5GHz WPS process is completed or failed. EMG6765-Q10A User's Guide 15
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    's WAN connection is ready. The EMG6765-Q10A is sending/receiving data through the WAN. The WAN connection is not ready, or has failed. 1.7 Rear Panel The connection ports are located on the rear panel. Figure 3 Rear Panel Reset MoCA USB Wi-Fi Power LAN WAN DC IN EMG6765-Q10A User's Guide 16
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    0.5 cm. 4 Make sure the screws are fastened well enough to hold the weight of the EMG6765-Q10A with the connection cables. 5 Align the holes on the back of the EMG6765-Q10A with the screws on the wall. Hang the EMG6765-Q10A on the screws. Figure 4 Wall Mounting Example EMG6765-Q10A User's Guide 17
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    prepare your computer or computer network to connect to the EMG6765-Q10A (refer to the Quick Start Guide). 2 Launch your web browser. 3 The EMG6765-Q10A is in router mode by default. Type "http://192.168.1.1" as the website address. If the EMG6765-Q10A is in access point, the IP address is 192.168
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    format, for example 15:00 is 3:00 PM. 2.3.2 Password Screen You should see a screen asking you to change your password (highly recommended) as shown next. EMG6765-Q10A User's Guide 19
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    Confirm Retype the password for confirmation. Apply Click Apply to save your changes back to the EMG6765-Q10A. Ignore Click Ignore if you do not want to change the password this time. Note: 173 to change this). Simply log back into the EMG6765-Q10A if this happens. EMG6765-Q10A User's Guide 20
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    page 173. Note: Choose your device mode carefully to avoid having to change it later. When changing to another mode, the IP address of the EMG6765-Q10A changes. The running applications and services of the network devices connected to the EMG6765-Q10A can be interrupted. EMG6765-Q10A User's Guide 21
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    to connect the local network to another network (for example, the Internet). In the figure below, the EMG6765-Q10A connects the local network (LAN1 ~ LAN4) to the Internet. Figure 7 EMG6765-Q10A Network 4.2 Router Mode Status Screen Click to open the status screen. EMG6765-Q10A User's Guide 22
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    refresh the status screen statistics. Click this icon to see the Status page. The information in this screen depends on the device mode you select. EMG6765-Q10A User's Guide 23
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    Address of your device. SSID This shows a descriptive name used to identify the EMG6765-Q10A in the 5GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. EMG6765-Q10A User's Guide 24
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    , using bandwidth management.) This shows what percentage of the heap memory the EMG6765-Q10A is using. This displays the EMG6765-Q10A port types. The port types are: WAN, LAN and WLAN. For Use the sub-menus on the navigation panel to configure EMG6765-Q10A features. EMG6765-Q10A User's Guide 25
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    this screen to view the EMG6765-Q10A's IGMP multicast group and IGMP traffic statistics. CONFIGURATION Network WAN Management This screen allows you to configure ISP parameters, WAN IP address WAN assignment, DNS servers, the WAN MAC address, and VLAN settings. EMG6765-Q10A User's Guide 26
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    web features and designate a trusted computer. IPv6 firewall Services Use this screen to configure IPv6 firewall rules. Parental Control Parental Control Use this screen to block certain web features and sites containing certain keywords in the URL. Management EMG6765-Q10A User's Guide 27
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    storage device. SAMBA Use this screen to enable file sharing through the EMG6765-Q10A. FTP Use this screen to have the EMG6765-Q10A act as a FTP server. Port Port Use this screen to change . Nslookup Use this screen to perform an nslookup (name server lookup). EMG6765-Q10A User's Guide 28
  • ZyXEL EMG6765-Q10A | User Guide - Page 29
    5.4 on page 31). • Use the LAN screen to set the IP address for your EMG6765-Q10A acting as an access point (Section 5.5 on page 33). 5.3 What You Need to Know See Chapter 6 on page 36 for a tutorial on setting up a network with the EMG6765-Q10A as an access point. EMG6765-Q10A User's Guide 29
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    AP Mode 1 Log into the Web Configurator if you haven't already. See the Quick start Guide for instructions on how to do this. 2 To use your EMG6765-Q10A as an access point, go to Maintenance > Sys OP Mode and select Access Point Mode. Figure 11 Changing to Access Point mode Note: You have
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    173 for information on configuring your Maintenance settings. 5.4 AP Mode Status Screen Click to open the Status screen. Figure 13 Status Screen: Access Point Mode EMG6765-Q10A User's Guide 31
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    in the 5GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. Summary Packet Statistics Click Details... to go to the Monitor > Packet Statistics screen (Section 7.5 on page 56). Use
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    . 5.4.1 Navigation Panel Use the menu in the navigation panel to configure EMG6765-Q10A features in Access Point Mode. Figure 14 Menu: Access Point Mode ( EMG6765-Q10A in the screen below, you will need to log into the EMG6765-Q10A again using the new IP address. EMG6765-Q10A User's Guide 33
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    automatically calculate the subnet mask based on the IP address that you assign. Unless you are implementing subnetting, use the subnet mask computed by the EMG6765-Q10A. Enter a Gateway IP Address (if your ISP or network administrator gave you one) in this field. EMG6765-Q10A User's Guide 34
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    Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG6765-Q10A's WAN IP address). The field to the right displays the (read-only) to save your changes to the EMG6765-Q10A. Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User's Guide 35
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    how to configure wireless security settings with the following parameters on your EMG6765-Q10A and connect your computer to the EMG6765-Q10A's wireless network. SSID 802.11 Mode Security Mode Pre-Shared Key Example 802.11b/g/n WPA2-PSK DoNotStealMyWirelessNetwork EMG6765-Q10A User's Guide 36
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    Chapter 6 Tutorials Follow the steps below to configure the wireless settings on your EMG6765-Q10A. The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.3 on page 18). 1 Make sure
  • ZyXEL EMG6765-Q10A | User Guide - Page 38
    in the EMG6765-Q10A's interface. that your EMG6765-Q10A is turned on and that EMG6765-Q10A's side panel for more than 1 second. Alternatively, you may log into EMG6765-Q10A enabled by default on the EMG6765-Q10A. 1 2 3 Then go to the Push button. Note: Your EMG6765-Q10A has a WPS button located
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    You must press the second button within two minutes of pressing the first one. The EMG6765-Q10A sends the proper configuration settings to the wireless client. This may take up to two next to the PIN field) on the EMG6765-Q10A WPS Station screen within two minutes. EMG6765-Q10A User's Guide 39
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    up to two minutes. The wireless client is then able to communicate with the EMG6765-Q10A securely. The following figure shows you how to set up a wireless network and its security on a EMG6765-Q10A and a wireless client (android 4.4.2 smartphone) by using PIN method. EMG6765-Q10A User's Guide 40
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    Wireless Client AP WPS Enter WPS PIN from other device: WPS START WITHIN 2 MINUTES Authentication by PIN SECURITY INFO COMMUNICATION 6.4 Connecting to the EMG6765-Q10A's Wi-Fi Network Without WPS Note: In this example, we use a Windows 7 laptop that has a built-in wireless adapter as the wireless
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    EMG6765-Q10A supports IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, and IEEE 802.11ac wireless clients. Make sure that your notebook or computer's wireless adapter supports The following screen displays if WPS is enabled on the EMG6765-Q10A but you didn't press the WPS button. Click Connect
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    is enabled on the EMG6765Q10A. If your connection is successful, open your Internet browser and enter http://www.zyxel.com or the URL of any other web site in the address bar. If you are able to access the web site, your wireless connection is successfully configured. EMG6765-Q10A User's Guide 43
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    . In this case, B will never receive the traffic. You need to specify a static routing rule on the EMG6765-Q10A to specify R as the router in charge of forwarding traffic to N2. In this case, the EMG6765-Q10A routes traffic from A to R and then R routes the traffic to B. EMG6765-Q10A User's Guide 44
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    settings: Table 10 IP Settings in this Tutorial DEVICE / COMPUTER IP ADDRESS The EMG6765-Q10A's WAN 172.16.1.1 The EMG6765-Q10A's LAN 192.168.1.1 IP Type WAN Use Interface VDSL A 192.168.1.34 R's N1 address) in the Gateway IP Address field. 4d Click Apply. EMG6765-Q10A User's Guide 45
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    following settings as an example. • Hostname: zyxelrouter.dyndns.org • Service Type: Host with IP address • IP Address: Enter the WAN IP address that your EMG6765-Q10A is currently using. You can find the IP address on the EMG6765-Q10A's Web Configurator Status page. Then you will need to configure
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    service provider. • Type zyxelrouter.dyndns.org in the Host Name field. • Enter the user name (UserName1) and password (5). Click Apply. 6.6.3 Testing the DDNS Setting Now you should be able to access the EMG6765-Q10A wirelessly to the Internet through the EMG6765-Q10A. Thomas decides to use the
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    the EMG6765-Q10A as if there were multiple APs (virtual APs). Each virtual AP has its own SSID, wireless security type and MAC filtering settings. That is, each SSID on the EMG6765-Q10A represents a different access point/wireless network to wireless clients in the network. EMG6765-Q10A User's Guide
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    23:45 Disable 1 Connect your computer to the LAN port of the EMG6765-Q10A using an Ethernet cable. 2 The default IP address of the EMG6765-Q10A in router mode is "192.168.1.1". In this case, your computer must "http://192.168.1.1" as the web address in your web browser. EMG6765-Q10A User's Guide 49
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    to configure wireless and security settings for SSID_VoIP. 10 Configure the screen as follows. You do not enable Intra-BSS Traffic for SSID_VoIP. Click Apply. EMG6765-Q10A User's Guide 50
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    clients in the same wireless network to communicate with each other. Select Enable Guest WLAN to allow clients to access the Internet only. Click Apply. EMG6765-Q10A User's Guide 51
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    Allow. Enter the VoIP device's MAC address in the Mac Address field and click Apply to allow only the VoIP device to associate with the EMG6765-Q10A using this SSID. EMG6765-Q10A User's Guide 52
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    PART II Technical Reference 53
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    the WLAN 2.4G/5G Station Status screen to view the wireless stations that are currently associated to the EMG6765-Q10A (Section 7.6 on page 57). • Use the IGMP Statistics screen (Section 7.7 on page 58) to a folder containing EMG6765Q10A current backup information. EMG6765-Q10A User's Guide 54
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    and select the logs you wish to display. Click Apply to save your settings. Click Cancel to start the screen afresh. Figure 19 Log Settings EMG6765-Q10A User's Guide 55
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    , the EMG6765-Q10A provides the TCP/IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on that network, or else the computer must be manually configured. Click (s) field is configurable and is used for refreshing the screen. EMG6765-Q10A User's Guide 56
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    per second on this port. This is the total time the EMG6765-Q10A has been for each session. This is the total time the EMG6765-Q10A has been on. Enter the time interval in seconds for refreshing or wireless router) using the same SSID, channel and security settings. EMG6765-Q10A User's Guide 57
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    field displays the wireless standard supported by the wireless station. Association Time This field displays the time a wireless station first associated with the EMG6765-Q10A's WLAN. Poll Interval(s) host. Click Monitor > IGMP Statistics to open the following screen. EMG6765-Q10A User's Guide 58
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    IGMP multicast group. Total Joins This field displays the total number of Join packets the EMG6765-Q10A has received from this LAN IP address. Total Leaves This field displays the total number of Leave packets the EMG6765-Q10A has received from this LAN IP address. EMG6765-Q10A User's Guide 59
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    , as well as enable/disable some advanced features of your EMG6765-Q10A. 8.3.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is used by your ISP (Internet Service Provider). If your ISP offers a dial-up Internet connection using PPPoE (PPP over EMG6765-Q10A User's Guide 60
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    and password (and service name) for user authentication. WAN IP Address The WAN IP address is an IP address for the EMG6765-Q10A, which makes it addresses, manually enter them in the DNS server fields. 2 If your ISP dynamically assigns the DNS server IP addresses (along with the EMG6765-Q10A's WAN
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    user data. The EMG6765-Q10A supports both IGMP version 1 (IGMP-v1) and IGMP version 2 (IGMP-v2). At start up, the EMG6765-Q10A queries all directly Management WAN Use this screen to view, change, or add your EMG6765-Q10A's Internet access settings. Click Configuration > Network > WAN. The following
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    Default Name Select the WAN interface that you want to configure as default. This is the service name of the connection. Interface This is the interface of the connection. Type VLAN ID This IPoE Encapsulation This screen displays when you select IPoE encapsulation. EMG6765-Q10A User's Guide 63
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    the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select IPv4 Only if you want the EMG6765-Q10A to run IPv4 only. Select Dual Stack to allow the EMG6765-Q10A to run IPv4 and IPv6 at the same time. Select IPv6 Only if you want the EMG6765-Q10A to run IPv6 only. EMG6765-Q10A User's Guide 64
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    address section allows users to configure the WAN port's MAC address by using the EMG6765-Q10A's MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. Select Factory default to use the factory assigned default MAC Address. EMG6765-Q10A User's Guide 65
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    EMG6765-Q10A has a public IPv4 IP address given from your ISP and you want to transmit your Ipv6 packets to one and only one remote site whose LAN network is also an IPv6 network. Automatically configured by DHCPC Manually Configured Border Relay IPv4 Address Service Provider IPv6 Prefix Service
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    you configure manually. IPv6 DNS Server Enter the IPv6 DNS server address assigned by the ISP. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 8.4.1.2 PPPoE Encapsulation The EMG6765-Q10A supports PPPoE (Point
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    the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select IPv4 Only if you want the EMG6765-Q10A to run IPv4 only. Select Dual Stack to allow the EMG6765-Q10A to run IPv4 and IPv6 at the same time. Select IPv6 Only if you want the EMG6765-Q10A to run IPv6 only. EMG6765-Q10A User's Guide 68
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    from the PPPoE server. PPPoE Service Name Enter the PPPoE service name specified in the ISP by using the EMG6765-Q10A's MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC EMG6765-Q10A and another router over an IPv4 network. EMG6765-Q10A User's Guide 69
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    can also use IPv4 services. The EMG6765-Q10A uses its configured IPv4 the EMG6765-Q10A should get a public IPv4 address for the WAN. The EMG6765-Q10A Manually Configured Border Relay IPv4 Address Service Provider IPv6 Prefix Service EMG6765-Q10A use the IPv6 DNS server addresses you configure manually
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    Chapter 8 WAN Figure 29 Add/Edit WAN Connection > Advanced EMG6765-Q10A User's Guide 71
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    9.1 Overview This chapter discusses how to configure the wireless network settings in your EMG6765-Q10A. The EMG6765-Q10A is able to function both 2.4GHz and 5GHz network at the same time. devices (such as the printer) or with the Internet. Your EMG6765-Q10A is the AP. EMG6765-Q10A User's Guide 72
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    Quality of Service (QoS) in your wireless network (Section 9.7 on page 87). • Use the WPS screen to quickly set up a wireless network with strong security, without having to configure security settings manually (Section information that is sent in the wireless network. EMG6765-Q10A User's Guide 73
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    This is called user authentication. However, every wireless client in the wireless network has to support IEEE 802.1x to do this. For wireless networks, there are two typical places to . 2. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. EMG6765-Q10A User's Guide 74
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    with strong security, without having to configure security settings manually. Depending on the devices in your network, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (Personal Identification Number) in the devices. EMG6765-Q10A User's Guide 75
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    LANs by using the WIFI button located on the side panel of the EMG6765-Q10A. The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Enter a descriptive name cannot obtain the SSID through scanning using a site survey tool. EMG6765-Q10A User's Guide 76
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    manually select the channel using the Channel Selection field. Click Scan channel so the EMG6765-Q10A can scan for an available channel. This displays the channel the EMG6765-Q10A EMG6765-Q10A. The EMG6765-Q10A adjusts the transmission rate automatically according to the wireless standard supported
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    in this field. Click Apply to save your changes back to the EMG6765-Q10A. Click Cancel to reload the previous configuration for this screen. See the . Note: If you do not enable any wireless security on your EMG6765-Q10A, your network is accessible to any wireless networking device that is within
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    box. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen wireless devices using WPA-PSK security mode to connect to your EMG6765-Q10A even when the EMG6765-Q10A is using WPA2-PSK. WPA2-PSK uses a simple common
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    The default is 3600 seconds (60 minutes). Click Apply to save your changes back to the EMG6765-Q10A. Click Cancel to reload the previous configuration for this screen. 9.3.3 WPA2 Select WPA2 from the Security . Figure 36 Network > Wireless LAN 2.4G/5G > General: WPA2 EMG6765-Q10A User's Guide 80
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    the EMG6765-Q10A even when the EMG6765-Q10A Timer is also supported in WPA-PSK/ instructs you to do so with additional information. Enter a password (up to 127 alphanumeric characters) as the key to be shared between the external authentication server and the EMG6765-Q10A to the EMG6765-Q10A. Click
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    An SSID profile is the set of parameters relating to one of the EMG6765-Q10A's BSSs. The SSID (Service Set IDentifier) identifies the Service Set with which a wireless device is associated. Security Edit This field in the More AP screen. The following screen displays. EMG6765-Q10A User's Guide 82
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    to activate the SSID profile. Name (SSID) The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Enter a descriptive name (up to 32 printable characters found on a typical English language keyboard) for the wireless LAN. EMG6765-Q10A User's Guide 83
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    cannot communicate with each other. Check this to have the EMG6765-Q10A automatically give a service a priority level according to the ToS value in the EMG6765-Q10A's MAC filter settings, click Network > Wireless LAN 2.4G/5G > MAC Filter. The screen appears as shown. EMG6765-Q10A User's Guide 84
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    MAC address of the wireless station that are allowed or denied access to the EMG6765Q10A. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User's Guide 85
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    reduces interference. Set the output power of the EMG6765-Q10A in this field. If there is a high density of APs in an area, decrease the output power of the EMG6765-Q10A to reduce interference with other APs. Select one of the following 100%, 90%, 75%, 50%, 25% or 10%. EMG6765-Q10A User's Guide 86
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    Wireless LAN 2.4G/5G > QoS LABEL DESCRIPTION WMM QoS Select Enable to have the EMG6765-Q10A automatically give a service a priority level according to the ToS value in the IP header of packets it to the wireless network using the first SSID on the EMG6765-Q10A. EMG6765-Q10A User's Guide 87
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    WPS connections on the EMG6765-Q10A. This is the 802.11 mode used. Only compliant WLAN devices can associate with the EMG6765-Q10A. This is the name of the wireless network (the EMG6765-Q10A's first SSID). This is the type of wireless security employed by the network. EMG6765-Q10A User's Guide 88
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    5G > WPS (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.9 WPS Station Screen Use , click Network > Wireless LAN 2.4G/5G > Scheduling tab. EMG6765-Q10A User's Guide 89
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    fields. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. the time for Wi-Fi transmission traffic and improve the EMG6765-Q10A's network performance. Airtime management contributes to a consistent
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    available airtime to active SSID profiles in the EMG6765-Q10A. You can also allocate airtime to hosts connected Manual to configure the percentage of airtime this SSID profile has. Otherwise select Auto for the EMG6765-Q10A to the EMG6765-Q10A. Select the SSID the Wi-Fi station is connected to.
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    -Q10A's airtime. Make sure the airtime total is 100%. If you don't allocate all airtime to active SSIDs, the remaining airtime will be lost. Table 31 Scenario 1 SSID AIRTIME (%) CONFIGURE METHOD Home SSID 40% Manual IPTV SSID 50% Manual Public SSID 10% Manual EMG6765-Q10A User's Guide
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    SSID, which would be 10%*50%= 5%. Table 34 Scenario 4 SSID SSID AIRTIME (%) WI-FI STATION WI-FI STATION AIRTIME (%) CONFIGURE METHOD Home SSID 40% A 50% Manual IPTV SSID 50% Manual Public SSID 10% B 50% Manual EMG6765-Q10A User's Guide 93
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    create LAN subnets (Section 10.5 on page 96). • Use the IPv6 LAN screen to configure the IPv6 address for your EMG6765-Q10A on the LAN (Section 10.6 on page 97). • Use the IGMP Snooping screen to enable IGMP Snooping and configure IGMP modes. (Section 10.7 on page 98). EMG6765-Q10A User's Guide 94
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    you to partition a physical network into different logical networks over the same Ethernet interface. The EMG6765-Q10A supports three logical LAN interfaces via its single physical Ethernet interface with the EMG6765-Q10A itself as the gateway for each LAN network. EMG6765-Q10A User's Guide 95
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    to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 10.5 IP Alias Screen Use this screen to have the EMG6765-Q10A apply IP alias to create LAN subnets. Click LAN IP Alias. Figure 50 Network > LAN > IP Alias EMG6765-Q10A User's Guide 96
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    the minimum time in seconds between router advertisement messages. LAN IPv6 Address Assignment Enable DHCPv6-PD Select this option to use DHCPv6 prefix delegation. The EMG6765-Q10A will obtain an IPv6 prefix from the ISP or a connected uplink router for the LAN. EMG6765-Q10A User's Guide 97
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    this option to manually enter an IPv6 address if you want to use a static IP address. LAN IPv6 Address Enter the LAN IPv6 address you want to assign to your EMG6765-Q10A in hexadecimal notation Table 38 Network > LAN > IGMP Snooping LABEL DESCRIPTION IGMP Snooping EMG6765-Q10A User's Guide 98
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    packets from the WAN to all LAN ports. Select Blocking Mode to have the EMG6765-Q10A block all unknown multicast packets from the WAN. Apply Click Apply to save your changes with the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User's Guide 99
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    range. MoCA 2.0 also supports improved packet error rate (PER) and two new power saving modes: Standby (reduced power) and Sleep (minimum power). The EMG6765-Q10A should be connected to the WAN via Ethernet, then the coaxial network in your home will only work as a LAN. EMG6765-Q10A User's Guide 100
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    ). 11.3 MoCA Screen Use this screen to change the MoCA settings for your EMG6765-Q10A. Click Network > MoCA. Figure 53 Network > MoCA The following table describes MHz wide) At the time of setting, the EMG6765-Q10A supports the sub-band D-High only. Channel Selection EMG6765-Q10A User's Guide 101
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    . Network Search Primary Channel If you clear the Network Search check box, manually select an operating frequency from the drop-down list. Select the check box changes back to the EMG6765-Q10A. Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User's Guide 102
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    network coordinator in the MoCA network. Channel This shows the primary channel frequency at which the EMG6765-Q10A is operating. Last Good Channel This shows the last RF channel center frequency you configured node. Refresh Click this button to renew the screen. EMG6765-Q10A User's Guide 103
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    a server, the EMG6765-Q10A provides the TCP/IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on your LAN, or else the computer must be manually configured. 12.1.1 screen displays. Figure 55 Network > DHCP Server > General EMG6765-Q10A User's Guide 104
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    a server. Enable the DHCP server unless your ISP instructs you to do otherwise. Select Disable to stop the EMG6765-Q10A acting as a DHCP server. When configured as a server, the EMG6765Q10A provides TCP/IP configuration for the clients. If not, DHCP service is disabled and you must have another DHCP
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    -Q10A only passes this information to the LAN DHCP clients when you enable DHCP Server. When you disable DHCP Server, DHCP service is disabled and you must have another DHCP sever on your LAN, or else the computers must have their DNS server addresses manually configured. EMG6765-Q10A User's Guide
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    a computer in order to access it. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 12.4 DHCP Client List Screen The DHCP gray bulb). Host Name This field displays the computer host name. EMG6765-Q10A User's Guide 107
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    :02. Select this if you want to reserve the IP address for this specific MAC address. Click Apply to save your changes back to the EMG6765-Q10A. Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User's Guide 108
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    screen to enable NAT (Section 13.2 on page 111). • Use the Port Forwarding screen to set a default server and change your EMG6765-Q10A's port forwarding settings to forward incoming service requests to the server(s) on your local network (Section 13.3 on page 112). EMG6765-Q10A User's Guide 109
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    screen to change your EMG6765-Q10A's trigger port settings denotes where a host is located relative to the EMG6765-Q10A, for example, the computers of your subscribers are the firewall protection. With no servers defined, your EMG6765-Q10A filters out all incoming inquiries, thus preventing
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    original IP source address in each packet and then forwards it to the Internet. The EMG6765-Q10A keeps track of the original addresses and port numbers so incoming reply packets can have their Network > NAT to open the General screen. Figure 60 Network > NAT > General EMG6765-Q10A User's Guide 111
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    appears as shown. Note: If you do not assign a Default Server, the EMG6765-Q10A discards all packets received for ports that are not specified in this screen or remote management. Refer to Appendix B on page 200 for port numbers commonly used for particular services. EMG6765-Q10A User's Guide 112
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    a service. This field displays the internal port number(s) that identifies a service. This field displays the inside IP address of the server. Click the Edit icon to open the edit screen where you can modify an existing rule. Click the Delete icon to remove a rule. EMG6765-Q10A User's Guide 113
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    first field next to Service Name. Otherwise, select a predefined service in the second field next to Service Name. Select the transport layer protocol supported by this virtual server. back to the EMG6765-Q10A. Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User's Guide 114
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    a range of ports) that a server on the WAN uses when it sends out a particular service. The EMG6765-Q10A forwards the traffic with this port (or range of ports) to the client computer on the LAN a trigger port records an IP address of the client requesting the service. EMG6765-Q10A User's Guide 115
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    the EMG6765-Q10A features described in this chapter. 13.5.1 NATPort Forwarding: Services and service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service
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    LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The EMG6765-Q10A records the IP address of
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    causes the EMG6765-Q10A to record Jane's computer IP address. The EMG6765-Q10A associates Jane ranging between 6970-7170. 4 The EMG6765-Q10A forwards the traffic to Jane's computer or times out. The EMG6765-Q10A times out in three minutes is coming from inside the EMG6765-Q10A and going to the outside
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    labels in this screen. Table 49 Dynamic DNS LABEL DESCRIPTION Dynamic DNS Select Enable to use dynamic DNS. Select Disable to turn this feature off. Service Provider Select the name of your Dynamic DNS service provider. EMG6765-Q10A User's Guide 119
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    separated by a comma (","). Username Enter your user name. Password Enter the password assigned to you. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User's Guide 120
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    to the EMG6765-Q10A's LAN interface. The EMG6765-Q10A routes most traffic from A to the Internet through the EMG6765-Q10A's default gateway (R1). You create one static route to connect to services offered by Click Network > Static Route to open the Static Route screen. EMG6765-Q10A User's Guide 121
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    Apply Cancel Click the Delete icon to remove a rule from the EMG6765-Q10A. Click Apply to save your changes back to the EMG6765-Q10A. Click Cancel to begin configuring this screen afresh. 15.2.1 Add/Edit for a static route. Figure 69 Network > Static Route: Add/Edit EMG6765-Q10A User's Guide 122
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    The gateway is a router or switch on the same segment as your EMG6765-Q10A's interface(s). The gateway helps forward packets to their destinations. Use Interface to the EMG6765-Q10A. Cancel Click Cancel to set every field in this screen to its last-saved value. EMG6765-Q10A User's Guide 123
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    can communicate with each other. Each group acts as an independent network on the EMG6765-Q10A. 16.2 The Interface Group Screen You can manually add a LAN and/or WLAN interface to a new group. Click Network > screen. Use this screen to create a new interface group. EMG6765-Q10A User's Guide 124
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    this button to create a new rule. Delete Click the Delete icon to remove this rule from the EMG6765-Q10A. DHCP Option Rules # This shows the index number of the rule. Filter Criteria This shows the to return to the previous screen without saving any changes. EMG6765-Q10A User's Guide 125
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    LABEL DESCRIPTION Apply Click this button to save your settings back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 16.2.2 Add settings back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User's Guide 126
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    the Services screen enable service blocking, enter/delete/modify the services you want to block and the date/time you want to block them (Section 17.3 on page 129). 17.1.2 What You Need To Know The following terms and concepts may help as you read through this chapter. EMG6765-Q10A User's Guide 127
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    specific service. Guidelines For Enhancing Security With Your Firewall 1 Change the default password via Web Configurator. 2 Think about access control before you connect to the network in any way, including attaching a modem to the port. 3 Limit who can access your router. EMG6765-Q10A User's Guide
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    EMG6765-Q10A when unsupported ports are probed. You can also use this screen to enable service blocking, enter/delete/modify the services you want to block and the date/time you want to block them. Click Security > Firewall > Services. The screen appears as shown next. EMG6765-Q10A User's Guide
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    The EMG6765-Q10A applies the firewall rule to traffic initiating from this computer. Enter the IP address of the computer that initializes traffic for the application or service. The EMG6765-Q10A applies the firewall rule to traffic initiating from this computer. EMG6765-Q10A User's Guide 130
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    firewall rule number. The ordering of your rules is important as rules are applied in turn. Service Name This is a name that identifies or describes the firewall rule. MAC address This is the See Appendix B on page 200 for commonly used services and port numbers. EMG6765-Q10A User's Guide 131
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    development environment for building downloadable Web components or Internet and intranet business applications of all kinds. Used by Web servers to track usage and provide service based on ID. EMG6765-Q10A User's Guide 132
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    , and caching service. When a proxy server is located on the WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server. Apply Click Apply to save your changes. Cancel Click Cancel to begin configuring this screen afresh EMG6765-Q10A User's Guide 133
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    shows you how to enable and create IPv6 firewall rules to block unwanted IPv6 traffic. 19.2 IPv6 Firewall Screen Click Configuration > Security > IPv6 Firewall. The Service screen appears as shown. Figure 77 Configuration > Security > IPv6 Firewall EMG6765-Q10A User's Guide 134
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    or service is initialized. This is the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule. This is the port number/range of the destination that defines the traffic type, for example TCP port 80 defines web traffic. EMG6765-Q10A User's Guide 135
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    the conditions of the firewall rule is stopped. Delete Click Delete to remove the firewall rule. Cancel Click Cancel to restore your previously saved settings. EMG6765-Q10A User's Guide 136
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    that go across the two. For example, with the URL www.zyxel.com.tw/news/ pressroom.php, the EMG6765-Q10A would find "tw" in the domain name (www.zyxel.com.tw). It would also find "news" in the file Configuration > Security > Parental Control to open the following screen. EMG6765-Q10A User's Guide 137
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    . This shows the day(s) and time on which parental control is enabled. This shows whether the network service is configured. If not, None will be shown. This shows whether the website block is configured. If the users on your network from accessing certain web sites. EMG6765-Q10A User's Guide 138
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    . If you select All, the rule applies to all LAN users. Internet Access Schedule Day Select check boxes for the days that you want the EMG6765-Q10A to perform parental control. Time Drag the time bar to define the time that the LAN user is allowed access
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    , UDP, or TCP/UDP. If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. Port Enter the port of the service. If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. EMG6765-Q10A User's Guide 140
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    , filename URL checking searches for keywords within the URL www.zyxel.com.tw/news/ pressroom.php. Use the ip urlfilter customize actionFlags 8 [disable | enable] command to extend (or not extend) the keyword blocking search to include the URL's complete filename. EMG6765-Q10A User's Guide 141
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    for which jitter alone is a problem such as Internet radio or streaming service) is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class. You can use CoS to give different priorities to different packet types. EMG6765-Q10A User's Guide
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    defines a new DS field, which replaces the eight-bit ToS (Type of Service) field in the IP header. Tagging and Marking In a QoS class, you Traffic Policing) (After Traffic Policing) The EMG6765-Q10A supports three incoming traffic metering algorithms: Token Bucket EMG6765-Q10A User's Guide 143
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    the WAN interfaces' actual transmission speed. This will cause the EMG6765-Q10A to not use some of the interfaces' available bandwidth. If you leave this field blank, the EMG6765-Q10A automatically sets this to the LAN interfaces' maximum supported connection speed. EMG6765-Q10A User's Guide 144
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    the descriptive name of this queue. Interface This shows the name of the EMG6765-Q10A's interface through which traffic in this queue passes. Priority This shows the determine how the EMG6765-Q10A should handle packets when it receives too many (network congestion). EMG6765-Q10A User's Guide 145
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    this queue. Rate Limit Back Apply Cancel If two queues have the same priority level, the EMG6765-Q10A divides the bandwidth across the queues according to their weights. Queues with larger weights get more changes. Click this to exit this screen without saving. EMG6765-Q10A User's Guide 146
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    port (such as Telnet) to form a flow. You can give different priorities to traffic that the EMG6765-Q10A forwards out through the WAN interface. Give high priority to voice and video to make them run more that subsequent rules move up by one when you take this action. EMG6765-Q10A User's Guide 147
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    Chapter 21 Bandwidth Management 21.5.1 Add/Edit a Classifier Click Add New Classifier in the Class Setup screen or the Edit icon next to a classifier to open the following screen. Figure 85 Management > Bandwidth MGMT > Class Setup: Add/Edit new class EMG6765-Q10A User's Guide 148
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    of 00:13:49:12:34:56 matches this criteria. Select this option to exclude the packets that match the specified criteria from this classifier. EMG6765-Q10A User's Guide 149
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    Type field. Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. Packet Length DSCP This field is that devices need to process the frame across the network. EMG6765-Q10A User's Guide 150
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    contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. DSCP is backward compatible with the three precedence bits of the eight-bit ToS (Type of Service) field in the IP header. There EMG6765-Q10A User's Guide 151
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    services (ranging from zero to seven) in IP precedence. Zero is the lowest priority level and seven is the highest. Automatic Priority Queue Assignment If you enable QoS on the EMG6765-Q10A, the EMG6765-Q10A 110000 111000 IP PACKET LENGTH (BYTE) >1100 250~1100
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    a DSCP mark. The EMG6765-Q10A may drop these marked packets if the network is overloaded. Configure the bucket size to be equal to or less than the amount of the bandwidth that the interface can support. It does not help greater than the size of the packet (in bytes). EMG6765-Q10A User's Guide 153
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    are not enough tokens in the CBS bucket, the EMG6765-Q10A checks the EBS bucket. The packet is marked yellow maximum bandwidth respectively as negotiated between a service provider and client. The trTCM evaluates the PBS bucket has enough tokens, the EMG6765-Q10A checks the CBS bucket. The packet is
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    Messenger is an example of an application that supports NAT traversal and UPnP. See the NAT services and opening firewall ports may present network security issues. Network information and configuration may also be obtained and modified by users in some network environments. EMG6765-Q10A User's Guide
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    EMG6765-Q10A. Turn on your computer and the EMG6765-Q10A. 22.4.1.1 Auto-discover Your UPnP-enabled Network Device 1 Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. 2 Right-click the icon and select Properties. EMG6765-Q10A User's Guide 156
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    see the port mappings there were automatically created. Figure 88 Internet Connection Properties 4 You may edit or delete the port mappings or click Add to manually add port mappings. Figure 89 Internet Connection Properties: Advanced Settings EMG6765-Q10A User's Guide 157
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    -Q10A without finding out the IP address of the EMG6765-Q10A first. This comes helpful if you do not know the IP address of the EMG6765-Q10A. Follow the steps below to access the web configurator. 1 Click Start and then Control Panel. 2 Double-click Network Connections. EMG6765-Q10A User's Guide
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    EMG6765-Q10A and select Invoke. The web configurator login screen displays. Figure 94 Network Connections: My Network Places 6 Right-click on the icon for your EMG6765-Q10A and select Properties. A properties window displays with basic information about the EMG6765-Q10A. EMG6765-Q10A User's Guide
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    Chapter 22 Universal Plug-and-Play (UPnP) Figure 95 Network Connections: My Network Places: Properties: Example EMG6765-Q10A User's Guide 160
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    USB device and your USB version (1.1 or 2.0). Media Server You can set up your EMG6765-Q10A to act as a media server to provide media (like video) to DLNAcompliant players, such as Windows Media Player, Zyxel DMAs (Digital Media Adapters), Xboxes or PS3s. The media server and clients must have IP
  • ZyXEL EMG6765-Q10A | User Guide - Page 162
    EMG6765-Q10A with users on your network. The following figure is an overview of the EMG6765-Q10A EMG6765-Q10A (D). Figure 97 File Sharing Overview 23.2 What You Can Do • Use the DLNA screen to use the EMG6765-Q10A via the EMG6765-Q10A using Windows Explorer sharing via the EMG6765-Q10A using FTP and
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    Windows or Linux have different file systems. The file-sharing feature on your EMG6765-Q10A supports New Technology File System (NTFS), File Allocation Table (FAT) and FAT32 file USB device cannot be detected by the EMG6765-Q10A, see the troubleshooting for suggestions. EMG6765-Q10A User's Guide 163
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    and photos from the EMG6765-Q10A (without having to this to have the EMG6765-Q10A function as a DLNA- EMG6765-Q10A's USB port. Rescan Media Contents Rescan Click this button to have the EMG6765-Q10A the EMG6765-Q10A. Cancel Click Cancel to -sharing via the EMG6765-Q10A using Windows Explorer or
  • ZyXEL EMG6765-Q10A | User Guide - Page 165
    EMG6765-Q10A using Windows Explorer or by browsing to your work group. Name Specify the name to identify the EMG6765-Q10A in a work group. Work Group You can add the EMG6765-Q10A belongs to. Description USB Access USB1/2 Note: The EMG6765-Q10A will not be able to join the workgroup if your
  • ZyXEL EMG6765-Q10A | User Guide - Page 166
    FTP Setup Enable FTP Select this to enable the FTP server on the EMG6765-Q10A for file sharing using FTP. Port You may change the server port number for FTP if needed, however you must use the same port number in order to use that service for file sharing. EMG6765-Q10A User's Guide 166
  • ZyXEL EMG6765-Q10A | User Guide - Page 167
    is case sensitive. Specify the user's access rights to the USB storage device which is connected to the EMG6765-Q10A's USB port. Read & Write - The user has read and write rights, meaning that the user either Windows Explorer browser or by browsing to your workgroup. EMG6765-Q10A User's Guide 167
  • ZyXEL EMG6765-Q10A | User Guide - Page 168
    a double backslash "\\" followed by the IP address of the EMG6765-Q10A (the default IP address of the EMG6765-Q10A in router mode is 192.168.1.1) and press [ENTER]. A the shared folder via your EMG6765-Q10A, you do not have to relogin unless you restart your computer. EMG6765-Q10A User's Guide 168
  • ZyXEL EMG6765-Q10A | User Guide - Page 169
    USB 1 in the USB Media Sharing > FTP screen. 1 In your web browser's address or URL bar type "ftp://" followed by the IP address of the EMG6765-Q10A (the default LAN IP address of the EMG6765-Q10A in router mode is 192.168.1.1) and click Go or press [ENTER]. EMG6765-Q10A User's Guide 169
  • ZyXEL EMG6765-Q10A | User Guide - Page 170
    changes and shows you the folder for the USB storage device connected to your EMG6765Q10A. Double-click the folder to display the contents in it. EMG6765-Q10A User's Guide 170
  • ZyXEL EMG6765-Q10A | User Guide - Page 171
    a peer port automatically to obtain the duplex mode that both ends support. If the peer port does not support auto-negotiation or turns off this feature, the EMG6765-Q10A determines the connection speed by detecting the signal on the cable and using half duplex mode. EMG6765-Q10A User's Guide 171
  • ZyXEL EMG6765-Q10A | User Guide - Page 172
    Chapter 24 Port Configuration Table 73 Management > Port Configuration (continued) LABEL DESCRIPTION Apply Click Apply to save your changes with the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User's Guide 172
  • ZyXEL EMG6765-Q10A | User Guide - Page 173
    • Use the Language screen to change the language for the Web Configurator (Section 25.9 on page 180). • Use the Diagnostic screens to identify problems with the EMG6765-Q10A (Section 25.10 on page 180). 25.3 General Screen Use this screen to set the system and domain names and the timeout period of
  • ZyXEL EMG6765-Q10A | User Guide - Page 174
    has been left idle (not recommended). Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to exit this screen without saving. 25.4 Account Screen It is strongly recommended This screen allows you to change a user account password. EMG6765-Q10A User's Guide 174
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    Q10A. Cancel Click Cancel to exit this screen without saving. 25.5 Time Setting Screen Use this screen to configure the EMG6765-Q10A's time based on your local time zone. To change your EMG6765-Q10A's time and date, click Maintenance > Time. The screen appears as shown. EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 176
    last updated date from the time server or the last date configured manually. When you select Manual, enter the new date in this field and then click Apply. Select this radio button to have the EMG6765-Q10A get the time and date from the time server you specified below. EMG6765-Q10A User's Guide 176
  • ZyXEL EMG6765-Q10A | User Guide - Page 177
    -Q10A.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click Maintenance > Firmware Upgrade. Follow the instructions in this screen to upload firmware to your EMG6765-Q10A. EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 178
    Firmware Upload In Process screen, wait two minutes before logging into the EMG6765-Q10A again. The EMG6765-Q10A automatically restarts in this time causing a temporary network disconnect. In some saved configuration file from your computer to your EMG6765-Q10A. EMG6765-Q10A User's Guide 178
  • ZyXEL EMG6765-Q10A | User Guide - Page 179
    EMG6765-Q10A's not turn off the EMG6765-Q10A while configuration file upload into the EMG6765-Q10A again. The EMG6765-Q10A automatically restarts and returns the EMG6765-Q10A to its factory defaults. factory defaults of your EMG6765-Q10A. Refer to the chapter EMG6765-Q10A IP address (192.168.1.1). See
  • ZyXEL EMG6765-Q10A | User Guide - Page 180
    Maintenance > Language 25.10 Diagnostic Screens The Diagnostic screens display information to help you identify problems with the EMG6765-Q10A. 25.10.1 Ping Screen Use this screen to ping an IP address. Click Maintenance > Diagnostic > Ping to open the following screen. EMG6765-Q10A User's Guide 180
  • ZyXEL EMG6765-Q10A | User Guide - Page 181
    25.10.2 Trace Route Screen Use this screen to trace the route packets take to a host. Click Maintenance > Diagnostic > TraceRoute to open the following screen. EMG6765-Q10A User's Guide 181
  • ZyXEL EMG6765-Q10A | User Guide - Page 182
    lookup). Nslookup queries the DNS to resolve an IP address into a host name and vice-versa. Click Maintenance > Diagnostic > Nslookup to open the following screen. EMG6765-Q10A User's Guide 182
  • ZyXEL EMG6765-Q10A | User Guide - Page 183
    FQDN_IP Type a domain name or IP address in this field for the name server lookup. ServerIP(Option) Enter the IP address of the server the EMG6765-Q10A uses to translate the specified domain name or IP address. Nslookup Click this button to perform a DNS lookup on the IP address or domain name
  • ZyXEL EMG6765-Q10A | User Guide - Page 184
    26 Troubleshooting 26.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • EMG6765-Q10A Access and Login • Internet Access • Resetting the EMG6765-Q10A to
  • ZyXEL EMG6765-Q10A | User Guide - Page 185
    Chapter 26 Troubleshooting 4 Disconnect and re-connect the power adaptor to the EMG6765-Q10A. 5 If the problem continues, contact the vendor. 26.3 EMG6765-Q10A Access and Login I don't know the IP address of my EMG6765-Q10A. 1 The default IP address of the EMG6765-Q10A in Router Mode is 192.168.1.1.
  • ZyXEL EMG6765-Q10A | User Guide - Page 186
    1.5 on page 14. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Try to access the EMG6765-Q10A using another service, such as Telnet. If you can access the EMG6765-Q10A, check the remote management settings and
  • ZyXEL EMG6765-Q10A | User Guide - Page 187
    . 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.6 on page 15. 2 Reboot the EMG6765-Q10A. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic
  • ZyXEL EMG6765-Q10A | User Guide - Page 188
    Chapter 26 Troubleshooting 26.5 Resetting the EMG6765-Q10A to Its Factory Defaults If you reset the EMG6765-Q10A, you lose all of the changes you have made. The EMG6765-Q10A reloads its default settings, and the password resets to the back-label default key. You have to make all of your changes
  • ZyXEL EMG6765-Q10A | User Guide - Page 189
    Troubleshooting • See the chapter on Wireless LAN in the User's Guide Refer to Appendix B on page 200 for instructions on how to change your computer's IP address. What factors wireless connection? How can I solve this problem? The following factors may cause interference: • EMG6765-Q10A User's Guide 189
  • ZyXEL EMG6765-Q10A | User Guide - Page 190
    26 Troubleshooting 26.7 USB Device Problems I cannot access or see a USB device that is connected to the EMG6765-Q10A. 1 Disconnect the problematic USB device, then reconnect it to the EMG6765-Q10A. 2 Ensure that the USB device has power. 3 Check your cable connections. 4 Restart the EMG6765-Q10A by
  • ZyXEL EMG6765-Q10A | User Guide - Page 191
    up blocking to log into your device. Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device's IP address. Disable Pop- disables any web pop-up blockers you may have enabled. EMG6765-Q10A User's Guide 191
  • ZyXEL EMG6765-Q10A | User Guide - Page 192
    the following steps. 1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. 2 Select Settings...to open the Pop-up Blocker Settings screen. EMG6765-Q10A User's Guide 192
  • ZyXEL EMG6765-Q10A | User Guide - Page 193
    ://". For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 117 Pop-up Blocker Settings EMG6765-Q10A User's Guide 193
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    that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is selected (the default). 6 Click OK to close the window. EMG6765-Q10A User's Guide 194
  • ZyXEL EMG6765-Q10A | User Guide - Page 195
    the Custom Level... button. 3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. 5 Click OK to close the window. EMG6765-Q10A User's Guide 195
  • ZyXEL EMG6765-Q10A | User Guide - Page 196
    the Advanced tab. 2 Make sure that Use Java 2 for under Java (Sun) is selected. 3 Click OK to close the window. Figure 121 Java (Sun) EMG6765-Q10A User's Guide 196
  • ZyXEL EMG6765-Q10A | User Guide - Page 197
    : TOOLS > Options Click Content to show the screen below. Select the check boxes as shown in the following screen. Figure 123 Mozilla Firefox Content Security EMG6765-Q10A User's Guide 197
  • ZyXEL EMG6765-Q10A | User Guide - Page 198
    , click Tools, then Preferences. In the Advanced tab, select Content from the left-side menu. Select the check boxes as shown in the following screen. EMG6765-Q10A User's Guide 198
  • ZyXEL EMG6765-Q10A | User Guide - Page 199
    Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 125 Opera: Enabling Java To customize JavaScript behavior in the Opera browser, click JavaScript Options. Figure 126 Opera: JavaScript Options Select the items you want Opera's JavaScript to apply. EMG6765-Q10A User's Guide 199
  • ZyXEL EMG6765-Q10A | User Guide - Page 200
    from White Pines Software. DNS TCP/UDP 53 Domain Name Server, a service that matches web names (for example www.zyxel.com) to IP numbers. ESP (IPSEC_TUNNEL) User-Defined 50 The web. HTTPS TCP 443 HTTPS is a secured http session often used in e- commerce. EMG6765-Q10A User's Guide 200
  • ZyXEL EMG6765-Q10A | User Guide - Page 201
    transfer of data over public networks. This is the data channel. Remote Command Service. A streaming audio service that enables real time sound over the web. Remote Execution Daemon. Remote Login including mainframes, midrange systems, UNIX systems and network servers. EMG6765-Q10A User's Guide 201
  • ZyXEL EMG6765-Q10A | User Guide - Page 202
    Table 83 Commonly Used Services (continued) NAME PROTOCOL PORT(S) SSH TCP/UDP 22 STRM WORKS UDP 1558 SYSLOG UDP 514 TACACS , but uses the UDP (User Datagram Protocol) rather than TCP (Transmission Control Protocol). Another videoconferencing solution. EMG6765-Q10A User's Guide 202
  • ZyXEL EMG6765-Q10A | User Guide - Page 203
    .zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan • Zyxel Kazakhstan • http://www.zyxel.kz EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 204
    www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by EMG6765-Q10A User's Guide 204
  • ZyXEL EMG6765-Q10A | User Guide - Page 205
    /ee/et/ Finland • Zyxel Communications • http://www.zyxel.fi France • Zyxel France • http://www.zyxel.fr Germany • Zyxel Deutschland GmbH • http://www.zyxel.de Hungary • Zyxel Hungary & SEE • http://www.zyxel.hu Italy • Zyxel Communications Italy • http://www.zyxel.it/ EMG6765-Q10A User's Guide 205
  • ZyXEL EMG6765-Q10A | User Guide - Page 206
    Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland • Studerus AG EMG6765-Q10A User's Guide 206
  • ZyXEL EMG6765-Q10A | User Guide - Page 207
    . • https://www.zyxel.com/br/pt/ Ecuador • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Israel • Zyxel Communication Corporation • http://il.zyxel.com/homepage.shtml Middle East • Zyxel Communication Corporation • http://www.zyxel.com/me/en/ EMG6765-Q10A User's Guide 207
  • ZyXEL EMG6765-Q10A | User Guide - Page 208
    Customer Support North America USA • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za EMG6765-Q10A User's Guide 208
  • ZyXEL EMG6765-Q10A | User Guide - Page 209
    manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. Disclaimer Zyxel installed and used according to the instructions, may cause harmful interference to radio EMG6765-Q10A User's Guide 226
  • ZyXEL EMG6765-Q10A | User Guide - Page 210
    ôlé. Cet équipement doit être installé et utilisé avec un minimum de 34 cm de distance entre la source de rayonnement et votre corps. EUROPEAN UNION EMG6765-Q10A User's Guide 227
  • ZyXEL EMG6765-Q10A | User Guide - Page 211
    des services Postaux et Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas. Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU irányelv egyéb elõírásainak. EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 212
    fid-Dirrettiva 2014/53/EU. Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met service personnel should service or disassemble this device. Please contact your vendor for further information. • Make sure to connect the cables to the correct ports. EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 213
    • Always disconnect all cables from this device before servicing or disassembling. • Do not remove the plug and of used batteries according to the instruction. Dispose them at the applicable Statement ErP (Energy-related Products) Zyxel products put on the EU market EMG6765-Q10A User's Guide 230
  • ZyXEL EMG6765-Q10A | User Guide - Page 214
    prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. EMG6765-Q10A User's Guide 231
  • ZyXEL EMG6765-Q10A | User Guide - Page 215
    or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this at www.zyxel.com. To obtain the source code covered under those Licenses, please contact [email protected] to get it. EMG6765-Q10A User's Guide 232
  • ZyXEL EMG6765-Q10A | User Guide - Page 216
    143 CPU usage 25, 32 customer support 203 D DDNS 119 see also Dynamic DNS service providers 119, 134 DHCP 56, 104 services DSCP 151 duplex setting 25, 33 Dynamic DNS 119 Dynamic Host Configuration Protocol 104 DynDNS 119, 134 DynDNS see also DDNS 119, 134 E ESSID 188 EMG6765-Q10A User's Guide
  • ZyXEL EMG6765-Q10A | User Guide - Page 217
    media server 161 overview 161 meida file play 161 Memory usage 25, 33 MoCA packet error rate 102 PER mode 102 mode 12 Multicast 62 EMG6765-Q10A User's Guide 217
  • ZyXEL EMG6765-Q10A | User Guide - Page 218
    131 Service Set 76, 83 Service Set IDentification 76, 83 Service Set IDentity. See SSID. Single Rate Three Color Marker, see srTCM SMB 163 srTCM 153 SSID 24, 32, 73, 76, 83 stateful inspection firewall 127 Static DHCP 105 Static Route 121 Status 22 Subnet Mask 96, 97 EMG6765-Q10A User's Guide 218
  • ZyXEL EMG6765-Q10A | User Guide - Page 219
    WAN MAC address 61 warranty 215 note 215 Web Configurator how to access 18 Overview 18 web configurator 13 Web Proxy 133 WEP Encryption 79 EMG6765-Q10A User's Guide 219
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Default Login Details
User’s Guide
EMG6765-Q10A
AC2200 Gigabit Ethernet MoCA Gateway
Copyright © 2017 Zyxel Communications Corporation
LAN IP Address
User Name
admin
Password
(back-label default key)
Version 1.00 Edition 1, 05/2017